Western New England Bancorp, Inc. 10-Q

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2023 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ___________ to ___________ Commission File Number: 001-16767 Western New England Bancorp, Inc. (Exact name of registrant as specified in its charter) Massachusetts 73-1627673 (State or other jurisdiction of incorporation or organization) (IRS Employer Identification Number) 141 Elm Street , Westfield , Massachusetts 01086 (Address of principal executive offices) (Zip Code) (413) 568-1911 (Registrant’s telephone number, including area code) (Former name, former address and former fiscal year, if changed since last report) Securities registered pursuant to Section 12(b) of the Act: Title of each class Trading Symbol(s) Name of each exchange on which registered Common Stock, $0.01 par value per share WNEB NASDAQ Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐ Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐ Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. Large accelerated filer ☐ Accelerated filer ☒ Non-accelerated filer ☐ Smaller reporting company ☒ Emerging growth company ☐ If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐ Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒ At October 31, 2023 the registrant had 21,712,815 shares of common stock, $0.01 par value, issued and outstanding. TABLE OF CONTENTS Page FORWARD-LOOKING STATEMENTS i PART I – FINANCIAL INFORMATION Item 1. Financial Statements of Western New England Bancorp, Inc. and Subsidiaries (Unaudited) Consolidated Balance Sheets – September 30, 2023 and December 31, 2022 1 Consolidated Statements of Net Income – Three and Nine Months Ended September 30, 2023 and 2022 2 Consolidated Statements of Comprehensive Income – Three and Nine Months Ended September 30, 2023 and 2022 3 Consolidated Statements of Changes in Shareholders’ Equity – Three and Nine Months Ended September 30, 2023 and 2022 4 Consolidated Statements of Cash Flows – Nine Months Ended September 30, 2023 and 2022 6 Notes to Consolidated Financial Statements 7 Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations 37 Item 3. Quantitative and Qualitative Disclosures About Market Risk 54 Item 4. Controls and Procedures 54 PART II – OTHER INFORMATION Item 1. Legal Proceedings 54 Item 1A. Risk Factors 54 Item 2. Unregistered Sales of Equity Securities and Use of Proceeds 55 Item 3. Defaults upon Senior Securities 55 Item 4. Mine Safety Disclosures 55 Item 5. Other Information 55 Item 6. Exhibits 55 FORWARD–LOOKING STATEMENTS We may, from time to time, make written or oral “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 with respect to the Company’s financial condition, liquidity, results of operations, future performance, and business. Forward-looking statements may be identified by the use of such words as “believe,” “expect,” “anticipate,” “should,” “planned,” “estimated,” and “potential.” Examples of forward-looking statements include, but are not limited to, estimates with respect to our financial condition, results of operations and business that are subject to various factors which could cause actual results to differ materially from these estimates. These factors include, but are not limited to: ● unpredictable changes in general economic conditions, financial markets, fiscal, monetary and regulatory policies, including actual or potential stress in the banking industry; ● the duration and scope of potential pandemics, including the emergence of new variants and the response thereto; ● changes in economic conditions which could materially impact credit quality trends and the ability to generate loans and gather deposits; ● inflation and governmental responses to inflation, including recent and potential future increases in interest rates that reduce margins; ● the effect on our operations of governmental legislation and regulation, including changes in accounting regulation or standards, the nature and timing of the adoption and effectiveness of new requirements under the Dodd-Frank Act Wall Street Reform and Consumer Protection Act of 2010, Basel guidelines, capital requirements and other applicable laws and regulations; ● significant changes in accounting, tax or regulatory practices or requirements; ● new legal obligations or liabilities or unfavorable resolutions of litigation; ● disruptive technologies in payment systems and other services traditionally provided by banks; ● the highly competitive industry and market area in which we operate; ● changes in business conditions and inflation; ● operational risks or risk management failures by us or critical third parties, including without limitation with respect to data processing, information systems, cybersecurity, technological changes, vendor issues, business interruption, and fraud risks; ● failure or circumvention of our internal controls or procedures; ● changes in the securities markets which affect investment management revenues; ● increases in Federal Deposit Insurance Corporation deposit insurance premiums and assessments; ● the soundness of other financial services institutions which may adversely affect our credit risk; ● certain of our intangible assets may become impaired in the future; ● new lines of business or new products and services, which may subject us to additional risks; ● changes in key management personnel which may adversely impact our operations; ● severe weather, natural disasters, acts of war or terrorism and other external events which could significantly impact our business; and ● other risk factors detailed from time to time in our SEC filings. Investors should consider these risks, uncertainties, and other factors in addition to the factors under the heading “Risk Factors” included in this filing and our other filings with the SEC. Although we believe that the expectations reflected in such forward-looking statements are reasonable, actual results may differ materially from the results discussed in these forward-looking statements. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. We do not undertake any obligation to republish revised forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events, except to the extent required by law. i PART I – FINANCIAL INFORMATION ITEM 1: FINANCIAL STATEMENTS. WESTERN NEW ENGLAND BANCORP, INC. AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS - UNAUDITED (Dollars in thousands, except share data) September 30, December 31, 2023 2022 ASSETS Cash and due from banks $ 21,756 $ 25,577 Federal funds sold 9,056 1,652 Interest-bearing deposits and other short-term investments 31,455 3,113 Cash and cash equivalents 62,267 30,342 Available-for-sale securities, at fair value 130,709 146,997 Held-to-maturity securities, at amortized cost (Fair value of $ 176,861 and $ 190,950 at September 30, 2023 and December 31, 2022, respectively) 225,020 230,168 Marketable equity securities, at fair value — 6,237 Federal Home Loan Bank of Boston stock and other restricted stock, at cost 3,063 3,352 Loans, net of allowance for credit losses of $ 19,978 at September 30, 2023 and $ 19,931 at December 31, 2022 1,994,842 1,971,469 Premises and equipment, net 24,766 24,953 Accrued interest receivable 8,281 8,140 Bank-owned life insurance 74,713 74,620 Deferred tax asset, net 16,206 15,027 Goodwill 12,487 12,487 Core deposit intangible 1,906 2,188 Other assets 30,745 27,170 TOTAL ASSETS $ 2,585,005 $ 2,553,150 LIABILITIES AND SHAREHOLDERS' EQUITY LIABILITIES: Deposits: Non-interest-bearing $ 593,602 $ 645,529 Interest-bearing 1,582,701 1,583,914 Total deposits 2,176,303 2,229,443 Short-term borrowings 8,890 41,350 Long-term debt 121,178 1,178 Subordinated debt 19,702 19,673 Securities pending settlement 2,253 133 Other liabilities 25,765 33,230 TOTAL LIABILITIES 2,354,091 2,325,007 SHAREHOLDERS' EQUITY: Preferred stock - $ 0.01 par value, 5,000,000 shares authorized, none outstanding at June 30, 2023 and December 31, 2022 — — Common stock - $ 0.01 par value, 75,000,000 shares authorized, 21,927,242 shares issued and outstanding at September 30, 2023; 22,216,789 shares issued and outstanding at December 31, 2022 219 222 Additional paid-in capital 127,376 128,899 Unearned compensation – Employee Stock Ownership Plan ( 2,522 ) ( 2,906 ) Unearned compensation - Equity Incentive Plan ( 1,439 ) ( 1,012 ) Retained earnings 135,966 127,982 Accumulated other comprehensive loss ( 28,686 ) ( 25,042 ) TOTAL SHAREHOLDERS’ EQUITY 230,914 228,143 TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY $ 2,585,005 $ 2,553,150 See accompanying notes to unaudited consolidated financial statements. 1 WESTERN NEW ENGLAND BANCORP, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF NET INCOME – UNAUDITED (Dollars in thousands, except per share data) Three Months Nine Months Ended September 30, Ended September 30, 2023 2022 2023 2022 Interest and dividend income: Residential and commercial real estate loans $ 20,084 $ 16,942 $ 57,439 $ 48,388 Commercial and industrial loans 3,279 2,535 9,545 7,413 Consumer loans 88 66 246 189 Debt securities, taxable 2,031 2,039 6,151 5,992 Debt securities, tax-exempt 2 3 6 9 Marketable equity securities — 62 119 121 Other investments 166 47 418 102 Short-term investments 251 60 424 129 Total interest and dividend income 25,901 21,754 74,348 62,343 Interest expense: Deposits 7,704 1,164 17,876 3,146 Short-term borrowings 117 48 1,466 58 Long-term debt 1,444 — 2,513 — Subordinated debt 253 254 760 761 Total interest expense 9,518 1,466 22,615 3,965 Net interest and dividend income 16,383 20,288 51,733 58,378 Provision for credit losses 354 675 386 550 Net interest and dividend income after provision for credit losses 16,029 19,613 51,347 57,828 Non-interest income: Service charges and fees 2,145 2,223 6,573 6,743 Income from bank-owned life insurance 454 391 1,388 1,297 Loss on available-for-sale securities, net — — — ( 4 ) Net unrealized loss on marketable equity securities — ( 235 ) — ( 736 ) Loss on disposal of premises and equipment ( 3 ) — ( 3 ) — Gain on sale of mortgages — — — 2 Gain on non-marketable equity investments 238 211 590 352 Loss on defined benefit plan termination — — ( 1,143 ) — Gain on bank-owned life insurance death benefit 778 — 778 — Other income — — — 25 Total non-interest income 3,612 2,590 8,183 7,679 Non-interest expense: Salaries and employees benefits 7,955 8,025 24,475 24,500 Occupancy 1,159 1,226 3,710 3,766 Furniture and equipment 482 465 1,460 1,547 Data processing 824 707 2,369 2,161 Professional fees 643 803 2,203 2,099 FDIC insurance assessment 341 273 983 793 Advertising 362 419 1,118 1,230 Other expenses 2,352 2,425 7,247 7,136 Total non-interest expense 14,118 14,343 43,565 43,232 Income before income taxes 5,523 7,860 15,965 22,275 Income tax provision 1,033 1,861 3,408 5,422 Net income $ 4,490 $ 5,999 $ 12,557 $ 16,853 Earnings per common share: Basic earnings per share $ 0.21 $ 0.28 $ 0.58 $ 0.77 Weighted average basic shares outstanding 21,560,940 21,757,027 21,631,067 21,947,989 Diluted earnings per share $ 0.21 $ 0.28 $ 0.58 $ 0.77 Weighted average diluted shares outstanding 21,680,113 21,810,036 21,681,251 22,001,371 Dividends per share $ 0.07 $ 0.06 $ 0.21 $ 0.18 See accompanying notes to unaudited consolidated financial statements. 2 WESTERN NEW ENGLAND BANCORP, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME – UNAUDITED (Dollars in thousands) Three Months Ended Nine Months Ended September 30, September 30, 2023 2022 2023 2022 Net income $ 4,490 $ 5,999 $ 12,557 $ 16,853 Other comprehensive income (loss): Unrealized losses on available-for-sale securities: Unrealized holding losses ( 7,314 ) ( 9,500 ) ( 6,329 ) ( 29,188 ) Reclassification adjustment for net losses realized in income (1) — — — 4 Unrealized losses ( 7,314 ) ( 9,500 ) ( 6,329 ) ( 29,184 ) Tax effect 1,852 2,437 1,605 7,471 Net-of-tax amount ( 5,462 ) ( 7,063 ) ( 4,724 ) ( 21,713 ) Defined benefit pension plan: Gain arising during the period — — 358 — Reclassification adjustment: Defined benefit plan termination loss realized in income (2) — — 1,143 — Amortization of defined benefit plan actuarial loss (3) — 158 — 475 Unrealized actuarial gain on defined benefit plan — 158 1,501 475 Tax effect — ( 44 ) ( 421 ) ( 133 ) Net-of-tax amount — 114 1,080 342 Other comprehensive loss ( 5,462 ) ( 6,949 ) ( 3,644 ) ( 21,371 ) Comprehensive income (loss) $ ( 972 ) $ ( 950 ) $ 8,913 $ ( 4,518 ) (1) Realized losses on available-for-sale securities are recognized as a component of non-interest income. The tax effects applicable to net realized losses were $ 1,000 for the nine months ended September 30, 2022. (2) Realized losses on defined benefit plan termination are recognized as a component of non-interest income in the consolidated statements of net income. The tax effects associated with the reclassification adjustment were $ 321,000 for the nine months ended September 30, 2023. (3) Amounts represent the reclassification of defined benefit plan amortization and have been recognized as a component of non-interest expense in the consolidated statements of net income. Income tax effects associated with the reclassification adjustments were $ 44,000 for the three months ended September 30, 2022. Income tax effects associated with the reclassification adjustment were $ 133,000 for the nine months ended September 30, 2022. See accompanying notes to unaudited consolidated financial statements. 3 WESTERN NEW ENGLAND BANCORP, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY - UNAUDITED THREE AND NINE MONTHS ENDED SEPTEMBER 30, 2023 AND 2022 (Dollars in thousands, except share data) Common Stock Shares Par Value Additional Paid-in Capital Unearned Compensation- ESOP Unearned Compensation- Equity Incentive Plan Retained Earnings Accumulated Other Comprehensive Loss Total BALANCE AT DECEMBER 31, 2022 22,216,789 $ 222 $ 128,899 $ ( 2,906 ) $ ( 1,012 ) $ 127,982 $ ( 25,042 ) $ 228,143 Cumulative effect accounting adjustment (1) — — — — — 9 — 9 Comprehensive income — — — — — 5,304 1,941 7,245 Common stock held by ESOP committed to be released ( 74,993 shares) — — 52 128 — — — 180 Share-based compensation - equity incentive plan — — — — 529 — — 529 Forfeited equity incentive plan shares reissued in connection with 2020 LTI performance share grant ( 19,761 shares) — — 180 — ( 180 ) — — — Common stock repurchased ( 143,896 ) ( 1 ) ( 1,350 ) — — — — ( 1,351 ) Issuance of common stock in connection with equity incentive plan 136,454 1 1,348 — ( 1,349 ) — — — Forfeited equity incentive plan shares reissued in connection with 2023 LTI grant ( 2,742 shares) — — 27 — ( 27 ) — — — Cash dividends declared and paid on common stock ( $ 0.07 per share) — — — — — ( 1,533 ) — ( 1,533 ) BALANCE AT MARCH 31, 2023 22,209,347 $ 222 $ 129,156 $ ( 2,778 ) $ ( 2,039 ) $ 131,762 $ ( 23,101 ) $ 233,222 Comprehensive income (loss) — — — — — 2,763 ( 123 ) 2,640 Common stock held by ESOP committed to be released ( 74,993 shares) — — 22 128 — — — 150 Share-based compensation - equity incentive plan — — — — 300 — — 300 Common stock repurchased ( 126,944 ) ( 1 ) ( 785 ) — — — — ( 786 ) Cash dividends declared and paid on common stock ( $ 0.07 per share) — — — — — ( 1,528 ) — ( 1,528 ) BALANCE AT JUNE 30, 2023 22,082,403 $ 221 $ 128,393 $ ( 2,650 ) $ ( 1,739 ) $ 132,997 $ ( 23,224 ) $ 233,998 Comprehensive income (loss) — — — — — 4,490 ( 5,462 ) ( 972 ) Common stock held by ESOP committed to be released ( 74,993 shares) — — ( 10 ) 128 — — — 118 Share-based compensation - equity incentive plan — — — — 300 — — 300 Common stock repurchased ( 155,161 ) ( 2 ) ( 1,007 ) — — — — ( 1,009 ) Cash dividends declared and paid on common stock ( $ 0.07 per share) — — — — — ( 1,521 ) — ( 1,521 ) BALANCE AT SEPTEMBER 30, 2023 21,927,242 $ 219 $ 127,376 $ ( 2,522 ) $ ( 1,439 ) $ 135,966 $ ( 28,686 ) $ 230,914 See accompanying notes to unaudited consolidated financial statements. (1) Represents gross transition adjustment amount of $ 13,000 , net of taxes of $ 4,000 , to reflect the cumulative impact on retained earnings pursuant to the Company’s adoption of Accounting Standards Update (“ASU”) 2016-13 Financial Instruments-Credit Losses on Financial Instruments and relevant amendments. Refer to Note 5, “ Loans and Allowance for Credit Losses ” within the Notes to the Consolidated Financial Statements on Form 10-Q beginning with the quarter ended March 31, 2023. 4 WESTERN NEW ENGLAND BANCORP, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY - UNAUDITED THREE AND NINE MONTHS ENDED SEPTEMBER 30, 2023 AND 2022 (Dollars in thousands, except share data) Common Stock Shares Par Value Additional Paid-in Capital Unearned Compensation- ESOP Unearned Compensation- Equity Incentive Plan Retained Earnings Accumulated Other Comprehensive Loss Total BALANCE AT DECEMBER 31, 2021 22,656,515 $ 227 $ 132,821 $ ( 3,441 ) $ ( 981 ) $ 107,376 $ ( 12,314 ) $ 223,688 Comprehensive income (loss) — — — — — 5,319 ( 8,417 ) ( 3,098 ) Common stock held by ESOP committed to be released ( 78,526 shares) — — 45 134 — — — 179 Share-based compensation - equity incentive plan — — — — 301 — — 301 Forfeited equity incentive plan shares ( 6,651 shares) — — ( 57 ) — 57 — — — Forfeited equity incentive plan shares reissued ( 7,289 shares) — — 71 — ( 71 ) — — — Common stock repurchased ( 132,358 ) ( 2 ) ( 1,178 ) — — — — ( 1,180 ) Issuance of common stock in connection with stock option exercises 80,881 1 509 — — — — 510 Issuance of common stock in connection with equity incentive plan 137,151 1 1,248 — ( 1,249 ) — — — Cash dividends declared and paid on common stock ( $ 0.06 per share) — — — — — ( 1,337 ) — ( 1,337 ) BALANCE AT MARCH 31, 2022 22,742,189 $ 227 $ 133,459 $ ( 3,307 ) $ ( 1,943 ) $ 111,358 $ ( 20,731 ) $ 219,063 Comprehensive income (loss) — — — — — 5,535 ( 6,005 ) ( 470 ) Common stock held by ESOP committed to be released ( 78,526 shares) — — 38 134 — — — 172 Share-based compensation - equity incentive plan — — — — 292 — — 292 Common stock repurchased ( 293,173 ) ( 2 ) ( 2,508 ) — — — — ( 2,510 ) Issuance of common stock in connection with stock option exercises 16,975 — 115 — — — — 115 Cash dividends declared and paid on common stock ( $ 0.06 per share) — — — — — ( 1,332 ) — ( 1,332 ) BALANCE AT JUNE 30, 2022 22,465,991 $ 225 $ 131,104 $ ( 3,173 ) $ ( 1,651 ) $ 115,561 $ ( 26,736 ) $ 215,330 Comprehensive income (loss) — — — — — 5,999 ( 6,949 ) ( 950 ) Common stock held by ESOP committed to be released ( 78,526 shares) — — 28 134 — — — 162 Share-based compensation - equity incentive plan — — ( 4 ) — 215 — — 211 Forfeited equity incentive plan shares ( 17,789 shares) — — ( 156 ) — 156 — — — Common stock repurchased ( 236,302 ) ( 3 ) ( 1,853 ) — — — — ( 1,856 ) Issuance of common stock in connection with stock option exercises 16,856 — 115 — — — — 115 Cash dividends declared and paid on common stock ( $ 0.06 per share) — — — — — ( 1,312 ) — ( 1,312 ) BALANCE AT SEPTEMBER 30, 2022 22,246,545 $ 222 $ 129,234 $ ( 3,039 ) $ ( 1,280 ) $ 120,248 $ ( 33,685 ) $ 211,700 See accompanying notes to unaudited consolidated financial statements. 5 WESTERN NEW ENGLAND BANCORP, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS - UNAUDITED (Dollars in thousands) Nine Months Ended September 30, 2023 2022 CASH FLOWS FROM OPERATING ACTIVITIES: Net income $ 12,557 $ 16,853 Adjustments to reconcile net income to net cash provided by operating activities: Provision for credit losses 386 550 Depreciation and amortization of premises and equipment 1,645 1,742 Amortization (accretion) of purchase accounting adjustments, net 88 ( 57 ) Amortization of core deposit intangible 282 282 Net amortization of premiums and discounts on securities and mortgage loans 962 1,199 Net amortization of deferred costs on mortgage loans 367 537 Net amortization of premiums on subordinated debt 29 30 Share-based compensation expense 1,129 804 ESOP expense 448 513 Principal balance of loans originated for sale — ( 277 ) Principal balance of loans sold — 277 Net change in unrealized loss on marketable equity securities — 736 Net loss on available-for-sale securities — 4 Loss on disposal of premises and equipment 3 — Gain on bank-owned life insurance death benefit ( 778 ) — Income from bank-owned life insurance ( 1,388 ) ( 1,297 ) Net change in: Accrued interest receivable ( 141 ) 253 Other assets ( 4,293 ) ( 5,196 ) Other liabilities ( 5,385 ) 2,911 Net cash provided by operating activities 5,911 19,864 CASH FLOWS FROM INVESTING ACTIVITIES: Purchases of held-to-maturity securities ( 3,643 ) ( 28,030 ) Proceeds from calls, maturities, and principal collections of held-to-maturity securities 10,692 15,540 Purchases of available-for-sale securities — ( 5,000 ) Proceeds from redemptions and sales of available-for-sale securities — 20 Proceeds from calls, maturities, and principal collections of available-for-sale securities 9,326 20,514 Proceeds from redemption and sales of marketable equity securities 6,237 — Loan originations and principal payments, net ( 24,190 ) ( 143,593 ) Redemption of Federal Home Loan Bank of Boston stock 289 360 Purchases of premises and equipment ( 1,509 ) ( 584 ) Proceeds from sale of premises & equipment 18 — Proceeds from payout on bank-owned life insurance 2,079 2,435 Net cash used in investing activities ( 701 ) ( 138,338 ) CASH FLOWS FROM FINANCING ACTIVITIES: Net (decrease) increase in deposits ( 53,140 ) 30,881 Net change in short-term borrowings ( 32,460 ) 21,500 Repayment of long-term debt — ( 1,472 ) Proceeds from issuance of long-term debt 120,000 — Cash dividends paid ( 4,582 ) ( 3,981 ) Common stock repurchased ( 3,103 ) ( 5,537 ) Issuance of common stock in connection with stock option exercise — 740 Net cash provided by financing activities 26,715 42,131 NET CHANGE IN CASH AND CASH EQUIVALENTS: 31,925 ( 76,343 ) Beginning of period 30,342 103,456 End of period $ 62,267 $ 27,113 Supplemental cash flow information: Interest paid $ 20,671 $ 3,987 Taxes paid 3,717 5,568 Net change in cash due to broker 2,253 9 See the accompanying notes to unaudited consolidated financial statements. 