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• the highly competitive nature of the TV streaming industry that is rapidly evolving;
−Removed: • our ability to monetize our streaming platform;
+Added: • the acceptance and growth of over-the-top advertising and advertising platforms;
+Added: • our ability to further monetize our streaming platform;
• our ability to attract advertisers and advertising agencies to our demand-side advertising platform;
−Removed: • our ability to develop relationships with TV brands and service operators;
+Added: • our ability to develop, maintain, and expand relationships with licensed Roku TV partners, manufacturing partners, and service operators;
• our ability to establish and maintain relationships with important content publishers;
• popular or new content publishers not publishing their content on our streaming platform;
+Added: • the non-renewal or early termination of our agreements with content publishers;
• maintaining an adequate supply of quality video ad inventory on our platform and selling the available supply;
• content publishers electing not to participate in platform features that we develop;
−Removed: • irrelevant or unengaging advertising, marketing campaigns, or other promotional advertising on our platform;
−Removed: • our ability to attract users to and generate revenue from The Roku Channel;
+Added: • irrelevant or unengaging advertising or media and entertainment promotional spending campaigns on our platform;
+Added: • our operation of The Roku Channel;
• users signing up for offerings and services outside of our platform;
• the evolution of our industry and the impact of many factors that are outside of our control;
−Removed: • our and our Roku TV brand partners’ reliance on retail sales channels to sell products;
+Added: • our and our licensed Roku TV partners’ reliance on retail sales channels to sell products;
• our ability to build a strong brand and maintain customer satisfaction and loyalty;
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• maintaining adequate customer support levels;
−Removed: • our ability to manage streaming device and other product introductions and transitions;
−Removed: • our and our Roku TV brand partners’ reliance on contract manufacturers and limited manufacturing capabilities;
+Added: • our introduction of new products and services;
+Added: • our and our licensed Roku TV partners’ reliance on contract manufacturers and limited manufacturing capabilities;
+Added: • our reliance on licensed Roku TV partners’ operations for the supply of Roku TV models;
• our ability to forecast manufacturing requirements and manage our supply chain and inventory levels;
−Removed: • decreased availability or increased costs for materials and components used in the manufacturing of our players and Roku TV models;
+Added: • decreased availability or increased costs for materials and components used in the manufacturing of our products and our licensed Roku TV partners’ products;
• our ability to obtain key components from sole source suppliers;
−Removed: • interoperability of our streaming devices with content publishers’ offerings, technologies, and systems;
−Removed: • detecting hardware errors or software bugs in our products before they are released to users;
−Removed: • component manufacturing, design, or other defects that render our devices permanently inoperable;
−Removed: • our ability to obtain necessary or desirable third-party technology licenses;
+Added: • interoperability of our products with content publishers’ and other third parties’ offerings, technologies, and systems;
+Added: • detecting hardware defects and software errors in our products before they are released to end users;
+Added: • component manufacturing, design, or other defects that may render our products permanently inoperable;
+Added: • our ability to obtain or maintain necessary or desirable third-party technology licenses;
Risks Related to Operating and Growing Our Business
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• volatility of our quarterly operating results that could cause our stock price to decline;
+Added: Table o f Contents
• our ability to manage our growth;
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Risks Related to Intellectual Property
−Removed: • litigation resulting in the loss of important intellectual property rights;
+Added: • intellectual property infringement claims and litigation resulting in significant costs or the loss of important intellectual property rights;
• failure or inability to protect or enforce our intellectual property or proprietary rights;
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Risks Related to Macroeconomic Conditions
−Removed: • the current and future impact of the COVID-19 pandemic, supply chain disruptions, and inflationary pressures on our business;
−Removed: • natural disasters or other catastrophic events;
+Added: • the impact of supply chain disruptions, inflationary pressures, recessionary fears, the COVID-19 pandemic, natural disasters, geopolitical conflicts, or other natural or man-made catastrophic events on our business;
Legal and Regulatory Risks
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• the dual class structure of our common stock;
−Removed: • volatility in the trading price of our Class A common stock;
+Added: • volatility in the market price of our Class A common stock;
• potential dilution or a decline in our stock price caused by future sales or issuance of our capital stock or rights to purchase capital stock;
−Removed: • a decline in our stock prices caused by future sales by existing stockholders;
+Added: • a decline in our stock price caused by future sales by existing stockholders;
• dependency on favorable securities and industry analyst reports;
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federal district courts as the exclusive forums for substantially all disputes between us and our stockholders.
+Added: Table o f Contents
Risks Related to Our Business and Industry
−Removed: TV streaming is highly competitive and many companies, including large technology companies, content owners and aggregators, TV brands, and service operators, are actively focusing on this industry.
+Added: The TV streaming industry is highly competitive and many companies, including large technology companies, content owners and aggregators, TV brands, and service operators, are actively focusing on this industry.
If we fail to differentiate ourselves and compete successfully with these companies, it will be difficult for us to attract and retain users and our business will be harmed.
−Removed: TV streaming is highly competitive and global.
+Added: The TV streaming industry is highly competitive and global.
Our success depends in part on attracting users to and retaining users on, and the effective monetization of, our streaming platform.
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Effective monetization requires us to continue to update the features and functionality of our streaming platform for users, content publishers, and advertisers.
−Removed: We also must effectively support popular sources of streaming content that are available on our platform, such as Amazon Prime Video, Disney+, Discovery+, HBO Max, Hulu, Paramount+, Peacock, Netflix, and YouTube.
+Added: We also must effectively support popular sources of streaming content that are available on our platform, such as Amazon Prime Video, Disney+, Netflix, and YouTube.
And we must respond rapidly to actual and anticipated market trends in the TV streaming industry.
−Removed: Large technology companies such as Amazon, Apple, and Google offer TV streaming devices that compete with our streaming players.
+Added: Large technology companies such as Amazon, Apple, and Google offer TV streaming devices that compete with Roku streaming devices.
In addition, Google licenses its Android operating system software for integration into smart TVs and service provider set-top boxes, and Amazon licenses its operating system software for integration into smart TVs and sells Amazon-branded smart TVs.
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Similarly, some service operators, such as Comcast, offer TV streaming applications and devices as part of their cable service plans and can leverage their existing consumer bases, installation networks, broadband delivery networks, and name recognition to gain traction in the TV streaming market.
−Removed: If consumers of TV streaming content prefer alternative products to our streaming players and our partners’ Roku TV models, we may not be able to achieve our expected growth in active accounts, streaming hours, revenue, gross profit or ARPU.
+Added: If consumers of TV streaming content prefer alternative products to Roku streaming devices, we may not be able to achieve our expected growth in active accounts, streaming hours, revenue, gross profit or ARPU.
We also compete for streaming hours with mobile streaming applications on smartphones and tablets, and users may prefer to view streaming content on such applications.
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We expect competition in TV streaming from the large technology companies and service operators described above, as well as new and growing companies, to increase in the future.
−Removed: This increased competition could result in pricing pressure, lower revenue, and gross profit or the failure of our players, Roku TV models, or our platform to gain or maintain broad market acceptance.
+Added: This increased competition could result in pricing pressure, lower revenue and gross profit, or the failure of Roku streaming devices, our platform or our other products to gain or maintain broad market acceptance.
To remain competitive and maintain our position as a leading TV streaming platform, we need to continuously invest in our platform, product development, marketing, service and support, and device distribution infrastructure.
−Removed: In addition, evolving TV standards such as 8K and unknown future developments may require further investments in the development of our players, Roku TV models, and our platform.
+Added: In addition, evolving TV standards and unknown future developments may require further investments in the development of Roku streaming devices, our platform and our other products.
We may not have sufficient resources to continue to make the investments needed to maintain our competitive position.
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Increased competition could reduce our sales volume, revenue, and operating margins, increase our operating costs, harm our competitive position, and otherwise harm our business.
−Removed: To enhance our users’ experience, we also offer audio products, including Roku Streambars, Roku wireless speakers, and Roku wireless subwoofers.
−Removed: As a result, we may face additional competition from makers of TV audio speakers and soundbars, as well as makers of other TV peripheral devices.
−Removed: While sales of our audio products have not generated material amounts of revenue, if these products do not operate as designed or do not enhance the Roku TV or other viewing experience as we intend, our users’ overall viewing experience may be diminished, and this may impact the overall demand for Roku TV models or our other products.
+Added: To enhance our users’ experience, we also offer audio products, including Roku Streambars, Roku wireless speakers, and Roku wireless subwoofers, and Roku smart home products, including indoor and outdoor cameras, video doorbells, smart lighting, and smart plugs.
+Added: As a result, we may face additional competition from makers of TV audio speakers and soundbars and other TV peripheral devices, as well as makers of other smart home products.
+Added: If these products do not operate as designed or do not enhance the TVs powered by Roku OS or other viewing experiences as we intend, our users’ overall viewing experience may be diminished, and this may impact the overall demand for our products and our partners’ Roku TV models.
+Added: Table o f Contents
Our future growth depends on the acceptance and growth of over-the-top (“OTT”) advertising and OTT advertising platforms.
−Removed: We operate in a highly competitive advertising industry and compete for revenue from advertising with other streaming platforms and services, including digital and social media platforms, as well as traditional media, such as radio, broadcast, cable and satellite TV, and satellite and internet radio.
+Added: We operate in a highly competitive advertising industry and compete for revenue from advertising with other streaming platforms and services, including social media and other digital platforms, as well as traditional media, such as radio, broadcast, cable and satellite TV, and satellite and internet radio.
These competitors offer content and other advertising mediums that may be more attractive to advertisers than our streaming platform.
These competitors are often very large and have more advertising experience and financial resources than we do, which may adversely affect our ability to compete for advertisers and may result in lower revenue and gross profit from advertising.
+Added: For example, Netflix and Disney+ recently launched ad-supported tiers in their streaming services, which may further increase competition for streaming advertising revenue.
If we are unable to increase our revenue from advertising by, among other things, continuing to improve our platform’s capabilities to further optimize and measure advertisers’ campaigns, increasing our advertising inventory, and expanding our advertising sales team and programmatic capabilities, our business and our growth prospects may be harmed.
We may not be able to compete effectively or adapt to any such changes or trends, which would harm our ability to grow our advertising revenue and would harm our business.
−Removed: Many advertisers continue to devote a substantial portion of their advertising budgets to traditional advertising, such as linear TV, radio, and print, and to advertising through digital and social media platforms.
−Removed: The future growth of our business depends on the growth of OTT advertising and on advertisers increasing their spend on advertising on our platform.
−Removed: Although legacy TV advertisers have shown growing interest in OTT advertising, we cannot be certain that their interest will continue to increase or that they will not revert to legacy TV advertising, especially if our users no longer stream TV or significantly reduce the amount of TV they stream as a result of the COVID-19 pandemic coming to an end, as a result of the launch of new hybrid broadcast standards (such as ATSC 3.0), or for other reasons.
−Removed: In addition, if we are unable to compete with digital and social media platforms to win business from advertisers and agencies who have traditionally advertised on these platforms, such as direct-to-consumer and small or medium-sized businesses, our ability to grow our business may be limited.
+Added: Many advertisers continue to devote a substantial portion of their advertising budgets to traditional advertising, such as traditional TV, radio, and print, and to advertising through social media and other digital platforms.
+Added: The future growth of our business depends on the growth of OTT advertising and on advertisers increasing their spending on advertising on our platform.
+Added: Although traditional TV advertisers have shown growing interest in OTT advertising, we cannot be certain that their interest will continue to increase or that they will not revert to traditional TV advertising or shift their advertising spending to social media and other digital platforms (rather than to us).
+Added: In addition, if we are unable to compete with social media and other digital platforms to win business from advertisers and agencies who have traditionally advertised on these platforms, such as direct-to-consumer and small or medium-sized businesses, our ability to grow our business may be limited.
If advertisers, or their agency relationships, do not perceive meaningful benefits of OTT advertising, the market may develop more slowly than we expect, which could adversely impact our operating results and our ability to grow our business.
−Removed: Finally, there is political pressure in some countries to limit OTT advertising or impose local content requirements on OTT services.
−Removed: This pressure has been driven by owners of traditional broadcast television services and could pose a threat to our services.
+Added: Finally, there is political pressure in some countries to limit OTT advertising (including limiting the advertising that may be shown to viewers of children’s content) or impose local content requirements on OTT services, which could pose a threat to our services.
We may not be successful in our efforts to further monetize our streaming platform, which may harm our business.
Our business model depends on our ability to generate platform revenue from advertisers and content publishers.
−Removed: We generate platform revenue primarily from the sale of digital advertising and content distribution services.
+Added: We generate platform revenue primarily from the sale of digital advertising and related services, and content distribution services (such as subscription and transaction revenue shares, media and entertainment promotional spending, the sale of Premium Subscriptions, and the sale of branded channel buttons on remote controls).
As such, we are seeking to expand the number of active accounts and increase the number of hours that are streamed across our platform in an effort to create additional platform revenue opportunities.
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The total number of streaming hours, however, does not correlate with platform revenue on a period-by-period basis, primarily because we do not monetize every hour streamed or every user on our platform.
−Removed: Moreover, streaming hours on our platform are measured whenever a player or a Roku TV is streaming content, whether a viewer is actively watching or not.
+Added: Moreover, streaming hours on our platform are measured whenever a Roku streaming device is streaming content, whether a viewer is actively watching or not.
For example, if a player is connected to a TV, and the viewer turns off the TV, steps away, or falls asleep and does not stop or pause the player, then the particular streaming channel may continue to play content for a period of time determined by the streaming channel.
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Since the first quarter of 2020, all Roku devices include a Roku OS feature that is designed to identify when content has been continuously streaming on a channel for an extended period of time without user interaction.
−Removed: This feature, which we refer to as “Are you still watching,” periodically prompts the user to confirm that they are still watching the selected channel and closes the channel if the user does not respond affirmatively.
−Removed: We believe that the implementation of this feature across the Roku platform benefits us, our users, channel partners, and advertisers.
+Added: This feature periodically prompts the user to confirm that they are still watching the selected channel and closes the channel if the user does not respond affirmatively.
Some of our leading channel partners, including Netflix, also have similar features within their channels.
−Removed: This Roku OS feature supplements these channel features.
−Removed: This feature has not had and is not expected to have a material impact on our financial performance.
Our ability to deliver more relevant advertisements to our users and to increase our platform’s value to advertisers and content publishers depends on the collection of user engagement data, which may be restricted or prevented by a number of factors.
−Removed: Users may decide to opt out or restrict our ability to collect personal viewing data or to provide them with more relevant advertisements.
+Added: Users may decide to opt out or restrict our ability to collect viewing data or to provide them with more relevant advertisements.
Content publishers may also refuse to allow us to collect data regarding user engagement or refuse to implement mechanisms we request to ensure compliance with our legal obligations or technical requirements.
For example, we are not able to fully utilize program level viewing data from many of our most popular channels to improve the relevancy of advertisements provided to our users.
−Removed: Other channels available on our platform, such as Amazon Prime Video, Apple TV+, Hulu, and YouTube, are focused on increasing user engagement and time spent within their channels by allowing users to purchase additional content and streaming services within their channels, for which we may earn less revenue than activations on or through our platform.
+Added: Table o f Contents
+Added: Other channels available on our platform, such as Amazon Prime Video, Apple TV+, Hulu, and YouTube, are focused on increasing user engagement and time spent within their channels by allowing users to purchase additional content and streaming services within their channels;
+Added: when users purchase these additional services within these channels, we may earn less revenue than when the services are purchased directly from us.
If our users spend most of their time within particular channels where we have limited or no ability to place advertisements or leverage user information, or our users opt out from our ability to collect data for use in providing more relevant advertisements, we may not be able to achieve our expected growth in platform revenue or gross profit.
+Added: Additionally, our distribution agreements with our most popular channels are renegotiated periodically;
+Added: thus, even if we are currently able to monetize streaming hours within a channel, we may not be able to do so in the future.
If we are unable to further monetize our streaming platform, our business may be harmed.
−Removed: In order to materially increase the monetization of our streaming platform through the sale of video advertising, we will need our users to stream significantly more ad-supported content.
−Removed: Our efforts to monetize our streaming platform through ad-supported content are still developing and may not continue to grow as we expect.
−Removed: This means of monetization will require us to continue to attract advertising dollars to our streaming platform as well as deliver ad-supported content that appeals to users.
+Added: Our efforts to monetize our streaming platform through ad-supported content are still developing and may not continue to grow as we expect, and our platform revenue growth has been, and may continue to be, lower than expected due to advertisers significantly curtailing or pausing advertising spending due to inflationary pressures, recessionary fears or other reasons that are out of our control.
+Added: In addition, advertisers’ spending commitments, such as those we obtain in connection with annual TV Upfront presentations, are typically not fully binding, and the revenue we receive from such commitments may be less than the initially committed amount.
+Added: This means that in order to materially increase the monetization of our streaming platform through the sale of video advertising, we will need to attract significantly more advertising dollars to our streaming platform as well as deliver ad-supported content that results in our users streaming significantly more ad-supported content.
Accordingly, there can be no assurance that we will be successful in monetizing our streaming platform through the distribution of ad-supported content.
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Through our OneView ad platform, advertisers and advertising agencies can programmatically purchase and manage their OTT, desktop and mobile advertising campaigns.
−Removed: OneView leverages the demand-side platform (“DSP”) developed by dataxu, which we acquired in November 2019, and integrates the reach, inventory, and capabilities of our proprietary advertising products and services.
+Added: OneView leverages the demand-side platform developed by dataxu, which we acquired in November 2019, and integrates the reach, inventory, and capabilities of our proprietary advertising products and services.
The market for programmatic OTT ad buying is an emerging market, and our current and potential advertisers and advertising agencies may not shift to programmatic ad buying from other buying methods as quickly as we expect or at all.
If the market for programmatic OTT ad buying deteriorates or develops more slowly than we expect, advertisers and advertising agencies may not use OneView or we may not attract prospective advertisers or advertising agencies to OneView, and our business could be harmed.
−Removed: In addition, we have limited experience running a DSP, and if OneView does not have the functionality or services expected by advertisers or advertising agencies, we may not be able to attract their advertising spend to OneView, or our existing customers may not maintain or increase their spend on OneView.
