Item 1. Business
ITEM 1. BUSINESS.
Overview
VerifyMe, Inc. (“VerifyMe,” the “Company,”
“we,” “us,” or “our”), is a specialized logistics company that specializes in time and temperature
sensitive products, as well as providing brand protection and enhancement solutions. We
operate a Precision Logistics segment which includes the operations of our subsidiary PeriShip Global, LLC (“PeriShip Global”)
and accounts for nearly all VerifyMe revenue, and an Authentication segment. Through our Precision Logistics segment, we provide a value-added
service for sensitive parcel management driven by a proprietary software platform that provides predictive analytics from key metrics
such as pre-shipment weather analysis, flight-tracking, sort volumes, and traffic, delivered to customers via a secure portal. The portal
provides real-time visibility into shipment transit and last-mile events which is supported by a service center. Through our Authentication
segment our technologies enable brand owners to deter counterfeit activities.
Precision Logistics:
The Precision Logistics segment specializes in predictive analytics for optimizing delivery of time and temperature sensitive perishable
products. We manage complex industry-specific shipping logistic processes that require critical time, temperature control and handling
to prevent spoilage and brand impairment. Utilizing predictive analytics from multiple data sources including flight-tracking, weather,
traffic, major carrier feeds, and time of day data, we provide our clients an end-to-end vertical approach for their most critical service
delivery needs. Using our proprietary IT platform, we provide real-time information and analysis to mitigate supply chain flow interruption,
as well as delivering last-mile resolution for key markets, including the perishable healthcare and food industries.
Through our proprietary PeriTrack ® customer
dashboard, we provide an integrated tool that gives our customers an in-depth look at their shipping activities and allows them access
to critical information in support of the specific needs of the supply chain stakeholders. We offer post-delivery services such as customized
reporting for trend analysis, system performance reports, power outage maps, and other tailored reports.
Precision Logistics generates revenue from two
business service models.
· ProActive Service – clients pay us directly for carrier service coupled with our proactive
logistics assistance.
· Premium Service – clients pay us directly or through our carrier partner for our complete
white-glove shipping monitoring and predictive analytics service. This service includes customer web portal access, weather monitoring,
temperature control, full-service center support and last mile resolution.
Products: The Precision Logistics segment
includes the following bundled services as part of our service offerings to our customers:
· PeriTrack ® : Our proprietary PeriTrack® customer dashboard was developed utilizing our
extensive logistics operational knowledge. This integrated web portal tool gives our customers an in-depth look at their shipping activities
based on real-time data. The PeriTrack® dashboard was designed to provide critical information in support of the specific needs of
supply chain stakeholders and gives our customer resolution specialists a 360° view of shipping activity. PeriTrack® features
tools tailored for shippers of perishable goods, which includes the In-Transit Shipment Tracker. This tool provides details on the unique
shipper’s in-transit shipments, with the ability to select and analyze data on individual shipments.
· Service Center : We have assembled a team of customer resolution specialists based in the U.S. This
service team resolves shipping problems on behalf of our customers. The service center acts as a help desk and monitors shipping to delivery
for our customers.
· Pre-Transit Service : We help clients prepare their products for shipments by advising clients on
packaging requirements for various types of perishable products. Each product type requires its own particular packaging to protect it
during shipment, and we utilize our extensive knowledge and research to provide our customers with packaging recommendations to meet their
unique needs.
· Post-Delivery : We provide customized reporting for trend analysis, system performance reports,
power outage maps, and many other reports to help our customers improve their processes and customer service outcomes.
· Weather/Traffic Service : We have full-time meteorologists on staff to monitor weather. A package
may experience a variety of weather conditions between the origin and destination, and our team actively monitors these conditions to
maximize the number of timely and safely transmitted shipments. Similarly, traffic and construction also create unpredictable delays which
our team works diligently to mitigate. If delays or other issues occur, we inform clients and work with them to proactively resolve such
shipment issues.
2
Table of Contents
Authentication : The Authentication segment specializes in anti-counterfeit and brand
protection. This is critical in the current landscape of increased counterfeit activity and customer expectations. VerifyMe has patented
technologies that address the needs of brands.
Opportunities
Precision Logistics: Traditionally, most
shipping businesses utilize the carrier’s data platform for tracking which generally informs the shipping enterprise, and their
customers, when a package is in transit, when a package has been delivered, and some level of detail of the path which a package traveled.
