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Risks Relating to Our Business and the Industry in which we Compete
−Removed: Our results of operations could in the future be materially adversely impacted by global, macroeconomic events, such as the coronavirus pandemic (COVID-19), and the response to contain it.
−Removed: The coronavirus (COVID-19) pandemic and the mitigation efforts to control its spread have created significant volatility, uncertainty and economic disruption.
−Removed: The extent to which the coronavirus pandemic and recovery activity impacts our business, operations and financial results will depend on numerous evolving factors that we may not be able to accurately predict, including:
−Removed: the duration and scope of the pandemic;
−Removed: governmental, business and individuals’ actions that have been and continue to be taken in response to the pandemic, including our ability to fully perform on our contracts as a result of government actions or reduction in personnel due to the federal vaccine mandate which requires all federal contractors to be vaccinated;
−Removed: the impact of the pandemic on economic activity and actions taken in response;
−Removed: the effect on our clients and client demand for our services and solutions;
−Removed: our ability to sell and provide our services and solutions, including as a result of travel restrictions and people working from home (as described below in the Management Discussion & Analysis, this has resulted in certain delays in our provision of services and postponements of project work requiring travel) and any closures of our and our clients’ offices and facilities, particularly at our pharmacy distribution centers.
−Removed: Furthermore, the significant increase in remote working of our employees may exacerbate certain risks to our business, including an increased demand for information technology resources and the increased risk of malicious technology-related events, such as cyberattacks and phishing attacks.
−Removed: Customers may also slow down decision making, delay planned work or seek to terminate existing agreements.
−Removed: Government agencies are our primary customers and the long-term impact of increased government spending in response to COVID-19 remains uncertain.
−Removed: The duration and spread of the pandemic still may cause reduced demand for certain services we provide, particularly if its results in a recessionary economic environment or the spending priorities of the U.S.
−Removed: government shift in ways adverse to our business focus.
−Removed: Any of these events could materially adversely affect our business, financial condition, results of operations and the market price of our common stock.
We depend on contracts with the Federal government for virtually all of our revenue and our business could be seriously harmed if the Federal government decreased or ceased doing business with us.
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Government as of September 30, 2023 and 2022.
+Added: We expect that Federal government contracts will continue to be our primary source of revenue for the foreseeable future.
We believe that the credit risk associated with our receivables is limited due to the creditworthiness of these customers.
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A significant portion of our revenue is concentrated in a small number of contracts, and we could be seriously harmed if we were unable to continue providing services under, or unsuccessful in our recompete efforts on, these contracts.
−Removed: We are dependent upon the continuation of our relationships with the VA and HHS as a significant portion of our revenue is concentrated in a small number of contracts with these customers.
+Added: We are dependent upon the continuation of our relationships with the VA and HHS as a significant portion of our revenue is concentrated in contracts with these customers.
There can be no assurance as to the actual amount of services that we will ultimately provide to VA and HHS under our current contracts, or that we will be successful in recompete efforts.
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As previously reported, various agencies within the federal government have policies that support small business goals, including the adoption of the “Rule of Two” by the VA, which provides that the agency shall award contracts by restricting competition for the contract to service-disabled or other veteran owned businesses.
−Removed: To restrict competition pursuant to this rule, the contracting officer must reasonably expect that at least two of these businesses, which are capable of delivering the services, will submit offers and that the award can be made at a fair and reasonable price that offers the best value to the United States.
+Added: To restrict competition pursuant to this rule, the contracting officer must reasonably expect that at least two of these businesses, which are capable of delivering the services, will submit offers and that the award can be made at a fair and reasonable price that offers the best value to the U.S.
The effect of these set-aside provisions may limit our ability to compete for prime contractor positions on programs that we have targeted for growth and to maintain our prime contractor position as current contracts are subject to renewal.
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Consequently, programs are often partially funded initially and additional funds are committed only as Congress makes further appropriations.
−Removed: Further, congressional seats may change during election years, and the balance of spending priorities may change along with them.
In recent years, we have seen frequent debates regarding the scope of funding of our customers, thereby leading to budgetary uncertainty for our Federal customers.
