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We also offer customization, consulting and optimization services throughout the customer's product lifecycle, including start-up assistance, asset management, up-time services, application services and instrument calibration and repair.
−Removed: We generated $4.3 billion, $3.9 billion and $3.2 billion of net revenue in 2019, 2018 and 2017, respectively.
−Removed: Net revenue, income from operations and assets by business segment as of and for the fiscal years ended October 31, 2019, 2018 and 2017 are provided in Note 20, "Segment Information," to our consolidated financial statements.
−Removed: As of October 31, 2019, we had approximately 13,600 employees worldwide.
−Removed: We had more than 17,500 direct customers for our solutions and services in fiscal year 2019 and greater than 32,000 customers including indirect channels.
−Removed: No single customer represented 10 percent or more of our net revenue.
−Removed: With a focus on electronic design, test and optimization, we deliver market-leading solutions across a wide range of industries, including commercial communications, networking, aerospace, defense and government, automotive, energy, semiconductor, general electronics and education.
+Added: We generated $4.2 billion, $4.3 billion and $3.9 billion of revenue in fiscal years 2020, 2019 and 2018, respectively.
+Added: Revenue, income from operations and assets by business segment as of and for the fiscal years ended October 31, 2020, 2019 and 2018 are provided in Note 21, "Segment Information," to our consolidated financial statements.
+Added: We had more than 17,000 direct customers for our solutions and services in fiscal year 2020 and approximately 30,000 customers including indirect channels.
+Added: No single customer represented 10 percent or more of our revenue.
+Added: With a focus on electronic design, test and optimization, we deliver market-leading solutions across a wide range of industries, including commercial communications;
+Added: aerospace, defense and government;
+Added: semiconductor;
+Added: general electronics;
+Added: and education.
Our software and hardware solutions support our customers' design and test challenges across the entire product lifecycle.
−Removed: We provide simulation, prototype development and validation solutions for R&D, high-volume manufacturing test solutions, as well as handheld and other solutions for operational optimization post-deployment in the field.
+Added: We provide simulation, prototype development and validation solutions for research and development ("R&D"), high-volume manufacturing test solutions, as well as handheld and other solutions for operational test and optimization including user experience in the field.
Our objective is to increase the productivity of our customers and reduce their time to market.
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The following strategies are significant:
−Removed: Expanding our software portfolio
−Removed: PathWave, a new software platform:
−Removed: PathWave software is designed to provide customers with a breakthrough design and test solution that accelerates the overall workflow from simulation of early concepts through manufacturing and optimization of deployed systems.
+Added: Expanding our software-centric solutions to meet customer needs and increase recurring revenue
+Added: PathWave software solutions.
+Added: PathWave software is designed to provide customers with design and test solutions that accelerates the overall workflow from simulation of early concepts through manufacturing and optimization of deployed systems.
PathWave is expected to integrate Keysight’s expanding portfolio of software solutions, including design software, measurement applications and instrument control.
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The platform is in the early stages of a multi-year development timeline and is designed to be the foundation for many Keysight solutions going forward.
+Added: Eggplant software test automation.
+Added: The Eggplant software test automation platform uses artificial intelligence ("AI") and analytics to automate test creation and test execution and to create an innovative force in the automated test market with next generation software testing technology.
+Added: Our acquisition of Eggplant in fiscal 2020 extends our core test capabilities in physical layer, communications, and network protocol design and test with intelligent automated test
+Added: capabilities to enable integrated performance and user experience testing of our customers' solutions across multiple industry verticals.
+Added: The acquisition brings together two complementary companies to enable bi-directional leverage of measurement technologies and increased solution differentiation in the expanded offering.
+Added: Subscription-based business models.
+Added: Significant portions of Keysight’s broad software portfolio are sold to customers on a one-time basis, granting the customer a license to use the software in perpetuity.
+Added: We are in the process of adding subscription-based purchasing alternatives to more of our software, in some cases phasing out perpetual access and in some cases of new product offerings, never offering perpetual terms, in order to provide customers with regular updates and predictable expense outlays, while increasing our stream of recurring revenues.
+Added: Services components of our solutions such as KeysightCare are also increasingly provided on a subscription basis as part of this strategy.
Providing complete solutions with services
The breadth of our service offerings enables Keysight to provide customers with complete solutions that incorporate both leading product capabilities and the appropriate services and support.
−Removed: We have expanded and deepened our service offerings
−Removed: beyond a strong foundation of calibration and repair to include customization, consulting, and optimization services.
+Added: We have expanded and deepened our service offerings beyond a strong foundation of calibration and repair to include customization, consulting and optimization services.
Support offerings such as KeysightCare, asset optimization, technology refresh and other value-added services enable us to provide complete customer solutions across a broad set of communications and electronics markets, technologies and industries.
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Wireless communication measurement solutions.
−Removed: We are investing in the development of new wireless communications test solutions to satisfy the commercial communications end market, which is being driven by growth in mobile data, IoT and evolving wireless standards, particularly 5G.
+Added: We are investing in the development of new wireless communications test solutions to satisfy the commercial communications end market, which is being driven by growth in mobile data, Internet of Things ("IoT") and evolving wireless standards, including 5G.
The acquisition of Anite in fiscal 2015 strengthened our wireless software design and test portfolio and expanded our served addressable market.
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We are investing in the development of new automotive test solutions to address the rapidly emerging electric, hybrid electric, connected and autonomous vehicle segments.
−Removed: Over the prior three years, we have introduced new solutions covering vehicle intelligence, connectivity, power and security.
+Added: In recent years, we have introduced new solutions covering vehicle intelligence, connectivity, power and security.
The Automotive Cybersecurity Program validates the resiliency of connected components of a vehicle individually or as an entirely functioning automobile.
−Removed: In addition, security solutions developed by Ixia, acquired in fiscal 2017, enables Keysight to deliver extensive security validations of the 4G/5G radio access network (RAN) infrastructure that connects vehicles with the back-end data centers.
+Added: In addition, security solutions developed by Ixia, acquired in 2017, enables Keysight to deliver extensive security validations of the 4G/5G radio access network (RAN) infrastructure that connects vehicles with the back-end data centers.
With the acquisition of ScienLab in fiscal 2017, we significantly enhanced our ability to deliver application-optimized, customer-specific test solutions for the development and production of charging technology and infrastructure, energy storage, battery management systems, inverters and DC/DC converters.
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The acquisition of Ixia established Keysight as a market leader in next-generation network test and network visibility solutions.
+Added: Quantum computing.
+Added: Quantum Science is a field of physics and engineering research that harnesses the unique characteristics of quantum mechanics to provide breakthrough, revolutionary advances in the areas of computing, communications and sensing.
+Added: These three areas represent an emerging growth opportunity for Keysight.
+Added: We are investing in the development of advanced real time control systems to establish and sustain the quantum state of qubits , the building blocks of quantum computing systems.
+Added: We made investments in fiscal 2020 to expand our software offerings related to quantum computing.
Developing solutions for network transformation
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Market drivers are leading to a transformation of both wireless and wired network technologies.
−Removed: In particular, the low-latency and high bandwidth requirements to make 5G a reality are transforming the entire network.
−Removed: Our organic investments and acquisitions to enable the next generation of networks and beyond is illustrated by the graphic below.
+Added: In particular, the low-latency and high bandwidth requirements of 5G are transforming the entire network.
+Added: Our organic investments and acquisitions are helping us enable the next generation of networks and beyond.
We provide both wireless and wired network communications design and test solutions that address all seven layers of the communications stack.
