6 unchanged sentences
Our Chief Executive Officer and Chief Financial Officer have concluded, based on the evaluation of the effectiveness of the disclosure controls and procedures by our management as of December 31, 2025, that our disclosure controls and procedures were effective at the reasonable assurance level for this purpose.
+Added: 2025 Annual Report 104
(b) Management’s Report on Internal Control Over Financial Reporting
8 unchanged sentences
During the quarter ended December 31, 2025, the following directors and Section 16 officers adopted trading arrangements intended to satisfy the affirmative defense of Rule 10b5-1(c):
−Removed: • Larry Quinlan , a member of our board of directors , adopted a trading plan on November 1, 2024 .
−Removed: The plan, which expires April 30, 2025 , provides for the sale of 830 shares of our common stock during the plan period.
−Removed: • Gina Mastantuono , our Chief Financial Officer , adopted a trading plan on November 22, 2024 .
−Removed: The plan, which expires October 31, 2025 , provides for the sale of (i) up to 352 shares of our common stock and (ii) up to 80% of the net vested shares resulting from the vesting of 14,467 restricted stock units and performance-based restricted stock units during the plan period, subject to certain vesting conditions.
−Removed: Net vested shares are net of tax withholding.
−Removed: • Frederic Luddy , a member of our board of directors , adopted a trading plan on November 26, 2024 .
−Removed: The plan, which expires May 30, 2025 , provides for the sale of 100% of the net vested shares resulting from the vesting of 428 restricted stock units during the plan period, subject to certain vesting conditions.
+Added: • Paul Fipps , our President, Global Customer Operations , adopted a trading plan on November 19, 2025 .
+Added: The plan, which expires May 29, 2026 , provides for the sale of (i) 253 shares of our common stock and (ii) 65% of the net shares resulting from the vesting of 5,437 restricted stock units and performance-based restricted stock units during the plan period, subject to certain vesting conditions.
+Added: Net shares are net of tax withholding.
Disclosures Regarding Foreign Jurisdiction that Prevent Inspections
10 unchanged sentences
The information required by this item will be incorporated by reference from our definitive proxy statement to be filed pursuant to Regulation 14A.
+Added: 2025 Annual Report 106
Exhibits and Financial Statement Schedules
7 unchanged sentences
Exhibit Index
−Removed: Description of Document Incorporated by Reference Filed
+Added: Number Description of Document Incorporated by Reference Filed
Form File No.
Exhibit Filing Date
−Removed: Restated Certificate of Incorporation of Registrant, as amended
+Added: Amended and Restated Certificate of Incorporation of Registrant
8-K 001-35580 3.1 12/5/2025
1 unchanged sentence
8-K 001-35580 3.1 2/12/2025
−Removed: Form of Common Stock Certificate
−Removed: S-1/A 333-180486 4.1 6/19/2012
Indenture, dated August 11, 2020, by and between the Registrant and Wells Fargo Bank, National Association
3 unchanged sentences
Description of Registrant’s Securities Registered Under Section 12 of the Exchange Act
−Removed: 10-K 001-35580 4.5 2/3/2022
Form of Indemnification Agreement
10-K 001-35580 10.1 2/27/2015
−Removed: 2012 Equity Incentive Plan, as amended through January 29, 2019
−Removed: 10-K 001-35580 10.3 2/27/2019
+Added: 2012 Equity Incentive Plan, as amended December 17, 2025
Form of Stock Option Award Agreement under 2012 Equity Incentive Plan, adopted as of April 16, 2020
10-Q 001-35580 10.1 7/30/2020
−Removed: Form of Restricted Stock Unit Award Agreement under 2012 Equity Incentive Plan, adopted as of April 16, 2020
−Removed: 10-Q 001-35580 10.2 7/30/2020
ServiceNow, Inc.
−Removed: Amended and Restated 2021 Equity Incentive Plan
−Removed: 001-35580 10.1 6/2/2023
+Added: Amended and Restated 2021 Equity Incentive Plan , as amended December 17, 2025
Form of equity agreements under the Amended and Restated 2021 Equity Incentive Plan
10-Q 001-35580 10.1 7/28/2022
−Removed: Amended and Restated 2012 Employee Stock Purchase Plan
−Removed: 8-K 001-35580 10.2 6/9/2021
−Removed: Form of Subscription Agreement under the Amended and Restated 2012 Employee Stock Purchase Plan
−Removed: 10-Q 001-35580 10.2 7/28/2022
−Removed: ServiceNow, Inc.
−Removed: Executive Severance Policy
+Added: Forms of Global Restricted Stock Unit Award Agreement and Global Performance Restricted Stock Unit Award Agreement, effective February 10, 2025, under the Amended and Restated 2021 Equity Incentive Plan
001-35580 10.1 4/23/2025
−Removed: 2022 New-Hire Equity Incentive Plan
−Removed: S-8 333-268298 4.4 11/10/2022
−Removed: Description of Document Incorporated by Reference Filed
+Added: Amended and Restated 2012 Employee Stock Purchase Plan , as amended December 17, 2025
+Added: 2025 Annual Report 108
+Added: Number Description of Document Incorporated by Reference Filed
Form File No.
