Item 1. Business
ITEM
1. BUSINESS.
Our
Business Overview
Muscle
Maker, Inc. (referred to herein as “MMI” or “Company”), was incorporated under the laws of the state of Nevada
on October 25, 2019. The principal corporate office of MMI is located at 2600 South Shore Blvd., Suite 300, League City, Texas, 77573,
and the telephone number at that location is (682)708-8250. Our website address is https://www.musclemakergrill.com .
MMI
together with its subsidiaries, is referred to in this Form 10-K annual report (“Form 10-K”) as the Company. The terms “we”,
“us” and “our” are also used in the Form 10-K to refer to the Company. Throughout the Form 10-K, the terms “restaurants”,
“stores”, “eatery” and “locations” are used inter changeably. While MMI, as the parent Company, does
not directly own or operate any restaurants throughout this document we may refer to restaurants that are owned or operated by our subsidiaries
as being Company-owned.
MMI
is our parent company. We own and operate three unique “healthier for you” restaurant concepts within our portfolio of companies:
Muscle Maker Grill restaurants, SuperFit Foods meal prep and Pokemoto Hawaiian Poke restaurants. Our Company was founded on the
belief of taking every-day menu options and converting them into “healthier for you” menu choices. Consumers are demanding
healthier choices, customization, flavor and convenience. We believe our portfolio of companies directly satisfy these consumer needs.
We focus on lean proteins, fresh fruits and vegetables, proprietary sauces, whole grains and various other items like protein shakes,
meal plans, specialty drinks and super foods. Each of our three concepts offers different menus that are tailored to specific consumer
segments. We operate in the fast-casual and meal prep segments of the restaurant industry. We believe our “healthier for you”
inspired concepts deliver a highly differentiated customer experience.
Muscle
Maker Grill Restaurants (“Muscle Maker Grill”): our Muscle Maker Grill restaurants are fast casual style restaurants
specializing in “healthier for you” high quality, made to order, lean protein-based meals. These meals feature all-natural
chicken breast, grass fed beef, lean turkey, shrimp and plant-based items. We pair these lean proteins with super foods such as avocado,
quinoa, spinach, kale and broccoli, while also offering cauliflower rice, whole wheat pasta, sweet potato fries and proprietary specialty
sauces like zero carb, fat free or gluten free options. Our products are made to order. The menu features bowls, wraps, salads and burgers.
We also offer protein shakes and fruit smoothies along with meal plans and catering. Customers can dine in or take out or have their
meals delivered to their door via Company delivery personnel or third-party services such as Uber Eats, DoorDash and GrubHub.
SuperFit
Foods Meal Prep (“SuperFit Foods”): On March 25, 2021, we acquired the assets of SuperFit Foods. SuperFit Foods is a
wholly owned meal prep division located in Jacksonville, Florida and focuses solely on meal plans. The terms meal prep and meal plans
will be used interchangeably throughout this document. The business operates with a centralized kitchen that prepares all meals for distribution
to consumers twice per week. This is a subscription-based business model where consumers order their meals via the SuperFitfoods.com
website and are charged automatically every week. There are over 150 meal plan options to choose from as well as various healthy juices,
snacks and desserts. Meal plans focus on specific dietary needs such as vegetarian, high protein, gluten free and low calorie.
SuperFit
Foods’ distribution process is different than most meal prep companies. The business operates with a centralized kitchen that prepares
all meals for distribution to consumers twice per week. While other meal plan companies ship meals directly to consumer’s homes,
the SuperFit Foods model uses Company-owned coolers placed at designated pick-up locations throughout the Jacksonville, Florida market.
Pick up locations are placed inside wellness centers such as gyms, yoga studios, and various lifestyle locations. SuperFit Foods
delivers twice per week by independent contractors to these locations and consumers conveniently pick up their orders after their workouts
or during their daily routines. This model allows us to keep food fresh and refrigerated (even in the summer months), reduces shipping
costs to consumers and provides an easier distribution model for the Company. While we do offer direct shipment to homes, this represents
a small percentage of overall Company revenue. As the lockdowns and restrictions from Covid are reducing, we believe our distribution
model becomes even more attractive for consumers.
