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Item 1. Business

2026-04-02 compared with 2025-03-28 · 111 added, 90 removed, 351 unchanged (36% of the section changed)

ChargePoint Holdings, Inc.

(“ChargePoint” or the “Company”) is a leading provider of electric vehicle (“EV”) charging technology solutions, driving the transition to electric mobility across North America and Europe.

(“ChargePoint” or the “Company”) is a leading provider of electric vehicle (“EV”) charging technology solutions to customers that want to offer EV charging, driving the transition to electric mobility across North America and Europe.

ChargePoint’s vision is to create a seamless, ubiquitous, and accessible EV charging experience for all.

By meeting the needs of a rapidly growing EV market, ChargePoint enables its customers to reduce emissions, supports renewable energy integration, and promotes sustainable transportation.

ChargePoint powers over 342,000 “active” charging ports, which ChargePoint defines as ports that are running on ChargePoint software, serving more than 750,000 active EV drivers monthly.

EV drivers benefit from ChargePoint’s advanced mobile app and roaming partnerships, providing access to more than 1 million worldwide charging ports.

Our mission is to simplify the transition to electric vehicles for everyone, from individual drivers to businesses and organizations of all sizes.

By meeting the needs of a rapidly evolving EV market, ChargePoint enables its customers to reduce emissions, supports renewable energy integration, and promotes sustainable transportation.

ChargePoint powers over 385,000 “active” charging ports, which ChargePoint defines as ports that are running on ChargePoint software, serving more than 1,480,000 active EV drivers quarterly.

EV drivers benefit from ChargePoint’s advanced mobile app and roaming partnerships, providing access to more than 1,370,000 million worldwide public and private charging ports.

ChargePoint also enables charge point operators (“CPOs”) and electric mobility service providers to build custom EV charging networks and is trusted by over 60% of Fortune 500, and over 80% of Fortune 50 companies to meet their growing EV charging requirements, making it a vital enabler of the transition to electric mobility.

Passenger EV sales are expected to increase from 2.4% of new vehicles sold in 2020 to 81.1% in 2040 in the United States and from 12.2% of new vehicles sold in 2020 to 84.3% in 2040 in Europe, according to the Bloomberg New Energy Finance (“BNEF”) Long-Term Electric Vehicle Outlook 2024 report, released in June 2024.

This shift to vehicle electrification is propelled by additional factors, including existing and proposed fossil fuel bans or restrictions, transit electrification mandates and utility and government incentive programs.

Near-term passenger EV sales are expected to increase from 2.4% of new vehicles sold in 2020 to 27.0% in 2030 in the United States and from 12.2% of new vehicles sold in 2020 to 51.5% in 2030 in Europe, according to the Bloomberg New Energy Finance (“BNEF”) Long-Term Electric Vehicle Outlook 2025 report, released in June 2025.

These projected trends in EV adoption remain despite roll-back of the federal fuel-economy standards and phase-out of the $7,500 EV tax credit announced in the United States in 2025.

Globally, this shift to vehicle electrification is propelled by additional factors, including existing and proposed fossil fuel bans or restrictions, transit electrification mandates, corporate commitments to zero carbon footprint initiatives and utility and government incentive programs.

Based on these trends, BNEF projects that the annual investment in EV charging infrastructure across North America and Europe is expected to increase from $3.7 billion in 2020 to $17.8 billion in 2030, for a cumulative investment of $125.3 billion over that period.

To meet the growing demand for EV infrastructure ChargePoint delivers comprehensive offerings spanning the entire EV charging ecosystem, providing charging hardware, software, and a variety of services for businesses, fleet operators, CPOs, and automakers to optimize their charging operations under their own brands.

To meet the growing demand for EV infrastructure, ChargePoint delivers comprehensive offerings spanning the entire EV charging ecosystem, providing charging hardware, software, and a variety of services for businesses, homeowners, fleet operators, CPOs, and automakers to optimize their charging operations under their own brands.

ChargePoint serves commercial, fleet, and residential sectors with its diverse selection of Networked Charging Systems including Level 2, alternating current (AC) and Level 3, direct current (DC) fast charging stations.

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ChargePoint enables CPOs to deploy, maintain, and operate EV charging stations.

CPOs can generate revenue directly through the sale of electricity or access fees charged to EV drivers, or indirectly by attracting drivers to their businesses where charging stations are located.

CPOs can generate revenue directly through the sale of electricity or access fees charged to EV drivers, or indirectly by attracting drivers to their facilities where charging stations are located.

ChargePoint’s industry-leading products and services support a variety of CPO use cases, including:

• For-Profit CPOs:

Companies focusing on large-scale EV charging deployments and operations;

Companies focusing on large-scale EV charging deployments and operations for passenger vehicles or fleet vehicles;

EV manufacturers such as General Motors, Mercedes-Benz and Toyota providing charging infrastructure to support EV sales, and also at their factories and workplaces;

• Site Hosts:

Institutions such as retail, education, healthcare, workplaces, multi-family, parking, and hospitality offering EV charging as an amenity to attract customers, employees, or tenants;

Institutions such as retail, education, healthcare, workplaces, parking, and hospitality offering EV charging as an amenity to attract customers, employees, or tenants;

• Fleet CPOs:

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e-Mobility Service Providers

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e-Mobility Service Providers connect EV drivers to charging infrastructure across multiple siloed networks of charging stations through digital platforms.

