What changed in this filing

/stocks — the workspaceLOADING

Item 1. Business

2026-02-13 compared with 2025-02-14 · 140 added, 141 removed, 310 unchanged (48% of the section changed)

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Robinson,” “the company,” “we,” “us,” or “our”) is one of the largest global logistics providers in the world, with consolidated total revenues of $16.2 billion in 2025.

We deliver logistics like no one else.

Companies around the world look to us to reimagine supply chains, advance freight technology and solve logistics challenges — from the simple to the complex.

We are grounded in our promise to deliver exceptional customer success, using our expertise, scale and tailored solutions to help customers navigate increasingly complex global supply chains.

As a leader in Lean artificial intelligence (“AI”) supply chains, we deliver logistics like no one else.

For more than a century, companies everywhere have looked to us to reimagine how goods move.

We deliver tailored solutions across the world via truckload, less-than-truckload, ocean, air, and more.

With our unique combination of human insight and Lean AI working as one, supply chains move faster, smarter, and more sustainably.

Operating throughout North America, Europe, Asia, Oceania, South America, and the Middle East, we help ensure the seamless delivery of goods across industries and continents.

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The Robinson Operating Model is the foundation of our strategy, execution, and accountability throughout the organization.

Rooted in Lean principles, it has elevated our team and leaders to focus on accelerated opportunity identification and operational effectiveness in delivering value to our customers.

Leveraging our rich datasets supported by the framework of the Robinson Operating Model, our culture has embraced a disciplined approach to continuous improvement and speed of decision making.

As one of the world’s largest logistics platforms, our proprietary technology connects 83,000 customers and 450,000 carriers.

We work closely with a global network of transportation companies, including contracted motor carriers, railroads, and ocean and air carriers.

Rooted in Lean principles, it’s a disciplined approach to continuous improvement, driving operational effectiveness that allows us to deliver greater value to our customers.

Accelerated speed in decision-making allows us to more quickly identify and pursue opportunities.

Rigorous measurement allows for more strategic problem-solving and course correction.

We apply that same rigor to our innovation.

Lean AI is our unique and disciplined method of applying artificial intelligence, at scale, to achieve tangible business results.

Our innovations with AI , machine learning, and data science benefit our customers, contract carriers, and employees and help power our growth strategy.

We have expanded the use of generative and agentic AI in our industry, creating proprietary technology to perform work that defied automation for decades.

Our customers get better service, faster speed-to-market and more cost savings.

The contract carriers in our network get hyper-customized load recommendations and optimized appointment times for pickup and delivery, helping them run their businesses more efficiently.

AI also frees our people from repetitive, mundane tasks so they can focus on more strategic work.

Our enhancements to our dynamic costing and pricing models are key contributors to expanding our operating margins and growing volume and market share.

Our proprietary technolog y connects 75,000 customers and 450,000 contract carriers.

We work closely with a global network of transportation companies, including motor carriers, railroads, and ocean and air carriers.

We utilize those relationships to efficiently and cost-effectively arrange the transport of our customers’ freight.

In 2024, our customers trusted us to manage approximately 37 million shipments and $23 billion in freight.

In 2025, our customers trusted us to manage approximately 37 million shipments and $23 billion in f reight.

As an integral part of our transportation services, we also provide a wide range of value-added logistics services, such as freight consolidation, drop trailer, cross-border logistics, customs brokerage and trade compliance, supply chain consulting and design, and fully managed third-party logistics (“3PL”) and fourth-party logistics (“4PL”) solutions.

O ur global team of supply chain experts, differentiated technology, and integrated product portfolio across ocean, air, rail, and truck shipping bring unique value to the marketplace.

Our global perspective across all links in the supply chain are critical in supporting shippers through market volatility and global supply chain disruptions.

We are also a key driver of digital transformation in our industry.

Our innovations with artificial intelligence (“ AI ”), machine learning, and data science benefit our customers and help power our growth strategy.

We are expanding the use of generative AI in our industry, creating proprietary technology to perform work that defied automation for decades.

Our customers get better service, faster speed-to-market and more cost savings, while our people are freed from repetitive, mundane tasks so they can focus on more strategic work.

Our enhancements to our dynamic costing and pricing models are key contributors to expanding our operating margins and growing volume and market share.

Our global team of supply chain experts, differentiated technology, and integrated product portfolio across ocean, air, rail, and truck shipping bring unique value to the marketplace.

Our global perspective across all links in the supply chain is critical in supporting shippers through market volatility and global supply chain disruptions.

In addition to transportation and logistics services, we also provide sourcing services under the trade name Robinson Fresh ® (“Robinson Fresh”).

Our sourcing services consist primarily of the buying, selling, and/or marketing of fresh fruits, vegetables, and other value-added perishable items.

The foundation for much of our logistics expertise can be traced to this original business, founded in 1905, which gives us significant experience in handling produce and temperature controlled commodities.

We supply fresh produce through a network of independent produce growers and suppliers.

