−Removed: Chegg provides individualized learning support to students as they pursue their educational journeys.
−Removed: Available on demand 24/7 and powered by over a decade of learning insights, the Chegg platform offers students artificial intelligence (“AI”)-powered academic support thoughtfully designed for education coupled with access to a vast network of subject matter experts who help ensure quality and accuracy.
−Removed: No matter the goal, level, or style, Chegg helps millions of students around the world learn with confidence by helping them build essential academic, life, and job skills to achieve success.
−Removed: Our long-term strategy is centered upon our ability to utilize our Subscription Services to increase student engagement with our learning platform.
−Removed: We continue to invest in the expansion of our offerings and technology platform to provide a more compelling and personalized solution and deepen engagement with students.
−Removed: We continue to integrate artificial intelligence into our platform, and it is now conversational, more instructional, and interactive.
−Removed: We remain focused on providing a holistic and differentiated product offering that supports the whole student with 360 degrees of individualized academic and functional support, including the delivery of high-quality and accurate content.
−Removed: We believe the investments we are making will allow us to return to revenue growth over time.
−Removed: Our ability to achieve these long-term objectives is subject to numerous risks and uncertainties, which are described in greater detail below and in Part II, Item 1A, “Risk Factors.”
+Added: Chegg is a learning platform helping businesses bring new skills to their workforce and giving lifelong learners and students the skills and confidence to succeed.
+Added: Focused on the large and growing skilling market, Chegg offers innovative tools for workplace readiness, professional upskilling, and language learning.
+Added: Chegg also continues to offer students artificial intelligence (AI)-driven, personalized support.
+Added: Chegg remains committed to its mission of improving learning outcomes and career opportunities for millions of people around the world.
+Added: Our long-term strategy is focused on helping learners achieve better outcomes by combining academic support with practical, career-relevant skills across the learning lifecycle.
+Added: We are evolving our platform to support learners both in the classroom and beyond, leveraging AI to deliver faster, more personalized, and more effective learning experiences.
+Added: We continue to invest in expanding our skilling offerings and integrating them with our core academic services to provide a differentiated, end-to-end solution that supports the whole learner.
+Added: Our use of AI in our platform is designed to enable us to scale personalized support, improve learning outcomes, and increase course completion while maintaining high standards of quality and accuracy.
+Added: We believe these investments position us to drive deeper engagement, expand our addressable market, and return the business to sustainable revenue growth over time.
+Added: Our ability to achieve these long-term objectives is subject to numerous risks and uncertainties, which are described in greater detail below and in Part I, Item 1A, “Risk Factors” of this Annual Report on Form 10-K.
Our service and product offerings fall into two categories:
−Removed: Subscription Services, which encompasses our Chegg Study Pack, Chegg Study, Chegg Writing, Chegg Math, and Busuu offerings that can be accessed internationally through our websites and on mobile devices, and Skills and Other, which encompasses our Chegg Skills, advertising services, print textbooks and eTextbooks offerings.
−Removed: In 2024, 6.6 million students subscribed to our Subscription Services, a decrease of 14% year over year from 7.7 million in 2023.
−Removed: Subscription Services
+Added: Chegg Skilling and Academic Services.
+Added: Chegg Skilling
+Added: Our language learning platform provides subscribers access to a premium language learning platform that offers comprehensive support through self-paced lessons, live classes with expert tutors and a community of members to practice alongside.
+Added: A team of leading experts have developed our online learning instruction to bring students from novice to advanced speakers in a fast-paced, enjoyable environment and we currently offer comprehensive courses taught by highly qualified teachers in 14 languages.
+Added: We also provide workforce skilling programs that help employers develop and retain talent.
+Added: Our workforce skilling programs align workforce needs with learner outcomes by combining in-demand technical skills such as AI, coding, data analytics, and cybersecurity, with foundational business and human-centered durable skills.
+Added: We keep our portfolio current by working closely with employers, including Fortune 1000 companies, to understand emerging role requirements and workforce needs.
+Added: Programs feature engaging, modular online content, practice opportunities, and support.
+Added: Our platform tracks learner progress in real time, delivering predictive nudges and timely interventions that improve engagement, retention, and completion rates.
+Added: Our approach is informed by learning science to help skills stick, so learners can apply what they learn with confidence at work.