Typically, an e-Mobility Service Provider will directly manage the relationship with its customers, the EV drivers, by offering a mobile application or in-dash interface to enable EV drivers to find, use and pay for charging.

Often, an e-Mobility Service Provider does not own or operate charging stations and so needs to partner with CPOs to provide its EV drivers with access to

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charging stations.

Often, an e-Mobility Service Provider does not own or operate charging stations and so needs to partner with CPOs to provide its EV drivers with access to charging stations.

ChargePoint’s eMSP Service enables e-Mobility Service Providers to build and deliver a full complement of charging features for EV drivers, including:

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• Access to more than 1 million charging ports worldwide on ChargePoint’s publicly accessible active ports and through its roaming partnerships;

• Charging station access across multiple networks with unified access;

• Charging station access across multiple roaming networks with unified access;

• Real-time station availability, pricing transparency, and session notifications.

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Unlike CPOs that invest heavily in owning charging stations, ChargePoint empowers site owners, CPOs and e-Mobility Service Providers to manage charging networks under their own brands, enabling scalable growth and maximum flexibility.

Today, ChargePoint is well positioned to lead and benefit from the growing EV industry.

Today, ChargePoint is well positioned to lead future growth in the EV industry.

By prioritizing flexibility, scalability, and customer empowerment, ChargePoint is meeting the challenges of electrification through its comprehensive Networked Charging Systems hardware and the ChargePoint Platform.

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ChargePoint generates revenue through the sale of its diverse portfolio of hardware, software products, and services designed to support the implementation and management of EV charging solutions.

ChargePoint primarily generates revenue from the sale of its networked charging systems, sales of a variety of software solutions that comprise the ChargePoint Platform and are offered as a subscription billed upfront regardless of term, sale of its Assure programs as a service subscription billed upfront regardless of term, and sales of its professional services.

ChargePoint primarily generates revenue from the sale of its Networked Charging Systems, sales of a variety of software solutions that comprise the ChargePoint Platform and are offered as a subscription billed upfront regardless of term, sale of its Assure and other service programs as a subscription billed upfront regardless of term, and sales of its professional services.

ChargePoint sells these offerings as software-only solutions or as integrated packages that combine Networked Charging Systems, the ChargePoint Platform, and extended parts and labor warranties, providing flexibility to ChargePoint’s customers.

Networked Charging System Portfolio.

ChargePoint offers a comprehensive range of networked charging systems, designed and developed in-house and manufactured in collaboration with its contract manufacturing partners.

These solutions deliver high efficiency in power and high energy density, with a scalable architecture that ensures high availability, seamless modular expansion, and efficient serviceability.

ChargePoint offers a comprehensive range of Networked Charging Systems, designed, developed and manufactured in collaboration with its contract manufacturing partners.

These solutions deliver high efficiency in power and high energy density, with a scalable architecture designed to ensure high availability, seamless modular expansion, and efficient serviceability.

ChargePoint’s hardware portfolio includes Level 2 AC charging stations for commercial, fleet, and home applications, as well as Level 3 DC fast chargers for commercial and fleet use.

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Additionally, ChargePoint Omni Port integrates multiple charging standards into a single port, enabling almost any electric vehicle to charge at any Omni Port enabled station.

In addition, ChargePoint partners directly with other charging station hardware manufacturers to sell “ChargePoint Ready” chargers with the ChargePoint CMS preinstalled.

Further, customers can also choose from hundreds of “ChargePoint Compatible” stations built by third-party hardware manufacturers and operate them by installing the ChargePoint CMS.

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In addition, customers can also choose from hundreds of “ChargePoint Compatible” stations built by third-party hardware manufacturers and operate them by installing the ChargePoint CMS.

• AC Solutions :

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• Third-Party Hardware Solutions :

ChargePoint also supports two classes of third-party charging stations hardware that can be operated on ChargePoint’s CMS which ChargePoint refers to as “ChargePoint Ready” and “ChargePoint Compatible.”

◦ ChargePoint Ready stations are built by third-party manufacturers that meet ChargePoint’s product specifications and are offered as part of an integrated ChargePoint solution.

These stations come pre-packaged with ChargePoint’s CMS and are produced by partners such as Alpitronic S.r.l.

and Vestel Ticaret A.S.

ChargePoint sells these stations alongside its full suite of installation and activation services, CMS Service subscriptions, and Assure warranty offerings.

◦ ChargePoint Compatible stations are third-party charging stations that ChargePoint has tested and integrated with the ChargePoint CMS.

ChargePoint also supports third-party charging station hardware that can be operated by ChargePoint’s CMS which ChargePoint refers to as “ChargePoint Compatible.” ChargePoint Compatible stations are third-party charging stations that ChargePoint has tested and integrated with the ChargePoint CMS via the industry standard Open Charge Point Protocol (OCPP).

ChargePoint sells a ChargePoint CMS subscription along with a separate activation service in connection with supporting these charging stations.

