Item 7. Management’s Discussion and Analysis
ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following is management's discussion and analysis of certain significant factors which have affected our financial position and operating results during the periods included in the accompanying consolidated financial statements and should be read in conjunction with those consolidated financial statements. This section of this Form 10-K generally discusses 2024 and 2023 items and year-to-year comparisons for the current year and the prior year. Discussions of 2022 items can be found in 'Management's Discussion and Analysis of Financial Condition and Results of Operations' in Part II, Item 7 of our annual report on Form 10-K for the fiscal year ended December 31, 2023.
Business and Operational Overview
Fastenal is a North American leader in the wholesale distribution of industrial and construction supplies. We distribute these supplies through a network of more than 3,600 in-market locations. Our largest end market is manufacturing. Sales to these customers include products for both OEM, where our products are consumed in the final products of our customers, and MRO, where our products are consumed to support the facilities and ongoing operations of our customers. We also service general and commercial contractors in non-residential end markets as well as farmers, truckers, railroads, oil exploration companies, oil production and refinement companies, mining companies, federal, state, and local governmental entities, schools, and certain retail trades. Geographically, our branches, Onsite locations, and customers are primarily located in North America, though we continue to grow our non-North American presence as well.
It is helpful to appreciate several aspects of our marketplace: First, it is big and fragmented. We estimate the North American marketplace for industrial supplies is in excess of $140 billion per year (and we have expanded beyond North America) and no company has a significant portion of this market. Second, many of the products we sell are individually inexpensive, but the cost and time to manage, procure, and transport these products can be quite meaningful. Third, many customers prefer to reduce their number of MRO and OEM suppliers to simplify their business, while also utilizing various technologies and models (including our local branches when they need something quickly or unexpectedly) to improve availability and reduce waste. Lastly, we believe the markets are efficient. In our view, this means that companies who grow market share are those that develop differentiated capabilities that provide the greatest value to the customer.
Our approach to addressing these aspects of our marketplace is captured in our motto Growth Through Customer Service ® and our tagline Where Industry Meets Innovation ™ . The concept of growth is simple: find more customers every day that value the services we provide and increase our activity with them. However, execution is hard work. First, we recruit service-minded individuals to support customers and empower them to operate in a decentralized fashion to maximize their flexibility to solve customer problems. We support these customer-facing resources with a supply chain capability that is speedy, efficient, and cost-effective. This has formed the foundation of our high-touch model since inception. Second, we invest in, develop, and deploy capabilities that allow us to illuminate and provide greater control over a customer's supply chain. These capabilities range from service models that take advantage of our local presence and/or our ability to more efficiently manage complex procurement needs, to hardware and software technologies that promote actionable data capture, improve operating efficiencies, and reduce supply chain risk. Third, we strive to generate strong profits, which produce the cash flow necessary to support our growth, our product and technology development, and the needs of our customers.
The ultimate aim of this 'high-touch, high-tech' approach to gaining market share is to allow us to get closer to our customers, going so far as to be right to the point of consumption within customers' facilities. Marrying our presence, capabilities and technologies deepens our relationships and our understanding of our customers' day-to-day opportunities and obstacles. This, in turn, enhances our ability to provide innovative and comprehensive solutions to our customers' challenges. By doing these things every day, Fastenal remains a growth-centric organization.
32
Table of Contents
Executive Overview
The following table presents a performance summary of our results of operations for the periods ended December 31.
2024 2023 YOY
Change 2022 YOY
Change
Net sales $ 7,546.0 7,346.7 2.7 % $ 6,980.6 5.2 %
Business days 255 253 254
Daily sales $ 29.6 29.0 1.9 % $ 27.5 5.7 %
Gross profit $ 3,401.9 3,354.5 1.4 % $ 3,215.8 4.3 %
% of net sales 45.1 % 45.7 % 46.1 %
SG&A expenses $ 1,891.9 1,825.8 3.6 % $ 1,762.2 3.6 %
% of net sales 25.1 % 24.9 % 25.2 %
Operating income $ 1,510.0 1,528.7 -1.2 % $ 1,453.6 5.2 %
% of net sales 20.0 % 20.8 % 20.8 %
Income before income taxes $ 1,508.1 1,522.0 -0.9 % $ 1,440.0 5.7 %
% of net sales 20.0 % 20.7 % 20.6 %
Net income $ 1,150.6 1,155.0 -0.4 % $ 1,086.9 6.3 %
Diluted net income per share $ 2.00 2.02 -0.6 % $ 1.89 6.7 %
Note – Daily sales are defined as the total net sales for the period divided by the number of business days (in the U.S.) in the period.
We saw modest economic contraction in our key markets in 2024. The Institute for Supply Management's Purchasing Manager's Index (PMI) for the U.S. averaged 48.3 for the full year and remained below 50, the threshold demarcating manufacturing growth or contraction, in 11 out of 12 months. Business activity as measured by U.S. Industrial Production declined 0.4% in the first 11 months of 2024 over 2023 with markets that are most relevant to us, such as Primary Metal (-1.5%), Fabricated Metals (-0.8%), and Machinery (-2.2%) declining more rapidly than the broad index. This was the primary factor contributing to daily sales growth of 1.9%, slowing from the preceding year. The overall profile of our growth was consistent with 2023: growth was driven by larger, key accounts and Onsite customers and by non-fastener products, particularly safety. We continued to expand our installed base of Onsites and FMI technology and lift the proportion of sales that run through our Digital Footprint. However, the effect of our continued investment in key areas we view as critical to accelerate future growth and the slow growth in sales volume combined to pressure our profitability, reducing operating margin. On the other hand, asset efficiency remained stable from the preceding year and we generated good cash flow.
The table below summarizes our absolute and full-time equivalent (FTE; based on 40 hours per week) employee headcount, our investments related to in-market locations (defined as the sum of the total number of branch locations and the total number of active Onsite locations), and weighted FMI devices at the end of the periods presented and the percentage change compared to the end of the prior period.
Q4
2024 Q4
2023 Twelve-month
% Change
Selling personnel - absolute employee headcount
16,712 16,512 1.2 %
Selling personnel - FTE employee headcount 15,055 15,070 -0.1 %
Total personnel - absolute employee headcount 23,702 23,201 2.2 %
Total personnel - FTE employee headcount 20,958 20,721 1.1 %
Number of branch locations 1,597 1,597 — %
Number of active Onsite locations 2,031 1,822 11.5 %
Number of in-market locations 3,628 3,419 6.1 %
Weighted FMI devices (MEU installed count) 126,957 113,138 12.2 %
33
Table of Contents
During the last twelve months, we increased our total FTE employee headcount by 237. Our total FTE selling and sales support personnel decreased by 15. While we added FTE to support growth in our Onsite locations, we reduced personnel at our branch locations, reflecting both shifts to Onsite locations and tight management of headcount given challenging business conditions. We had an increase in our distribution and transportation FTE personnel of 115 to support increased product throughput at our distribution facilities. We had an increase in our remaining FTE personnel of 137, which related primarily to personnel investments in manufacturing, quality control, IT, and business analytics.
The table below summarizes the number of branches opened and closed, net of conversions, as well as the number of Onsites activated and closed, net of conversions during the periods presented.