Our customers include grocery retailers, restaurants, foodservice distributors, and produce wholesalers.

In many cases, we also arrange the logistics and transportation of the products we sell and provide related supply chain services, such as replenishment, category management, and managed procurement services.

We have developed proprietary brands of produce and have exclusive licensing agreements to distribute fresh and value-added produce under recognized consumer brand names.

The produce for these brands is sourced through a preferred grower network and packed to order through contract packing agreements.

We have instituted quality assurance and monitoring procedures with each of these preferred growers.

Segment information.

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In November 2024, we launched C.H.

Robinson Managed Solutions™ to address a growing gap in the marketplace for shippers wanting seamless access to 4PL services, 3PL, managed transportation and Transportation Management Services (“TMS”) technology from one provider.

Robinson Managed Solutions™ to address a growing gap in the marketplace for shippers wanting seamless access to 4PL services, 3PL managed transportation, and transportation management system (“TMS”) technology from one provider.

Consulting services, logistics optimization, and day-to-day logistics management services formerly offered through our TMC division are now offered through Managed Solutions.

Other Surface Transportation revenues are primarily earned by our Europe Surface Transportation operating segment.

Europe Surface Transportation provides transportation and logistics services, including truckload and LTL transportation services, across Europe.

Other Surface Transportation revenues were primarily earned by our Europe Surface Transportation operating segment.

Europe Surface Transportation provided transportation and logistics services, including truckload and LTL transportation services, across Europe.

The sale of our Europe Surface Transportation business was announced in July 2024 and closed in February 2025.

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Through our contracts with motor carriers, we have access to dry vans, temperature-controlled vans, flatbeds, and bulk capacity.

Through the use of our proprietary Navisphere platform ® , we connect our customers with contracted motor carriers that specialize in their transportation lanes and product types, and we help contracted motor carriers optimize the usage of their equipment.

Through the use of our proprietary Navisphere ® platform, we connect our customers with contracted motor carriers that specialize in their transportation lanes and product types, and we help contracted motor carriers optimize the use of their equipment.

LTL transportation involves the shipment of single or multiple pallets of freight.

We primarily focus on shipments of a single pallet or larger, although we handle any size shipment.

Through our contracts with motor carriers and the use of Navisphere, we consolidate freight and freight information to provide our customers with a single source of information on their freight.

Through our contracts with motor carriers and the use of Navisphere, we consolidate freight and freight information to provide our customers with a single source of freight visibility.

In many instances, we consolidate partial shipments for several customers into full truckloads.

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Robinson team then ensures all necessary information regarding each shipment is available in Navisphere.

We utilize the information from Navisphere and other available sources to select the best contracted carrier based on factors such as their service score, equipment availability, freight rates, and other relevant factors.

We use the information from Navisphere and other available sources to select the best contracted carrier based on factors such as their service score, equipment availability, freight rates, and other relevant factors.

Once the contracted carrier is selected, we receive the contracted carrier’s commitment to provide the transportation.

During the time when a shipment is executed, we connect frequently, either electronically or manually, with the contracted carrier to track the status of the shipment to meet the unique needs of our customers.

During the time when a shipment is executed, we connect frequently with the contracted carrier to track the status of the shipment to meet the unique needs of our customers.

For most of our transportation and logistics services, we are a service provider.

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In those cases, the carrier’s contract is typically with the customer, and we collect a fee for our services.

As a result of our logistics capabilities, our technology, our global suite of services, and integrated modes of transportation, some of our customers have us handle all, or a substantial portion, of their freight transportation needs.

Our employees price our services to provide a profit to us for the totality of services performed for the customer.

As a result of our logistics expertise, our technology, our global suite of services, and integrated modes of transportation, some of our customers have us handle all, or a substantial portion, of their freight transportation needs.

Our dynamic costing and pricing m odels assist our employees in pricing our services to provide a profit to us for the totality of services performed for the customer.

Our services to the customer may be priced on a spot market, or transactional basis, or prearranged contractual rates.

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As is typical in the transportation industry, most of these contracts do not include specific volume commitments.

When we enter into prearranged rate agreements for truckload services with our customers, we usually have fuel surcharge agreements that allow for fuel to primarily act as a pass-through cost, in addition to the underlying linehaul portion of the rate.

When we enter into prearranged rate agreements for truckload services with our customers, the underlying linehaul portion of the rate is usually accompanied by a fuel surcharge agreement that allows for fuel to primarily be a pass-through cost.

We purchase most of our truckload services from our contracted truckload carriers on a spot market, or transactional basis, even when we are working with the customer on a contractual basis.

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We analyze customers’ transportation rate structures, modes of shipping, and carrier selection.

We identify opportunities to consolidate shipments for cost savings.

We identify opportunities to consolidate shipments and centralize purchase order management for cost savings.

We suggest ways to improve operating and shipping procedures and manage claims.

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Many of these services are provided in connection with providing the freight transportation, based on the nature of the customer relationship.

