Item 1. Business
ITEM
1. BUSINESS
OVERVIEW
The
Singing Machine Company, Inc., a Delaware corporation (the “Company,” “SMC”, “The Singing Machine”),
and wholly-owned subsidiaries SMC (Comercial Offshore De Macau) Limitada (“Macau Subsidiary”), SMC Logistics, Inc. (“SMCL”)
and SMC-Music, Inc. (“SMCM”), are primarily engaged in the development, marketing, and sale of consumer karaoke audio equipment,
accessories and musical recordings. The products are sold directly to distributors and retail customers.
We
do business with a number of entities that are principally owned by the Company’s Chairman, Philip Lau, including Starlight R&D
Ltd (“SLRD”), Starlight Consumer Electronics USA, Inc., (“SCE”), Cosmo Communications Corporation of Canada,
Inc. (“Cosmo”), Winglight Pacific, Ltd (“Winglight”) and Starlight Electronics Company Ltd (“SLE”),
among others.
Singing
Machine is a leading global karaoke and music entertainment company that specializes in the design and production of quality karaoke
and music enabled consumer products for adults and children. SMC’s products are among the most widely available karaoke products
in the world. SMC’s mission is to “create joy through music.” In order to deliver on this mission, SMC is focused on
the following multi-prong approach:
●
In
the short-term, improve profitability by optimizing operations and continue to expand gross margins.
●
In
the mid-to-long-term, continue to grow our global distribution and expand into new product categories that take advantage of SMC’s
vast distribution relationships and sourcing abilities.
SMC’s
portfolio of owned and licensed brands and products are organized into the following categories:
Karaoke —including
our flagship brand Singing Machine , SMC’s karaoke line is driven by quality products at affordable price points that deliver
great value to our customers. All of Singing Machine’s karaoke products are Bluetooth™ enabled to allow access digital music
content via SMC’s mobile apps available on iOS and Android platforms. The core karaoke line offers best-in-class innovative features
such as: enable customers to output video to a TV screen, correct singer’s pitch in real-time, stream karaoke content directly
to the machine, sing duets, display scrolling lyrics in-time with the song, and play custom karaoke CD+G discs. Its products are sold
directly to consumers via its retail channels, ecommerce, own website, and distributors worldwide. This product category accounted for
approximately 76% of the Company’s net sales in fiscal 2021.
Licensed
Products —including brands such as Carpool Karaoke . In 2019, SMC entered into a 3-year license agreement with CBS®
for its Carpool Karaoke brand, made popular by James Corden on The Late Late Show with James Corden. The Company launched an innovative
Carpool Karaoke Microphone that works specifically in the car. The Company is actively exploring other new licensing opportunities. This
product category accounted for approximately 10% of the Company’s net sales in fiscal 2021.
Microphones
and Accessories — the Company currently offers a line of traditional microphone accessories that are compatible with Singing
Machine karaoke machines. These microphones feature an assortment of colors, come wired or wireless, and may include new features like
party lighting and voice changing effects. The Company is also seeing growth in portable Bluetooth® microphones which are marketed
under the Party Machine brand. This product category accounted for approximately 10% of the Company’s net sales in fiscal
2021.
Singing
Machine Kids Youth Electronics —including the brand Singing Machine Kids . SMC’s Kids line of products offer fun
music entertainment features designed specifically for children. SMC Kids products provide a high quality introduction to singing and
music entertainment for young singers and offer innovative features like voice changing effects, recording, Bluetooth™ compatibility,
and portability. This product category accounted for approximately 3% of the Company’s net sales in fiscal 2021.
Music
Subscriptions —in conjunction with its premium partner, Stingray Digital, the Company offers karaoke music subscription services
for the iOS and Android platforms as well as a web-based download store and integrated streaming services for Singing Machine hardware.
The Company currently offers almost 20,000 licensed karaoke songs in the catalog. This product category accounted for approximately 1%
of the Company’s net sales in fiscal 2021.