Twelve-month Period
2024 2023
Branch openings 11 10
Branch closures, net of conversions (11) (96)
% of net closures vs. prior year-end number of branch locations -0.7 % -5.7 %
Onsite activations 343 329
Onsite closures, net of conversions (134) (130)
% of net closures vs. prior year-end number of Onsite locations -7.4 % -8.0 %
Our in-market network forms the foundation of our business strategy. In recent years, we have seen a gradual increase in our in-market locations. This has reflected significant growth in Onsites and, to a lesser degree, international branches, which has more than overcome a meaningful decline in our traditional branch network from a strategic rationalization that aligned our physical footprint with changes in our business strategies. Branch closures may occur in the future to reflect normal churn in our business, but the strategic rationalization has concluded. As a result, we expect to see an increase in the rate of in-market location growth as we continue to open Onsites while our traditional branch network remains stable or grows moderately to sustain and improve our North American network, to continue our global expansion beyond North America, and to support our growth drivers. This dynamic played out in 2024.
CURRENT YEAR RESULTS ENDED 2024
Results of Operations
The following table sets forth consolidated statements of income information (as a percentage of net sales) for the periods ended December 31:
2024 2023
Net sales 100.0 % 100.0 %
Gross profit 45.1 % 45.7 %
SG&A expenses
25.1 % 24.9 %
Operating income 20.0 % 20.8 %
Net interest expense 0.0 % -0.1 %
Income before income taxes 20.0 % 20.7 %
Note – Amounts may not foot due to rounding difference.
Sales
The table below sets forth net sales and daily sales for the periods ended December 31, and changes in such sales from the prior period to the more recent period:
2024 2023
Net sales $ 7,546.0 7,346.7
Percentage change 2.7 % 5.2 %
Business days 255 253
Daily sales $ 29.6 29.0
Percentage change 1.9 % 5.7 %
Daily sales impact of currency fluctuations -0.1 % -0.3 %
34
Table of Contents
The increase in net sales noted above for 2024 was primarily due to higher unit sales of MRO, OEM, and construction supplies. We believe higher unit sales in 2024 were primarily a result of our ability to gain market share, as most measures of industrial activity were flat to down throughout the period. Despite this challenging environment, in 2024 we produced net sales growth of 2.7% and, owing to two more selling days in the period, daily sales growth of 1.9%.
We estimate the disruption to operations and logistics from severe winter weather in January 2024 and hurricanes in September 2024, while meaningful in the months in which they occurred, were not material to net sales for the full year of 2024.
Changes in product pricing did not have a material impact on net sales in 2024.
We effectively increased the penetration of key growth initiatives in 2024, as judged by installations and adoption, which enhanced the value we provide to our customers and supported our growth and efficiency. This was achieved through three areas. First, we signed 358 Onsites in 2024, below our goal of 375 to 400 units but constituting expansion from 2023 (326 signings) and consistent with previous peak signing years in 2019 (362 signings) and 2022 (356 signings). Our installed base of Onsites was 2,031 at the end of December 2024, +11.5% over the preceding year. Second, we signed 27,984 FMI MEUs, meeting our goal at the start of 2024 of 26,000 to 28,000 MEUs and meaningfully above prior year signings of 24,126 MEUs. Our installed base of FMI MEUs was 126,957 at the end of December, +12.2% over the end of December 2023. Third, we expanded the proportion of our sales running through our Digital Footprint. This measure reached 62.5% in November 2024 before easing modestly to 62.1% in December 2024. This was below our goal at the start of 2024 of 66.0%, attributable to lower volume through our FMI devices due to weaker business activity. Even so, it was meaningfully above the prior year level of 56.1% reflecting increasing internal and external adoption of our digital resources. We expect that at some point during 2025 we will achieve having 66% to 68% of our sales volume running through Digital Footprint.
Sales by Product Line
From a product standpoint, we have three categories: fasteners (including fasteners used in OEM and MRO), safety supplies, and other product lines, the latter of which includes eight smaller product categories, such as tools, janitorial supplies, and cutting tools. The percent of sales in the periods below were as follows:
2024 2023
OEM fasteners 19.3 % 20.1 %
MRO fasteners 11.4 % 12.3 %
Total fasteners 30.7 % 32.4 %
Safety supplies 22.2 % 21.2 %
Other product lines 47.1 % 46.4 %
Total non-fasteners 69.3 % 67.6 %
We experienced a shift in mix away from fasteners and toward safety supplies and other product lines. We experienced a slight decline in sales for fasteners in 2024 due primarily to weak business activity during the year. Fasteners are more heavily oriented toward production of final goods than maintenance, which results in greater susceptibility to periods of weaker industrial production. In contrast, safety supplies experienced relatively faster growth. This is a result of lower cyclicality due to the products being used in MRO applications, growth in our installed base of vending devices which disproportionately dispense personal protective equipment (PPE), and strong growth with warehousing customers who are strong consumers of PPE. Other product lines is a mix of OEM- and MRO-oriented products, and relatively strong growth within the latter (e.g., janitorial) was partially offset by relatively slow growth in the former (e.g., tools, cutting tools, material handling). These dynamics produced a meaningful divergence in the daily sales growth rates of our fastener versus our non-fastener product lines in 2024.
Annual Sales Changes, Sequential Trends, and End Market Performance
This section focuses on three distinct views of our business – annual sales changes by month, sequential trends, and end market performance. The first discussion regarding sales changes by month provides a good mechanical view of our business. The second discussion provides a framework for understanding the sequential trends (that is, comparing a month to the immediately preceding month, and also looking at the cumulative change from an earlier benchmark month) in our business. Finally, we believe the third discussion regarding end market performance provides insight into activities with our various types of customers.
35
Table of Contents
Annual Sales Changes, by Month
During the months noted below, all of our selling locations, when combined, had a DSR change of (compared to the same month in the preceding year):
Jan. Feb. Mar. Apr. May June July Aug. Sept. Oct. Nov. Dec.
2024 1.6 % 2.6 % 1.8 % 0.7 % 1.5 % 3.3 % 0.5 % 2.1 % 3.2 % 2.8 % 3.4 % 0.0 %
2023 11.2 % 9.6 % 6.8 % 7.8 % 5.2 % 4.7 % 3.7 % 3.6 % 5.0 % 1.9 % 3.8 % 5.3 %
Sequential Trends
We find it helpful to think about the monthly sequential changes in our business using the analogy of climbing a stairway – This stairway has several predictable landings where there is a pause in the sequential gain (i.e., April, July, and October to December), but generally speaking, climbs from January to October. The October landing then establishes the benchmark for the start of the next year.
History has identified these landings in our business cycle. They generally relate to months where certain holidays impair business days and/or seasons impact certain end markets, particularly non-residential construction. The first landing centers on Easter and the Good Friday holiday that precedes it, which in any given year can fall in March or April, the second landing centers on July 4th, and the third landing centers on the approach of winter with its seasonal impact on primarily our non-residential construction business and with the Christmas/New Year holidays. The holidays we noted impact the trends because they either move from month-to-month or because they move around during the week.
The table below shows the pattern to the sequential change in our daily sales. The line labeled 'Benchmark' is a historical average of our sequential daily sales change for the trailing five year average that excludes 2020. We have excluded 2020 from the average as the effects of the pandemic created unusual sequential patterns that we do not consider representative of normal trends. We believe this time frame serves to show the historical pattern and could serve as a benchmark. The '2024' and '2023' lines represent our actual sequential daily sales changes. The '24Delta' and '23Delta' lines indicate the difference between the 'Benchmark' and the actual results in the respective year. Under normal circumstances, the sequential trends shown below are directly linked to fluctuations in our end markets. Further, in any given month it is possible to get significant deviation from the benchmark.