+Added: Academic Services
+Added: Our legacy academic learning services are headlined by Chegg Study Pack, a premium subscription bundle that includes all of the benefits of Chegg Study, Chegg Writing and Chegg Math.
Chegg Study subscribers have access to personalized, step-by-step learning support powered by AI, computational engines, and subject matter experts.
Subscribers engage with our conversational experience that delivers the right support at the right time.
−Removed: Chegg Study also includes a collection of free perks where available, including services students care about in and out of the classroom, such as Tinder Gold, DashPass Student, and Max.
−Removed: Chegg Study Pack.
−Removed: Chegg Study Pack is a premium subscription bundle that includes all of the benefits of Chegg Study, as well as Chegg Writing and Chegg Math (both described further below).
−Removed: Chegg Writing.
Our Chegg Writing subscription service consists of a suite of essential tools including plagiarism detection scans, grammar and writing fluency checking, expert personalized writing feedback, and premium citation generation.
Subscribers can also have a writing professional proofread papers for personalized feedback.
−Removed: Chegg Writing also includes the popular website properties EasyBib, Citation Machine, BibMe, and CiteThisForMe.
Our Chegg Math subscription service provides students with a computational engine to help them understand and solve math problems.
−Removed: They can work through difficult math problems with the help of a step-by-step math problem solver and calculator for instant guided instructional explanations that break things down in a range of math topics.
−Removed: Subscribers to Busuu have access to a premium language learning platform that offers comprehensive support through self-paced lessons, live classes with expert tutors and a huge community of members to practice alongside.
−Removed: A team of leading experts have developed an online learning instruction to bring students from novice to advanced speakers in a fast-paced, enjoyable environment.
−Removed: The Busuu offering currently offers comprehensive courses, taught by highly qualified teachers in 14 languages.
−Removed: Skills and Other
−Removed: Chegg Skills.
−Removed: Chegg Skills seeks to ensure that companies have the right talent, with the right skills, at the right time by aligning employer needs with learner outcomes.
−Removed: We offer programs designed to train learners on the latest technical skills, such as AI, coding, data analytics, and cybersecurity.
−Removed: Our programs are available through partners that connect employers with top learning providers, and directly to large employers.
−Removed: We expect to expand our skills-based learning service with durable skills programs, which cover competencies, such as emotional intelligence, mindset, emerging leadership and decision making, increasing the likelihood of success in the modern workplace.
−Removed: Advertising Services.
−Removed: We work with leading brands and programmatic partners to deliver advertising across our platforms.
−Removed: We provide other educational offerings to help students with their coursework.
+Added: We also work with leading brands and programmatic partners to deliver advertising across our platforms.
Technology and Platform Integration
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The key elements of our technology platform are:
−Removed: Our technology, which includes computational engines, machine learning, decision tools, proprietary generative AI capabilities, allow us to build an industry-leading personalized learning assistant without compromising quality and safety.
+Added: Our technology, which includes computational engines, machine learning, decision tools, and proprietary generative AI capabilities, allows us to build an industry-leading personalized learning assistant without compromising quality and safety.
We have built large language models, and are leveraging frontier models, specific to academic subjects and use cases that cater to learner needs.
−Removed: We are building an AI Arena whereby we will automatically update to newer models as they are released and tested to improve solution accuracy and speed.
Our AI capabilities allow us to leverage our data and expertise to optimize the learning experience effectively and efficiently.
Proprietary Data
−Removed: We have over a hundred million pieces of proprietary learning content powering our personalized learning assistant.
−Removed: We are leveraging this data for our large language models and have built proprietary algorithms to optimize the quality and accuracy of our content.
+Added: We have over a hundred million pieces of proprietary learning content powering our learning platform.
+Added: We are leveraging this data within our product to improve the learning experience of the students.
Our unique dataset enables personalized learning and powers new capabilities to enhance the learning experience.
−Removed: Personalization
−Removed: As learners engage with our platform, the conversational experience generates valuable data that we can, in turn, use to further personalize the learning experience.
−Removed: We combine this data with other public information about learners and their schools to tailor our offerings and predict student needs.
−Removed: Search is a very efficient platform for Chegg, as learners increasingly turn online for academic support.
−Removed: Our business model benefits from more students asking more questions, as we index those questions in to search and other platforms, to drive even more customers.
Shared Infrastructure
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Our learning platform includes encryption, antivirus, firewall, intrusion prevention, and patch-management technologies to help protect our systems distributed across cloud-hosting providers and our offices.