+Added: In addition, if OneView does not have the functionality or services expected by advertisers or advertising agencies, we may not be able to attract their advertising spend to OneView, or our existing customers may not maintain or increase their spend on OneView.
Moreover, our ownership of OneView may negatively impact the ability of OneView to purchase advertising on non-Roku platforms.
If we fail to adapt to our rapidly changing industry or to our customers’ evolving needs, advertisers and advertising agencies will not adopt OneView, and our business may be harmed.
−Removed: We also may not be
−Removed: able to compete effectively with more established DSPs or be able to adapt to changes or trends in programmatic OTT advertising, which would harm our ability to grow our advertising revenue and harm our business.
−Removed: Our growth will depend in part on our ability to develop and expand our relationships with TV brand partners in the United States and international markets and, to a lesser extent, service operators.
−Removed: We have developed, and intend to continue to develop and expand, relationships with TV brand partners and, to a lesser extent, service operators in both the United States and international markets.
−Removed: Our licensing arrangements are complex and time-consuming to negotiate and complete.
−Removed: Our current and potential partners include TV brands, cable and satellite companies, and telecommunication providers.
+Added: We also may not be able to compete effectively with more established demand-side platforms or be able to adapt to changes or trends in programmatic OTT advertising, which would harm our ability to grow our advertising revenue and harm our business.
+Added: Our growth depends in part on our ability to develop, maintain, and expand relationships with our licensed Roku TV partners and manufacturing partners in the United States and international markets and, to a lesser extent, service operators.
+Added: We have developed, and intend to continue to develop and expand, relationships with TV brand and manufacturing partners.
We continue to invest in the growth and expansion of our Roku TV program both in the United States and international markets.
−Removed: Our licensing program for service operators has historically been primarily focused on international markets and has been decreasing in scale in recent years, as we have shifted the focus of our international growth to the sale of Roku streaming players and expanding our licensing program with TV brand partners.
−Removed: In the past few years, the sale of Roku TV models by our TV brand partners has materially contributed to our active account growth, to our streaming hours, and to our platform monetization efforts.
−Removed: This growth has primarily been in the United States;
−Removed: however, our Roku TV licensing program has been expanded to certain international markets.
−Removed: We license the Roku OS and our smart TV reference designs to certain TV brand partners to manufacture co-branded smart TVs.
+Added: In the past few years, the sale of Roku TV models by our licensed Roku TV partners has materially contributed to our active account growth, streaming hours, and platform monetization efforts.
+Added: This growth has primarily been driven by North America;
+Added: however, our Roku TV licensing program has been expanded to certain international markets and represents a growing share of new active accounts.
+Added: We license the Roku OS and our smart TV reference designs to certain licensed Roku TV partners to manufacture Roku TV models.
We do not typically receive, nor do we typically expect to receive, license revenue from these arrangements, but we expect to incur expenses in connection with these commercial agreements.
−Removed: The primary economic benefits that we derive from these license arrangements have been and will likely continue to be indirect, primarily from growing our active accounts, increasing streaming hours, and generating advertising-related revenue on our platform.
+Added: The primary economic benefits that we derive from these license arrangements have been and will likely continue to be indirect, primarily from growing our active accounts, increasing streaming hours, and generating content distribution and advertising-related revenue on our platform.
If these arrangements do not continue to result in increased active accounts and streaming hours, and if that growth does not in turn lead to successfully monetizing that increased user activity, our business may be harmed.
−Removed: The loss of a relationship with a TV brand partner or service operator could harm our results of operations, damage our reputation, increase pricing and promotional pressures from other partners and distribution channels, or increase our marketing costs.
−Removed: If we are not successful in maintaining existing and creating new relationships with any of these third parties, or if we encounter technological, content licensing, or other impediments to our development of these relationships, our ability to grow our business could be adversely impacted.
−Removed: Under these license arrangements, we generally have limited control over the amount and timing of resources these entities dedicate to the relationship.
−Removed: In the past, our TV brand partners have failed to meet their forecasts for distributing licensed streaming devices, and they may fail to meet their forecasts in the future.
−Removed: If our TV brand or service operator partners fail to meet their forecasts for distributing licensed streaming devices or chose to deploy competing streaming solutions within their product lines, our business may be harmed.
+Added: Table o f Contents
+Added: While we recently announced the launch of a new line of Roku-branded TVs (the Roku Select and Roku Plus Series TVs) that will be designed, made, and sold by us, the loss of a relationship with a licensed Roku TV partner in the near future could harm our results of operations, damage our reputation, increase pricing and promotional pressures from other partners and distribution channels, increase our marketing costs, and result in the loss of revenue.
+Added: If we are not successful in maintaining existing and creating new relationships with any of these third parties, or if we encounter technological, content licensing, or other impediments to these relationships, our ability to grow or maintain our business could be adversely impacted.
+Added: We have also developed licensing relationships with certain service operators, primarily in international markets;
+Added: however, this program has been decreasing in scale in recent years, as we have shifted the focus of our international growth to the sale of Roku streaming devices and expanding our Roku OS licensing program with licensed Roku TV partners.
+Added: Based on the decreasing scale of our licensing program for service operators, including termination of these relationships, we expect that the number of active accounts generated from this program will continue to decline, which may impact the overall growth rate of our active accounts in international markets.
+Added: Our licensing arrangements are complex and time-consuming to negotiate and complete.
+Added: Our current and potential partners include TV brands, cable and satellite companies, and telecommunication providers.
+Added: Under these license arrangements, we generally have limited or no control over the amount and timing of resources these entities dedicate to the relationship.
+Added: In the past, our licensed Roku TV partners have failed to meet their forecasts and anticipated market launch dates for distributing Roku TV models, and they may fail to meet their forecasts or such launches in the future.
+Added: If our licensed Roku TV partners or service operator partners fail to meet their forecasts or such launches for distributing licensed streaming devices or choose to deploy competing streaming solutions within their product lines, our business may be harmed.
We depend on a small number of content publishers for a majority of our streaming hours, and if we fail to maintain these relationships, our business could be harmed.
Historically, a small number of content publishers have accounted for a significant portion of the hours streamed on our platform.
−Removed: In the year ended December 31, 2021, the top three streaming services represented over 50% of all hours streamed in the period.
−Removed: If, for any reason, we cease distributing channels that have historically streamed a large percentage of the aggregate streaming hours on our platform, our streaming hours, active accounts, or streaming device sales may be adversely affected, and our business may be harmed.
+Added: In the fiscal year ended December 31, 2022, the top three streaming services represented over 50% of all hours streamed in the period.
+Added: If, for any reason, we cease distributing channels that have historically streamed a large percentage of the aggregate streaming hours on our platform, our streaming hours, our active accounts, or Roku streaming device sales may be adversely affected, and our business may be harmed.
If popular or new content publishers do not publish content on our platform, we may fail to retain existing users and attract new users.
−Removed: We must continuously maintain existing relationships and identify and establish new relationships with content publishers to provide popular streaming channels and popular content.
−Removed: In order to remain competitive, we must consistently meet user demand for popular streaming channels and content, particularly as we launch new players, introduce new Roku TV models, or enter new markets, including international markets.
−Removed: If we are not successful in helping our content publishers launch and maintain streaming channels that attract and retain a significant number of users on our streaming platform or if we are not able to do so in a cost-effective manner, our business will be harmed.
+Added: We must continuously maintain existing relationships and identify and establish new relationships with content publishers to provide popular streaming channels, streaming channel features, and content.
+Added: In order to remain competitive, we must consistently meet user demand for popular streaming channels, streaming channel features, and content, particularly as we launch new streaming devices, introduce new TVs powered by Roku OS, or enter new markets, including international markets.
+Added: If we are not successful in helping our content publishers launch and maintain streaming channels and streaming channel features that attract and retain a significant number of users on our streaming platform or if we are not able to do so in a cost-effective manner, our business will be harmed.
Our ability to successfully help content publishers maintain and expand their channel offerings on a cost-effective basis largely depends on our ability to:
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• minimize streaming platform downtime and other technical difficulties.
−Removed: In addition, if service operators, including pay TV providers, refuse to grant our users access to stream certain channels or only make content available on devices they prefer, our ability to offer a broad selection of popular streaming channels or content may be limited.
−Removed: If we fail to help our content publishers maintain and expand their audiences on the Roku platform or their channels are not available on our platform, our business may be harmed.
−Removed: Most of our agreements with content publishers are not long term and can be terminated by the content publishers under certain circumstances.
−Removed: Any disruption in the renewal of such agreements may result in the removal of certain channels from our streaming platform and may harm our active account growth and engagement.
−Removed: We enter into agreements with all our content publishers, which have varying terms and conditions, including expiration dates.
−Removed: Our agreements with content publishers generally have terms of one to three years and can be terminated before the end of the term by the content publisher under certain circumstances, such as if we materially breach the agreement, become insolvent, enter bankruptcy, commit fraud, or fail to adhere to the content publishers’ security or other platform certification requirements.
+Added: In addition, if service operators, including traditional TV providers, refuse to grant our users access to stream certain channels or only make content available on devices they prefer, our ability to offer a broad selection of popular streaming channels or content may be limited.
+Added: If we fail to help our content publishers maintain and expand their audiences on our platform or their channels are not available on our platform, our business may be harmed.
+Added: The non-renewal or early termination of agreements with our content publishers may result in the removal of certain channels or channel features from our streaming platform and may harm our active account growth and engagement.
+Added: We enter into agreements with all our content publishers, which have varying terms and conditions, including expiration dates and rights to terminate under certain circumstances.
+Added: Our agreements with content publishers generally have terms of one to three years and can be terminated before the end of the term by the content publisher under certain circumstances, including if we materially breach the agreement, become insolvent, enter bankruptcy, commit fraud, or fail to adhere to the content publishers’ security or other platform certification requirements.
+Added: Table o f Contents
Upon expiration of these agreements, we are required to re-negotiate and renew them in order to continue providing content from these content publishers on our streaming platform.
We have in the past been unable, and in the future may not be able, to reach a satisfactory agreement with certain content publishers before our existing agreements have expired.
−Removed: If we are unable to renew such agreements on a timely basis on mutually agreeable terms, we may be required to temporarily or permanently remove certain channels from our streaming platform.
−Removed: The loss of such channels from our streaming platform for any period of time may harm our business.
+Added: If we are unable to renew such agreements on a timely basis on mutually agreeable terms, or if a content publisher terminates an agreement with us prior to its expiration, we may be required to temporarily or permanently remove certain channels or channel features from our streaming platform.
+Added: The loss of such channels or channel features from our streaming platform for any period of time may harm our business.
More broadly, if we fail to maintain our relationships with the content publishers on terms favorable to us, or at all, or if these content publishers face problems in delivering their content across our platform, we may lose channel partners or users and our business may be harmed.
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Our access to video ad inventory in ad-supported streaming channels on our platform varies greatly among channels.
−Removed: Accordingly, we do not have access to a significant portion of the video ad inventory on our platform.
+Added: Accordingly, we may not have access to a significant portion of the video ad inventory on our platform.
For certain channels, including YouTube’s ad-supported channel, we have no access to video ad inventory at this time, and we may not secure access in the future.
+Added: Moreover, when existing SVOD services introduce new ad-supported tiers to their streaming services, we have in the past and in the future may not be able to reach agreement on access to video ad inventory on these tiers on mutually agreeable terms, or at all.
The amount, quality, and cost of video ad inventory available to us can change at any time.
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As our streaming platform and products evolve, we will continue to introduce new features, which may or may not be attractive to our content publishers or meet their requirements.
−Removed: For example, some content publishers have elected not to participate in our integrated advertising framework or have imposed limits on our data gathering for usage within their channels.
+Added: For example, some content publishers have elected not to participate in our new home screen menu features or have imposed limits on our data gathering for usage within their channels.
In addition, our streaming platform utilizes our proprietary Brightscript scripting language in order to allow our content publishers to develop and create channels on our streaming platform.
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We have made, and are continuing to make, investments to enable advertisers and content publishers to deliver relevant advertising and media and entertainment promotional spending campaigns to our users.
−Removed: Existing and prospective
−Removed: advertisers and content publishers may not be successful in serving ads and media and entertainment promotional spending campaigns that lead to and maintain user engagement.
+Added: Existing and prospective advertisers and content publishers may not be successful in serving ads and media and entertainment promotional spending campaigns that lead to and maintain user engagement.
Those ads and campaigns may seem irrelevant, repetitive, or overly targeted and intrusive.
We are continuously seeking to balance the objectives of our advertisers and content publishers with our desire to provide an optimal user experience, but we may not be successful in achieving a balance that continues to attract and retain users, advertisers, and content publishers.
−Removed: If the advertising and media and entertainment promotional spending campaigns on our streaming platform are not relevant or are overly intrusive and impede the use of our platform, our users may stop using our platform, which will harm our business.
−Removed: The Roku Channel may not continue to attract a large number of users or generate significant revenue from advertising.
−Removed: We operate The Roku Channel, which offers both ad-supported free access for users to a collection of films, television series, live linear television, and other content.
+Added: If the advertising and media and entertainment promotional spending campaigns on our streaming platform are not relevant, overly intrusive or too frequent and impede the use of our platform, our users may stop using our platform, which will harm our business.
+Added: Table o f Contents
+Added: We are subject to various risks in connection with our operation of The Roku Channel.
+Added: We operate The Roku Channel, which offers ad-supported free access for users to a collection of films, television series, live linear television, and other content.
We have incurred, and will continue to incur, costs and expenses in connection with the development, expansion, and operation of The Roku Channel, which we monetize primarily through advertising.
−Removed: For example, in 2021, we acquired content rights, including rights to certain projects in development, from the mobile-first video distribution service known as Quibi, and announced that The Roku Channel would become the home of such content.
+Added: For example, we previously acquired content rights, including rights to certain projects in development, from the mobile-first video distribution service known as Quibi, and announced that The Roku Channel would become the home of such content.
In addition, we acquired the entities comprising the This Old House business, which own and produce the “This Old House” and “Ask This Old House” TV programs and operate related business lines, to further the growth strategy and ad-supported content offerings in The Roku Channel.
+Added: We also commission original content that we own and distribute on The Roku Channel.
If our users do not continue to stream the ad-supported content we make available on The Roku Channel, we will not have the opportunity to monetize The Roku Channel through revenue generated from advertising.
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Upon expiration of these agreements, we are required to re-negotiate and renew these agreements with the content owners, or enter into new agreements with other content owners, in order to obtain rights to distribute additional titles or to extend the duration of the rights previously granted.
−Removed: If we are unable to enter into content license agreements on acceptable terms to access content that enables us to attract and retain users of the ad-supported content on The Roku Channel, or if the content we do secure rights to stream (including, for example, the content that we acquired through the Quibi and This Old House transactions) is ultimately not appealing to our users and advertisers, usage of The Roku Channel may decline, and our business may be harmed.
+Added: If we are unable to enter into content license agreements on acceptable terms to access content that enables us to attract and retain users of the ad-supported content on The Roku Channel, or if the content we do secure rights to stream is ultimately not appealing to our users and advertisers, usage of The Roku Channel may decline, and our business may be harmed.
In addition, following the Quibi and This Old House transactions and the launch of our advertising brand studio, we are producing content for distribution on The Roku Channel and other platforms.
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The growth and profitability of this industry and the level of demand and market acceptance for our products and streaming platform are subject to a high degree of uncertainty.
−Removed: We believe that the continued growth of streaming as an entertainment alternative will depend on the availability and growth of cost-effective broadband internet access (including mobile broadband internet access), the quality and reliability of broadband content delivery, broadband service providers’ ability to control the delivery speed of different content traveling on their networks, the quality and reliability of new devices and technology, the cost for users relative to other sources of content, as well as the quality and breadth of content that is delivered across streaming platforms.
−Removed: Accordingly, the future evolution of TV streaming as an industry, which is likely to impact our success, is dependent on many of the factors that are outside of our control.
−Removed: We and our Roku TV brand partners depend on our retail sales channels to effectively market and sell our players and Roku TV models, and if we or our partners fail to maintain and expand effective retail sales channels, we could experience lower player or Roku TV model sales.
−Removed: To continue to increase our active accounts, we must maintain and expand our retail sales channels.
−Removed: The majority of our players and our TV brand partners’ Roku TV models are sold through traditional brick and mortar retailers, such as Best Buy, Target, and Walmart, including their online sales platforms, and online retailers such as Amazon.
−Removed: We also sell players directly through our website and internationally through distributors and retailers such as Coppel in Mexico, Magazine Luiza in Brazil, and MediaMarkt in Germany.
−Removed: As we have only recently expanded to certain international markets, we may not have established a strong reputation or relationships with global retailers as compared to our domestic operations or our competitors in international markets.
−Removed: Amazon, Best Buy, and Walmart in total accounted for 69% of our player revenue for both of the years ended December 31, 2021 and 2020.
+Added: We believe that the continued growth of streaming as an entertainment alternative will depend on the availability and growth of cost-effective broadband internet access (including mobile broadband internet access), the quality and reliability of broadband content delivery, broadband service providers’ ability to control the delivery speed of different content traveling on their networks, the quality and reliability of new devices and technology, the cost for users relative to other sources of content, the quality and breadth of content that is delivered across streaming platforms, and other macroeconomic conditions.
+Added: Accordingly, our growth and the future evolution of TV streaming as an industry, which is likely to impact our success, is dependent on many factors that are outside of our control.
+Added: Table o f Contents
+Added: We and our licensed Roku TV partners depend on retail sales channels to effectively market and sell our respective products, and if we or our partners fail to maintain and expand effective retail sales channels, we or our partners could experience lower product sales.
+Added: To continue to increase our active accounts, we must maintain and expand retail sales channels for our products and for the Roku products sold by our partners or licensees.
+Added: The majority of our products and our licensed Roku TV partners’ products are sold through traditional brick and mortar retailers, such as Best Buy, Target, and Walmart, including their online sales platforms, and online retailers such as Amazon.
+Added: We also sell certain products directly through our website and internationally through distributors and retailers such as Coppel in Mexico, Magazine Luiza in Brazil, and MediaMarkt in Germany.