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Our electronic measurement business originated in 1939.
−Removed: Our legacy encompasses 80 years of innovation, measurement science expertise and deep customer relationships.
−Removed: We conduct business annually with over 32,000 customers around the world, including most Fortune 1000 companies who are developing new electronic technologies, networks, systems, devices and components.
+Added: Our legacy encompasses more than 80 years of innovation, measurement science expertise and deep customer relationships.
+Added: We conduct business annually with approximately 30,000 customers around the world, including most Fortune 1000 companies that are developing new electronic technologies, networks, systems, devices and components.
The following strengths are significant:
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Technology leadership as a competitive differentiator.
−Removed: Proprietary software and hardware technologies unavailable on the commercial market and developed by our research and development technology centers around the world enable many Keysight products to deliver the best design and measurement solution capability available for our customers’ engineering requirements.
+Added: Proprietary software and hardware technologies unavailable in the commercial market and developed by our R&D technology centers around the world enable many Keysight products to deliver the best design and measurement solution capability available for our customers’ engineering requirements.
Some of Keysight’s hardware technologies are designed and manufactured in our own in-house integrated circuit fabrication facilities, which were purpose-built and optimized to deliver leading-edge performance and capabilities across the broad portfolio of Keysight instruments.
This differentiation enables Keysight to be recognized as a leader in six core measurement platforms:
−Removed: RF and Microwave Design Simulation software, Network Test, Network Analyzers, Oscilloscopes, Signal Analyzers and Signal Sources.
+Added: radio-frequency ("RF") and microwave design simulation software, network test, network analyzers, oscilloscopes, signal analyzers and signal sources.
Keysight’s technology leadership supports our strategy to deliver first-to-market solutions for our customers, which in turn enables them to be first to market with their products and gain a competitive advantage.
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Products are available in various physical form factors, such as benchtop instruments, handheld units, custom or industry-standard modular formats, and others.
−Removed: We address time and frequency domain applications with radio-frequency ("RF"), microwave, high-speed digital and general instrumentation.
+Added: We address time and frequency domain applications with RF, microwave, high-speed digital and general instrumentation.
We also address network test, visibility and security applications.
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Sales channel with global reach.
−Removed: We have a comprehensive sales channel.
−Removed: We have experienced management teams and highly technical sales and application engineers in all parts of the world, including a strong local presence in emerging markets.
−Removed: As a part of our sales channel strategy, we have increased our direct sales capacity by more than 50% since the beginning of fiscal 2017.
+Added: We have a comprehensive sales channel with experienced management teams and highly technical sales and application engineers in all parts of the world, including a strong local presence in emerging markets.
+Added: As part of our sales channel strategy, we have more than doubled our direct sales force over the past five years, primarily driven by investments and acquisitions.
This global direct channel is focused on selling high performance products and industry solutions to global and geographic accounts.
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In countries with low sales volumes, sales are made through various representatives and channel partners.
−Removed: To ensure broad geographic coverage and further drive growth, we maintain a network of over 650 channel partners to complement our direct sales force.
+Added: To ensure broad geographic coverage and further drive growth, we maintain a network of over 700 channel partners and an e-commerce channel to complement our direct sales force.
Large installed base.
−Removed: We have a large worldwide installed base of equipment because of the breadth of our solutions portfolio and our long history of producing high-performance and high-quality solutions.
−Removed: This installed base enables a strong and growing services solutions portfolio, which provides a wide range of calibration and repair services, on both a per incident and contract basis, and provides opportunities as loyal customers refresh or upgrade their equipment.
+Added: The breadth of our solutions portfolio and our long history of producing high-performance and high-quality solutions have resulted in our large worldwide installed base of equipment.
+Added: This installed base enables a strong and growing services solutions portfolio, which provides a wide range of calibration and repair services, on both a per-incident and contract basis, and provides additional sales opportunities as loyal customers refresh or upgrade their equipment.
Centralized order fulfillment.
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We have an established network of suppliers and subcontractors, especially in Asia, that complements our in-house capabilities.
−Removed: Business Model.
+Added: Flexible business model.
Our operating model incorporates a substantial amount of cost structure flexibility with the intent to be materially profitable across a range of economic and market conditions.
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The Keysight Leadership Model
−Removed: Keysight's Leadership Model (“KLM”) is the company's framework to continuously deliver value to our customers, stockholders and employees.
−Removed: KLM provides the structure to execute Keysight's strategy.
−Removed: This model encompasses seven interlinked areas of focus centered around our customers, including:
+Added: The Keysight Leadership Model (“KLM”) is the company's framework to continuously deliver value to our customers, stockholders and employees and provides the structure to execute Keysight's strategy.
+Added: This model encompasses seven interlinked areas of focus that are centered around our customers and include:
Customer Success, Market Insight, Capital Allocation, First-to-Market Solutions, Operational Excellence, Employee Growth and Keysight Values.
Customer Success is the heart of everything we do, embodying our relentless drive to deeply understand our customers challenges and help them achieve positive, sustained outcomes through the application of new insights and the use of Keysight solutions.
−Removed: Market Insight is enabled by our deep customer relationships and focuses our product and solution roadmaps, informs our merger and acquisition ("M&A") priorities, and factors into our hiring priorities and talent development plans.
+Added: Market Insight is enabled by our deep customer relationships and focuses our product and solution roadmaps, informs our mergers and acquisitions priorities, and factors into our hiring priorities and talent development plans.
Our market insight allows us to move with speed and focus delivering first-to-market solutions that enable customers to address their engineering challenges.
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This environment supports employees throughout their careers with the goal of connecting their passions to business results.
−Removed: Keysight Values of speed and courage, uncompromising integrity, high performance and social responsibility foster a dynamic and inspiring environment conducive to innovation and experimentation.
+Added: Keysight Values of Speed and Courage, Uncompromising Integrity, High Performance, Social Responsibility and One Keysight foster a dynamic and inspiring environment conducive to collaboration, innovation and experimentation.
Our values help us attract and retain top talent and guide how we work with each other and engage with our customers, suppliers and communities.
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Operating Segments
−Removed: In 2019 we completed an organizational change to align our services business with our customer-solutions-oriented, go-to-market strategy as reflected by our Keysight Leadership Model ("KLM").
−Removed: This change was made to fully reflect our services delivery within the markets served and further enable the growth of our services solutions portfolio.
−Removed: Prior period segment results were revised to conform to the presentation.
−Removed: As a result, Keysight has three segments:
−Removed: Communications Solutions Group, Electronic Industrial Solutions Group and Ixia Solutions Group.
−Removed: The organizational structure continues to include centralized enterprise functions that provide support across the groups.
+Added: We completed an organizational change in the first quarter of fiscal 2020 to manage our former Ixia Solutions Group within our Communications Solutions Group to enable us to create improved go-to market and product development alignment as well as accelerate solution synergies as new technologies emerge.
+Added: As a result of this organizational change, we now have two reportable operating segments, the Communications Solutions Group and the Electronic Industrial Solutions Group.
+Added: Prior period segment results have been revised to conform to the current presentation.
Communications Solutions Group
The Communications Solutions Group serves customers spanning the worldwide commercial communications and aerospace, defense and government end markets.
−Removed: The group provides electronic design and test software, instruments and systems and related services used in the simulation, design, validation, manufacturing, installation and optimization of electronic equipment.
−Removed: This business generated revenue of $2.7 billion in fiscal 2019, $2.4 billion in fiscal 2018 and $2.1 billion in fiscal 2017.