It is important to note that these benchmarks are historical averages. In a year where demand is strong, our daily sales growth rates will tend to have more months that exceed the benchmark than fall below it. In a year where demand is weak, we will tend to have more months that fall short of the benchmark than exceed it. In both cases, there is a random element that makes it difficult to know how any single month will perform and puts greater relevance on performance trends over multiple periods.
Jan. (1)
Feb. Mar. Apr. May June July Aug. Sept. Oct. Cumulative
Change from
Jan. to Oct.
Benchmark (2)
0.1 % 1.6 % 3.3 % -0.7 % 2.5 % 1.4 % -3.2 % 2.7 % 3.6 % -2.1 % 9.2 %
2024 -0.7 % 2.7 % 0.2 % -1.3 % 1.5 % 1.6 % -5.3 % 3.0 % 5.1 % -3.4 % 3.6 %
24Delta -0.8 % 1.1 % -3.1 % -0.6 % -1.1 % 0.2 % -2.1 % 0.3 % 1.5 % -1.3 % -5.6 %
2023 -0.4 % 1.7 % 1.0 % -0.2 % 0.7 % -0.2 % -2.6 % 1.3 % 4.0 % -3.0 % 2.3 %
23Delta -0.5 % 0.1 % -2.3 % 0.5 % -1.9 % -1.5 % 0.5 % -1.4 % 0.4 % -0.9 % -6.8 %
(1)
The January figures represent the percentage change from the previous October, whereas the remaining figures represent the percentage change from the previous month.
(2)
The benchmark for each month is the average of the previous five years for that month. As COVID-19-related surge sales made sequential averages in 2020 unrepresentative, the benchmark uses a preceding five-year average that excludes 2020.
Note – Amounts may not foot due to rounding difference.
36
Table of Contents
A graph of the sequential daily sales change patterns discussed above, starting with a base of '100' in the previous October and ending with the next October, would be as follows:
End Market Performance
We estimate approximately 70% to 75% of our business is with customers engaged in some type of manufacturing, a significant subset of which finds its way into the heavy equipment market. As previously addressed, we believe these markets contracted slightly in 2024. Our manufacturing end markets outperformed primarily due to the relative strength we are experiencing with key account customers with significant managed spend where our service model and technology is particularly impactful. This disproportionately benefits manufacturing customers. The DSR changes to our manufacturing customers, when compared to the same periods in the prior year, were as follows:
DSR change - manufacturing customers Q1 Q2 Q3 Q4 Annual
2024 2.6 % 2.7 % 3.0 % 3.3 % 2.9 %
2023 14.4 % 10.4 % 6.2 % 4.7 % 8.9 %
We estimate approximately 25% to 30% of our business is with customers engaged in a wide range of activities, none of which individually constitute 10% of sales. This includes non-residential construction, reseller, transportation, and government customers. Weakness within our construction end market reflected the ongoing effect of our reduced physical footprint and reduced local inventory tailored to smaller, local contractors. Weakness within our reseller end market reflected efforts in many industries to reduce channel inventories. Strength in our transportation end market reflected strong growth with customers who manage large networks or warehouses, who have increased spend with us due to our ability to meet their needs for rapid fulfillment on a large scale. The DSR changes to our non-manufacturing customers, when compared to the same periods in the prior year, was as follows:
DSR change - non-manufacturing customers Q1 Q2 Q3 Q4 Annual
2024 0.0 % -1.0 % -1.5 % -0.3 % -0.7 %
2023 -3.7 % -5.3 % -1.3 % 0.9 % -2.4 %
37
Table of Contents
Product Performance
Our products fall into two functional subsets: (1) OEM parts which become part of a customer's finished good and (2) MRO which provide for the maintenance, repair, and ongoing operations of a customer's facility.
While certain products in our other product categories have an OEM application, such as welding consumables or metal cutting carbides, the majority of our sales for OEM applications are of fasteners. As a result, the best way to understand the change in our production business is to examine the results in our fastener product line (which represents 30% to 35% of our business). From a company perspective, the DSR changes of fasteners, when compared to the same periods in the prior year, were as follows (note: this information includes all end markets):
DSR change - fasteners Q1 Q2 Q3 Q4 Annual
2024 -4.4 % -3.0 % -4.0 % -1.4 % -3.3 %
2023 7.0 % 0.0 % -2.0 % -2.3 % 0.7 %
We continued to experience a divergence in the performance of our fastener versus our non-fastener product lines in 2024.
This divergence was due in part to relatively weak performance from our fastener product line. Fasteners are more heavily oriented toward production of final goods than maintenance, which results in greater susceptibility to periods of weaker industrial production, such as we experienced in 2024. In addition, due to its greater commodity content and shipping costs, fastener pricing can be more sensitive to cyclical trends. In 2024, weak business activity did contribute to slightly lower pricing for our fastener products.
By contrast, while we do sell significant quantities of MRO fasteners, the best way to understand the change in our MRO business is to examine the results in our non-fastener product lines, which include safety, tools, janitorial, and other products. From a company perspective, the DSR changes of non-fasteners, when compared to the same periods in the prior year, were as follows (note: this information includes all end markets):
DSR change - non-fasteners Q1 Q2 Q3 Q4 Annual
2024 5.2 % 4.2 % 4.7 % 4.3 % 4.6 %
2023 10.3 % 9.2 % 7.5 % 6.6 % 8.4 %
Our non-fastener business is not immune to the impact of industrial cycles, but because it is more dependent on whether a facility is operating than how much product that facility is producing, it does tend to exhibit less volatility in its growth than our fastener business. We also expect growth of our non-fastener products to outperform growth of our fastener products over the course of a cycle. This reflects three things: the non-fastener market is larger than the fastener market, we are under penetrated in the non-fastener market relative to the fastener market, and industrial vending lends itself to sales of non-fastener products. The MRO orientation of our non-fastener category and our capabilities in vending played the greatest roles in the ability of our non-fastener products to outperform fasteners in 2024.
Gross Profit
The gross profit percentage during each period was as follows:
Q1 Q2 Q3 Q4 Annual
2024 45.5 % 45.1 % 44.9 % 44.8 % 45.1 %
2023 45.7 % 45.5 % 45.9 % 45.5 % 45.7 %
Our gross profit, as a percentage of net sales, was 45.1% in 2024 and 45.7% in 2023. Our gross profit percentage was primarily impacted by two factors. First, we experienced unfavorable customer and product mix. This reflects relatively stronger growth from large customers, including Onsite customers, and non-fastener products, each of which tend to have a lower gross profit percentage than our business as a whole. Second, we experienced product margin pressure. In safety, over the course of the year we incurred certain costs to support our customers' short-term operations, but also to prepare for incremental volumes that we expect to materialize in 2025. Other product lines exhibited stability in product margin throughout the year, but did not recover the margin pressure that was experienced in the latter part of 2023 and faced difficult comparisons year-over-year. These factors were only slightly offset by higher price-cost, which reflects the reversal in the first half of 2024 of the negative price-cost experienced in the first half of 2023.
SG&A Expenses
SG&A expenses, as a percentage of net sales, increased to 25.1% in 2024 from 24.9% in 2023. We continued to invest in areas, such as Onsite, technology and analytics personnel, and sales-related travel that we view as critical to supporting future growth. We managed expenses not directly related to customer acquisition and growth more tightly, but the overall level of investment produced negative leverage at the growth rates experienced in 2024.
38
Table of Contents
The percentage change in employee-related, occupancy-related, and all other SG&A expenses compared to the same periods in the preceding year, is outlined in the table below.