+Added: As we have only recently expanded to certain international markets, we may not have established a strong reputation or relationships with retailers for those markets as compared to our sales channels in the United States or our competitors in international markets.
+Added: Amazon and Walmart in total accounted for 59% of our devices revenue for the fiscal year ended December 31, 2022, and 57% for the year ended December 31, 2021.
Our retailers and distributors also sell products offered by our competitors.
We have no minimum purchase commitments or long-term contracts with any of these retailers or distributors.
−Removed: If one or several retailers or distributors were to discontinue selling our players or our TV brand partners’ Roku TV models, choose not to prominently display those devices in their stores or on their websites, or close or severely limit access to their brick and mortar locations due to COVID-19 restrictions or other concerns, the volume of our streaming devices or our TV brand partners’ Roku TV models sold could decrease, which would harm our business.
−Removed: If any of our existing TV brand partners choose to work exclusively with, or divert a significant portion of their business with us to other operating system developers, this may impact our ability to license the Roku OS and our smart TV reference design to TV brands and our ability to continue to grow active accounts.
+Added: If one or several retailers or distributors were to discontinue selling our products or our licensed Roku TV partners’ products, choose not to prominently display those devices in their stores or on their websites, or close or severely limit access to their brick and mortar locations, the volume of our products or our licensed Roku TV partners’ products sold could decrease, which would harm our business.
+Added: If any of our existing licensed Roku TV partners choose to work exclusively with, or divert a significant portion of their business with us to, other operating system developers, this may adversely impact our ability to continue to license the Roku OS and our smart TV reference design to TV brands and our ability to continue to grow active accounts and monetize the Roku OS.
Traditional retailers have limited shelf and end cap space in their stores and limited promotional budgets, and online retailers have limited prime website product placement space.
Competition is intense for these resources, and a competitor with more extensive product lines, stronger brand identity and greater marketing resources, such as Amazon or Google, possesses greater bargaining power with retailers.
−Removed: In addition, one of our online retailers, Amazon, sells its own competitive streaming devices and smart TVs, is able to market and promote these products more prominently on its website, and could refuse to offer or promote our devices on its website.
−Removed: Any reduction in our ability to place and promote our devices, or increased competition for available shelf or website placement, could require us to increase our marketing expenditures to maintain our product visibility or result in reduced visibility for our products, which may harm our business.
−Removed: In particular, the availability of product placement during peak retail periods, such as the holiday season, is critical to our revenue growth, and if we are unable to effectively sell our devices during these periods, our business would be harmed.
+Added: In addition, one of our online retailers, Amazon, sells its own competitive streaming devices, smart TVs, and smart home devices, is able to market and promote these products more prominently on its website, and could refuse to offer or promote our products on its website.
+Added: Any reduction in our ability to place and promote our products, or increased competition for available shelf or website placement, could require us to increase our marketing or other expenditures to maintain our product visibility or could result in reduced visibility for our products, which may harm our business.
+Added: In particular, the availability of product placement during peak retail periods, such as the holiday season, is critical to our revenue growth, and if we are unable to effectively sell our products during these periods, our business would be harmed.
If our efforts to build a strong brand and maintain customer satisfaction and loyalty are not successful, we may not be able to attract or retain users, and our business may be harmed.
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Successfully building a brand is a time-consuming and comprehensive endeavor and can be positively and negatively impacted by any number of factors.
−Removed: Certain factors, such as the quality or pricing of our players or our customer service, are within our control.
−Removed: Other factors, such as the quality and reliability of Roku TV models and the quality of the content that our content publishers provide, may be out of our control, yet users may nonetheless attribute those factors to us.
+Added: Certain factors, such as the quality or pricing of our products or our customer service, are within our control.
+Added: Other factors, such as the quality and reliability of the Roku TV models made by our licensed Roku TV partners and the quality of the content that our content publishers provide, may be out of our control, yet users may nonetheless attribute those factors to us.
Our competitors may be able to achieve and maintain brand awareness and market share more quickly and effectively than we can.
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If we are unable to execute on building a strong brand, it may be difficult to differentiate our business and streaming platform from our competitors in the marketplace, therefore our ability to attract and retain users may be adversely affected and our business may be harmed.
−Removed: Our streaming platform allows our users to choose from thousands of channels, representing a variety of content from a wide range of content publishers.
−Removed: Our users can choose and control which channels they download and watch, and they can use certain settings to prevent channels from being downloaded to our streaming devices.
−Removed: While we have policies
−Removed: that prohibit the publication of content that is unlawful, incites illegal activities, or violates third-party rights, among other things, we may distribute channels that include controversial content.
+Added: Our streaming platform allows our users to choose from a wide variety of channels, representing a variety of content from a wide range of content publishers.
+Added: Our users can choose and control which channels they download and watch, and they can use certain settings to prevent channels from being downloaded to Roku streaming devices.
+Added: While we have policies that prohibit the publication of content that is unlawful, incites illegal activities, or violates third-party rights, among other things, we may distribute channels that include controversial content.
Controversies related to the content included on certain channels that we distribute have resulted in, and could in the future result in, negative publicity, cause harm to our reputation and brand, or subject us to claims and may harm our business.
+Added: Table o f Contents
We are subject to payment-related risks and, if our advertisers or advertising agencies do not pay or dispute their invoices, our business may be harmed.
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As a result, we can often face a timing issue with our accounts payable on shorter cycles than our accounts receivables, requiring us to remit payments from our own funds, and accept the risk of credit losses.
−Removed: We may also be involved in disputes with agencies and their advertisers over the operation of our streaming platform, the terms of our agreements or our billings for purchases made by them through our streaming platform or through our DSP.
+Added: We may also be involved in disputes with agencies and their advertisers over the operation of our streaming platform, the terms of our agreements or our billings for purchases made by them through our streaming platform or through our demand-side platform.
If we are unable to collect or make adjustments to bills, we could incur credit losses, which could have a material adverse effect on our results of operations for the periods in which the write-offs occur.
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If we are not paid by our advertisers or advertising agencies on time or at all, our business may be harmed.
−Removed: The quality of our customer support is important, and if we fail to provide adequate levels of customer support, we could lose users and TV brand partners or other licensees, which would harm our business.
−Removed: Our users depend on our customer support organization to resolve any issues relating to our devices.
−Removed: A high level of support is critical for the successful marketing and sale of our devices.
−Removed: We currently outsource the majority of our customer support operation to a third-party customer support organization which provides support to end users of our players and audio products.
−Removed: In addition, we train our TV brand partners and service operator licensees to provide first-level customer support to users of Roku TV models and co-branded players.
−Removed: If we do not effectively train, update, and manage our third-party customer support organization to assist our users and licensees, and if that support organization does not succeed in helping them quickly resolve issues or provide effective ongoing support, it could adversely affect our ability to sell our devices to users and harm our reputation with potential new users and our licensees.
−Removed: We must successfully manage streaming device and other product introductions and transitions to remain competitive.
−Removed: We must continually develop new and improved streaming devices and other products that meet changing consumer demands.
−Removed: Moreover, the introduction of a new streaming device or other new product is a complex task, involving significant expenditures in research and development, promotion, and sales channel development.
−Removed: For example, in recent years, we introduced Roku Streambars, Roku wireless speakers, and Roku wireless subwoofers, among other products.
−Removed: Whether users will broadly adopt new streaming devices or other new products is not certain.
−Removed: Our future success will depend on our ability to develop new and competitively priced streaming devices and other new products and add new desirable content and features to our streaming platform.
−Removed: Moreover, we must introduce new streaming devices and other new products in a timely and cost-effective manner, and we must secure production orders for those products from our contract manufacturers.
−Removed: The development of new streaming devices and other new products is a highly complex process, and while our research and development efforts are aimed at solving increasingly complex problems, we do not expect that all of our projects will be successful.
−Removed: The successful development and introduction of new streaming devices and other new products depends on a number of factors, including:
+Added: The quality of our customer support is important, and if we fail to provide adequate levels of customer support, we could lose users, advertisers, content partners, and licensed Roku TV partners, which could harm our business.
+Added: Our users depend on our customer support organization to resolve issues relating to our products and our streaming platform.
+Added: A high level of support is critical for the success of our business.
+Added: We currently outsource the majority of our customer support operation to a third-party customer support organization which provides support to end users.
+Added: In addition, we train our licensed Roku TV partners and service operator licensees to provide first-level customer support to users of Roku TV models.
+Added: If we do not effectively train, update, and manage our third-party customer support organization to assist our users and licensees, and if that support organization does not succeed in helping them quickly resolve issues or provide effective ongoing support, it could adversely affect our ability to monetize our streaming platform, to sell our products to consumers and could harm our reputation with potential new customers and our licensees.
+Added: We must continue to innovate and develop new and existing products and services to remain competitive, and new products and services expose our business to new risks.
+Added: We must continually innovate and improve our products and services and develop new products and services to meet changing consumer demands.
+Added: In particular, we recently introduced Roku Select and Roku Plus Series TVs (a new line of Roku-branded TVs that will be designed, made, and sold by us in 2023) and Roku smart home products (including indoor and outdoor cameras, video doorbells, smart lighting, and smart plugs) and related subscription services.
+Added: The introduction of a new product or service is a complex task, involving significant expenditures in research and development, promotion, and sales channel development, and can expose our business to new risks.
+Added: The introduction of new products and services or changes to our existing products and services may result in new or enhanced governmental or regulatory scrutiny, new litigation or claims, or other complications that could adversely affect our business, reputation, or financial results.
+Added: For example, we have faced and may continue to face new intellectual property infringement claims related to new products and services we have introduced.
+Added: In addition, our entrance into entirely new lines of business beyond our historical core business of TV streaming and advertising, such as our launch of Roku smart home products, may change our risk profile and subject us to risks that differ from the risks we face as a result of our TV streaming business.
+Added: Whether users will broadly adopt our new products or services is not certain.
+Added: Our future success will depend on our ability to develop new and competitively priced products and services and add new desirable content and features to our streaming platform.
+Added: Moreover, we must introduce new products and services in a timely and cost-effective manner, and we must secure production orders for new products from our contract manufacturers.
+Added: The development of new products and services is a highly complex process, and while our research and development efforts are aimed at solving increasingly complex problems, we do not expect that all of our projects will be successful.
+Added: The successful development and introduction of new products and services depends on a number of factors, including:
• the accuracy of our forecasts for market requirements beyond near-term visibility;
• our ability to anticipate and react to new technologies and evolving consumer trends;
+Added: Table o f Contents
• our development, licensing, or acquisition of new technologies;
• our timely completion of new designs and development;
−Removed: • our ability to timely and adequately redesign or resolve design or manufacturing issues;
+Added: • our ability to timely and adequately redesign or resolve design or manufacturing or security issues;
• our ability to identify and contract with an appropriate manufacturer;
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• tariffs, trade, sanctions, and export restrictions by the U.S.
−Removed: or foreign governments, which could impact the pricing, timing and availability of such devices and depress consumer demand, limit the ability of our contract manufacturers to obtain key parts, components, software, and technologies, and lead to shortages;
+Added: or foreign governments, which could impact the pricing, timing and availability of new products and depress consumer demand, limit the ability of our contract manufacturers to obtain key parts, components, software, and technologies, and lead to shortages;
• the ability of our contract manufacturers to produce quality products and minimize defects, manufacturing mishaps, and shipping delays;
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If any of these or other factors materializes, we may not be able to develop and introduce new products in a timely or cost-effective manner, and our business may be harmed.
−Removed: We do not have manufacturing capabilities and primarily depend upon a limited number of contract manufacturers, and our operations could be disrupted if we encounter problems with our contract manufacturers.
−Removed: We do not have any internal manufacturing capabilities and rely on a limited number of contract manufacturers to build our players and audio products.
+Added: We do not have our own manufacturing capabilities and primarily depend upon a limited number of contract manufacturers, and our operations could be disrupted if we encounter problems with our contract manufacturers.
+Added: We do not have any internal manufacturing capabilities and rely on a limited number of contract manufacturers to build our players, smart home products, and Roku-branded TVs.
Our contract manufacturers are vulnerable to, among other issues:
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• reduced component availability;
−Removed: • production, supply chain, or shipping disruptions or delays, including from strikes, mechanical issues, quality control issues, natural disasters, and public health crises, such as the ongoing COVID-19 pandemic;
+Added: • production, supply chain, or shipping disruptions or delays, including from labor disputes, strikes, mechanical issues, quality control issues, natural disasters, geopolitical conflicts, and public health crises;
• the impact of U.S.
or foreign tariffs, trade, or sanctions restrictions on components, finished goods, software, other products, or data transfers.
−Removed: As a result, we have limited control over delivery schedules, manufacturing yields, and costs, particularly when components are in short supply or when we introduce new streaming devices or other products.
−Removed: For example, in 2021, global supply chain disruptions led to increased component costs and shipping costs for our products, which negatively affected our player gross margin.
−Removed: We expect that global supply chain disruptions will continue in 2022, and our player gross margin may continue to be adversely affected.
−Removed: We also have limited control over our contract manufacturers’ quality systems and controls, and therefore must rely on them to manufacture our players and other products to our quality and performance standards and specifications.
−Removed: Delays, component shortages, quality issues, and other manufacturing and supply problems could impair the retail distribution of our players and other products and ultimately our brand.
−Removed: Furthermore, any adverse change in our contract manufacturers’ financial or business condition could disrupt our ability to supply our players or other products to our retailers and distributors.
−Removed: We also rely upon our contract manufacturers to perform some of the development work on our products.
−Removed: The contract manufacturers may be unwilling or unable to successfully complete desired development.
−Removed: Delays in development work by contract manufacturers could delay launch of new or improved products.
+Added: As a result, we have limited control over delivery schedules, manufacturing yields, and costs, particularly when components are in short supply or when we introduce new products.
+Added: We also have limited control over our contract manufacturers’ quality systems and controls, and therefore must rely on them to manufacture our products to our quality and performance standards and specifications.
+Added: Delays, component shortages, quality issues, and other manufacturing and supply problems have impaired, and could in the future impair, the retail distribution of our products and ultimately our brand.
+Added: Furthermore, any adverse change in our contract manufacturers’ financial or business condition could disrupt our ability to supply our products to our retailers and distributors.
+Added: We also rely upon our contract manufacturers and other contractors to perform some of the development work on our products.
+Added: The contract manufacturers or other contractors may be unwilling or unable to successfully complete desired development or fix defects or errors in a timely manner.
+Added: Delays in development work by contract manufacturers or contractors could delay launch of new or improved products.
Our contracts with our contract manufacturers generally may not contain terms that protect us against development, manufacturing, and supply disruptions or risks.
−Removed: For example, such contracts may not obligate our contract manufacturers to supply our players or other products in any specific quantity or at any specific price.
+Added: For example, such contracts may not obligate our contract manufacturers to supply our products in any specific quantity or at any specific price.
If our contract manufacturers are unable to fulfill our production requirements in a timely manner, if their costs increase because of inflationary pressures, U.S.
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Alternative contract manufacturers may not be available to us when needed or may not be in a position to satisfy our production requirements at commercially reasonable prices, to our quality and performance standards on a timely basis, or at all.
−Removed: Any significant interruption in manufacturing at our contract manufacturers for any reason could require us to reduce our supply of players or other products to our retailers and distributors, which in turn would reduce our revenue, or incur higher freight costs than anticipated, which would negatively impact our player gross margin.
−Removed: In addition, our contract manufacturers’ facilities are located in Southeast Asia, the People’s Republic of China, and Brazil and may be subject to political, economic, labor, trade, public health, social, and legal uncertainties that may harm or disrupt our relationships with these parties or their ability to perform.
+Added: Any significant interruption in manufacturing at our contract manufacturers for any reason could require us to reduce our supply of products to our retailers and distributors, which in turn would reduce our revenue, or incur higher freight costs than anticipated, which would negatively impact our devices gross margin.
+Added: Table o f Contents
+Added: In addition, our contract manufacturers’ facilities, and the facilities of our contract manufacturers’ suppliers, are located in various geographic areas that may be subject to political, economic, labor, trade, public health, social, and legal uncertainties, including Taiwan, Vietnam, China, and Brazil, and such uncertainties may harm or disrupt our relationships with these parties or their ability to perform.
+Added: For example, if the current tensions between Taiwan and China escalate and impact the operations of our contract manufacturers and their Taiwanese suppliers, our supply chain and our business could be adversely affected.
We believe that the international location of these facilities increases supply risk, including the risk of supply interruptions, tariffs, and trade restrictions on exports or imports.
−Removed: The supply of Roku TV models to the market could be disrupted if our Roku TV brand partners encounter problems with their internal operations or contract manufacturers or suppliers.
−Removed: Certain of our Roku TV brand partners have internal manufacturing capabilities and others primarily rely upon contract manufacturers to build the Roku TV models that they sell to retailers.
−Removed: Regardless of whether their manufacturing capabilities are internal or contracted, our Roku TV brand partners’ manufacturers may be vulnerable to capacity constraints and reduced component availability;
−Removed: increases in U.S.
−Removed: tariffs on imports of Roku TV models;
−Removed: future possible changes in U.S.
−Removed: regulations on exports of U.S.
−Removed: technologies;
−Removed: restrictions on dealings with certain countries, parties, regions, or imported inputs;
−Removed: foreign tariffs on U.S.
−Removed: parts or components for Roku TV models that are assembled outside of the United States;
+Added: The supply of Roku TV models to the market could be disrupted if our licensed Roku TV partners encounter problems with their internal operations or with their contract manufacturers, assemblers, or component suppliers.
+Added: Some of our licensed Roku TV partners have internal manufacturing capabilities, while others rely primarily or exclusively upon contract manufacturers to build the Roku TV models that our licensed Roku TV partners sell to retailers.
+Added: Regardless of whether their manufacturing capabilities are internal or contracted, our licensed Roku TV partners’ manufacturers may be vulnerable to capacity constraints and reduced component availability;
+Added: increases in tariffs on imports of Roku TV models;
+Added: future possible changes in regulations on exports:
+Added: restrictions, by the United States or otherwise, on dealings with certain countries, companies, or imported inputs;
+Added: tariffs on parts or components for Roku TV models;
and supply chain disruptions and shipping delays.
