8 unchanged sentences
Among others, these risks relate to:
−Removed: • Our results of operations, including adverse impacts from the COVID-19 pandemic, our significant net losses since inception, our ability to achieve or maintain profitability in the future, and our ability to maintain our rate of revenue growth;
+Added: • Our results of operations, including adverse impacts from the ongoing COVID-19 pandemic, our significant net losses since inception, our ability to achieve or maintain profitability in the future, and our ability to maintain our rate of revenue growth;
• Our ability to grow our member base, including by attracting new members from internet searches and from leads generated from Territory Partners, veterinarians and other third parties, to retain these members, and to recover our member acquisition costs;
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To date, the pandemic has not had a material adverse impact on our business, although it could impact growth rates in the future.
−Removed: • The COVID-19 pandemic and related public health measures have resulted in significant unemployment.
−Removed: The related economic impact on consumers may result in decreased new enrollments in our subscription and increased cancellations.
−Removed: • The global work-from-home operating environment has restricted some of our Territory Partners from conducting face-to-face visits with veterinarians and their staff.
−Removed: • Veterinarians have reported that pets may contract COVID-19, and the extent to which COVID-19 may be communicable among humans, dogs and cats and its health impact on pets is somewhat uncertain.
−Removed: An increase in COVID-19 among pets may cause our veterinary invoice expense to increase.
−Removed: • While we are not currently experiencing any meaningful decreases in veterinary invoice expenses, many insurance companies within the property and casualty insurance space are providing refunds to policyholders in light of reduced claims trends they are experiencing, and it is possible that state insurance regulators may require us to provide refunds or otherwise change our behavior.
+Added: • The economic impact on consumers resulting from the COVID-19 pandemic and related public health measures may result in decreased new enrollments in our subscription and increased cancellations as consumers may shift their spending in response to economic uncertainty.
+Added: Such a shift could materially adversely affect us if we are unable to adjust our subscription to match consumer needs.
+Added: • Governmental lockdowns, restrictions or new regulations have and could in the future impact the ability of our Territory Partners to conduct face-to-face visits with veterinarians and their staff.
+Added: The extent and/or duration of these restrictions and limitations could impact our ability to promote and support our subscription through the veterinary channel.
+Added: • While we have not seen definitive evidence, some veterinarians have reported that pets may contract COVID-19.
+Added: The extent to which COVID-19 may be communicable among humans, dogs and cats and its health impact on pets is somewhat uncertain and an increase in COVID-19 among pets may cause our veterinary invoice expense to increase.
+Added: • While we are not currently experiencing any meaningful decreases in veterinary invoice expenses, several insurance companies within the property and casualty insurance space have provided refunds to policyholders in light of reduced claims trends they are experiencing, and it is possible that state insurance regulators may require us to provide refunds or otherwise change our behavior.
• The duration of the pandemic, whether it may recur, and its other long-term impacts are highly uncertain and cannot be predicted.
These risks and uncertainties make it challenging to manage our growth, maintain business relationships, price our subscription plans and otherwise plan for our business.
−Removed: In accordance with local and state directives, we have shifted our operations from our corporate office facility located in Seattle, Washington, and substantially all of our personnel are working from home.
−Removed: We have not conducted business in this manner previously, do not know how long we may need to continue in this manner, and may experience reduced productivity of our employees, greater exposure to cybersecurity threats, or other operational risks.
−Removed: Similarly, many of our Territory Partners, our vendors, the businesses for which we write policies in our other business segment, and our strategic partners are working from home, and many veterinary hospitals are working at reduced staffing levels and hours of operation.
−Removed: The extent to which these parties suffer inefficiencies or other risks from their work-from-home arrangements, and the extent to which those risks may impact us, is impossible to predict.
+Added: Beginning in spring 2020, in accordance with local and state directives, we shifted our operations from our corporate office facility located in Seattle, Washington, and substantially all of our personnel began working from home.
+Added: As COVID-19 related restrictions ease and more people get vaccinated, we have begun the process of transitioning those personnel who are comfortable working in an office setting back to our corporate office facility but a significant number of our personnel continue to work from home.
+Added: While we learned during COVID-19 that we can work very effectively in a fully-remote environment, the partial return to in-office work and the potential transition to permanent remote working arrangements for some employees may result in increased costs, decreased efficiency, deterioration of corporate culture, greater exposure to cybersecurity threats, or other operational risks.
+Added: Similarly, many of our Territory Partners, our vendors, the businesses for which we write policies in our other business segment, and our strategic partners may continue to work from home, and many veterinary hospitals are working at reduced staffing levels and hours of operation.
+Added: In addition, our management team has spent, and will likely continue to spend, significant time, attention and resources monitoring the COVID-19 pandemic and associated global economic uncertainty and seeking to manage its effects on our business and workforce.
+Added: Our efforts to re-open our corporate office facility safely may also expose our employees and other third parties to health risks and us to associated liability, and they will involve additional financial burdens.
+Added: While the pandemic conditions appear to be improving, the impacts of COVID-19 and related economic conditions on our results remain highly uncertain and in many ways outside of our control.
+Added: The scope, duration and magnitude of the direct and indirect effects of COVID-19 are evolving rapidly and in ways that are difficult, if possible, to anticipate.
We have incurred significant cumulative net losses since our inception and may not be able to maintain profitability in the future.
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Any inability to secure, maintain or effectively manage these complicated relationships with strategic partners could have a material adverse effect on our revenue and operating results.
−Removed: Our business and financial condition is subject to risks related to our writing of policies unaffiliated third parties.
+Added: Our business and financial condition is subject to risks related to our writing of policies for unaffiliated third parties.
Our other business segment includes revenues and expenses involving contractual relationships with unaffiliated third parties and related marketing to enterprises.
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Section 203 imposes certain restrictions on mergers, business combinations and other transactions between us and holders of 15% or more of our common stock.
−Removed: Our board of directors recently approved an Employee Severance and Change in Control Plan that applies to each employee of our company.
+Added: Our Board recently approved an Employee Severance and Change in Control Plan that applies to each employee of our company.
This plan provides certain benefits to our employees in the event there is a change in control of our company and an employee is terminated under certain conditions.
5 unchanged sentences
Compared sentence by sentence after normalising whitespace, quotation marks, case and digits, so re-formatting and restated figures do not read as changed language. Wording changes appear as one removal and one addition. The current filing and the prior one are authoritative.