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The ChargePoint CMS is a cloud-based SaaS platform that seamlessly manages the end-to-end lifecycle of ChargePoint’s Networked Charging Systems as well as third-party charging stations.

ChargePoint’s CMS capabilities include network connectivity, proactive monitoring, station troubleshooting to ensure station up-time targets, managing driver access policies, optimizing energy usage, setting energy prices and processing EV driver payments.

ChargePoint’s CMS capabilities include network connectivity, proactive monitoring, station troubleshooting to support station up-time targets, managing driver access policies, optimizing energy usage, setting energy prices and processing EV driver payments.

The ChargePoint eMSP Service is a suite of cloud-delivered software capabilities delivered through APIs and companion professional services for e-Mobility Service Providers, enabling them to build and publish mobile and in-dash applications for EV drivers to find, use and pay for charging.

ChargePoint also offers its own mobile EV driver application that compliments its CMS Service and eMSP Service offerings, enriching charging experiences by connecting EV drivers with locations, pricing, and payment methods for ChargePoint and third-party roaming charging stations.

ChargePoint believes that as EV penetration rises, so does the importance of the ChargePoint Platform to help manage charging complexity.

ChargePoint believes that as EV adoption rises, so does the importance of the ChargePoint Platform to help manage charging complexity.

Some examples include:

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Parking operators can vary pricing to reflect market conditions, and fleet operators can manage use cases from having drivers take their own vehicles home every day to high-power, high-complexity centralized fleet depots.

These use cases require best-in-class data security, dedicated cloud hosting for federal

These use cases require best-in-class data security, dedicated cloud hosting for federal customers, and rigorous standards for authorization, access, and continuous monitoring.

ChargePoint sells subscriptions to its CMS on a per charging port basis, typically in one-, three- or five-year terms, including ChargePoint Compatible charging stations.

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customers, and rigorous standards for authorization, access, and continuous monitoring.

ChargePoint sells subscriptions to its CMS on a per charging port basis, typically in one-, three- or five-year terms, including ChargePoint Ready and ChargePoint Compatible charging stations.

As ChargePoint’s base of installed and activated networked charging systems grows, and as customers choose to install ChargePoint’s CMS on third-party charging stations, ChargePoint expects its annual recurring revenue from CMS subscriptions to continue to grow.

ChargePoint’s base of installed and activated Networked Charging Systems grows, and as customers choose to install ChargePoint’s CMS on third-party charging stations, ChargePoint expects its annual recurring revenue from CMS subscriptions to continue to grow.

ChargePoint CMS Service capabilities include the following functionalities:

• Networked Charging System Management :

End-to-end management of ChargePoint networked charging systems as well as ChargePoint Ready or ChargePoint Compatible charging stations, including remote charger diagnostics, proactive fault monitoring, firmware updates, access controls and utilization analytics.

End-to-end management of ChargePoint Networked Charging Systems as well as ChargePoint Compatible charging stations, including remote charger diagnostics, proactive fault monitoring, firmware updates, access controls and utilization analytics.

• Energy Management :

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• Alerts & Monitoring :

Customizable alerting engine for real-time system monitoring, fault detection, vandalism, and proactive alerts to ensure maximum up-time and quick issue resolution.

Customizable alerting engine for real-time system monitoring, fault detection, vandalism, and proactive alerts to promote maximum up-time and quick issue resolution.

Seamless bilateral interoperability with ChargePoint roaming partner networks, allowing EV drivers to charge across multiple networks with unified access and payment solutions.

• Bus Telematics :

• Fleet Telematics :

Powers the collection, alerting, and reporting of critical vehicle performance data on bus fleets, whether electric powered, diesel, hydrogen, CNG, or hybrid to allow operators to monitor vehicle performance in real-time, optimize route planning, and receive timely alerts for performance or maintenance needs - all provided using detailed analytics through an integrated reporting suite or seamless data export to external analytics platforms.

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ChargePoint’s eMSP Service is a flexible customizable solution offered together with companion services that enable e-Mobility Service Providers to publish mobile and in-vehicle applications for EV drivers to find, use and pay for EV charging.

ChargePoint’s eMSP Service offers access to over 85,000 public ports in North America and Europe as well as semi-public stations owned and operated by thousands of workplaces, retail outlets, and residential complexes which can be accessed with permissions granted by the charging station owners.

The eMSP Service is built on open, extensible standards and published via APIs, which allows e-Mobility Service Providers to choose which services they want to enable on their own platforms to deliver a differentiated EV driver experience.

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Examples of ChargePoint’s eMSP Service integrations include mobile applications and in-vehicle or in-dash integrations with auto OEMs’ vehicle charging apps to enhance the overall EV ownership experience and enable their vehicle drivers to find, use and pay for charging sessions.

Similarly, EV fleet managers and fleet management companies use the eMSP Service driver services APIs to manage their fleet of EV drivers’ on-route and at-home charging needs, in addition to reconciliation and reimbursement of such EV driver’s charging fees.