−Removed: Changes in federal government budgetary priorities could directly affect our financial performance.
+Added: Changes in federal government budgetary priorities or actions taken to address government budget deficits, the national debt, and/or prevailing economic conditions, could directly affect our financial performance .
+Added: Further, congressional seats may change during election years, and the balance of spending priorities may change along with them.
A significant decline in government expenditures, a shift of expenditures away from programs that we support or a change in federal government contracting policies could cause federal government agencies to reduce their purchases under contracts, to exercise their right to terminate contracts at any time without penalty or not to exercise options to renew contracts.
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Government entities with which we do business are delayed, decreased or underfunded, our consolidated revenues and results of operations could be materially and adversely affected.
−Removed: We may experience disruption of existing programs, delays in contract awards, and other actions, including partial or complete contract terminations.
VA programs, which accounted for approximately 36.9% and 31.9% of Company revenue for the years ended September 30, 2023 and 2022, respectively, were exempt from the spending caps established under Federal government sequestration targets enacted in 2013.
−Removed: The government is currently operating under a continuing resolution (CR) which expires December 16, 2022.
+Added: Because we depend on U.S.
+Added: government contracts, a delay in the completion of the U.S.
+Added: government's budget and appropriations process could delay procurement of the services we provide and adversely affect our future revenues.
+Added: The funding of U.S.
+Added: government programs is subject to an annual congressional budget authorization and appropriations process.
+Added: In years when the U.S.
+Added: government does not complete its appropriations before the beginning of the new fiscal year on October 1, government operations are typically funded pursuant to a "continuing resolution," which allows federal government agencies to operate at spending levels approved in the previous appropriations cycle but does not authorize new spending initiatives.
+Added: Currently, the government is currently operating under a continuing resolution (CR) which expires on January 19, 2024 for certain departments and February 2, 2024 for others.
+Added: When the U.S.
+Added: government operates under a CR, delays can occur in the procurement of the services and solutions that we provide and may result in new initiatives being canceled.
When a CR expires, unless appropriations bills have been passed by Congress and signed by the President, or a new CR is passed and signed into law, the government must cease operations, or shutdown, except in certain emergency situations or when the law authorizes continued activity.
We continuously review our operations in an attempt to identify programs potentially at risk from CRs so that we can consider appropriate contingency plans.
+Added: A federal government shutdown could, however, result in our incurrence of substantial labor or other costs without reimbursement under customer contracts, the delay or cancellation of programs or the delay of contract payments, which could have a negative effect on our cash flows and adversely affect our future results of operations.
The markets in which we operate are highly competitive, and many of the companies we compete against have substantial resources.
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Further, many of our contracts and task orders with the Federal government are awarded through a competitive bidding process, which is complex and sometimes lengthy.
−Removed: We expect that much of the opportunities we will seek in the foreseeable future will be awarded through competitive bidding.
+Added: We expect that many of the opportunities we will seek in the foreseeable future will be awarded through competitive bidding.
Furthermore, budgetary pressures and developments in the procurement process have caused many government customers to increasingly purchase goods and services through IDIQ contracts, GSA schedule contracts and other government-wide acquisition contracts.
These contracts, some of which are awarded to multiple contractors, have increased competition and pricing pressure, requiring that we make sustained post-award efforts to realize revenue under each such contract.
−Removed: Many of our competitors are larger and have greater resources than we do, larger client bases and greater brand recognition.
−Removed: Our competitors, individually or through relationships with third parties, may be able to provide clients with different or greater capabilities or benefits than we can provide.
+Added: Many of our competitors are larger and have greater resources than we do, larger customer bases and greater brand recognition.
+Added: Our competitors, individually or through relationships with third parties, may be able to provide customers with different or greater capabilities or benefits than we can provide.
If we are unsuccessful in competing with these other companies, our revenues and margins may materially decline.
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The resulting delay in the startup and funding of the work under these contracts may cause our actual results to differ materially and adversely from those anticipated, and there can be no assurance that such protest process or implementation delays will not have a material adverse effect on our financial condition or results of operations in the future.