Our breadth of value-added services also includes supply chain consulting and design, emissions analytics, customs brokerage and compliance, project logistics, warehousing, and cargo insurance—for which we are usually paid separately.

Our breadth of value-added services also includes supply chain consulting and design, analytics, customs brokerage and compliance, project logistics, warehousing, and cargo insurance—for which we are usually paid separately.

We have broadened our relationship with many of our customers by emphasizing integrated logistics solutions, resulting in our management of a greater portion of their supply chains.

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Our transportation and logistics services are provided to numerous international customers through our worldwide network.

Transportation services accounted for approximately 95 percent of adjusted gross profits in 2024 and 2023 and 97 percent of adjusted gross profits in 2022.

Transportation services accounted for approximately 95 percent of adjusted gross profits in 2025, 2024, and 2023.

Adjusted gross profits is a non-GAAP financial measure calculated as total revenues less the total of purchased transportation and related services and the cost of purchased products sourced for resale.

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We have also instituted quality assurance and monitoring programs as part of our branded and preferred grower programs.

Sourcing accounted for approximately five percent of our adjusted gross profits in 2024 and 2023 and three percent of our adjusted gross profits in 2022.

Sourcing accounted for approximately five percent of our adjusted gross profits in 2025, 2024, and 2023.

Customer Relationships

We work to establish long-term relationships with our customers and to increase the amount of business done with each customer by providing them with a full range of logistics services and people on whom they can rely.

We work to establish long-term relationships with our customers and increase the amount of business done with each customer by providing them with a full range of logistics services and people on whom they can rely.

During 2025, we served 75,000 customers worldwide, ranging from Fortune 100 companies to small businesses in a wide variety of industries.

During 2025, our largest customer accounted for approximately two percent of our consolidated total revenues.

The number of customers we served worldwide declined from 83,000 in 2024 driven by the sale of our Europe Surface Transportation business.

We seek additional business from existing customers and pursue new customers based on our knowledge of the marketplace, our unique information advantage, and the range of logistics services we can provide.

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• Global suite of services:

A wide and integrated selection of services and products provide our customers with consistent capacity and service levels;

A wide and integrated selection of services and products, supported by regional and local expertise, provide our customers with consistent capacity and service levels;

Our customers leverage our significant capacity, broad procurement options, global data insights, and substantial shipment volumes for better efficiency, service, and marketplace advantages;

• Data, products, and technology:

• Lean AI, data, and technology:

The combination of our expertise, scale, and tailored solutions gives our technology an edge.

We have one of the largest datasets of shipments, routings, and carriers in the world.

Generative AI is especially powerful in our hands, helping us unlock the value in our vast amount of unstructured data and create new proprietary technology that leads the industry forward.

We use our data and data analysts to drive smarter solutions and products for our customers.

Generative AI and agentic AI are especially powerful in our hands, helping us unlock the value in our vast amount of data and create new proprietary technology that leads the industry forward.

We use our data, data scientists, and data analysts to drive smarter solutions and products for our customers.

Our proprietary Navisphere platform provides agility, flexibility, global visibility, easy integration, broad connectivity, and advanced security;

Our combination of global capability, regional and local expertise, and scale gives our customers a strategic advantage in supply chain execution;

Proven processes and tailored solutions combine strategy with practical experience for customized action plans that succeed in the real world;

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Proprietary Information Technology and Intellectual Property

Our technology brings the value of artificial intelligence, machine learning, data science, and analytics to our customers in order to help solve their most complex logistics challenges and drive the industry forward.

With a pproximately 900 data scientists, engineers, and developers, we continue to make smart, talent-focused investments globally in this critical area and continue to build the next generation of tools and processes that change how supply chains function.

Our operations primarily use Navisphere, our global, multimodal transportation management system.

It is essential for serving our customers and contract carriers and for managing our business.

Our technology is driving digital transformation in our industry and brings the value of Lean AI, machine learning, data science, and analytics to our customers to help solve their most complex logistics challenges.

With approximately 800 technologists across product, data, engineering, and AI, we continue to make smart, talent-focused investments globally in this critical area and continue to build the next generation of tools and processes that are creating smarter, faster, better supply chains.

Using large language models, generative AI, and agentic AI, we have created proprietary technology that automates steps across the lifecycle of a shipment:

from giving customers a price quote, to processing orders, to setting appointments for pickup and delivery.

Transactions are performed in seconds, giving customers greater efficiency, speed-to-market, and cost savings while improving employee productivity, as measured by shipments per person per day.

Our fleet of more than 30 AI agents is integrated with Navisphere, our global, multimodal transportation management system.

Navisphere is essential for serving our customers and contract carriers and for managing our business.

Most of our global network operates on Navisphere, using it to match customer needs with supplier capabilities, to collaborate, and to access centralized support resources to complete all facets of a transaction.

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It allows them to communicate worldwide with parties in their supply chain across languages, currencies, and continents.