Similarly, EV fleet managers and fleet management companies use the eMSP Service APIs to manage their fleet of EV drivers’ on-route and at-home charging needs, in addition to reconciliation and reimbursement of such EV driver’s charging fees.

ChargePoint charges a monthly per vehicle or per EV driver fee in connection with the licensing of its eMSP Service and believes that such licensing will increasingly contribute to its overall revenue as its eMSP Service is adopted more widely and as the overall share of EVs sold for private and fleet applications increases.

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Provides secure EV driver authentication methods beyond just RFID cards such as “tap-to-charge” with a phone or smart watch, custom application or in-dash based charging station authentication, or vehicle identification-based authentication;

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Enables seamless and secure payment methods including credit cards, digital wallets, fuel cards and other payment and reimbursement methods;

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Enables connecting EV drivers with businesses and loyalty programs to allow EV drivers to access customizable charging benefits;

• Join a Waitlist :

• Join a Waitlist or make a Reservation :

Enables advanced queuing and reservation capabilities;

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In the public setting, the ChargePoint mobile app provides EV drivers with access to one of the world’s largest networks of public and semi-public EV charging stations.

The ChargePoint mobile app can work in concert with the ChargePoint CMS to deliver uniquely enriched EV driver experiences, including the ability to use more convenient and secure charging authentication methods like “tap-to-charge” and “Autocharge” features which allow EV drivers seamless access to charging benefits from CPOs on the ChargePoint network.

The ChargePoint mobile app can work in concert with the ChargePoint CMS to deliver uniquely enriched EV driver experiences, including the ability to use more convenient and secure charging authentication methods like “tap-to-charge”, “Plug & Charge” and “Autocharge” features which allow EV drivers seamless access to charging benefits from CPOs on the ChargePoint network.

These same features can be enabled with ChargePoint’s e-Mobility Service Provider customers by means of the ChargePoint eMSP Service.

ChargePoint believes the benefit of the ChargePoint mobile app gives networked charging system owners a powerful marketing tool to attract the more than 750,000 active monthly ChargePoint EV drivers to their charging stations and places of business.

ChargePoint Services and Support Portfolio

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ChargePoint has built a strong network of field operations and maintenance (O&M) partners, all certified and trained on ChargePoint technology, serving as “feet on the street” technicians that drive prompt repair of stations.

• Safeguard Care:

ChargePoint offers a support service add-on designed to proactively identify physical and site specific issues with Networked Charging Systems through regular on-site inspections by trained inspectors who also ensure basic cleanliness and hygiene of the Networked Charging Systems during their visit.

• Premier Care:

ChargePoint offers a support service add-on that provides customers with designated operational service delivery managers to provide expert guidance and to help them run and scale their EV charging programs more effectively.

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• ChargePoint Support Portal :

ChargePoint provides on-line, self‑service support platform designed to give station owners and network managers end‑to‑end visibility into charging station support activity and service performance, while reducing the effort required to manage charging station support issues.

ChargePoint also provides a 24x7 EV driver support hotline for EV drivers who are charging at ChargePoint Networked Charging Systems, aiding in various situations like setting up charging for the first time, billing questions or difficulty in starting a charging session.

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The ChargePoint Model and the EV Ecosystem:

ChargePoint believes it is uniquely positioned to make all the constituents in the EV ecosystem successful in their respective EV journeys.

ChargePoint makes available a full suite of AC and DC networked charging systems, in both North America and Europe, in form factors that may be deployed in nearly all charging use cases, to enable any site host, CPO or residential customer to select a charging station to meet their professional or personal needs.

ChargePoint’s CMS drives effective, insightful and mission-critical networked charging system management, from deployments of hundreds to thousands of EV charging ports by sophisticated fleet managers and CPOs to individual homeowners looking to perform personal charging in their own garages.

ChargePoint’s eMSP Service forms the backbone for third-party e-Mobility Service Providers to build and extend business-to-consumer and business-to-business platforms such as in the case of auto leasing companies, fuel card companies, and auto OEMs’ in-dash charging applications.

ChargePoint’s managed services and EV charging infrastructure deployment expertise plays a critical role enabling CPOs to develop suitable EV charging sites with commercial and industrial site hosts in conjunction with state, federal and utility grant and incentive programs.

From a charging network perspective, ChargePoint’s customer goals are ubiquity, accessibility, usability and reliability.

ChargePoint believes charging infrastructure should be broadly distributed, easily found, easy to use and should always work.

ChargePoint believes its networked charging ports under management and roaming relationships enabled by the ChargePoint Platform support one of the largest and fastest growing networks of EV charging infrastructures available.

ChargePoint makes networked charging ports easy to locate and use by EV drivers via ChargePoint’s mobile application and eMSP Service, and simple for CPOs to manage via its CMS Service.

Most importantly, ChargePoint’s networked charging systems are designed for high up-time, monitored and managed through its CMS Service, and supported via its Network Operation Center and extensive network of service partners.

These attributes, and many others, create a charging network that encourages CPOs, e-Mobility Service Providers, site hosts and EV drivers to expand with, and rely on, ChargePoint for their EV infrastructure solutions.

As a result, as of January 31, 2025, ChargePoint has approximately 342,000 active charging ports under management in North America and Europe, including approximately 33,000 DC fast charging ports (excluding single-family home ports).

