10 unchanged sentences
Of the Customer Reimbursement Requests received to date, approximately 170 have been fully resolved and closed.
−Removed: Customer claims generally seek reimbursement of their costs and expenses associated with notifying their own customers of the Security Incident and taking steps to assure that personal information has not been compromised as a result of the Security Incident.
+Added: In addition, insurance companies representing various customers’ interests through subrogation claims have contacted us.
+Added: Customer and insurer subrogation claims generally seek reimbursement of their costs and expenses associated with notifying their own customers of the Security Incident and taking steps to assure that personal information has not been compromised as a result of the Security Incident.
+Added: Our review of customer and subrogation claims generally seek reimbursement of their costs and expenses associated with notifying their own customers of the Security Incident and taking steps to assure that personal information has not been compromised as a result of the Security Incident.
In addition, presently, we are a defendant in 19 putative consumer class action cases [ 17 in U.S.
−Removed: federal courts (some of which have been consolidated under multi district litigation to a single federal court) and 2 in Canadian courts] alleging harm from the Security Incident.
+Added: federal courts (which have been consolidated under multi district litigation to a single federal court) and 2 in Canadian courts] alleging harm from the Security Incident.
The plaintiffs in these cases, who generally purport to represent various classes of individual constituents of our customers, generally claim to have been harmed by alleged actions and/or omissions by us in connection with the Security Incident and assert a variety of common law and statutory claims seeking monetary damages, injunctive relief, costs and attorneys’ fees, and other related relief.
4 unchanged sentences
Securities and Exchange Commission, the Information Commissioner’s Office in the United Kingdom (the “ICO”) under the U.K.
−Removed: Data Protection Act 2018, the Office of the Australian Information Commissioner, the Office of the Privacy Commissioner of Canada and the Spanish Data Protection Agency.
+Added: Data Protection Act 2018, the Office of the Australian Information Commissioner, the Office of the Privacy Commissioner of Canada, the Spanish Data Protection Authority and the Data Protection Commission of Ireland.
(See Note 9 to our unaudited, condensed consolidated financial statements included in this report for a more detailed description of the Security Incident and related matters.)
+Added: Third Quarter 2021 Form 10-Q
+Added: Blackbaud, Inc.
We may be named as a party in additional lawsuits, other claims may be asserted by or on behalf of our customers or their constituents, and we may be subject to additional governmental inquires, requests or investigations.
1 unchanged sentence
Governmental authorities also may seek to impose undertakings, injunctive relief, consent decrees, or other civil or criminal penalties, which could, among other things, materially increase our data security costs or otherwise require us to alter how we operate our business.
−Removed: Although we intend to
−Removed: Second Quarter 2021 Form 10-Q
−Removed: Blackbaud, Inc.
−Removed: defend ourselves vigorously against the claims asserted against us, we cannot predict the potential outcomes, cost and expenses associated with current and any future claims, lawsuits, inquiries and investigations.
+Added: Although we intend to defend ourselves vigorously against the claims asserted against us, we cannot predict the potential outcomes, cost and expenses associated with current and any future claims, lawsuits, inquiries and investigations.
Significant management time and Company resources have been, and are expected to continue to be, devoted to the Security Incident.
−Removed: In the three and six months ended June 30, 2021, we recorded $ 11.7 million and $ 24.4 million, respectively, of expenses related to the Security Incident and offsetting probable insurance recoveries of $ 11.2 million and $ 23.9 million, respectively.
−Removed: As of June 30, 2021, we have recorded cumulative expenses related to the Security Incident of $ 34.2 million and cumulative probable insurance recoveries of $ 33.3 million.
−Removed: Although we carry insurance designed to protect us against certain losses related to cybersecurity events, we believe it is probable that insurance coverage will not be sufficient to cover all expenses or other losses (including fines) or all types of claims that may arise in connection with cyberattacks, security compromises and other related incidents.
+Added: In the three and nine months ended September 30, 2021, we recorded $ 11.4 million and $ 35.9 million, respectively, of expenses related to the Security Incident and offsetting probable insurance recoveries of $ 10.6 million and $ 34.5 million, respectively.
+Added: As of September 30, 2021, we have recorded cumulative expenses related to the Security Incident of $ 45.7 million and cumulative probable insurance recoveries of $ 43.9 million.
+Added: Although we carry insurance designed to protect us against cer tain losses related to cybersecurity events, we believe that insurance coverage will not be sufficient to cover all expenses or other losses (including fines) or all types of claims that may arise in connection with the Security Incident, and may not be sufficient for possible future cyberat tacks, security compromises and other related incidents.
Furthermore, in the future such insurance may not be available on commercially reasonable terms, or at all.
2 unchanged sentences
Compared sentence by sentence after normalising whitespace, quotation marks, case and digits, so re-formatting and restated figures do not read as changed language. Wording changes appear as one removal and one addition. The current filing and the prior one are authoritative.