Navisphere also offers sophisticated business analytics, artificial intelligence, and data-driven tools to improve supply chain performance and meet increasing customer demands, including the following:

It also offers sophisticated analytics, visibility, and data-driven tools to improve supply chain performance and meet increasing customer demands, including the following:

• Our advanced analytics tools use data science to turn customers’ raw freight data into valuable insights, surfacing trends in transportation performance and spend that can be used for decision-making in real time or over time.

Analysis is provided down to the shipment and order level.

• Our advanced visibility tools allow our customers to see their freight across all modes and services globally in a single view.

Details of shipment contents, shipment status, disruptions to shipments, and resulting adjustments to estimated time of arrival using artifi cial intelligence are provided for the customer to manage their supply chain exceptions.

Details of shipment contents, shipment status, disruptions to shipments, and resulting adjustments to estimated

time of arrival using AI are provided for the customer to manage their supply chain exceptions.

Collaboration, intelligent notifications, and performance scorecards allow customers to manage their supply chain and identify inefficiencies.

• Navisphere Insight™ uses data science to turn customers’ raw freight data into valuable insights, surfacing trends in transportation performance and spend that can be used for decision-making in real time or over time.

Analysis is provided down to the shipment and order level.

• Navisphere Optimizer™ helps customers minimize the travel time, distance, and total miles of their freight, while maximizing their trailer utilization and savings.

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Through a combination of more inputs, an upgraded algorithm, and greater configurability, these proprietary data science models serve to optimize our purchasing of shipping capacity and the price we offer our customers.

We continue to drive digital transformation in our industry.

Using generative AI and large language models, we have created proprietary technology that automates steps across the lifecycle of a shipment:

from giving customers a price quote, to accepting a load, to setting appointments for pickup and delivery, to checking on the load in transit.

Transactions are performed in seconds, giving customers greater efficiency, speed-to-market, and cost savings while improving employee productivity, as measured by shipments per person per day.

Some of the other industry-first tools we’ve launched include:

• Procure IQ ® , which uses algorithms built by our data scientists and the largest freight shipment dataset in the industry to show shippers the optimal way to purchase transportation in each of their shipping lanes;

• Emissions IQ ® , which gives shippers instant visibility into their carbon emissions and surfaces opportunities for reduction;

• Market Rate IQ™, which reveals the patterns in a shipper’s spot freight that they could change to increase savings.

Navisphere Carrier™ ( “ Navisphere Carrier”) provides contracted motor carriers access to the functionality necessary to efficiently manage their relationships with C.H.

Navisphere Carrier provides contracted motor carriers access to the functionality necessary to efficiently manage their relationships with C.H.

Contracted motor carriers can search and book available freight, provide online status updates, keep track of receivables, and upload scanned documentation.

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Relationships with Transportation Providers

We continually work on establishing contractual relationships with qualified transportation providers that meet both ours and our customers’ service requirements to provide dependable services, favorable pricing, and available capacity during periods when demand for transportation equipment is greater than the supply.

We continually work on establishing contractual relationships with qualified transportation providers that meet both our and our customers’ service requirements to provide dependable services, favorable pricing, and available capacity during periods when demand for transportation equipment is greater than the supply.

We own very little transportation equipment and do not employ the people directly involved with the delivery of our customers’ freight, so these relationships are critical to our success.

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To strengthen and maintain our relationships with contracted motor carriers, our employees regularly communicate with them and try to assist them by increasing their equipment utilization, reducing their empty miles, and repositioning their equipment.

To make it easier for contracted motor carriers to work with us, we have a policy of making contracted motor carrier invoice payments upon receipt of proof of delivery in accordance with our standard payment terms.

For those contracted motor carriers that would like a faster payment, we also offer expedited payment upon receipt of proof of delivery in exchange for a discount, along with offering in-trip cash advances.

Contracted motor carriers provide access to dry vans, temperature controlled vans, flatbeds, and bulk capacity.

To make it easier for contracted motor carriers to work with us, we send hyper-customized load recommendations to them directly, give them simple tools to make offers and instantly book loads, and provide financial services that make it easier to get paid.

For those contracted motor carriers that would like to be paid faster than our standard terms, we offer cash advances of up to 60 percent upon picking up a load and, in exchange for a discount, expedited final payment upon proof of delivery.

Contracted motor carriers provide us access to dry vans, temperature-controlled vans, flatbeds, and bulk capacity.

These contracted motor carriers are of all sizes, including owner-operators of a single truck, small and mid-size fleets, private fleets, and the largest national trucking companies.

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contracted motor carrier is properly licensed and insured, has the necessary federally issued authority to provide transportation services, and can provide the necessary level of service on a dependable basis.

Our motor carrier contracts require the contracted motor carrier issue invoices only to, and accept payment solely from, us for the shipments they transport under their contract with us and allow us to withhold payment to satisfy previous claims or shortages.

Our standard contracts do not include volume commitments, and typically, the initial contract rate is modified each time we confirm an individual shipment with a contracted motor carrier.