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Pokemoto
Hawaiian Poke restaurants (“Pokemoto”): On May 14, 2021, MMI acquired the Pokemoto chain. This consisted of purchasing
PKM Stamford, LLC, Poke Co., LLC, LB Holdings LLC, and TNB Holdings, LLC, Poke Co Holdings LLC, GLL Enterprises, LLC, and TNB Holdings
II, LLC, each a Connecticut limited liability company (collectively, Pokemoto”). Pokemoto restaurants are fast casual style restaurants
that specialize in Hawaiian inspired poke bowls, wraps and salads. Poke is native Hawaiian cuisine made up of diced fresh fish served
as an appetizer or main course with strong influences of Japanese and Korean cuisine. Think of it as deconstructed sushi that a consumer
can customize into a bowl, salad or wrap every time. Hawaiian Poke is trending in the restaurant industry. It is a unique segment that
is healthy, customizable, popular with millennials and Gen-Zs, offers unique flavor profiles and is “Instagrammable.”
Pokemoto
offers consumers the possibility to customize their order every time. Consumers move down a linear production line (similar to Chipotle
or Subway customer interaction and operations) customizing their bowl from a wide selection of ingredients. Pokemoto offers five types
of protein including sushi grade tuna, salmon, chicken, shrimp or tofu. Consumers pick a base of white/brown rice or salad, select from
over 25 mix-ins/toppings including avocado, kani salad, pickled daikon, hijiki seaweed, masago, caviar, mandarin oranges, edamame, mango,
roasted cashews or wonton crisps to name a few and topped off with over eight proprietary sauces that are made in house daily. All this
gets mixed together creating a flavor explosion that is customized for every consumer.
Pokemoto
requires little to no cooking. Everything is either raw (tuna, salmon, veggies and fruits) or comes in pre-cooked (chicken and shrimp).
The only cooking we do is soup and rice. It’s that simple. Because we have little cooking and consumers customize their orders,
our labor requirements compared to most restaurants may be reduced. In addition, we believe training becomes much easier when
you are not cooking or requiring recipes to be followed while consumers customize their menu options. This creates a consistent product
across all our Pokemoto restaurants as we expand into more markets. Finally, because we have little to no cooking, our build outs usually
do not require expensive hoods, fire suppression systems, deep fryers, grills, ovens, etc. making the potential cost of building
out a location very favorable.
Our
Industry
Muscle
Maker Grill and Pokemoto restaurants operate within the Limited-Service Restaurant, or LSR, segment, of the United States restaurant
industry, which includes quick service restaurants, or QSR, and fast-casual restaurants. We offer fast-casual quality food combined with
quick-service speed, convenience and value across multiple dayparts. We believe our differentiated, high-quality healthy-inspired menu
delivers great value all day, every day and positions us to compete against both QSR and fast-casual concepts.
SuperFit
Foods operates within the pre-made, ready-to-eat meal prep segment. We offer pre-made, ready-to-eat meals that focus on specific dietary
needs like keto, vegetarian, high protein, low sugars, etc. SuperFit Foods offers over 150 different meal plan options to choose
from as well as various healthy juices, snacks and desserts.
We
expect that the upward trend towards healthier eating will attract and increase consumer demand for fresh and healthier menu options,
which may lead to a positive impact on our sales.
Our
Strategy
Our
strategy is clear and concentrates on expansion through franchising. However, in order to “seed” new markets for franchising
we may open Company-owned and operated locations in key markets.
We
believe franchising is the future of this Company. This strategy uses the franchising experience of the management team with the goal
of expanding more quickly. We believe franchising is a great model as it has the potential to propel growth without our Company having
to spend its capital on Company-owned brick and mortar locations.
Our
franchising efforts will continue to be concentrated on expanding the Pokemoto brand. We believe there is a unique opportunity to grow
the Pokemoto brand within the Hawaiian Poke segment of the restaurant industry. The Hawaiian Poke segment is fragmented with the largest
company having approximately 65-85 locations today. The industry is full of independently owned “mom-and-pop” locations and
we expect that the industry is ready for a company to enter the market and become a significant player in the segment. We are positioning
Pokemoto with the goal of playing this role.
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While
Pokemoto franchising is the focus, we will also open Company-owned Pokemoto locations strategically placed in key markets where
we are focusing our franchising efforts. Franchisee prospects need to experience Pokemoto locally versus having to travel long distances.
This approach is critical to selling franchises. Each Company location should be considered as “seeding” the market. Eventually,
when the market begins to open franchise locations, the intent is to franchise the original “seed” Company location and then
turn to building and franchising the next market. This is a leapfrog strategy that has traditionally been used to drive franchise growth
more aggressively.
