3 unchanged sentences
The risks below also include forward-looking statements, and important factors could cause our actual results to differ materially from those indicated or implied by these forward-looking statements.
−Removed: See “Cautionary Note Concerning Forward-Looking Statements.”
+Added: See “Cautionary Note Concerning Forward-Looking Statements” of this Annual Report on Form 10-K.
Risks Related to our Business, Operations and Industry
9 unchanged sentences
● changes in vendor distribution of products;
+Added: ● changes in referral fee structures offered to us by partners;
● changes in our product offerings and in merchandise returns;
19 unchanged sentences
Additionally, we are making, and plan to make in the future, investments in adopting artificial intelligence and machine learning technologies across our business.
−Removed: As a result, the integration of AI into our operations may not be successful despite expending significant time and monetary resources to attempt to do so.
+Added: As a result, the integration of AI into our operations may not be
+Added: successful despite expending significant time and monetary resources to attempt to do so.
Our investments in deploying such technologies may be substantial and may be more expensive than anticipated.
54 unchanged sentences
In addition, we deliver and manage mission critical software, systems and network solutions for our customers.
−Removed: We also offer certain services, such as asset assessment, implementation, maintenance, and disposal services, to our customers through various third-party service providers engaged to perform these services on our behalf.
+Added: We also offer certain services, such as asset assessment,
+Added: implementation, maintenance, and disposal services, to our customers through various third-party service providers engaged to perform these services on our behalf.
If we or our third-party service providers fail to provide high quality services to our customers or such services result in an unplanned disruption of our customers’ businesses, this could, among other things, result in legal claims and proceedings and liability for us.
3 unchanged sentences
General economic and political conditions, including unfavorable conditions in a business or industry sector, may lead our clients to delay or forgo investments in IT hardware, software and services.
−Removed: Our business has been affected by changes in economic conditions that are outside of our control, including reductions in business investment, loss of consumer confidence, and fiscal uncertainty.
+Added: Our business has been affected by and continues to be subject to changes in economic conditions that are outside of our control, including reductions in business investment, loss of consumer confidence, and fiscal uncertainty.
Weak economic conditions generally or any broad-based reduction in IT spending would further adversely affect our business, operating results and financial condition.
16 unchanged sentences
We acquire products for resale both directly from manufacturers and increasingly indirectly through distributors and other sources.
−Removed: Although we purchase from a diverse vendor base, product purchases from Ingram Micro, Inc., TD Synnex Corporation, and Microsoft Corporation accounted for approximately 21%, 19%, and 11%, respectively, of our total product purchases in 2023.
+Added: Although we purchase from a diverse vendor base, product purchases from Ingram Micro, Inc., TD Synnex Corporation, and Dell Inc.
+Added: accounted for approximately 25%, 23%, and 11%, respectively, of our total product purchases in 2024.
No other singular vendor supplied more than 10% of our total product purchases in the year 2024.
99 unchanged sentences
While we take measures to protect the security of, and prevent unauthorized access to, our systems and personal and proprietary information, the security controls for our systems, as well as other security practices we follow, may not prevent improper access to, or disclosure of, personally identifiable or proprietary information.
−Removed: Furthermore, the evolving nature of threats to data security, in light of new and sophisticated methods used by criminals and cyberterrorists, including computer viruses, malware, phishing, misrepresentation, social engineering, and forgery make it increasingly challenging to anticipate and adequately mitigate these risks.
+Added: Furthermore, the evolving nature of threats to data security, in light of new and sophisticated methods used by threat actors, including computer viruses, malware, phishing, misrepresentation, social engineering, and forgery, make it increasingly challenging to anticipate and adequately mitigate these risks.
The risk of cyber incidents could also be increased by cyberwarfare in connection with the ongoing conflicts between Russia and Ukraine and in the Middle East, including potential proliferation of malware from the conflict into systems unrelated to the conflict.
29 unchanged sentences
Our management information systems require continual upgrades to effectively manage our operations and customer database.
−Removed: Although we maintain some redundant systems, with full data backup, a significant component of our computer and telecommunications hardware is located in a single facility in New Hampshire, and a substantial interruption in our management information systems or in our telephone communication systems, including those resulting from extreme weather and natural disasters, as well as power loss, telecommunications failure, or similar
−Removed: events, would substantially hinder our ability to process customer orders and thus could have a material adverse effect on our business.
+Added: Although we maintain some redundant systems, with full data backup, a significant component of our computer and telecommunications hardware is located in a single facility in New Hampshire, and a substantial interruption in our management information systems or in our telephone communication systems, including those
+Added: resulting from extreme weather and natural disasters, as well as power loss, telecommunications failure, or similar events, would substantially hinder our ability to process customer orders and thus could have a material adverse effect on our business.
Privacy concerns with respect to list development and maintenance may materially adversely affect our business.
47 unchanged sentences
Compared sentence by sentence after normalising whitespace, quotation marks, case and digits, so re-formatting and restated figures do not read as changed language. Wording changes appear as one removal and one addition. The current filing and the prior one are authoritative.