Our motor carrier contracts require the contracted motor carrier to issue invoices only to, and accept payment solely from, us for the shipments they transport under their contract with us and allow us to withhold payment to satisfy previous claims or shortages.

standard contracts do not include volume commitments, and typically, the initial contract rate is modified each time we confirm an individual shipment with a contracted motor carrier.

In our NVOCC ocean transportation business, we have contracts with most of the major ocean carriers, which support a variety of service and rate needs for our customers.

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We are subject to laws and regulations in the United States and other countries concerning the handling of personal information, including laws that require us to notify governmental authorities and/or affected individuals of data breaches involving certain personal information.

These laws and regulations include, for example, the European General Data Protection Regulation and the California Consumer Privacy Act.

These laws and regulations include, for example, the European General Data Protection Regulation and

the California Consumer Privacy Act.

Regulatory actions or litigation seeking to impose significant penalties could be brought against us in the event of a data breach or alleged non-compliance with such laws and regulations.

Human Capital

Robinson, our employees connect the world and are the foundation of our success, creating value for our customers and contract carriers.

They are supply chain experts and problem solvers who are committed to winning, and act as an extension of our customers’ teams.

Our customers and contract carriers consistently cite our people as the number one reason for choosing C.H.

Our employees bring our enterprise strategy and the Robinson Operating Model to life through The Robinson Way, a comprehensive culture framework encompassing our company purpose, customer promise, and behavioral advantages (Authentic, Persistent, Accountable, Curious, United).

This framework emphasizes delivering exceptional service and high value through our expertise, scale and tailored solutions.

We believe The Robinson Way offers a clear understanding for employees on how their roles contribute to the company’s success and provides a sense of purpose and direction.

It emphasizes forging lasting relationships with integrity, honesty, and respect;

committing to getting the job done right;

owning successes and failures and learning from both;

Robinson, our employees connect the world and power our transformation, creating value for our customers and contract carriers today and anticipating what they will need next.

They are supply chain experts and problem solvers who act as strategic partners, leveraging scale, data, and expertise to solve challenges in global supply chains.

Customers and carriers consistently identify our people as a key differentiator, citing the expertise that enables us to deliver speed, simplicity, quality, and clarity in every interaction.

Our employees bring our enterprise strategy and the Robinson Operating Model to life through The Robinson Way, a culture framework that aligns our purpose, customer promise, and behavioral advantages (Authentic, Persistent, Accountable, Curious, United).

This framework emphasizes delivering exceptional service and high value through our expertise, scale, and tailored solutions while embracing innovation and continuous improvement.

The Robinson Way provides clarity on how every role contributes to our success and inspires a sense of purpose and direction in a rapidly evolving supply chain landscape.

It reinforces forging lasting relationships with integrity and respect;

committing to executional excellence;

owning successes and failures;

challenging the status quo;

and working together to raise the bar.

This framework not only aligns employees with the company’s strategic goals but also creates a high-performance culture of engagement, recognition, and continuous improvement, ultimately enhancing career growth and job satisfaction.

We attract, retain, and reward exceptional talent through our performance culture, which is grounded in our purpose, and a commitment to their career development and growth.

As a service company, we know that to succeed and win in the market we need to provide a workplace environment where our people believe they are empowered to succeed, can grow and learn, and are proud to work.

and working together to raise the bar through smarter, faster, and simpler ways of working.

This framework aligns employees with the company’s strategic goals and creates a high-performance culture of engagement, recognition, and continuous improvement, enhancing career growth and job satisfaction while driving innovation and speed.

We attract, retain, and reward exceptional talent through a performance culture grounded in purpose and a commitment to career development, growth, and innovation.

As a service company, success depends on creating an environment where people are empowered to succeed, grow, and innovate.

We are a global company with a large and varied customer and contract carrier base.

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Our employees speak 70 languages and encompass four generations in the workplace.

An important part of our commercial success is that our workforce reflects the communities where we live, work, and draw top talent from, as well as our customers and contract carriers.

We leverage the unique perspectives, skills, and experiences of our global network of supply chain experts to create a stronger, more innovative and successful team.

This leads to better solutions for our customers, contract carriers, and growers;

drives our competitive advantage in recruiting and retaining top talent;

and enhances our high-performance culture.

Our success depends on a workforce that reflects the communities where we live and work—and the diversity of our customers and contract carriers.

This alignment strengthens relationships and drives meaningful impact across the global supply chain.

We harness the unique perspectives, skills, and experiences of our global network of supply chain experts to fuel innovation, strengthen collaboration, and build a team positioned to win in a rapidly changing market.

This approach delivers smarter solutions for customers, contract carriers, and growers, creating a competitive edge in attracting and retaining top talent.

Oversight and Governance

Our Board of Directors and Talent and Compensation Committee oversee our human capital management efforts.

They receive regular updates from our Chief Human Resources and Environmental, Social, and Governance (“ESG”) Officer on key strategic initiatives, success measurements, and other relevant matters including hiring, retention, culture, employee engagement, succession planning, leadership, compensation, and benefits.

