/stocks — the workspaceLOADING

NOW · All filings · Read this filing

What changed 10-Q

Item 5. Other Information

2026-04-23 compared with 2025-10-30 · 27 added, 13 removed, 35 unchanged (53% of the section changed)

1 unchanged sentence

Rule 10b5-1 Trading Plans

During the quarter ended September 30, 2025, the following Section 16 officer adopted trading arrangements intended to satisfy the affirmative defense of Rule 10b5-1(c):

• Paul Chamberlain , a member of our board of directors , adopted a trading plan on August 29, 2025 .

The plan, which expires August 14, 2026 , provides for the sale of 1,200 shares of our common stock.

• Gina Mastantuono , our Chief Financial Officer , adopted a trading plan on August 28, 2025 .

The plan, which expires May 26, 2026 , provides for the sale of (i) up to 3,700 shares of our common stock and (ii) up to 100% of the net shares resulting from the vesting of 13,136 restricted stock units and performance-based restricted stock units during the plan period, subject to certain vesting conditions.

Net shares are net of tax withholding.

During the quarter ended March 31, 2026, the following Section 16 officers terminated trading arrangements that were intended to satisfy the affirmative defense of Rule 10b5-1(c):

McDermott , our Chief Executive Officer , terminated a trading plan on February 6, 2026 .

The plan, which was adopted on February 27, 2025 and was scheduled to expire May 19, 2026, previously permitted the sale of up to 100% of the net shares resulting from the vesting of 52,566 restricted stock units and performance-based restricted stock units during the plan period, subject to certain vesting conditions.

Net shares were net of tax withholding.

• Gina Mastantuono , our President and Chief Financial Officer , terminated a trading plan on February 6, 2026 .

The plan, which was adopted on August 28, 2025 and was scheduled to expire May 26, 2026, previously permitted the sale of (i) up to 3,700 shares of our common stock and (ii) up to 100% of the net shares resulting from the vesting of 13,136 restricted stock units and performance-based restricted stock units during the plan period, subject to certain vesting conditions.

Net shares were net of tax withholding.

• Jacqueline Canney , our Chief People and AI Enablement Officer , terminated a trading plan on February 6, 2026 .

The plan, which was adopted on February 27, 2025 and was scheduled to expire May 22, 2026, previously permitted the sale of 100% of the net shares resulting from the vesting of 13,248 restricted stock units and performance-based restricted stock units during the plan period, subject to certain vesting conditions.

Net shares were net of tax withholding.

• Nick Tzitzon , our Vice Chairman , terminated a trading plan on February 6, 2026 .

The plan, which was adopted on February 28, 2025 and was scheduled to expire May 19, 2026, previously permitted the sale of (i) up to 649 shares of our common stock and (ii) 100% of the net shares resulting from the vesting of 11,552 restricted stock units and performance-based restricted stock units during the plan period, subject to certain vesting conditions.

Net shares were net of tax withholding.

• Russell Elmer , our Special Counsel , terminated a trading plan on February 6, 2026 .

The plan, which was adopted on May 21, 2025 and was scheduled to expire May 18, 2026, previously permitted the sale of (i) 110 shares of our common stock and (ii) 100% of the net shares resulting from the vesting of 10,523 restricted stock units and performance-based restricted stock units during the plan period, subject to certain vesting conditions.

Net shares were net of tax withholding.

In addition, on February 13, 2026 , Mr.

McDermott adopted a “non-Rule 10b5-1 trading arrangement ,” as defined by Regulation S-K Item 408(c), by entering into a share purchase agreement with a broker that provided for the purchase of $3 million of shares of our common stock on February 27, 2026, at prevailing market prices.

Exhibit Index

Description of Document Incorporated by Reference Filed

Number Description of Document Incorporated by Reference Filed

Form File No.

4 unchanged sentences

8-K 001-35580 3.1 2/12/2025

Forms of Global Restricted Stock Unit Award Agreement and Global Performance Restricted Stock Unit Award Agreement, effective February 9 , 202 6 , under the Amended and Restated 2021 Equity Incentive Plan

Employment Letter Agreement dated April 22 , 202 5 , by and between the Registrant and Paul Fipps

Certification of Periodic Report by Chief Executive Officer under Section 302 of the Sarbanes-Oxley Act of 2002

15 unchanged sentences

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

S ERVICE N OW , I NC .

October 29, 2025 By:

SERVICENOW, INC.

April 22, 2026 By:

/s/ William R.

1 unchanged sentence

(Principal Executive Officer)

October 29, 2025 By:

April 22, 2026 By:

/s/ Gina Mastantuono

2 unchanged sentences

(Principal Financial Officer)

October 29, 2025 By:

/s/ Kevin McBride

Kevin McBride

April 22, 2026 By:

/s/ Danielle Fontaine

Danielle Fontaine

Chief Accounting Officer

1 unchanged sentence

Compared sentence by sentence after normalising whitespace, quotation marks, case and digits, so re-formatting and restated figures do not read as changed language. Wording changes appear as one removal and one addition. The current filing and the prior one are authoritative.