−Removed: Our business may suffer if we or our employees are unable to obtain and maintain the necessary security clearances or other qualifications required to perform services for our clients.
+Added: Our business may suffer if we or our employees are unable to obtain and maintain the necessary security clearances or other qualifications required to perform services for our customers.
Many federal government contracts require us to have security clearances and employ personnel with specified levels of education, work experience and security clearances.
Depending on the level of clearance, security clearances can be difficult and time-consuming to obtain.
−Removed: If we or our employees lose or are unable to obtain necessary security clearances, we may not be able to win new business and our existing clients could terminate their contracts with us or decide not to renew them.
+Added: If we or our employees lose or are unable to obtain necessary security clearances, we may not be able to win new business and our existing customers could terminate their contracts with us or decide not to renew them.
To the extent we cannot obtain or maintain the required security clearances for our employees working on a particular contract, we may not derive the revenue anticipated from the contract, which could cause our results to differ materially and adversely from those anticipated.
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We must comply with complex laws and regulations relating to the formation, administration, and performance of federal government contracts, including the Federal Acquisition Regulation, which, among other things, requires us to certify and disclose cost and pricing data and to divest work in the event of certain organizational conflicts of interest.
−Removed: These laws and regulations create compliance risk and affect how we do business with our federal agency clients, and may impose added costs on our business.
−Removed: The government may in the future reform its procurement practices or adopt new contracting rules and regulations, including cost accounting standards, that could be costly to satisfy or that could impair our ability to obtain new contracts.
+Added: These laws and regulations create compliance risk and affect how we do business with our federal agency customers and may impose added costs on our business.
+Added: The government may in the future reform its procurement practices or adopt new contracting rules and regulations, including cost accounting standards, that could be costly to satisfy or that could impair our ability to obtain new contracts or change the basis upon which it reimburses our compensation and other expenses or otherwise limit such reimbursements.
+Added: These changes could impair our ability to obtain new contracts or win re-competed contracts or adversely affect our future profit margin.
Additionally, the government may face restrictions from new legislation, regulations or government union pressures, on the nature and amount of services the government may obtain from private contractors.
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Our business growth and profitable operations require that we develop and maintain strong relationships with other contractors with whom we partner or otherwise depend on.
−Removed: We may enter into future teaming ventures with other companies, which carry risk in regards to maintaining strong, trusted working relationships in order to successfully fulfill contract obligations.
+Added: We may enter into future teaming ventures with other companies, which carry risk in regard to maintaining strong, trusted working relationships in order to successfully fulfill contract obligations.
Teaming arrangements may include being engaged as a subcontractor to a prime contractor, engaging a subcontractor on a contract for which we are the prime contractor, or entering into a joint venture with another company.
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We expect to depend on relationships with other contractors for a portion of our revenue in the foreseeable future.
−Removed: Our revenue and operating results could differ materially and adversely from those anticipated if any such prime contractor or teammate chooses to offer directly to the client services of the type that we provide or if they team with other companies to provide those services.
+Added: Our revenue and operating results could differ materially and adversely from those anticipated if any such prime contractor or teammate chooses to offer directly to the customer services of the type that we provide or if they team with other companies to provide those services.
Restrictions on or other changes to the federal government’s use of service contracts may harm our operating results.
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Such violations could include intentional disregard for Federal government procurement regulations, engaging in unauthorized activities, seeking reimbursement for improper expenses, or falsifying time records.
−Removed: Employee misconduct could also involve the improper use of our clients' sensitive or classified information and result in a serious harm to our reputation.
+Added: Employee misconduct could also involve the improper use of our customers' sensitive or classified information and result in a serious harm to our reputation.
While we have appropriate policies in effect to deter illegal activities and promote proper conduct, it is not always possible to deter employee misconduct.
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If we are unable to attract qualified personnel, our business may be negatively affected.
−Removed: We rely heavily on our ability to attract and retain qualified professionals and other personnel who possess the skills, experience, and licenses necessary in order to provide our solutions for our assignments.