+Added: The group's solutions consist of electronic design and test software, electronic measurement instruments, systems and related services.
+Added: These solutions are used in the simulation, design, validation, manufacturing, installation and optimization of electronic equipment and networks.
+Added: This business generated revenue of $3,132 million in fiscal 2020, $3,177 million in fiscal 2019 and $2,843 million in fiscal 2018.
Communications Solutions Group Markets
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Commercial Communications Market
−Removed: We market our electronic design and test solutions to chipset providers, network equipment manufacturers (“NEMs”), wireless device providers and component providers within the supply chain for these customers and communications service providers.
−Removed: Growth in mobile data traffic and increasing complexity in semiconductors and components are driving test demand across the communications market.
−Removed: We provide end-to-end solutions for mobile chipsets, connected smart sensors/devices (IoT), wireless base stations, networks, data centers and cloud.
−Removed: Our leading-edge solutions enable new technology waves, including 5G wireless, Wi-Fi 6, 400G+ telecom and optical test and PCIe Gen5 high speed digital.
+Added: We market our electronic design and test solutions to chipset providers, network equipment manufacturers (“NEMs”), wireless device providers and component providers within the supply chain for these customers as well as network operators, including communications service providers and enterprises.
+Added: Growth in mobile data traffic and increasing complexity in semiconductors and components are driving test demand across the communications ecosystem.
+Added: We provide end-to-end solutions for mobile chipsets, connected smart sensors/devices (i.e., IoT), wireless base stations, networks, data centers and cloud.
+Added: Our leading-edge solutions enable and accelerate new technology waves, including 5G wireless, Wi-Fi 6, 400G+ telecom and optical test and PCIe Gen5 high speed digital.
Our ability to design and deliver first-to-market solutions is enabled by our technical expertise as well as our strategic engagements with market-leading customers across the commercial communications ecosystem.
NEMs and chipset providers design and manufacture products to enable the transmission of voice, data and video traffic.
−Removed: The NEMs’ customers are communications service providers that deploy and operate the networks and deliver services, as well as distribute end‑user subscriber devices, including wireless smart phones, tablets and other connected devices.
−Removed: To meet their
−Removed: customers’ demands, NEMs require test and measurement instruments, systems and solutions for the development, production and installation of each optical, electrical and wireless network technology.
+Added: The NEMs’ customers are communications service providers and enterprises that deploy and operate the networks and deliver services,
+Added: as well as distribute end‑user subscriber devices such as wireless smart phones, tablets and other connected devices.
+Added: To meet their customers’ demands, NEMs require test and measurement instruments, systems and solutions for the development, production and installation of each optical, electrical and wireless network technology.
Wireless device providers require design and test solutions for the design, development, manufacture and repair of a variety of mobile and connected devices, including both smart phones and tablets.
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The device manufacturers’ customers are large and small service providers, enterprises and consumers who purchase directly from retailers.
−Removed: Wireless device manufacturers require design and test solutions that enable technology development that conforms to the latest standards.
Component providers design, develop and manufacture electronic and optical components and modules used in network equipment and mobile devices.
−Removed: The component providers require test and measurement products to verify that the performance of their components and modules meets the specifications of their customers.
−Removed: Communications service providers require reliable data center and network equipment that enables new service offerings and allows their networks to operate with ever‑increasing capacities.
−Removed: To achieve this, communications service providers require a range of sophisticated test instruments and systems to ensure conformance to communication standards and network requirements and to evaluate network performance.
+Added: The component providers require test and measurement products to verify that the components and modules interoperate properly and that their performance meets the specifications of their customers.
+Added: Communications service providers and enterprises require reliable data center and network equipment that enables new service offerings and allows their networks to operate with ever‑increasing capacities.
+Added: To achieve this, enterprises and communications service providers require a range of sophisticated test instruments and systems to ensure conformance to communication standards and network requirements and to evaluate and optimize network performance.
+Added: These customers also require solutions to improve management of data centers to preserve resources, save valuable IT time and maximize return on IT investments.
Aerospace, Defense and Government Market
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This market includes commercial and government customers and their contracted suppliers.
−Removed: Electronic warfare, digital transformation and modernization of satellites, radars and surveillance systems worldwide are the drivers of test demand within the aerospace and defense market.
+Added: Electromagnetic spectrum operations, digital transformation and modernization of satellites, radars and surveillance systems worldwide are the drivers of test demand within the aerospace and defense market.
Government customers include departments or ministries of defense and related agencies around the world.
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Commercial customers include aerospace and satellite equipment manufacturers and related component suppliers.
−Removed: Customers use our electronic design and test solutions to develop and manufacture a wide variety of electronic components and systems used in aerospace and defense industries, including commercial and military aircraft, space, satellite, electronic warfare, radar, signal monitoring and public safety.
+Added: Customers use our electronic design and test solutions to develop and manufacture a wide variety of electronic components and systems used in aerospace and defense industries, including electromagnetic spectrum operations, radar, signal monitoring, space, satellite, commercial and military aircraft and public safety.
Customers test the electrical parameters of a broad spectrum of components and assemblies and final products and often require large systems containing multiple electronic instruments.
+Added: We do not manufacture or sell weapons or munitions nor components therein.
+Added: A small percentage of our revenue is from solutions with specific features or software “tailor-made” for our defense customers.
+Added: In fiscal 2020, “tailor-made” defense revenue represented less than 5 percent of our total revenue.
Communications Solutions Group Solutions
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Our technical breadth and expertise enables leading-edge solutions across commercial and government communications.
−Removed: Electronic Design Automation (EDA) Software
+Added: Electronic Design Automation Software
Our EDA software models, simulates and analyzes product designs at the circuit and system levels across RF/uW, high-speed digital, power electronics and semiconductor markets.
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Our measurement application software is an integrated extension of our hardware solutions and enables a wide range of measurement capability used across all end markets to design and manufacture next-generation electronic components and products.
−Removed: Software tools are used to design and test the software portion of wireless devices and test the performance of networks.
+Added: Software tools are used to design and test wireless devices and test the performance of networks.
Digital Solutions
−Removed: Our software-driven digital test solutions are used by research and development engineers across a broad range of customers to validate the function and performance of their digital product and system designs.
−Removed: These designs include a wide range of products
−Removed: from simple digital control circuits to complex high-speed systems such as computer servers.
+Added: Our software-driven digital test solutions are used by R&D engineers across a broad range of customers to validate the function and performance of their digital product and system designs.
+Added: These designs include a wide range of products from simple digital control circuits to complex high-speed systems such as computer servers.
The test solutions offered include oscilloscopes, logic and serial protocol analyzers, logic‑signal sources, arbitrary waveform generators and bit error rate testers.
Our customers also use our high‑frequency EDA software tools to model signal integrity problems in digital design applications as digital speeds continue to increase.
+Added: Network Test and Network Visibility Solutions
+Added: We offer a comprehensive suite of hardware and virtual network test platforms and software applications that provide customers with the ability to perform a broad range of testing for layers 2-7 of the network stack.
+Added: These solutions measure and analyze the performance, functionality, interoperability, service quality and conformance of network equipment and networks as well as applications and services that run on these networks.
+Added: Our technology-specific application test solutions include data center, routing and switching, Software Defined Networking ("SDN"), security and encryption.
+Added: We also test network applications and services including voice, video and wireless technologies such as 4G and 5G as well as Wi-Fi.
+Added: Keysight's network visibility solutions provide real-time, end-to-end visibility, insight and security for physical, virtual and cloud-based software defined networks.