We believe taking the data feeds from a carrier and adding real-time visibility with predictive analytics and the human intervention factor
of our service center gives us a competitive advantage against other third-party platforms that solely rely on the carrier’s data
feeds. We utilize a variety of input sources beyond the carrier’s data feed. Our proprietary “Predictive Analytics”
technology is fed real-time meteorology data, traffic and road construction data, and power grid information to help predict issues before
they happen. If an alert is created the shipper and our service center will work to address the issue and save the perishable product
from spoiling, saving the shipper significant costs and reducing the need to replace products that are no longer viable. We have meteorologists
on staff that track world-wide weather patterns to address predicted issues before they happen. We believe the company has two significant
areas of opportunity. First, our services are specifically designed to address the needs of small and medium size agriculture, food and
beverage companies. Second, the pharmaceutical and healthcare industries represent significant opportunities due to the enhanced tracking
and customer service associated with distribution of these products. We are focusing our sales emphasis on those industries.
Building logistics infrastructure is a capital-intensive
process as the investment is locked in for a considerably long period. Due to the current economic environment, and our cost competitive
offering, we believe companies may opt to outsource their precision logistics services to reduce their operational costs. The outsourcing
of supply chain related and other logistics operations to service providers such as ours allows companies to improve the efficiency of
their businesses by focusing their resources on core competencies. We believe outsourcing this function to our Precision Logistics segment
provides the ideal solution for all parties involved.
Authentication: We believe the products
in our Authentication segment have applications in many areas. Currently, we are marketing opportunities in the areas of preventing counterfeit
and protecting customer brands.
Partnerships:
Precision Logistics has a direct partnership with
a major global carrier company and has data feeds directly from the carrier into our proprietary logistics optimization software which
provides shippers much more detailed information and predictive analytics on their shipment versus a standard shipping code look up which
is provided by the carrier. In addition to relying on this strategic partner for shipping services we have a service agreement pursuant
to which this strategic partner resells our services to its customers under a “white label” arrangement, which we refer to
as our Premium service. Under this arrangement we provide our logistics services to our strategic partner’s customers in exchange
for a pre-negotiated service fee per shipment. Our strategic partner has begun to provide its own service offerings to its customers and
while we will continue to offer our Premium services, we expect our partner will prefer to offer their solution to customers as the primary
recommendation and our solution will be offered as a secondary solution. This does not affect our Proactive services, and we expect to
see growth under that service offering as we focus on providing Proactive services to customers directly.
Our Authentication segment has a contract with
HP Indigo, and a strategic partnership with INX, the third largest producer of inks in North America. We believe these partnerships can
be used to enable brand owners to securely prevent counterfeiting.
Current Economic Environment
In response to market conditions and lower demand
some carriers have implemented strategies to address a potential global recession. In April 2023, the major carrier that PeriShip Global
partners with laid out steps it was taking to slash $4 billion in permanent costs by the end of its 2025 fiscal year in response to these
market conditions and lower demand. In June 2023, the major carrier stated that due to ongoing demand, it plans to ground 29 more aircraft
in its fiscal year that started in June 2024. In mid-December 2024, the carrier forecasted flat revenue year over year for 2025.
We have seen a softening in demand for some services related to high-end
perishable items which seem to be impacted by reduced discretionary spending by U.S. consumers. While a recession, whether global or
more localized to the U.S., may decrease the demand for our services that are more discretionary in nature, we believe that the internal
cost cutting measures, if implemented by the major global carrier may benefit out-sourced service providers. We are working with this
major global carrier to address their small and medium-sized business clients, which we believe is an underserved market and presents
growth opportunities for our Precision Logistics segment. However, we can provide no assurances that a decline in discretionary consumer
spending will not have a negative impact on our revenues and results of operations.
3
Table of Contents
Divestitures
On December 8, 2024, we sold our Trust Codes Global business pursuant
to a Share Sale Agreement with Paul Ryan, former Executive Vice President of the Authentication Segment and employee of Trust Codes Global
Limited. The purchase price per the agreement was $1 NZD. We recognized a loss of $0.1 million on the sale of the business. During the
year ended December 31, 2024, $0.1 million was reclassified from accumulated other comprehensive loss into earnings and is included
in general and administrative in our consolidated statements of operations.
Seasonality
We experience seasonal fluctuations
in our net revenues from sales in our Precision Logistics segment. Revenues from sales are generally higher in the fourth quarter than
in other quarters due to increased holiday shipments. The seasonality of our business may cause fluctuations in our quarterly operating
results.
Our Intellectual Property
Intellectual property is important to our business. As
of December 31, 2024, our current patent and trademark portfolios consist of nine granted U.S. patents and two granted European patents,
two pending foreign patent applications, twenty-one registered U.S. trademarks and several foreign trademarks. The Company abandoned
one patent during the year ended December 31, 2024.