Our
strategy for our Muscle Maker Grill restaurants is to optimize the brand. This will be performed through cost reductions, co-branding
locations with Pokemoto or converting the location to a Pokemoto restaurant. We will continue to evaluate profitability at each location
while staying current with market trends in each specific location. As part of the optimization strategy, we will divert resources from
any closed locations towards the remaining open locations with the intent of enhancing their performance.
Muscle
Maker Grill Restaurants are primarily geographically located in the Northeast United States but we also have locations on military bases
such as Fort Sill, Fort Bliss and Fort Benning, as well as franchise locations in Texas, Washington and California. In addition,
we have locations open in Kuwait. Our Kuwaiti partner performs all operational support, training, distribution and manufacturing of various
proprietary items that are used to supply their locations.
Improve
Comparable Restaurant Sales. We plan to improve comparable restaurant sales growth through the following strategies:
Menu
Strategy and Evolution. We will continue to adapt our menu to create entrees that complement our healthy-inspired offerings and that
reinforce our differentiated fast casual positioning. We believe we have opportunities for menu innovation as we look to provide customers
more choices through customization and limited time only alternative proteins, recipes and other healthy-inspired ingredients. Our marketing
and operations teams collaborate to ensure that the items developed in our test stores can be executed to our high standards in our restaurants
with the speed and value that our customers have come to expect. To provide added variety, from time to time we introduce limited time
offerings at MMG and SFF. Pokemoto, due to being highly customizable, will offer new proteins, sauces and other ingredients allowing
consumers to try different flavor combinations.
Attract
New Customers Through Expanded Brand Awareness: Our goal is to attract new customers as we expand our various concepts to become
more widely known through new restaurant openings and marketing efforts focused on broadening the reach and appeal of our brand. The
goal of our marketing efforts is to have consumers become more familiar with our brands as we continue to penetrate our markets, which
we believe will benefit our existing restaurant base. Our marketing strategy centers on our “healthier for you” food, which
highlights the desirability of healthy-inspired food or proprietary recipe quality of our food. We utilize various marketing techniques
including email, text, social media, print, influencers, press releases, third party apps and local store marketing. We believe the restaurant
industry has changed over the past few years and consumer preferences have shifted towards an emphasis on convenience, speed, customization,
delivery and mobility. This has led to an increase in to-go orders, third-party delivery and direct to consumer meal prep/plan offerings.
We believe our various brands have the ability to adjust our business strategy to accommodate these consumer trends.
In
2020 and 2021, the Company expanded its delivery services through third-party delivery companies such as Uber Eats, GrubHub, DoorDash
and others.
Continue
to Grow Dayparts: We currently have multiple dayparts and segments where revenue is generated in our restaurants. These dayparts
and segments include: lunch, dinner, catering, smoothies/protein shakes and meal prep/plans in our various locations, and breakfast in
select locations. We expect to drive growth across our dayparts through enhanced menu offerings, and marketing campaigns. We plan to
continue introducing and marketing limited time offers to increase occasions across our dayparts as well as to educate customers on our
lunch and dinner offerings. Muscle Maker Grill restaurants and SuperFit Foods have the unique opportunity to grow in the pre-packaged,
portion-controlled meal prep/plan category. Currently, we offer pre-portioned and packaged meal prep/plans for consumers who want to
specifically plan their weekly meals for dietary or nutritional needs. These meal plans can be delivered to a consumer’s home,
picked up at each restaurant location or at our Company-owned coolers placed inside fitness, wellness or lifestyle facilities.
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Third
party delivery services such as Uber Eats, Grub Hub, DoorDash and others offer an expansion beyond the four walls of our restaurants
and represents a growing segment of our overall revenue. We also have partnered with Snackpass in our Pokemoto restaurants. Snackpass
offers online ordering, delivery and pick up while also providing an in-store kiosk where customers can place their orders versus waiting
in line. Snackpass offers consumers the ability to earn game tokens for each order which can be used to play the Snackpass loyalty
program game. The Company uses this partnership as an alternative to traditional loyalty programs and represents, in some locations,
a significant portion of restaurant sales generated through this partnership.
Our
Strengths
Iconic
and Unique Concept: We provide guests healthy-inspired versions of mainstream-favorite and customizable dishes that are intended
to taste great, in our effort to make it convenient, affordable and enjoyable to eat healthier. Our diverse menu was created for everyone
– fitness enthusiasts, those starting their journey to a healthier lifestyle, and people trying to eat better while on-the-go.