6 WESTERN NEW ENGLAND BANCORP, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) SEPTEMBER 30, 2023 1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES Nature of Operations and Basis of Presentation . Western New England Bancorp, Inc. (“WNEB,” “Company,” “we,” or “us”) is a Massachusetts-chartered stock holding company for Westfield Bank, a federally-chartered savings bank (“Bank”). The Bank operates 25 banking offices in Hampden County and Hampshire County in western Massachusetts and Hartford County and Tolland County in northern Connecticut, and its primary sources of revenue are interest income from loans as well as interest income from investment securities. The West Hartford Financial Services Center serves as the Company’s Connecticut hub, housing Commercial Lending, Cash Management and a Mortgage Loan Officer. The Bank’s deposits are insured up to the maximum Federal Deposit Insurance Corporation (“FDIC”) coverage limits. Wholly-owned Subsidiaries . Elm Street Securities Corporation, WFD Securities, Inc. and CSB Colts, Inc., are Massachusetts-chartered securities corporations, formed for the primary purpose of holding qualified securities. WB Real Estate Holdings, LLC is a Massachusetts-chartered limited liability company that holds real property acquired as security for debts previously contracted by the Bank. Principles of Consolidation . The consolidated financial statements include the accounts of Western New England Bancorp, Inc., the Bank, CSB Colts, Inc., Elm Street Securities Corporation, WB Real Estate Holdings, LLC and WFD Securities, Inc. All material intercompany balances and transactions have been eliminated in consolidation. Estimates . The preparation of consolidated financial statements in conformity with accounting principles generally accepted in the United States of America (“U.S. GAAP”) requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of income and expenses for each. Actual results could differ from those estimates. An estimate that is particularly susceptible to significant change in the near-term relates to the determination of the allowance for credit losses. Basis of Presentation . In the opinion of management, the accompanying unaudited consolidated financial statements contain all adjustments (consisting only of normal recurring adjustments) necessary for a fair presentation of our financial condition as of September 30, 2023, and the results of operations, changes in shareholders’ equity and cash flows for the interim periods presented. The results of operations for the three and nine months ended September 30, 2023 are not necessarily indicative of the results of operations for the year ending December 31, 2023. Certain information and disclosures normally included in financial statements prepared in accordance with U.S. GAAP have been omitted pursuant to the rules and regulations of the Securities and Exchange Commission. On January 1, 2023, the Company adopted Accounting Standards Update (“ASU”) 2016-13 Financial Instruments - Credit Losses ( Topic326 ): Measurement of Credit Losses on Financial Instruments , which requires the recognition of the allowance for credit losses be estimated using the current expected credit loss (“CECL”) methodology. The measurement of expected credit losses under the CECL methodology is applicable to financial assets measured at amortized cost, including loan receivables and held-to-maturity debt securities. It also applies to off-balance sheet credit exposures not accounted for as insurance (loan commitments, standby letters of credit, financial guarantees, and other similar instruments) and net investments in leases recognized by a lessor in accordance with Topic 842 on leases (See Notes 4 and 5 to our unaudited consolidated financial statements for further information). These unaudited consolidated financial statements should be read in conjunction with the audited consolidated financial statements as of and for the year ended December 31, 2022, included in our Annual Report on Form 10-K for the year ended December 31, 2022 (the “2022 Annual Report”). Reclassifications . Amounts in the prior period financial statements are reclassified when necessary to conform to the current year presentation. 7 2. EARNINGS PER SHARE Basic earnings per share represents income available to common shareholders divided by the weighted-average number of common shares outstanding during the period. If rights to dividends on unvested awards are non-forfeitable, these unvested awards are considered outstanding in the computation of basic earnings per share. Diluted earnings per share reflect additional common shares that would have been outstanding if dilutive potential common shares had been issued, as well as any adjustment to income that would result from the assumed issuance. Potential common shares that may be issued by us relate to stock options and certain performance-based restricted stock awards and are determined using the treasury stock method. Unallocated Employee Stock Ownership Plan (“ESOP”) shares are not deemed outstanding for earnings per share calculations. There were no anti-dilutive shares outstanding during the three and nine months ended September 30, 2023 and 2022, respectively. Earnings per share for the three and nine months ended September 30, 2023 and 2022 have been computed based on the following: Three Months Ended Nine Months Ended September 30, September 30, 2023 2022 2023 2022 (In thousands, except per share data) Net income applicable to common stock $ 4,490 $ 5,999 $ 12,557 $ 16,853 Average number of common shares issued 22,055 22,317 22,140 22,531 Less: Average unallocated ESOP Shares ( 329 ) ( 406 ) ( 347 ) ( 425 ) Less: Average unvested performance-based equity incentive plan shares ( 166 ) ( 154 ) ( 162 ) ( 158 ) Average number of common shares outstanding used to calculate basic earnings per common share 21,561 21,757 21,631 21,948 Effect of dilutive performance-based equity incentive plan 119 40 50 33 Effect of dilutive stock options — 13 — 20 Average number of common shares outstanding used to calculate diluted earnings per common share 21,680 21,810 21,681 22,001 Basic earnings per share $ 0.21 $ 0.28 $ 0.58 $ 0.77 Diluted earnings per share $ 0.21 $ 0.28 $ 0.58 $ 0.77 3. COMPREHENSIVE INCOME (LOSS) Accounting principles generally require that recognized revenue, expenses, gains and losses be included in net income. Although certain changes in assets and liabilities are reported as a separate component of the equity section of the balance sheet, such items, along with net income, are components of comprehensive income (loss). 8 The components of accumulated other comprehensive loss included in shareholders’ equity are as follows: September 30, 2023 December 31, 2022 (In thousands) Net unrealized losses on available-for-sale securities $ ( 38,488 ) $ ( 32,159 ) Tax effect 9,802 8,197 Net-of-tax amount ( 28,686 ) ( 23,962 ) Unrecognized actuarial loss on the defined benefit plan — ( 1,501 ) Tax effect — 421 Net-of-tax amount — ( 1,080 ) Accumulated other comprehensive loss $ ( 28,686 ) $ ( 25,042 ) 4. INVESTMENT SECURITIES Available-for-sale and held-to-maturity investment securities at September 30, 2023 and December 31, 2022 are summarized as follows: September 30, 2023 Amortized Cost Gross Unrealized Gains Gross Unrealized Losses Fair Value (In thousands) Available-for-sale securities: Debt securities: Government-sponsored enterprise obligations $ 14,921 $ — $ ( 3,758 ) $ 11,163 State and municipal bonds 135 — ( 2 ) 133 Corporate bonds 8,001 — ( 1,160 ) 6,841 Total debt securities 23,057 — ( 4,920 ) 18,137 Mortgage-backed securities: Government-sponsored mortgage-backed securities 139,358 — ( 31,959 ) 107,399 U.S. government guaranteed mortgage-backed securities 6,782 — ( 1,609 ) 5,173 Total mortgage-backed securities 146,140 — ( 33,568 ) 112,572 Total available-for-sale 169,197 — ( 38,488 ) 130,709 Held-to-maturity securities: Debt securities: U.S. Treasury securities 9,993 — ( 757 ) 9,236 Total debt securities 9,993 — ( 757 ) 9,236 Mortgage-backed securities: Government-sponsored mortgage-backed securities 215,027 — ( 47,402 ) 167,625 Total mortgage-backed securities 215,027 — ( 47,402 ) 167,625 Total held-to-maturity 225,020 — ( 48,159 ) 176,861 Total $ 394,217 $ — $ ( 86,647 ) $ 307,570 9 December 31, 2022 Amortized Cost Gross Unrealized Gains Gross Unrealized Losses Fair Value (In thousands) Available-for-sale securities: Debt securities: Government-sponsored enterprise obligations $ 14,913 $ — $ ( 3,345 ) $ 11,568 State and municipal bonds 270 — — 270 Corporate bonds 8,012 — ( 519 ) 7,493 Total debt securities 23,195 — ( 3,864 ) 19,331 Mortgage-backed securities: Government-sponsored mortgage-backed securities 148,544 — ( 26,826 ) 121,718 U.S. government guaranteed mortgage-backed securities 7,417 — ( 1,469 ) 5,948 Total mortgage-backed securities 155,961 — ( 28,295 ) 127,666 Total available-for-sale 179,156 — ( 32,159 ) 146,997 Held-to-maturity securities: Debt securities: U.S. Treasury securities 9,987 — ( 825 ) 9,162 Total debt securities 9,987 — ( 825 ) 9,162 Mortgage-backed securities: Government-sponsored mortgage-backed securities 220,181 67 ( 38,460 ) 181,788 Total mortgage-backed securities 220,181 67 ( 38,460 ) 181,788 Total held-to-maturity 230,168 67 ( 39,285 ) 190,950 Total $ 409,324 $ 67 $ ( 71,444 ) $ 337,947 The following table presents the unrealized losses recognized on marketable equity securities for the periods indicated: Nine Months Ended September 30 2023 2022 (In thousands) Net losses recognized during the period on marketable equity securities $ — $ ( 736 ) Unrealized losses recognized during the period on marketable equity securities still held at end of period $ — $ ( 736 ) During the second quarter of 2023, the remaining balance of $ 6.3 million in marketable equity securities was redeemed. As the marketable equity securities portfolio was marked to market through income monthly, the fund liquidation resulted in no gain or loss to the income statement. At September 30, 2023, the Company did not hold any marketable equity investments. At September 30, 2023, U.S. Treasury securities with a fair value of $ 9.2 million, government-sponsored enterprise obligations with a fair value of $ 7.3 million and mortgage-backed securities with a fair value of $ 168.0 million were pledged to secure public deposits, the Bank Term Funding Program (“BTFP”) and for other purposes as required or permitted by law. The securities collateralizing public deposits are subject to fluctuations in fair value. We monitor the fair value of the collateral on a periodic basis, and pledge additional collateral if necessary based on changes in fair value of collateral or the balances of such deposits. 10 The amortized cost and fair value of available-for-sale and held-to-maturity investment securities at September 30, 2023, by final maturity, are shown below . Actual maturities may differ from contractual maturities because certain issuers have the right to call or prepay obligations . Available-for-Sale Held-to-Maturity Amortized Cost Fair Value Amortized Cost Fair Value (In thousands) Debt securities: Due in one year or less $ 3,136 $ 3,098 $ — $ — Due after one year through five years — — 9,993 9,236 Due after five years through ten years 19,921 15,039 — — Due after ten years — — — — Total debt securities 23,057 18,137 9,993 9,236 Mortgage-backed securities: Due after one year through five years 475 445 — — Due after five years through ten years 1,505 1,347 — — Due after ten years 144,160 110,780 215,027 167,625 Total mortgage-backed securities 146,140 112,572 215,027 167,625 Total securities $ 169,197 $ 130,709 $ 225,020 $ 176,861 Gross realized gains and losses on sales of available-for-sale investment securities for the three and nine months ended September 30, 2023 and 2022 are as follows: Three Months Ended Nine Months Ended September 30, September 30, 2023 2022 2023 2022 (In thousands) Gross losses realized — — — ( 4 ) Net loss realized $ — $ — $ — $ ( 4 ) Proceeds from the redemption of available-for-sale investment securities totaled $ 20,000 for the nine months ended September 30, 2022. There were no sales or redemption of available-for-sale investment securities for the nine months ended September 30, 2023. On January 1, 2023, the Company adopted ASU 2016-13 Financial Instruments – Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments , as amended, which replaces the incurred loss methodology with an expected loss methodology that is referred to as CECL methodology. The measurement of expected credit losses under the CECL methodology is applicable to financial assets measured at amortized cost, including loan receivables and held-to-maturity debt securities. In addition, ASC 326 made changes to the accounting for available-for-sale debt securities. Allowance for Credit Losses – Available-for-Sale Securities The Company measures expected credit losses on available-for-sale debt securities based upon the gain or loss position of the security. For available-for-sale debt securities in an unrealized loss position which the Company does not intend to sell, and it is not more likely than not that the Company will be required to sell the security before recovery of the Company’s amortized cost, the Company evaluates qualitative criteria to determine any expected loss. This includes among other items the financial health of, and specific prospects for the issuer, including whether the issuer is in compliance with the terms and covenants of the security. The Company also evaluates quantitative criteria including determining whether there has been an adverse change in expected future cash flows of the security. Available-for-sale securities which are guaranteed by government agencies do not currently have an allowance for credit loss as the Company determined these securities are either backed by the full faith and credit of the U.S. government and/or there is an unconditional commitment to make interest payments and to return the principal investment in full to investors when a debt security reaches maturity. In assessing the Company's investments in government-sponsored and U.S. government guaranteed mortgage-backed securities and government-sponsored enterprise obligations, the contractual cash flows of these investments are guaranteed by the respective government-sponsored enterprise; Federal Home Loan Mortgage Corporation (“FHLMC”), Federal National Mortgage Association (“FNMA”), Federal Farm Credit Bank (“FFCB”), or Federal Home Loan Bank (“FHLB”). Accordingly, it is expected that the securities would not be settled at a price less than the par value of the Company's investments. The Company will evaluate this position no less than annually, however, certain items which may cause the Company to change this methodology include legislative changes that remove a government-sponsored enterprise’s ability to draw funds from the U.S. government, or legislative changes to housing policy that reduce or eliminate the U.S. government’s implicit guarantee on such securities. Accrued interest receivable on available-for-sale securities guaranteed by government agencies totaled $ 329,000 at September 30, 2023 and is excluded from the estimate of credit losses. If the Company does not expect to recover the entire amortized cost basis of the security, an allowance for credit losses would be recorded, with a related charge to earnings, limited by the amount of the fair value of the security less its amortized cost. If the Company intends to sell the security or it is more likely than not that the Company will be required to sell the debt security before recovery of its amortized cost basis, the Company recognizes the entire difference between the amortized cost basis of the security and its fair value in earnings. Any impairment that has not been recorded through an allowance for credit loss is recognized in other comprehensive income. Accrued interest receivable on available-for-sale debt securities not guaranteed by government agencies totaled $ 77,000 at September 30, 2023 and is excluded from the estimate of credit losses. There were no allowance for credit losses established on available-for-sale debt securities during the three and nine months ended September 30, 2023. 11 Allowance for Credit Losses – Held-to-Maturity Securities The Company measures expected credit losses on held-to-maturity debt securities on a collective basis by security type and risk rating where available. The reserve for each pool is calculated based on a Probability of Default/Loss Given Default basis taking into consideration the expected life of each security. Held-to-maturity securities which are issued by the United States Treasury or are guaranteed by government agencies do not currently have an allowance for credit loss as the Company determined these securities are either backed by the full faith and credit of the U.S. government and/or there is an unconditional commitment to make interest payments and to return the principal investment in full to investors when a debt security reaches maturity. In assessing the Company's investments in government-sponsored and U.S. government guaranteed mortgage-backed securities and government-sponsored enterprise obligations, the contractual cash flows of these investments are guaranteed by the respective government-sponsored enterprise; FHLMC, FNMA, FFCB, or FHLB. Accordingly, it is expected that the securities would not be settled at a price less than the par value of the Company's investments. The Company will evaluate this position no less than annually, however, certain items which may cause the Company to change this methodology include legislative changes that remove a government-sponsored enterprise’s ability to draw funds from the U.S. government, or legislative changes to housing policy that reduce or eliminate the U.S. government’s implicit guarantee on such securities. Any expected credit losses on held-to-maturity securities would be presented as an allowance for credit loss. Accrued interest receivable on held-to-maturity securities totaled $ 469,000 at September 30, 2023 and is excluded from the estimate of credit losses. There were no allowance for credit losses established on held-to-maturity securities during the three and nine months ended September 30, 2023. At September 30, 2023 and December 31, 2022, management attributed the unrealized losses to increases in current market yields compared to the yields at the time the investments were purchased by the Company and not due to credit quality. There was no credit loss during the three and nine months ended September 30, 2023 or the year ended December 31, 2022. At September 30, 2023 and December 31, 2022, there were two available-for-sale corporate bonds that were rated below investment grade by one or more ratings agencies. The Company reviewed the financial strength of these bonds and has concluded that the amortized cost remains supported by the expected future cash flows of the securities. Information pertaining to investment securities with gross unrealized losses as of September 30, 2023 for which the Company did not recognize a provision for credit losses under CECL, and as of December 31, 2022, for which the Company did not deem to be impaired under its prior methodology, aggregated by investment category and length of time that individual securities have been in a continuous loss position, follows: 12 September 30, 2023 Less Than Twelve Months Over Twelve Months Number of Securities Fair Value Gross Unrealized Loss Depreciation from Amortized Cost Basis (%) Number of Securities Fair Value Gross Unrealized Loss Depreciation from Amortized Cost Basis (%) (Dollars in thousands) Available-for-sale: Government-sponsored mortgage-backed securities — $ — $ — — % 70 $ 107,399 $ 31,959 22.9 % U.S. government guaranteed mortgage-backed securities — — — — 9 5,173 1,609 23.7 Government-sponsored enterprise obligations — — — — 3 11,163 3,758 25.2 Corporate bonds — — — — 3 6,841 1,160 14.5 State and municipal bonds 1 133 2 1.5 — — — — Total available-for-sale 1 133 2 85 130,576 38,486 Held-to-maturity: U.S. Treasury securities — — — — % 2 9,236 757 7.6 % Government-sponsored mortgage-backed securities 5 11,567 432 3.6 36 156,058 46,970 23.1 Total held-to-maturity 5 11,567 432 38 165,294 47,727 Total 6 $ 11,700 $ 434 123 $ 295,870 $ 86,213 December 31, 2022 Less Than Twelve Months Over Twelve Months Number of Securities Fair Value Gross Unrealized Loss Depreciation from Amortized Cost Basis (%) Number of Securities Fair Value Gross Unrealized Loss Depreciation from Amortized Cost Basis (%) (Dollars in thousands) Available-for-sale: Government-sponsored mortgage-backed securities 10 $ 9,133 $ 776 7.8 % 60 $ 112,586 $ 26,050 18.8 % U.S. government guaranteed mortgage-backed securities 1 113 20 15.0 8 5,835 1,449 19.9 Government-sponsored enterprise obligations — — — — 3 11,568 3,345 22.4 Corporate bonds 3 7,493 519 6.5 — — — — Total available-for-sale 14 16,739 1,315 71 129,989 30,844 Held-to-maturity: U.S. Treasury securities — — — — % 2 9,162 825 8.3 % Government-sponsored mortgage-backed securities 6 18,911 2,116 10.1 31 157,947 36,344 18.7 Total held-to-maturity 6 18,911 2,116 33 167,109 37,169 Total 20 $ 35,650 $ 3,431 104 $ 297,098 $ 68,013 13 5. LOANS AND ALLOWANCE FOR CREDIT LOSSES Major classifications of loans as of the dates indicated were as follows: September 30, December 31, 2023 2022 (In thousands) Commercial real estate $ 1,080,361 $ 1,069,323 Residential real estate: Residential one-to-four family 606,221 589,503 Home equity 107,561 105,557 Total residential real estate 713,782 695,060 Commercial and industrial: Paycheck Protection Program (“PPP”) loans 1,415 2,274 Commercial and industrial 211,162 217,574 Total commercial and industrial 212,577 219,848 Consumer 5,768 5,045 Total gross loans 2,012,488 1,989,276 Unamortized PPP loan fees ( 70 ) ( 109 ) Unearned premiums and deferred loan fees and costs, net 2,402 2,233 Total loans, net 2,014,820 1,991,400 Allowance for credit losses (1) ( 19,978 ) ( 19,931 ) Net loans $ 1,994,842 $ 1,971,469 (1) The Company adopted ASU 2016-13 on January 1, 2023 with a modified retrospective approach. Accordingly, beginning at January 1, 2023, the allowance for credit losses was determined in accordance with ASC 326, “ Financial Instruments-Credit Losses .” Loans Serviced for Others. The Company has transferred a portion of its originated commercial loans to participating lenders. The amounts transferred have been accounted for as sales and are therefore not included in our accompanying consolidated balance sheets. We continue to service the loans on behalf of the participating lenders. We share with participating lenders, on a pro-rata basis, any gains or losses that may result from a borrower’s lack of compliance with contractual terms of the loan. At September 30, 2023 and December 31, 2022, the Company was servicing commercial loans participated out to various other institutions totaling $ 65.6 million and $ 70.5 million, respectively. Residential real estate mortgages are originated by the Company both for its portfolio and for sale into the secondary market. The Company may sell its loans to institutional investors such as the FHLMC. Under loan sale and servicing agreements with the investor, the Company generally continues to service the residential real estate mortgages. The Company pays the investor an agreed upon rate on the loan, which is less than the interest rate received from the borrower. The Company retains the difference as a fee for servicing the residential real estate mortgages. The Company capitalizes mortgage servicing rights at their fair value upon sale of the related loans, amortizes the asset over the estimated life of the serviced loan, and periodically assesses the asset for impairment. The significant assumptions used by a third party to estimate the fair value of capitalized servicing rights at September 30, 2023, include weighted average prepayment speed for the portfolio using the Public Securities Association Standard Prepayment Model ( 100 PSA), weighted average internal rate of return ( 10.01 %), weighted average servicing fee ( 0.25 %), and average cost to service loans ($ 83.75 per loan). The estimated fair value of capitalized servicing rights may vary significantly in subsequent periods primarily due to changing market interest rates, and their effect on prepayment speeds and discount rates. For the nine months ended September 30, 2022, the Company sold $ 277,000 in residential real estate mortgages with servicing retained and recorded gains on the sale of mortgages of $ 2,000 within non-interest income. There were no sales of residential real estate mortgages to the secondary market during the nine months ended September 30, 2023. 