Product
Development and Design
Product
development is a key element of our strategic growth plan. We strive to delivery many new exciting consumer products to market every
single year to retain our presence as the market-leader in consumer karaoke products. Strategic product development is done in-house
from our corporate headquarters in Fort Lauderdale, FL where we identify new potential categories, features, and price points. Products
are created in conjunction with contract product designers and inventors in collaboration with our contract manufacturers in China to
deliver fun products that represent tremendous value to our customers. In addition to new products, we always look for ways to improve
existing products to hit more affordable price points or improve features based upon market feedback.
Business
Segments
SMC
operates in one principal industry segment across geographically diverse marketplaces, selling our products globally to large, national
retailers as well as independent retailers, on our retailer’s websites, and our own direct to consumer website. In North America,
our customers include Amazon.com, Costco, Sam’s Club, Target and Wal-Mart. Our largest international territories are the U.K. and
Australia where we sell through international distributors, representatives, and to select international retail customers in geographic
locations where we do not have a direct sales presence.
4
Suppliers
and Manufacturing
We
source our products from a variety of contract manufacturers in southern China. We are not dependent on any one supplier as we use many
manufacturers (currently over 5) to make our products. We maintain a Hong Kong office that provides us with factory management, sourcing,
quality control, engineering, and product development. We buy finished goods from our suppliers and generally do not source raw materials
for manufacturing, however in limited circumstances where we develop proprietary hardware and software, we will secure the proprietary
circuits and provide to our contract manufacturers for assembly into the final product. While we are not responsible to source raw materials,
we rely on our contract manufacturers’ ability to secure injected plastic, wood cabinets, integrated circuits, TFT panels, speaker
drivers, and other components that are necessary for assembly into our final products.
Our
goods are produced by our contract manufacturers and are either shipped via ocean vessels to our distribution center in Ontario, California
or we utilize a direct import program where our retail customers coordinate to pick up the goods FOB China. The direct import program
allows our customers to take advantage of better ocean container rates through bigger volume and allows us to bypass our California warehouse.
We maintain a third-party logistics warehouse in Canada where we sell directly to retail customers and independent channels in Canada.
Historically, most of our customers pick up goods from our warehouse (freight collect).
Sales
and Marketing
Our
products are marketed and sold through our direct sales team, working in conjunction with independent sales representatives that provide
sales and customer support for our retail customers in North America. Sales are recognized upon transfer of title to our customers and
are made utilizing standard credit terms of approximately 60-90 days. Our sales terms indicate that we only accept returns for defective
merchandise, however we have accepted overstock returns from our retail partners in the past.
We
seek to expand our direct-to-consumer sales, which we believe will increase overall gross margins and also increase brand awareness.
Marketing,
promotion and consumer engagement are key elements in the youth electronics, toy, and music categories. Historically, a significant percentage
of our promotional spending has been structured as co-op promotion incentives with our large retail partners. We continue to focus our
marketing efforts on growing brand awareness among our target consumer demographic, optimizing marketing investments, and executing an
integrated marketing strategy. We believe an important component of our future growth is based on speaking to the right customer, with
the right content, in the right channel, at the right time. We have implemented online marketing, social media, and digital analytics
tools, which allow us to better measure the performance of our marketing activities, learn from our consumers, and receive valuable insights
into industry and competitor activities.
Customer
service is a critical component of our marketing strategy. We maintain a U.S.-based internal customer service department within our corporate
headquarters that responds to customer inquiries, investigates and resolves issues, and is available to assist customers and consumers
during business hours.
Competition
The
youth electronics, toy, and music industry has many participants, none of which has dominant market share, though certain companies may
have disproportionate strength in specific product categories. We compete with a number of different companies in a variety of categories,
although there is no single company that competes with us across all of our product categories. Our largest direct competitors are Singsation®,
Singtrix®, eKids®, Bonaok, Karaoke USA™, and Ion® Audio.
The
primary method of competition in the industry consists of brand positioning, product innovation, quality, price, and timely distribution.
Our competitive strengths include our ability to develop innovative new products, speed to market, our relationships with major retailers,
and the quality and pricing of our products.