In addition, ChargePoint enables its nearly 750,000 monthly EV drivers on the ChargePoint mobile app to access more than 1 million charging ports worldwide on ChargePoint’s publicly accessible active ports and through its roaming partnerships.

Better Together

ChargePoint stands at the forefront of the EV charging industry, and believes it is uniquely positioned to empower every type of stakeholder in the EV ecosystem on their journey toward electrification.

This leadership is anchored in ChargePoint’s commitment to a vertically integrated hardware and software stack, and to delivering unmatched performance, security, and user experience across North America, Europe, and beyond.

• Full-Stack Technology Solutions for a Range of Use Cases

ChargePoint’s comprehensive suite of AC and DC Networked Charging Systems are designed for deployment in nearly all charging scenarios.

Whether for commercial fleets, multifamily residences, or public charging, ChargePoint’s solutions enable site hosts and operators to select the ideal station for their needs.

ChargePoint’s full feature stack consistently outpaces open standards like OCPP, delivering advanced capabilities such as anti-vandalism protection, AutoCharge, waitlist management, “tap-to-charge”, and complex DC power management.

• The Power of Vertical Integration

Owning both hardware and software allows ChargePoint to integrate every layer of the system, resulting in efficient operation, rapid innovation, and strategic independence.

This integration is the “operational glue” that runs core workflows— such as driver authentication, billing, fleet scheduling—and creates a retention and upsell engine for existing customers.

By bundling software with hardware, ChargePoint reframes the purchase as a strategic EV program, not a commodity, positioning customers to unlock the full value of the charging station’s capabilities.

• Security, Reliability, and Performance

ChargePoint’s proprietary security stack is designed to ensure robust protection, with secure boot processes, encrypted communications, and compliance with utility and government standards.

The system is engineered for low-latency power delivery, intelligent energy management, and predictive maintenance, which are intended to minimize downtime and extend equipment lifespan.

The result is premium reliability and a future-ready platform that supports integrations with energy storage, solar, and vehicle-to-grid (V2G) capabilities.

• Seamless User Experience and Global Reach

ChargePoint’s vertically integrated ChargePoint Platform supports a consistent, branded user experience across devices and platforms.

Integrated billing, fleet management, and energy analytics add value for both consumers and enterprise clients.

The ChargePoint Platform is designed for scalable deployment and regional compliance, supporting evolving standards like ISO 15118 and OCPP extensions.

• “Better Together” Differentiators

ChargePoint’s “Better Together” philosophy is reflected in premium features, such as:

◦ Waitlist and Smart Priority Queuing:

Drivers can queue and receive notifications, maximizing charger utilization and driver satisfaction.

◦ Contactless Payments and Tap to Charge:

Seamless payment experiences via built-in card readers and mobile wallets.

◦ Advanced Diagnostics and Proactive Monitoring:

Deep station health data and remote troubleshooting for higher uptime.

◦ Integrated Management:

One platform for deployment, support, and upgrades—no interconnection or cross-platform integration between vendors.

Go to Market Strategy

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ChargePoint has built a strong sales and marketing engine in North America and Europe, with an established direct sales channel and digital marketing capability.

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ChargePoint believes these customers choose to electrify their fleets for economic reasons, as the comparative total cost of ownership compellingly favors electrification.

The ChargePoint Platform can help them design and fuel

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operations, manage operating costs and achieve sustainability goals.

The ChargePoint Platform can help them design and fuel operations, manage operating costs and achieve sustainability goals.

ChargePoint provides a flexible bundle of Networked Charging Systems, ChargePoint Platform subscriptions or licenses, professional services, support, telematics solutions, monitoring and parts and labor warranties needed to support all fleet implementation use cases, from single vehicle take-home fleets to full-scale electrified depots.

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ChargePoint advocates for policies that advance electric mobility and ensure a healthy industry with a focus on competition, innovation and customer choice, including:

◦ support for vehicle electrification policy and climate action, such as zero emission vehicle requirements, fossil fuel bans and transit electrification directives;

◦ support for vehicle electrification policy, such as zero emission vehicle requirements, fossil fuel limits and transit electrification directives;

◦ partnership with North America’s leading utilities to scale the new electric fueling network, including enabling the resale of electricity, securing fast charging-friendly tariffs, developing make-ready programs, creating customer incentive programs and informing utility commission decisions and legislation;

◦ reduction in barriers to infrastructure deployment including construction costs, permitting, building codes and right to charge policies for renters and tenants;

◦ serving on consortiums and industry trade groups, such as ChargeUp Europe, for the purpose of promoting the transition to, accessibility, and deployment of, electric vehicle infrastructure.

◦ serving on consortiums and industry trade groups for the purpose of promoting the transition to, accessibility, and deployment of, electric vehicle infrastructure.

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While ChargePoint believes that its business model and comprehensive offering of hardware and software solutions provides a distinct competitive advantage, ChargePoint has competitors in different sectors of the electric infrastructure market, including:

(i) manufacturers of hardware charging systems, such as ABB Ltd., Alfen N.V., Alpitronic S.r.l., Blink Charging Co., Kempower Oyj, Siemens AG, and Tesla, Inc., and (ii) software providers that offer solutions to access and manage non-networked hardware charging systems, such as Ampeco Ltd., Driivz Ltd., EV Connect, Inc., and Monta ApS.