We
are focused on expanding our presence through growing the Pokemoto brand within new and existing markets by continuing to add franchise
partners to our system and increasing the number of corporate-owned locations. We currently have approximately $15 million in working
capital to deploy against this strategy and have begun executing against this plan. We have already signed 31 franchise agreements
and opened six new locations over the last few months with three additional locations under construction. Our corporate-owned restaurants
will focus on an expansion in non-traditional locations such as military bases, universities and ghost kitchens, highly concentrated
business and resident demographical areas while also offering direct to consumer pre-made meal prep/plan offerings to consumers within
the Jacksonville, Florida market via SuperFit Foods or a 250-mile radius around certain locations through direct to home deliveries.
Innovative,
Healthier Menu : Our menus feature items such as grass-fed steak, all-natural chicken, lean turkey, plant-based products, tofu, chicken,
salmon, shrimp, sushi grade tuna as well as options that satisfy all dietary preferences – from the carb-free consumer to guests
following gluten-free or vegetarian diets. Our brands do not sacrifice taste to serve healthy-inspired options. We develop and source
proprietary sauces and fat free or zero-carb dressings to enhance our unique flavor profiles. Our open style kitchen at Muscle Maker
Grill restaurants allows guests to experience our preparation and cooking methods such as an open flame grill and sauté. In addition
to our healthy-inspired and diverse food platform, we offer 100% real fruit smoothies, boosters and proprietary protein shakes as well
as retail supplements. While our Pokemoto concept offers consumers the possibility to customize their meal every time. Consumers move
down a linear production line similar to Chipotle or Subway choosing their toppings with a modern twist including tofu, chicken, salmon,
shrimp and sushi grade tuna.
The
Company prides itself on making healthy-inspired versions of the guest’s favorite food, giving them easy access to the food they
seek at our restaurants. This means catering to an array of healthier eating lifestyles. For over 20 years Muscle Maker Grill restaurants
has been providing food to gluten-free diners, low-carbohydrate consumers and vegetarians. We offer over 30 versions of salads, wraps,
bowls, sandwiches and flatbreads. With the addition of Pokemoto we now also offer six types of protein, a base of white/brown rice or
salad, over 25 mix ins/toppings including avocado, kani salad, pickled daikon, hijiki seaweed, masago, mandarin orange, edamame, mango,
roasted cashews or wonton crisps to name a few and topped off with over eight proprietary sauces that are made in house. All this
gets mixed up together creating a flavor explosion that is customizable for each customer.
Delivery:
Delivery is an option through our online ordering platform or third-party delivery apps making it easy and convenient for our guests.
Delivery percentages range from 10% up to 85% of sales in our corporate locations. We strongly believe the delivery segment will continue
to grow as our core demographic has demonstrated the need for online ordering and delivery versus dine-in and take-out. We and our franchise
owners leverage employees for local delivery but also use third party services such as Uber Eats, GrubHub, DoorDash and others to fulfill
delivery orders. SuperFit Foods delivers twice per week utilizing independent contractors to Company-owned coolers placed inside fitness,
wellness or lifestyle facilities where consumers conveniently pick up their orders after their workouts or during their daily routines.
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Meal
Prep/Plans: To make healthy-inspired eating even easier, Muscle Maker Grill’s healthy-inspired menu items
are available through our Meal Prep/Plan program, allowing pre-orders of meals via phone, online or in-store, available for pick up or
delivered right to their door. Available as five, 10, 15 or 20 meals, guests can choose from over 40 Muscle Maker Grill menu items for
each meal. With the partnership with Happy Meal Prep, Muscle Maker Grill is now able to ship meals direct to consumers within a 250-mile
radius of participating locations.
SuperFit
Foods consists of pre-made, ready-to-eat meals that focus on specific dietary needs like keto, vegetarian, high protein low sugars, etc.
SuperFit Foods offers over 150 different meal options to choose from as well as various healthy juices, snacks and desserts. SuperFit
Foods operates as a subscription model where consumers are automatically charged each month. Consumers order online, provide their credit
card information and have over 150 options to choose from. Guests can also opt to select their likes and dislikes and meal selection
becomes automatic. SuperFit Foods’ distribution process is different than most meal prep companies. Other meal prep companies ship
meals directly to consumer’s homes or use their own fleet of vehicles to drop orders off at homes. The SuperFit Foods model uses
Company-owned coolers placed inside fitness, wellness or lifestyle facilities.