We lead the industry with a strong performance-driven team.

We have 11,565 network employees, as presented below.

The remaining employees support our network teams in Advanced Analytics and Data Science, Communications and Marketing, Finance, Human Resources, Legal, Product, and Technology and Engineering.

They receive regular updates from our Chief Human Resources and Environmental, Social, and Governance (“ESG”) Officer on key talent strategy initiatives, success measurements, and other relevant matters including hiring, retention, culture, employee engagement, succession planning, leadership, compensation, and benefits.

Our global workforce includes 11,855 employees and 761 contingent workers, as presented below.

We have 9,899 network employees, while the remaining employees support functions such as Advanced Analytics and Data Science, Communications and Marketing, Finance, Human Resources, Legal, Product, and Technology and Engineering.

Among our employees, 99 percent work full-time hours.

The following table illustrates our employee count by global region:

The following table illustrates our employee count by global region as of December 31, 2025:

North America Europe Asia and the Middle East Oceania South America Total

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Talent Acquisition, Engagement, and Retention

Robinson attracts, engages, and retains top talent through our reputation for supply chain expertise, advanced technology, career opportunities, and our winning culture.

We leverage proven recruitment marketing practices to increase talent brand awareness and drive high-quality applicant flow.

We seek individuals who embody our behavioral advantages, are committed and driven, adaptable, team-oriented, and innovative problem solvers.

Generative AI has become a talent differentiator, starting with the hiring process.

Candidates leveraging generative AI during interviews helps us identify continuous learners and innovators.

Generative AI is rapidly enhancing our work, enabling our employees to create robust, meaningful, and actionable solutions.

Robinson attracts, engages, and retains top talent by combining our reputation for supply chain expertise with advanced technology, meaningful career opportunities, and a high performance culture grounded in innovation, continuous improvement, and inclusion.

We use data-driven recruitment strategies and targeted marketing to strengthen our talent brand and drive a high-quality pipeline of candidates aligned with our strategic goals.

We seek individuals who embody our behavioral advantages while demonstrating adaptability, collaboration, and a passion for solving complex challenges with speed, simplicity, quality and clarity.

Lean AI and how our people leverage it, is a key part of how we’re building a smarter and faster C.H.

Lean AI has become a talent differentiator, starting with the hiring process.

We explore how candidates leverage AI during interviews to help us identify continuous learners and innovators.

We then put Lean AI technology in the hands of our employees and are investing in the development of critical skills to make their work efficient and allow them to deliver more impact.

Lean AI is rapidly accelerating how our people solve problems, drive growth, and deliver more value to our customers and carriers.

Our strategy and operating model are the engine, and Lean AI is our accelerator.

Together, they help us solve problems, drive growth, and deliver more value to our customers and carriers.

Our employee turnover ratio in 2025, which is calculated as the number of employees who departed in the 12 months ended December 31, 2025, divided by the average number of employees in the 12 months ended December 31, 2025, was 19 percent.

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Our 2025 engagement survey generated a 76 percent engagement score.

Strengths include manager capabilities, strong relationships, and understanding customer needs.

Survey feedback underscores that our employees are aligned with our strategic direction, committed to continuous improvement, ready to learn and work with AI tools, and trust our leaders to guide them through change.

Onboarding and Development

We grow and develop our leaders and employees by offering opportunities for early-career individuals and seasoned experts to work on complex strategic projects for some of the world’s largest companies.

Our talent model prioritizes growing talent and leaders, as their experience, knowledge, relationships, and expertise become increasingly valuable over time.

We have a strategic approach to developing great leaders, leveraging our scale, global footprint, and relationships.

Robinson, 78 percent of our people leaders have been with us for more than five years, and over half for more than 10 years.

We identify strong talent early and have a defined success profile illustrating what excellence looks like at C.H.

We use data to measure leadership effectiveness and support our people with strong, knowledgeable leaders, optimized through our operating model, technology tools, and culture.

Our onboarding process provides employees with a clear understanding of our culture, strategic goals, and growth opportunities.

It includes training on proprietary technology systems, customer service philosophy, company culture, and differentiating behaviors.

Onboarding is followed by on-the-job training and regular performance and development conversations.

Throughout their careers, employees have access to a digital learning platform supporting ongoing development through a variety of in-person and virtual leadership development and skill building programs.

They can explore potential roles and career paths through an online resource center, that houses resources about performance, development and support, and rewards for their work.

We grow and develop leaders and employees by offering opportunities for early-career talent and seasoned experts to work on complex, strategic projects that shape global supply chains and deliver value for some of the world’s largest companies.

Our talent model prioritizes developing talent and leaders and building expertise, recognizing that experience, knowledge, and relationships compound over time to drive innovation and competitive advantage.

We take a strategic approach to developing great leaders, leveraging our scale, global footprint, and deep relationships to create leaders who can navigate complexity and deliver with speed, simplicity, and clarity.