−Removed: Their control over delivery schedules, manufacturing yields, and costs, particularly when components are in short supply, may be limited.
−Removed: For those Roku TV brand partners with contract manufacturers or suppliers, the problems are exacerbated because the contract manufacturer is a third party, and the Roku TV brand partner does not have direct visibility into or control over the operations.
−Removed: Delays, component shortages, and other manufacturing and supply problems (whether due to the ongoing COVID-19 pandemic, the current high demand for consumer electronics and information technology products, or other reasons) could impair the retail distribution of their Roku TV models.
−Removed: Interruptions in the supply of Roku TV models to retailers and distributors at times have affected, and could adversely affect in the future, our active accounts and streaming hours.
−Removed: For example, in 2021, some of our Roku TV brand partners faced supply chain and inventory challenges that negatively impacted their unit sales, which we believe affected our streaming hours and active account growth.
−Removed: Furthermore, any manufacturing issues affecting the quality or performance of our Roku TV brand partners’ Roku TV models could harm our brand and our business.
−Removed: If we fail to accurately forecast our manufacturing requirements and manage our inventory with our contract manufacturers, we could incur additional costs, experience manufacturing delays, and lose revenue.
+Added: Our licensed Roku TV partners’ control over delivery schedules, manufacturing yields, and costs, particularly when components are in short supply, may be limited.
+Added: For those licensed Roku TV partners with contract manufacturers or suppliers, the problems are exacerbated because the contract manufacturer is a third party, and the licensed Roku TV partner does not have direct visibility into or control over the operations.
+Added: Delays, component shortages, and other manufacturing and supply problems could impair the manufacture or distribution of Roku TV models.
+Added: Interruptions in the supply of Roku TV models to retailers and distributors or increases in the pricing of Roku TV models at times have negatively affected, and could adversely affect in the future, the volume of Roku TV models sold at retail, resulting in slower active account and streaming hour growth.
+Added: Furthermore, any manufacturing, design, or other issues affecting the quality or performance of Roku TV models could harm our brand and our business.
+Added: If we fail to accurately forecast our manufacturing requirements for our products and manage our inventory with our contract manufacturers, we could incur additional costs, experience manufacturing delays, and lose revenue.
We bear risks of excess and insufficient inventories under our contract manufacturing arrangements.
For example, our contract manufacturers order materials and components in advance in an effort to meet our projected needs for our products.
−Removed: Lead times for the materials and components that our contract manufacturers order on our behalf through different component suppliers may vary significantly and depend on numerous factors outside of our control, including the specific supplier, contract terms, shipping and air freight, market demand for a component at a given time, and trade and government relations.
−Removed: Lead times for certain key materials and components incorporated into our players or other products are currently lengthy and may require our contract manufacturers to order materials and components many months in advance.
+Added: Lead times for the materials and components that our contract manufacturers order on our behalf through different component suppliers may vary significantly and depend on numerous factors outside of our control, including the specific supplier, contract terms, shipping and freight, market demand for a component at a given time, and trade and government relations.
+Added: Lead times for certain key materials and components incorporated into our products are currently lengthy and may require our contract manufacturers to order materials and components many months in advance.
If we overestimate our production requirements, our contract manufacturers may purchase excess components and build excess inventory.
If our contract manufacturers, at our request, purchase excess components or build excess products, we could be required to pay for these excess components or products.
−Removed: In the past, we have agreed to reimburse our contract manufacturers for purchased components that were not used as a result of our decision to discontinue a certain model of player or the use of particular components.
−Removed: If we incur costs to cover excess supply commitments, this would harm our business.
−Removed: Conversely, if we underestimate our player or other product requirements, our contract manufacturers may have inadequate material or component inventory, which could interrupt the manufacturing of our players or other products, result in insufficient quantities available to meet demand, and result in delays or cancellation of orders from retailers and distributors.
−Removed: In addition, from time to time we have experienced unanticipated increases in demand that resulted in the need to ship players via air freight, which is more expensive than ocean freight, and adversely affected our player gross margin during such periods of high demand (for example, during end-of-year holidays).
−Removed: Throughout 2021, the COVID-19 pandemic, supply chain disruptions, shipping delays, and sustained high demand for consumer electronics and information technology products created tight component supply conditions and logistical delays for our products and key components, which adversely impacted our player gross margin.
+Added: In the past, we have agreed to reimburse our contract manufacturers for purchased components that were not used as a result of our decision to discontinue a certain model or the use of particular components.
+Added: If we incur costs to cover excess supply commitments, our business may be harmed.
+Added: Conversely, if we underestimate our product requirements, our contract manufacturers may have inadequate material or component inventory, which could interrupt the manufacturing of our products, result in insufficient quantities available to meet demand, and result in delays or cancellation of orders from retailers and distributors.
+Added: In addition, from time to time we have experienced unanticipated increases in demand that resulted in the need to ship our products via air freight, which is more expensive than ocean freight, and adversely affected our devices gross margin during such periods of high demand (for example, during end-of-year holidays).
If we fail to accurately forecast our manufacturing requirements, our business may be harmed.
−Removed: Our players and other products incorporate key components from sole source suppliers, and if our contract manufacturers are unable to obtain sufficient quantities of these components on a timely basis, we will not be able to deliver our products to our retailers and distributors.
−Removed: We depend on sole source suppliers for key components in our players and other products.
−Removed: For example, each of our players may utilize a specific system on chip (or SoC), Wi-Fi silicon product, and Wi-Fi front-end module, each of which may be available from only a single manufacturer and for which we do not have a second source.
+Added: Our products incorporate key components from sole source suppliers, and if our contract manufacturers are unable to obtain sufficient quantities of these components on a timely basis, we will not be able to deliver our products to our retailers and distributors.
+Added: We depend on sole source suppliers for key components in our products.
+Added: For example, each of our streaming players and TVs powered by Roku OS may utilize a specific system on chip (or SoC), Wi-Fi silicon product, and Wi-Fi front-end module, each of which may be available from only a single manufacturer and for which we do not have a second source.
+Added: Table o f Contents
Although this approach allows us to maximize product performance on lower cost hardware, reduce engineering development and qualification costs, and develop stronger relationships with our strategic suppliers, this also creates supply chain risk.
These sole-source suppliers could be constrained by fabrication capacity issues or material supply issues, such as U.S.
−Removed: or foreign tariffs, war or other government or trade relations issues, other export or import restrictions on parts or components for finished
−Removed: products that are used in final assembly of their components (or on the finished products themselves), or shortages of key components.
−Removed: There is also the risk that the strategic supplier may stop producing such components, cease operations, be acquired by or enter into exclusive arrangements with our competitors or other companies, put contract manufacturers on allocation because of the ongoing global semiconductor shortage, or become subject to U.S.
+Added: or foreign tariffs, war or other government or trade relations issues, other export or import restrictions on parts or components for finished products that are used in final assembly of their components (or on the finished products themselves), or shortages of key components.
+Added: There is also a risk that the strategic supplier may stop producing such components, cease operations, be acquired by or enter into exclusive arrangements with our competitors or other companies, put contract manufacturers on allocation because of semiconductor shortages, or become subject to U.S.
or foreign sanctions or export control restrictions or penalties.
−Removed: Such suppliers also have experienced, and may continue to experience, production, shipping, or logistical constraints arising from the COVID-19 pandemic.
−Removed: Such interruptions and delays have forced us to seek similar components from alternative sources, which have not always been available, and have caused us to delay product introductions and incur air freight expense.
+Added: Such suppliers have experienced, and may in the future experience, production, shipping, or logistical constraints arising from macroeconomic conditions or other circumstances, such as inflationary pressures, geopolitical conflict, and supply chain disruptions.
+Added: Such interruptions and delays have in the past and may in the future force us to seek similar components from alternative sources, which may not always be available, and which may cause us to delay product introductions and incur air freight expense.
Switching from a sole-source supplier may require that we adapt our software, and redesign our products to accommodate new chips and components, and may require us to re-qualify our products with regulatory bodies, such as the U.S.
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Any interruption in the supply of sole-source components for our products could adversely affect our ability to meet scheduled product deliveries to our retailers and distributors, result in lost sales and higher expenses, and harm our business.
−Removed: Our players and Roku TV models must operate with various offerings, technologies, and systems from our content publishers that we do not control.
−Removed: If our streaming devices do not operate effectively with those offerings, technologies, and systems, our business may be harmed.
−Removed: The Roku OS is designed for performance using relatively low-cost hardware, which enables us to drive user growth with our players and Roku TV models offered at a low cost to consumers.
−Removed: However, this hardware must be interoperable with all channels and other offerings, technologies, and systems from our content publishers, including virtual multi-channel video programming distributors.
−Removed: We have no control over these offerings, technologies, and systems beyond our channel certification requirements, and if our players and Roku TV models do not provide our users with a high-quality experience on those offerings on a cost-effective basis or if changes are made to those offerings that are not compatible with our players or Roku TV models, we may be unable to increase active account growth and user engagement or may be required to increase our hardware costs, and our business will be harmed.
−Removed: We plan to continue to introduce new products regularly, and we have experienced that it takes time to optimize such products to function well with these offerings, technologies and systems.
−Removed: In addition, many of our largest content publishers have the right to test and certify our new products before we can publish their channels on these devices.
+Added: If our products do not operate effectively with various offerings, technologies, and systems from content publishers and other third parties that we do not control, our business may be harmed.
+Added: The Roku OS is designed to perform using relatively low-cost hardware, which enables us to drive user growth via Roku streaming devices offered at a low cost to consumers.
+Added: However, this hardware must be interoperable with all channels and other offerings, technologies, and systems from our content publishers, including virtual multi-channel video programming distributors, and other third parties.
+Added: We have no control over these offerings, technologies, and systems beyond our channel certification requirements, and if Roku streaming devices do not provide our users with a high-quality experience on those offerings on a cost-effective basis or if changes are made to those offerings that are not compatible with Roku streaming devices, we may be unable to increase active account growth and user engagement or may be required to increase our hardware costs, and our business will be harmed.
+Added: We plan to continue to introduce new products regularly, including, for example, our recently announced Roku-branded TVs, and we have experienced that it takes time to optimize such products to function well with these offerings, technologies and systems.
+Added: In addition, many of our largest content publishers have the right to test and certify our new products before we can publish their channels.
The certification processes can be time consuming and introduce third-party dependencies into our product release cycles.
−Removed: If content publishers do not certify new products on a timely basis or require us to make changes in order to obtain certifications, our product release plans may be adversely impacted, we may not be able to offer certain products to all TV brand partners or we may not continue to offer certain channels.
−Removed: To continue to grow our active accounts and user engagement, we will need to prioritize development of our streaming devices to work better with new offerings, technologies, and systems.
−Removed: If we are unable to maintain consistent operability of our devices that is on parity with or better than other platforms, our business could be harmed.
−Removed: In addition, any future changes to offerings, technologies, and systems from our content publishers, such as virtual service operators, may impact the accessibility, speed, functionality, and other performance aspects of our streaming devices.
−Removed: We may not successfully develop streaming devices that operate effectively with these offerings, technologies, or systems.
+Added: If content publishers do not certify new products on a timely basis or require us to make changes in order to obtain certifications, our product release plans may be adversely impacted, we may not be able to offer certain products to all licensed Roku TV partners or we may not continue to offer certain channels.
+Added: To continue to grow our active accounts and user engagement, we will need to prioritize development of Roku streaming devices to work better with new offerings, technologies, and systems, including our recently announced smart home products.
+Added: If we are unable to maintain consistent operability of Roku streaming devices that is on parity with or better than other platforms, our business could be harmed.
+Added: In addition, any future changes to offerings, technologies, and systems from our content publishers, such as virtual service operators, may impact the accessibility, speed, functionality, and other performance aspects of Roku streaming devices.
+Added: We may not successfully develop Roku streaming devices that operate effectively with these offerings, technologies, or systems.
If it becomes more difficult for our users to access and use these offerings, technologies, or systems, our business could be harmed.
−Removed: Our streaming devices are technically complex and may contain undetected hardware errors or software bugs, which could manifest themselves in ways that could harm our reputation and our business.
−Removed: Our streaming devices and the products of our TV brand partners are technically complex and have contained and may in the future contain undetected software bugs or hardware errors.
−Removed: These bugs and errors can manifest themselves in any number of ways in our devices or our streaming platform, including through diminished performance, security vulnerabilities, data quality in logs or interpretation of data, malfunctions, or even permanently disabled devices.
−Removed: Some errors in our devices may only be discovered after a device has been shipped and used by users and may in some cases only be detected under certain circumstances or after extended use.
−Removed: We also update the Roku OS and our software on a regular basis, and, despite our quality assurance processes, we could introduce bugs in the process of any such update.
−Removed: The introduction of a serious software bug could result in devices becoming permanently disabled.
−Removed: We offer a limited one-year warranty in the United States, although applicable law or our software updates could cause us to be responsible for issues
−Removed: with devices after this period of time.
−Removed: Any defects discovered in our devices after commercial release could result in loss of revenue or delay in revenue recognition, loss of customer goodwill and users, and increased service costs, any of which could harm our business, operating results, and financial condition.
+Added: Table o f Contents
+Added: Our products are complex and may contain hardware defects and software errors, which could manifest themselves in ways that could harm our reputation and our business.
+Added: Our products and the products of our licensed Roku TV partners are complex and have contained and may in the future contain hardware defects or software errors.
+Added: These defects and errors can manifest themselves in any number of ways in our products or our streaming platform, including through diminished performance, security vulnerabilities, data loss or poor quality, device malfunctions, or even permanently disabled products.
+Added: Some errors may only be discovered after a product has been shipped and used by users and may in some cases only be detected under certain circumstances or after extended use.
+Added: We update our software on a regular basis, and, despite our quality assurance processes, we could introduce software errors in the process of any such update.
+Added: The introduction of a serious software error could result in products becoming permanently disabled.
+Added: We offer a limited warranty for our products, in accordance with applicable law, however, providing software updates, product support, and other activities could cause us to be responsible for issues with products for an extended period of time.
+Added: Any defects discovered in our products after commercial release could result in loss of revenue or delay in revenue recognition, loss of customer goodwill and users, and increased service costs, any of which could harm our business, operating results, and financial condition.
We could also face claims for product or information liability, tort or breach of warranty, or other violations of laws or regulations.
−Removed: In addition, our contracts with users contain provisions relating to warranty disclaimers and liability limitations, which may not be upheld.
+Added: In addition, our contracts with our end users contain provisions relating to warranty disclaimers and liability limitations, which may not be upheld.
Defending a lawsuit, regardless of its merit, is costly and may divert management’s attention and adversely affect the market’s perception of Roku and our products.
In addition, if our insurance coverage proves inadequate or future coverage is unavailable on acceptable terms or at all, our business could be harmed.
−Removed: Components used in our products may fail as a result of manufacturing, design, or other defects over which we have no control and render our devices permanently inoperable.
+Added: Components used in our products may fail as a result of manufacturing, design, or other defects that were unknown to us or over which we have no control and may render our products permanently inoperable.
We rely on third-party component suppliers to provide certain functionalities needed for the operation and use of our products.
Any errors or defects in such third-party technology could result in errors or defects in our products that could harm our business.
−Removed: If these components have a manufacturing, design, or other defect, they can cause our products to fail and render them permanently inoperable.
+Added: If these components have a manufacturing, design, or other defect, they could cause our products to fail and could render them permanently inoperable.
For example, the typical means by which our users connect their home networks to our players is by way of a Wi-Fi access point in the home network router.
−Removed: If the Wi-Fi receiver in our player fails, then our player cannot detect a home network’s Wi-Fi access point, and our player will not be able to display or deliver any content to the TV screen.
−Removed: As a result, we may have to recall and replace these players at our sole cost and expense.
−Removed: Should we have a widespread problem of this kind, our reputation in the market could be adversely affected, and our replacement of these players would harm our business.
−Removed: If we are unable to obtain necessary or desirable third-party technology licenses, our ability to develop new streaming players or platform enhancements may be impaired.
−Removed: We utilize commercially available off-the-shelf technology in the development of our players and streaming platform.
−Removed: As we continue to introduce new features or improvements to our players and our streaming platform, we may be required to license additional technologies from third parties.
+Added: If the Wi-Fi receiver or transmitter in a player fails and cannot detect a home network’s Wi-Fi access point, the player will not be able to display or deliver any content to the TV screen.
+Added: As a result, we may have to recall and replace defective products, which could be at a considerable cost and expense.
+Added: Should we have a widespread problem of this kind, our reputation in the market could also be adversely affected.
+Added: If we are unable to obtain or maintain necessary or desirable third-party technology licenses, our ability to develop new products or streaming platform enhancements may be impaired.
+Added: We utilize or enable certain industry standard and other commercially available technology in our products and streaming platform that is licensed by third parties.
+Added: As we continue to introduce new features or improvements to our products and on our streaming platform, we may be required to license additional technologies from third parties.
These third-party licenses may be unavailable to us on commercially reasonable terms, if at all.
−Removed: If we are unable to obtain necessary third-party licenses, we may be required to obtain substitute technologies with lower quality or performance standards, or at a greater cost, any of which could harm the competitiveness of our players, streaming platform, and our business.
+Added: If we are unable to obtain or maintain necessary third-party licenses, we may be required to obtain substitute technologies with lower quality or performance standards, or at a greater cost, any of which could harm the competitiveness of our products, streaming platform, and our business.
Risks Related to Operating and Growing Our Business
−Removed: We have incurred operating losses in the past, and although we have achieved profitability in recent quarters, we may not be able to maintain or grow our profitability.
+Added: We have incurred operating losses in the past, and although we have achieved profitability in certain prior quarters, we expect to incur operating losses in the future and may not be able to achieve profitability again in the near term or at all.
We have incurred operating losses in the past, and we may incur operating losses in the future.
−Removed: Although we have achieved profitability in recent quarters, we may not be able to maintain or grow our profitability.
+Added: Although we achieved profitability in certain prior quarters, we may not be able to achieve profitability again in the near term or at all.