Our
Properties
Rent
Structure: Our restaurants are typically located in retail centers as in-line locations or food court type settings in Universities
or military bases. A typical restaurant generally ranges from 800 to 2,500 square feet with seating for up to approximately 40 people.
Our leases for Company-operated locations generally have terms of one to ten years, with one or two renewal terms of one years to ten
years. Restaurant leases provide for a specified annual rent, and some leases call for additional or contingent rent based on revenue
above specified levels. Generally, our leases are “net leases” that require us to pay a pro rata share of taxes, insurance
and maintenance costs. New leases for our non-traditional locations usually have rent calculated as a percentage of net sales and have
terms up to 10 years. We do not guarantee performance or have any liability regarding franchise location leases.
System-Wide
Restaurant Counts: As of December 31, 2021, our restaurant system consisted of forty-two restaurants comprised of twenty-two Company-operated
restaurants and twenty franchised restaurants located in California, Florida, Georgia, Maryland, Massachusetts, New Jersey, New York,
Connecticut, North Carolina, Oklahoma, Pennsylvania, Texas, Virginia, Washington, Rhode Island and Kuwait.
Site
Selection Process: We consider the location of a restaurant to be a critical variable in its long-term performance, and as
such, we devote significant effort to the investigation and evaluation of potential restaurant locations. Our in-house management team
has extensive experience developing hundreds of locations for various brands. We use a combination of our in-house team and outside real
estate consultants to locate, evaluate and negotiate new sites using various criteria including demographic characteristics, daytime
population thresholds and traffic patterns, along with the potential visibility of, and accessibility to, the restaurant. The process
for selecting locations incorporates management’s and franchisee’s experience and expertise and includes data collection
and analysis. Additionally, we use information and intelligence gathered from managers and other restaurant personnel that live in or
near the neighborhoods we are considering.
Direct
to consumer meal prep/plan locations can either be through existing Muscle Maker Grill restaurant locations or can be set up like a commissary
where meals are prepared in a kitchen space not open to consumer traffic like SuperFit Foods. These locations can be in any area as long
as pick up service via UPS or FedEx is available. This allows the Company to build out locations in favorable rent situations while being
able to mail meal prep/plans direct to consumers within a 250-mile radius or conveniently drop off meals at various pick-up locations
throughout the market.
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Our
Restaurant Design
After
identifying a lease site, we commence our restaurant buildout. Our typical restaurant is an inline retail space or food court that ranges
in size from 800 to 2,500 square feet. Our restaurants are characterized by a unique exterior and interior design, color schemes, and
layout, including specially designed decor and furnishings. Restaurant interiors incorporate modern designs and rich colors in an effort
to provide a clean and inviting environment and fun, family-friendly atmosphere. Each restaurant is designed in accordance with plans
we develop; and constructed with a similar design motif and trade dress. Restaurants are generally located near other business establishments
that will attract customers who desire healthier food at fair prices served in a casual, fun environment.
Our
new restaurants are typically inline or food court buildouts. We estimate that each inline or food court buildout of a Pokemoto restaurant
will require an average total cash investment of approximately $137,000 to $295,000 but these costs can vary depending upon the location
and requirements of specific municipalities or landlords. Since Pokemoto locations have little to no cooking, our build outs usually
do not require expensive hoods, fire suppression systems, deep fryers, grills, ovens, etc. making the cost of entry very reasonable.
We estimate it takes approximately four to six months from identification of the specific site to opening the restaurant. This timeframe
can be shortened to as little at 90 days pending the amount of time it takes to negotiate and finalize a lease for the location.
Our
Restaurant Management and Operations
Service:
We are extremely focused on customer service. We aim to provide fast, friendly service on a solid foundation of dedicated, driven
team members and managers. Our team members and managers are responsible for our dining room environment, personally visiting tables
to ensure every customer’s satisfaction
Operations:
We intend to measure the execution of our system standards within each restaurant through an audit program for quality, service and
cleanliness. The goal is to conduct these audits quarterly and may be more or less frequent based upon restaurant performance. Additionally,
we have food safety and quality assurance programs designed to maintain the high standards for food and food preparation procedures used
by both Company-operated and franchised restaurants.
Managers
and Team Members: Each of our restaurants typically has a manager or shift leader. At each Muscle Maker Grill restaurant location
there are usually between six and ten team members who prepare our food fresh daily and provide customer service. At each Pokemoto
location there are usually between one and four team members who prepare our food fresh daily and provide customer service.