Exhibit Filing Date
+Added: Form of Subscription Agreement under the Amended and Restated 2012 Employee Stock Purchase Plan
+Added: 10-Q 001-35580 10.2 7/28/2022
+Added: ServiceNow, Inc.
+Added: Executive Severance Policy effective as of January 1, 2025
+Added: 8-K 001-35580 10.2 12/27/2024
+Added: ServiceNow, Inc.
+Added: Executive Severance Policy , effective as of January 1, 2026
+Added: 8-K 001-35580 10.2 12/23/2025
Employment Agreement dated October 22, 2019 between the Registrant and William R.
8-K 001-35580 10.1 10/23/2019
−Removed: Amendment to Employment Agreement dated March 24, 2020 between the Registrant and William R.
+Added: Amendment No.
+Added: 1 to Employment Agreement dated March 24, 2020 between the Registrant and William R.
8-K 001-35580 10.1 3/27/2020
−Removed: Employment Agreement dated November 15, 2019 between the Registrant and Gina Mastantuono
+Added: Form of Amendment to Employment Agreement between the Registrant and each of William R.
+Added: McDermott, Gina Mastantuono and Jacqueline Canney
8-K 001-35580 10.1 12/27/2024
−Removed: Confirmatory Employment Letter Agreement dated October 31, 2017, between the Registrant and Chirantan J.
−Removed: 10-Q 001-35580 10.1 11/6/2017
−Removed: Temporary Relocation dated July 28, 2023, by and between the Registrant and Chirantan J.
+Added: Amendment No.
+Added: 3 to Employment Agreement effective as of January 1, 2026, between the Registrant and William R.
10.1 12/23/2025
−Removed: Extension of Temporary Relocation Agreement, dated April 1, 2024, by and between the registrant and Chirantan J.
−Removed: 10-Q 001-35580 10.1 7/25/2024
−Removed: Mutual Separation and Release Agreement dated July 24, 2024, between the Company and Chirantan J.
−Removed: 10-Q 001-35580 10.1 10/24/2024
−Removed: Form of Amendment to Employment Agreement between the Registrant and each of Gina Mastantuono and Chirantan J.
+Added: Employment Agreement dated November 15, 2019 between the Registrant and Gina Mastantuono
8-K 001-35580 10.1 11/18/2019
6 unchanged sentences
Employment Letter Agreement dated November 25, 2024, by and between the Registrant and Paul Smith
−Removed: Employment Letter Agreement dated September 18, 2024, by and between the Registrant and Amit Zavery
001-35580 10.22 1/30/2025
−Removed: Form of Amendment to Employment Agreement between the Registrant and each of William R.
−Removed: McDermott, Gina Mastantuono and Jacqueline Canney
−Removed: 8-K 001-35580 10.1 12/27/2024
−Removed: I nsider Trading Policy
−Removed: Subsidiaries of the Registrant
−Removed: Description of Document Incorporated by Reference Filed
+Added: Number Description of Document Incorporated by Reference Filed
Form File No.
Exhibit Filing Date
+Added: Employment Letter Agreement dated September 18, 2024, by and between the Registrant and Amit Zavery
+Added: 8-K 001-35580 10.1 10/23/2024
+Added: Amendment to Employment Agreement dated March 21, 2025, between the Registrant and Amit Zavery
+Added: 10.2 4/23/2025
+Added: Insider Trading Policy
+Added: 19.1 1/30/2025
+Added: Subsidiaries of the Registrant
Consent of independent registered public accounting firm
12 unchanged sentences
101.CAL Inline XBRL Taxonomy Extension Calculation Linkbase Document X
+Added: 2025 Annual Report 110
+Added: Number Description of Document Incorporated by Reference Filed
+Added: Form File No.
+Added: Exhibit Filing Date
101.DEF Inline XBRL Taxonomy Extension Definition Linkbase Document X
7 unchanged sentences
January 28, 2026
−Removed: S ERVICE N OW , I NC .
+Added: ServiceNow, Inc.
/s/ William R.
Chief Executive Officer
+Added: 2025 Annual Report 112
Power of Attorney
16 unchanged sentences
Luddy Director January 28, 2026
−Removed: /s/ Deborah Black
−Removed: Director January 29, 2025
−Removed: Deborah Black
Bostrom Director January 28, 2026
6 unchanged sentences
Director January 28, 2026
−Removed: /s/ Jeffrey A.
−Removed: Miller Director January 29, 2025
/s/ Joseph M.
2 unchanged sentences
Compared sentence by sentence after normalising whitespace, quotation marks, case and digits, so re-formatting and restated figures do not read as changed language. Wording changes appear as one removal and one addition. The current filing and the prior one are authoritative.