Robinson, 79 percent of our people leaders have been with us for more than five years, and over half for more than 10 years, a testament to our commitment to career growth and retention.

We identify strong talent early and use a defined success profile to illustrate what excellence looks like at C.H.

We use data driven insights to measure leadership effectiveness and optimize performance through our operating model, technology tools, and culture, ensuring our employees are supported by strong, knowledgeable leaders.

Our onboarding process provides employees with clarity on our culture, strategy, and growth opportunities.

It includes training on our operating model, proprietary technology systems, customer service philosophy, and differentiating behaviors.

Onboarding is followed by on-the-job training and ongoing performance and development conversations to reinforce learning and accelerate growth.

Throughout their careers, employees have access to a digital learning platform that supports continuous development through a variety of in-person and virtual leadership development and skill-building programs.

Employees can explore career paths through an online resource center that provides resources for performance, development, and recognition, empowering them to own their growth journey.

Wellness, Benefits, and Compensation

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Our total rewards strategies support employees’ health, wealth, and self, incorporating market-competitive pay and comprehensive benefit programs for all global employees.

We are committed to creating and maintaining a safe and secure workplace for all employees.

Our safety efforts across divisions and regions are united by the warehouse environmental, health, and safety policy, which is publicly available in the company’s global Code of Ethics.

We deliver highly competitive and meaningful benefit programs designed to meet the needs of our global workforce.

Our benefit programs include healthcare, retirement benefits, and an employee assistance program in various global locations,

providing additional no-cost access to behavioral health benefits and counseling.

Our benefit programs include healthcare, retirement benefits, and an employee assistance program in various global locations, providing additional no-cost access to behavioral health benefits and counseling.

Benefits are reviewed annually to ensure competitiveness and clarity, incorporating employee feedback to meet a variety of needs.

Our incentives line up with our company goals and are performance-based.

Our incentives reinforce an ownership mentality and reward employees for providing excellent service to customers, growing market share, and expanding operating margins.

Top leaders across the organization are on the same compensation plan to drive and reward enterprise performance.

It is heavily weighted to rewarding outcomes.

Currently, 54 percent of total compensation is variable and performance based, and one-third of total compensation is in equity to align with our shareholders.

For employees at the desk who work with customers and carriers, and their leaders, incentives are balanced between volume and margin.

Our compensation plans are designed to act as a catalyst for sustainable, profitable growth.

We are increasing compensation transparency, which helps drive the connection between pay and performance and supports our goal of providing visibility to our employees about career path opportunities in the organization.

Our equity compensation program is an important part of how we stay competitive from a total compensation perspective, as it incentivizes and rewards leadership for sustained enterprise performance.

We heavily promote an ownership mentality as it’s important our people feel deeply invested in the company’s success.

Our compensation programs are designed to align with company goals and drive sustainable, profitable growth.

Incentives are performance-based and emphasize an ownership mentality, rewarding employees for delivering customer value, growing market share, and expanding margins.

Enterprise bonus plans use financial measures tied to strategic priorities, and compensation incorporates individual, team, and enterprise performance for accountability and consistency.

For customer-facing roles, incentives balance volume and margin.

Increased compensation transparency strengthens the link between pay and performance and provides visibility into career opportunities.

Our equity program is an important part of how we stay competitive from a total compensation perspective, as it incentivizes and rewards leadership for sustained enterprise performance.

In our equity program, we grant equity to about 11 percent of our employees.

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Robinson Foundation invest in organizations that support our people, strengthen our industry, and make a positive impact on communities around the globe.

Through our company and the C.H.

Robinson Foundation, we contributed more than $4 million to approximately 1,125 charities in 2024.

Our community engagement work is also a key part of our culture, and our employees are proud to give back and make a difference through giving and volunteerism.

In 2024, employees donated $1 million, including matching gifts through our Employee Match Program, and volunteered more than 10,000 hours to the organizations and causes they care about most.

We provide funding through multiple programs including strategic industry grants that help the supply chain and logistics industry thrive;

Twin Cities grants that strengthen our headquarters community of Minneapolis-Saint Paul;

and employee-driven philanthropy through Robinson Cares, our signature giving and volunteer program.

Additionally, the company and the C.H.

Robinson Foundation support disaster relief and humanitarian aid, an employee relief fund, and scholarship programs for our employees and our contract carriers.

Our community engagement work is also a key part of our culture and how we engage and develop our people.

We provide support through grantmaking for our industry and communities, scholarship programs, disaster relief and humanitarian aid, and employee-driven philanthropy to support the organizations our people care about most.

Environmental Sustainability

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Our scope and scale, combined with our supply chain experts and advanced technology, position us to help our customers report and reduce emissions to meet sustainability-related goals and comply with associated regulations.

We are also proud to have joined multiple industry coalitions that advance the scalability of infrastructure alongside the Smart Freight Centre, our peers, our shippers, and our contract carriers in 2025.

The company’s Alternative Fuel Program is now available across all modes, providing shippers with access to alternative fuels or advanced technology around the world.

