Item 1. Business
ITEM
1. Business
Our
History
We
were incorporated on June 14, 1979 under the laws of the State of Colorado originally under the name Alpha Solarco Inc. From June 1979
through February 2003, we were either inactive or involved in discontinued business ventures. On February 18, 2003, we changed our name
to Fiber Application Systems Technology, Ltd. On February 17, 2004, we changed our state of incorporation by merging into Innovative
Food Holdings, Inc., a Florida shell corporation formed for that purpose.
Our
Operations
We
build dynamic scalable businesses by selling specialty foods that are difficult to find through traditional channels. Our expertise is
forging close relationships with the producers, growers, makers and distributors of specialty products, then carefully selecting our
suppliers based on their quality, uniqueness and reliability.
Our
team is adept at evaluating and certifying the food safety and supply chain capabilities of small batch producers who do not typically
sell through broad-based sales channels. We seek out the freshest, most unique, origin-specific gourmet cheese, meat, produce, and premium
ingredients available, and distribute them directly from our robust network of vendors and warehouses within 24 – 72 hours of an
order being placed. We also source, package, and brand a meaningful segment of these products ourselves, enabling us to better control
the assortment, offer more flexibility and variety to our customers, and capture additional margin.
We
leverage this unique, premium assortment to serve the needs of Professional Chefs in settings such as restaurants, hotels, country clubs,
national chain accounts, casinos, hospitals and catering houses. We provide these premium customers with products that cannot typically
be found through their broadline distributor’s warehouse assortment. We distribute these products directly to Professional Chefs
in Chicago through our subsidiary, Artisan Specialty Foods, Inc. (“Artisan”), and nationally through our e-commerce businesses
on Amazon.com and our own website. We also drop ship specialty foods to Professional Chefs nationally through the websites of broadline
distributors, such as US Foods, Inc (“USF”). Between this variety of sales channels, we are able to serve our Professional
Chef customers wherever they are located.
We
service our customers from three warehouses: a 200K square foot facility in Mountain Top, Pennsylvania (an important industry distribution
hub for the Northeast), a 28K square foot facility in the greater Chicago area, and a 22K square foot facility in the greater Denver
area. We have the capabilities to pack and ship frozen, refrigerated, and ambient products, enabling us to sell a broad range of
specialty foods. We also have GFSI/SQF certifications, allowing compatibility with the highest standards of food handling supply chains
in the world, and the quality and food safety that our premium customers expect from us. These warehouses have the ability to ship packages
and pallets of all sizes through overnight shipping. We also leverage our own fleet of trucks to deliver directly to our Professional
Chef customers within our reach.
Our
proprietary technology platform underpins our entire business, driving transparency and efficiency up and down the supply chain. Orders
flow in real time, whether to our warehouses or to our vendor partners, to allow for fast handling and fulfillment. Our picking is enabled
by efficient scan-based, handheld devices, ensuring order and inventory accuracy. Our warehouse management software optimizes pick routes
for common items and order types, recommends a box size, and calculates the appropriate amount of packaging and ice required based on
forecasted temperatures along the delivery route.
We
have built a team consisting of passionate, committed, and food-obsessed people: our average tenure (outside of seasonal workers) across
the Company is over five years. Our merchandising team has deep connections within the specialty food space around the globe. Our Chef
Advisors, as ex-chefs themselves, go beyond customer service to offer our Professional Chefs customer support, menu ideas, and preparation
guidance.
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Our
Products
As of the date of this report, we distribute over 6,000 perishable
and specialty food products, including origin-specific seafood, domestic and imported meats, exotic game and poultry, artisanal cheeses,
freshly prepared meals, caviar, wild and cultivated mushrooms, micro-greens, organic farmed and manufactured food products, estate-bottled
olive oils and aged vinegars, and expertly curated food gift baskets and subscription-based offerings. Products are sold under both the
vendor’s brands and various Company-owned brands.
Our
selection includes high-quality items like Alaskan wild king salmon, Gulf of Mexico day-boat snapper, prime rib of American kurobuta
pork, dry-aged buffalo tenderloin, white asparagus, free-range and organic chicken, truffle oils, fennel pollen, fresh morels, Trumpet
Royale mushrooms, and artisanal cheeses such as Truffle Gouda and Halloumi. These offerings ensure that our nationwide customers have
access to the best food products from around the world, delivered quickly and cost-effectively.
Customer
Service and Logistics
Our
chef-inspired customer service department is available by telephone, email, and on social media platforms. This department is made up
of a team of chefs and culinary experts who are experienced in all aspects of perishable and specialty products. By employing chefs and
culinary experts to handle customer service, we can provide our customers with extensive information about our products, including flavor
profile and ingredient qualities, recipe and usage ideas, origin, seasonality, and availability, as well as cross-utilization ideas and
complementary uses of products.