−Removed: Our existing products and services
−Removed: undergo periodic security assessments.
+Added: Our existing products and services undergo periodic security assessments.
New features are developed according to our secure software development lifecycle process.
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The result is an online advertising platform that continuously maximizes the value of the digital impressions we serve.
−Removed: In 2024, 2023 and 2022, 6.6 million, 7.7 million, and 8.1 million customers subscribed to our Subscription Services, respectively.
Sales and Marketing
−Removed: Our direct-to-consumer marketing strategy focuses on brand and performance marketing.
−Removed: We use brand marketing and performance marketing to increase awareness of the Chegg brand and its services and drive traffic to our site.
+Added: Our direct-to-consumer marketing strategy focuses on increasing awareness of the Chegg brand and its services, and driving traffic to our site.
We use several major direct marketing channels to reach students, including social media.
−Removed: The strength of our content flywheel drives significant organic traffic to Chegg, and we have a full funnel approach to building brand awareness and consideration.
+Added: The size and quality of our content catalog drives organic traffic to Chegg.
Our lifecycle marketing focuses on increasing activation, engagement and retention.
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onboarding programs to drive activation and retention, personalized cross-sell campaigns to deepen engagement, and promotional campaigns to drive sales and interests.
−Removed: Student Advocacy
−Removed: We are committed to providing a high level of customer service to our students and to fulfilling our brand promise of putting students first.
−Removed: We trust our students, understand the critical role our products and services have in their learning journey, and strive to resolve all problems quickly and thoroughly.
−Removed: Our student advocacy team can be reached directly through phone, email, and online chat during business hours.
−Removed: We also proactively monitor social media to identify and solve problems before we are otherwise informed of their existence.
−Removed: We endeavor to respond to students’ concerns within five minutes.
+Added: Our customers include learners and businesses.
+Added: We rely on a variety of customers and are not materially dependent on any single customer or group of customers.
+Added: No customers represented over 10% of net revenues during the years ended December 31, 2025, 2024 or 2023).
While we do not have any competitors that compete with us across our business in its entirety, we face significant competition from education and learning companies, many of which are developing their own AI products and technologies, as well as other companies that are not specifically focused on education and learning services but whose broad AI offerings may nonetheless significantly impact education and learning.
−Removed: Our services face competition from other education and learning companies based on the particular offering.
−Removed: These competitors are using AI technology to build on their historical offerings.
−Removed: For Chegg Study, our competitors primarily include platforms that provide study materials and online instructional systems, such as Course Hero, Quizlet, Khan Academy, and Brainly.
−Removed: For Chegg Writing, we primarily face competition from other citation generating and grammar and plagiarism services, such as Grammarly.
−Removed: For Chegg Math, we face competition from other equation solver services, such as Photomath, Gauthmath, and Symbolab.
−Removed: For Busuu, our competitors primarily include language learning platforms, such as Duolingo and Babbel.
−Removed: For Skills, we face competition from other online learning platforms and online “skills accelerator” courses both in the direct-to-consumer category, including General Assembly, Galvanize, Inc., Flatiron School, Codecademy, DataCamp, and Lambda, Inc., as well as white-label and co-branded providers who compete for adult learners through third party institutions, including 2U, Inc., Simplilearn, and Kenzie Academy.
+Added: Our services face competition from other education and learning
+Added: companies based on the particular offering.
+Added: The competitors for our language learning platform primarily include similar language learning platforms such as GoFluent, Speexx, and Duolingo.
+Added: For our workforce skilling program, we face competition from other online learning platforms and online “skills accelerator” course providers, both white-label and co-branded, which compete for adult learners through third party institutions, including 2U, Inc., Simplilearn, General Assembly, Galvanize, Inc., Flatiron School, Codecademy, DataCamp, and Lambda, Inc.
Our competitors that are not specifically focused on education and learning services, but whose AI offerings may impact education and learning, include companies such as Google, OpenAI, Microsoft, Meta, and Anthropic.
Certain educational institutions, such as the University of Michigan, are also developing AI tools which may compete with our offerings.
+Added: For Chegg Study, our competitors primarily include platforms that provide study materials and online instructional systems, such as Course Hero, Quizlet, Brainly, and Khan Academy.
+Added: For Chegg Writing, we primarily face competition from other citation generating and grammar and plagiarism services, such as Grammarly.