Approximate Percentage
of Total SG&A Expenses Twelve-month Period
2024 2023
Employee-related expenses 70% to 75% 3.2 % 3.4 %
Occupancy-related expenses 15% to 20% 2.1 % 4.2 %
All other SG&A expenses 10% to 15% 8.1 % 4.2 %
Employee-related expenses include: (1) payroll (which includes cash compensation, stock option expense, and profit sharing), (2) health care, (3) personnel development, and (4) social taxes.
Our employee-related expenses increased in 2024 from 2023. This was related to: higher base pay and employment taxes as a result of increased FTE during the period and moderate wage inflation; and higher healthcare costs due to growth in the number and size of claims. These factors were partly offset by a decline in bonuses and a decline in profit sharing reflecting slower sales and profit growth versus the prior year.
The table below summarizes the percentage change in our FTE headcount at the end of the periods presented compared to the end of the prior period:
Twelve-month Period
2024 2023
Selling personnel (1)
-0.1 % 4.1 %
Distribution/Transportation personnel 3.7 % 4.2 %
Manufacturing personnel 3.7 % 0.1 %
Organizational support personnel (2)
6.0 % 8.6 %
Total personnel 1.1 % 4.4 %
(1)
Of our Selling Personnel, 80%-85% are attached to a specific in-market location.
(2)
Organizational support personnel consists of: (1) Sales & Growth Driver Support personnel (35% to 40% of category), which includes sourcing, purchasing, supply chain, product development, etc.; (2) IT personnel (35% to 40% of category); and (3) Administrative Support personnel (22% to 27% of category), which includes human resources, FSB, accounting and finance, senior management, etc.
Occupancy-related expenses include: (1) building rent and depreciation, (2) building utility costs, (3) equipment related to our branches and distribution locations, and (4) industrial vending equipment and bins utilized as part of FMI services (we consider this hardware to be a logical extension of our in-market operations and classify the depreciation and repair costs as occupancy expenses).
Our occupancy-related expenses increased in 2024 from 2023. This was related to: moderately higher costs and depreciation for the maintenance, upgrade, and installation of equipment in hub and non-hub facilities; and a slight rise in branch rents, which was more evident in 2024 than in preceding years as we are no longer actively reducing our branch locations and the associated costs.
All other SG&A expenses include: (1) selling-related transportation, (2) IT expenses, (3) general corporate expenses, which consists of legal expenses, general insurance expenses, travel and marketing expenses, etc., and (4) sales of property and equipment.
Combined, all other SG&A expenses increased in 2024 from 2023. This was related to: selling-related transportation costs were higher reflecting higher lease costs as we refreshed our fleet of pick-ups, which more than offset lower fuel expense; higher expenses related to Fastenal-sponsored trade events, such as our Customer Expo held in April, and general marketing costs; higher spending on IT; and higher general insurance costs.
Net Interest
We had higher interest income reflecting the investment of cash balances into higher earning short-term instruments throughout 2024 as part of a program we began in the fourth quarter of 2023. We had lower interest expense in 2024. We carried lower average borrowings relative to 2023 primarily from cash generated from working capital reductions enabling us to reduce outstanding revolver debt under our Credit Facility. The increase in interest income and the reduction in interest expense resulted in net interest expense of $1.9 in 2024 compared to $6.7 in 2023.
39
Table of Contents
Income Taxes
We recorded income tax expense of $357.5 in 2024, or 23.7% of income before income taxes, compared to $367.0 in 2023, or 24.1% of income before income taxes. We believe our ongoing tax rate, absent any discrete tax items or broader changes to tax law, will be approximately 24.5%. Our tax rate in 2024 was below our expected ongoing tax rate due to the tax benefits associated with (1) the exercise of stock options during the period and (2) return to provision adjustments processed during the year.
Net Income
Net income, net income per share, the percentage change in net income, and the percentage change in net income per share, were as follows:
Dollar Amounts 2024 2023
Net income $ 1,150.6 1,155.0
Basic net income per share 2.01 2.02
Diluted net income per share 2.00 2.02
Percentage Change 2024 2023
Net income -0.4 % 6.3 %
Basic net income per share -0.6 % 6.7 %
Diluted net income per share -0.6 % 6.7 %
2024 2023
Tax Rate 23.7 % 24.1 %
During 2024, net income per share decreased. Volume growth in 2024 was not sufficient to produce SG&A leverage that could offset mix-related gross margin contraction, resulting in operating margin contraction that was only partially offset by our modest growth in sales, lower net interest expense, and a more favorable tax rate.
Liquidity and Capital Resources
Net Cash Provided by Operating Activities
Net cash provided by operating activities in dollars and as a percentage of net income were as follows:
2024 2023
Net cash provided $ 1,173.3 1,432.7
% of net income 102.0 % 124.0 %
In 2024, we experienced a decrease in our operating cash flow as a percentage of net income. The decrease in operating cash flow, as a percent of net income, primarily reflects our operating assets and liabilities being a use of cash in 2024 as compared to a source of cash in 2023. This was primarily attributable to investing in inventory in 2024 as opposed to reducing inventory in 2023.
40
Table of Contents
Trade Working Capital Assets
The following table sets forth the dollar and percentage change in accounts receivable, net, inventories, and accounts payable for the period ended December 31:
Twelve-month
Dollar Change Twelve-month
Percentage Change
2024 2024 2024
Accounts receivable, net $ 1,108.6 21.0 1.9 %
Inventories 1,645.0 122.3 8.0 %
Trade working capital $ 2,753.6 143.3 5.5 %
Accounts payable $ 287.7 23.6 8.9 %
Trade working capital, net $ 2,465.9 119.7 5.1 %
Net sales in last three months $ 1,824.5 65.9 3.7 %
Note – Amounts may not foot due to rounding difference.
The increase in our accounts receivable balance in 2024 was primarily attributable to growth in sales to our customers.
Our inventory balances over time will respond to business activity, though various factors produce a looser relationship to our monthly sales patterns than we tend to experience in accounts receivable. One reason for this is because it is cyclical. We source significant quantities of product from overseas, and the lead time involved in procuring these products is typically longer than the visibility we have into future monthly sales patterns. As a result, trends in our inventory will often lag trends in economic conditions. A second reason relates to product cost and the length of our supply chain. A significant proportion of our products, particularly fasteners, are sourced from Asia and transported primarily by ship and rail to our North American network for sale. This requires us to purchase a meaningful quantity of our products months in advance of those products being available for sale in our North American facilities. Product that is in transit is in our inventory but is not available for sale, which can create a lag in our ability to adjust inventory levels or costs in response to rapid changes in economic or cost conditions. A third factor that tends to require incremental inventory increases over time is our growth drivers, including our FMI offerings, Onsite channel, and international expansion, all of which tend to require significant investments in inventory.
The increase in our inventory balance in 2024 was primarily attributable to three factors. First, our inventory increased as a result of growth in sales to our customers and the addition of stock to ensure we can support our customers' future growth. Second, we added $30.0 to $35.0 in stock to improve service to our in-market locations and generate efficiencies in our hubs. Third, we took advantage of year-end opportunities arising from our suppliers' desire to reduce inventory at year-end. These factors were partially offset by the effects of soft underlying business activity and modest product cost deflation.
The increase in our accounts payable balance in 2024 was primarily attributable to an increase in our product purchases as reflected in the growth in inventories.