As of December 31, 2022, we had an accumulated deficit of $588.0 million.
−Removed: We expect our operating expenses to increase in the future as we continue to expand our operations and invest in growth and new areas.
−Removed: If our revenue and gross profit do not grow at a greater rate than our operating expenses, we may not be able to maintain and grow our profitability.
+Added: We generally expect our operating expenses to increase in the future as we continue to expand our operations and invest in growth and new areas, although we expect operating expense year-over-year growth to significantly decline over the course of 2023.
+Added: If our revenue and gross profit do not grow at a greater rate than our operating expenses, we may not be able to achieve profitability again.
We expect our profitability to fluctuate in the future for a number of reasons, including without limitation the other risks and uncertainties described herein.
Additionally, we may encounter unforeseen operating or legal expenses, difficulties, complications, delays, and other factors that may result in losses in future periods.
+Added: Table o f Contents
Our quarterly operating results may be volatile and are difficult to predict, and our stock price may decline if we fail to meet the expectations of securities analysts or investors.
6 unchanged sentences
• supply of advertising inventory on our advertising platform and advertiser demand for advertising inventory;
−Removed: • seasonal, cyclical, or other shifts in revenue from advertising or player sales;
+Added: • seasonal, cyclical, or other shifts in revenue from advertising or product sales;
• the timing of the launch of new or updated products, channels, or features;
2 unchanged sentences
• the ability of retailers to anticipate consumer demand;
−Removed: • an increase in the manufacturing or component costs of our players or our TV brand partners’ Roku TV models;
−Removed: • delays in delivery of our players or our partners’ Roku TV models, or disruptions in our or our TV brand partners’ supply or distribution chains, including any disruptions caused by the COVID-19 pandemic, tariffs, or other trade restrictions or disruptions;
+Added: • an increase in the manufacturing or component costs of our products or partner-branded products;
+Added: • delays in delivery of our products or partner-branded products, or disruptions in our or our partners’ supply or distribution chains;
• an increase in costs associated with protecting our intellectual property, defending against third-party intellectual property infringement allegations, or procuring rights to third-party intellectual property.
Our gross margins vary across our devices and platform offerings.
−Removed: Our player segment has lower gross margins compared to our platform segment (which generates revenue from digital advertising sales and related services, content distribution services, and licensing arrangements).
−Removed: Gross margins on our players vary across models and can change over time as a result of product transitions, pricing and configuration changes, component costs, player returns, and other cost fluctuations.
−Removed: In addition, our gross margin and operating margin percentages, as well as overall profitability, may be adversely impacted as a result of a shift in device, geographic, or sales channel mix, component cost increases, price competition, or the introduction of new streaming devices, including those that have higher cost structures with flat or reduced pricing.
−Removed: We have in the past and may in the future strategically reduce our player gross margin in an effort to increase the number of active accounts and grow our gross profit.
−Removed: As a result, our player revenue may not increase as rapidly as it has historically, or at all, and, unless we are able to continue to increase our platform revenue and grow the number of active accounts, we may be unable to grow gross profit and our business will be harmed.
−Removed: For the year ended December 31, 2021, our player gross margin was negative due to rising component and shipping costs.
−Removed: Though we do not believe that the increased component and shipping costs are permanent, they may continue to impact us in the near future and are expected to cause player gross margin to be negative until such conditions normalize.
−Removed: If a reduction in gross margin does not result in an increase in our active accounts or an increase our platform revenue and gross profit, our financial results may suffer, and our business may be harmed.
+Added: Our devices segment (which generates revenue from the sale of streaming players, audio products, smart home products, and related accessories, and licensing arrangements with service operators and licensed Roku TV brand partners) has lower gross margins compared to our platform segment (which generates revenue from the sale of digital advertising and related services including the demand-side platform and content distribution services such as subscription and transaction revenue shares, media and entertainment promotional spending, the sale of Premium Subscriptions, and the sale of branded channel buttons on remote controls).
+Added: Gross margins on our streaming players, audio products, and smart home products vary across models and can change over time as a result of product transitions, pricing and configuration changes, component costs, device returns, and other cost fluctuations.
+Added: In addition, our gross margin and operating margin percentages, as well as overall profitability, may be adversely impacted as a result of a shift in device, geographic, or sales channel mix, component cost increases, price competition, or the introduction of new products, including those that have higher cost structures with flat or reduced pricing.
+Added: We have in the past and may in the future strategically reduce our devices gross margin in an effort to increase the number of active accounts and grow our gross profit.
+Added: As a result, our devices revenue may not increase as rapidly as it has historically, or at all, and, unless we are able to continue to increase our platform revenue and grow the number of active accounts, we may be unable to grow gross profit and our business will be harmed.
+Added: For example, in the past, global supply chain disruptions have resulted in shipping delays, increased shipping costs, component shortages, and increases in component prices, which negatively affected our devices gross margin.
+Added: If a reduction in gross margin does not result in an increase in our active accounts or an increase in our platform revenue and gross profit, our financial results may suffer, and our business may be harmed.
+Added: In addition, our platform segment has experienced in the past, and may experience in the future, lower gross margins than we anticipate.
+Added: If our platform gross margins are lower than we anticipate, our financial results may suffer, and our business may be harmed.
If we have difficulty managing our growth in operating expenses, our business could be harmed.
3 unchanged sentences
• hire more employees, including engineers with relevant skills and experience;
+Added: Table o f Contents
• expand internationally;
• increase our sales and marketing efforts;
−Removed: • expand the capacity to manufacture and distribute our players;
+Added: • expand the capacity to manufacture and distribute our products;
• broaden our customer support capabilities;
−Removed: • support a larger number of TV brand partners and service operators;
+Added: • expand our product offerings;
+Added: • support our licensed Roku TV partners and service operators;
• expand and improve the content offering on our platform;
1 unchanged sentence
• maintain effective financial disclosure controls and procedures.
−Removed: If we fail to manage our growth effectively, we may not be able to execute our business strategies and our business will be harmed.
+Added: If we fail to manage our growth effectively, including if we grow our business too rapidly, we may not be able to execute our business strategies, which could harm our business and adversely affect our financial condition, results of operations, or cash flows.
+Added: For example, in November 2022, we approved a workforce reduction plan designed to improve operational efficiencies and operating costs and better align our workforce with current business needs, priorities, and near term growth expectations.
+Added: If we are unable to manage our growth and expansion plans effectively, which may be impacted by factors outside of our control, our business, operating results, and financial condition could be adversely affected.
We may be unable to successfully expand our international operations, and our international expansion plans, if implemented, will subject us to a variety of risks that may harm our business.
−Removed: We currently generate the vast majority of our revenue in the United States and have limited experience marketing, selling, licensing, and supporting our devices and running or monetizing our streaming platform outside the United States.
+Added: We currently generate the vast majority of our revenue in the United States and have limited experience marketing, selling, licensing, and supporting our products and running or monetizing our streaming platform outside the United States.
In addition, we have limited experience managing the administrative aspects of a global organization.
−Removed: While we intend to continue to explore opportunities to expand our business in international markets in which we see compelling opportunities, we may not be able to create or maintain international market demand for our devices and streaming platform services.
−Removed: Moreover, we face intense competition in international markets, especially because some of our
−Removed: competitors have already successfully introduced their products into new markets we are entering and have greater experience managing a global organization.
+Added: While we intend to continue to explore opportunities to expand our business in international markets in which we see compelling opportunities, we may not be able to create or maintain international market demand for our products and streaming platform services.
+Added: Moreover, we face intense competition in international markets, especially because some of our competitors have already successfully introduced their products into new markets we are entering and have greater experience managing a global organization.
In the course of expanding our international operations, we are subject to a variety of risks that could adversely affect our business, including:
• differing legal and regulatory requirements in foreign jurisdictions, including country-specific laws and regulations pertaining to data privacy and data security, consumer protection, tax, telecommunications, trade (including tariffs, quotas, and sanctions), labor, environmental protection, censorship and other content restrictions, and local content and advertising requirements, among others;
−Removed: • compliance with laws such as the Foreign Corrupt Practices Act, UK Bribery Act, and other anti-corruption laws, U.S.
+Added: • exposure to increased corruption risk and compliance with laws such as the Foreign Corrupt Practices Act, UK Bribery Act, and other anti-corruption laws, U.S.
or foreign export controls and sanctions, and local laws prohibiting improper payments to government officials and requiring the maintenance of accurate books and records and a system of sufficient internal controls;
• slower consumer adoption and acceptance of streaming devices and services in other countries;
−Removed: • different or unique competitive pressures as a result of, among other things, competition with other devices that consumers may use to stream TV or existing local traditional pay and over-the-air TV services and products, including those provided by incumbent TV service providers and local consumer electronics companies;
−Removed: • greater difficulty supporting and localizing our streaming devices and streaming platform, including delivering support and training documentation in languages other than English;
+Added: • different or unique competitive pressures as a result of, among other things, competition with other devices that consumers may use to stream TV or existing local traditional TV services and products, including those provided by incumbent TV service providers and local consumer electronics companies;
+Added: • greater difficulty supporting and localizing Roku streaming devices and our streaming platform, including delivering support and training documentation in languages other than English;
• our ability to deliver or provide access to popular streaming channels or content to users in certain international markets;
2 unchanged sentences
• differing legal and court systems, including limited or unfavorable intellectual property protection;
−Removed: • unstable political and economic conditions, social unrest or economic instability, whatever the cause, including due to pandemics, natural disasters, wars, terrorist activity, foreign invasions (such as the potential Russian invasion of Ukraine), tariffs, trade disputes, local or global recessions, diplomatic or economic tensions, long-term environmental risks, or climate change;
+Added: • unstable political and economic conditions, social unrest, or economic instability, whatever the cause, including due to pandemics, natural disasters, wars, terrorist activity, foreign invasions (such as the Russian invasion of Ukraine), tariffs, trade disputes, local or global recessions, diplomatic or economic tensions (such as the tension between China and Taiwan), long-term environmental risks, or climate change;
+Added: Table o f Contents
• adverse tax consequences, such as those related to changes in tax laws (including increased tax rates, the imposition of digital services taxes, and the adoption of global corporate minimum taxes and anti-base-erosion rules), changes in the interpretation of existing tax laws, and the heightened scrutiny by tax administrators of companies that have cross-border business activities;
• the imposition of customs duties on cross-border data flows for streaming services, in the event that the World Trade Organization fails to extend the current moratorium on such duties;
−Removed: • the COVID-19 pandemic or any other pandemics or epidemics, which could result in decreased economic activity in certain markets, decreased use of our products or platform, or decreased ability to import, export, ship, or sell our products to supply such services to existing or new customers in international markets;
+Added: • any pandemics or epidemics, which could result in decreased economic activity in certain markets, changes in the use of our products or platform, or decreased ability to import, export, ship, or sell our products to supply such services to existing or new customers in international markets;
• inflationary pressures, such as those the global market is currently experiencing, which may increase costs for materials, supplies, and services;
−Removed: • fluctuations in currency exchange rates, which could impact the revenue and expenses of our international operations and expose us to foreign currency exchange rate risk;
+Added: • fluctuations in currency exchange rates, which could impact the revenue and expenses of our international operations and expose us to foreign currency exchange rate risk (see the section titled “Foreign Currency Exchange Rate Risk” in Part II, Item 7A of this Annual Report for additional information);
• restrictions on the repatriation of earnings from certain jurisdictions;
• working capital constraints.
+Added: In addition, we may face challenges in successfully deploying our business model in international markets.
+Added: Three core areas of focus define our business model:
+Added: first, we grow scale by increasing our active accounts;
+Added: second, we grow engagement by increasing the hours of content streamed through our platform;
+Added: and, third, we grow monetization of the activities that consumers engage in through our platform.
+Added: Even if we are able to increase our active accounts in international markets, we may be unable to effectively grow our streaming hours or monetize user activity in those markets.
+Added: Further, our ARPU may be lower in international markets than in the United States.
If we invest substantial time and resources to expand our international operations and are unable to do so successfully and in a timely manner, our business and financial condition may be harmed.
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Specifically, our revenue and gross profit are traditionally strongest in the fourth quarter of each fiscal year and represent a high percentage of the total net revenue for such fiscal year due to higher consumer purchases and increased advertising during holiday seasons.
−Removed: Furthermore, in preparation for the fourth quarter holiday season, we recognize significant discounts in the average selling prices of our player sales through retailers in an effort to grow our active accounts, which typically reduce our player gross margin in the fourth quarter.
−Removed: Given the seasonal nature of advertising and our device sales, accurate forecasting is critical to our operations.
−Removed: We anticipate that this seasonal impact on revenue and gross profit is likely to continue, and any shortfall in expected fourth quarter revenue due to a decline in the effectiveness of our promotional activities, actions by our competitors, disruptions in our supply or distribution chains, tariffs or other restrictions on trade, shipping or air freight delays, or for any other reason,
−Removed: would cause our full year results of operations to suffer significantly.
−Removed: For example, delays or disruptions at U.S.
−Removed: ports of entry have in the past, and may in the future, adversely affect our or our distributors’ ability to timely deliver players and Roku TV models to retailers during holiday seasons.
+Added: Furthermore, in preparation for the fourth quarter holiday season, we recognize significant discounts in the average selling prices of our products through retailers in an effort to grow our active accounts, which typically reduce our devices gross margin in the fourth quarter.
+Added: Given the seasonal nature of advertising and our product sales, accurate forecasting is critical to our operations.
+Added: We anticipate that this seasonal impact on revenue and gross profit is likely to continue, and any shortfall in expected fourth quarter revenue due to a decline in the effectiveness of our promotional activities, actions by our competitors, reductions in consumer discretionary spending, curtailed advertising spending, disruptions in our supply or distribution chains, tariffs or other restrictions on trade, shipping or air freight delays, or for any other reason, would cause our full year results of operations to suffer significantly.
+Added: For example, in the quarter ended December 31, 2022, macroeconomic uncertainties and inflationary pressures negatively affected consumer electronics sales during the holiday season.
+Added: In addition, delays or disruptions at U.S.
+Added: ports of entry have in the past, and may in the future, adversely affect our or our licensed Roku TV partners’ ability to timely deliver products to retailers during holiday seasons.
A substantial portion of our expenses are personnel-related (including salaries, stock-based compensation, and benefits) and facilities-related, none of which are seasonal in nature.
2 unchanged sentences
Our success depends in large part on our ability to attract and retain key personnel on our senior management team and in our engineering, research and development, sales and marketing, operations, and other organizations.
−Removed: In particular, our founder, President and Chief Executive Officer, Anthony Wood, is critical to our overall management, as well as the continued development of our devices and streaming platform, our culture, and our strategic direction.
+Added: In particular, our founder, President and Chief Executive Officer, Anthony Wood, is critical to our overall management, as well as the continued development of our products and streaming platform, our culture, and our strategic direction.
We do not have long-term employment or non-competition agreements with any of our key personnel.
The loss of one or more of our executive officers or the inability to promptly identify a suitable successor to a key role could have an adverse effect on our business.
+Added: Table o f Contents
Our ability to compete and grow depends in large part on the efforts and talents of our employees.
−Removed: Labor is subject to external factors that are beyond our control, including our industry’s highly competitive market for skilled workers and leaders, cost inflation, the COVID-19 pandemic, and workforce participation rates.
−Removed: Our employees, particularly engineers and other product developers, are in high demand, and we devote significant resources to identifying, hiring, training, successfully integrating, and retaining these employees.
+Added: Labor is subject to external factors that are beyond our control, including our industry’s highly competitive market for skilled workers and leaders, cost inflation, workforce participation rates, and unstable political conditions.
+Added: Our employees, particularly engineers and other product developers, are in demand, and we devote significant resources to identifying, hiring, training, successfully integrating, and retaining these employees.
Because we face significant competition to attract top talent, we have had to offer, and believe we will need to continue to offer, competitive compensation packages before we can validate the productivity of those employees.
−Removed: In addition, the recent move by companies to offer a remote or hybrid work environment may increase the competition for such employees from employers outside of our traditional office locations.
−Removed: To retain employees, we also may need to increase our employee compensation levels in response to competition.
+Added: In addition, many companies now offer a remote or hybrid work environment, which may increase the competition for employees from employers outside of our traditional office locations.
+Added: To retain employees, we have in the past and may in the future need to increase our employee compensation levels or other benefits in response to competition and other business and macroeconomic factors.
The loss of employees or the inability to hire additional skilled employees necessary to support our growth could result in significant disruptions to our business, and the integration of replacement personnel could be time-consuming and expensive and cause disruptions.
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As we continue to grow, we may find it difficult to maintain our entrepreneurial, execution-focused culture.
−Removed: In addition, many of our employees may be able to receive significant proceeds from sales of our equity in the public markets, which may reduce their motivation to continue to work for us.
−Removed: Moreover, the equity ownership of many of our employees could create disparities in wealth among our employees, which may harm our culture and relations among employees and our business.
+Added: In addition, any workforce reduction, such as the reduction we announced in November 2022, could harm employee morale and negatively impact employee recruiting and retention.
+Added: In addition, the equity ownership of many of our employees could create disparities in wealth among our employees, which may harm our culture and relations among employees and our business.
We need to maintain operational and financial systems that can support our expected growth, increasingly complex business arrangements, and rules governing revenue and expense recognition, and any inability or failure to do so could adversely affect our financial reporting, billing, and payment services.
1 unchanged sentence
To manage our growth and our increasingly complex business operations, especially as we move into new markets internationally or acquire new businesses, we will need to maintain and may need to upgrade our operational and financial systems and procedures, which requires management time and may result in significant additional expense.
−Removed: Our business arrangements with our content partners, advertisers, Roku TV brand partners, and other licensees, and the rules that govern revenue and expense recognition in our business, are increasingly complex.
+Added: Our business arrangements with our content partners, advertisers, licensed Roku TV partners, and other licensees, and the rules that govern revenue and expense recognition in our business, are increasingly complex.
To manage the expected growth of our operations and increasing complexity, we must maintain operational and financial systems, procedures, and controls and continue to increase systems automation to reduce reliance on manual operations.
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Our current and planned systems, procedures, and controls may not be adequate to support our complex arrangements and the rules governing revenue and expense recognition for our future operations and expected growth.