+Added: For Chegg Math, we face competition from other equation solver services, such as Photomath, Gauthmath, and Symbolab.
We believe that we have competitive strengths that position us favorably in each aspect of our business.
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For example, we often cannot be certain how existing laws will apply in the e-commerce and online context, including with respect to such topics as privacy, cybersecurity, artificial intelligence, defamation, pricing, credit card fraud, advertising, taxation, sweepstakes, promotions, content regulation, financial aid, scholarships, student matriculation and recruitment, quality of products and services, and intellectual property ownership and infringement.
−Removed: In addition, we may be subject to state oversight for Chegg Skill's skills-based learning programs, including regulatory approvals and licensure for the course content, the faculty members teaching the content, and the recruiting, admissions, and marketing activities associated with the business.
+Added: In addition, we may be subject to state oversight for Chegg's skills-based learning programs, including regulatory approvals and licensure for the course content, the faculty members teaching the content, and the recruiting, admissions, and marketing activities associated with the business.
Numerous laws and regulatory schemes have been adopted at the national and state level in the United States, and internationally, that have a direct impact on our business and operations.
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Violators of CAN-SPAM are subject to both civil and potentially criminal penalties.
−Removed: Federal Trade Commission (FTC) has guidelines that impose responsibilities on us with respect to communications with consumers and impose fines and liability for failure to comply with rules with respect to advertising or marketing practices it may deem misleading or deceptive.
+Added: Federal Trade Commission (FTC) Act imposes responsibilities on us with respect to communications with consumers and impose fines and liability for failure to comply with rules with respect to advertising or marketing practices it may deem misleading or deceptive.
Similarly, several states have enacted laws that prohibit “falsity or deception” in commercial emails and that give recipients of such emails a right of action and ability to seek damages.
The Telephone Consumer Protection Act of 1991 (TCPA) restricts telemarketing and the use of automated telephone dialing systems.
−Removed: The TCPA regulates the use of artificial or prerecorded voice messages, fax messages, and the use of automatic dialing systems for both voice calls and sending text messages.
+Added: The TCPA regulates the use of artificial or prerecorded voice messages, fax messages, and the use of automatic
+Added: dialing systems for both voice calls and sending text messages.
Additionally, a number of states have enacted statutes that address telemarketing.
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The Credit Card Accountability Responsibility and Disclosure Act of 2009, or CARD Act, and similar laws and regulations adopted by a number of states regulate credit card and gift certificate use fairness, including expiration dates and fees.
−Removed: Our business also requires that we comply with payment card industry data security and other standards.
+Added: Our business also requires that we comply with payment card industry data security and other standards, including state laws and industry standards that have data security obligations beyond federal requirements.
In particular, we are subject to payment card association operating rules, certification requirements, and rules governing electronic funds transfers, which could change or be reinterpreted to make it difficult or impossible for us to comply.
−Removed: If we fail to comply with these rules or requirements, or if our data security systems are breached or compromised, we may be liable for card issuing banks’ costs, subject to fines and higher transaction fees, reputational damage, and lose our ability to accept credit and debit
−Removed: card payments from our customers, process electronic funds transfers, or facilitate other types of online payments, and our business and results of operations could be adversely affected.
−Removed: Regulations related to the Program Participation Agreement of the U.S.
−Removed: Department of Education and other similar laws that regulate the recruitment of students to colleges and other institutions of higher learning.
+Added: If we fail to comply with these rules or requirements, or if our data security systems are breached or compromised, we may be liable for card issuing banks’ costs, subject to fines and higher transaction fees, reputational damage, and lose our ability to accept credit and debit card payments from our customers, process electronic funds transfers, or facilitate other types of online payments, and creates the potential for liability under state consumer protection and data security laws, and our business and results of operations could be adversely affected.
+Added: Requirements related to Title IV of the Higher Education Act and regulations promulgated thereunder by the U.S.
+Added: Department of Education, and other similar laws, regulate the recruitment of students to colleges and other institutions of higher learning.
The Family Educational Rights and Privacy Act (FERPA) protects the privacy of student records and gives students (and their parents in the case of minors), certain rights (such as data correction and data production), with respect to their student records.
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In addition, many states have passed student privacy laws, some of which are more restrictive than FERPA, and therefore do not pre-empt FERPA.
−Removed: The Children’s Online Privacy Protection Act (COPPA) imposes additional restrictions on the ability of online services to collect, use, and disclose personal information from minors.