ChargePoint provides custom charging solutions tailored to fit the needs of its customers, whether that means purchasing ChargePoint’s comprehensive solutions including hardware, software, services and support, or selecting ChargePoint’s CMS to integrate with the customer’s third-party hardware of choice.

While ChargePoint believes that the full functionality of its comprehensive suite of hardware and the ChargePoint Platform provides the best customer experience, ChargePoint actively deploys ChargePoint CMS onto third-party hardware to fit the unique business needs of its customers.

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Instead, CPOs and other solution providers use the ChargePoint Platform as the backbone or building blocks to create their own charging networks.

ChargePoint thus believes its primary differentiators are:

ChargePoint believes its primary differentiators are:

• a comprehensive and fully integrated CMS stack for all AC and DC Networked Charging System solutions for each charging vertical – commercial, fleet and residential;

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• ease of use of the ChargePoint Platform, including the ChargePoint mobile app, in-dash driver applications and features;

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• brand awareness;

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ChargePoint believes it is a leader in the North America market in the sale of commercial AC Networked Charging Systems.

ChargePoint also has a strong market position in AC chargers for use at home or multifamily settings and high-power DC chargers for fleet applications, urban fast charging, corridor or long-trip charging.

ChargePoint also has a strong market position in AC chargers for use at home or in multifamily settings and high-power DC chargers for fleet applications, urban fast charging, corridor or long-trip charging.

The market in Europe is highly fragmented in terms of both providers and solutions, with many companies providing charging hardware or software only, and few providing both.

ChargePoint believes its portfolio breadth and range of networked charging system hardware and the ChargePoint Platform positions it well to succeed broadly in Europe, and thus has invested, and will continue to invest, in its strategy to establish a successful pan-European presence that maps to major pan-European customers and provides a seamless experience for drivers as they travel.

ChargePoint operates in Europe primarily by selling its proprietary networked charging systems or white-labeled third-party charging stations bundled with its CMS.

ChargePoint believes its portfolio breadth and range of Networked Charging System hardware and the ChargePoint Platform position it well to succeed broadly in Europe, and thus has invested, and will continue to invest, in its strategy to establish a successful pan-European presence that maps to major pan-European customers and provides a seamless experience for drivers as they travel.

ChargePoint operates in Europe primarily by selling its proprietary Networked Charging Systems or enabling third-party charging stations with its CMS.

Growth Strategies

As of January 31, 2025, ChargePoint estimates that it holds approximately 61% market share in publicly available networked AC charging ports in North America and since launching operations in Europe in late 2017, ChargePoint has expanded its reach to more than 20 European countries.

ChargePoint is committed to enhancing its market presence by increasing its installed base - gaining market share in Europe and expanding its footprint in North America - through growing its product portfolio and introducing new software solutions.

ChargePoint aims to enhance its market presence by increasing its installed base - gaining market share in Europe and expanding its footprint in North America - through growing its product portfolio and introducing new software solutions.

ChargePoint believes its extensive and high-quality networked EV charging solutions foster customer loyalty.

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This approach encourages existing clients to gradually increase their charging footprint with ChargePoint as EV penetration grows.

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• Accelerating ChargePoint Platform Solutions:

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Additionally, ChargePoint aims to assist e-Mobility Service Providers in building and deploying tailored solutions through its eMSP Service.

• Strategic Partnerships:

ChargePoint believes significant technological innovation and scale can be achieved through strategic partnerships with vehicle OEMs and companies that build grid infrastructure.

ChargePoint’s partnership with Eaton Corporation (“Eaton”) is intended to create value by addressing the most significant barriers to large‑scale EV charging adoption:

high deployment costs, infrastructure complexity, and grid integration challenges.

By combining complementary capabilities, ChargePoint and Eaton position themselves as a differentiated, full-stack solution provider.

Integrated solutions streamline purchasing, engineering, and deployment, helping customers reduce upfront capital costs and ongoing operating expenses which ChargePoint believes results in lower total cost of ownership that improves project economics for charge point operators, fleets, and enterprises, supporting faster and larger‑scale rollouts of EV infrastructure.

Unlike standalone charger vendors, ChargePoint—through its partnership with Eaton—extends its value proposition into electrical infrastructure and site power management.

ChargePoint believes this creates an advantage by simplifying execution for complex, multi‑site deployments.

The ChargePoint–Eaton partnership includes co‑development of bidirectional power flow and Vehicle‑to‑Everything (V2X) technologies, enabling EVs to act as distributed energy resources for buildings and the grid.

The ChargePoint–Eaton partnership represents a shift from selling discrete charging products to enabling scalable electrification platforms.

By implementing these strategies, ChargePoint is well-positioned to grow and adapt to the evolving EV charging landscape.

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ChargePoint deploys a global supply chain management team that works proactively with piece part and final assembly supply partners.