The approximate percentage mix of inventory stocked at our selling locations versus our distribution center and manufacturing locations was as follows at year end:
2024 2023
Selling locations 59 % 64 %
Distribution center and manufacturing locations 41 % 36 %
Total 100 % 100 %
Lease Obligations
We have facilities, equipment, and vehicles leased under operating leases. A discussion of our lease obligations is contained in Note 8 of the Notes to Consolidated Financial Statements.
41
Table of Contents
Net Cash Used in Investing Activities
Net cash used in investing activities in dollars and as a percentage of net income were as follows:
2024 2023
Net cash used $ 214.5 161.2
% of net income 18.6 % 14.0 %
Our net cash used in investing activities increased in 2024 from 2023. This increase was primarily related to investments for net capital expenditures.
Property and equipment expenditures typically consist primarily of: (1) purchases related to FMI hardware, (2) purchases of property and equipment related to expansion of and enhancements to distribution centers, owned or leased branch properties, and other company facilities, (3) spending on software and hardware for our information processing systems, (4) the addition of fleet vehicles, and (5) the addition of manufacturing equipment. Proceeds from the sales of property and equipment, typically for the planned disposition of pick-up trucks as well as distribution vehicles and trailers in the normal course of business, are netted against these purchases and additions.
Set forth below is a recap of our 2024 and 2023 net capital expenditures in dollars and as a percentage of net sales and net income:
2024 2023
Manufacturing, warehouse and packaging equipment, industrial vending equipment, and facilities $ 145.8 83.9
Shelving and related supplies for in-market location openings and for product expansion at existing in-market locations 23.5 24.0
Data processing software and equipment 25.5 33.4
Real estate and improvements to branch locations 8.7 7.0
Vehicles 23.0 24.5
Purchases of property and equipment 226.5 172.8
Proceeds from sale of property and equipment (12.4) (12.2)
Net capital expenditures 214.1 160.6
% of net sales 2.8 % 2.2 %
% of net income 18.6 % 13.9 %
Our net capital expenditures in 2024 increased when compared to 2023, though they were below our anticipated range of $235.0 to $255.0 for the year. This was primarily related to two factors. First, there was less demand to install incremental picking modules in our in-market locations than we anticipated. Second, spending on FMI hardware was lower, primarily as a result of lower FASTBin signings and installations than anticipated.
For 2025, we expect our investment in property and equipment, net of proceeds from sales, to be within a range of $265.0 to $285.0, an increase from $214.1 in 2024. This increase reflects three items. First, we expect elevated IT spending as projects that were planned in 2024, but experienced delays, are now expected to occur in 2025. Second, we expect higher distribution center spending to complete our upgraded Utah hub, begin construction on a new Atlanta hub, and improve our picking capacity and efficiency across our hub network. Third, we expect greater outlays for FMI hardware reflecting an increase in our targeted signings.
42
Table of Contents
Net Cash Used in Financing Activities
Net cash used in financing activities in dollars and as a percentage of income were as follows:
2024 2023
Cash dividends paid $ 893.3 1,016.8
% of net income 77.6 % 88.0 %
Total returned to shareholders $ 893.3 1,016.8
% of net income 77.6 % 88.0 %
Proceeds from the exercise of stock options $ (39.6) (30.1)
% of net income -3.4 % -2.6 %
Debt obligations payments (proceeds), net $ 60.0 295.0
% of net income 5.2 % 25.5 %
Net cash used $ 913.7 1,281.7
The decrease in net cash used in financing activities reflects two factors. First, we had lower dividend payments. While we increased regular dividend payments in 2024 by 11.7%, in the fourth quarter of 2023 we paid a special fifth dividend that did not recur in 2024. Second, we used less cash to reduce outstanding debt obligations in 2024 than we did in 2023, primarily because we carried lower balances on our Credit Facility throughout 2024. These uses of cash were only partly offset by an increase in the exercise of stock options.
Dividends
We declared a quarterly dividend of $0.43 per share on January 16, 2025. In 2024, we paid aggregate annual dividends per share of $1.56. In 2023, we paid aggregate annual dividends per share of $1.78, which included $1.40 per share in regular quarterly dividends and a $0.38 per share special dividend paid in December 2023.
Stock Purchases
We did not purchase any of our common stock in 2024 or 2023.
We have authority to purchase up to 6,200,000 additional shares of our common stock under the July 12, 2022 authorization. This authorization does not have an expiration date.
Debt
In order to fund the considerable cash needed to expand our industrial vending business, expand capacity and increase the use of automation in our distribution centers, and pay dividends, we have borrowed under our Credit Facility and our Master Note Agreement in recent periods.
Our borrowings under the Credit Facility and Master Note Agreement peaked during each quarter of 2024 as follows:
Peak borrowings 2024
First quarter $ 390.0
Second quarter 300.0
Third quarter 305.0
Fourth quarter 300.0
43
Table of Contents
As of December 31, 2024, we had $0.0 outstanding under the Credit Facility and had contingent obligations from letters of credit outstanding under the Credit Facility in an aggregate face amount of $31.2. As of December 31, 2024, we had loans outstanding under the Master Note Agreement of $200.0. Descriptions of our Credit Facility and Master Note Agreement are contained in Note 9 of the Notes to Consolidated Financial Statements.
Material Cash Requirements
Our material cash requirements for known contractual obligations include capital expenditures, debt, and lease obligations, each of which are discussed in more detail earlier in this section. We believe that net cash provided by operating activities will be adequate to meet our liquidity and capital needs for these items in the short-term over the next 12 months and also in the long-term beyond the next 12 months. We also have cash requirements for purchase orders and contracts for the purchase of inventory and other goods and services, which are based on current distribution needs and are fulfilled by our suppliers within short time horizons. We do not have significant agreements for the purchase of inventory or other goods or services specifying minimum order quantities. In addition, we may have liabilities for uncertain tax positions but we do not believe any of these liabilities will be material. A discussion of income taxes is contained in Note 7 of the Notes to Consolidated Financial Statements.
Unremitted Foreign Income
Approximately $197.5 of cash and cash equivalents were held by non-U.S. subsidiaries on December 31, 2024. These funds may create foreign currency translation gains or losses depending on the functional currency of the entity holding the cash. We have considered the financial requirements of each foreign subsidiary and our parent company and will continue to reinvest these funds to support our expansion activities outside the U.S., even after taking into consideration the deemed repatriation and transition tax under the Tax Cuts and Jobs Act. The income tax impact of repatriating cash associated with investments in foreign subsidiaries is discussed in Note 7 of the Notes to Consolidated Financial Statements.
Effects of Inflation
We observed very modest deflationary conditions in 2024, primarily for fasteners. Most inputs, including steel, energy, and domestic transportation costs, experienced price levels that were stable to slightly down during the year, resulting in sustained slight deflation in our inventory and slightly lower pricing affecting our sales. However, given the immaterial impact of these changes on our financials, we did not institute any broad pricing actions through 2024. The primary exception to the modestly deflationary tenor of the marketplace in 2024 was in transportation costs for imported goods, where we experienced inflation in container rates through much of 2024. We took actions to mitigate these effects in the latter part of the year. The combined net effect on our gross profit percentage of these trends in cost and price inflation was immaterial in 2024.
44
Table of Contents
PRIOR YEAR RESULTS ENDED 2023
Results of Operations
The following table sets forth consolidated statements of income information (as a percentage of net sales) for the periods ended December 31:
2023 2022
Net sales 100.0 % 100.0 %
Gross profit 45.7 % 46.1 %
SG&A expenses
24.9 % 25.2 %
Operating income 20.8 % 20.8 %
Net interest expense -0.1 % -0.2 %
Income before income taxes 20.7 % 20.6 %
Note – Amounts may not foot due to rounding difference.