−Removed: Delays or problems associated with any improvement or expansion of our operational and financial systems and controls could adversely affect our relationships with our users, content publishers, advertisers, advertisement agencies, Roku TV brand partners, or other licensees;
+Added: Delays or problems associated with any improvement or expansion of our operational and financial systems and controls could adversely affect our relationships with our users, content publishers, advertisers, advertisement agencies, licensed Roku TV partners, or other licensees;
cause harm to our reputation and brand;
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however, we have limited experience completing or integrating acquisitions.
−Removed: Any acquisition could
−Removed: be material to our financial condition and results of operations, and any anticipated benefits from an acquisition may never materialize.
+Added: Any acquisition could be material to our financial condition and results of operations, and any anticipated benefits from an acquisition may never materialize.
Acquisitions could also result in dilutive issuances of equity securities or the incurrence of debt, which could adversely affect our operating results, may cause unfavorable accounting treatment, may expose us to claims and disputes by third parties, including intellectual property claims, and may not generate sufficient financial returns to offset additional costs and expenses related to the acquisitions.
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We may not be able to address these risks successfully, or at all, without incurring significant costs, delays, or other operational problems, and if we were unable to address such risks successfully, our business could be harmed.
+Added: Table o f Contents
We have outstanding debt, and our credit facility provides our lender with a first-priority lien against substantially all of our assets and contains financial covenants and other restrictions on our actions that may limit our operational flexibility or otherwise adversely affect our financial condition.
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See the section titled “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital Resources—Senior Secured Term Loan A and Revolving Credit Facilities” elsewhere in this Annual Report.
+Added: Our Credit Agreement matures on February 19, 2023, and we expect to repay the $80.0 million balance outstanding under the Term Loan A Facility.
+Added: While we may enter into a new credit agreement in the future, we currently have no other committed sources of financing, and we may not be able to obtain additional financing on terms favorable to us, if at all.
+Added: See the risk factor below titled “ We may require additional capital to meet our financial obligations and support planned business growth, and this capital might not be available on acceptable terms or at all.
As of December 31, 2022, we were in compliance with all of the covenants of the Credit Agreement.
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The current and any future reforms and other pressures may cause LIBOR to be replaced with a new benchmark or to perform differently than in the past, including during the transition period.
−Removed: Although our Credit Agreement will expire in February 2023 (before the cessation of the publication of the one-month U.S.
+Added: Although our Credit Agreement will mature in February 2023 (before the cessation of the publication of the one-month U.S.
dollar LIBOR setting), the consequences of the LIBOR developments cannot be entirely predicted and could have an adverse impact on the value of our LIBOR-linked financial obligations, such as an increase in the cost of our Credit Agreement indebtedness.
We may require additional capital to meet our financial obligations and support planned business growth, and this capital might not be available on acceptable terms or at all.
−Removed: We intend to continue to make significant investments to support planned business growth and may require additional funds to respond to business challenges, including the need to develop new devices and enhance our streaming
−Removed: platform, continue to expand the content on our platform, maintain adequate levels of inventory to support our retail partners’ demand requirements, improve our operating infrastructure, or acquire complementary businesses, personnel, and technologies.
+Added: We intend to continue to make significant investments to support planned business growth and may require additional funds to respond to business challenges, including the need to develop new products and enhance our streaming platform, continue to expand the content on our platform, maintain adequate levels of inventory to support our retail partners’ demand requirements, improve our operating infrastructure, or acquire complementary businesses, personnel, and technologies.
Our primary uses of cash include operating costs such as personnel-related expenses and capital spending.
−Removed: Our future capital requirements may vary materially from those currently planned and will depend on many factors including our growth rate and the continuing market acceptance of our streaming platform, the Roku OS, and players, along with the timing and effort related to the introduction of new platform features, players, hiring of experienced personnel, the expansion of sales and marketing activities, as well as overall economic conditions.
+Added: Our future capital requirements may vary materially from those currently planned and will depend on many factors including our growth rate and the continuing market acceptance of our products and streaming platform, along with the timing and effort related to the introduction of new platform features, products, the hiring of experienced personnel, the expansion of sales and marketing activities, as well as overall economic conditions.
+Added: Table o f Contents
We may need to engage in equity or debt financings to secure additional funds.
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If we were to violate such restrictive covenants, we could incur penalties, increased expenses, and an acceleration of the payment terms of our outstanding debt, which could in turn harm our business.
−Removed: We may not be able to obtain additional financing on terms favorable to us, if at all.
+Added: Our Credit Agreement matures on February 19, 2023.
+Added: While we may enter into a new credit agreement in the future, we currently have no other committed sources of financing, and we may not be able to obtain additional financing on terms favorable to us, if at all.
If we are unable to obtain adequate financing or financing on terms satisfactory to us when we require it, our ability to continue to support our business growth and to respond to business challenges could be significantly impaired, and our business may be harmed.
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We are dependent on information technology systems and infrastructure to operate our business.
−Removed: In the ordinary course of our business, we collect, store, process, and transmit large amounts of sensitive corporate, personal, and other information, including intellectual property, proprietary business information, user payment card information, other user information, employee information, and other confidential information.
+Added: In the ordinary course of our business, we collect, store, process, and transmit large amounts of sensitive corporate, personal, and other information, including intellectual property, proprietary business information, user payment card information, user video and audio recordings, other user information, employee information, and other confidential information.
It is critical that we do so in a secure manner to maintain the confidentiality, integrity, and availability of such information.
Our obligations under applicable laws, regulations, contracts, industry standards, self-certifications, and other documentation may include maintaining the confidentiality, integrity, and availability of personal information in our possession or control, maintaining reasonable and appropriate security safeguards as part of an information security program, and limits on the use or cross-border transfer of such personal information.
−Removed: These obligations create potential legal liability to regulators, our business partners, our users, and other relevant stakeholders and impact the attractiveness of our subscription service to existing and potential users.
−Removed: We have outsourced certain elements of our operations (including elements of our information technology infrastructure) to third parties, or may have incorporated technology into our platform, that collects, processes, transmits, and stores our users’ or others’ personal information (such as payment card information), and as a result, we manage a number of third-party vendors and other partners who may or could have access to our information technology systems (including our computer networks) or to our confidential information.
+Added: These obligations create potential legal liability to regulators, our business partners, our users, and other relevant stakeholders and impact the attractiveness of our services to existing and potential users.
+Added: We have outsourced certain elements of our operations (including elements of our information technology infrastructure) to third parties, or may have incorporated technology into our platform, that collects, processes, transmits, and stores our users’ or others’ personal information (such as payment card information and user video and audio recordings), and as a result, we manage a number of third-party vendors and other partners who may or could have access to our information technology systems (including our computer networks) or to our confidential information.
In addition, many of those third parties in turn subcontract or outsource some of their responsibilities to third parties.
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Malicious attacks are increasing in their frequency, levels of persistence, sophistication and intensity, and are being conducted by sophisticated and organized groups and individuals with a wide range of motives (including, but not limited to, industrial espionage) and expertise, including organized criminal groups, “hacktivists,” nation states, and others.
−Removed: Although we have implemented work from home protocols and offer work-issued devices to employees, the actions of our employees while working from home may have a greater effect on the security of our systems and the data we process, including by increasing the risk of compromise to our systems, intellectual property, or data arising from employees’ combined personal and private use of devices, accessing our systems or data using wireless networks that we
−Removed: do not control, or the ability to transmit or store company-controlled data outside of our secured network.
−Removed: These risks have been heightened by the dramatic increase in the numbers of our employees who have been and are continuing to work from home as a result of government guidelines and internal policies adopted in response to the COVID-19 pandemic.
+Added: The Russian invasion of Ukraine and resulting geopolitical conflict also have increased the risk of malicious attacks on information technology operations globally, including for companies headquartered in the United States.
+Added: Most of our employees now have a hybrid work schedule (consisting of both in-person work and working from home).
+Added: Although we have implemented work from home protocols and offer work-issued devices to employees, the actions of our employees while working from home may have a greater effect on the security of our systems and the data we process, including by increasing the risk of compromise to our systems, intellectual property, or data arising from employees’ combined use of personal and private devices, accessing our systems or data using wireless networks that we do not control, or the ability to transmit or store company-controlled data outside of our secured network.
+Added: Table o f Contents
In addition to the threat of unauthorized access or acquisition of sensitive or personal information or intellectual property, other threats include the deployment of harmful malware, ransomware attacks, denial-of-service attacks, social engineering, and other means to affect service reliability and threaten the confidentiality, integrity, and availability of information.
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For example, the Apache Log4j vulnerability discovered in December 2021 can be exploited by remote code execution, which can allow a bad actor to steal data or take over our systems.
−Removed: We have taken steps to patch this vulnerability by updating our relevant Apache software, but we, and the many other affected organizations, remain vulnerable in light of the widespread use of the Apache Log4i library and difficulty in identifying all instances of this library across an entire enterprise.
+Added: We have taken steps to patch this vulnerability by updating our relevant Apache software, but we, and the many other affected organizations, remain vulnerable in light of the widespread use of the Apache Log4j library and difficulty in identifying all instances of this library across an entire enterprise.
+Added: We cannot assure you that we will not be impacted by this or other similar vulnerabilities in the future.
We maintain insurance policies to cover certain losses relating to our information technology systems.
−Removed: However, there may be exceptions to our insurance coverage such that our insurance policies may not cover some or all aspects of a security incident.
+Added: However, there may be exceptions to our insurance coverage such that security incidents may not be covered by our insurance policies, and not all aspects of a security incident may be covered even where coverage exists.
Insurance policies will also not protect against the reputational harms caused by a major security incident.
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Because of our prominence in the TV streaming industry, we believe we may be a particularly attractive target for threat actors.
−Removed: Any attempts by threat actors to disrupt our platform, our streaming devices, website, computer systems, or our mobile apps, if successful, could harm our business, subject us to liability, be expensive to remedy, cause harm to our systems and operations, and damage our reputation.
−Removed: Efforts to prevent threat actors from entering our computer systems or exploiting vulnerabilities in our devices are expensive to implement and may not be effective in detecting or preventing intrusion or vulnerabilities.
+Added: Any attempts by threat actors to disrupt our platform, streaming devices, smart home products, website, computer systems, or mobile apps, if successful, could harm our business, subject us to liability, be expensive to remedy, cause harm to our systems and operations, and damage our reputation.
+Added: Efforts to prevent threat actors from entering our computer systems or exploiting vulnerabilities in our products are expensive to implement and may not be effective in detecting or preventing intrusion or vulnerabilities.
Such unauthorized access to our data could damage our reputation and our business and could expose us to the risk of contractual damages, litigation, and regulatory fines and penalties that could harm our business.
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In addition, information technology system disruptions, whether from attacks on our technology environment or from computer viruses, natural disasters, terrorism, war, foreign invasions, and telecommunications and electrical failures, could result in a material disruption of our product development and our business operations.
+Added: Table o f Contents
There is no way of knowing with certainty whether we have experienced any data security incidents that have not been discovered.
−Removed: While we have no reason to believe that we have experienced a data security incident that we have not
−Removed: discovered, attackers have become very sophisticated in the way they conceal their unauthorized access to systems, and many companies that have been attacked are not aware that they have been attacked.
+Added: While we have no reason to believe that we have experienced a data security incident that we have not discovered, attackers have become very sophisticated in the way they conceal their unauthorized access to systems, and many companies that have been attacked are not aware that they have been attacked.
Any event that leads to unauthorized access, use, or disclosure of personal information, including but not limited to personal information regarding our users, could disrupt our business, harm our reputation, compel us to comply with applicable federal or state breach notification laws and foreign law equivalents, subject us to time consuming, distracting, and expensive litigation, regulatory investigation and oversight, mandatory corrective action, require us to verify the correctness of database contents, or otherwise subject us to liability under laws, regulations, and contractual obligations, including those that protect the privacy and security of personal information.
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In addition to potential fines, we could be subject to mandatory corrective action due to a data security incident, which could adversely affect our business operations and result in substantial costs and reputational harm.
−Removed: We and our service providers collect, process, transmit, and store personal and confidential information, which creates legal obligations and exposes us to potential liability.
−Removed: We collect, process, transmit, and store personal or confidential information about our users (and their devices), employees, and partners, and we rely on third-party service providers to collect, process, transmit, and store personal or confidential information of our users (including our users’ payment card data), employees, and partners.
+Added: We and our service providers and partners collect, process, transmit, and store personal and confidential information, which creates legal obligations and exposes us to potential liability.
+Added: We collect, process, transmit, and store personal or confidential information about our users (and their devices), other consumers, employees, job applicants and partners, and we rely on third-party service providers to collect, process, transmit, and store personal or confidential information (including our users’ payment card data and video and audio recordings).
We collect such information from individuals located both in the United States and abroad and may store or process such information outside the country in which it was collected.
−Removed: Further, we, our service providers and our business partners use tracking technologies, including cookies, device identifiers, and related technologies, to help us manage and track our users’ interactions with our platform, devices, website, and partners’ content to deliver relevant advertising and personalized content for ourselves and on behalf of our partners on our devices.
+Added: Further, we, our service providers and our business partners use tracking technologies, including cookies, device identifiers, and related technologies, to help us manage and track our users’ interactions with our platform, devices, website, and partners’ content to deliver relevant advertising and personalized content for ourselves and on behalf of our partners on our products.
We collect information about the interaction of users with our platform, devices, website, advertisements, and content publishers’ streaming channels.
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For example, certain European Union (“EU”) laws and regulations prohibit access to or storage of information on a user’s device (such as cookies and similar technologies that we use for advertising) that is not “strictly necessary” to provide a user-requested service or used for the “sole purpose” of a transmission unless the user has provided consent, and users may choose not to provide this consent to collection of information which is used for advertising purposes.
+Added: Table o f Contents
Additionally, certain device manufacturers or operating system providers may restrict the deployment of cookies and similar technologies, or otherwise restrict the collection of personal information through these or other tools, via our applications.
−Removed: Any restrictions on our
−Removed: ability to collect or use data could harm our ability to grow our revenue, particularly our platform revenue which depends on engaging the relevant recipients of advertising campaigns.
+Added: Any restrictions on our ability to collect or use data could harm our ability to grow our revenue, particularly our platform revenue which depends on engaging the relevant recipients of advertising campaigns.
Various federal, state, and foreign laws and regulations as well as industry standards and contractual obligations govern the collection, use, retention, protection, disclosure, cross-border transfer, localization, sharing, and security of the data we receive from and about our users, employees, and other individuals.
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We are monitoring recent developments regarding amendments to the UK data protection framework and the impact this may have on our business.
−Removed: We made changes to our data protection compliance program to prepare for the GDPR and will continue to monitor the implementation and evolution of data protection regulations, but if we are not compliant with GDPR or other data protection laws or regulations if and when implemented, we may be subject to significant fines and penalties (such as restrictions on personal information processing) and our business may be harmed.
+Added: We will continue to monitor the implementation and evolution of data protection regulations, but if we are not compliant with data protection laws or regulations if and when implemented, we may be subject to significant fines and penalties (such as restrictions on personal information processing) and our business may be harmed.
For example, under the GDPR, fines of up to 4% of the annual global revenue of a noncompliant company, as well as data processing restrictions, could be imposed for violation of certain of the GDPR’s requirements.
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The California Privacy Rights Act (“CPRA”), which becomes effective on January 1, 2023 (with a “look-back” to January 1, 2022), builds on the CCPA and among other things, requires the establishment of a dedicated agency to regulate consumer privacy issues.
−Removed: In 2021, Virginia and Colorado adopted laws introducing new privacy obligations for which we may need to take additional steps to comply.
+Added: In recent years, Colorado, Connecticut, Virginia, and Utah have adopted laws introducing new privacy obligations for which we may need to take additional steps to comply.
We are continuing to assess the impact of new and proposed data privacy and protection laws and proposed amendments to existing laws on our business.
−Removed: Such restrictions could, for example, limit our ability to supply targeted advertising and thus negatively impact our business.
+Added: Among other things, such restrictions are likely to increase the number of users to whom we cannot serve targeted advertising, and are likely to restrict our ability to collect and process certain types of information deemed sensitive under these new laws.
+Added: The Canadian province of Quebec has also recently enacted a data protection law, known as Bill 64, that may similarly restrict our data processing activities.
+Added: Table o f Contents
In addition, each U.S.
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Privacy Shield to be an invalid data transfer mechanism, confirmed that the Model Clauses remain valid, and left unaddressed some issues regarding supplementary measures that may need to be taken to support transfers.
−Removed: In 2021, the European Commission published updated versions of the Model Clauses, which must be incorporated into new and existing agreements within prescribed timeframes in order to continue to lawfully transfer personal information outside of the EEA.
−Removed: The United Kingdom is expected to publish final versions of its own Model Clauses in 2022.
−Removed: Updating agreements to incorporate these new Model Clauses for the EEA and United Kingdom may require significant time and resources to implement, including through adjusting our operations, conducting requisite data transfer assessments, and revising our contracts.
+Added: On March 25, 2022, the European Commission and U.S.
+Added: government announced that an agreement in principle on a new framework for data transfers from the EEA to the United States had been reached, known as the EU-U.S.
+Added: Data Privacy Framework (“EU-U.S.
+Added: DPF”), and that this new framework should address the concerns raised in the 2020 European Court of Justice decision.
+Added: On December 13, 2022, the European Commission released its draft adequacy decision on the EU-U.S.
+Added: DPF, which, once formally adopted, would recognize that the United States ensures an adequate level of protection for personal data transferred from the EU to organizations certified under the EU-U.S.
+Added: Additional steps will need to be taken to formally adopt and implement this framework, however, and we are not yet able to predict precisely when or the degree to which it will provide a consistent mechanism for our data transfers between the two jurisdictions.
+Added: In addition, in 2021, the European Commission published updated versions of the Model Clauses, which must be incorporated into new and existing agreements by no later than December 27, 2022 in order to continue to lawfully transfer personal information outside of the EEA.
+Added: The United Kingdom published final versions of its own Model Clauses in February 2022.