14 At September 30, 2023 and December 31, 2022, the Company was servicing residential mortgage loans owned by investors totaling $ 74.4 million and $ 79.3 million, respectively. Servicing fee income of $ 144,000 and $ 158,000 was recorded for the nine months ended September 30, 2023 and 2022, respectively, and is included in service charges and fees on the consolidated statements of net income. A summary of the activity in the balances of mortgage servicing rights follows: Three Months Ended September 30, 2023 Nine Months Ended September 30, 2023 (In thousands) Balance at the beginning of period: $ 480 $ 550 Amortization ( 35 ) ( 105 ) Balance at the end of period $ 445 $ 445 Fair value at the end of period $ 745 $ 745 Loans are recorded at the principal amount outstanding, adjusted for charge-offs, unearned premiums and deferred loan fees and costs. Interest on loans is calculated using the effective yield method on daily balances of the principal amount outstanding and is credited to income on the accrual basis to the extent it is deemed collectable. Our general policy is to discontinue the accrual of interest when principal or interest payments are delinquent 90 days or more based on the contractual terms of the loan, or earlier if there are concerns regarding the collectability of the loan. Any unpaid amounts previously accrued on these loans are reversed from income. Subsequent cash receipts are applied to the outstanding principal balance or to interest income if, in the judgment of management, collection of the principal balance is not in question. Loans are returned to accrual status when they become current as to both principal and interest and perform in accordance with contractual terms for a period of at least six months, reducing the concern as to the collectability of principal and interest. Loan fees and certain direct loan origination costs are deferred, and the net fee or cost is recognized as an adjustment to interest income over the estimated average lives of the related loans. Effect of New Financial Accounting Standards. On January 1, 2023, the Company adopted ASU 2016-13 Financial Instruments - Credit Losses ( Topic326 ): Measurement of Credit Losses on Financial Instruments , which requires the recognition of the allowance for credit losses be estimated using the CECL methodology. The measurement of expected credit losses under the CECL methodology is applicable to financial assets measured at amortized cost, including loan receivables and held-to-maturity debt securities. It also applies to off-balance sheet credit exposures not accounted for as insurance (loan commitments, standby letters of credit, financial guarantees, and other similar instruments) and net investments in leases recognized by a lessor in accordance with Topic 842 on leases. In addition, ASC 326 made changes to the accounting for available-for-sale debt securities. One such change is to require credit losses to be presented as an allowance rather than as a write-down on available-for-sale debt securities that are determined to have impairment related to credit losses. The Company adopted ASC 326 using the modified retrospective method for all financial assets measured at amortized cost and off-balance sheet credit exposures. Results for reporting periods beginning January 1, 2023 are presented under ASC 326 while prior period amounts continue to be reported in accordance with previously applicable GAAP. The Company recorded a net increase to retained earnings of $ 9,000 as of January 1, 2023 for the cumulative effect of adopting ASC 326 , which includes a net deferred tax liability of $ 4,000 . The transition adjustment includes a $ 1.2 million increase to the allowance for credit losses and the recording of a $ 918,000 allowance for credit losses on off-balance sheet credit exposures. 15 The following table illustrates the impact of ASC 326: Pre-ASC 326 Adoption December 31, 2022 As Reported Under ASC 326 January 1, 2023 Impact of ASC 326 Adoption (In thousands) Assets Loans (1) $ 1,989,276 $ 1,991,389 $ 2,113 Allowance for credit losses on loans (2) ( 19,931 ) ( 21,113 ) ( 1,182 ) Deferred tax asset 15,027 15,023 ( 4 ) Liabilities Allowance for credit losses on off-balance sheet exposures $ — $ ( 918 ) $ ( 918 ) Shareholders’ Equity Retained earnings, net of tax $ ( 127,982 ) $ ( 127,991 ) $ ( 9 ) (1) Purchase credit deteriorated (“PCD loans”) gross up of cost basis of loans totaled $ 422,000 for commercial real estate loans and $ 1,691,000 for commercial and industrial loans. (2) Increase to allowance for credit losses on loans of $ 2,113,000 for PCD loans gross up and a decrease of $ 931,000 for pooled loans through retained earnings. Allowance for Credit Losses. The allowance for credit losses is an estimate of expected losses inherent within the Company's existing loans held for investment portfolio. The allowance for credit losses for loans held for investment, as reported in our consolidated balance sheet, is adjusted by a credit loss expense, which is reported in earnings, and reduced by the charge-off of loan amounts, net of recoveries. Accrued interest receivable on loans held for investment was $ 7.3 million at September 30, 2023 and is excluded from the estimate of credit losses. The credit loss estimation process involves procedures to appropriately consider the unique characteristics of loan portfolio segments, which consist of commercial real estate loans, residential real estate loans, commercial and industrial loans, and consumer loans. These segments are further disaggregated into loan classes, the level at which credit risk is monitored. For each of these pools, the Company generates cash flow projections at the instrument level wherein payment expectations are adjusted for estimated prepayment speed, curtailments, time to recovery, probability of default, and loss given default. The modeling of expected prepayment speeds, curtailment rates, and time to recovery are based on historical internal data. The quantitative component of the ACL on loans is model-based and utilizes a forward-looking macroeconomic forecast. The Company uses a discounted cash flow method, incorporating probability of default and loss given default forecasted based on statistically derived economic variable loss drivers, to estimate expected credit losses. This process includes estimates which involve modeling loss projections attributable to existing loan balances, and considering historical experience, current conditions, and future expectations for pools of loans over a reasonable and supportable forecast period. The historical information either experienced by the Company or by a selection of peer banks, when appropriate, is derived from a combination of recessionary and non-recessionary performance periods for which data is available. Commercial real estate loans . Loans in this segment include commercial real estate, multi-family dwellings, owner-occupied commercial real estate and income producing investment properties, as well as commercial construction loans for commercial development projects throughout New England. The underlying cash flows generated by the properties or operations can be adversely impacted by a downturn in the economy due to increased vacancy rates or diminished cash flows, which in turn, would have an effect on the credit quality in this segment. Management obtains financial information annually and continually monitors the cash flows of these loans. Residential real estate loans . This portfolio segment consists of first mortgages, home equity loans, and home equity lines secured by one-to-four family residential properties. First mortgages may be underwritten to a maximum loan-to-value of 97 % for owner-occupied homes, 90 % for second homes and 85 % for investment properties. Mortgages with loan-to-values greater than 80 % require private mortgage insurance. We do not grant subprime loans. Home equity loans and lines are secured by first or second mortgages on one-to-four family owner-occupied properties. Equity loans and lines are underwritten to a maximum combined loan-to-value of 85 % of the appraised value of the property. Underwriting approval is dependent on review of the borrower’s ability to repay and credit history in accordance with Westfield Bank’s policy. The overall health of the economy, including unemployment rates and housing pricing, will have an effect on the credit quality in this segment. 16 Commercial and industrial loans . Loans in this segment include commercial business loans and are generally secured by assignments of corporate assets and personal guarantees of the business owners. Repayment is expected from the cash flows of the business. A weakened economy, and resultant decreased consumer spending, will have an effect on the credit quality in this segment. Consumer loans . Loans in this segment are both secured and unsecured and repayment is dependent on the credit quality of the individual borrower. Discounted cash flow method (“DCF”) In estimating the component of the allowance for credit losses for loans that share similar risk characteristics with other loans, such loans are segregated into loan classes. Loans are designated into loan classes based on loans pooled by product types and similar risk characteristics or areas of risk concentration. In determining the allowance for credit losses, we derive an estimated credit loss assumption from a model that categorizes loan pools based on loan type and purpose. This model calculates an expected loss percentage for each loan class by considering the probability of default, using life-of-loan analysis periods for all loan segments, and the historical severity of loss, based on the aggregate net lifetime losses incurred per loan class. The default and severity factors used to calculate the allowance for credit losses for loans that share similar risk characteristics with other loans are adjusted for differences between the historical period used to calculate historical default and loss severity rates and expected conditions over the remaining lives of the loans in the portfolio related to: (1) lending policies and procedures; (2) international, national, regional and local economic business conditions and developments that affect the collectability of the portfolio; (3) the nature and volume of the loan portfolio including the terms of the loans; (4) the experience, ability, and depth of the lending management and other relevant staff; (5) the volume and severity of past due and adversely classified loans and the volume of nonaccrual loans; (6) the quality of our loan review system and (7) the value of underlying collateral for collateralized loans. Additional factors include the existence and effect of any concentrations of credit, and changes in the level of such concentrations and the effect of external factors such as competition and legal and regulatory requirements on the level of estimated credit losses in the existing portfolio. Such factors are used to adjust the historical probabilities of default and severity of loss so that they reflect management expectation of future conditions based on a reasonable and supportable forecast. The Company uses regression analysis of historical internal and peer data to determine which variables are best suited to be economic variables utilized when modeling lifetime probability of default and loss given default. This analysis also determines how expected probability of default and loss given default will react to forecasted levels of the economic variables. For all DCF models, management has determined that four quarters represents a reasonable and supportable forecast period and reverts back to a historical loss rate over four quarters on a straight-line basis. Other internal and external indicators of economic forecasts are also considered by management when developing the forecast metrics. Individually evaluated financial assets For a loan that does not share risk characteristics with other loans, expected credit loss is measured based on net realizable value, that is, the difference between the discounted value of the expected future cash flows, based on the original effective interest rate, and the amortized cost basis of the loan. For these loans, we recognize expected credit loss equal to the amount by which the net realizable value of the loan is less than the amortized cost basis of the loan (which is net of previous charge-offs and deferred loan fees and costs), except when the loan is collateral dependent, that is, when the borrower is experiencing financial difficulty and repayment is expected to be provided substantially through the operation or sale of the collateral. In these cases, expected credit loss is measured as the difference between the amortized cost basis of the loan and the fair value of the collateral. The fair value of the collateral is adjusted for the estimated cost to sell if repayment or satisfaction of a loan is dependent on the sale (rather than only on the operation) of the collateral. 17 Purchased Credit Deteriorated Loans The Company has loans acquired with evidence of credit deterioration from Chicopee Bancorp, Inc. Prior to the adoption of CECL, these loans were accounted for under accounting guidance for purchased credit-impaired (“PCI”) loans. The Company did not elect the practical expedient to maintain pool accounting for these loans and will measure credit loss at the loan level. Upon adoption of ASC 326, PCI loans are accounted for as purchase credit deteriorated (“PCD loans”). PCD loans are recorded at the amount paid. An allowance for credit losses is determined using the same methodology as other loans held for investment. The initial allowance for credit losses determined on a collective basis is allocated to individual loans. The sum of the loan’s purchase price and allowance for credit losses becomes its initial amortized cost basis. The difference between the initial amortized cost basis and the par value of the loan is a noncredit discount or premium, which is amortized into interest income over the life of the loan. Subsequent changes to the allowance for credit losses are recorded through credit loss expense. Allowance for credit losses on off-balance sheet credit exposures, including unfunded loan commitments The Company maintains a separate allowance for credit losses from off-balance-sheet credit exposures, including unfunded loan commitments, which is included in other liabilities on the balance sheet. Management estimates the amount of expected losses by calculating a commitment usage factor over the contractual period for exposures that are not unconditionally cancellable by the Company and applying the loss factors used in the ACL methodology to the results of the usage calculation to estimate the liability for credit losses related to unfunded commitments for each loan type. No credit loss estimate is reported for off-balance-sheet credit exposures that are unconditionally cancellable by the Company, such as undrawn amounts under such arrangements that may be drawn prior to the cancellation of the arrangement. The allowance for credit losses on off-balance sheet credit exposures is adjusted as credit loss expense. Categories of off-balance sheet credit exposures correspond to the loan portfolio segments described above. Management evaluates the need for a reserve on unfunded loan commitments in a manner consistent with loans held for investment. An analysis of changes in the allowance for credit losses by segment for the three and nine months ended September 30, 2023 and the allowance for credit losses for the three and nine months ended September 30, 2022 is as follows: Commercial Real Estate Residential Real Estate Commercial and Industrial Consumer Unallocated Total (In thousands) Balance at June, 2023 (2) $ 15,752 $ 2,356 $ 1,487 $ 52 $ — $ 19,647 Provision (reversal) for credit losses ( 188 ) 31 551 15 — 409 Charge-offs — — ( 147 ) ( 46 ) — ( 193 ) Recoveries 9 2 77 27 — 115 Balance at September 30, 2023 (2) $ 15,573 $ 2,389 $ 1,968 $ 48 $ — $ 19,978 Balance at December 31, 2022 $ 12,199 $ 4,312 $ 3,160 $ 245 $ 15 $ 19,931 Cumulative effect of change in accounting principle (1) 3,989 ( 2,518 ) ( 75 ) ( 199 ) ( 15 ) 1,182 Adjusted Beginning Balance $ 16,188 $ 1,794 $ 3,085 46 — $ 21,113 Provision (reversal) for credit losses ( 211 ) 570 348 61 — 768 Charge-offs ( 414 ) — ( 1,561 ) ( 116 ) — ( 2,091 ) Recoveries 10 25 96 57 — 188 Balance at September 30, 2023 (2) $ 15,573 $ 2,389 $ 1,968 $ 48 $ — $ 19,978 18 Commercial Real Estate Residential Real Estate Commercial and Industrial Consumer Unallocated Total (In thousands) Allowance for credit losses for off-balance sheet exposures Balance at June 30, 2023 $ 395 $ 163 $ 33 $ — $ — $ 591 (Reversal of) provision for credit losses ( 79 ) 4 20 — — ( 55 ) Balance at September 30, 2023 $ 316 $ 167 $ 53 $ — $ — $ 536 Balance at December 31, 2022 $ — $ — $ — $ — $ — $ — Cumulative effect of change in accounting principle 611 267 40 — — 918 Reversal of credit losses ( 295 ) ( 100 ) 13 — — ( 382 ) Balance at September 30, 2023 $ 316 $ 167 $ 53 $ — $ — $ 536 (1) Represents the net adjustment needed to reflect the cumulative day one impact pursuant to the Company’s adoption of ASU 2016-13 (i.e., cumulative effect adjustment related to the adoption of ASU 2016-13 as of January 1, 2023). The adjustment represents a $ 931,000 decrease to the allowance for loans attributable to the change in accounting methodology for estimating the allowance for credit losses resulting from the Company’s adoption of the standard. The adjustment also includes the adjustment needed to reflect the day one reclassification of the Company’s PCI loan balances to PCD loan balances and the associated gross-up of $ 2,113,000 , pursuant to the Company’s adoption of ASU 2016-13. (2) The balance of $ 7.3 million and $ 6.8 million in accrued interest receivable is excluded from amortized cost and the calculation of the allowance for credit losses at September 30, 2023 and June 30, 2023, respectively. The $ 354,000 provision for credit losses during the three months ended September 30, 2023 was comprised of a $ 409,000 provision for loan losses, which was partially offset by a $ 55,000 reversal of credit losses for unfunded commitments. The provision expense during the three months ended September 30, 2023 was primarily due to changes in the economic environment and related adjustments to the quantitative components of the CECL methodology. The $ 55,000 reversal of credit losses for unfunded commitments for the three months ended September 30, 2023 was primarily related to the impact of lower unfunded loan commitments, with off-balance sheet unfunded commitment exposures decreasing $ 6.7 million, or 3.7 % , for the three months ended September 30, 2023. The $ 386,000 provision for credit losses during the nine months ended September 30, 2023 was comprised of a $ 768,000 provision for loan losses, which was partially offset by a $ 382,000 reversal of credit losses for unfunded commitments. The provision expense during the nine months ended September 30, 2023 was primarily due to changes in the economic environment and related adjustments to the quantitative components of the CECL methodology. The $ 382,000 reversal of credit losses for unfunded commitments for the nine months ended September 30, 2023 was primarily related to the impact of lower unfunded loan commitments, with off-balance sheet unfunded commitment exposures decreasing $ 36.2 million for the nine months ended September 30, 2023. The following tables presents information pertaining to the allowance for credit losses by segment Pre-ASC 326 CECL adoption for the date indicated: Commercial Real Estate Residential Real Estate Commercial and Industrial Consumer Unallocated Total (In thousands) Balance at June 30, 2022 $ 12,483 $ 4,164 $ 2,686 $ 210 $ 17 $ 19,560 Provision (credit) 68 86 481 53 ( 13 ) 675 Charge-offs — — — ( 59 ) — ( 59 ) Recoveries — — 14 18 — 32 Balance at September 30, 2022 $ 12,551 $ 4,250 $ 3,181 $ 222 $ 4 $ 20,208 Balance at December 31, 2021 $ 12,970 $ 3,964 $ 2,643 $ 197 $ 13 $ 19,787 Provision (credit) ( 382 ) 282 538 121 ( 9 ) 550 Charge-offs ( 37 ) ( 27 ) ( 22 ) ( 145 ) — ( 231 ) Recoveries — 31 22 49 — 102 Balance at September 30, 2022 $ 12,551 $ 4,250 $ 3,181 $ 222 $ 4 $ 20,208 19 Commercial Real Estate Residential Real Estate Commercial and Industrial Consumer Unallocated Total (In thousands) December 31, 2022 Amount of allowance for impaired loans $ — $ — $ — $ — $ — $ — Amount of allowance for non-impaired loans 12,199 4,312 3,160 245 15 19,931 Total allowance for credit losses $ 12,199 $ 4,312 $ 3,160 $ 245 $ 15 $ 19,931 Impaired loans $ 9,178 $ 3,623 $ 407 $ — $ — $ 13,208 Non-impaired loans 1,056,886 689,776 219,163 5,045 — 1,970,870 Impaired loans acquired with deteriorated credit quality 3,259 1,661 278 — — 5,198 Total loans $ 1,069,323 $ 695,060 $ 219,848 $ 5,045 $ — $ 1,989,276 Past Due and Nonaccrual Loans. The following tables present an age analysis of past due loans as of the dates indicated: 30 – 59 Days Past Due 60 – 89 Days Past Due 90 Days or More Past Due Total Past Due Loans Total Current Loans Total Loans Nonaccrual Loans (In thousands) September 30, 2023 Commercial real estate $ 940 $ 92 $ 595 $ 1,627 $ 1,078,734 $ 1,080,361 $ 1,662 Residential real estate: Residential one-to-four family 2,539 266 683 3,488 602,733 606,221 4,030 Home equity 83 100 13 196 107,365 107,561 130 Total: 2,622 366 696 3,684 710,098 713,782 4,160 Commercial and industrial 75 — 236 311 212,266 212,577 459 Consumer 2 — — 2 5,766 5,768 9 Total loans $ 3,639 $ 458 $ 1,527 $ 5,624 $ 2,006,864 $ 2,012,488 $ 6,290 December 31, 2022 Commercial real estate $ — $ 211 $ 1,404 $ 1,615 $ 1,067,708 $ 1,069,323 $ 1,933 Residential real estate: Residential one-to-four family 1,768 100 414 2,282 587,221 589,503 3,290 Home equity 209 97 51 357 105,200 105,557 181 Total: 1,977 197 465 2,639 692,421 695,060 3,471 Commercial and industrial 170 10 22 202 219,646 219,848 290 Consumer 13 — — 13 5,032 5,045 — Total loans $ 2,160 $ 418 $ 1,891 $ 4,469 $ 1,984,807 $ 1,989,276 $ 5,694 At September 30, 2023 and December 31, 2022, total past due loans totaled $ 5.6 million, or 0.28 % of total loans, and $ 4.5 million, or 0.22 % of total loans, respectively. 