+Added: We rely heavily on our ability to attract and retain qualified employees and other personnel who possess the skills, experience, and licenses necessary in order to provide our solutions for our assignments.
Our business is materially dependent upon the continued availability of such qualified personnel.
Our inability to secure qualified personnel would have a material adverse effect on our business.
−Removed: The cost of attracting qualified personnel and providing them with attractive benefits packages may be higher than we anticipate and, as a result, if we are unable to pass these costs on to our clients, our profitability could decline.
−Removed: Moreover, if we are unable to attract and retain qualified personnel, the quality of our services may decline and, as a result, we could lose clients.
+Added: Competition for qualified employees is intense and the cost of attracting qualified personnel and providing them with attractive benefits packages may be higher than we anticipate and, as a result, if we are unable to pass these costs on to our customers, our profitability could decline.
+Added: Moreover, if we are unable to attract and retain qualified personnel, the quality of our services may decline and, as a result, we could lose customers.
If our subcontractors do not perform their contractual obligations, our performance as a prime contractor and our ability to obtain future business could be materially and adversely impacted and our actual results could differ materially and adversely from those anticipated.
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Depending upon the level of problem experienced, such problems with subcontractors could cause our actual results to differ materially and adversely from those anticipated.
−Removed: Changes to U.S.
−Removed: tax laws may adversely affect our financial condition or results of operations and create the risk that we may need to adjust our accounting for these changes.
−Removed: The accounting treatment of these tax law changes is complex, and some of the changes may affect both current and future periods.
−Removed: Consistent with guidance from the SEC, our consolidated financial statements reflect our estimates of the tax effects of the current tax laws and regulation.
The federal government’s appropriation process and other factors may delay the collection of our receivables, and our business may be adversely affected if we cannot collect our receivables in a timely manner.
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In other situations, contract terms provide for billing upon achievement of specified project milestones.
−Removed: As a result, in these situations, we are required to expend significant sums of money before receiving related contract payments.
+Added: In these situations, we are required to expend significant sums of money before receiving related contract payments.
In addition, payments due to us from government agencies may be delayed due to billing cycles or as a result of failures by the government to approve governmental budgets in a timely manner.
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We are highly dependent on the proper functioning of our information systems in operating our business.
−Removed: Critical information systems used in daily operations match employee resources and client assignments and track regulatory credentialing.
+Added: Critical information systems used in daily operations match employee resources and customer assignments and track regulatory credentialing.
They also perform payroll, billing and accounts receivable functions.
−Removed: While we have multiple back up plans for these types of contingencies, our information systems are vulnerable to fire, storm, flood, power loss, telecommunication outages, physical break-ins, cyber-attack, ransomware, and similar events.
+Added: While we have multiple back up plans for these types of contingencies, our information systems are vulnerable to fire, storms, flood, power loss, telecommunication outages, physical break-ins, cyber-attack, ransomware, and similar events.
If our information systems become inoperable, or are otherwise unavailable, these functions would have to be accomplished manually, which in turn could impact our financial viability, due to the increased cost associated with performing these functions manually.
Our systems and networks may be subject to cybersecurity breaches.
−Removed: Many of our operations rely heavily upon technology systems and networks to receive, input, maintain and communicate participant and client data pertaining to the programs we manage.
+Added: Many of our operations rely heavily upon technology systems and networks to receive, input, maintain and communicate participant and customer data pertaining to the programs we manage.
Any systems failures, whether caused by us, a third-party service provider, or unauthorized intruders and hackers, or due to situations such as computer viruses, natural disasters, or power shortages, could cause loss of data or interruptions or delays in our business or that of our customers.
−Removed: If our systems or networks were compromised by a security breach, we could be adversely affected by losing confidential or protected information of program participants and clients, and we could suffer reputational damage and a loss of confidence from prospective and existing clients.
+Added: If our systems or networks were compromised by a security breach, we could be adversely affected by losing confidential or protected information of program participants and customers, and we could suffer reputational damage and a loss of confidence from prospective and existing customers.