That supply management team readies factories for new products, puts in place and monitors quality control points, plans ongoing production, issues purchase orders and coordinates deliveries to distribution hubs that ChargePoint manages in North America and Europe.

ChargePoint works with third-party fulfillment partners that deliver its Networked Charging Systems from multiple locations, which it believes allows it to reduce order fulfillment time and shipping costs.

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Almost all of ChargePoint’s commercial and fleet Networked Charging Systems are installed and utilized outdoors and ChargePoint operates and conducts its sales primarily in the Northern Hemisphere.

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Changes in tax policy or trade regulations or the imposition of new tariffs on imported products, could have an adverse effect on ChargePoint’s business, results of operations and competitive position.

State, regional and local regulations for installation of EV charging stations also apply to ChargePoint and vary from jurisdiction to jurisdiction and may include permitting requirements, inspection requirements, licensing of contractors and certifications as examples.

Compliance with such regulation(s) may cause shipping, installation, or commissioning delays.

State, regional and local regulations for installation of EV charging stations vary from jurisdiction to jurisdiction and may include permitting requirements, inspection requirements, licensing of contractors and certifications as examples.

Compliance with such regulation(s) may cause shipping, installation, or commissioning delays that may adversely impact ChargePoint’s business.

ChargePoint is also subject to other complex foreign and United States laws and regulations related to anti-bribery and corruption laws, antitrust or competition laws and sanctions compliance, among others.

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ChargePoint is subject to the Occupational Safety and Health Act of 1970, as amended (“OSHA”).

OSHA establishes certain employer responsibilities, including maintenance of a workplace free of recognized hazards likely to cause death or serious injury, compliance with standards promulgated by OSHA and various record keeping, disclosure and procedural requirements.

OSHA establishes certain employer responsibilities, including maintenance of a workplace free of recognized hazards likely to cause death or serious injury,

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compliance with standards promulgated by OSHA and various record keeping, disclosure and procedural requirements.

Various standards, including standards for notices of hazards, safety in excavation and demolition work and the handling of asbestos, may apply to ChargePoint’s operations.

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ChargePoint products are subject to regulations and certification requirements governing accuracy and other characteristics of embedded metrology for dispensing of electricity through charging stations.

ChargePoint has received certification for applicable products in the European Union under the Measurement Instrument Directive (MID), in Germany under the Measurement and Calibration Law (Eichrecht), in the United Kingdom under the Measurement Instrument Regulation (MIR), the United States under the National Type Evaluation Program (NTEP), and in California under the California Type Evaluation Program (CTEP) as regulated by the Department of Food and Agriculture Division of Measurement Standards.

ChargePoint is in the process of seeking additional certifications on products in Canada.

Field testing to validate meter accuracy may also be carried out by various government entities responsible for ensuring the accuracy of transactions based on measured quantities, similar to the way gasoline pumps or grocery store scales are audited.

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states, members of the European Economic Area, the United Kingdom, Mexico, China, and many other jurisdictions in which ChargePoint operates or plans to operate have adopted some form of privacy and data security laws and regulations that impose significant compliance obligations.

In the European Economic Area (“EEA”), the processing of personal data (i.e., data which identifies an individual or from which an individual is identifiable) is governed by the EU General Data Protection Regulation 2016/679 (the “EU GDPR”).

The UK has implemented the EU GDPR as the UK GDPR (together with the EU GDPR, the “GDPR”) which sits alongside the UK Data Protection Act 2018 and Switzerland has implemented similar laws.

In the European Economic Area (“EEA”), the processing of personal data (i.e., data which identifies an individual or from which an individual is identifiable) is governed by the European Union General Data Protection Regulation 2016/679 (the “EU GDPR”).

The United Kingdom (“UK”) has implemented the EU GDPR as the UK GDPR (together with the EU GDPR, the “GDPR”) which sits alongside the UK Data Protection Act 2018 (as amended by the UK Data (Use and Access) Act 2025) and Switzerland has implemented similar laws.

The GDPR has direct effect where an entity is established in the EEA/UK (as applicable) and has extra-territorial effect where an entity established outside of the EEA/UK (as applicable) processes personal data in relation to the offering of goods or services to individuals in the EEA/UK (as applicable) or the monitoring of their behavior.

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These obligations include granting individuals certain rights over personal data about them or relating to them, requirements around the disclosures and choices provided to those individuals, obligations to maintain certain documentation and to ensure specific contractual provisions are in place where engaging a third party, and requirements to safeguard personal data and to notify certain personal data breaches.

The EU GDPR also prohibits the international transfer of personal data originating in the EEA to jurisdictions that the European Commission does not recognize as having an ‘adequate’ level of data protection unless a data transfer mechanism has been put in place

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or a derogation under the EU GDPR can be relied on.

In certain cases, companies must also carry out a transfer privacy impact assessment (“TIA”) which, among other things, assesses laws governing access to personal data in the recipient country and considers whether supplementary measures that provide privacy protections additional to those provided under the European Union’s standard contractual clauses (“EU SCC”)s will need to be implemented to ensure an ‘essentially equivalent’ level of data protection to that afforded in the EEA.