20 Nonaccrual Loans. Accrual of interest on loans is generally discontinued when contractual payment of principal or interest becomes past due 90 days or, if in management's judgment, reasonable doubt exists as to the full timely collection of interest. Exceptions may be made if the loan has matured and is in the process of renewal or is well-secured and in the process of collection. When a loan is placed on nonaccrual status, interest accruals cease and uncollected accrued interest is reversed and charged against current interest income. Interest payments on nonaccrual loans are generally applied to principal. If collection of the principal is reasonably assured, interest payments are recognized as income on the cash basis. Loans are generally returned to accrual status when principal and interest payments are current, full collectability of principal and interest is reasonably assured and a consistent record of at least six consecutive months of performance has been achieved. The following table presents information regarding nonaccrual loans as of the date indicated: As of September 30, 2023 (1) For the Nine Months Ended September 30, 2023 Nonaccrual Loans with Allowance for Credit Loss Nonaccrual Loans Without Allowance for Credit Loss Total Nonaccrual Loans Amortized Cost of Loans Greater than 90 Days Past Due and Still Accruing Accrued Interest Receivable Reversed from Income (In thousands) Commercial real estate (1) $ — $ 1,662 $ 1,662 $ — $ 85 Residential real estate: (1) Residential (1) — 4,030 4,030 — 131 Home equity (1) — 130 130 — 9 Commercial and industrial (1) — 459 459 — 131 Consumer (1) — 9 9 — — Total loans (1) $ — $ 6,290 $ 6,290 $ — $ 356 (1) The Company adopted ASU 2016-13 as of January 1, 2023. At September 30, 2023 and December 31, 2022, nonaccrual loans totaled $ 6.3 million, or 0.31 % of total loans, and $ 5.7 million, or 0.29 %, of total loans, respectively. The Company did not recognize any interest income on nonaccrual loans for the nine months ended September 30, 2023 and for the year ended December 31, 2022. At September 30, 2023 and December 31, 2022, there were no commitments to lend additional funds to any borrower on nonaccrual status. Individually Evaluated Loans. In connection with the adoption of ASU-2106-13, the Company no longer provides information on impaired loans. A loan is considered individually evaluated when, based on current information and events, the borrower is experiencing financial difficulty and repayment, both principal and interest, is expected to be provided substantially through the operation or sale of the collateral. At September 30, 2023, the Company had $ 14.5 million in individually evaluated commercial loans, collateralized by business assets, and $ 17.3 million in individually evaluated real estate loans, collateralized by real estate property. 21 The following table summarizes the Company’s individually evaluated loans by class as of September 30, 2023: Recorded Investment Related Allowance (In thousands) With no related allowance recorded: Commercial real estate $ 11,256 $ — Residential real estate: Residential one-to-four family 5,936 — Home equity 143 — Commercial and industrial 13,989 — Consumer 9 — Loans with no related allowance recorded $ 31,333 $ — With an allowance recorded: Commercial real estate $ — $ — Residential real estate: Residential one-to-four family — — Home equity — — Commercial and industrial 517 179 Consumer — — Loans with an allowance recorded $ 517 $ 179 Total individually evaluated loans $ 31,850 $ 179 Pre-ASC 326 CECL adoption impaired loan information as of December 31, 2022 is as follows: Nine Months Ended At December 31, 2022 September 30, 2022 Recorded Investment Unpaid Principal Balance Related Allowance Average Recorded Investment Interest Income Recognized (In thousands) Impaired Loans (1) Commercial real estate $ 12,437 $ 13,795 $ — $ 13,648 $ 217 Residential real estate: Residential one-to-four family 5,088 5,823 — 4,716 45 Home equity 196 214 — 162 1 Commercial and industrial 685 3,095 — 936 56 Consumer — — — 3 — Total impaired loans $ 18,406 $ 22,927 $ — $ 19,465 $ 319 (1) Includes loans acquired with deteriorated credit quality and performing troubled debt restructurings. Modified Loans. Loans are designated as modified when, as part of an agreement to modify the original contractual terms of the loan as a result of financial difficulties of the borrower, the Company grants the borrower a concession on the terms that would not otherwise be considered. Typically, such concessions may consist of a reduction in interest rate to a below market rate, taking into account the credit quality of the note, extension of additional credit based on receipt of adequate collateral, or a deferment or reduction of payments (principal or interest) which materially alters the Company's position or significantly extends the note's maturity date, such that the present value of cash flows to be received is materially less than those contractually established at the loan's origination. There were no loan modifications during the nine months ended September 30, 2023 and for the year ended December 31, 2022. During the nine months ended September 30, 2023 and 2022, no modified loans defaulted (defined as 30 days or more past due) within 12 months of restructuring. There were no charge-offs on modified loans during the nine months ended September 30, 2023 or 2022. 22 Credit Quality Information. The Company utilizes an eight-grade internal loan rating system for commercial real estate and commercial and industrial loans. Performing residential real estate, home equity and consumer loans are grouped with “Pass” rated loans. Nonperforming residential real estate, home equity and consumer loans are risk rated as “substandard” and individually evaluated. Loans rated 1 – 4 : Loans rated 1-4 represent groups of loans that are not subject to adverse criticism as defined in regulatory guidance. Loans in these groups exhibit characteristics that represent acceptable risk. Loans rated 5 : Loans rated 5 are considered “ Special Mention ” and may exhibit potential credit weaknesses or downward trends and are being monitored by management. Loans in this category are currently protected based on collateral and repayment capacity and do not constitute undesirable credit risk, but have potential weakness that may result in deterioration of the repayment process at some future date. This classification is used if a negative trend is evident in the obligor’s financial situation. Special mention loans do not sufficiently expose the Company to warrant adverse classification. Loans rated 6 : Loans rated 6 are considered “ Substandard .” A loan is classified as substandard if the borrower exhibits a well-defined weakness and may be inadequately protected by the current net worth and cash flow capacity to pay the current debt. Loans rated 7 : Loans rated 7 are considered “ Doubtful .” Loans classified as doubtful have all the weaknesses inherent in those classified substandard with the added characteristic that the weaknesses make collection or liquidation of the loan highly questionable and improbable. The possibility of some loss is extremely high, but because of specific pending factors that may work to the advantage and strengthening of the asset, its classification as an estimated loss is deferred until its more exact status may be determined. Loans rated 8 : Loans rated 8 are considered uncollectible. The loss classification does not mean that the asset has absolutely no recovery or salvage value, but rather that it is not practical or desirable to defer writing off the asset because recovery and collection time may be affected in the future. On an annual basis, or more often if needed, we formally review the ratings on all commercial real estate and commercial and industrial loans. In addition, management utilizes delinquency reports, the criticized loan report and other loan reports to monitor credit quality. In addition, at least on an annual basis, the Company contracts with an external loan review company to review the internal credit ratings assigned to loans in the commercial loan portfolio on a pre-determined schedule, based on the type, size, rating, and overall risk of the loan. During the course of its review, the third party examines a sample of loans, including new loans, existing relationships over certain dollar amounts and classified assets. The following table details the amortized cost balances of the Company’s loan portfolio presented by risk rating and origination year as of the periods presented. In addition, payment activity has been included as an additional credit quality indicator: 23 Term Loan Origination by Year Revolving Loans September 30, 2023 2022 2021 2020 2019 Prior Revolving Loans Revolving Loans Converted to Term Loans Total (Dollars in thousands) Commercial Real Estate: Pass (Rated 1- 4) $ 34,695 $ 176,724 $ 230,571 $ 115,495 $ 90,600 $ 330,324 $ 75,495 $ 6,005 $ 1,059,909 Special Mention (Rated 5) — — — 184 2,483 5,994 164 — 8,825 Substandard (Rated 6) — — — 8,142 — 3,485 — — 11,627 Total commercial real estate loans $ 34,695 $ 176,724 $ 230,571 $ 123,821 $ 93,083 $ 339,803 $ 75,659 $ 6,005 $ 1,080,361 Current period gross charge-offs $ — $ — $ — $ — $ — $ 414 $ — $ — $ 414 Payment Performance: Performing $ 34,695 $ 176,724 $ 230,571 $ 123,821 $ 93,083 $ 338,141 $ 75,659 $ 6,005 $ 1,078,699 Nonperforming — — — — — 1,662 — — 1,662 Residential One-to-Four Family: Pass $ 42,352 $ 87,316 $ 96,136 $ 128,473 $ 55,057 $ 181,613 $ 10,301 $ — $ 601,248 Substandard — 447 — 336 — 4,190 — — 4,973 Total residential one-to-four family $ 42,352 $ 87,763 $ 96,136 $ 128,809 $ 55,057 $ 185,803 $ 10,301 $ — $ 606,221 Current period gross charge-offs $ — $ — $ — $ — $ — $ — $ — $ — $ — Payment Performance: Performing $ 42,352 $ 87,316 $ 96,136 $ 128,473 $ 55,057 $ 182,556 $ 10,301 $ — $ 602,191 Nonperforming — 447 — 336 — 3,247 — — 4,030 Home Equity: Pass $ 7,507 $ 11,362 $ 7,085 $ 7,312 $ 5,614 $ 7,722 $ 58,342 $ 2,487 $ 107,431 Substandard — — — — — — 92 38 130 Total home equity loans $ 7,507 $ 11,362 $ 7,085 $ 7,312 $ 5,614 $ 7,722 $ 58,434 $ 2,525 $ 107,561 Current period gross charge-offs $ — $ — $ — $ — $ — $ — $ — $ — $ — Payment Performance: Performing $ 7,507 $ 11,362 $ 7,085 $ 7,312 $ 5,614 $ 7,722 $ 58,342 $ 2,487 $ 107,431 Nonperforming — — — — — — 92 38 130 24 Term Loans Originated by Year Revolving Loans September 30, 2023 2022 2021 2020 2019 Prior Revolving Loans Revolving Loans Converted to Term Loans Total (Dollars in thousands) Commercial and Industrial: Pass (Rated 1- 4) $ 20,989 $ 37,264 $ 25,984 $ 21,718 $ 20,586 $ 9,985 $ 55,938 $ 71 $ 192,535 Special Mention (Rated 5) — 111 157 — 19 605 2,268 — 3,160 Substandard (Rated 6) — — 1,506 8,581 4 19 6,772 — 16,882 Total commercial and industrial loans $ 20,989 $ 37,375 $ 27,647 $ 30,299 $ 20,609 $ 10,609 $ 64,978 $ 71 $ 212,577 Current period gross charge-offs $ — $ 147 $ — $ — $ — $ 221 $ — $ 1,193 $ 1,561 Payment Performance: Performing $ 20,989 $ 37,375 $ 27,647 $ 30,299 $ 20,609 $ 10,601 $ 64,527 $ 71 $ 212,118 Nonperforming — — — — — 8 451 — 459 Consumer: Pass $ 2,097 $ 1,633 $ 596 $ 322 $ 101 $ 209 $ 784 $ — $ 5,742 Substandard — — — — — 26 — — 26 Total consumer loans $ 2,097 $ 1,633 $ 596 $ 322 $ 101 $ 235 $ 784 $ — $ 5,768 Current period gross charge-offs $ — $ — $ — $ — $ — $ — $ 3 $ 113 $ 116 Payment Performance: Performing $ 2,097 $ 1,633 $ 596 $ 322 $ 101 $ 227 $ 783 $ — $ 5,759 Nonperforming — — — — — 8 1 — 9 25 The following table presents our loans by risk rating as of December 31, 2022 Pre-ASC 326 CECL adoption: Commercial Real Estate Residential 1-4 Family Home Equity Commercial and Industrial Consumer Total (In thousands) December 31, 2022 Pass (Rated 1 - 4) $ 1,036,337 $ 585,292 $ 105,248 $ 193,415 $ 5,027 $ 1,925,319 Special Mention (Rated 5) 16,035 — — 5,623 — 21,658 Substandard (Rated 6) 16,951 4,211 309 20,810 18 42,299 Total $ 1,069,323 $ 589,503 $ 105,557 $ 219,848 $ 5,045 $ 1,989,276 6. GOODWILL AND OTHER INTANGIBLES Goodwill At September 30, 2023 and December 31, 2022, the Company’s goodwill balance of $ 12.5 million was related to the acquisition of Chicopee Bancorp, Inc. in October 2016. There was no goodwill impairment recorded during the three months ended September 30, 2023 or the year ended December 31, 2022. Annually, or more frequently if events or changes in circumstances warrant such evaluation, the Company evaluates its goodwill for impairment. Core Deposit Intangible In connection with the acquisition of Chicopee Bancorp, Inc., the Bank recorded a core deposit intangible of $ 4.5 million which is amortized over twelve years using the straight-line method. Amortization expense was $ 282,000 for the nine months ended September 30, 2023 and 2022, respectively. At September 30, 2023, future amortization of the core deposit intangible totaled $ 375,000 for each of the next five years and $ 31,000 thereafter. 7. SHARE-BASED COMPENSATION Restricted Stock Awards. In May 2014, the Company’s shareholders approved the 2014 Omnibus Incentive Plan, a stock-based compensation plan (the “2014 Incentive Plan”). Under the 2014 Incentive Plan, up to 516,000 shares of the Company’s common stock were reserved for grants of stock awards, including stock options and restricted stock, which may be granted to any officer, key employee or non-employee director of WNEB. Any shares that are not issued because vesting requirements are not met were available for future issuance under the 2014 Incentive Plan. On an annual basis, the Compensation Committee (the “Committee”) approves long-term incentive awards out of the 2014 Incentive Plan, whereby shares will be granted to eligible participants of the Company that are nominated by the Chief Executive Officer and approved by the Committee, with vesting over a three-year term for employees and a one-year term for directors. Annual employee grants provide for a periodic award that is both performance and time-based and is designed to recognize the executive’s responsibilities, reward performance and leadership and as a retention tool. The objective of the award is to align compensation for the named executive officers and directors over a multi-year period directly with the interests of our shareholders by motivating and rewarding creation and preservation of long-term financial strength, shareholder value and relative shareholder return. In February 2020, 120,053 shares were granted under the 2020 Long-Term Incentive Plan (the “2020 Incentive Plan”). Of the 120,053 shares, 69,898 shares were time-based, with 19,760 vesting in one year and 50,138 vesting ratably over a three-year period. The remaining 50,155 shares granted are performance-based and are subject to the achievement of the 2020 Incentive Plan performance metrics, with 50 % of the performance-based shares vesting for each performance metric. The primary performance metrics for the 2020 Incentive Plan grants are return on equity and earnings per share. Performance shares will be earned based upon how the Company performs relative to threshold, target and stretch absolute goals (i.e. Company-specific, not relative to a peer index) on an annual performance period for return on equity metrics and for a three-year cumulative performance period for earnings per share, but will be distributed at the end of the three-year period as earned. 26 The threshold, target and stretch metrics under the 2020 Incentive Plan are as follows: Return on Equity Metrics Performance Period Ending Threshold Target Stretch December 31, 2020 5.00 % 5.48 % 6.00 % December 31, 2021 5.62 % 6.24 % 6.86 % December 31, 2022 6.29 % 6.99 % 7.69 % Earnings Per Share Metrics Performance Period Ending Threshold Target Stretch Three-year Cumulative Diluted Earnings Per Share $ 1.50 $ 1.65 $ 1.80 Eligible participants will be able to earn between 50 % (“threshold” performance), 100 % (“target” performance) and 150 % (“stretch” performance). As of December 31, 2022, the three-year performance period for the 2020 Incentive Plan grants ended. The 2020 Incentive Plan included a “catch-up” provision allowing for any unearned performance-based shares from the 2020 and 2021 performance periods to be earned at the end of the three-year period based on the final year performance. Of the original 50,155 performance-based shares granted in 2020 based on achieving target, 59,268 performance-based shares were eligible for vesting during the first quarter of 2023 based on achieving stretch. The fair market value of shares awarded is based on the market price at the grant date, recorded as unearned compensation and amortized over the applicable vesting period. Performance-based metrics are monitored on a quarterly basis in order to compare actual results to the performance metric, with any necessary adjustments being recognized through share-based compensation expense and unearned compensation. In May 2021, the Company’s shareholders approved the 2021 Omnibus Incentive Plan, a stock-based compensation plan (the “2021 Incentive Plan”). Under the 2021 Incentive Plan, up to 700,000 shares of the Company’s common stock were reserved for grants of stock awards, including stock options and restricted stock, which may be granted to any officer, key employee or non-employee director of the Company. Any shares that are not issued because vesting requirements are not met will be available for future issuance under the 2021 Incentive Plan. In May 2021, 122,362 shares were granted under the 2021 Long-Term Incentive Plan (the “2021 Incentive Plan”). Of the 122,362 shares, 61,181 shares were time-based, vesting ratably over a three-year period. The remaining 61,181 shares granted are performance-based and are subject to the achievement of the 2021 Incentive Plan performance metrics, with 50 % of the performance-based shares vesting for each performance metric. The primary performance metrics for the 2021 Incentive Plan grants are return on equity and earnings per share. Performance shares will be earned based upon how the Company performs relative to threshold, target and stretch absolute goals (i.e. Company-specific, not relative to a peer index) on an annual performance period for return on equity metrics and for a three-year cumulative performance period for earnings per share, but will be distributed at the end of the three-year period as earned. The threshold, target and stretch metrics under the 2021 Incentive Plan are as follows: Return on Equity Metrics Performance Period Ending Threshold Target Stretch December 31, 2021 5.63 % 6.25 % 7.50 % December 31, 2022 5.85 % 6.50 % 7.80 % December 31, 2023 6.08 % 6.75 % 8.10 % 27 Earnings Per Share Metrics Performance Period Ending Threshold Target Stretch Three-year Cumulative Diluted Earnings Per Share $ 1.58 $ 1.97 $ 2.36 In March 2022, 137,151 shares were granted under the 2022 Long-Term Incentive Plan (the “2022 Incentive Plan”). Of the 137,151 shares, 77,463 shares were time-based, with 17,775 vesting in one year and 59,688 vesting ratably over a three-year period. The remaining 59,688 shares granted are performance-based and are subject to the achievement of the 2022 Incentive Plan performance metrics, with 50 % of the performance-based shares vesting for each performance metric. The primary performance metrics for the 2022 Incentive Plan grants are return on equity and earnings per share. Performance shares will be earned based upon how the Company performs relative to threshold, target and stretch absolute goals (i.e. Company-specific, not relative to a peer index) on an annual performance period for return on equity metrics and for a three-year cumulative performance period for earnings per share, but will be distributed at the end of the three-year period as earned. The threshold, target and stretch metrics under the 2022 Incentive Plan are as follows: Return on Equity Metrics Performance Period Ending Threshold Target Stretch December 31, 2022 7.79 % 8.20 % 8.61 % December 31, 2023 7.93 % 8.35 % 8.77 % December 31, 2024 8.03 % 8.45 % 8.87 % Earnings Per Share Metrics Performance Period Ending Threshold Target Stretch Three-year Cumulative Diluted Earnings Per Share $ 2.35 $ 2.61 $ 2.85 In March 2023, 139,196 shares were granted under the 2023 Long-Term Incentive Plan (the “2023 Incentive Plan”). Of the 139,196 shares, 78,697 shares were time-based, with 18,198 vesting in one year and 60,499 vesting ratably over a three-year period. The remaining 60,499 shares granted are performance-based and are subject to the achievement of the 2023 Incentive Plan performance metrics, with 50 % of the performance-based shares vesting for each performance metric. The primary performance metrics for the 2023 Incentive Plan grants are return on equity and earnings per share. Performance shares will be earned based upon how the Company performs relative to threshold, target and stretch absolute goals (i.e. Company-specific, not relative to a peer index) on an annual performance period for return on equity metrics and for a three-year cumulative performance period for earnings per share, but will be distributed at the end of the three-year period as earned. The threshold, target and stretch metrics under the 2023 Incentive Plan are as follows: Return on Equity Metrics Performance Period Ending Threshold Target Stretch December 31, 2023 8.00 % 8.45 %    8.85 % December 31, 2024 8.75 % 9.25 %    9.75 % December 31, 2025 9.00 % 9.50 % 10.00 % Earnings Per Share Metrics Performance Period Ending Threshold Target Stretch Three-year Cumulative Diluted Earnings Per Share $ 2.39 $ 2.65 $ 2.89 At September 30, 2023, there were 304,033 remaining shares available to grant under the 2021 Incentive Plan. 28 A summary of the status of restricted stock awards at September 30, 2023 and September 30, 2022 is presented below: Shares Weighted Average Grant Date Fair Value ($) Balance at December 31, 2022 206,092 8.85 Shares granted 158,957 9.79 Shares vested ( 66,817 ) 9.07 Balance at September 30, 2023 298,232 9.30 Shares Weighted Average Grant Date Fair Value ($) Balance at December 31, 2021 213,381 8.91 Shares granted 144,440 9.14 Shares forfeited ( 24,440 ) 8.73 Shares vested ( 60,009 ) 9.77 Balance at September 30, 2022 273,372 8.86 We recorded total expense for restricted stock awards of $ 1.1 million and $ 804,000 for the nine months ended September 30, 2023 and 2022, respectively. 