Since the launch of our program, C.H.

Robinson has logged more than 3 million miles on alternative fuels and electric vehicles.

Additionally, Robinson Fresh focuses on reducing waste through innovative technologies and sustainable packaging options across our product portfolio.

We measure and report on our Scope 1, 2, and 3 emissions in our annual sustainability report.

We set a science-aligned below 2°C goal to reduce our Scope 1 and 2 carbon intensity by 40 percent by 2025.

In 2023, we announced that we met and exceeded our goal two years early.

Our proactive management of supply networks enables us to create more sustainable, efficient, and flexible supply chains that support both our customers’ needs and the long-term viability of fresh produce sourcing and the logistics industry.

We measure and report on our Scope 1, 2, and 3 emissions in our annual sustainability report, and disclose the results of climate scenario analysis through the company’s annual climate risk report, updated mid-year.

In 2023, we announced the completion of our science-aligned, below 2°C goal to reduce our Scope 1 and 2 carbon intensity by 40 percent by 2025.

Not only did we exceed our goal, but we were also proud to accomplish this work two years early.

We expect to continuously evolve and improve our greenhouse gas reporting and management.

As a leader in our industry, we collaborate with non-profit and academic institutions on supply chain sustainability topics, including sponsorship of research and participation in working groups focused on innovation within the transportation industry.

Additional information about our human capital management and environmental sustainability initiatives, goals, and achievements are available in the sustainability report available on our website;

however, the sustainability report is not incorporated by reference in, and is not a part of, this Annual Report on Form 10-K.

Additional information about our human capital management and environmental sustainability initiatives, goals, and achievements are available in the sustainability report or climate risk report available on our website;

however, neither the sustainability report nor the climate risk report are incorporated by reference in, and are not a part of, this Annual Report on Form 10-K.

Information about our Executive Officers

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Bozeman 57 President and Chief Executive Officer

Capers 64 Chief Legal Officer and Corporate Secretary

Michael Castagnetto 49 President of NAST

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and Harley-Davidson, Inc.

He currently serves on the board of directors for 3M Company, the Brookings Institution, and the Conservation Fund.

Dave holds a Master of Science degree in Engineering Management from the Milwaukee School of Engineering and a Bachelor of Science degree in Manufacturing Design from Bradley University.

Michael Castagnetto became President of NAST in February 2024.

Capers was named Chief Legal Officer and Corporate Secretary in May 2025.

Prior to joining C.H.

Robinson, Dorothy served as Senior Vice President and General Counsel at Xylem Inc., a global water technology company, from February 2022 to May 2025, and as Executive Vice President and Global General Counsel at National Express Group, a multinational transportation company, from March 2018 to March 2022.

Earlier in her career, she held legal leadership roles at US Foods, Inc., and served as Deputy Corporation Counsel for the City of Chicago and as a prosecutor for the Cook County State’s Attorney’s Office.

Dorothy currently serves on the Board of the Chicago State University Foundation.

She holds a Juris Doctor degree from Howard University School of Law and a Bachelor of Arts degree from the University of Illinois.

Michael Castagnetto was promoted to President of NAST in February 2024.

Prior executive and management positions with the company include NAST Vice President of Customer Success from January 2023 to January 2024, Robinson Fresh President, from January 2020 to December 2022 and other management roles of increasing responsibility since 2013.

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He is a board member of the Angel Foundation.

He holds a Bachelor of Arts from Saint Mary’s College of California.

He holds a Bachelor of Arts degree from Saint Mary’s College of California.

Freeman was named Chief Human Resources Officer in January 2015, and in October 2019, also became ESG Officer.

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In addition to her responsibilities at C.H.

Robinson, Angela currently serves on the Board of Directors of The Shyft Group, Inc., and on the Board of the University of North Dakota Alumni Association & Foundation.

Robinson, Angela currently serves on the Board of Directors of the Aebi Schmidt Group, and on the Board of the University of North Dakota Alumni Association & Foundation.

Prior to joining C.H.

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Robinson as Chief Product Officer in September 2021.

Prior to joining C.H.

Prior to joining

Robinson, Arun was the Chief Technology Officer of Whole Foods Market, part of Amazon, from September 2019 to July 2021.

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risks associated with the loss of significant customers;

risks associated with reliance on technology to operate our business;

cybersecurity related risks;

risks associated with reliance on technology to operate our business, including reliance on third-party platforms and cybersecurity related risks;

our ability to staff and retain employees;

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changes due to catastrophic events;

risks associated with the usage of artificial intelligence technologies;

risks associated with cybersecurity events;

risks associated with the usage of AI technologies;

and other risks and uncertainties, including those described in Item 1A, Risk Factors.

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Compared sentence by sentence after normalising whitespace, quotation marks, case and digits, so re-formatting and restated figures do not read as changed language. Wording changes appear as one removal and one addition. The current filing and the prior one are authoritative.

What changed 10-K

Item 1. Business