Our logistics team manages the shipping and delivery process of every
package to ensure timely delivery of products to our customers. The logistics team receives shipping information on all products ordered,
and packages are monitored from origin to delivery. If delivery service is interrupted, our logistics department begins the process of
expediting the package to its destination or potentially reshipping the package with a goal of 100% customer satisfaction. Our logistics
team works directly with our suppliers on an ongoing basis, to ensure that the appropriate packaging and shipping specifications are in
place at all times.
Acquisitions and Share Issuance
On August 30, 2024, Innovative Gourmet LLC (“Innovative Gourmet”),
which is a wholly-owned subsidiary of the Company, and igourmet, LLC, a Florida limited liability company (“igourmet”), entered
into an amended and restated asset purchase agreement (the “Amended and Restates APA”). Pursuant to the Amended and Restates
APA, Innovative Gourmet sold to igourmet substantially all of its assets related to marketing and selling certain artisan foods and related
drop-ship fulfillment services including the website www. igourmet.com (the “Purchased Assets”), for total consideration
of $700,000. This transaction was closed on October 23, 2024. In connection with the closing of the transaction, Innovative Gourmet and
igourmet entered into a Transition Services Agreement, dated August 30, 2024, pursuant to which Innovative Gourmet provided certain inventory
and fulfilment services related to the Purchased Assets for a period of thirty days after closing pursuant to that certain Transition
Services Agreement, dated August 30, 2024, with igourmet.
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On October 14, 2024,
the Company entered into an asset purchase agreement (the “Golden APA”) with Golden Organics, Inc., a Colorado corporation
(the “Golden Organics”), and David Rickard. Pursuant to the Golden APA, the Company (i) purchased substantially all of the
properties, business, and assets of Golden Organics used and/or useful in the operation of the Golden Organics’ business of wholesaling
bulk organic ingredients and other related food products and (ii) assume certain liabilities and obligations of Golden Organics (such
transaction, the “Golden Transaction”) for an aggregate purchase price of $1,580,000, which consists of (a) a cash payment
of $1,230,000 after taking into account certain working capital adjustments at the closing of the Golden Transaction and (b) a promissory
note of $350,000, payable to Golden Organics (the “Seller Financing Note”), with interest at six percent (6%) per annum for
a term of sixty (60) months payable in equal monthly installments with the first payment due one month after the closing. The Seller Financing
Note Need contains default, notice and acceleration provisions, including a default interest at twelve percent (12%), a five (5) day grace
period, a five percent (5%) late fee, no prepayment penalty and a right of set-off. Under the Golden APA, David Rickard has agreed to
provide assistance to the Company for a period of ninety (90) days following the closing with respect to the transitioning of the business
and developing new business opportunities without any compensation. The Golden Transaction closed on November 18, 2024.
On October 31, 2024, M Innovations
LLC, a Delaware corporation and a wholly owned subsidiary of the Company (“M Innovation”) entered into an asset purchase agreement
(the “M Innovation APA”) with M Specialty Foods Inc., a New York corporation (“M Speciality”). Pursuant to the
M innovation APA, M Speciality purchased right, title, and interest in and to the assets of M Innovation in exchange of assuming the gift
card liability of $174,637.
On November 30, 2024
and December 4, 2024, the Company entered into a series of securities purchase agreements with certain investors, pursuant to which, among
other things, the Company issued the investors an aggregate of 2,031,250 shares of common stock of the Company at a purchase price of
$1.60 per share, for an aggregate purchase price of $3,250,000.
On December 20, 2024,
the Company through its subsidiary, Golden Organics, acquired substantially all of LoCo’s (defined below) properties, business,
and assets used and/or useful in the operation of LoCo’s business of sourcing and wholesaling food products, and agreed to assume
certain liabilities of LoCo for an aggregate purchase price of $304,269, which is payable to LoCo’s lenders for all outstanding
and unpaid indebtedness of LoCo, pursuant to that certain asset purchase agreement, dated December 20, 2024 (the “LoCo APA”),
with LoCo Food Distribution LLC, a Colorado limited liability company and a wholesaler of food related products (“LoCo”),
and Elizabeth G. Mozer and Benjamin Mozer. In addition, as an adjustment to the purchase price, if earned, Golden Organics will pay $53,430
as earnout if, in the twelve-month period, LoCo achieves certain revenue and adjusted EBITDA targets. In connection with the LoCo APA,
Ms. Mozer entered into a consulting services agreement with Golden Organics to provide consulting services for a period of twelve (12)
months with the option to extend on a month-to-month basis with respect to the transitioning of the relationships and knowledge concerning
the LoCo’s business, which agreement also contains a two-year non-solicitation provision.
Growth
Strategy
Our
long-term strategy is still taking shape, but there are three clear elements at this point in our evolution to a profitable, growing
specialty food service business.