+Added: Our solutions deliver the control, coverage, intelligence and performance customers need in a seamless fashion to protect and improve crucial networking, data center and cloud business assets.
+Added: Our comprehensive network visibility platform, proprietary software, and advanced processing technologies enable additional intelligence and functionality.
Other Measurement Solutions
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Components that can be tested with our solutions include source lasers, optical amplifiers, filters and other passive components.
−Removed: Test solutions include optical modulation analyzers, optical component analyzers, optical power meters and optical laser source solutions.
+Added: Our test solutions include optical modulation analyzers, optical component analyzers, optical power meters and optical laser source solutions.
Service Solutions
Our services solutions include repair, calibration and consulting services, and resale of refurbished used Keysight equipment.
−Removed: Customer demand is fulfilled by trained technicians and engineers through regional service centers, located in close proximity to customers at more than 70 Keysight service locations in 34 countries.
+Added: Customer demand is fulfilled by trained technicians and engineers through regional service centers located in close proximity to customers at 68 Keysight service locations in 34 countries.
Our global presence with localized service proximity is an important factor in sustaining our customers’ equipment uptime and utilization requirements.
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We also provide industry-specific services to deliver complete Keysight solutions and help customers reduce their total cost of ownership for their design and test equipment.
−Removed: Services solutions include the following general types of solutions and services:
+Added: Our services solutions include the following general types of solutions and services:
Accredited product support services.
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Re-manufactured equipment.
−Removed: Refurbished used equipment, including Keysight Premium Used, that ensures the same high quality as our new equipment.
+Added: Refurbished used equipment, including Keysight Premium Used, which ensures the same high quality as our new equipment.
Communications Solutions Group Customers
Our customers include commercial companies and government agencies around the world.
−Removed: We have customers across the product lifecycle that design, develop, manufacture, install and monitor a variety of commercial and government communications equipment.
−Removed: Commercial customers include original equipment and contract manufacturers of chipsets, wireless devices, network equipment, electronic components and semiconductors as well as network service providers that implement, maintain and manage communication networks and services.
+Added: We have customers across the entire communications ecosystem that design, develop, manufacture, install and operate a wide variety of commercial and government communications equipment.
+Added: Commercial customers include original equipment and contract manufacturers of electronic and optical components, semiconductors, chipsets, wireless devices and network equipment, as well as network service providers and enterprises that implement, maintain and manage communication networks and services.
Other communications customers include defense contractors and sub-contractors.
Government customers include departments or ministries of defense, government agencies and related research institutes.
−Removed: Our customers use our solutions to conduct research and development to manufacture, and to install and maintain radio frequency, microwave frequency, digital, semiconductor and optical products and systems.
−Removed: No single customer represented 10 percent or more of the group's net revenue.
+Added: Our customers use our solutions to research, design, develop, validate, manufacture, install and securely operate radio frequency, microwave frequency, digital, semiconductor and optical products and
+Added: These products and systems range from passive components that require basic electrical measurements through complex networks and data centers that require integrated measurement solutions to optimize reliability, performance and security.
+Added: No single customer represented 10 percent or more of the group's revenue.
Communications Solutions Group Competition
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In the commercial communications market, our primary competitors are Rohde & Schwarz GmbH & Co.
−Removed: KG, Anritsu Corporation, Fortive Corporation, Teledyne Technologies, National Instruments Corporation, Teradyne, Inc.
+Added: KG, Anritsu Corporation, Fortive Corporation, Gigamon, National Instruments Corporation, Spirent Communications plc, Teledyne Technologies, Teradyne, Inc.
and VIAVI Solutions Inc.
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The Electronic Industrial Solutions Group provides test and measurement solutions and related services across a broad set of electronic industrial end markets, focusing on high-value applications in the automotive and energy industry and measurement solutions for consumer electronics, education, general electronics design and manufacturing, and semiconductor design and manufacturing.
−Removed: The group provides electronic design and test software, instruments and systems and related services used in the simulation, design, validation, manufacturing, installation and optimization of electronic equipment.
+Added: The group provides electronic design and test software, electronic measurement instruments and systems and related services used in the simulation, design, validation, manufacturing, installation and optimization of electronic equipment.
+Added: With our 2020 acquisition of Eggplant, a leading software test automation company, we now have the ability to provide automated software test capabilities that include AI and machine learning to automatically identify, build and execute tests most critical to digital business success and a strong customer experience.
This business generated revenue of $1,089 million in fiscal 2020, $1,135 million in fiscal 2019 and $1,071 million in fiscal 2018.
Electronic Industrial Solutions Group Markets
−Removed: We market our electronic design and test solutions to customers incorporating significant electronic content in their products across a broad set of electronic industrial end markets.
+Added: We market our electronic design and test solutions to customers incorporating significant electronic content in their products across a broad set of automotive and energy, general electronics and semiconductor markets.
These customers design, develop and manufacture a wide range of products, including those produced in high volumes, such as computers, computer peripherals, electronic components, consumer electronics, enterprise servers, storage networks and automotive electronics.
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Our software-driven electronic industrial solutions include design and design verification tools, a broad range of electronic test and measurement instruments, comprehensive manufacturing test systems, material analysis and education solutions to teach and train the next generation of engineers and scientists, and solutions to enable scientific discovery in university research labs in a variety of fields.
−Removed: Design tools include design-for-test (“DFT”) software for printed circuit assemblies and automotive radar, and EDA software for the design and simulation of wireless and wired communication links in industrial, automotive and power semiconductor devices.
+Added: Design tools include design-for-test software for printed circuit assemblies and automotive radar, and EDA software for the design and simulation of wireless and wired communication links in industrial, automotive and power semiconductor devices.
Design verification solutions include physical signal characterization and protocol compliance, notably for those communication links used in industrial, energy and automotive devices and products.
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We offer a broad portfolio of general-purpose precision measurement solutions in the market, from handheld test tools to bench measurement instruments and measurement solutions.
−Removed: Many of these products are designed for demanding industrial environments and provide high performance capabilities and include Digital Multimeters, Function Generators, Frequency Counters, Data Acquisition Systems, Audio Analyzers, LCR Meters, Thermal Imagers, precision SMU (“Source Measure Units”), ultra-high precision device current analyzers, test executive software platforms and a wide variety of power supplies ranging from bench to highly scalable AC/DC modular supplies and electronically programmable loads.
+Added: Many of these products are designed for demanding industrial environments and provide high performance capabilities and include Digital Multimeters, Function Generators, Frequency Counters, Data Acquisition systems, Audio Analyzers, LCR Meters, Thermal Imagers, Source Measure Units, ultra-high precision device current analyzers, test executive software platforms and a wide variety of power supplies ranging from bench to highly scalable AC/DC modular supplies and electronically programmable loads.
These instruments are increasingly integrated with solution-specific software that enables our customers to dramatically accelerate and improve the effectiveness of their product design, design validation, manufacturing and support activities.
1 unchanged sentence
This enables industry and government customers to measure fundamental electrical parameters.
−Removed: Comprehensive manufacturing test systems include:
−Removed: printed-circuit-board-assembly testers that ensure complex boards and components are assembled properly, Integrated Circuit (“IC”) parametric testers that ensure semiconductor wafers are processed consistently with high-precision and sub-nano-meter positioning sub-assemblies for semiconductor wafer manufacturing.
−Removed: We provide effective and efficient manufacturing test solutions for complex transportation electronic control/safety systems that include radar, autonomous driving capability, and state-of-the-art wired and wireless components that enable advanced communications
−Removed: Our flexible and scalable manufacturing systems offer the best-in-class value to enable our manufacturing customers to deliver outstanding yield, quality and productivity resulting in lower overall cost of test.