8. SHORT-TERM BORROWINGS AND LONG-TERM DEBT We utilize short-term borrowings and long-term debt as additional sources of funds to finance our lending and investing activities and to provide liquidity for daily operations. Total borrowing capacity includes borrowing arrangements at the FHLB, the Federal Reserve Bank (“FRB”), and borrowing arrangements with correspondent banks. Short-term borrowings can consist of FHLB advances with an original maturity of less than one year, overnight Ideal Way line of credit advances and other borrowings held as collateral for customer swap arrangements. Other borrowings totaled $ 8.9 million with a weighted average rate of 5.33 % at September 30, 2023, compared to $ 6.4 million with a weighted average rate of 4.33 % at December 31, 2022. Short-term borrowings issued by the FHLB were $ 35 .0 million with a weighted average rate of 4.38 % at December 31, 2022. There were no short-term borrowings issued by the FHLB outstanding at September 30, 2023. FHLB advances provide more pricing and option alternatives for particular asset/liability needs. The FHLB provides a central credit facility primarily for member institutions. As an FHLB member, the Company is required to own capital stock of the FHLB, calculated periodically based primarily on its level of borrowings from the FHLB. FHLB borrowings are secured by certain securities from the Company’s investment portfolio not otherwise pledged as well as certain residential real estate and commercial real estate loans. Advances are made under several different credit programs with different lending standards, interest rates and range of maturities. This relationship is an integral component of the Company’s asset-liability management program. At September 30, 2023, the Bank had $ 542 .0 million in additional borrowing capacity from the FHLB. The Company also has an available overnight Ideal Way line of credit with the FHLB of $ 9.5 million. Interest on this line of credit is payable at a rate determined and reset by the FHLB on a daily basis. The outstanding principal is due daily but the portion not repaid will be automatically renewed. The Company has an available line of credit of $ 48.4 million with the FRB Discount Window at an interest rate determined and reset on a daily basis. Borrowings from the FRB Discount Window are secured by certain securities from the Company’s investment portfolio not otherwise pledged. As of September 30, 2023 and December 31, 2022, there were no advances outstanding under either of these lines. The Company also has pre-established, non-collateralized overnight borrowing arrangements with large national and regional correspondent banks to provide additional overnight and short-term borrowing capacity for the Company. The Company has a $ 15 .0 million line of credit with a correspondent bank and a $ 10 .0 million line of credit with another correspondent bank, both at an interest rate determined and reset on a daily basis. As of September 30, 2023 and December 31, 2022, there were no advances outstanding under these lines. 29 Long-term debt consists of FHLB and FRB advances with an original maturity of one year or more. On March 12, 2023, the FRB made available the BTFP, which enhances the ability of banks to borrow greater amounts against certain high-quality, unencumbered investments at par value. During the nine months ended September 30, 2023, the Company participated in the BTFP, which enabled the Company to pay off higher rate FHLB advances. With the BTFP, the Company has the ability to pay off the BTFP advance prior to maturity without incurring a penalty or termination fee. At September 30, 2023, long-term debt consisted of $ 31.2 million in outstanding advances with the FHLB with a weighted average fixed rate of 4.72 % and $ 90 .0 million in outstanding advances under the BTFP with a weighted average fixed rate of 4.71 % , compared to $ 1.2 million in long-term debt with the FHLB at December 31, 2022. There were no advances outstanding with the FRB under the BTFP at December 31, 2022. At September 30, 2023, the Company had $ 25.3 million in available borrowing capacity under the BTFP. 9. SUBORDINATED DEBT On April 20, 2021, the Company completed an offering of $ 20 .0 million in aggregate principal amount of its 4.875 % fixed-to-floating rate subordinated notes (the “Notes”) to certain qualified institutional buyers in a private placement transaction. At March 31, 2023, $ 19.7 million aggregate principle amount of the Notes was outstanding. Unless earlier redeemed, the Notes mature on May 1, 2031 . The Notes will bear interest from the initial issue date to, but excluding, May 1, 2026 , or the earlier redemption date, at a fixed rate of 4.875 % per annum, payable quarterly in arrears on May 1, August 1, November 1 and February 1 of each year, beginning August 1, 2021, and from and including May 1, 2026, but excluding the maturity date or earlier redemption date, equal to the benchmark rate, which is the 90-day average secured overnight financing rate , plus 412 basis points, determined on the determination date of the applicable interest period, payable quarterly in arrears on May 1, August 1, November 1 and February 1 of each year. The Company may also redeem the Notes, in whole or in part, on or after May 1, 2026 , and at any time upon the occurrence of certain events, subject in each case to the approval of the Board of Governors of the Federal Reserve System (the “Federal Reserve”). The Notes were designed to qualify as Tier 2 capital under the Federal Reserve’s capital adequacy regulations. The Notes are presented net of issuance costs of $ 298,000 as of September 30, 2023, which are being amortized into interest expense over the life of the Notes. Amortization of issuance costs into interest expense was $ 29,000 and $ 30,000 for the nine months ended September 30, 2023 and 2022, respectively. 10. PENSION BENEFITS The Board of Directors previously announced the termination of the Westfield Bank Defined Benefit Pension Plan (the “DB Plan”) on October 31, 2022, subject to pending regulatory approval. At December 31, 2022, the Company reversed $ 7.3 million in net unrealized losses recorded in accumulated other comprehensive income attributed to both the DB plan curtailment resulting from the termination of the DB Plan as well as changes in discount rates. In addition, during the three months ended December 31, 2022, the Company recorded a gain on curtailment of $ 2.8 million through non-interest income. On April 11, 2023, the Company made an additional cash contribution of $ 1.3 million in order to fully fund the DB Plan on a plan termination basis, and on April 14, 2023, for those participants who did not opt for a one-time lump sum payment, the Company funded $ 6.3 million to purchase a group annuity contract to transfer its remaining liabilities under the DB Plan. On June 30, 2023, the Company recognized the final settlement expense of $ 1.1 million related to the DB Plan termination, which was recorded through non-interest income. 30 The following table provides information regarding net pension benefit costs for the periods shown: Three Months Ended Nine Months Ended, September 30, September 30, 2023 2022 2023 2022 (In thousands) Service cost $ — $ 334 $ — $ 1,002 Interest cost — 312 487 937 Expected return on assets — ( 426 ) ( 333 ) ( 1,279 ) Amortization of actuarial loss — 158 — 475 Net periodic pension cost $ — $ 378 $ 154 $ 1,135 11. DERIVATIVES AND HEDGING ACTIVITIES Risk Management Objective of Using Derivatives. The Company is exposed to certain risks arising from both our business operations and economic conditions. We principally manage our exposures to a wide variety of business and operational risks through management of our core business activities. We manage economic risks, including interest rate, liquidity, and credit risk, primarily by managing the amount, sources, and duration of our assets and liabilities and the use of derivative financial instruments. Specifically, we entered into derivative financial instruments to manage exposures that arise from business activities that result in the receipt or payment of future known and uncertain cash amounts, the value of which are determined by interest rates. Our derivative financial instruments are used to manage differences in the amount, timing, and duration of our known or expected cash receipts and our known or expected cash payments principally related to certain variable rate loan assets and variable rate borrowings. Fair Value Hedges of Interest Rate Risk. The Company is exposed to changes in the fair value of certain pools of fixed-rate assets due to changes in benchmark interest rates. The Company uses interest rate swaps to manage its exposure to changes in fair value on these instruments attributable to changes in the designated benchmark interest rate. The Company's interest rate swaps designated as fair value hedges involve the payment of fixed-rate amounts to a counterparty in exchange for the Company receiving variable-rate payments over the life of the agreements without the exchange of the underlying notional amount. For derivatives designated and that qualify as fair value hedges, the gain or loss on the derivative as well as the offsetting loss or gain on the hedged item attributable to the hedged risk are recognized in interest income . As of September 30, 2023, the following amounts were recorded on the balance sheet related to cumulative basis adjustment of fair value hedges: Item in the Balance Sheet in which the Hedged Item is Included Carrying Amount of Hedged Assets/(Liabilities) Cumulative Amount of Fair Value Hedging Adjustments Included in the Carrying Amount of Hedged Assets/(Liabilities) At September 30, 2023 At December 31, 2022 At September 30, 2023 At December 31, 2022 (In thousands) Loans $ 198,237 $ — $ ( 1,763 ) $ — Total $ 198,237 $ — $ ( 1,763 ) $ — These amounts include the amortized cost basis of closed portfolios of fixed rate residential loans used to designate hedging relationships in which the hedged item is the stated amount of assets in the closed portfolio anticipated to be outstanding for the designated hedged period. At September 30, 2023, the amortized cost basis of the closed portfolios used in these hedging relationships was $ 473.1 million; the cumulative basis adjustments associated with these hedging relationships was approximately $ 1.8 million; and the notional amount of the designated hedged items were approximately $ 200 .0 million. The Company had no fair value hedges at December 31, 2022. The notional amounts of these agreements do not represent amounts exchanged by the parties and, thus, are not a measure of the potential loss exposure. At September 30, 2023, the Company’s fair value hedges had a remaining maturity of 1.1 years, and an average fixed rate of 4.43 % . 31 Non-hedging Derivatives. Derivatives not designated as hedges are not speculative, but rather result from a service the Company provides to certain customers. The Company executes loan-level derivative products such as interest-rate swap agreements with commercial banking customers to aid them in managing their interest-rate risk by converting floating-rate loan payments to fixed-rate loan payments. The Company concurrently enters into offsetting swaps with a third-party financial institution, effectively minimizing the Company’s net risk exposure resulting from such transactions. The third-party financial institution exchanges the customer's fixed-rate loan payments for floating-rate loan payments. As the interest-rate swap agreements associated with this program do not meet hedge accounting requirements, changes in the fair value are recognized directly in earnings. Fair Values of Derivative Instruments on the Balance Sheet. The table below presents the fair value of our derivative financial instruments designated as hedging and non-hedging instruments as well as our classification on the balance sheet as of September 30, 2023 and December 31, 2022. September 30, 2023 Asset Derivatives Liability Derivatives Balance Sheet Location Fair Value Balance Sheet Location Fair Value (In thousands) Hedging Derivatives Interest rate swaps - fair value hedges $ 1,799 $ — Derivatives not designated as hedging instruments: Interest rate swap – with customer counterparties — 7,087 Interest rate swap – with dealer counterparties 7,087 — Total derivatives Other Assets $ 8,886 Other Liabilities $ 7,087 December 31, 2022 Asset Derivatives Liability Derivatives Balance Sheet Location Fair Value Balance Sheet Location Fair Value (In thousands) Derivatives not designated as hedging instruments: Interest rate swap – with customer counterparties $ — $ 6,343 Interest rate swap – with dealer counterparties 6,343 — Total derivatives not designated as hedging instruments Other Assets $ 6,343 Other Liabilities $ 6,343 Effect of Derivative Instruments in the Consolidated Statements of Net Income. The table below presents the effect of the Company’s derivative financial instruments on the statements of net income as of September 30, 2023 and September 30, 2022. Location and Amount of Gain (Loss) Recognized in Income on Fair Value Hedging Relationships Three Months Ended September 30, 2023 Three Months Ended September 30, 2022 Nine Months Ended September 30, 2023 Nine Months Ended September 30, 2022 (In thousands) Interest Income Interest Income Interest Income Interest Income Total amounts of income line items presented in the statements of net income in which the effects of fair value hedges are recorded $ 406 $ — $ 627 $ — Gain (loss) on fair value hedging relationships Interest rate contracts: Hedged items $ ( 104 ) — $ ( 1,763 ) — Derivatives designated as hedging instruments 510 — 2,390 — 32 There were no gains or losses recognized in accumulated other comprehensive income during the nine months ended September 30, 2023 or 2022. Credit-risk-related Contingent Features By using derivative financial instruments, we expose ourselves to credit risk. Credit risk is the risk of failure by the counterparty to perform under the terms of the derivative contract. When the fair value of a derivative contract is positive, the counterparty owes us, which creates credit risk for us. When the fair value of a derivative is negative, we owe the counterparty and, therefore, it does not possess credit risk. The credit risk in derivative instruments is mitigated by entering into transactions with highly-rated counterparties that we believe to be creditworthy and by limiting the amount of exposure to each counterparty. We have agreements with our derivative counterparties that contain a provision where if we default on any of our indebtedness, including default where repayment of the indebtedness has not been accelerated by the lender, then we could also be declared in default on our derivative obligations. We also have agreements with certain of our derivative counterparties that contain a provision where if we fail to maintain our status as well capitalized, then the counterparty could terminate the derivative positions and we would be required to settle our obligations under the agreements. Certain of our agreements with our derivative counterparties contain provisions where if a formal administrative action by a federal or state regulatory agency occurs that materially changes our creditworthiness in an adverse manner, we may be required to fully collateralize our obligations under the derivative instrument. At September 30, 2023, we had minimum collateral posting thresholds with certain of our derivative counterparties. As of September 30, 2023, we were not required to post collateral under these agreements because we did not have any derivatives in a liability position with those counterparties. 12. FAIR VALUE OF ASSETS AND LIABILITIES Determination of Fair Value. We use fair value measurements to record fair value adjustments to certain assets and liabilities and to determine fair value disclosures. The fair value of a financial instrument is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Fair value is best determined based upon quoted market prices. However, in many instances, there are no quoted market prices for our various financial instruments. In cases where quoted market prices are not available, fair values are based on estimates using present value or other valuation techniques. Those techniques are significantly affected by the assumptions used, including the discount rate and estimates of future cash flows. Accordingly, the fair value estimates may not be realized in an immediate settlement of the instrument. Methods and assumptions for valuing our financial instruments are set forth below. Estimated fair values are calculated based on the value without regard to any premium or discount that may result from concentrations of ownership of a financial instrument, possible tax ramifications or estimated transaction cost. Securities. The securities measured at fair value in Level 1 are based on quoted market prices in an active exchange market. All other securities are measured at fair value in Level 2 and are based on pricing models that consider standard input factors such as observable market data, benchmark yields, interest rate volatilities, broker/dealer quotes, credit spreads and new issue data. These securities include government-sponsored enterprise obligations, state and municipal obligations, corporate bonds, residential mortgage-backed securities guaranteed and sponsored by the U.S. government or an agency thereof. Fair value measurements are obtained from a third-party pricing service and are not adjusted by management. 33 Interest rate swaps. The valuation of our interest rate swaps is obtained from a third-party pricing service and is determined using a discounted cash flow analysis on the expected cash flows of each derivative. The pricing analysis is based on observable inputs for the contractual terms of the derivatives, including the period to maturity and interest rate curves. We have determined that the majority of the inputs used to value our interest rate derivatives fall within Level 2 of the fair value hierarchy. Assets and Liabilities Measured at Fair Value on a Recurring Basis. Assets and liabilities measured at fair value on a recurring basis are summarized below: September 30, 2023 Level 1 Level 2 Level 3 Total Assets: (In thousands) Available-for-sale securities $ — $ 130,709 $ — $ 130,709 Interest rate swaps — 8,886 — 8,886 Total assets $ — $ 139,595 $ — $ 139,595 Liabilities: Interest rate swaps $ — $ 7,087 $ — $ 7,087 December 31, 2022 Level 1 Level 2 Level 3 Total Assets: (In thousands) Available-for-sale securities $ — $ 146,997 $ — $ 146,997 Marketable equity securities 6,237 — — 6,237 Interest rate swaps — 6,343 — 6,343 Total assets $ 6,237 $ 153,340 $ — $ 159,577 Liabilities: Interest rate swaps $ — $ 6,343 $ — $ 6,343 There were no transfers to or from Level 1 and 2 for assets measured at fair value on a recurring basis at September 30, 2023 and December 31, 2022. Assets Measured at Fair Value on a Non-recurring Basis. We may also be required, from time to time, to measure certain other financial assets at fair value on a nonrecurring basis in accordance with generally accepted accounting principles. These adjustments to fair value usually result from application of lower-of-cost-or-market accounting or write-downs of individual assets. The following table summarizes the fair value hierarchy used to determine the carrying values of the related assets as of September 30, 2023 and December 31, 2022: Nine Months Ended At September 30, 2023 September 30, 2023 Total Level 1 Level 2 Level 3 Losses (In thousands) (In thousands) Collateral Dependent Loans $ — $ — $ 239 $ 1,828 34 Nine Months Ended At December 31, 2022 September 30, 2022 Total Level 1 Level 2 Level 3 Losses (In thousands) (In thousands) Impaired Loans $ — $ — $ 877 $ — The amount of collateral dependent loans represents the carrying value, net of the related write-down or valuation allowance of impaired loans for which adjustments are based on the estimated fair value of the underlying collateral. The fair value of impaired loans with specific allocations of the allowance for credit losses is generally based on real estate appraisals performed by independent licensed or certified appraisers. These appraisals may utilize a single valuation approach or a combination of approaches including comparable sales and the income approach. Adjustments are routinely made in the appraisal process by the appraisers to adjust for differences between the comparable sales and income data available. Management will discount appraisals as deemed necessary based on the date of the appraisal and new information deemed relevant to the valuation. Such adjustments are typically significant and result in a Level 3 classification of the inputs for determining fair value. Summary of Fair Values of Financial Instruments. The estimated fair values of our financial instruments are as follows: September 30, 2023 Carrying Value Fair Value Level 1 Level 2 Level 3 Total (In thousands) Assets: Cash and cash equivalents $ 62,267 $ 62,267 $ — $ — $ 62,267 Securities held-to-maturity 225,020 9,236 167,625 — 176,861 Securities available-for-sale 130,709 — 130,709 — 130,709 Federal Home Loan Bank of Boston and other restricted stock 3,063 — — 3,063 3,063 Loans - net 1,994,842 — — 1,827,262 1,827,262 Accrued interest receivable 8,281 — — 8,281 8,281 Mortgage servicing rights 445 — 745 — 745 Derivative asset 8,886 — 8,886 — 8,886 Liabilities: Deposits 2,176,303 — — 2,171,517 2,171,517 Short-term borrowings 8,890 — 8,890 — 8,890 Long-term debt 121,178 — 120,591 — 120,591 Subordinated debt 19,702 — 17,200 — 17,200 Accrued interest payable 2,130 — — 2,130 2,130 Derivative liabilities 7,087 — 7,087 — 7,087 35 December 31, 2022 Carrying Value Fair Value Level 1 Level 2 Level 3 Total (In thousands) Assets: Cash and cash equivalents $ 30,342 $ 30,342 $ — $ — $ 30,342 Securities held-to-maturity 230,168 9,162 181,788 — 190,950 Securities available-for-sale 146,997 — 146,997 — 146,997 Marketable equity securities 6,237 6,237 — — 6,237 Federal Home Loan Bank of Boston and other restricted stock 3,352 — — 3,352 3,352 Loans - net 1,971,469 — — 1,856,087 1,856,087 Accrued interest receivable 8,140 — — 8,140 8,140 Mortgage servicing rights 550 — 794 — 794 Derivative asset 6,343 — 6,343 — 6,343 Liabilities: Deposits 2,229,443 — — 2,220,405 2,220,405 Short-term borrowings 41,350 — 41,350 — 41,350 Long-term debt 1,178 — 1,094 — 1,094 Subordinated debt 19,673 — 18,132 — 18,132 Accrued interest payable 186 — — 186 186 Derivative liabilities 6,343 — 6,343 — 6,343 36 ITEM 2: MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS. Overview. We strive to remain a leader in meeting the financial service needs of the local community and to provide quality service to the individuals and businesses in the market areas that we have served since 1853. Historically, we have been a community-oriented provider of traditional banking products and services to business organizations and individuals, including products such as residential and commercial real estate loans, commercial and industrial loans, consumer loans and a variety of deposit products. We meet the needs of our local community through a community-based and service-oriented approach to banking. We have adopted a growth-oriented strategy that continues to focus on increasing commercial lending and residential lending. Our strategy also calls for increasing deposit relationships, specifically core deposits (defined below), and broadening our product lines and services. We believe that this business strategy is best for our long-term success and viability, and complements our existing commitment to high-quality customer service. In connection with our overall growth strategy, we seek to: ● Grow the Company’s commercial loan portfolio and related commercial deposits by targeting businesses in our primary market areas of Hampden and Hampshire Counties in western Massachusetts and Hartford and Tolland Counties in northern Connecticut to increase the net interest margin and loan income; ● Supplement the Company’s commercial portfolio by growing the Company’s residential real estate portfolio to diversify the Company’s loan portfolio and deepen customer relationships; ● Focus on expanding our retail banking deposit franchise and increase the number of households served within our designated market area; ● Invest in people, systems and technology to grow revenue, improve efficiency and enhance the overall customer experience; ● Grow revenues, increase book value and tangible book value per share (non-GAAP), continue to pay competitive dividends to shareholders and utilize the Company’s stock repurchase plan to leverage our capital and enhance franchise value (tangible book value per share is a non-GAAP measure. See “Explanation of Use of Non-GAAP Financial Measurements” for more information regarding our uses of non-GAAP financial measurements); and ● Consider growth through acquisitions. We may pursue expansion opportunities in existing or adjacent strategic locations with companies that add complementary products to our existing business and at terms that add value to our existing shareholders. You should read the following financial results for the three months and nine months ended September 30, 2023 in the context of this strategy. ● Net income was $4.5 million, or $0.21 per diluted share, for the three months ended September 30, 2023, compared to net income of $6.0 million, or $0.28 per diluted share, for the three months ended September 30, 2022. For the nine months ended September 30, 2023, net income was $12.6 million, or $0.58 per diluted share, compared to $16.9 million, or $0.77 per diluted share, for the nine months ended September 30, 2022. ● Net interest income decreased $3.9 million, or 19.2%, to $16.4 million, for the three months ended September 30, 2023, from $20.3 million for the three months ended September 30, 2022. The decrease in net interest income was due to an increase in interest expense of $8.1 million, partially offset by an increase in interest and dividend income of $4.1 million, or 19.1%. During the nine months ended September 30, 2023, net interest income decreased $6.7 million, or 11.4%, to $51.7 million, compared to $58.4 million for the nine months ended September 30, 2022. The decrease in net interest income was due to an increase in interest expense of $18.7 million, partially offset by an increase in interest and dividend income of $12.0 million, or 19.3%. 