We
are selective in our hiring processes, aiming to staff our restaurants with team members that are friendly, customer-focused, and driven
to provide high-quality products. Our team members are cross-trained in several disciplines to maximize depth of competency and efficiency
in critical restaurant functions.
Training:
The majority of our Company-operated restaurant management staff is comprised of former team members who have advanced along the
Company career path. Successive steps along the management path add increasing levels of duties and responsibilities. Our Franchisee
training generally consists of 10 to 14 days in a certified training location, and an additional 7 to 10 days post opening training.
Our operational team members provide consistent, ongoing training through follow up restaurant visits, inspections, or email or phone
correspondences.
Our
Franchise Program
Overview: We
use a franchising strategy to increase new restaurant growth, especially as we focus on growing the Pokemoto brand, in certain
United States and international markets, leveraging the ownership of entrepreneurs with specific local market expertise and
requiring a relatively minimal capital commitment by us. We believe the franchise revenue generated from our franchise base has
historically served as an important source of stable and recurring cash flows to us and, as such, we plan to expand our base of
franchised restaurants. We currently have roughly $15 million in working capital to deploy against this strategy and have begun
executing against this plan. We have already signed 31 franchise agreements and opened six new locations over the last few
months with three additional locations under construction. In existing markets, we encourage growth from current franchisees. In our
expansion markets, we seek highly motivated and entrepreneurial new franchisees for single-unit or multi-unit development
opportunities. We market our franchise opportunities with the support of a franchising section on our website, social media, trade
shows and other marketing tactics.
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Franchise
Owner Support: We believe creating a foundation of initial and on-going support is important to future performance for both our franchisees
and our brand.
We
have a mandatory training program that was designed to ensure that our franchise owners and their managers are equipped with the knowledge
and necessary skills to operate our concept. The program consists of hands-on training in the operation and management of the restaurant.
Training is conducted by a general training manager who has been certified by us for training. Instructional materials for the initial
training program include our operations manual, crew training system, wall charts, job aids, recipe books, product build cards, management
training materials, food safety book, videos and other materials we may create from time to time. Training must be successfully completed
before a trainee can be assigned to a restaurant as a manager.
We
also provide numerous opportunities for communication and shared feedback between us and franchise owners. Currently, we communicate
on a frequent basis through email and conference calls allowing for questions and answers with all franchisees. In addition, our operations
and marketing teams conduct phone calls and/or on-site visits on a frequent basis with franchisees on current operational changes, new
products, revenue generating ideas, cost savings, and local store marketing.
Franchise
Agreements:
The
franchise agreements currently:
●
Have
terms for 10 through 20 years, with termination dates ranging from 2023 until 2041. These agreements are generally renewable for
terms ranging from 5 to 10 years.
●
Provide
for the payment of initial franchise fees ranging from $5,000 to $35,000.
●
Require
the payment of on-going royalty payments ranging from 2% to 6% of net sales at the franchise location. In addition, franchisees contribute
ranging from 1% to 2% (total) of net sales to the marketing and brand development/advertising fund.
●
Franchisees
are licensed the right to use the Muscle Maker Grill® or Pokemoto® trademarks, its confidential operating manual and other
intellectual property in connection with the operation of a Muscle Maker Grill or Pokemoto restaurant at a location authorized by
us.
●
Franchisees
are protected from the establishment of another Muscle Maker Grill or Pokemoto restaurant within a geographic territory, the scope
of which is the subject of negotiation between Muscle Maker Development LLC or Poke Co Holdings LLC and the franchisee.
●
Franchisees
are required to offer only those food products that are authorized by Muscle Maker Development LLC or Poke Co Holdings LLC, prepared
using our proprietary recipes; and may obtain most supplies only from suppliers that are approved or designated by Muscle Maker Development
LLC or Poke Co Holdings LLC. Muscle Maker, Inc or Poke Co Holdings LLC receives rebates from various vendors or distributors based
on total system wide purchases.
●
As
partial consideration for payment of the initial franchise fee and on-going royalties, Muscle Maker Development LLC or Poke Co Holdings
LLC loans its franchisees a copy of its confidential operating manual, administers the advertising/brand development fund, and provides
franchisees with pre-opening and on-going assistance including site selection assistance, pre-opening training, and in-term training.