While some of our granted patents are commercially
ready, we believe that others may have commercial application in the future but will require additional capital and/or a strategic partner
in order to reach the potential markets. All of our patents are related to the inventions described above. Our registered patents expire
between the years 2025 and 2043. The expiration date of a pending application that matures into a registration depends upon the issuance
date and any adjustment under 35 U.S.C. 154(b).
The issuance of a patent
is considered prima facie evidence of validity. The granting of a patent does not prevent a third party from seeking a judicial
determination that the patent is invalid. Such challenges to the validity of a patent are not uncommon and can be successful. There can
be no assurance that a challenge will not be filed to one or more of our patents, if granted, and that if filed, such a challenge will
not be successful.
We have trademarked the VerifyMe TM brand
in the United States and have registered and pending applications with respect to our brand internationally. However, our name and brand
could be confused with brands that have similar names, including but not limited to Verified.Me, a service offered to Canadians by SecureKey
Technologies Inc. We are aware of names and marks similar to our service marks being used from time to time by other persons that could
result in confusion and may diminish the value of our brands and adversely affect our business. See Item 1A “Risk Factors”
for additional information regarding the risk of confusion of our name with other brands and other intellectual property risks.
Research and Development
Research and development
efforts were focused on expanding our technology into new areas of implementation and to develop unique customer applications. We spent
approximately $70 thousand and $107 thousand during the years ended December 31, 2024, and 2023, respectively, on research and development.
We continue to monitor
the market for state-of-the-art innovation and may either develop, partner to deploy or seek to acquire new technologies, products and
services in the future, if we believe it would provide a competitive market advantage and could be successfully monetized.
4
Table of Contents
Sales and Marketing
Strategy
Business development and sales resources are aligned
to support existing customer accounts and new customer development. We use social media channels, such as LinkedIn, and Meta (f/k/a Facebook)
as a means of marketing our services. By staying in contact and engaging with customers, we are able to identify possible needs and look
for opportunities to expand the services we are providing. We are currently revising and optimizing our websites to improve customer engagement
and SEO. We will also continue to participate in trade show attendance which had declined during the height of the COVID pandemic.
Competition
PeriShip Global has developed its own software
portal with predictive analytics for weather, traffic, power grids, and data feeds it receives from one of the world’s largest logistics
carriers. There are other companies that operate a similar business model, however most of these companies specialize in a particular
field such as healthcare or non-perishable building materials. Our Precision Logistics segment operates in all of the perishable segments.
In addition, the major carriers such as FedEx, UPS and DHL all have internal operations servicing the critical time, temperature, and
cold storage shipping segment.
The market for protection from diversion, theft
and forgery is a highly fragmented industry that includes smaller companies as well as a number of large, well-established companies.
In general, we believe competition in our principal markets is primarily driven by product performance, features and liability; price;
ease of implementation, technology effectiveness, digital instant verification; new laws and regulations; product innovation and timing
of new product introductions; ability to develop, maintain and protect proprietary products and technologies; sales and distribution capabilities;
technical support and service; brand loyalty; applications support; and breadth of product line.
Some of our competitors have substantially greater
financial, human and other resources than we have. As a result, we may not have sufficient resources to develop and market our services
to the market effectively. We expect competition with our products and services to continue and intensify in the future.
Major Customers/Vendors
During the year ended December 31, 2024, one customer
represented 16% of revenues and one customer represented 17% of revenues for the year ended December 31, 2023.
As of December 31, 2024, two customers made up
36% of accounts receivable. As of December 31, 2023, three customers accounted for 47% of total accounts receivable.
During the year ended December 31, 2024, and December
31, 2023, one vendor accounted for 99% of transportation costs, in our Precision Logistics segment.
Employees and External
Sales Force
As of December 31, 2024, we employed approximately
forty persons and four consultants. Of these employees, approximately forty were employed in our Precision Logistics operations and four
were employed by our Authentication operations. Because of the nature of our business, many of our employees and consultants can, and
do, conduct their work for us remotely.
We have also entered
into commissioned sales contract arrangement with our strategic partner, HP Indigo.
Available Information
We make available free
of charge on our website, www.verifyme.com, all materials that we file electronically with the Securities and Exchange Commission (“SEC”),
including our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and amendments to those reports,
filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”),
as soon as reasonably practicable after electronically filing such materials with, or furnishing them to, the SEC. We have not incorporated
by reference into this Report the information included, or that can be accessed through, our website and you should not consider it to
be part of this Report.
The SEC maintains an
Internet website, www.sec.gov that contains reports, proxy and information statements and other information that we file electronically
with the SEC.
5
Table of Contents