Intellectual
Property
We
rely on a combination of trademarks, patents, and trade secrets to protect our intellectual property. Our current U.S. patents include
various designs for karaoke products. The issued U.S. patents expire at various times depending on the date of issuance during the next
18 years. In certain circumstances, we will partner with third parties to develop proprietary products, and, where appropriate, we have
license agreements related to the use of third-party innovation in our products. The duration of our trademark registrations varies from
country to country. However, trademarks are generally valid and may be renewed indefinitely as long as they are in use and/or their registrations
are properly maintained.
Customers
Sales
to the Company’s top five customers together comprised approximately 90% and 80% of our net sales in fiscal 2021 and 2020, respectively.
In fiscal 2021, revenues from four of these customers represented greater than 10% of net sales at a percentage of 36%, 20%, 13% and
12% of total net sales. In fiscal 2020, revenues from three of these customers represented greater than 10% of net sales at a percentage
of 41%, 13%, and 10% of total net sales.
We
have no long-term contracts with these customers, and as a result, our success depends heavily on our customers’ willingness to
purchase and provide shelf space for our products.
Seasonality
We
do experience heightened seasonal demand for our products in our second and third quarters of our fiscal year. In Fiscal 2021 and Fiscal
2020, approximately 86% and 85%, respectively of our net sales shipped in our second and third quarters. However, we continually look
for products and new categories to reduce our reliance on seasonality.
5
Regulatory
Matters
Each
of our products is designed to comply with all applicable mandatory and voluntary safety standards. In the United States, these safety
standards are promulgated by federal, state and independent agencies such as the US Consumer Product Safety Commission, ASTM, the Federal
Communications Commission, the Food and Drug Administration, the Federal Trade Commission, and various states Attorney Generals and state
regulatory agencies. All of our products are independently tested by third party laboratories accepted by the Consumer Product Safety
Commission to verify compliance to applicable safety standards. A similar approach is used to design and test products sold internationally.
Insurance
We
carry product liability insurance that provides us with $10,000,000 coverage with a minimal deductible. We consult with our insurers
to ascertain appropriate liability coverage for our product mix. We believe our current coverage is adequate for our existing business
and will continue to evaluate our coverage in the future in line with our expanding sales and product breadth.
Employees
We
believe that the development, attraction and retention of employees is an important factor to our Company’s success. We offer our
employees a wide range of benefits, including 100% paid health benefits for the employee, generous leave, vacation, and personal paid
time-off, 12 paid company holidays a year, and flexible work hours to work-from-home. To support the advancement of our employees, we
offer training and development programs encouraging advancement from within. As of the filing of this document we had 33 employees, 16
of which are located at our corporate office and 17 at our logistics center in Ontario, California. During peak shipping season (July
thru December), we rely heavily on temporary labor at our logistics warehouse to handle the increased shipment volume.
Environmental
Issues
We
may be subject to legal and financial obligations under environmental, health and safety laws in the United States and in other jurisdictions
where we operate. We are not currently aware of any material environmental liabilities associated with any of our operations.
Available
Information
The
Company is incorporated under the laws of the State of Delaware and was formed in 1994. We are publicly traded on the OTCQX Market under
the symbol “SMDM”Our principal executive offices are located at 6301 NW 5 th Way, Suite 2900, Fort Lauderdale,
FL, and our telephone number is (954) 596-1000. We maintain our corporate website at www.singingmachine.com .
We
file reports with the Securities and Exchange Commission (“SEC”), including an annual report on Form 10-K, quarterly reports
on Form 10-Q, current reports on Form 8-K, and amendments to those reports that we file with, or furnish to, the SEC. The SEC maintains
an Internet website, www.sec.gov , that contains reports, proxy and information statements and other information that we file electronically
with the SEC. Our website also includes corporate governance information, including our Code of Ethics and our Board committee charters.
The information contained on our website does not constitute a part of this report.
Text extracted from the filing as submitted to EDGAR. Formatting, tables and exhibits are simplified for reading; the original document is authoritative for anything you rely on.