Multi-Unit
Development Agreements: Franchisees who desire to develop more than one restaurant and who have the financial strength and managerial
capability to develop more than one restaurant may enter into a multi-unit development agreement. Under a multi-unit development agreement,
the franchisee agrees to open a specified number of restaurants, at least two, within a defined geographic area in accordance with an
agreed upon development schedule which could span several months or years. Each restaurant, in accordance with the development schedule,
requires the execution of a separate franchise agreement prior to site approval and construction, which in most cases will be the then
current franchise agreement, except that the initial franchise fee, royalty and advertising expenditures will be those in effect at the
time the multi-unit agreement is executed. Multi-unit development agreements require the payment of a development fee ranging from $20,000
to $35,000 for the first restaurant plus ranging from $10,000 to $17,500 multiplied by the number of additional restaurants that must
be opened under such development agreement. The entire development fee is payable at the time the multi-unit development agreement is
signed; however, the development fee actually paid for a particular restaurant is credited as a deposit against the initial franchise
fee that is payable when the franchise agreement for the particular franchise is signed.
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Area
Representative Agreements: Pursuant to our area representative agreements, the area representatives will identify and refer prospective
franchisee candidates to us, provide franchisees with our site selection criteria and assist franchisees to complete a site review package,
and will advise franchisees concerning our standards and specifications, perform on-going training as required and make quarterly on-site
visits and inspections, but we retain control of all decision-making authority relative to the franchisees, including franchisee approval,
site location approval and determination whether franchisees are in compliance with their franchise agreements.
Area
representative agreements are generally for a term ranging from 10 to 20 years, in consideration for which we generally compensate area
representatives with a range of 1% to 2% of net sales of the franchises that are under the area representative for the term of the agreement
as well as up to 50% of the initial franchise fees for new franchise agreements.
Our
Marketing and Advertising
We
promote our restaurants and products through multiple advertising campaigns. The campaigns aim to deliver our message of fresh and healthy-inspired
product offerings. The campaign emphasizes our points of differentiation, from our fresh ingredients and in-house preparation, to the
preparation of our healthy inspired meals.
We
use multiple marketing channels, including social media such as Facebook, Instagram and Twitter, email, text marketing, local store marketing,
public relations/press releases and other methods to broadly drive brand awareness and purchases of our featured products. We complement
this periodically with direct mail.
Our
Purchasing and Distribution
Maintaining
a high degree of quality in our restaurants depends in part on our ability to acquire fresh ingredients and other necessary supplies
that meet our specifications from reliable suppliers. Food and supplies are delivered to most of our restaurants one to two times per
week. Our franchisees are required to use our primary distributors, or an approved regional distributor and franchisees must purchase
food and supplies from approved suppliers. In our normal course of business, we evaluate bids from multiple suppliers for various products.
Fluctuations in supply and prices can significantly impact our restaurant service and profit performance.
Our
Intellectual Property
We
have registered Pokemoto®, SuperFit Foods®, Muscle Maker Grill®, Meal Plan AF®, MMG Burger Bar® and
certain other names used by our restaurants as trademarks or service marks with the United States Patent and Trademark Office and Muscle
Maker Grill® in one foreign country. Our brand campaign, Great Food with Your Health in Mind™, has also been approved for
registration with the United States Patent and Trademark Office. In addition, the Muscle Maker Grill, Pokemoto and SuperFit Foods logos,
recipes, trade dress, packaging, website name and address and Facebook, Instagram, Twitter and other social media and internet accounts
are our intellectual property. Our policy is to pursue and maintain registration of service marks and trademarks in those countries where
business strategy requires us to do so and to oppose vigorously any infringement or dilution of the service marks or trademarks in such
countries. We maintain the recipe for our healthy inspired recipes, as well as certain proprietary standards, specifications and operating
procedures, as trade secrets or confidential proprietary information.
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Our
Competition
We
operate in the restaurant industry, which is highly competitive and fragmented. The number, size and strength of competitors vary by
region. Our competition includes a variety of locally owned restaurants and national and regional chains that offer dine-in, carry-out
and delivery services as well as meal prep companies. Our competition in the broadest perspective includes restaurants, pizza parlors,
convenience food stores, delicatessens, supermarkets, third party delivery services, direct to consumer meal prep and club stores. However,
we indirectly compete with fast casual restaurants, including Chipotle and Panera Bread, among others, and with healthy inspired fast
casual restaurants, such as Pokeworks, Freshii and Veggie Grill as well as direct-to-consumer meal prep such as Freshly, among
others.