Sales
The table below sets forth net sales and daily sales for the periods ended December 31, and changes in such sales from the prior period to the more recent period:
2023 2022
Net sales $ 7,346.7 6,980.6
Percentage change 5.2 % 16.1 %
Business days 253 254
Daily sales $ 29.0 27.5
Percentage change 5.7 % 15.7 %
Daily sales impact of currency fluctuations -0.3 % -0.5 %
The increase in net sales noted above for 2023 was due to higher unit sales of MRO, OEM, and construction supplies, as well as higher pricing as further set forth below.
We believe higher unit sales in 2023 were primarily a result of our ability to gain market share, as most measures of industrial activity were flat to down throughout the period. Despite this challenging environment, in 2023 we produced net sales growth of 5.2% and, owing to one fewer selling day in the period, daily sales growth of 5.7%. Growth was led by our transportation customers, which includes sales to transportation services customers as the warehousing operations of retailer-oriented customers, and manufacturing end markets, which benefit disproportionately from our shift to a key account model. Our non-residential construction and reseller customers contracted during the period, which we believe is due to our shift to a key account model which tends to de-emphasize walk-in, over-the-counter, and infrequent transactions.
Price contributed 160 to 190 basis points to our net sales growth in 2023. This contribution to growth from price was primarily due to easier comparisons in the first six months of 2023. For instance, in the first six months of 2023 contribution to growth from price averaged 240 to 270 basis points, while in the third and fourth quarters of 2023 contribution to growth from price averaged 110 to 140 basis points and 50 to 80 basis points, respectively.
We increased total Onsite locations, the installed base of FMI devices, and our Digital Footprint in 2023, which enhanced the value we provide to our customers and supported our growth and efficiency. The rate of penetration we achieved with these growth drivers was uneven, however. We signed 326 Onsites in 2023, below our goal at the start of 2023 of 375 to 400 units and slightly below the prior year signings of 356 units. We signed 24,126 FMI MEUs, meeting our goal at the start of 2023 of 23,000 to 25,000 MEUs and meaningfully above the prior year signings of 20,735 MEUs. We expanded the proportion of our sales running through our Digital Footprint to 56.1%, below our goal at the start of 2023 of 65.0% but above the prior year level of 49.3%.
45
Table of Contents
Sales by Product Line
From a product standpoint, we have three categories: fasteners (including fasteners used in OEM and MRO), safety supplies, and other product lines, the latter of which includes eight smaller product categories, such as tools, janitorial supplies, and cutting tools. The percent of sales in the periods below were as follows:
2023 2022
OEM fasteners 20.1 % 20.4 %
MRO fasteners 12.3 % 13.6 %
Total fasteners 32.4 % 34.0 %
Safety supplies 21.2 % 20.8 %
Other product lines 46.4 % 45.2 %
Total non-fasteners 67.6 % 66.0 %
The shifts in product mix in 2023 compared to 2022 are largely attributable to two factors. First, fasteners are more heavily oriented toward production of final goods than maintenance, which results in greater susceptibility to periods of weaker industrial production. Second, pricing for fasteners has decelerated at a faster pace than non-fastener products. These dynamics produced a meaningful divergence in the daily sales growth rates of our fastener versus our non-fastener product lines in 2023.
Annual Sales Changes, Sequential Trends, and End Market Performance
This section focuses on three distinct views of our business – annual sales changes by month, sequential trends, and end market performance. The first discussion regarding sales changes by month provides a good mechanical view of our business. The second discussion provides a framework for understanding the sequential trends (that is, comparing a month to the immediately preceding month, and also looking at the cumulative change from an earlier benchmark month) in our business. Finally, we believe the third discussion regarding end market performance provides insight into activities with our various types of customers.
Annual Sales Changes, by Month
During the months noted below, all of our selling locations, when combined, had a DSR change of (compared to the same month in the preceding year):
Jan. Feb. Mar. Apr. May June July Aug. Sept. Oct. Nov. Dec.
2023 11.2 % 9.6 % 6.8 % 7.8 % 5.2 % 4.7 % 3.7 % 3.6 % 5.0 % 1.9 % 3.8 % 5.3 %
2022 14.9 % 21.3 % 19.1 % 20.3 % 17.6 % 16.0 % 18.1 % 16.1 % 13.7 % 13.6 % 10.2 % 8.0 %
Sequential Trends
The table below shows the pattern to the sequential change in our daily sales. The line labeled 'Benchmark' is a historical average of our sequential daily sales change for the trailing five year average that excludes 2020. We have excluded 2020 from the average as the effects of the pandemic created unusual sequential patterns that we do not consider representative of normal trends. We believe this time frame serves to show the historical pattern and could serve as a benchmark. The '2023' and '2022' lines represent our actual sequential daily sales changes. The '23Delta' and '22Delta' lines indicate the difference between the 'Benchmark' and the actual results in the respective year. Under normal circumstances, the sequential trends shown below are directly linked to fluctuations in our end markets. Further, in any given month it is possible to get significant deviation from the benchmark.
46
Table of Contents
It is important to note that these benchmarks are historical averages. In a year where demand is strong, our daily sales growth rates will tend to have more months that exceed the benchmark than fall below it. In a year where demand is weak, we will tend to have more months that fall short of the benchmark than exceed it. In both cases, there is a random element that makes it difficult to know how any single month will perform and puts greater relevance on performance trends over multiple periods.
Jan. (1)
Feb. Mar. Apr. May June July Aug. Sept. Oct. Cumulative
Change from
Jan. to Oct.
Benchmark (2)
0.2 % 1.5 % 3.8 % -0.5 % 2.7 % 2.0 % -3.1 % 2.9 % 3.6 % -1.9 % 11.2 %
2023 -0.4 % 1.7 % 1.0 % -0.2 % 0.7 % -0.2 % -2.6 % 1.3 % 4.0 % -3.0 % 2.3 %
23Delta -0.6 % 0.1 % -2.9 % 0.2 % -2.0 % -2.1 % 0.5 % -1.6 % 0.4 % -1.1 % -8.8 %
2022 1.7 % 3.1 % 3.6 % -1.2 % 3.2 % 0.2 % -1.6 % 1.3 % 2.7 % -0.1 % 11.7 %
22Delta 1.5 % 1.6 % -0.2 % -0.7 % 0.6 % -1.7 % 1.5 % -1.6 % -0.9 % 1.8 % 0.5 %
(1)
The January figures represent the percentage change from the previous October, whereas the remaining figures represent the percentage change from the previous month.
(2)
The benchmark for each month is the average of the previous five years for that month. As COVID-19-related surge sales made sequential averages in 2020 unrepresentative, the benchmark uses a preceding five-year average that excludes 2020. We also exclude the impact of the 2017 Mansco acquisition.
Note – Amounts may not foot due to rounding difference.