Similarly, if our internal networks were compromised, we could be adversely affected by the loss of proprietary, trade secret or confidential technical and financial data.
−Removed: The loss, theft or improper disclosure of that information could subject the Company to sanctions under the relevant laws, lawsuits from affected individuals, negative press articles and a loss of confidence from our government clients, all of which could adversely affect our existing business, future opportunities and financial condition.
+Added: The loss, theft or improper disclosure of that information could subject the Company to sanctions under the relevant laws, lawsuits from affected individuals, negative press articles and a loss of confidence from our government customers, all of which could adversely affect our existing business, future opportunities and financial condition.
Further, our property and cyber insurance may be inadequate to compensate us for all losses that may occur as a result of any system or operational failure or disruption and, as a result, our actual results could differ materially and adversely from those anticipated.
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That information may be regulated by the Health Insurance Portability and Accountability Act (HIPAA), the Health Information Technology for Economic and Clinical Health Act of 2009, Internal Revenue Service regulations and other laws.
−Removed: The loss, theft or improper disclosure of that information could subject us to sanctions under these laws, breach of contract claims, lawsuits from affected individuals, negative press articles and a loss of confidence from our government clients, all of which could adversely affect our existing business, future opportunities and financial condition.
+Added: The loss, theft or improper disclosure of that information could subject us to sanctions under these laws, breach of contract claims, lawsuits from affected individuals, negative press articles and a loss of confidence from our government customers, all of which could adversely affect our existing business, future opportunities and financial condition.
Failure to adequately protect, maintain, or enforce our rights in our intellectual property may adversely limit our competitive position.
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Risks Relating to Acquisitions
−Removed: We may have difficulty identifying and executing acquisitions on favorable terms and therefore may grow at slower than anticipated rates.
+Added: In connection with acquisitions, we may be required to take write-downs or write-offs, restructuring and impairment, or other charges that could negatively affect our business, assets, liabilities, prospects, outlook, financial condition, and results of operations.
+Added: Although we conduct extensive due diligence in connection with an acquisition, we cannot assure that this diligence revealed all material issues that may be present, that it would be possible to uncover all material issues through customary due diligence, or that factors outside of our control will not later arise.
+Added: We have also purchased representations and warranties insurance in connection with the acquisition, but there is no assurance that those policies will cover any losses we might experience from breaches of the sellers’ representations and warranties or otherwise arising from the acquisition.
+Added: Even if our due diligence successfully identifies certain risks, unexpected risks may arise and previously known risks may materialize in a manner not consistent with our preliminary risk analysis.
+Added: Further, as a result of the acquisition, purchase accounting, and the operation of the combined company after closing, we may be required to take write-offs or write-downs, restructuring and impairment or other charges that could negatively affect business, assets, liabilities, prospects, outlook, financial condition and results of operations.
+Added: We may have difficulty identifying and executing other acquisitions on favorable terms and therefore may grow at slower than anticipated rates.
One of our potential paths to growth is to selectively pursue acquisitions.
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These integration difficulties include the integration of personnel with disparate business backgrounds, the transition to new information systems, coordination of geographically dispersed organizations, loss of key employees of acquired companies, and reconciliation of different corporate cultures.
+Added: Further, the integration process could take longer than anticipated and could result in the loss of key employees, the disruption of each company’s ongoing businesses, result in tax costs or inefficiencies, or inconsistencies in standards, controls, information technology systems, procedures and policies, any of which could materially adversely affect our ability to maintain relationships with customers, employees or other third parties, or our ability to achieve the anticipated benefits of the transactions, and could harm our financial performance.
For these or other reasons, we may be unable to retain key customers of acquired companies.
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Any of these outcomes could cause our actual results to differ materially and adversely from those anticipated.
+Added: With respect to our acquisition of Grove Resource Solutions (GRSi) in December 2022, the benefits of the acquisition will depend, in part, on our ability to successfully combine our businesses and realize the anticipated benefits, including business
+Added: opportunities and growth prospects from combining our businesses.
+Added: We may not achieve these objectives within the anticipated time frame or may never realize these benefits and the value of our common stock may be harmed.