+Added: Comprehensive manufacturing test systems include printed-circuit-board-assembly testers that ensure complex boards and components are assembled properly, integrated circuit parametric testers that ensure semiconductor wafers are processed consistently with high precision, and sub-nano-meter positioning sub-assemblies for semiconductor wafer manufacturing.
+Added: We provide effective and efficient manufacturing test solutions for complex transportation electronic control/safety systems that include radar, autonomous driving capability, and state-of-the-art wired and wireless components that enable advanced communications capability.
+Added: Our flexible and scalable manufacturing systems enable our manufacturing customers to deliver outstanding yield, quality and productivity resulting in lower overall cost of test.
Our highly regarded test and measurement products and software have a long history of broad adoption and use in universities and research centers that teach the next generation of engineers and scientists and enable basic research to flourish.
−Removed: Increasing global competition in education is driving the need for efficient and timely education solutions, and we are making those available in areas such as the Internet of Things ("IoT"), 5G communications technology and smart devices.
+Added: Increasing global competition in education is driving the need for efficient and timely education solutions, and we are making those available in areas such as IoT, 5G communications technology and smart devices.
+Added: Our market-leading Eggplant software test automation has pioneered the concept of intelligent test automation by integrating AI-powered testing that identifies and build tests automatically.
+Added: This has reduced the time-to-market of solutions by reducing the time taken for test.
+Added: Our test automation can analyze and control applications and websites through the user interface in the same way a user would interact and this has extended Keysight’s capabilities into the application layer and user experience.
+Added: Our solutions are agnostic across devices and software platforms and are widely used across various industries, including aerospace and defense, healthcare, automotive, networking, retail, e-commerce and the financial sector.
Service Solutions
Our services solutions include repair, calibration and consulting services, and resale of refurbished used Keysight equipment.
−Removed: Customer demand is fulfilled by trained technicians and engineers through regional service centers, located in close proximity to customers at more than 70 Keysight service locations in 34 countries.
+Added: Customer demand is fulfilled by trained technicians and engineers through regional service centers located in close proximity to customers at 68 Keysight service locations in 34 countries.
Our global presence with localized service proximity is an important factor in sustaining our customers’ equipment uptime and utilization requirements.
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KeysightCare.
−Removed: Beyond the basic warranty, KeysightCare is a for pay service which provides dedicated, proactive support through a single point of contact for instruments, software, and solutions.
+Added: Beyond the basic warranty, KeysightCare is a for pay service that provides dedicated, proactive support through a single point of contact for instruments, software and solutions.
Re-manufactured equipment.
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Electronic Industrial Solutions Group Customers
−Removed: Our customers include semiconductor and component manufacturers, original equipment manufacturers and contract manufacturers of electronic industrial products and services.
−Removed: These customers use our solutions to perform research and development and to design, manufacture and support their products and services.
−Removed: Customer products include semiconductor equipment and devices, printed circuit assemblies, electronic modules and systems that go into a wide range of electronic industrial products such as electric/autonomous vehicles, connected consumer and industrial devices and digital healthcare in the IoT domain.
+Added: Our customers include semiconductor and component manufacturers, OEMs and contract manufacturers of electronic industrial products and services.
+Added: These customers use our solutions to perform R&D and to design, manufacture and support their products and services.
+Added: Customer products include electronic modules and systems that go into a wide range of electronic industrial products, such as electric/autonomous vehicles, connected consumer and industrial devices, digital healthcare devices in the IoT domain, semiconductor equipment and devices, and printed circuit assemblies.
Our customers range from the largest multi-national global companies to the smallest start-ups and include universities and government agencies around the world.
−Removed: Our automotive customers use Keysight's solutions to develop, test and manufacture the electrified drive train, battery management systems, e-mobility and advanced vehicle-to-everything ("V2X") communications that will enable electric and hybrid-electric vehicles to be fully autonomous.
−Removed: In order to address the growing needs of customers involved in the design and development of the latest automotive electronic technologies, we have opened four automotive application centers in Boeblingen, Germany;
−Removed: Novi, Michigan, United States;
+Added: Our automotive customers
+Added: use Keysight's solutions to develop, test and manufacture the electrified drive train, battery management systems, e-mobility and advanced vehicle-to-everything ("V2X") communications that will enable electric and hybrid-electric vehicles to be fully autonomous.
+Added: In order to address the growing needs of customers involved in the design and development of the latest automotive electronic technologies, we also operate four automotive application centers in Boeblingen, Germany;
+Added: Michigan, United States;
Shanghai, China;
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These centers address the next-generation technology needs of the automotive industry, including OEMs, electronic components suppliers, semiconductor chipset manufacturers, battery and charging infrastructure providers and compliance labs, where we provide solutions across the entire ecosystem for the connected “smart” vehicle.
−Removed: No single customer represented 10 percent or more of the group's net revenue.
+Added: No single customer represented 10 percent or more of the group's revenue.
Electronic Industrial Solutions Group Competition
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KG, Ametek, Inc., Fortive Corporation,Teledyne Technologies, National Instruments Corporation, and Teradyne, Inc.
−Removed: Our electronic industrial design and test solutions offer a wide range of products and related software, and these compete primarily on the basis of differentiated capability, first-to-market leading edge technology, product quality and long-term value to our customers.
−Removed: Ixia Solutions Group
−Removed: The Ixia Solutions Group helps customers design, validate and optimize the performance and security resilience of their networks and associated components and applications both pre and post go live.
−Removed: Network test, network visibility and security solutions help organizations and their customers strengthen their physical and virtual networks.
−Removed: The group’s solutions consist of software applications and services, including warranty and maintenance offerings, and high-performance hardware platforms.
−Removed: This business generated revenue of $489 million in 2019, $451 million in fiscal 2018 and $256 million in fiscal 2017.
−Removed: The Ixia Solutions Group revenues in fiscal 2019 and 2018 are not comparable with fiscal 2017, which only includes activity from the date of acquisition, April 18, 2017, through October 31, 2017.
−Removed: Ixia Solutions Group Markets
−Removed: Our Ixia Solutions Group serves the network test and network visibility markets.
−Removed: We market our network test solutions and services to network equipment manufacturers, service providers, enterprises and governments worldwide.
−Removed: Our network test customers use our solutions to evaluate the performance of their equipment and networks primarily during the design, manufacturing and pre-deployment stages.
−Removed: We offer a comprehensive suite of solutions consisting of software applications in conjunction with our network test hardware platforms that provide customers with the ability to perform a broad range of testing for layers 2-7 of the network stack.
−Removed: These solutions measure and analyze the performance, functionality, interoperability, service quality and conformance of network equipment and networks as well as applications and services that run on these networks.
−Removed: Our technology-specific application test solutions are targeted at a wide range of critical performance and conformance requirements across various protocols, interfaces and types of devices.
−Removed: These include data center, routing and switching, Software Defined Networking ("SDN"), security, encryption and applications, services like voice, video and wireless technologies including 4G and 5G as well as Wi-Fi.
−Removed: Our data center test solution includes the world’s first 400 Gigabit Ethernet test products that enable the roll-out of next generation data centers.
−Removed: For security, our security solutions enable the testing of new technologies like Transport Layer Security as well as providing a comprehensive suite of tools to test and detect malware and Distributed Denial of Service.
−Removed: Our wireless test solutions include 5G and 4G as well as IoT and Wi-Fi 802.11ax.