37 ● During the three months ended September 30, 2023, the Company recorded a provision for credit losses of $354,000 under the Current Expected Credit Losses (“CECL”) model, compared to $675,000 during the three months ended September 30, 2022, under the incurred loss model. For the nine months ended September 30, 2023, the Company recorded a provision for credit losses of $386,000, under the CECL model, compared to $550,000, under the incurred loss model, during the nine months ended September 30, 2022. The decrease was primarily due to changes in the economic environment and related adjustments to the quantitative components of the CECL methodology. The Company recorded net charge-offs of $1.9 million for the nine months ended September 30, 2023, as compared to net charge-offs of $129,000 for the nine months ended September 30, 2022. The charge-offs for the nine months ended September 30, 2023 were primarily related to one commercial loan relationship acquired on October 21, 2016 from Chicopee Bancorp, Inc. that was placed on nonaccrual status. The charge-off represented the non-accretable credit mark that was required to be grossed-up to the loan’s amortized cost basis with a corresponding increase to the allowance for credit losses under the CECL implementation. There was no impact to earnings as a result of the charge-off. CRITICAL ACCOUNTING POLICIES. Our consolidated financial statements are prepared in accordance with U.S. GAAP and practices within the banking industry. Application of these principles requires management to make estimates, assumptions, and judgments that affect the amounts reported in the financial statements and accompanying notes. These estimates, assumptions, and judgments are based on information available as of the date of the financial statements; accordingly, as this information changes, the financial statements could reflect different estimates, assumptions, and judgments. Actual results could differ from those estimates. Critical accounting estimates are necessary in the application of certain accounting policies and procedures, and are particularly susceptible to significant change. Critical accounting policies are defined as those that are reflective of significant judgments and uncertainties, and could potentially result in materially different results under different assumptions and conditions. On January 1, 2023, the Company adopted Accounting Standards Update (ASU) 2016-13 Financial Instruments - Credit Losses ( Topic 326 ): Measurement of Credit Losses on Financial Instruments , which requires the recognition of the allowance for credit losses be estimated using the CECL methodology. The measurement of expected credit losses under the CECL methodology is applicable to financial assets measured at amortized cost, including loan receivables and held-to-maturity debt securities. It also applies to off-balance sheet credit exposures not accounted for as insurance (loan commitments, standby letters of credit, financial guarantees, and other similar instruments) and net investments in leases recognized by a lessor in accordance with Topic 842 on leases. In addition, ASC 326 made changes to the accounting for available-for-sale debt securities. One such change is to require credit losses to be presented as an allowance rather than as a write-down on available-for-sale debt securities that are determined to have impairment related to credit losses. There have been no additional material changes to our critical accounting policies during the nine months ended September 30, 2023. For additional information on our critical accounting policies, please refer to the information contained in Note 1 of the accompanying unaudited consolidated financial statements and Note 1 of the consolidated financial statements included in our 2022 Annual Report. COMPARISON OF FINANCIAL CONDITION AT SEPTEMBER 30, 2023 AND DECEMBER 31, 2022 At September 30, 2023, total assets were $2.6 billion and increased $31.8 million, or 1.3%, from December 31, 2022. The increase in total assets was primarily related to an increase in total loans of $23.4 million, or 1.2%, an increase in cash and cash equivalents of $31.9 million, or 105.2%, to $62.3 million, partially offset by a decrease in investment securities of $27.7 million, or 7.2%, to $355.7 million. At September 30, 2023, the available-for-sale (“AFS”) and held-to-maturity (“HTM”) securities portfolio represented 13.8% of total assets compared to 14.8% at December 31, 2022. At September 30, 2023, the Company’s AFS securities portfolio, recorded at fair market value, decreased $16.3 million, or 11.1%, from $147.0 million at December 31, 2022 to $130.7 million. The HTM securities portfolio, recorded at amortized cost, decreased $5.2 million, or 2.2%, from $230.2 million at December 31, 2022 to $225.0 million at September 30, 2023. The marketable equity securities portfolio decreased $6.2 million, or 100.0%, from $6.2 million at December 31, 2022 due to the redemption of marketable equity securities during the nine months ended September 30, 2023. The decrease in the AFS and HTM securities portfolios was primarily due to amortization and payoffs recorded during the nine months ended September 30, 2023. 38 At September 30, 2023, the Company reported unrealized losses on the AFS securities portfolio of $38.5 million, or 22.7% of the amortized cost basis of the AFS securities portfolio, compared to unrealized losses of $32.2 million, or 18.0% of the amortized cost basis of the AFS securities at December 31, 2022. At September 30, 2023, the Company reported unrealized losses on the HTM securities portfolio of $48.2 million, or 21.4%, of the amortized cost basis of the HTM securities portfolio, compared to $39.2 million, or 17.0% of the amortized cost basis of the HTM securities portfolio at December 31, 2022. The securities in which the Company may invest are limited by regulation. Federally chartered savings banks have authority to invest in various types of assets, including U.S. Treasury obligations, securities of various government-sponsored enterprises, mortgage-backed securities, certain certificates of deposit of insured financial institutions, repurchase agreements, overnight and short-term loans to other banks, corporate debt instruments and marketable equity securities. The securities, with the exception of $6.8 million in corporate bonds, are issued by the United States government or government-sponsored enterprises and are therefore either explicitly or implicitly guaranteed as to the timely payment of contractual principal and interest. These positions are deemed to have no credit impairment, therefore, the disclosed unrealized losses with the securities portfolio relate primarily to changes in prevailing interest rates. In all cases, price improvement in future periods will be realized as the issuances approach maturity. Management regularly reviews the portfolio for securities in an unrealized loss position. At September 30, 2023 and December 31, 2022, the Company did not record any impairment charges on its securities portfolio and attributed the unrealized losses primarily due to fluctuations in general interest rates or changes in expected prepayments and not due to credit quality. The primary objective of the Company’s investment portfolio is to provide liquidity and to secure municipal deposit accounts while preserving the safety of principal. The Company expects to strategically redeploy available cash flows from the securities portfolio to fund loan growth and deposit outflows. At September 30, 2023, total loans increased $23.4 million, or 1.2%, to $2.0 billion from December 31, 2022. Residential real estate loans, including home equity loans, increased $18.7 million, or 2.7%, commercial real estate loans increased $11.0 million, or 1.0%, and commercial and industrial loans decreased $7.3 million, or 3.3%. All loans where the payments are 90 days or more in arrears as of the closing date of each month are placed on nonaccrual status. If all nonaccrual loans had been performing in accordance with their terms, we would have earned additional interest income of $356,000 and $147,000 for the nine months ended September 30, 2023 and 2022, respectively. Total delinquency was 0.28% of total loans at September 30, 2023, compared to 0.22% of total loans at December 31, 2022. At September 30, 2023, nonperforming loans totaled $6.3 million, or 0.31% of total loans, compared to $5.7 million, or 0.29% of total loans, at December 31, 2022. At September 30, 2023, there were no loans 90 or more days past due and still accruing interest. Nonperforming assets to total assets was 0.24% at September 30, 2023 and 0.22% at December 31, 2022. At September 30, 2023 and at December 31, 2022, the Company did not have any other real estate owned. The allowance for credit losses as a percentage of total loans was 0.99% at September 30, 2023, compared to 1.00% at December 31, 2022. At September 30, 2023, the allowance for credit losses as a percentage of nonperforming loans was 317.6%, compared to 350.0% at December 31, 2022. Total classified loans, defined as special mention and substandard loans, decreased $18.4 million, or 28.7%, from $64.0 million, or 3.2% of total loans, at December 31, 2022 to $45.6 million, or 2.3%, of total loans at September 30, 2023. Management continues to remain attentive to any signs of deterioration in borrowers’ financial conditions and is proactive in taking the appropriate steps to mitigate risk. A summary of our past due and nonaccrual loans by class is listed in Note 5 of the accompanying unaudited consolidated financial statements. Total deposits decreased $53.1 million, or 2.4%, from December 31, 2022, to $2.2 billion at September 30, 2023, due to industry-wide pressures and a competitive market for deposits but increased $18.3 million, or 0.9%, from June 30, 2023. Core deposits, which the Company defines as all deposits except time deposits, decreased $224.0 million, or 12.3%, from $1.8 billion, or 81.5% of total deposits, at December 31, 2022, to $1.6 billion, or 73.2% of total deposits, at September 30, 2023. Money market accounts decreased $146.2 million, or 18.2%, to $654.9 million, non-interest-bearing deposits decreased $51.9 million, or 8.0%, to $593.6 million, savings accounts decreased $30.1 million, or 13.5%, to $192.3 million and interest-bearing checking accounts increased $4.2 million, or 2.8%, to $152.9 million. Time deposits increased $170.9 million, or 41.5%, from $411.7 million at December 31, 2022 to $582.6 million at September 30, 2023. Brokered time deposits, which are included in time deposits, totaled $1.7 million at September 30, 2023. The Company did not have any brokered deposits at December 31, 2022. 39 The table below is a summary of our deposit balances for the periods noted: September 30, 2023 June 30, 2023 March 31, 2023 December 31, 2022 (Dollars in thousands) Core Deposits: Demand accounts $ 593,601 $ 584,511 $ 625,656 $ 645,571 Interest bearing accounts 152,886 162,823 133,727 148,670 Savings accounts 192,321 203,376 218,800 222,436 Money market accounts 654,909 672,483 721,219 801,076 Total Core Deposits $ 1,593,717 $ 1,623,193 $ 1,699,402 $ 1,817,753 Time Deposits: Time deposits less than $250,000 $ 384,472 $ 338,667 $ 300,907 $ 279,953 Time deposits of $250,000 or more 198,114 196,114 156,819 131,737 Total Time Deposits: 582,586 534,781 457,726 411,690 Total Deposits: $ 2,176,303 $ 2,157,974 $ 2,157,128 $ 2,229,443 During the nine months ended September 30, 2023, the Company experienced a higher level of competition not only from local competitors but also from money market funds and Treasury notes that were offering higher returns. In addition, the Company also saw an unfavorable shift in deposit mix from low cost core deposits to high cost time deposits as customers migrated to higher yields. The Company continues to focus on the maintenance, development, and expansion of its core deposit base to meet funding requirements and liquidity needs, with an emphasis to retain a long-term customer relationship base and to efficiently compete for and retain deposits in our local market. At September 30, 2023, the Bank’s uninsured deposits represented 28.3% of total deposits, compared to 30.8% at December 31, 2022. At September 30, 2023, total borrowings increased $87.6 million, or 140.8%, from $62.2 million at December 31, 2022 to $149.8 million. Short-term borrowings decreased $32.5 million, or 78.5%, to $8.9 million, compared to $41.4 million at December 31, 2022. Long-term borrowings increased $120.0 million, from $1.2 million at December 31, 2022, to $121.2 million at September 30, 2023, to replace deposit attrition. Long-term borrowings consisted of $31.2 million outstanding with the FHLB and $90.0 million outstanding under the BTFP. At September 30, 2023, borrowings also consisted of $19.7 million in fixed-to-floating rate subordinated notes. The Company’s liquidity position remains strong with solid core deposit relationships, cash, unencumbered securities and access to diversified borrowing sources. During the nine months ended September 30, 2023, the Company participated in the BTFP, made available by the Federal Reserve in March of this year, which enabled the Company to pay off higher rate FHLB advances. With the BTFP, the Company has the ability to pay off the BTFP advance prior to maturity without incurring a penalty or termination fee. The Company advanced $90.0 million under the BTFP during the nine months ended September 30, 2023 and had $25.3 million in availability under the BTFP as of September 30, 2023. At September 30, 2023, the Company had available borrowing capacity with the FHLB of $551.6 million, including its overnight Ideal Way Line of Credit. In addition, at September 30, 2023, the Company had available borrowing capacity of $48.4 million from the Federal Reserve Discount Window, with no outstanding borrowings. At September 30, 2023, the Company also had available borrowing capacity of $25.0 million from two unsecured credit lines with correspondent banks, with no outstanding borrowings. At September 30, 2023, the Company has $650.3 million in total available borrowing capacity. 40 During the nine months ended September 30, 2023, the Company executed a $200 million fair value hedge on fixed-rate assets with maturities up to 18 months, where the Company exchanged, or swapped, fixed rate payments for floating rate payments. The Company’s hedging program aims to reduce the Company’s sensitivity to interest rates by locking in a spread. At September 30, 2023, shareholders’ equity was $230.9 million, or 8.9% of total assets, compared to $228.1 million, or 8.9% of total assets, at December 31, 2022. The increase was primarily attributable to net income of $12.6 million, partially offset by an increase in accumulated other comprehensive loss of $3.6 million, $3.1 million for the repurchase of common stock and cash dividends paid of $4.6 million. At September 30, 2023, total shares outstanding were 21,927,242. The Company’s regulatory capital ratios continue to be strong and in excess of regulatory minimum requirements to be considered well-capitalized as defined by regulators and internal Company targets. Total Risk-Based Capital Ratio at September 30, 2023 was 14.4%, compared to 14.2% at December 31, 2022. The Bank’s Tier 1 Leverage Ratio to adjusted average assets was 9.69% at September 30, 2023 and 9.49% at December 31, 2022. The Bank’s tangible common equity (“TCE”) to tangible assets ratio, a non-GAAP financial measure, was 8.58% at September 30, 2023, compared to 8.52% at December 31, 2022. Fluctuations in the TCE ratio were driven by the changes in the unrealized loss on available-for-sale securities. TCE is a non-GAAP measure. See “Explanation of Use of Non-GAAP Financial Measurements” for the related ratio calculation and a reconciliation of GAAP to non-GAAP financial measures. COMPARISON OF OPERATING RESULTS FOR THE THREE MONTHS ENDED SEPTEMBER 30, 2023 AND SEPTEMBER 30, 2022 General. The Company reported net income of $4.5 million, or $0.21 per diluted share, for the three months ended September 30, 2023, compared to net income of $6.0 million, or $0.28 per diluted share, for the three months ended September 30, 2022. Return on average assets and return on average equity were 0.70% and 7.60%, respectively, for the three months ended September 30, 2023, compared to 0.93% and 10.90%, respectively, for the three months ended September 30, 2022. Net Interest and Dividend Income. The following tables set forth the information relating to our average balance and net interest income for the three months ended September 30, 2023 and 2022, and reflect the average yield on interest-earning assets and average cost of interest-bearing liabilities for the periods indicated. Yields and costs are derived by dividing interest income by the average balance of interest-earning assets and interest expense by the average balance of interest-bearing liabilities for the periods shown. The interest rate spread is the difference between the total average yield on interest-earning assets and the cost of interest-bearing liabilities. Net interest margin represents tax-equivalent net interest and dividend income as a percentage of average interest-earning assets. Average balances are derived from actual daily balances over the periods indicated. Interest income includes fees earned when the real estate loans are prepaid or refinanced. For analytical purposes, the interest earned on tax-exempt assets is adjusted to a tax-equivalent basis to recognize the income tax savings which facilitates comparison between taxable and tax-exempt assets. 41 Three Months Ended September 30, 2023 2022 Average Average Yield/ Average Average Yield/ Balance Interest Cost (8) Balance Interest Cost (8) (Dollars in thousands) ASSETS: Interest-earning assets Loans (1)(2) $ 2,007,267 $ 23,568 4.66 % $ 1,973,580 $ 19,665 3.95 % Securities (2) 361,216 2,033 2.23 404,005 2,105 2.07 Other investments - at cost 12,155 166 5.42 10,037 47 1.86 Short-term investments (3) 22,349 251 4.46 13,911 60 1.71 Total interest-earning assets 2,402,987 26,018 4.30 2,401,533 21,877 3.61 Total non-interest-earning assets 156,503 154,955 Total assets $ 2,559,490 $ 2,556,488 LIABILITIES AND EQUITY: Interest-bearing liabilities Interest-bearing checking accounts $ 144,792 $ 269 0.74 % $ 139,678 $ 123 0.35 % Savings accounts 195,020 41 0.08 224,112 38 0.07 Money market accounts 656,066 2,488 1.50 911,282 743 0.32 Time deposit accounts 563,135 4,906 3.46 339,614 260 0.30 Total interest-bearing deposits 1,559,013 7,704 1.96 1,614,686 1,164 0.29 Short-term borrowings and long-term debt 149,507 1,814 4.81 29,076 302 4.12 Interest-bearing liabilities 1,708,520 9,518 2.21 1,643,762 1,466 0.35 Non-interest-bearing deposits 591,933 658,853 Other non-interest-bearing liabilities 24,504 35,558 Total non-interest-bearing liabilities 616,437 694,411 Total liabilities 2,324,957 2,338,173 Total equity 234,533 218,315 Total liabilities and equity $ 2,559,490 $ 2,556,488 Less: Tax-equivalent adjustment (2) (117 ) (123 ) Net interest and dividend income $ 16,383 $ 20,288 Net interest rate spread (4) 2.07 % 3.24 % Net interest rate spread, on a tax equivalent basis (5) 2.09 % 3.26 % Net interest margin (6) 2.70 % 3.35 % Net interest margin, on a tax equivalent basis (7) 2.72 % 3.37 % Ratio of average interest-earning assets to average interest-bearing liabilities 140.65 % 146.10 (1) Loans, including nonaccrual loans, are net of deferred loan origination costs and unadvanced funds. (2) Loan and securities income are presented on a tax-equivalent basis using a tax rate of 21%. The tax-equivalent adjustment is deducted from tax-equivalent net interest and dividend income to agree to the amount reported on the consolidated statements of net income. (3) Short-term investments include federal funds sold. (4) Net interest rate spread represents the difference between the weighted average yield on interest-earning assets and the weighted average cost of interest-bearing liabilities. (5) Net interest rate spread, on a tax-equivalent basis, represents the difference between the tax-equivalent weighted average yield on interest-earning assets and the tax-equivalent weighted average cost of interest-bearing liabilities. See “Explanation of Use of Non-GAAP Financial Measurements.” (6) Net interest margin represents net interest and dividend income as a percentage of average interest-earning assets. (7) Net interest margin, on a tax-equivalent basis, represents tax-equivalent net interest and dividend income as a percentage of average interest-earning assets. See “Explanation of Use of Non-GAAP Financial Measurements.” (8) Annualized. 