+Added: Updating agreements to incorporate these new Model Clauses for the EEA and United Kingdom has required, may in the future require, significant time and resources to implement, including through adjusting our operations, conducting requisite data transfer assessments, and revising our contracts.
In addition, cloud service providers upon which our services depend are experiencing heightened scrutiny from EU regulators, which may lead to significant shifts or unavailability of cloud services to transfer personal information outside the EU, which may significantly impact our costs or ability to operate.
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Maintaining local data centers in individual countries could increase our operating costs significantly.
−Removed: We expect that, in addition to the “business as usual” costs of compliance, the evolving regulatory interpretation and enforcement of laws such as the GDPR and CCPA, as well as other domestic and foreign data protection laws, will lead to increased operational and compliance costs and will require us to continually monitor and, where necessary, make changes to our operations, policies, and procedures.
+Added: We expect that, in addition to the “business as usual” costs of compliance, the evolving regulatory interpretation and enforcement of laws such as the GDPR and CPRA, as well as other domestic and foreign data protection laws, will lead to increased operational and compliance costs and will require us to continually monitor and, where necessary, make changes to our operations, policies, and procedures.
Any failure or perceived failure to comply with privacy-related legal obligations, or any compromise of security of user data, may result in governmental enforcement actions, litigation, contractual indemnities, or public statements against us by consumer advocacy groups or others.
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Although we endeavor to comply with our published policies, certifications, and documentation, we may at times fail to do so or may be perceived to have failed to do so.
+Added: Table o f Contents
Moreover, despite our efforts, we may not be successful in achieving compliance if our employees, representatives, agents, vendors, or other third parties fail to comply with our published policies, certifications, and documentation.
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Any significant disruption in our computer systems or those of third parties we utilize in our operations could result in a loss or degradation of service on our platform and could harm our business.
−Removed: We rely on the expertise of our engineering and software development teams for the performance and operation of the Roku OS, streaming platform, and computer systems.
−Removed: Service interruptions, errors in our software, or the unavailability of computer systems used in our operations could diminish the overall attractiveness of our devices and streaming platform to existing and potential users or otherwise disrupt our business.
+Added: We rely on the expertise of our engineering and software development teams as well as the teams of our service providers and partners for the performance and operation of the Roku OS, streaming platform, smart home products, and computer systems.
+Added: For example, our smart home product line is reliant on (among other things) the engineering and software development teams and information technology systems of the service providers we use to assist in the design, manufacture, and maintenance of those products.
+Added: Service interruptions, errors in our software, or the unavailability of computer systems used in our operations could diminish the overall attractiveness of our products and streaming platform to existing and potential users or otherwise disrupt our business.
We utilize computer systems located either in our facilities or those of third-party server hosting providers and third-party internet-based or cloud computing services.
−Removed: generally enter into service level agreements with these parties, we exercise no control over their operations, which makes us vulnerable to any errors, interruptions, or delays that they may experience.
+Added: Although we generally enter into service level agreements with these parties, we exercise no control over their operations, which makes us vulnerable to any errors, interruptions, or delays that they may experience.
In the future, we may transition additional features of our services from our managed hosting systems to cloud computing services, which may require significant expenditures and engineering resources.
2 unchanged sentences
In addition, fires, floods, earthquakes, wars, foreign invasions, terrorist activity, power losses, telecommunications failures, break-ins, and similar events could damage these systems and hardware or cause them to fail completely.
−Removed: As we do not maintain entirely redundant systems, a disrupting event could result in prolonged downtime of our operations, products, or services and could adversely affect our business.
+Added: As we do not maintain entirely redundant systems, a disrupting event could result in prolonged downtime of our operations, products, or services, could result in liabilities to our customers or third parties, and could adversely affect our business.
+Added: Our property insurance and cyber liability insurance may not be sufficient to fully cover our losses or may not cover a particular event at all.
Any disruption in the services provided by these vendors could have adverse impacts on our business reputation, customer relations, and operating results.
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We may also face increased costs of doing business, or decreased demand for our services, if network operators engage in discriminatory practices with respect to streamed video content in an effort to monetize access to their networks or customers by data providers.
+Added: Table o f Contents
Certain laws intended to prevent network operators from engaging in discriminatory practices with respect to streaming video content have been implemented in many countries, including in the EU.
1 unchanged sentence
Furthermore, favorable laws may change.
−Removed: Given the uncertainty around these laws and the rules that implement them, including changing interpretations, amendments, or repeal, coupled with potentially significant political and economic power of network operators, we could experience discriminatory or anti-competitive practices, such as usage-based pricing, bandwidth caps, and traffic “shaping” or throttling, that could impede our growth, result in a decline in our quality of service, cause us to incur additional expense, or otherwise impair our ability to attract and retain users, all of which could harm our business.
+Added: Given the uncertainty around these laws and the rules that implement them, including changing interpretations, amendments, or repeal, coupled with potentially significant political and economic power of network operators, we could experience discriminatory or anti-competitive practices, such as usage-based pricing, bandwidth caps, zero rating of competing services by ISPs, and traffic “shaping” or throttling, that could impede our growth, result in a decline in our quality of service, cause us to incur additional expense, or otherwise impair our ability to attract and retain users, all of which could harm our business.
In addition, most network operators that provide consumers with access to the internet also offer consumers multichannel video programming, and some network operators also own streaming services.
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Risks Related to Intellectual Property
−Removed: Litigation regarding intellectual property rights could result in the loss of rights important to our devices and streaming platform, cause us to incur significant legal costs, or otherwise harm our business.
+Added: Litigation and claims regarding intellectual property rights could result in the loss of rights important to our products and streaming platform, cause us to incur significant legal costs, or otherwise harm our business.
Some internet, technology, and media companies, including some of our competitors, own large numbers of patents, copyrights, and trademarks, which they may use to assert claims against us.
Third parties have asserted, and may in the future assert, that we have infringed, misappropriated, or otherwise violated their intellectual property rights.
−Removed: and face increasing competition, the possibility of intellectual property rights claims against us will grow.
+Added: As we grow and face increasing competition, the possibility of intellectual property rights claims against us will grow.
Plaintiffs who have no relevant product revenue may not be deterred by our own issued patents and pending patent applications in bringing intellectual property rights claims against us.
−Removed: The cost of patent litigation or other proceedings, even if resolved in our favor, has been or could be substantial.
+Added: The cost of patent litigation or other proceedings, even if resolved in our favor, has been and is expected to be substantial.
Some of our competitors may be better able to sustain the costs of such litigation or proceedings because of their substantially greater financial resources.
−Removed: Patent litigation and other proceedings may also require significant management time and divert management from our business.
+Added: Patent litigation and other proceedings may also require significant management time and divert management’s attention from our other business concerns.
Uncertainties resulting from the initiation and continuation of patent litigation or other proceedings could impair our ability to compete in the marketplace.
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We seek to protect our confidential proprietary information, in part, by entering into confidentiality agreements and invention assignment agreements with all of our employees, consultants, contractors, advisors, and any third parties who have access to our proprietary know-how, information, or technology.
+Added: Table o f Contents
However, we cannot be certain that we have executed such agreements with all parties who may have helped to develop our intellectual property or who had access to our proprietary information, nor can we be certain that our agreements will not be breached.
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patent laws, and the scope of coverage afforded by them, have recently been subject to significant changes, such as the change to “first-to-file” from “first-to-invent” resulting from the Leahy-Smith America Invents Act.
−Removed: This change in the determination of inventorship may result
−Removed: in inventors and companies having to file patent applications more frequently to preserve rights in their inventions, which may favor larger competitors that have the resources to file more patent applications.
+Added: This change in the determination of inventorship may result in inventors and companies having to file patent applications more frequently to preserve rights in their inventions, which may favor larger competitors that have the resources to file more patent applications.
Another change to the patent laws may incentivize third parties to challenge any issued patent in the United States Patent and Trademark Office (“USPTO”), as opposed to having to bring such an action in U.S.
federal court.
−Removed: Any invalidation of a patent claim could have a significant impact on our ability to protect the innovations contained within our devices and platform and could harm our business.
+Added: Any invalidation of a patent claim could have a significant impact on our ability to protect the innovations contained within our products and platform and could harm our business.
The USPTO and various foreign governmental patent agencies require compliance with a number of procedural, documentary, fee payment, and other provisions to maintain patent applications and issued patents.
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If we fail to maintain, protect, and enhance our intellectual property or proprietary rights, our business may be harmed.
−Removed: Our use of open source software could impose limitations on our ability to commercialize our devices and our streaming platform or could result in public disclosure of competitively sensitive trade secrets.
−Removed: We incorporate open source software in our streaming platform.
−Removed: From time to time, companies that incorporate open source software into their products and services have faced claims challenging the ownership of open source software or compliance with open source license terms.
−Removed: Therefore, we could be subject to suits by parties claiming ownership of what we believe to be open source software or noncompliance with open source licensing terms.
−Removed: Although we have processes and procedures designed to help monitor our use of open source software, these processes and procedures may not be followed by all of our employees or may fail to identify risks.
+Added: Our use of open source software could impose limitations on our ability to commercialize our products and our streaming platform or could result in public disclosure of competitively sensitive trade secrets.
+Added: We incorporate open source software in our proprietary software.
+Added: From time to time, companies that have incorporated open source software into their products and services have faced claims challenging the ownership of certain open source software or compliance with open source software license terms.
+Added: Therefore, we could be subject to similar suits by parties claiming ownership of what we believe to be open source software or our noncompliance with the open source software license terms.
+Added: Table o f Contents
+Added: Although we have processes and procedures designed to help monitor our use of open source software, these processes and procedures may not be followed appropriately or may fail to identify risks.
Additionally, the terms of many open source software licenses have not been interpreted by U.S.
−Removed: courts, and there is a risk that such licenses could be construed in a manner that could impose unanticipated conditions or restrictions on the sale of our devices or impose unanticipated obligations that require disclosure of trade secrets.
−Removed: In such event, we could be required to make our proprietary software generally available to third parties, including competitors, at no cost, to seek licenses from third parties in order to continue offering our devices, to re-engineer our devices, or to discontinue the sale of our devices in the event re-engineering cannot be accomplished on a timely basis or at all, any of which could harm our business.
+Added: courts, and there is a risk that such licenses could be construed in a manner that could impose unanticipated conditions or restrictions on our products or technology or impose unanticipated obligations that could require the disclosure of trade secrets.
+Added: In such event, we could be required to make portions of our proprietary software generally available under similar open source software license terms to third parties, including competitors, at no cost, to seek licenses from third parties in order to continue offering our products, to re-engineer our products, or to discontinue the sale of our products in the event re-engineering cannot be accomplished on a timely basis or at all, any of which could harm our business.
Under our agreements with many of our content publishers, licensees, distributors, retailers, contract manufacturers, and suppliers, we are required to provide indemnification in the event our technology is alleged to infringe upon the intellectual property rights of third parties.
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If a partner were to lose a lawsuit and in turn seek indemnification from us, we also could be subject to significant monetary liabilities.
−Removed: In addition, because the devices sold by our licensing partners and Roku TV brand partners often involve the use of third-party technology, this increases our exposure to litigation in circumstances where there is a claim of infringement asserted against the streaming device in question, even if the claim does not pertain to our technology.
+Added: In addition, because the devices sold by our licensing partners and licensed Roku TV partners often involve the use of third-party technology, this increases our exposure to litigation in circumstances where there is a claim of infringement asserted against the streaming device in question, even if the claim does not pertain to our technology.
Liability under our indemnification commitments may not be contractually limited.
Risks Related to Macroeconomic Conditions
−Removed: The ongoing COVID-19 pandemic has impacted and continues to pose risks to our business, the nature and extent of which are highly uncertain and unpredictable.
−Removed: Our business has been, and is expected to continue to be, impacted by the ongoing COVID-19 pandemic and resulting economic consequences.
−Removed: The spread of COVID-19 has caused us to take precautionary measures intended to help minimize the risk of the virus to our employees, including work from home policies, suspending certain business travel, and limiting physical participation in meetings, events, and conferences.
−Removed: We may take further actions as required by government authorities or that we determine are in the best interests of our employees, TV brand partners, content publishers, advertisers, retail and distribution partners, contract manufacturers, services vendors, and supply chain.
−Removed: There is no certainty that such measures will be sufficient to mitigate the risks posed by the COVID-19 pandemic.
−Removed: The COVID-19 pandemic continued to have a mixed impact on our business in 2021.
−Removed: When staying-at-home restrictions were first issued in the first quarter of 2020, we saw an acceleration in both streaming hours and account activations, which have both since moderated as restrictions have lifted and we believe consumers have increasingly pursued out-of-home entertainment activities.
−Removed: Although we believe the COVID-19 pandemic has accelerated the shift of advertising from legacy TV to streaming TV, certain advertisers with businesses affected by the current global supply chain disruptions have reduced and may continue to reduce their spending on advertising.
−Removed: We also have encountered supply chain disruptions related to our players that have resulted in an increase in component prices and elevated air freight costs to replenish inventory and meet increased demand, and some of our TV brand partners have faced inventory challenges that have negatively impacted their unit sales, which we believe has affected and could continue to affect our streaming hours and active account growth.
−Removed: Additionally, at times during the pandemic some of our retail partners have had to close or severely limit access to their brick and mortar locations, resulting in reduced sale of devices in these locations.
−Removed: We continue to monitor the situation and take appropriate actions in accordance with the recommendations and requirements of relevant authorities.
−Removed: The extent to which the COVID-19 pandemic may impact our operational and financial performance remains uncertain and will depend on many factors outside our control, including the timing, extent, trajectory, and duration of the pandemic;
−Removed: the emergence infectiousness, and severity of new variants;
−Removed: the development, availability, distribution, acceptance, use, and effectiveness of vaccines, vaccine boosters, and treatments;
−Removed: the imposition of protective public safety measures;
−Removed: the resolution of global supply chain disruptions;
−Removed: and the impact of the pandemic on the global economy and demand for consumer products.
−Removed: Additional future impacts on our business may include, but are not limited to, material adverse effects on demand for our products and services, our supply chain and sales and distribution channels, our ability to execute our strategic plans, and our profitability and cost structure.
−Removed: To the extent the COVID-19 pandemic adversely affects our business, it may also have the effect of heightening many of the other risks described in this Part I, Item 1A of this Annual Report.
−Removed: Natural disasters or other catastrophic events could disrupt and impact our business.
−Removed: Occurrence of any catastrophic event, including an earthquake, flood, tsunami, or other weather event, power loss, internet failure, software or hardware malfunctions, cyber attack, war or foreign invasion (such as the potential Russian invasion of Ukraine), terrorist attack, medical epidemic or pandemic (such as the COVID-19 pandemic), other man-made disasters, or other catastrophic events could disrupt our business operations.
+Added: Macroeconomic uncertainties have in the past and may continue to adversely impact our business, results of operations, and financial condition.
+Added: Global economic and business activities continue to face widespread macroeconomic uncertainties, including increased inflation and interest rates, recessionary fears, financial and credit market fluctuations, changes in economic policy, the prolonged COVID-19 pandemic, and global supply chain constraints.
+Added: Such macroeconomic uncertainties may continue for an extended period and have adversely impacted, and may continue to adversely impact, many aspects of our business.
+Added: Our business has been, and may continue to be, impacted by the COVID-19 pandemic and resulting economic consequences.
+Added: While we saw an acceleration in both streaming hours and account activations at the beginning of the COVID-19 pandemic, more recently, we believe this growth has declined.
+Added: In 2022, global supply chain disruptions resulted in shipping delays, increased shipping costs, component shortages, and increases in component prices, and some of our licensed Roku TV partners faced inventory challenges that negatively impacted their unit sales.
+Added: Our business is dependent on consumer discretionary spending and advertising spending, both of which are susceptible to changes in macroeconomic conditions, such as growing inflation, rising interest rates, recessionary fears, and economic uncertainty.
+Added: Sustained or worsening inflation or an economic downturn may result in fewer consumer purchases of our products or the products of our licensed Roku TV partners (which could impact our active account growth) and reduced advertising spending (which could impact our monetization efforts).
+Added: Some of our advertising verticals have experienced supply chain disruptions that negatively impacted their product availability, which, together with inflation and other macroeconomic factors, have resulted in advertisers reducing their overall advertising spend.
+Added: If this pullback in consumer discretionary spending and advertising spending continues, our future operating results will be adversely affected.
+Added: The extent to which macroeconomic uncertainties may continue to impact our operational and financial performance remains uncertain and will depend on many factors outside our control.
+Added: These direct and indirect impacts may negatively affect our business and operating results.
+Added: Natural disasters, geopolitical conflicts, or other natural or man-made catastrophic events could disrupt and impact our business.
+Added: Occurrence of any catastrophic event, including an earthquake, flood, tsunami, or other weather event, power loss, internet failure, software or hardware malfunctions, cyber attack, war or foreign invasion (such as the Russian invasion of Ukraine), terrorist attack, medical epidemic or pandemic (such as the COVID-19 pandemic), other man-made disasters, or other catastrophic events could disrupt our business operations.
Any of these business disruptions could require substantial expenditures and recovery time in order to fully resume operations.
+Added: Table o f Contents
In particular, our principal offices are located in California, and our contract manufacturers and some of our suppliers are located in Asia, both of which are regions known for seismic activity, making our operations in these areas vulnerable to natural disasters or other business disruptions in these areas.
Our insurance coverage may not compensate us for losses that may occur in the event of an earthquake or other significant natural disaster.
−Removed: In addition, our offices and facilities, and those of our contract manufacturers, suppliers, and TV brand partners, could be vulnerable to the effects of climate change (such as sea level rise, drought, flooding, wildfires, and increased storm severity) that could disrupt our business operations.
+Added: In addition, our offices and facilities, and those of our contract manufacturers, suppliers, and licensed Roku TV partners, could be vulnerable to the effects of climate change (such as sea level rise, drought, flooding, wildfires, and increased storm severity) that could disrupt our business operations.
For example, in California, increasing intensity of drought and annual periods of wildfire danger increase the probability of planned power outages.
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If our streaming platform was to fail or be negatively impacted as a result of a natural disaster or other event, our ability to deliver streaming content, including advertising, to our users would be impaired.