−Removed: These test solutions are both hardware-based and virtual.
−Removed: For the hardware-based solutions, our purpose-built hardware allows us to provide the industry’s best precision, performance and scale.
−Removed: Our virtual solutions offer a comprehensive feature set as well as the flexibility to operate in various virtual environments.
−Removed: Network Visibility
−Removed: We market our network visibility solutions to network equipment manufacturers, service providers, enterprises and governments worldwide.
−Removed: Our network visibility solutions improve the way our customers manage their data centers, save valuable IT time and maximize return on IT investments.
−Removed: Keysight's network visibility solutions provide real-time, end-to-end visibility, insight and security into physical, virtual, SDN and Network Functions Virtualization networks, delivering the control, coverage, intelligence and performance customers need in a seamless fashion to protect and improve crucial networking, data center and cloud business assets.
−Removed: Our comprehensive network visibility platform ranges from network test access points to high-density, high-availability, cutting edge solutions designed for large and complex data centers and networks.
−Removed: Our proprietary software includes patented filtering and content handling technology that ensures each monitoring tool gets exactly the right data needed for analysis, all powered by an easy to use, drag-and-drop management system.
−Removed: Our advanced processing technologies enable additional intelligence and functionality, including de-duplication, packet slicing, time-stamping, real-time application and threat data, network flow, and session aware mobility load balancing.
−Removed: Ixia Solutions Group Customers
−Removed: Our customers include NEMs, service providers, enterprises and governments.
−Removed: These customers seek to optimize networks and data centers in order to accelerate, secure and scale the delivery of their services.
−Removed: NEMs, including chipset providers, deliver voice, video, and data and service infrastructure equipment to customer network operators, service providers and network users.
−Removed: Such users require high standards of functionality, performance, security and reliability and must ensure the quality of their products during development and manufacturing (prior to deployment).
−Removed: Service providers seek to deliver a growing variety of high quality, advanced network services ranging from traditional telecommunications and internet services to social networking, cloud storage and entertainment streaming.
−Removed: Enterprise and government organizations depend on their networks and data centers to get business done, and they devote significant resources to ensure applications and services run optimally and securely.
−Removed: These enterprise and
−Removed: government customers rely on our solutions to help evaluate equipment during selection, optimize and harden their network designs in labs prior to roll-out, and once rolled out, continuously monitor the production network to ensure optimal performance and security of the contents flowing through it.
−Removed: Our security solutions are also used by major organizations to address the new generation of cyber warfare and defend against massive cyber-attacks.
−Removed: No single customer represented 10 percent or more of the group’s net revenue.
−Removed: Ixia Solutions Group Competition
−Removed: The market for providing network test and monitoring systems is highly competitive.
−Removed: We currently compete with network test and monitoring solution vendors such as Spirent Communications, Gigamon and NetScout.
−Removed: We also compete either directly or indirectly with large Ethernet switch vendors and network management, analysis, compliance and test tool vendors that offer point solutions that address a subset of the issues that we solve.
−Removed: Additionally, some of our significant customers have developed or may develop competitive in-house products for their own use or for sale to others.
−Removed: Within our network test and visibility solutions, we offer a wide range of products and related software.
−Removed: We compete with these solutions primarily on the basis of differentiated capability, first-to-market leading-edge technology, product quality and long-term value to our customers.
−Removed: The following discussions of Research and Development, Sales, Manufacturing, Marketing, Backlog, Intellectual Property, Materials, Environmental and Acquisition of Material Assets include information common to each of our businesses.
+Added: Our electronic industrial design and test solutions offer a wide range of products and related software and compete primarily on the basis of differentiated capability, first-to-market leading edge technology, product quality and long-term value to our customers.
+Added: The following discussions of Research and Development, Sales, Manufacturing, Marketing, Human Capital, Backlog, Intellectual Property, Materials, Government Regulations and Acquisition of Material Assets include information common to each of our businesses.
Research and Development
−Removed: We are committed to investing in research and development ("R&D") and have focused our development efforts on key strategic opportunities in order to align our business with available markets and position the company for growth.
−Removed: Our R&D efforts focus on development of first-to-market solutions with differentiated technology to support new software and hardware product introductions and improvements to existing software and hardware products to provide complete customer solutions aligned to our industry.
+Added: We are committed to investing in R&D and have focused our development efforts on key strategic opportunities in order to align our business with available markets and position the company for growth.
+Added: Our R&D efforts focus on development of first-to-market solutions with differentiated technology to support new software and hardware product introductions and improvements to existing software and hardware products to provide complete customer solutions aligned to the ever-evolving requirements of industries that we serve.
We conduct R&D in four principal areas:
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R&D investments are focused on delivering technology and first-to-market solutions, as well as building a strong foundation for future solutions over a longer time horizon.
−Removed: Our primary technology development centers are in California, Colorado, Georgia and Texas in the United States and in China, Finland, Germany, India, Italy, Japan, Malaysia, Romania, Singapore, Spain and U.K.
+Added: Our significant technology development centers are in California, Colorado and Georgia in the United States and in Romania, Malaysia, India, China and Spain.
We anticipate that we will continue to have significant R&D expenditures in order to maintain our competitive position with a continuous flow of innovative, high-quality software, customer solutions, products and services.
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We have manufacturing facilities in California and Colorado in the United States.
−Removed: Outside of the United States, we have manufacturing centralized in Malaysia with other manufacturing facilities in China, Germany, Japan and Finland.
−Removed: We generally manufacture products after we have received firm orders for delivery and do not generally hold large stocks of finished inventory.
+Added: Outside of the United States, we have manufacturing centralized in Malaysia along with other manufacturing facilities, including in Germany and Japan.
+Added: We generally manufacture products after we have received firm orders for delivery.
We have several ongoing programs to support the sale and distribution of our solutions and to inform existing and potential customers, partners and distributors about the capabilities and benefits of our expansive solutions and services portfolio.
−Removed: We are modernizing our marketing platforms to increase focus on lead generation for top growth segments, including broad territory customers.
−Removed: We continue to invest in improving the Keysight brand recognition in strategic industries, such as automotive and commercial communications, and geographies, including the greater San Francisco area, Germany, Shanghai, and Nagoya.
+Added: We are modernizing our marketing platforms to increase focus on lead generation for top growth segments.
+Added: We continue to invest in improving Keysight brand recognition in strategic industries, such as automotive and commercial communications, and geographies, including the greater San Francisco area, Germany, Shanghai and Nagoya.
Our marketing efforts promote the Keysight business through participating in industry trade shows and technical conferences, sponsoring technical seminars and webinars that highlight our solutions, and advertising in digital media publications and physical locations.
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Finally, we communicate to our existing and potential customers through our corporate website and various social media outlets, such as LinkedIn, Facebook, Twitter and our corporate blog.
+Added: Human Capital
+Added: We have a diverse, inclusive and respectful work environment, where employees enjoy challenging assignments, development opportunities, competitive salaries, and a safe workplace.
+Added: As of October 31, 2020, we had approximately 13,900 employees worldwide representing more than 80 self-identified nationalities working across approximately 30 countries.
+Added: The Chief People and Administrative Officer ("CAO") is responsible for developing and executing the company’s human capital strategy.
+Added: This includes directing Keysight's global policies and programs for leadership and talent development, compensation, benefits, staffing and workforce planning, human resources systems, education and organization development, workplace strategies, and global sourcing and indirect procurement, and ensuring effective and efficient internal company operations.
+Added: The CAO is responsible for developing and integrating the company’s diversity and inclusion priorities and strategy.