We
believe competition within the fast-casual restaurant and meal prep segments is based primarily on ambience, price, taste, quality and
the freshness of the menu items. We also believe that QSR competition is based primarily on quality, taste, speed of service, value,
brand recognition, restaurant location and customer service. We believe the restaurant industry has changed over the past few years due
to the Covid-19 pandemic and an emphasis on delivery, ghost kitchens, direct mail and other non-traditional locations and methods are
becoming critical, along with healthy menu options, to the restaurant industry and how consumers interact with brands. This changing
environment will require flexibility and the ability to rapidly make adjustments.
As
consumer preferences continue to evolve into healthier eating options, most restaurants are developing healthier menu options. As more
restaurants offer healthier options, the competition for our product offerings becomes more intense and could pose a significant threat
to future revenues. However, we believe our experience, size and flexibility allows Muscle Maker, Inc’s portfolio of Companies
to adapt faster than many other restaurant concepts.
Our
Management Information Systems
All
of our Company-operated and franchised restaurants use computerized point-of-sale and back-office systems, which we believe are
scalable to support our long-term growth plans. The point-of-sale system provides a touch screen interface and a stand-alone high-speed
credit card and gift card processing terminal. The point-of-sale system is used to collect daily transaction data, which generates information
about daily sales and product mix that we actively analyze. Our SuperFit Foods division sales are 100% online through the Superfitfoods.com
website.
Our
in-restaurant back-office computer system is designed to assist in the management of our restaurants. The system also provides
corporate headquarters and restaurant operations management quick access to detailed business data and reduces the time spent by our
restaurant managers on administrative needs. The system also provides sales, bank deposit and variance data to our accounting department.
Third
party delivery and meal prep/plan sales are ordered using online software or apps with reports generated through various software packages.
Our
Corporate Structure
Overview:
Muscle Maker, Inc. serves as a holding company of the following subsidiaries:
●
Muscle
Maker Development, LLC, a directly wholly owned subsidiary, which was formed in Nevada on July 18, 2019 for the purpose of running
our existing franchise operations and continuing to franchise the Muscle Maker Grill name and business system to qualified franchisees.
●
Muscle
Maker Corp. LLC, a directly wholly owned subsidiary, which was formed in Nevada on July 18, 2019 for the purposes of developing new
corporate stores and to also operate these new and existing corporate restaurants.
○
MMG
Ft. Bliss, Inc, a wholly owned subsidiary, which was formed in Texas on January 28, 2016 to run a Company-owned restaurant.
○
MMG
Tribeca, Inc, a wholly owned subsidiary, which was formed in New Jersey on July 21, 2026 to run a Company-owned restaurant.
12
●
Muscle
Maker USA, Inc., a directly wholly owned subsidiary, which was formed in Texas on March 14, 2019 for the purpose of holding specific
assets related to a company financing arrangement.
●
Muscle
Maker Development International. LLC, a directly wholly owned subsidiary, which was formed in Nevada on November 13, 2020 to franchise
the Muscle Maker Grill name and business system to qualified franchisees internationally.
●
SuperFit
Foods, LLC, a directly wholly owned subsidiary, which was formed in Nevada on February 23, 2021 for the purpose of running our subscription
based fresh-prepared meal prep business located in Jacksonville, Florida.
●
TNB
Holdings LLC, a directly wholly owned subsidiary, which was formed in Connecticut for the purpose of running our existing Company-owned
location.
○
Pokemoto
LLC, a directly wholly owned subsidiary, which was formed in Nevada on August 19, 2021 to serve as a holding company of the following
subsidiaries.
●
TNB
Holdings II LLC, a directly wholly owned subsidiary, which was formed in Connecticut for the purpose of running our existing Company-owned
location.
●
LB
Holdings LLC, a wholly owned subsidiary, which was formed in Connecticut for the purpose of running our existing Company-owned location.
●
GLL
Enterprises LLC, a wholly owned subsidiary, which was formed in Connecticut for the purpose of running our existing Company-owned
location.
●
PKM
Stamford LLC, a wholly owned subsidiary, which was formed in Connecticut for the purpose of running our existing Company-owned location.
●
Poke
Co LLC, a wholly owned subsidiary, which was formed in Connecticut for the purpose of running our existing Company-owned location.
●
Poke
Co Holdings LLC, a directly wholly owned subsidiary, which was formed in Connecticut on July 18, 2018 to franchise the Pokemoto name
and business system to qualified franchisees.