First,
at our heart, we have focused on growing a direct-to-chef specialty foodservice platform. It is a straightforward business, generates
strong cash flow, and has great growth potential. In contrast, direct-to-consumer e-commerce is not a business we will focus on. We are
in the process of ramping it down, and any remaining business will focus only on items we already carry in our foodservice channels,
and which we can sell profitably, with no capital.
Second,
our core drop ship business (where we do not touch the inventory) needs to diversify with more partners and into additional sales channels.
We have a strong relationship with US Foods, but the Company will benefit from having additional large partners. We have started this
journey with the $10 million business we have built with Gate Gourmet. Other areas of focus include onboarding additional broadline distributors,
additional airline caterers, Club channel partners, Amazon.com, etc. Sales channel diversification will continue to be a focus for us.
Third,
our specialty food distribution business (where we own the inventory, warehouses, and trucks) has opportunity for growth. Today, this
business is called Artisan Specialty Foods, and only serves Chicago. It has doubled in size since we purchased it a decade ago, and done
so with very little incremental investment. Growth opportunities in specialty distribution exist both in Chicago through category and
customer expansion, as well as through mergers and acquisitions in new markets.
The
Company’s revenue is dependent on a limited number of key customers, which presents a concentration risk. While we continue to
expand our customer base, any material reduction in business from these customers could adversely impact our financial performance. To
mitigate this risk, we are actively diversifying our customer portfolio, exploring new markets, and strengthening relationships with
both existing and potential clients to enhance revenue stability.
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Competition
While
we face intense competition in the marketing of our products and services, it is our belief that there are few companies offering a platform
similar to ours, offering a broad range of unique, high quality, chef driven specialty products, for nationwide delivery as soon as the
next day. Our primary competition is from local purveyors that supply a limited local market and have a limited range of products. In
addition, many purveyors are well established, have reputations for success in the development and marketing of these types of products
and services and have significantly greater financial, marketing, distribution, personnel and other resources. These financial and other
capabilities permit such companies to implement extensive advertising and promotional campaigns, both generally and in response to efforts
by additional competitors such as us, to enter into new markets and introduce new products and services.
Insurance
We maintain a Business Owners Policy with a general liability per occurrence
limit of $1,000,000 and aggregate policy covering $2,000,000 of liability for all entities, as well as building coverage with a limit
up to $4,100,000 for its building in IL. The Company carries an Auto Policy with non-owned automobile bodily injury and property
damage coverage with a limit of $1,000,000 for all entities. The Company also carries an Umbrella policy of up to $14,000,000 which covers
all entities, along with two excess umbrella policies that sit over the BOP and Umbrella policies. The excess umbrella policies have limits
of $5,000,000 and $6,000,000. The Company carries a Cyber policy of up to $2,000,000 which insures the Company and its subsidiaries. The
Company carries a Commercial Property Policy for its building in PA, with a limit of up to $18,074,530. Such insurance may not be sufficient
to cover all potential claims against us and additional insurance may not be available in the future at a reasonable price.
Government
Regulation
Various federal and state laws regulate the delivery of fresh food
products, requiring specialty foodservice third-party vendors to maintain at least $3,000,000 liability insurance coverage and compliance
with Hazard Analysis and Critical Control Point (HACCP) standards. Key regulations include Pennsylvania’s Solid Waste Management Act,
Clean Streams Law, Air Pollution Control Act, FDA’s Food Safety Modernization Act, Pennsylvania Food Code, FDA’s Fair Packaging
and Labeling Act, Nutrition Labeling and Education Act, PA Food Safety Act, and Pennsylvania’s Weights and Measures Act. Compliance
with these regulations is crucial to avoid penalties, ensure food safety, accurate labeling, and maintain profitability, as any changes
that hinder our ability or increase costs could adversely impact our net revenues, gross margins, and cash flows.
Intellectual Property
The Company acquired certain Trade Names in connection with the acquisitions of Golden Organics and LoCo. As of December 31, 2024, we
are not aware of any valid claim or challenges to our right to use the registered trademarks or any counterfeit or other infringement
to the registered trademarks.
Employees
We
believe engaged and empowered colleagues are key to business success. Attracting, developing, and retaining top local talent that embodies
an ownership mentality drives the company’s long-term value. Our diverse colleagues and inclusive culture create an environment
where colleagues can develop their skills and contribute to our success. We currently employ 132 employees, 92 full-time employees, including
8 chefs and 3 executive officers and 40 part-time employees. We believe that our relations with our employees are satisfactory. None
of our employees are represented by a union.
Corporate
Information
Our
executive offices are located at 9696 Bonita Beach Rd., Ste. 208, Bonita Springs, Florida 34135; our corporate website is www.ivfh.com;
and our telephone number is (239) 596-0204. The contents of our website are not incorporated in or deemed to be a part of this Annual
Report on Form 10-K.
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