42 Rate/Volume Analysis . The following table shows how changes in interest rates and changes in the volume of interest-earning assets and interest-bearing liabilities have affected our interest and dividend income and interest expense during the periods indicated. Information is provided in each category with respect to: (1) interest income changes attributable to changes in volume (changes in volume multiplied by prior rate); (2) interest income changes attributable to changes in rate (changes in rate multiplied by prior volume); and (3) the net change. The changes attributable to the combined impact of volume and rate have been allocated proportionately to the changes due to volume and the changes due to rate. Three Months Ended September 30, 2023 compared to Three Months Ended September 30, 2022 Increase (Decrease) Due to Volume Rate Net Interest-earning assets (In thousands) Loans (1) $ 336 $ 3,567 $ 3,903 Securities (1) (223 ) 151 (72 ) Other investments - at cost 10 109 119 Short-term investments 36 155 191 Total interest-earning assets 159 3,982 4,141 Interest-bearing liabilities Interest-bearing checking accounts 5 141 146 Savings accounts (5 ) 8 3 Money market accounts (208 ) 1,953 1,745 Time deposit accounts 171 4,475 4,646 Short-term borrowings and long-term debt 1,251 261 1,512 Total interest-bearing liabilities 1,214 6,838 8,052 Change in net interest and dividend income (1) $ (1,055 ) $ (2,856 ) $ (3,911 ) (1) Securities, loan income and change in net interest and dividend income are presented on a tax-equivalent basis using a tax rate of 21%. The tax-equivalent adjustment is deducted from tax-equivalent net interest income to agree to the amount reported in the consolidated statements of net income. See “Explanation of Use of Non-GAAP Financial Measurements.” Net interest income decreased $3.9 million, or 19.2%, to $16.4 million, for the three months ended September 30, 2023, from $20.3 million for the three months ended September 30, 2022. The decrease in net interest income was due to an increase in interest expense of $8.1 million, or 549.2%, partially offset by an increase in interest and dividend income of $4.1 million, or 19.1%. Interest expense on deposits increased $6.5 million and interest expense on borrowings increased $1.5 million. The increase in interest expense was a result of competitive pricing on deposits due to the continued higher interest rate environment and the unfavorable shift in the deposit mix from low cost core deposits to high cost time deposits. The net interest margin was 2.70% for the three months ended September 30, 2023, compared to 3.35% for the three months ended September 30, 2022. The net interest margin, on a tax-equivalent basis, was 2.72% for the three months ended September 30, 2023, compared to 3.37% for the three months ended September 30, 2022. The decrease in the net interest margin was primarily due to an increase in the average cost of interest-bearing liabilities and the unfavorable shift in the deposit mix from low cost core deposits to high cost time deposits, which was partially offset with an increase in the average yield on interest-earning assets. The average yield on interest-earning assets, without the impact of tax-equivalent adjustments, was 4.28% for the three months ended September 30, 2023, compared to 3.59% for the three months ended September 30, 2022. The average loan yield, without the impact of tax-equivalent adjustments, was 4.64% for the three months ended September 30, 2023, compared to 3.93% for the three months ended September 30, 2022. During the three months ended September 30, 2023, average interest-earning assets increased $1.5 million, or 0.1%, to $2.4 billion primarily due to an increase in average loans of $33.7 million, or 1.7%, an increase in average other investments of $2.1 million, or 21.1%, and an increase in average short-term investments, consisting of cash and cash equivalents, of $8.4 million, or 60.7%, partially offset by a decrease in average securities of $42.8 million, or 10.6%. 43 The average cost of total funds, including non-interest bearing accounts and borrowings, increased 139 basis points from 0.25% for the three months ended September 30, 2022 to 1.64% for the three months ended September 30, 2023. The average cost of core deposits, which the Company defines as all deposits except time deposits, increased 51 basis points to 0.70% for the three months ended September 30, 2023, from 0.19% for the three months ended September 30, 2022. The average cost of time deposits increased 316 basis points from 0.30% for the three months ended September 30, 2022 to 3.46% for the three months ended September 30, 2023. The average cost of borrowings, including subordinated debt, increased 69 basis points from 4.12% for the three months ended September 30, 2022 to 4.81% for the three months ended September 30, 2023. Average demand deposits, an interest-free source of funds, decreased $67.0 million, or 10.2%, from $658.9 million, or 29.0% of total average deposits, for the three months ended September 30, 2022, to $591.9 million, or 27.5% of total average deposits, for the three months ended September 30, 2023. Provision for Credit Losses. The provision for credit losses is reviewed by management based upon our evaluation of economic and business conditions affecting our key lending areas and other conditions, such as new loan products, credit quality trends (including trends in nonperforming loans expected to result from existing conditions), collateral values, loan volumes and concentrations, specific industry conditions using reasonable and supportable forecasts and the impact that such conditions were believed to have had on the collectability of the loan portfolio. During the three months ended September, 30, 2023, the Company recorded a provision for credit losses of $354,000, under the CECL model, compared to a provision for credit losses of $675,000 during the three months ended September 30, 2022, under the incurred loss model. The decrease was primarily due to changes in the economic environment and related adjustments to the quantitative components of the CECL methodology. The provision for credit losses was determined by a number of factors: the continued strong credit performance of the Company’s loan portfolio, changes in the loan portfolio mix and Management’s consideration of existing economic conditions and the economic outlook from the Federal Reserve’s actions to control inflation. Management continues to monitor macroeconomic variables related to increasing interest rates, inflation and the concerns of an economic downturn, and believes it is appropriately provisioned for the current economic environment and supportable forecast period. The Company recorded net charge-offs of $78,000 for the three months ended September 30, 2023, as compared to net charge-offs of $27,000 for the three months ended September 30, 2022. Although we believe that we have established and maintained the allowance for credit losses at adequate levels, future adjustments may be necessary if economic, real estate and other conditions differ substantially from the current operating environment. If the high interest rate environment and inflation precipitated by the COVID-19 pandemic has a long-term adverse effect on the ability of our borrowers to satisfy their obligations to us, the demand for our loans or our other products and services, other aspects of our business operations, or on financial markets, real estate markets, or economic growth, this could, depending on the extent of the loan defaults, materially and adversely affect our liquidity and financial condition and our results of operations could be materially and adversely affected. 44 Non-interest Income. Non-interest income increased $1.0 million, or 39.5%, to $3.6 million for the three months ended September 30, 2023, from $2.6 million for the three months ended September 30, 2022. During the three months ended September 30, 2023, the Company recorded a non-taxable gain of $778,000 in BOLI death benefits. Service charges and fees decreased $78,000, or 3.5%, from the three months ended September 30, 2022 to $2.1 million for the three months ended September 30, 2023, primarily due to changes in the Company’s overdraft program that were implemented in the first quarter of 2023. Income from BOLI increased $63,000, or 16.1%, for the three months ended September 30, 2022 to $454,000 for the three months ended September 30, 2023. During the three months ended September 30, 2023, the Company reported a gain of $238,000 on non-marketable equity investments compared to a gain of $211,000 during the three months ended September 30, 2022. During the three months ended September 30, 2022, the Company reported unrealized losses on marketable equity securities of $235,000. During the three months ended September 30, 2023, the Company did not have comparable gains or losses. During the three months ended September 30, 2023, the Company reported a loss on the disposal of premises and equipment of $3,000. The Company did not have a comparable gain or loss during the same period in 2022. Non-interest Expense. For the three months ended September 30, 2023, non-interest expense decreased $225,000, or 1.6%, to $14.1 million from $14.3 million for the three months ended September 30, 2022. The decrease in non-interest expense was due to a decrease in professional fees of $160,000, or 19.9%, a decrease in salaries and benefits of $70,000, or 0.9%, a decrease in occupancy expense of $67,000, or 5.5%, a decrease in advertising expense of $57,000, or 13.6%, and a decrease in other non-interest expense of $73,000, or 3.0%. These decreases were partially offset by an increase in data processing of $117,000, or 16.5%, an increase in FDIC insurance expense of $68,000, or 24.9%, and an increase in furniture and equipment of $17,000, or 3.7%. For the three months ended September 30, 2023, the efficiency ratio was 70.6%, compared to 62.7% for the three months ended September 30, 2022. For the three months ended September 30, 2023, the adjusted efficiency ratio, a non-GAAP financial measure, was 74.4% compared to 62.6% for the three months ended September 30, 2022. The efficiency ratio increase was driven by decreased revenues, defined as net interest income and non-interest income, during the three months ended September 30, 2023 compared to the three months ended September 30, 2022. See “Explanation of Use of Non-GAAP Financial Measurements” for the related efficiency ratio calculation and a reconciliation of GAAP to non-GAAP financial measures. Income Taxes. Income tax expense for the three months ended September 30, 2023 was $1.0 million, representing an effective tax rate of 18.7%, compared to $1.9 million, representing an effective tax rate of 23.7%, for three months ended September 30, 2022. The decrease in the Company’s effective tax rate was primarily due to BOLI death benefits recognized during the three months ended September 30, 2023. COMPARISON OF OPERATING RESULTS FOR THE NINE MONTHS ENDED SEPTEMBER 30, 2023 AND SEPTEMBER 30, 2022 General. For the nine months ended September 30, 2023, the Company reported net income of $12.6 million, or $0.58 per diluted share, compared to $16.9 million, or $0.77 per diluted share, for the nine months ended September 30, 2022. Return on average assets and return on average equity were 0.66% and 7.19% for the nine months ended September 30, 2023, respectively, compared to 0.88% and 10.26% for the nine months ended September 30, 2022, respectively. Net Interest and Dividend Income. The following tables set forth the information relating to our average balance and net interest income for the nine months ended September 30, 2023 and 2022, and reflect the average yield on interest-earning assets and average cost of interest-bearing liabilities for the periods indicated. Yields and costs are derived by dividing interest income by the average balance of interest-earning assets and interest expense by the average balance of interest-bearing liabilities for the periods shown. The interest rate spread is the difference between the total average yield on interest-earning assets and the cost of interest-bearing liabilities. Net interest margin represents tax-equivalent net interest and dividend income as a percentage of average interest-earning assets. Average balances are derived from actual daily balances over the periods indicated. Interest income includes fees earned when the real estate loans are prepaid or refinanced. For analytical purposes, the interest earned on tax-exempt assets is adjusted to a tax-equivalent basis to recognize the income tax savings which facilitates comparison between taxable and tax-exempt assets. 45 Nine Months Ended September 30, 2023 2022 Average Average Yield/ Average Average Yield/ Balance Interest Cost (8) Balance Interest Cost (8) (Dollars in thousands) ASSETS: Interest-earning assets Loans (1)(2) $ 2,002,485 $ 67,586 4.51 % $ 1,939,593 $ 56,354 3.88 % Securities (2) 372,623 6,276 2.25 413,818 6,125 1.98 Other investments - at cost 12,528 418 4.46 10,172 102 1.34 Short-term investments (3) 12,922 424 4.39 31,804 129 0.54 Total interest-earning assets 2,400,558 74,704 4.16 2,395,387 62,710 3.50 Total non-interest-earning assets 154,525 150,885 Total assets $ 2,555,083 $ 2,546,272 LIABILITIES AND EQUITY: Interest-bearing liabilities Interest-bearing checking accounts $ 142,716 780 0.73 $ 136,645 324 0.32 Savings accounts 207,513 142 0.09 222,370 122 0.07 Money market accounts 711,173 6,813 1.28 900,280 1,812 0.27 Time deposit accounts 498,193 10,141 2.72 364,506 888 0.33 Total interest-bearing deposits 1,559,595 17,876 1.53 1,623,801 3,146 0.26 Short-term borrowings and long-term debt 130,796 4,739 4.84 25,819 819 4.24 Interest-bearing liabilities 1,690,391 22,615 1.79 1,649,620 3,965 0.32 Non-interest-bearing deposits 607,338 642,632 Other non-interest-bearing liabilities 23,886 34,340 Total non-interest-bearing liabilities 631,224 676,972 Total liabilities 2,321,615 2,326,592 Total equity 233,468 219,680 Total liabilities and equity $ 2,555,083 $ 2,546,272 Less: Tax-equivalent adjustment (2) (356 ) (367 ) Net interest and dividend income $ 51,733 $ 58,378 Net interest rate spread (4) 2.35 % 3.16 % Net interest rate spread, on a tax equivalent basis (5) 2.37 % 3.18 % Net interest margin (6) 2.88 % 3.26 % Net interest margin, on a tax equivalent basis (7) 2.90 % 3.28 % Ratio of average interest-earning assets to average interest-bearing liabilities 142.01 % 145.21 % ________________________ (1) Loans, including nonaccrual loans, are net of deferred loan origination costs and unadvanced funds. (2) Loan and securities income are presented on a tax-equivalent basis using a tax rate of 21%. The tax-equivalent adjustment is deducted from tax-equivalent net interest and dividend income to agree to the amount reported on the consolidated statements of net income. (3) Short-term investments include federal funds sold. (4) Net interest rate spread represents the difference between the weighted average yield on interest-earning assets and the weighted average cost of interest-bearing liabilities. (5) Net interest rate spread, on a tax-equivalent basis, represents the difference between the tax-equivalent weighted average yield on interest-earning assets and the tax-equivalent weighted average cost of interest-bearing liabilities. See “Explanation of Use of Non-GAAP Financial Measurements.” (6) Net interest margin represents net interest and dividend income as a percentage of average interest-earning assets. (7) Net interest margin, on a tax-equivalent basis, represents tax-equivalent net interest and dividend income as a percentage of average interest-earning assets. See “Explanation of Use of Non-GAAP Financial Measurements.” (8) Annualized. 46 Rate/Volume Analysis . The following table shows how changes in interest rates and changes in the volume of interest-earning assets and interest-bearing liabilities have affected our interest and dividend income and interest expense during the periods indicated. Information is provided in each category with respect to: (1) interest income changes attributable to changes in volume (changes in volume multiplied by prior rate); (2) interest income changes attributable to changes in rate (changes in rate multiplied by prior volume); and (3) the net change. The changes attributable to the combined impact of volume and rate have been allocated proportionately to the changes due to volume and the changes due to rate. Nine Months Ended September 30, 2023 compared to Nine Months Ended September 30, 2022 Increase (Decrease) Due to Volume Rate Net Interest-earning assets (In thousands) Loans (1) $ 1,827 $ 9,405 $ 11,232 Securities (1) (610 ) 761 151 Other investments - at cost 24 292 316 Short-term investments (77 ) 372 295 Total interest-earning assets 1,164 10,830 11,994 Interest-bearing liabilities Interest-bearing checking accounts 14 442 456 Savings accounts (8 ) 28 20 Money market accounts (381 ) 5,382 5,001 Time deposit accounts 326 8,927 9,253 Short-term borrowings and long-term debt 3,330 590 3,920 Total interest-bearing liabilities 3,281 15,369 18,650 Change in net interest and dividend income $ (2,117 ) $ (4,539 ) $ (6,656 ) (1) Securities, loan income and change in net interest and dividend income are presented on a tax-equivalent basis using a tax rate of 21%. The tax-equivalent adjustment is deducted from tax-equivalent net interest income to agree to the amount reported in the consolidated statements of net income. See “Explanation of Use of Non-GAAP Financial Measurements.” During the nine months ended September 30, 2023, net interest income decreased $6.7 million, or 11.4%, to $51.7 million, compared to $58.4 million for the nine months ended September 30, 2022. The decrease in net interest income was due to an increase in interest expense of $18.7 million, or 470.4%, partially offset by an increase in interest and dividend income of $12.0 million, or 19.3%. The increase in interest expense was due to an increase in interest expense on deposits of $14.7 million, or 468.2%, and an increase in interest expense on borrowings of $3.9 million, or 478.6%. For the nine months ended September 30, 2023, interest and dividend income included $52,000 in Paycheck Protection Program (“PPP Income”), compared to $710,000 during the nine months ended September 30, 2022. The net interest margin for the nine months ended September 30, 2023 was 2.88% compared to 3.26% during the nine months ended September 30, 2022. The net interest margin, on a tax-equivalent basis, was 2.90% for the nine months ended September 30, 2023, compared to 3.28% for the nine months ended September 30, 2022. The decrease in the net interest margin was primarily due to an increase in the average cost of interest-bearing liabilities and the unfavorable shift in the deposit mix from low cost core to high cost time deposits, which was partially offset with an increase in the average yield on interest-earning assets. The average yield on interest-earning assets, without the impact of tax-equivalent adjustments, was 4.14% for the nine months ended September 30, 2023, compared to 3.48% for the nine months ended September 30, 2022. The average loan yield, without the impact of tax-equivalent adjustments, was 4.49% for the nine months ended September 30, 2023, compared to 3.86% for the nine months ended September 30, 2022. During the nine months ended September 30, 2023, average interest-earning assets increased $5.2 million, or 0.2% to $2.4 billion, primarily due to an increase in average loans of $62.9 million, or 3.2%, and an increase in average other investments of $2.4 million, or 23.2%, partially offset by a decrease in average securities of $41.2 million, or 10.0%, and a decrease in average short-term investments, consisting of cash and cash equivalents, of $18.9 million, or 59.4%. 47 The average cost of total funds, including non-interest bearing accounts and borrowings, increased 109 basis points from 0.23% for the nine months ended September 30, 2022 to 1.32% for the nine months ended September 30, 2023. The average cost of core deposits, which the Company defines as all deposits except time deposits, increased 46 basis points to 0.62% for the nine months ended September 30, 2023, from 0.16% for the nine months ended September 30, 2022. The average cost of time deposits increased 239 basis points from 0.33% for the nine months ended September 30, 2022 to 2.72% for the nine months ended September 30, 2023. The average cost of borrowings, including subordinated debt, increased 60 basis points from 4.24% for the nine months ended September 30, 2022 to 4.84% for the nine months ended September 30, 2023. Average demand deposits, an interest-free source of funds, decreased $35.3 million, or 5.5%, from $642.6 million, or 28.4% of total average deposits, for the nine months ended September 30, 2022, to $607.3 million, or 28.0% of total average deposits, for the nine months ended September 30, 2023. Provision for Credit Losses. During the nine months ended September 30, 2023, the Company recorded a provision for credit losses of $386,000, under the CECL model, compared to a provision for credit losses of $550,000 during the nine months ended September 30, 2022 under the incurred loss model. The $386,000 provision for credit losses during the nine months ended September 30, 2023 was comprised of a $768,000 provision for loan losses, which was partially offset by a $382,000 reversal of credit losses for unfunded commitments. The increase in loan loss reserves was primarily due to changes in the economic environment and related adjustments to the quantitative components of the CECL methodology. The Company recorded net charge-offs of $1.9 million for the nine months ended September 30, 2023, as compared to net charge-offs of $129,000 for the nine months ended September 30, 2022. Although we believe that we have established and maintained the allowance for credit losses at adequate levels, future adjustments may be necessary if economic, real estate and other conditions differ substantially from the current operating environment. If the high interest rate environment and inflation precipitated by the COVID-19 pandemic has a long-term adverse effect on the ability of our borrowers to satisfy their obligations to us, the demand for our loans or our other products and services, other aspects of our business operations, or on financial markets, real estate markets, or economic growth, this could, depending on the extent of the loan defaults, materially and adversely affect our liquidity and financial condition and our results of operations could be materially and adversely affected. Non-interest Income. For the nine months ended September 30, 2023, non-interest income increased $504,000, or 6.6%, from $7.7 million during the nine months ended September 30, 2022 to $8.2 million. During the nine months ended September 30, 2023, the Company recorded a $1.1 million final termination expense related to the DB Plan termination and also recorded a non-taxable gain of $778,000 on BOLI death benefits. During the same period, service charges and fees decreased $170,000, or 2.5%, primarily due to changes in the Company’s overdraft program that were implemented in 2023 and income from BOLI increased $91,000, or 7.0%. Other income from loan-level swap fees on commercial loans decreased $25,000 for the nine months ended September 30, 2023 compared to the nine months ended September 30, 2022. During the nine months ended September 30, 2023, the Company reported a gain of $590,000 on non-marketable equity investments compared to a gain of $352,000 during the nine months ended September 30, 2022. During the nine months ended September 30, 2022, the Company reported unrealized losses on marketable equity securities of $736,000 and realized losses on the sale of securities of $4,000. The Company did not have comparable investment activity in 2023. During the nine months ended September 30, 2023, the Company reported a loss on the disposal of premises and equipment of $3,000. The Company did not have a comparable gain or loss during the same period in 2022. Non-interest Expense. For the nine months ended September 30, 2023, non-interest expense increased $333,000, or 0.8%, to $43.6 million, compared to $43.2 million for the nine months ended September 30, 2022. The increase in non-interest expense was primarily due to an increase in data processing of $208,000, or 9.6%, and increase in FDIC insurance expense of $190,000, or 24.0%, an increase in professional fees of $104,000, or 5.0%, and an increase in other non-interest expense of $111,000, or 1.6%. These increases were partially offset by a decrease in advertising expense of $112,000, or 9.1%, a decrease in furniture and equipment expense of $87,000, or 5.6%, a decrease in occupancy expense of $56,000, or 1.5%, and decrease in salaries and employee benefits of $25,000, or 0.1%. During the nine months ended September 30, 2023, other non-interest expense included $154,000 in expense related to the DB Plan termination. 