In certain cases, companies must also carry out a transfer privacy impact assessment (“TIA”) which, among other things, assesses laws governing access to personal data in the recipient country and considers whether supplementary measures that provide privacy protections additional to those provided under the European Union’s standard contractual clauses (“EU SCCs”) will need to be implemented to ensure an ‘essentially equivalent’ level of data protection to that afforded in the EEA.

In July 2023, the European Commission adopted its Final Implementing Decision granting the U.S.

adequacy (“Adequacy Decision”) for EU-US transfers of personal data for entities self-certified to the Atlantic Data Privacy Framework (“DPF”).

adequacy (“Adequacy Decision”) for EU-US transfers of personal data for entities self-certified to the EU-US Data Privacy Framework (“DPF”).

Entities relying on EU SCCs for transfers to the U.S.

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data bridge (i.e., a UK equivalent of the Adequacy Decision) and adopted UK regulations to implement the UK-U.S.

data bridge .

Personal data may now be transferred from the UK under the UK-U.S.

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Individuals also have a right to compensation, as a result of an organization’s breach of the GDPR which has affected them, for financial or non-financial losses (e.g., distress).

The GDPR has increased ChargePoint’s responsibility and potential liability and ChargePoint may be required to put in place additional mechanisms to ensure compliance with the GDPR, which could divert management’s attention and increase its cost of doing business, and despite ChargePoint’s ongoing efforts to bring its practices into compliance with the GDPR, it may not be successful.

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ChargePoint is also subject to the e-Privacy Directive and the EU member states’ additions to and implementation of the e-Privacy Directive.

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Waste Handling and Disposal

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ChargePoint is subject to laws and regulations regarding the handling and disposal of hazardous substances and solid wastes, including electronic wastes and batteries.

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Any changes in the laws and regulations, or ChargePoint’s ability to qualify the materials it uses for exclusions under such laws and regulations, could adversely affect ChargePoint’s operating expenses.

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Similar laws exist in other jurisdictions where ChargePoint operates.

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The WEEE Directive provides for the creation of a collection scheme where consumers return electrical and electronic equipment waste to merchants, such as ChargePoint.

If ChargePoint fails to properly manage such electrical and electronic equipment waste, it may be subject to fines, sanctions, or other actions that may adversely affect ChargePoint’s financial operations.

For more information on the potential impacts of government regulations affecting ChargePoint’s business, see “Risks Related to Legal Matters and Regulations” set forth under “Risk Factors” included under Part I, Item 1A.

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Historically, ChargePoint has designed and developed its hardware Networked Charging Systems and ChargePoint Platform software in-house.

ChargePoint intends to expand its research and development activities through the use of third-party contract manufacturers and design service partners in order to accelerate its hardware development timelines and leverage engineering resources and best practices from leading original design manufacturers.

ChargePoint intends to expand its research and development activities through the use of strategic partners, third-party contract manufacturers and design service partners in order to accelerate its hardware development timelines and leverage engineering resources and best practices from leading original design manufacturers.

ChargePoint’s research and development teams are primarily located in the Company’s headquarters in Campbell, California, its facilities in Gurgaon and Bangalore, India, and its European locations in Radstadt, Austria, Amsterdam, Netherlands and Reading, the United Kingdom.

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Additionally, ChargePoint had 26 issued foreign patents and 16 foreign patent applications currently pending in various foreign jurisdictions.

In addition, as of January 31, 2025, there were six pending Patent Cooperation Treaty applications.

In addition, as of January 31, 2026, ChargePoint had four pending Patent Cooperation Treaty applications and two international design patents.

These patents relate to various EV charging station designs and/or EV charging functionality.

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ChargePoint’s issued patents, and any future patents issued to ChargePoint, may be challenged, invalidated or circumvented, may not provide sufficiently broad protection and may not prove to be enforceable inactions against alleged infringers.

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ChargePoint enters into agreements with its employees, contractors, customers, partners and other parties with which it does business to limit access to and disclosure of its technology and other proprietary information.

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ChargePoint strives to become the employer of choice within its industry, facilitating the transition to electric mobility by placing its talent at the heart of its success.

To achieve this mission, ChargePoint aims to develop its individual, team and leadership capabilities, attract the best talent from a range of backgrounds, retain its talent through a variety of means including competitive rewards and benefits, creating a winning culture, and engaging its talent by building a culture of feedback, inclusion and recognition.

To achieve this mission, ChargePoint aims to develop its individual, team and leadership

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capabilities, attract the best talent from a range of backgrounds, retain its talent through a variety of means including competitive rewards and benefits, creating a winning culture, and engaging its talent by building a culture of feedback, inclusion and recognition.

Key focus and investment areas to achieve this goal include, among others, inclusion, emphasis on ethical business practices, and employee safety and wellness.

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In addition, the SEC maintains an internet site that contains reports, proxy and information statements, and other information regarding issuers that file electronically with the SEC at www.sec.gov.

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Compared sentence by sentence after normalising whitespace, quotation marks, case and digits, so re-formatting and restated figures do not read as changed language. Wording changes appear as one removal and one addition. The current filing and the prior one are authoritative.

What changed 10-K

Item 1. Business