−Removed: Disruptions in the operations of our contract manufacturers, suppliers, or TV brand partners as a result of a disaster or other catastrophic event could delay the manufacture and shipment of our products or Roku TV models, which could impact our business.
+Added: Disruptions in the operations of our contract manufacturers, suppliers, or licensed Roku TV partners as a result of a disaster or other catastrophic event could delay the manufacture and shipment of our products or the products of our licensed Roku TV partners, which could impact our business.
If we are unable to develop adequate plans to ensure that our business functions continue to operate during and after a disaster or other catastrophic event and to execute successfully on those plans in the event of a disaster or catastrophic event, our business would be harmed.
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As we develop new services and devices and improve our streaming platform, we may also be subject to new laws and regulations specific to such technologies.
−Removed: For example, in developing our Roku TV reference design, we were required to understand, address, and comply with an evolving regulatory framework for developing, manufacturing, marketing, and selling TVs.
−Removed: If we fail to adequately address or comply with such regulations regarding the manufacture and sale of TVs, we may be subject to fines or sanctions, and our TV brand partners may be unable to sell Roku TV models at all, which could harm our business and our ability to grow our user base.
−Removed: Laws relating to data privacy and security, data localization, law enforcement access to data, encryption, consumer protection, and similar activities continue to proliferate, often with little harmonization between jurisdictions and limited guidance.
+Added: For example, in developing the reference design of TVs powered by Roku OS, we were required to understand, address, and comply with an evolving regulatory framework for developing, manufacturing, marketing, and selling TVs.
+Added: If we fail to adequately address or comply with such regulations regarding the manufacture and sale of TVs, we may be subject to fines or sanctions, and we or our licensed Roku TV partners may be unable to sell TVs powered by Roku OS at all, which could harm our business and our ability to grow our user base.
+Added: Laws relating to data privacy and security, data localization, law enforcement access to data, encryption, consumer protection, children’s online protection, and similar activities continue to proliferate, often with little harmonization between jurisdictions and limited guidance.
A number of bills are pending in the U.S.
Congress and other government bodies that contain provisions that would regulate, for example, how companies can use cookies and other tracking technologies to collect, use, and share user information.
−Removed: The CCPA also imposes requirements on certain tracking activity.
+Added: Certain state laws, such as the CCPA, the CPRA, and the Virginia Consumer Data Protection Act, also impose requirements on certain tracking activity.
The EU has laws requiring advertisers or companies like ours to, for example, obtain unambiguous, affirmative consent from users for the placement of cookies or other tracking technologies and the delivery of relevant advertisements.
−Removed: In addition, EU institutions continue to negotiate the draft of the proposed Digital Services Act, legislation intended to update the liability and safety rules for digital platforms, products, and services.
+Added: In addition, the EU has adopted the Digital Services Act, which is legislation that updates the liability and safety rules for digital platforms, products, and services.
If we or the third parties that we work with, such as contract payment processing services, content publishers, vendors, or developers, violate or are alleged to violate applicable privacy or security laws, industry standards, our contractual obligations, or our policies, such violations and alleged violations may also put our users’ information at risk and could in turn harm our business and reputation and subject us to potential liability.
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Some of our content publishers have been engaged in litigation over alleged violations of the VPPA relating to activities on our platform in connection with advertising provided by unrelated third parties.
+Added: Table o f Contents
In addition, the FTC has initiated a review of its rules implementing the Children’s Online Privacy Protection Act (“COPPA”), which limits the collection by operators of online services of personal information from children under the age of 13.
The review could result in broadening the applicability of COPPA, including the types of information that are subject to these regulations.
−Removed: Changes to the COPPA rules could limit the information that we or our content publishers and advertisers may collect and use and the content of advertisements in relation to certain channel partner content.
−Removed: The CCPA also imposes certain opt in and opt out requirements before certain information about minors can be collected.
−Removed: We and our content publishers and advertisers could be at risk for violation or alleged violation of these and other privacy, advertising, or similar laws.
+Added: There have also been proposals in the U.S.
+Added: Congress to amend and expand COPPA.
+Added: Changes to the COPPA legislation or rules could limit the information that we or our content publishers and advertisers may collect and use and the content of advertisements in relation to certain channel partner content.
+Added: The CPRA and certain other state privacy laws also impose certain opt in and opt out requirements before certain information about minors can be collected.
+Added: The EU and many of its member states, among other jurisdictions, also have rules that limit processing of personal data, including children’s data, and that impose specific requirements intended to protect children online.
+Added: We and our content publishers and advertisers could be at risk for violation or alleged violation of these and other privacy, advertising, children’s online protection, or similar laws.
Changes in U.S.
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For example, tensions between the United States and China have led to the United States’ imposition of a series of tariffs, sanctions, and other restrictions on imports from China and sourcing from certain Chinese persons or entities, as well as other business restrictions.
−Removed: These and other trade disputes can disrupt supply chains and increase the cost of our products and the components required to manufacture our products, as well as costs for our Roku TV brand partners.
−Removed: could cause our products and those of our Roku TV brand partners to be more expensive for consumers, which could reduce the demand for or attractiveness of such products.
−Removed: Countries also could adopt other measures, such as controls on imports or exports of goods, technology, or data, which could adversely affect our operations and supply chain and limit our ability to offer our products and services as intended.
+Added: Additionally, following Russia’s invasion of Ukraine, the United States and other countries imposed economic sanctions and severe export control restrictions against Russia and Belarus, and the United States and other countries could impose wider sanctions and export restrictions and take other actions should the conflict further escalate.
+Added: These and other geopolitical tensions and trade disputes can disrupt supply chains and increase the cost of our products and the components required to manufacture our products, as well as costs for our licensed Roku TV partners.
+Added: This could cause our products and those of our licensed Roku TV partners to be more expensive for consumers, which could reduce the demand for or attractiveness of such products.
+Added: In addition, a geopolitical conflict in a region where we operate could disrupt our ability to conduct business operations in that region.
+Added: Beyond tariffs and sanctions, countries also could adopt other measures, such as controls on imports or exports of goods, technology, or data, which could adversely affect our operations and supply chain and limit our ability to offer our products and services as intended.
These kinds of restrictions could be adopted with little to no advanced notice, and we may not be able to effectively mitigate the adverse impacts from such measures.
Political uncertainty surrounding trade or other international disputes also could have a negative impact on consumer confidence and willingness to spend money, which could impair our future growth.
−Removed: In particular, given the general deterioration in U.S.-China relations and ongoing tensions on trade, security.
−Removed: and human rights, additional U.S.
−Removed: sanctions, tariffs.
−Removed: and export or import restrictions, as well as Chinese sanctions or retaliatory measures, remain a serious risk.
−Removed: We cannot predict whether new international trade agreements will be negotiated or existing free trade agreements renegotiated;
+Added: In particular, given the general deterioration in U.S.-China relations and ongoing tensions on trade, security, and human rights, additional U.S.
+Added: sanctions, tariffs, and export or import restrictions, as well as Chinese sanctions or retaliatory measures, remain a serious risk.
+Added: We cannot predict whether new international trade agreements will be negotiated or existing trade agreements renegotiated;
whether new trade or tariff actions will be announced by the Biden Administration with other U.S.
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Any decreased use of our products or limitation on our ability to export, import, or sell our products or services, or source parts or components, could harm our business.
+Added: Table o f Contents
Although we attempt to ensure that we, our retailers, and partners comply with the applicable import, export, and sanctions laws, we cannot guarantee full compliance by all.
−Removed: Actions of our retailers and partners are not within our complete control, and our devices could be re-exported to sanctioned persons or countries, or provided by our retailers to third persons in contravention of our requirements or instructions or the laws.
+Added: Actions of our retailers and partners are not within our complete control, and our products could be re-exported to sanctioned persons or countries, or provided by our retailers to third persons in contravention of our requirements or instructions or the laws.
+Added: In addition, there are inherent limitations to the effectiveness of any policies, procedures and internal controls relating to such compliance, and there can be no assurance that such procedures or internal controls will work effectively at all times or protect us against liability under anti-corruption, sanctions or other laws for actions taken by us, our retailers or partners.
Any such potential violation could have negative consequences, including government investigations or penalties, and our reputation, brand, and revenue may be harmed.
−Removed: Further, there are many uncertainties around the COVID-19 pandemic, including scientific and health issues, the pace of worldwide vaccinations, the unknown duration and extent of economic disruption, and the impact on the economies of various countries in which we operate or in which our contract manufacturers and suppliers are located.
−Removed: As a result, the COVID-19 pandemic may result in further supply shortages of products for us or our TV brand partners, delays in shipping and transportation services that negatively impact our ability or our TV brand partners’ ability to import, export, ship, or sell products to customers in U.S.
−Removed: and international markets, and our ability to market and sell our streaming services internationally.
−Removed: Any limitations or delays on our or our TV brand partners’ ability to produce, import, export, ship, or sell our products would harm our business, and could negatively impact our international sales.
In addition, the effects of the United Kingdom’s departure from the EU have been and are expected to continue to be far-reaching.
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As a distributor of content, we face potential liability for negligence, copyright, patent, or trademark infringement, public performance royalties or other claims based on the nature and content of materials that we distribute.
−Removed: We rely on the statutory safe harbors, as set forth in the Digital Millennium Copyright Act (the “DMCA”) and Section 230 of the Communications Decency Act in the United States, and the E-Commerce Directive in Europe, for protection against liability for various caching, hosting, and linking activities.
+Added: We rely on the statutory safe harbors, as set forth in the Digital Millennium Copyright Act (the “DMCA”), Section 230 of the Communications Decency Act (“Section 230”) in the United States, and the E-Commerce Directive in Europe, for protection against liability for various caching, hosting, and linking activities.
The DMCA, Section 230, and similar statutes and doctrines on which we rely or may rely in the future are subject to uncertain judicial interpretation and regulatory and legislative amendments.
Any legislation or court rulings that limit the applicability of these safe harbors could require us to take a different approach toward content moderation on our platform, which could diminish the depth, breadth, and variety of content that we offer, inhibit our ability to generate advertising, or otherwise adversely affect our business.
+Added: Table o f Contents
Moreover, if the rules around these statutes and doctrines change, if international jurisdictions refuse to apply similar protections, or if a court were to disagree with our application of those rules to our business, we could incur liabilities and our business could be harmed.
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If content owners or distributors are deterred from working with us as a consequence, it could impair our ability to maintain or expand our business, including through international expansion plans.
−Removed: If we fail to maintain effective internal control over financial reporting, investors may lose confidence in the accuracy and completeness of our financial reports and the market price of our Class A common stock may be adversely affected.
+Added: If we fail to maintain effective internal control over financial reporting, investors may lose confidence in the accuracy and completeness of our financial reports and our stock price may be adversely affected.
We are required to maintain internal control over financial reporting and to report any material weaknesses in such internal control.
−Removed: Section 404 of the Sarbanes-Oxley Act of 2002 (“Section 404”) requires that we furnish a report by
−Removed: management on, among other things, the effectiveness of our internal control over financial reporting.
+Added: Section 404 of the Sarbanes-Oxley Act of 2002 (“Section 404”) requires that we furnish a report by management on, among other things, the effectiveness of our internal control over financial reporting.
This assessment must include disclosure of any material weaknesses identified by our management in our internal control over financial reporting.
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Current economic and political conditions make tax laws and regulations, or their interpretation and application, in any jurisdiction subject to significant change.
+Added: Table o f Contents
Proposals to reform U.S.
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This concentrated control will limit the ability of holders of our Class A common stock to influence corporate matters for the foreseeable future, and, as a result, the market price of our Class A common stock could be adversely affected.
−Removed: Future transfers by holders of Class B common stock will generally result in those shares converting to Class A common stock, which will have the effect, over time, of increasing the relative voting power of those holders of Class B common stock who retain their shares in the long term.
+Added: Future transfers by holders of Class B common stock will generally result in those shares converting to Class A common stock, which has the effect, over time, of increasing the relative voting power of those holders of Class B common stock who retain their shares in the long term.
As a result of such transfers, as of December 31, 2022, Mr.
Wood controls a majority of the combined voting power of our Class A and Class B common stock even though he only owns 12.4% of the outstanding Class A and Class B common stock.
−Removed: As a board member, Mr.
+Added: As a member of our Board of Directors (our “Board”), Mr.
Wood owes a fiduciary duty to our stockholders and must act in good faith in a manner he reasonably believes to be in the best interests of our stockholders.
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This concentrated control could delay, defer, or prevent a change of control, merger, consolidation, or sale of all or substantially all of our assets that our other stockholders support, or conversely this concentrated control could result in the consummation of such a transaction that our other stockholders do not support.
−Removed: This concentrated control could also discourage a potential investor from acquiring our Class A common stock, which has limited voting power relative to the Class B common stock and might harm the trading price of our Class A common stock.
+Added: This concentrated control could also discourage a potential investor from acquiring our Class A common stock, which has limited voting power relative to the Class B common stock, and might harm the market price of our Class A common stock.
We have not elected to take advantage of the “controlled company” exemption to the corporate governance rules for companies listed on The Nasdaq Global Select Market.
−Removed: The trading price of our Class A common stock has been, and may continue to be, volatile, and the value of our Class A common stock may decline.
+Added: Table o f Contents
+Added: The market price of our Class A common stock has been, and may continue to be, volatile, and the value of our Class A common stock may decline.
The market price of our Class A common stock has been and may continue to be subject to wide fluctuations in response to numerous factors, many of which are beyond our control, including:
2 unchanged sentences
• our loss of key content publishers;
−Removed: • changes in laws or regulations applicable to our devices or platform;
+Added: • changes in laws or regulations applicable to our products or platform;
• the commencement or conclusion of legal proceedings that involve us;
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As a result of such fluctuations, you may not realize any return on your investment in us and may lose some or all of your investment.
−Removed: In the past, companies that have experienced volatility in the market price of their stock have been subject to securities class action litigation or derivative litigation.
−Removed: For example, a stockholder has filed a derivative lawsuit, purportedly on our behalf, against certain members of our Board of Directors and management in the Delaware Court of Chancery.
+Added: In addition, companies that have experienced volatility in the market price of their stock have been subject to securities class action litigation or derivative litigation.
+Added: For example, a stockholder previously filed a derivative lawsuit (which has been dismissed), purportedly on our behalf, against certain members of our Board and management in the Delaware Court of Chancery.
Such litigation could result in substantial costs and divert our management’s attention from other business concerns.
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Future sales of shares by existing stockholders could cause our stock price to decline.
−Removed: If our existing stockholders sell, or indicate an intention to sell, substantial amounts of our Class A common stock in the public market, the trading price of our Class A common stock could decline.
+Added: If our existing stockholders sell, or indicate an intention to sell, substantial amounts of our Class A common stock in the public market, the market price of our Class A common stock could decline.
All of our outstanding Class A shares are eligible for sale in the public market, other than shares and stock options exercisable held by directors, executive officers, and other affiliates that are subject to volume limitations under Rule 144 of the Securities Act.
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These directors, employees, and contingent workers may also sell shares during a closed window period pursuant to trading plans that comply with the requirements of Rule 10b5-1(c)(1) under the Exchange Act.
−Removed: When these shares are issued and subsequently sold, it is dilutive to existing stockholders and the trading price of our Class A common stock could decline.
+Added: When these shares are issued and subsequently sold, it is dilutive to existing stockholders and the market price of our Class A common stock could decline.
+Added: Table o f Contents
If securities or industry analysts do not publish research or publish unfavorable research about our business or if they downgrade our stock, our stock price and trading volume could decline.
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Failure to comply with these rules might also make it more difficult for us to obtain certain types of insurance, including director and officer liability insurance, and we might be forced to accept reduced policy limits and coverage or incur substantially higher costs to obtain the same or similar coverage.
−Removed: The impact of these events could also make it more difficult for us to attract and retain qualified persons to serve on our Board of Directors, on committees of our Board of Directors, or as members of senior management.
+Added: The impact of these events could also make it more difficult for us to attract and retain qualified persons to serve on our Board, on committees of our Board, or as members of senior management.
We do not intend to pay dividends in the foreseeable future.
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Provisions of our charter documents and Delaware law may prevent or frustrate attempts by our stockholders to change our management or hinder efforts to acquire a controlling interest in us, and the market price of our Class A common stock may be lower as a result.
−Removed: There are provisions in our certificate of incorporation and bylaws that may make it difficult for a third party to acquire, or attempt to acquire, control of Roku, even if a change in control was considered favorable by our stockholders.
+Added: There are provisions in our certificate of incorporation and bylaws that may make it difficult for a third party to acquire, or attempt to acquire, control of our company, even if a change in control was considered favorable by our stockholders.
Our charter documents also contain other provisions that could have an anti-takeover effect, such as:
−Removed: • establishing a classified Board of Directors so that not all members of our Board of Directors are elected at one time;
−Removed: • permitting the Board of Directors to establish the number of directors and fill any vacancies and newly created directorships;
+Added: • establishing a classified Board so that not all directors are elected at one time;
+Added: • permitting our Board to establish the number of directors and fill any vacancies and newly created directorships;
• providing that directors may only be removed for cause;
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• requiring super-majority voting to amend some provisions in our certificate of incorporation and bylaws;
−Removed: • authorizing the issuance of “blank check” preferred stock that our Board of Directors could use to implement a stockholder rights plan;
+Added: • authorizing the issuance of “blank check” preferred stock that our Board could use to implement a stockholder rights plan;
• eliminating the ability of stockholders to call special meetings of stockholders;
1 unchanged sentence
• reflecting our two classes of common stock as described above.
+Added: Table o f Contents
Moreover, because we are incorporated in Delaware, we are governed by Section 203 of the Delaware General Corporation Law, which prohibits a person who owns 15% or more of our outstanding voting stock from merging or combining with us for a period of three years after the date of the transaction in which the person acquired in excess of 15% of our outstanding voting stock, unless the merger or combination is approved in a prescribed manner.
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Compared sentence by sentence after normalising whitespace, quotation marks, case and digits, so re-formatting and restated figures do not read as changed language. Wording changes appear as one removal and one addition. The current filing and the prior one are authoritative.