48 For the nine months ended September 30, 2023, the efficiency ratio was 72.7%, compared to 65.5% for the nine months ended September 30, 2022. For the nine months ended September 30, 2023, the adjusted efficiency ratio, a non-GAAP financial measure, was 73.0%, compared to 65.1% for the nine months ended September 30, 2022. The adjusted efficiency ratio is a non-GAAP measure. The adjusted efficiency ratio is a non-GAAP measure. See “Explanation of Use of Non-GAAP Financial Measurements” for the related efficiency ratio calculation and a reconciliation of GAAP to non-GAAP financial measures. Income Taxes. Income tax expense for the nine months ended September 30, 2023 was $3.4 million, representing an effective tax rate of 21.3%, compared to $5.4 million, representing an effective tax rate of 24.3%, for nine months ended September 30, 2022. The decrease in the Company’s effective tax rate was primarily due to BOLI death benefits recognized during the three months ended September 30, 2023. Explanation of Use of Non-GAAP Financial Measurements. We believe that it is common practice in the banking industry to present interest income and related yield information on tax-exempt loans and securities on a tax-equivalent basis, as well as presenting tangible book value per share and adjusted efficiency ratio, and that such information is useful to investors because it facilitates comparisons among financial institutions. However, the adjustment of interest income and yields on tax-exempt loans and securities to a tax-equivalent amount, as well as the presentation of tangible book value per share and adjusted efficiency ratio, may be considered to include financial information that is not in compliance with GAAP. A reconciliation from GAAP to non-GAAP is provided below. Three Months Ended Nine Months Ended September 30, 2023 September 30, 2022 September 30, 2023 September 30, 2022 (In thousands) Loans (no tax adjustment) $ 23,451 $ 19,543 $ 67,230 $ 55,990 Tax-equivalent adjustment (1) 117 122 356 364 Loans (tax-equivalent basis) $ 23,568 $ 19,665 $ 67,586 $ 56,354 Securities (no tax adjustment) $ 2,033 $ 2,104 $ 6,276 $ 6,122 Tax-equivalent adjustment (1) — 1 — 3 Securities (tax-equivalent basis) $ 2,033 $ 2,105 $ 6,276 $ 6,125 Net interest income (no tax adjustment) $ 16,383 $ 20,288 $ 51,733 $ 58,378 Tax-equivalent adjustment (1) 117 123 356 367 Net interest income (tax-equivalent basis) $ 16,500 $ 20,411 $ 52,089 $ 58,745 (1) The tax equivalent adjustment is based upon a 21% tax rate. 49 Three Months Ended Nine Months Ended September 30, 2023 September 30, 2022 September 30, 2023 September 30, 2022 (In thousands) Loans (no tax adjustment) 4.64 % 3.93 % 4.49 % 3.86 % Loans (tax-equivalent basis) 4.66 % 3.95 % 4.51 % 3.88 % Securities (no tax adjustment) 2.23 % 2.07 % 2.25 % 1.98 % Securities (tax-equivalent basis) 2.23 % 2.07 % 2.25 % 1.98 % Interest rate spread (no tax adjustment) 2.07 % 3.24 % 2.35 % 3.16 % Net interest margin (no tax adjustment) 2.70 % 3.35 % 2.88 % 3.26 % Net interest margin (tax-equivalent) 2.72 % 3.37 % 2.90 % 3.28 % Net interest income (no tax adjustment) $ 16,383 $ 20,288 $ 51,733 $ 58,378 Less: Purchase accounting adjustments 4 (16 ) (53 ) 87 Prepayment penalties and fees 14 99 57 147 PPP Income 12 19 52 710 Adjusted net interest income (non-GAAP) $ 16,353 $ 20,186 $ 51,677 $ 57,434 Average interest-earning assets $ 2,402,987 $ 2,401,533 $ 2,400,558 $ 2,395,387 Average interest-earnings asset, excluding average PPP loans $ 2,401,460 $ 2,398,998 $ 2,398,652 $ 2,388,541 Adjusted net interest margin, excluding purchase accounting adjustments, PPP Income, prepayment penalties and average PPP loans (non-GAAP) 2.70 % 3.34 % 2.88 % 3.22 % Income Before Income Taxes (GAAP) $ 5,523 $ 7,860 $ 15,965 $ 22,275 Provision for credit losses 354 675 386 550 PPP income (12 ) (19 ) (52 ) (710 ) Loss on defined benefit plan termination — — 1,143 — Gain on bank-owned life insurance death benefit (778 ) — (778 ) — Income Before Taxes, Provision, PPP Income, Defined Benefit Plan Termination and Bank-Owned Life Insurance Death Benefit (non-GAAP) $ 5,087 $ 8,516 $ 16,664 $ 22,115 50 Three Months Ended Nine Months Ended September 30, 2023 September 30, 2022 September 30, 2023 September 30, 2022 (In thousands) Non-interest Expense (GAAP) $ 14,118 $ 14,343 $ 43,565 $ 43,232 Net Interest Income (GAAP) $ 16,383 $ 20,288 $ 51,733 $ 58,378 Non-interest Income (GAAP) $ 3,612 $ 2,590 $ 8,183 $ 7,679 Non-GAAP adjustments: Loss on securities, net — — — 4 Loss on disposal of premises and equipment 3 — 3 — Unrealized loss on marketable equity securities — 235 — 736 Loss on defined benefit plan termination — — 1,143 — Gain on non-marketable equity investments (238 ) (211 ) (590 ) (352 ) Gain on bank-owned life insurance death benefit (778 ) — (778 ) — Non-interest Income for Adjusted Efficiency Ratio (non-GAAP) $ 2,599 $ 2,614 $ 7,961 $ 8,067 Total Revenue for Adjusted Efficiency Ratio (non-GAAP) $ 18,982 $ 22,902 $ 59,694 $ 66,445 Efficiency Ratio (GAAP) 70.61 % 62.69 % 72.71 % 65.45 % Adjusted Efficiency Ratio (Non-interest Expense (GAAP)/Total Revenue for Adjusted Efficiency Ratio (non-GAAP)) 74.38 % 62.63 % 72.98 % 65.06 % September 30, 2023 September 30, 2022 (In thousands) Book Value per Share (GAAP) $ 10.53 $ 9.52 Non-GAAP adjustments: Goodwill (0.57 ) (0.56 ) Core deposit intangible (0.09 ) (0.11 ) Tangible Book Value per Share (non-GAAP) $ 9.87 $ 8.85 Liquidity and Capital Resources. The term “liquidity” refers to our ability to generate adequate amounts of cash to fund loan originations, loan purchases, deposit withdrawals and operating expenses. Our primary sources of liquidity are deposits, scheduled amortization and prepayments of loan principal and mortgage-backed securities, maturities and calls of investment securities and funds provided by our operations. We can also borrow funds from the FHLB and the FRB based on eligible collateral of loans and securities. Our material cash commitments include funding loan originations, fulfilling contractual obligations with third-party service providers, maintaining operating leases for certain of our Bank properties and satisfying repayment of our long-term debt obligations. Primary Sources of Liquidity At September 30, 2023 and December 31, 2022, the Company’s outstanding borrowings with the FHLB were $31.2 million and $36.2 million, respectively. At September 30, 2023, the Company had $542.0 million in available borrowing capacity with the FHLB. The Company can increase its borrowing capacity with the FHLB by pledging additional investments or loans. At September 30, 2023, the Company had $90.0 million in outstanding borrowings under the FRB’s BTFP, with $25.3 million in additional borrowing capacity. 51 The Company also has a borrowing relationship with the FRB through its primary credit program offered through its Discount Window with a borrowing capacity up to $48.4 million. In addition, the Company also has an available overnight Ideal Way line of credit with the FHLB of $9.5 million. At September 30, 2023 and at December 31, 2022, the Company did not have any outstanding balances under either of these lines. The Company has agreements with approved brokers-dealers to participate in the brokered deposit market to support liquidity. At September 30, 2023, the Company had $1.7 million in brokered deposits included within time deposits on the balance sheet. At December 31, 2022, the Company did not have any brokered deposits. The Company also has available lines of credit of $15.0 million and $10.0 million with other correspondent banks. Interest rates on these lines are determined and reset on a daily basis by each respective bank. At September 30, 2023 and December 31, 2022, we did not have an outstanding balance under either of these lines of credit. In addition, we may enter into reverse repurchase agreements with approved broker-dealers. Reverse repurchase agreements are agreements that allow us to borrow money using our securities as collateral. We also have outstanding at any time, a significant number of commitments to extend credit and provide financial guarantees to third parties. These arrangements are subject to strict credit control assessments. Guarantees specify limits to our obligations. Because many commitments and almost all guarantees expire without being funded in whole or in part, the contract amounts are not estimates of future cash flows. We are also obligated under agreements with the FHLB to repay borrowed funds, under leases for certain of our branches and equipment and for our core processing agreement. Maturing investment securities are a relatively predictable source of funds. However, deposit flows, calls of securities and prepayments of loans and mortgage-backed securities are strongly influenced by interest rates, general and local economic conditions and competition in the marketplace. These factors reduce the predictability of the timing of these sources of funds. The Company’s primary activities are the origination of commercial real estate loans, commercial and industrial loans and residential real estate loans, as well as and the purchase of mortgage-backed and other investment securities. At September 30, 2023, the Company had approximately $136.7 million in loan commitments and letters of credit to borrowers and approximately $349.4 million in available home equity and other unadvanced lines of credit. Deposit inflows and outflows are affected by the level of interest rates, the products and interest rates offered by competitors and by other factors. At September 30, 2023, time deposit accounts scheduled to mature within one year totaled $567.3 million. Based on the Company’s deposit retention experience and current pricing strategy, we anticipate that a significant portion of these time deposits will remain on deposit. We monitor our liquidity position frequently and anticipate that it will have sufficient funds to meet our current funding commitments for the next 12 months and beyond. At September 30, 2023, the Company and the Bank exceeded each of the applicable regulatory capital requirements (See Note 13, Regulatory Capital , to our consolidated financial statements in our 2022 Annual Report on Form 10-K for further information on our regulatory requirements). Material Cash Commitments The Company entered into a long-term contractual obligation with a vendor for use of its core provider and ancillary services beginning in 2016. Total remaining contractual obligations outstanding with this vendor as of September 30, 2023 were estimated to be $12.0 million, with $5.0 million expected to be paid within one year and the remaining $7.0 million to be paid within the next three years. Further, the Company has operating leases for certain of its banking offices and ATMs. Our leases have remaining lease terms of less than one year to fifteen years, some of which include options to extend the leases for additional five-year terms up to ten years. Undiscounted lease liabilities totaled $10.3 million as of September 30, 2023. Principal payments expected to be made on our lease liabilities during the twelve months ended September 30, 2024 were $1.5 million. The remaining lease liability payments totaled $8.8 million and are expected to be made after September 30, 2024. 52 In addition, the Company completed an offering of $20 million in aggregate principal amount of its 4.875% fixed-to-floating rate subordinated notes (the “Notes”) to certain qualified institutional buyers in a private placement transaction on April 20, 2021. Unless earlier redeemed, the Notes mature on May 1, 2031. At September 30, 2023, $19.7 million aggregate principle amount of the Notes was outstanding. The Notes will bear interest from the initial issue date to, but excluding, May 1, 2026, or the earlier redemption date, at a fixed rate of 4.875% per annum, payable quarterly in arrears on May 1, August 1, November 1 and February 1 of each year, beginning August 1, 2021, and from and including May 1, 2026, but excluding the maturity date or earlier redemption date, equal to the benchmark rate, which is the 90-day average secured overnight financing rate, plus 412 basis points, determined on the determination date of the applicable interest period, payable quarterly in arrears on May 1, August 1, November 1 and February 1 of each year. The Company may also redeem the Notes, in whole or in part, on or after May 1, 2026, and at any time upon the occurrence of certain events, subject in each case to the approval of the Board of Governors of the Federal Reserve. We do not anticipate any material capital expenditures during the calendar year 2023, except in pursuance of the Company’s strategic initiatives. The Company does not have any balloon or other payments due on any long-term obligations or any off-balance sheet items other than the commitments and unused lines of credit noted above. At September 30, 2023, we exceeded each of the applicable regulatory capital requirements. As of September 30, 2023, the most recent notification from the Office of Comptroller of the Currency categorized the Bank as “well-capitalized” under the regulatory framework for prompt corrective action. To be categorized as “well-capitalized,” the Bank must maintain minimum total risk-based, Tier 1 risk-based, Common Equity Tier 1 risk-based, and Tier 1 leverage ratios as set forth in the following table. There are no conditions or events since that notification that management believes would change our category. Actual Minimum For Capital Adequacy Purpose Minimum To Be Well Capitalized Amount Ratio Amount Ratio Amount Ratio (Dollars in thousands) September 30, 2023 Total Capital (to Risk Weighted Assets ): Consolidated $ 285,780 14.35 % $ 159,311 8.00 % N/A N/A Bank 269,776 13.56 159,119 8.00 $ 198,899 10.00 % Tier 1 Capital ( to Risk Weighted Assets ): Consolidated 245,743 12.34 119,483 6.00 N/A N/A Bank 249,441 12.54 119,339 6.00 159,119 8.00 Common Equity Tier 1 Capital ( to Risk Weighted Assets ) Consolidated 245,743 12.34 89,612 4.50 N/A N/A Bank 249,441 12.54 89,505 4.50 129,284 6.50 Tier 1 Leverage Ratio ( to Adjusted Average Assets ): Consolidated 245,743 9.53 103,115 4.00 N/A N/A Bank 249,441 9.69 102,976 4.00 128,720 5.00 December 31, 2022 Total Capital ( to Risk Weighted Assets ): Consolidated $ 278,729 14.20 % $ 157,042 8.00 % N/A N/A Bank 264,795 13.50 156,904 8.00 $ 196,131 10.00 Tier 1 Capital ( to Risk Weighted Assets ): Consolidated 239,125 12.18 117,781 6.00 N/A N/A Bank 244,864 12.48 117,678 6.00 156,904 8.00 Common Equity Tier 1 Capital ( to Risk Weighted Assets ): Consolidated 239,125 12.18 88,336 4.50 N/A N/A Bank 244,864 12.48 88,259 4.50 127,485 6.50 Tier 1 Leverage Ratio ( to Adjusted Average Assets ): Consolidated 239,125 9.27 103,229 4.00 N/A N/A Bank 244,864 9.49 103,166 4.00 128,957 5.00 53 We also have outstanding, at any time, a significant number of commitments to extend credit and provide financial guarantees to third parties. These arrangements are subject to strict credit control assessments. Guarantees specify limits to our obligations. Because many commitments and almost all guarantees expire without being funded in whole or in part, the contract amounts are not estimates of future cash flows. OFF-BALANCE SHEET ARRANGEMENTS. The Company does not have any off-balance sheet arrangements, other than noted above under Material Cash Commitments, that have or are reasonably likely to have a current or future effect on our financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources that is material to investors. ITEM 3: QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK There have been no material changes in our assessment of our sensitivity to market risk since our presentation in our 2022 Annual Report and our update on Form 10-Q for the quarter ended June 30, 2023. Please refer to Item 7A of the 2022 Annual Report for additional information. ITEM 4: CONTROLS AND PROCEDURES Disclosure Controls and Procedures. Management, including our Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of our disclosure controls and procedures (as defined in Exchange Act Rules 13a‑15(e) and 15d‑15(e)), as of the end of the period covered by this report. Based upon the evaluation, the Chief Executive Officer and Chief Financial Officer concluded that the disclosure controls and procedures were effective, to ensure that information required to be disclosed in the reports we file and submit under the Securities Exchange Act of 1934, as amended, is (i) recorded, processed, summarized and reported as and when required and (ii) accumulated and communicated to our management, including the Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely discussion regarding required disclosure. Changes in Internal Control Over Financial Reporting. There have been no changes in our internal control over financial reporting identified in connection with the evaluation that occurred during our last fiscal quarter that have materially affected, or that are reasonably likely to materially affect, our internal control over financial reporting. PART II – OTHER INFORMATION ITEM 1. LEGAL PROCEEDINGS. We are subject to claims and legal actions in the ordinary course of business. We believe that all such claims and actions currently pending against us, if any, are either adequately covered by insurance or would not have a material adverse effect on us if decided in a manner unfavorable to us. ITEM 1A. RISK FACTORS. For a summary of risk factors relevant to our operations, see Part 1, Item 1A, “Risk Factors” in our 2022 Annual Report. There are no additional material changes in the risk factors relevant to our operations since December 31, 2022 and our update on Form 10-Q for the quarter ended March 31, 2023. 54 ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS. The following table sets forth information with respect to purchases made by us of our common stock during the three months ended September 30, 2023. Period Total Number of Shares Purchased Average Price Paid per Share ($) Total Number of Shares Purchased as Part of Publicly Announced Programs Maximum Number of Shares that May Yet Be Purchased Under the 2022 Plan (1) July 1 - 31, 2023 — — — 806,600 August 1 - 31, 2023 — — — 806,600 September 1 - 30, 2023 155,161 6.50 155,161 651,439 Total 155,161 6.50 155,161 651,439 (1) On July 26, 2022, the Board of Directors authorized an additional stock repurchase plan under which the Company may purchase up to 1,100,000 shares of common stock, or 5%, of its outstanding common stock, as of the date the 2022 Plan was adopted. There were no sales by us of unregistered securities during the three months ended September 30, 2023. ITEM 3. DEFAULTS UPON SENIOR SECURITIES. None. ITEM 4. MINE SAFETY DISCLOSURE. Not applicable. ITEM 5. OTHER INFORMATION. None. ITEM 6. EXHIBITS. Exhibit Number Exhibit Description 3.2 Restated Articles of Organization of Western New England Bancorp, Inc. (incorporated by reference to Exhibit 3.1 of the Form 8-K filed with the SEC on October 26, 2016). 3.3 Amended and Restated Bylaws of Western New England Bancorp, Inc. (incorporated by reference to Exhibit 3.1 of the Form 8-K filed with the SEC on February 2, 2017). 4.1 Form of Stock Certificate of Western New England Bancorp, Inc. (f/k/a Westfield Financial, Inc.) (incorporated by reference to Exhibit 4.1 of the Registration Statement No. 333-137024 on Form S-1 filed with the Securities and Exchange Commission on August 31, 2006). 31.1* Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 31.2* Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 32.1* Certification of Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. 32.2* Certification of Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. 55 101** Financial statements from the quarterly report on Form 10-Q of Western New England Bancorp, Inc. for the quarter ended September 30, 2023, formatted in Inline XBRL (eXtensible Business Reporting Language): (i) the Consolidated Balance Sheets, (ii) the Consolidated Statements of Net Income, (iii) the Consolidated Statements of Comprehensive Income, (iv) the Consolidated Statements of Shareholders’ Equity, (v) the Consolidated Statements of Cash Flows and (vi) Notes to Consolidated Financial Statements. 104 Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101). * Filed herewith. ** Pursuant to Rule 406T of Regulation S-T, the Interactive Data Files on Exhibit 101 hereto are deemed not filed or part of a registration statement or prospectus for purposes of Sections 11 or 12 of the Securities Act of 1933, as amended, are deemed not filed for purposes of Section 18 of the Securities and Exchange Act of 1934, as amended, and otherwise are not subject to liability under those sections. 56 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized on November 3, 2023. Western New England Bancorp, Inc. By: /s/ James C. Hagan James C. Hagan President and Chief Executive Officer By: /s/ Guida R. Sajdak Guida R. Sajdak Executive Vice President and Chief Financial Officer