A graph of the sequential daily sales change patterns discussed above, starting with a base of '100' in the previous October and ending with the next October, would be as follows:
End Market Performance
The DSR changes to our manufacturing customers, when compared to the same periods in the prior year, were as follows:
DSR change - manufacturing customers Q1 Q2 Q3 Q4 Annual
2023 14.4 % 10.4 % 6.2 % 4.7 % 8.9 %
2022 23.9 % 23.1 % 22.6 % 16.0 % 21.3 %
47
Table of Contents
The DSR changes to our non-manufacturing customers, when compared to the same periods in the prior year, was as follows:
DSR change - non-manufacturing customers Q1 Q2 Q3 Q4 Annual
2023 -3.7 % -5.3 % -1.3 % 0.9 % -2.4 %
2022 6.9 % 6.9 % 1.0 % -0.8 % 3.5 %
Product Performance
From a company perspective, the DSR changes of fasteners, when compared to the same periods in the prior year, were as follows (note: this information includes all end markets):
DSR change - fasteners Q1 Q2 Q3 Q4 Annual
2023 7.0 % 0.0 % -2.0 % -2.3 % 0.7 %
2022 24.6 % 21.2 % 18.2 % 9.1 % 18.1 %
From a company perspective, the DSR changes of non-fasteners, when compared to the same periods in the prior year, were as follows (note: this information includes all end markets):
DSR change - non-fasteners Q1 Q2 Q3 Q4 Annual
2023 10.3 % 9.2 % 7.5 % 6.6 % 8.4 %
2022 15.0 % 16.0 % 14.4 % 11.6 % 14.2 %
Gross Profit
The gross profit percentage during each period was as follows:
Q1 Q2 Q3 Q4 Annual
2023 45.7 % 45.5 % 45.9 % 45.5 % 45.7 %
2022 46.6 % 46.5 % 45.9 % 45.3 % 46.1 %
Our gross profit, as a percentage of net sales, was 45.7% in 2023 and 46.1% in 2022. This decrease was primarily related to two factors. First, in 2023 customer and product mix had a negative effect on our gross profit percentage. We continued to experience relatively strong growth from larger customers, including Onsites, and non-fastener products, each of which tend to have a lower gross profit percentage than our business as a whole. Second, we had higher organizational/overhead costs, including from higher inbound freight costs and working capital needs being relieved from inventory and generating higher period costs. These negative effects were partly offset by favorable freight costs, which reflects elevated domestic freight sales leveraging what are relatively stable costs to support our captive fleet, lower expenses related to external freight providers, and lower fuel costs.
SG&A Expenses
Our SG&A expenses, as a percentage of net sales, improved to 24.9% in 2023 from 25.2% in 2022. This primarily reflected improvement, as a percentage of net sales, in employee-related expenses as bonuses and commissions were down as a result of slower sales and profit growth in 2023 versus the prior year.
The percentage change in employee-related, occupancy-related, and all other SG&A expenses compared to the same periods in the preceding year, is outlined in the table below.
Approximate Percentage
of Total SG&A Expenses Twelve-month Period
2023 2022
Employee-related expenses 70% to 75% 3.4 % 14.7 %
Occupancy-related expenses 15% to 20% 4.2 % 2.6 %
All other SG&A expenses 10% to 15% 4.2 % 18.5 %
Our employee-related expenses increased in 2023 from 2022. This was related to higher base pay and employment taxes as a result of increased FTE during the period and moderate wage inflation. This was partly offset by a decline in bonuses reflecting slower sales and profit growth versus the prior year.
48
Table of Contents
The table below summarizes the percentage change in our FTE headcount at the end of the periods presented compared to the end of the prior period:
Twelve-month Period
2023 2022
Selling personnel (1)
4.1 % 7.9 %
Distribution/Transportation personnel 4.2 % 8.4 %
Manufacturing personnel 0.1 % 12.4 %
Organizational support personnel (2)
8.6 % 9.5 %
Total personnel 4.4 % 8.3 %
(1)
Of our Selling Personnel, 80%-85% are attached to a specific in-market location.
(2)
Organizational support personnel consists of: (1) Sales & Growth Driver Support personnel (approximately 35% of category), which includes sourcing, purchasing, supply chain, product development, etc.; (2) IT personnel (35% to 40% of category); and (3) Administrative Support personnel (25% to 30% of category), which includes human resources, FSB, accounting and finance, senior management, etc.
Our occupancy-related expenses increased in 2023 from 2022. This was related to: slightly higher depreciation and expenses related to a higher installed base of our FMI suite of technologies; moderately higher costs and depreciation for the maintenance, upgrade, and installation of equipment in hub and non-hub facilities; and a slight rise in branch rents related to higher inflation and branch size.
Combined, all other SG&A expenses increased in 2023 from 2022. This was related to: higher spending on IT; higher general insurance costs; increased spending on travel and supplies; and higher bad debt expense. These elements were only partly offset by increased contributions from our supplier collaboration programs and increased income from asset sales related to our field truck fleet .
Net Interest
Our net interest expense was $6.7 in 2023 compared to $13.6 in 2022. We carried lower average debt balances in 2023 relative to the prior year, with cash generated from working capital reductions enabling us to reduce outstanding revolver debt under our Credit Facility. This was only partly offset by slightly higher average rates against borrowings under our Credit Facility due to changing interest rate levels in the marketplace. We also generated higher interest income in 2023 relative to the prior year.
Income Taxes
We recorded income tax expense of $367.0 in 2023, or 24.1% of income before income taxes, compared to $353.1 in 2022, or 24.5% of income before income taxes. The decrease in our tax rate in 2023 is due primarily to an increase in the tax benefit associated with the exercise of stock options.
Net Income
Net income, net income per share, the percentage change in net income, and the percentage change in net income per share, were as follows:
Dollar Amounts 2023 2022
Net income $ 1,155.0 1,086.9
Basic net income per share 2.02 1.89
Diluted net income per share 2.02 1.89
Percentage Change 2023 2022
Net income 6.3 % 17.5 %
Basic net income per share 6.7 % 17.7 %
Diluted net income per share 6.7 % 17.8 %
2023 2022
Tax Rate 24.1 % 24.5 %
During 2023, net income per share increased, primarily due to higher sales, lower net interest expense, a lower tax rate, and lower average fully diluted shares outstanding as a result of our buying back shares in 2022.
49
Table of Contents
Liquidity and Capital Resources
Net Cash Provided by Operating Activities
Net cash provided by operating activities in dollars and as a percentage of net income were as follows:
2023 2022
Net cash provided $ 1,432.7 941.0
% of net income 124.0 % 86.6 %
In 2023, we experienced an increase in our operating cash flow as a percentage of net income. The improvement in operating cash flow in 2023, as a percent of net income, reflects the reduced demand for working capital as a result of an improved supply chain and, to a lesser degree, slower business activity relative to the prior year.
Trade Working Capital Assets
The following table sets forth the dollar and percentage change in accounts receivable, net, inventories, and accounts payable for the period ended December 31:
Twelve-month
Dollar Change Twelve-month
Percentage Change
2023 2023 2023
Accounts receivable, net $ 1,087.6 74.4 7.3 %
Inventories 1,522.7 (185.3) -10.8 %
Trade working capital $ 2,610.3 (110.9) -4.1 %
Accounts payable $ 264.1 9.2 3.6 %
Trade working capital, net $ 2,346.2 (120.1) -4.9 %
Net sales in last three months $ 1,758.6 63.0 3.7 %
Note – Amounts may not foot due to rounding difference.
In 2023, the annual growth in net accounts receivable is primarily attributable to three factors. First, our receivables increased as a result of growth in sales to our customers. Second, we continue to experience a shift in our mix due to relatively stronger growth from national account customers, which tend to carry longer payment terms than our non-national account customers. Third, and to a lesser degree, customers have historically delayed payments at the end of years that are economically challenged, and we saw that effect in 2023.