+Added: The acquisition involves the integration of GRSi’s business with our existing business, which has been a costly and time-consuming process.
+Added: If we are unable to successfully or timely integrate our operations with those of GRSi, we may incur unanticipated liabilities and be unable to realize the revenue growth, synergies, and other anticipated benefits resulting from the acquisition, and our business, results of operations, and financial condition could be materially adversely affected.
We have a substantial amount of goodwill on our balance sheet.
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We have incurred debt in connection with acquisitions and we must make the scheduled principal and interest payments on the facility and maintain compliance with other debt covenants.
−Removed: On September 30, 2020, we entered into an amended and restated credit agreement with First National Bank of Pennsylvania and certain other lenders (the “Credit Agreement”).
+Added: Following our acquisition of Grove Resource Solution, LLC ("GRSi") in December 2022, we amended and restated our credit agreement with First National Bank of Pennsylvania and certain other lenders (the “Credit Agreement”) and incurred additional indebtedness.
The Credit Agreement requires compliance with a number of financial covenants and contains restrictions on our ability to engage in certain transactions, including limitations on:
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Such an event would likely have a material adverse effect on our business, financial condition and results of operations.
−Removed: In addition, a transition away from the London Interbank Offering Rate (“LIBOR”) as a benchmark for establishing the applicable interest rate may affect the cost of servicing our debt under the Credit Agreement.
−Removed: The indebtedness outstanding under the Credit Agreement initially incurs interest based on LIBOR.
−Removed: In March 2021, the Financial Conduct Authority of the United Kingdom has announced that LIBOR will no longer be provided for the one-week and two-month U.S.
−Removed: dollar settings after December 31, 2021 and that publication of the U.S.
−Removed: dollar settings for the overnight, one-month, three-month, six-month and 12-month LIBOR rates will cease after June 30, 2023.
−Removed: Although our Credit Agreement provides for an alternative base rate, the consequences of the phase out of LIBOR cannot be entirely predicted at this time.
−Removed: For example, if any alternative base rate or means of calculating interest with respect to our outstanding indebtedness leads to an increase in the interest rates charged, it could result in an increase in the cost of such indebtedness or otherwise have a material adverse impact on our business, financial condition and results of operations .
+Added: Our increased indebtedness could adversely affect us in a number of other ways, including:
+Added: • causing us to be less able to take advantage of business opportunities, such as other acquisition opportunities, and to react to changes in market or industry conditions;
+Added: • increasing our vulnerability to adverse economic, industry, or competitive developments;
+Added: • affecting our ability to pay or refinance debts as they become due during adverse economic, financial market, and industry conditions;
+Added: • requiring us to use a larger portion of cash flow for debt service, reducing funds available for other purposes;
+Added: • decreasing our profitability and/or cash flow;
+Added: • causing us to be disadvantaged compared to competitors with less leverage;
+Added: • limiting our ability to borrow additional funds in the future to fund working capital, capital expenditures, and other general corporate purposes.
Risks Relating to Our Corporate Structure and Capital Stock
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and government budgetary delays or shortfalls.
−Removed: We may be unable to achieve desired levels of revenue growth due to circumstances that are beyond our control, as already expressed regarding competition, government budgets, and the procurement process in general.
+Added: We may be unable to achieve the desired levels of revenue growth due to circumstances that are beyond our control, as already expressed regarding competition, government budgets, and the procurement process in general.
In particular, if the federal government does not adopt, or delays adoption of, a budget for each fiscal year beginning on October 1, or fails to pass a continuing resolution, federal agencies may be forced to suspend our contracts and delay the award of new and follow-on contracts and orders due to a lack of funding.
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If we experience a large increase in claim activity, our direct expenditures, health insurance premiums, unemployment taxes or workers' compensation rates may increase.
−Removed: Although we employ internal and external risk management procedures in an attempt to manage our claims incidence and estimate claims expenses and structure our benefit contracts to provide as much cost stability as reasonably possible given the self-funded nature of our plans, we may not be able to prevent increases in claim activity, accurately estimate our claims expenses or pass the cost of such increases on to our clients.