+Added: In addition, the Chief Executive Officer ("CEO") and CAO regularly update our board of directors and the Compensation Committee on human capital matters.
+Added: Culture, Values and Standards
+Added: Our core values and culture reflect a commitment to ethical business practices and outstanding corporate citizenship wherever we operate in the world.
+Added: We adhere to the tenets of the United Nations Guiding Principles on Business and Human Rights, and core International Labor Organization Conventions, and we comply with the labor and employment laws of all countries in which we operate, prioritizing fair employment practices, labor compliance, nondiscrimination and equal employment opportunity.
+Added: We are a member of the Responsible Business Alliance, which further strengthens our efforts and commitment.
+Added: KLM provides the framework to enable us to execute on our strategies with our customers, stockholders and employees while demonstrating our values of Speed and Courage, Uncompromising Integrity, High Performance, Social Responsibility and One Keysight.
+Added: Our values make our culture dynamic, inspiring, and powerful and draw on our employees’ skills and aspirations.
+Added: Our culture fosters employee engagement and innovation, which we believe is a competitive advantage.
+Added: These values and practices allow us
+Added: to maintain a best-in-class work environment, where all employees are responsible for upholding our values.
+Added: Our Keysight Standards of Business Conduct ("SBC") governs our dealings with our customers, competitors, suppliers, third-party partners, as well as with our fellow employees, and is readily available for review.
+Added: SBC training is required annually for all our employees.
+Added: Additionally, our Open Door Policy reflects our values by creating a safe and trusting environment where employees have direct access to any level of management to discuss ideas and concerns in a constructive manner.
+Added: Hiring, Diversity and Equal Employment Policy
+Added: We are an equal opportunity employer and are committed to maintaining a diverse and inclusive work environment.
+Added: Employees are treated with dignity and respect in an environment free from harassment and discrimination regardless of race, color, age, gender, disability, minority, sexual orientation or any other protected class.
+Added: Our commitment to diversity and inclusion helps us attract and retain the best talent, enables employees to realize their full potential, and drives high performance through innovation and collaboration.
+Added: Because we know that diversity is truly a competitive advantage that helps drive innovation, we strive to maintain a best-in-class work environment that fosters respect for individuals, their ideas and contributions.
+Added: We benefit from the innovation that results when people with differing experiences, perspectives and cultures work together.
+Added: Our staffing policies, which extend across every phase of the recruitment process, underscore our commitment to diversity, ethics, integrity and compliance everywhere we do business.
+Added: We have partnerships with universities worldwide that are aligned with our strategic talent needs, including Historically Black Colleges and Universities ("HBCU") in the United States.
+Added: Inclusion and diversity are among our CEO’s top priorities, with clearly outlined near-term actions to accelerate progress specifically for under-represented minorities in addition to our broader inclusion and diversity program initiatives.
+Added: Our three-year average employee turnover rate was approximately 6 percent and has been lower than the industry average for the past five years.
+Added: We have a global job acceptance rate of over 90 percent over the past three years, and we have approximately doubled the number of our software engineers since 2014.
+Added: Learning and Development
+Added: We believe that learning is a lifelong pursuit that creates a mindset of professional growth and continuous improvement.
+Added: We emphasize experimentation, stretch assignments and on-the job learning and development.
+Added: Our employees have access to a wide range of programs, workshops, classes and resources to help them excel in their careers and share what they know with others.
+Added: Our Keysight University platform offers robust training and development programs, as well as learning resources.
+Added: Our Employee Educational Assistance Program provides financial and management support to eligible employees, allowing them to pursue academic degrees related to their field of work.
+Added: Employees may also participate in a tuition reimbursement program and distance learning degree programs with major universities.
+Added: Many of our employees are required to take annual training courses related to their work, including those pertaining to the environment, data privacy, and workplace health and safety.
+Added: We also have leadership development programs available to employees, including the New Manager Training Program, Manager’s Boot Camp, and Executive Online Development Program.
+Added: We hold an annual Keysight Executive Development ("KED") program with senior business leaders to weave our values with strategic business objectives, mission, and vision, and align on strategy and key focus areas for the company.
+Added: These recorded sessions and the calls to action are then cascaded down to all Keysight employees.
+Added: Our Keysight Leadership Model was created from one of such annual programs, and over 11,000 Keysight employees have completed customized Keysight Leadership Model training.
+Added: Compensation and Benefits
+Added: We compensate employees with competitive wages and benefit programs designed to meet employee needs.
+Added: Our compensation and benefit programs are designed to recognize our employees' contributions to value creation and business results, including competitive base salaries and variable pay, which rewards company and individual performance;
+Added: share-based equity award grants;
+Added: health and welfare benefits;
+Added: development programs and training;
+Added: and opportunities to give back to our communities through donations of time and money.
+Added: Health and Safety
+Added: Keysight maintains a best-in-class work environment and provides a safe and healthy workplace for all employees.
+Added: We accomplish this through strict compliance with applicable laws and regulations regarding workplace safety, including recognition and control of workplace hazards, tracking injury and illness rates, utilizing a global travel health program, and maintaining robust emergency and disaster recovery plans.
Backlog represents the amount of revenue expected from orders that have already been booked, including orders for goods and services that have not been delivered to customers, orders invoiced but not yet recognized as revenue, and orders for goods that were shipped but not invoiced, awaiting acceptance by customers and/or completion of a commitment to a customer.
At October 31, 2020, our unfilled backlog was approximately $1,709 million, as compared to approximately $1,380 million at October 31, 2019.
−Removed: Our unfilled backlog as of October 31, 2019 reflects the impact of the deferred revenue adjustment related to the adoption of Accounting Standards Update 2014-09, Revenue From Contracts With Customers ("ASC 606") .
−Removed: See Note 2, "New Accounting Pronouncements," to the consolidated financial statements for additional information.
Consistent with our strategy, we are seeing an increase in solution sales, which have a longer order-to-revenue conversion cycle;
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Our long-term relationships with suppliers allow us to proactively manage technology road maps and product discontinuance plans and monitor their financial health.
−Removed: To address the potential disruption in, and other risks related to, our supply chain, we use a number of techniques, including qualifying multiple sources of supply and redesign of
−Removed: solutions for alternative components.
+Added: To address the potential disruption in, and other risks related to, our supply chain, we use a number of techniques, including qualifying multiple sources of supply and redesign of solutions for alternative components.
In addition, while we generally attempt to keep our inventory at minimal levels, we do purchase incremental inventory as circumstances warrant to protect the supply chain.
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Risk Factors.”
−Removed: Environmental
+Added: Government Regulations
+Added: Our company is subject to various federal, state, local and international laws and regulations relating to the development, manufacture, sale and distribution of our products and solutions, and it is our policy to comply with the laws in every jurisdiction in which we conduct business.
+Added: Regulations include but are not limited to those related to environment, corruption, bribery, import and export controls, competition, product safety, workplace health and safety, employment, labor and data privacy.
+Added: The following describes certain significant regulations that may impact our business.
+Added: For additional information about the risks related to government regulations, please refer to “Item 1A.
+Added: Risk Factors.”
+Added: Environmental Regulations
Our R&D, manufacturing and distribution operations involve the use of hazardous substances and are regulated under international, federal, state and local laws governing health and safety and the environment.
3 unchanged sentences
We are also regulated under a number of international, federal, state and local laws regarding recycling, product packaging and product content requirements.
−Removed: The environmental, product content/disposal and recycling laws are gradually becoming more stringent and may cause us to incur significant expenditures in the future.