In 2023, our inventories decreased, reflecting the absence of supply chain disruptions from the prior year. Our response at the time was to deepen our inventory as a means of maintaining high service to our customers, particularly for imported inventory. Dissipation of these disruptions has allowed us to shorten our product ordering cycle. It is also likely that slower business activity reduced the level of inventory our customers required us to maintain to meet their production needs.
In 2023, the annual growth in accounts payable was primarily attributable to our product purchases increasing to support the growth in our business. The growth in our accounts payable balance is below the growth in our sales, which reflects the dissipation of supply chain disruptions from the prior year. This allowed us to shorten our product ordering cycle in 2023 versus 2022.
The approximate percentage mix of inventory stocked at our selling locations versus our distribution center and manufacturing locations was as follows at year end:
2023 2022
Selling locations 64 % 58 %
Distribution center and manufacturing locations 36 % 42 %
Total 100 % 100 %
50
Table of Contents
Net Cash Used in Investing Activities
Net cash used in investing activities in dollars and as a percentage of net income were as follows:
2023 2022
Net cash used $ 161.2 163.0
% of net income 14.0 % 15.0 %
Our net cash used in investing activities in 2023 was comparable to 2022 and primarily related to investments for net capital expenditures.
Set forth below is a recap of our 2023 and 2022 net capital expenditures in dollars and as a percentage of net sales and net income:
2023 2022
Manufacturing, warehouse and packaging equipment, industrial vending equipment, and facilities $ 83.9 97.8
Shelving and related supplies for in-market location openings and for product expansion at existing in-market locations 24.0 21.5
Data processing software and equipment 33.4 30.6
Real estate and improvements to branch locations 7.0 12.4
Vehicles 24.5 11.5
Purchases of property and equipment 172.8 173.8
Proceeds from sale of property and equipment (12.2) (11.4)
Net capital expenditures 160.6 162.4
% of net sales 2.2 % 2.3 %
% of net income 13.9 % 14.9 %
Our net capital expenditures in 2023 were comparable to 2022, though they were below our original expectations for net capital investment during the year. The slower business environment in 2023 reduced the need to purchase certain equipment at the pace originally anticipated. We also saw the timing of certain outlays pushed out and, to a lesser extent, longer lead times on certain materials. It does not reflect the cancellation of any significant initiatives.
Net Cash Used in Financing Activities
Net cash used in financing activities in dollars and as a percentage of income were as follows:
2023 2022
Cash dividends paid $ 1,016.8 711.3
% of net income 88.0 % 65.4 %
Purchases of common stock — 237.8
% of net income — % 21.9 %
Total returned to shareholders $ 1,016.8 949.1
% of net income 88.0 % 87.3 %
Proceeds from the exercise of stock options $ (30.1) (9.2)
% of net income -2.6 % -0.8 %
Debt obligations payments (proceeds), net $ 295.0 (165.0)
% of net income 25.5 % -15.2 %
Net cash used $ 1,281.7 774.9
The increase in net cash used in financing activities reflects higher dividend payments, including a supplemental payment in December of 2023, and a reduction in our outstanding debt obligations. These uses of cash were only partly offset by the absence of common stock purchases that we made in the prior year and, to a lesser degree, the exercise of stock options.
51
Table of Contents
Dividends
We declared a quarterly dividend of $0.39 per share on January 17, 2024. In 2023, we paid aggregate annual dividends per share of $1.78. This included $1.40 per share in regular quarterly dividends and a $0.38 per share special dividend paid in December 2023 reflecting what was at the time our high cash balances, as well as our favorable outlook for future cash generation. In 2022, we paid aggregate annual dividends per share of $1.24.
Stock Purchases
In 2023, we did not purchase any of our common stock. In 2022, we purchased 5,000,000 shares of our common stock at an average price of approximately $47.58 per share.
We have authority to purchase up to 6,200,000 additional shares of our common stock under the July 12, 2022 authorization. This authorization does not have an expiration date.
Debt
Our borrowings under the Credit Facility and Master Note Agreement peaked during each quarter of 2023 as follows:
Peak borrowings 2023
First quarter $ 565.0
Second quarter 470.0
Third quarter 350.0
Fourth quarter 330.0
Effects of Inflation
In 2023, we observed easing in inflationary pressures for metals (especially steel), energy, and transportation services (especially overseas containers and shipping) resulting in stable costs for most of our product offering. As a result, we did not institute any broad pricing actions through 2023 and we saw our contribution to growth in daily sales due to price moderate throughout the year. The exception to this stability was cost deflation for imported goods, which resulted in modest price deflation specifically in our fastener product line over the course of the year. The net effect on our gross profit percentage of these trends in cost and price inflation was immaterial in 2023.
52
Table of Contents
Critical Accounting Estimates
In preparing our consolidated financial statements in conformity with U.S. GAAP, we must make decisions that impact the reported amounts of assets, liabilities, sales, and expenses, and the related disclosures. Such decisions include the selection of the appropriate accounting principles to be applied and the assumptions on which to base accounting estimates. In reaching such decisions, we apply judgments based on our understanding and analysis of relevant circumstances, historical experience, and actuarial valuations. Actual amounts could differ from those estimated at the time the consolidated financial statements are prepared.
Our most significant accounting policies, including Revenue Recognition and Inventories, are described in Note 1 of the Notes to Consolidated Financial Statements. Some of those significant accounting policies require us to make difficult, subjective, or complex judgments, or estimates. An accounting estimate is considered to be critical if it meets both of the following criteria: (i) the estimate requires assumptions about matters that are highly uncertain at the time the accounting estimate is made, and (ii) different estimates reasonably could have been used, or changes in the estimate that are reasonably likely to occur from period to period may have a material impact on the presentation of our financial condition, changes in financial condition, or results of operations. Our most critical accounting estimates include the following:
Allowance for Credit Losses – This reserve is for accounts receivable balances that are potentially uncollectible. The allowance for credit losses is based on an income statement approach which adjusts the ending balance sheet to take into consideration expected losses over the contractual lives of the receivables, considering factors such as historical data as a basis for future expected losses. If business or economic conditions change, our estimates and assumptions may be adjusted as deemed appropriate. Historically, actual required reserves have not varied materially from estimated amounts and our estimation and assumption methods have not materially changed during 2024.
Inventory valuation – Adjustments to the valuation of inventory are based on an analysis of inventory trends including reviews of inventory levels, sales information, and the on-hand quantities relative to the sales history for the product. Our methodology for estimating whether adjustments are necessary is continually evaluated for factors including significant changes in product demand, market conditions, condition of the inventory, or liquidation value. If business or economic conditions change, our estimates and assumptions may be adjusted as deemed appropriate. Historically, actual required adjustments have not varied materially from estimated amounts and our estimation and assumption methods have not materially changed during 2024.
General insurance reserves – These reserves are for general claims related to workers' compensation, property and casualty losses, and other general liability self-insured losses. The reserves are based on an analysis of reported claims and claims incurred but not yet reported related to our historical claim trends. We perform ongoing reviews of our insured and uninsured risks and use this information to establish appropriate reserve levels. We analyze historical trends, claims experience, and loss development patterns to ensure the appropriate loss development factors are applied to the incurred costs associated with the claims made. Historically, actual required reserves have not varied materially from estimated amounts and our estimation and assumption methods have not materially changed during 2024.
Recently Issued and Adopted Accounting Pronouncements
A description of recently issued and adopted accounting pronouncements, if any, is contained in Note 1 of the Notes to Consolidated Financial Statements.
53
Table of Contents