−Removed: Since our ability to incorporate such increases into our fees to our clients is constrained by contractual arrangements with our clients, a delay could occur before such increases could be reflected in our fees, which may reduce our profit margin.
+Added: Although we employ internal and external risk management procedures in an attempt to manage our claims incidence and estimate claims expenses and structure our benefit contracts to provide as much cost stability as reasonably possible given the self-funded nature of our plans, we may not be able to prevent increases in claim activity, accurately estimate our claims expenses or pass the cost of such increases on to our customers.
+Added: Since our ability to incorporate such increases into our fees to our customers is constrained by contractual arrangements with our customers, a delay could occur before such increases could be reflected in our fees, which may reduce our profit margin.
As a result, such increases could have a material adverse effect on our financial condition, results of operations and liquidity.
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Any adverse determination could adversely impact our ability to bid in response to RFPs in one or more jurisdictions.
−Removed: Further, as a government contractor subject to the types of regulatory schemes described above, we are subject to an increased risk of investigations, criminal prosecution, civil fraud, whistleblower lawsuits and other legal actions and liabilities to which private sector companies are not, the result of which could have a material adverse effect on our operating results, cash flows and financial condition.
+Added: Further, as a government contractor subject to the types of regulatory schemes described above, we are subject to an increased risk of investigations, criminal prosecution, civil fraud, whistleblower lawsuits and other legal actions and liabilities to which private
+Added: sector companies are not, the result of which could have a material adverse effect on our operating results, cash flows and financial condition.
+Added: Changes to U.S.
+Added: tax laws may adversely affect our financial condition or results of operations and create the risk that we may need to adjust our accounting for these changes.
+Added: The accounting treatment of these tax law changes is complex, and some of the changes may affect both current and future periods.
+Added: Consistent with guidance from the SEC, our consolidated financial statements reflect our estimates of the tax effects of the current tax laws and regulations.
We are exposed to increased costs and risks associated with complying with increasing and new regulation of corporate governance and disclosure standards.
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Any such action could materially adversely affect our business and our stock price.
+Added: Our results of operations could in the future be materially adversely impacted by global, macroeconomic events, such health epidemics, pandemics and other outbreaks, and the response to contain it.
+Added: We face various risks related to health epidemics, pandemics, and similar outbreaks, including the coronavirus (COVID-19) pandemic.
+Added: The COVID-19 pandemic and the mitigation efforts to control its spread have created significant volatility, uncertainty and economic disruption and adversely impacted the U.S.
+Added: and global economies.
+Added: The extent to which the coronavirus pandemic and recovery activity further impacts our business, operations and financial results will depend on numerous evolving factors that we may not be able to accurately predict, including:
+Added: the duration and scope of the pandemic;
+Added: governmental, business and individuals’ actions that have been and which may continue to be taken in response to the pandemic, including our ability to fully perform on our contracts as a result of government actions;
+Added: the impact of the pandemic on economic activity and actions taken in response;
+Added: the effect on our customers and customer demand for our services and solutions;
+Added: our ability to sell and provide our services and solutions;
+Added: and any closures of our and our customers’ offices and facilities, particularly at our pharmacy distribution centers.
+Added: Furthermore, the significant increase in remote working of our employees may exacerbate certain risks to our business, including an increased demand for information technology resources and the increased risk of malicious technology-related events, such as cyberattacks and phishing attacks.
+Added: Government agencies are our primary customers and the long-term impact of increased government spending in response to COVID-19 remains uncertain.
+Added: We continue to monitor the effect of COVID-19 on our business, but for the reasons stated above, we cannot predict the full impact of COVID-19.
+Added: Any of these events could materially adversely affect our business, financial condition, results of operations and the market price of our common stock.
UNRESOLVED STAFF COMMENTS
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Compared sentence by sentence after normalising whitespace, quotation marks, case and digits, so re-formatting and restated figures do not read as changed language. Wording changes appear as one removal and one addition. The current filing and the prior one are authoritative.