+Added: The environmental, product content/disposal and recycling laws are gradually becoming more stringent and may cause us to incur additional costs in the future.
Some of our properties are undergoing remediation by HP Inc.
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This policy covers specified active, inactive and divested locations.
−Removed: Acquisition of Material Assets
−Removed: On April 18, 2017, pursuant to the terms of an Agreement and Plan of Merger dated January 30, 2017, between Keysight and Ixia (the "Merger Agreement"), we acquired all of the outstanding common stock of Ixia for $1,622 million, net of $72 million of cash acquired, pursuant to an exchange offer for $19.65 per share (the "Merger Consideration").
+Added: Import/Export Regulations
+Added: We sell products and solutions to customers all over the world and are required to comply with U.S Export Administration Regulations and economic and trade sanctions programs limiting or banning sales into certain countries.
+Added: Countries outside of the U.S.
+Added: have implemented similar controls and sanction regulations.
+Added: Together these controls and regulations may impose licensing requirements on exports of certain technology and software from the U.S.
+Added: and may impact our ability to transact business in certain countries or with certain customers.
+Added: We have developed compliance programs and training to prevent violations of these programs and regulations, and we regularly monitor changes in the law and regulations and create strategies to deal with changes.
+Added: Changes in the law may restrict or further restrict our ability to sell products and solutions.
+Added: Anti-Corruption Regulations
+Added: Because we have extensive international operations, we must comply with complex foreign and U.S.
+Added: laws and regulations, such as the U.S.
+Added: Foreign Corrupt Practices Act, the U.K.
+Added: Bribery Act and other local laws prohibiting corrupt payments to governmental officials, and anti-competition regulations.
+Added: We have compliance policies, programs and training to prevent non-compliance with such anti-corruption regulations in the U.S.
+Added: and outside of the U.S.
+Added: We monitor pending and proposed legislation and regulatory changes that may impact our business and develop strategies to address the changes and incorporate them into existing compliance programs.
+Added: Data Privacy Regulations
+Added: With extensive operations all over the world, we must comply with complex regulations governing data privacy, including the General Data Protection Regulation (“GDPR”) in the European Union and data privacy regulations in other jurisdictions.
+Added: These regulations require careful handling of internal data.
+Added: We have internal data handling policies and practices to comply with global data privacy requirements, including GDPR and similar regulations and devote resources to keep up with changing data privacy regulations.
+Added: The risk of data privacy breaches cannot be entirely eliminated, creating risk of fines and penalties.
+Added: Additionally, new laws, amendments, or interpretations of regulations, industry standards, and contractual obligations relating to data privacy may require us to incur additional costs related to compliance and may restrict our business operations.
Executive Officers of the Registrant
−Removed: The names of our executive officers and their ages, titles and biographies as of December 1, 2019 appear below:
+Added: The following is information regarding our executive officers as of December 1, 2020.
Nersesian , 61, has served as President and Chief Executive Officer of Keysight since December 2013 and, prior to the Separation, served as Executive Vice President of Agilent.
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Nersesian serves on the board of directors of Trimble Inc.
−Removed: Nersesian has served as a Director on our Board of Directors since our separation from Agilent, and as Chairman of our Board of Directors since November 2019.
+Added: Nersesian has served as a Director on our board of directors since the Separation, and as Chairman of our board of directors since November 2019.
+Added: Satish Dhanasekaran, 48, has served as Senior Vice President and Chief Operating Officer since October 2020.
+Added: He was Senior Vice President and President of the Communications Solutions Group from July 2017 to September 2020.
+Added: From May 2016 to July 2017, Mr.
+Added: Dhanasekaran served as Keysight’s Vice President and General Manager, Wireless Devices and Operators Business Unit.
+Added: From June 2015 to May 2016, Mr.
+Added: Dhanasekaran served as the General Manager of the Mobile Broadband Operation, and from November 2014 through June 2015, he led the marketing function for the Signal Analysis and Signal Sources Division.
Neil Dougherty , 51, has served as Senior Vice President and Chief Financial Officer of Keysight since December 2013 and, prior to the Separation, served as Vice President and Treasurer of Agilent since 2012.
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Prior to the Separation, he served as Vice President and General Manager for the Oscilloscope and Protocol Division of Agilent since October 2009.
−Removed: Satish Dhanasekaran, 47, has served as Senior Vice President and President of the Communications Solutions Group since July 2017.
−Removed: Previously, he served as Keysight's Vice President and General Manager, Wireless Devices and Operators business segment, as well as a variety of customer-facing leadership positions.
−Removed: Ingrid Estrada , 55, has served as Senior Vice President, Chief People & Administrative Officer and Chief of Staff since August 2017.
+Added: Huei Sin Ee, 54, has served as Keysight’s Senior Vice President and President of the Electronic Industrial Solutions Group since October 2020.
+Added: Previously, she was Vice President and General Manager of Keysight’s General Electronics Measurement Solutions from November 2015 to September 2020.
+Added: Ee concurrently served as Vice President of Keysight Education from September 2018 to September 2020.
+Added: From June 2013 to October 2015, Ms.
+Added: Ee was the Vice President and General Manager of Keysight’s General-Purpose Electronic Measurement Division.
+Added: Prior to the Separation, Ms.
+Added: Ee served as Vice President and General Manager of Agilent’s Basic Instruments Division from February 2005 to May 2013.
+Added: Ingrid Estrada , 56, has served as Senior Vice President, Chief People and Administrative Officer and Chief of Staff since August 2017.
Previously, she served as Keysight’s Senior Vice President, Human Resources from December 2013 until August 2017.
Prior to the Separation, she served as Vice President and General Manager of Global Sourcing of Agilent from 2011.
−Removed: Soon Chai Gooi , 58, has served as Senior Vice President and President of the Electronic Industrial Solutions Group since November 2015.
+Added: Soon Chai Gooi , 59, has served as Senior Vice President, Order Fulfillment and Information Technology since October 2020 and as Senior Vice President and President of the Electronic Industrial Solutions Group since November 2015.
From December 2013 to November 2015, Mr.
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You can access financial and other information at our Investor Relations website at www.investor.keysight.com.
−Removed: We make available, free of charge, copies of our annual report on Form 10-K, current reports on Form 8-K and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act as soon as reasonably practicable after filing such material electronically or otherwise furnishing it to the SEC.
−Removed: Our Corporate Governance Guidelines, the charters of our Audit and Finance Committee, Compensation Committee, Nominating and Corporate Governance Committee, Executive Committee as well as our Standards of Business Conduct are
−Removed: available on our website at www.investor.keysight.com under “Corporate Governance.” These items are also available in print to any stockholder in the United States and Canada who requests them by calling (800) 829-4444.
+Added: We make available, free of charge, printed copies of our annual report on Form 10-K, current reports on Form 8-K and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act as soon as reasonably practicable after filing such material electronically or otherwise furnishing it to the SEC.
+Added: Our Corporate Governance Guidelines, the charters of our Audit and Finance Committee, Compensation Committee, Nominating and Corporate Governance Committee, Executive Committee as well as our SBC are available on our website at www.investor.keysight.com under “Corporate Governance.” These items are also available in print to any stockholder in the United States and Canada who requests them by calling (800) 829-4444.
This information is also available by writing to the company at the address on the cover of this Annual Report on Form 10-K.
Compared sentence by sentence after normalising whitespace, quotation marks, case and digits, so re-formatting and restated figures do not read as changed language. Wording changes appear as one removal and one addition. The current filing and the prior one are authoritative.