−Removed: The FTC has proposed updates to COPPA which are currently in a notice-and-comment period.
+Added: The Children’s Online Privacy Protection Act (COPPA) imposes restrictions on the ability of online services to collect, use, and disclose personal information from minors.
+Added: The FTC recently amended COPPA to expand the requirements for online services that collect personal information from children, such as requiring operators to implement a written children’s security program with certain safeguards.
In addition, certain states, including Utah and Massachusetts, have laws that impose criminal penalties on the production and distribution of content that is “harmful to a minor.” Delaware Code 1204C prohibits websites and applications directed at children from marketing or advertising products or services that are inappropriate for children.
−Removed: California’s Privacy Rights for California Minors in the Digital World Act (Eraser Bill) permits minors to remove or request and obtain removal of content or information posted on our services.
−Removed: The Eraser Bill also has special requirements for marketing and advertising certain products based on personal information specific to a minor or knowingly using, disclosing or compiling or allowing a third party to do so.
+Added: California’s Privacy Rights for California Minors in the Digital World Act (Eraser Law) permits minors to remove or request and obtain removal of content or information posted on our services.
+Added: The Eraser Law also prohibits directing the marketing and advertising of certain products to children based on personal information specific to a minor or knowingly using, disclosing or compiling or allowing a third party to do so.
California has several laws protecting the literary works read by California residents.
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Such information cannot be disclosed except pursuant to an individual’s affirmative consent, a warrant or court order with limited exceptions, such as imminent danger of serious injury.
−Removed: California Education Code Section 99122 requires for-profit postsecondary educational institutions to post a social media privacy policy on their website.
−Removed: The Digital Millennium Copyright Act (DMCA) provides relief for claims of circumvention of copyright protected technologies and includes a safe harbor intended to reduce the liability of online service providers for hosting, listing, or linking to third-party content that infringes copyrights of others.
−Removed: The Communications Decency Act provides that online service providers will not be considered the publisher or speaker of content provided by others, such as individuals who post content on an online service provider’s website.
−Removed: The California Consumer Privacy Act (CCPA), which went into effect on January 1, 2020, provides consumers the right to know what personal data companies collect, how it is used, and the right to access, delete, and opt out of the sale of their personal information to third parties.
−Removed: It also expands the definition of personal information and gives consumers increased privacy rights and protections for that information.
+Added: California Education Code Section 99122 requires each private nonprofit and for-profit postsecondary educational institution to post its social media privacy policy on its website.
+Added: The Digital Millennium Copyright Act (DMCA) prohibits the circumvention of technological protection measures and includes a safe harbor intended to reduce the liability of online service providers for hosting, caching, serving as a mere conduit for the transmission of or linking to third-party content that infringes copyrights of others.
+Added: The Communications Decency Act provides that interactive computer services, including websites and platforms, shall not be treated as publishers or speakers of any information provided by others, i.e., as individuals who post content on the interactive computer service’s website or platform.
+Added: Additionally, numerous states have enacted comprehensive privacy laws regulating the processing of the personal data of consumers.
+Added: For example, the California Consumer Privacy Act, (CCPA), which went into effect on January 1, 2020 and was amended by the California Privacy Rights Act in 2023, provides consumers the right to know what personal data companies collect, how it is used, and the right to access, delete, and opt out of the sale of their personal information to third parties.
The CCPA also includes special requirements for California consumers under the age of 16.
−Removed: The Nevada Online Privacy Law, which went into effect October 1, 2021, provides Nevada residents with the right to know our data practices and the right to opt-out of the sale of certain “covered information.”
−Removed: The California Privacy Rights Act (CPRA), Virginia Consumer Data Protection Act (CDPA) and Colorado Privacy Act (CPA) all went into effect on January 1, 2023.
+Added: Under amendments to the CCPA that went into effect on January 1, 2026, the personal information of consumers under 16 years old is now considered sensitive personal information, which may trigger additional compliance requirements.
+Added: The CCPA imposes civil penalties for violations and grants a private right of action for certain data breaches.
+Added: This private right of action may increase both the likelihood and risks of data breach litigation.
+Added: Similar comprehensive state privacy laws have been enacted, including the Virginia Consumer Data Protection Act (CDPA) and Colorado Privacy Act (CPA) which both went into effect on January 1, 2023.
These laws provide consumers with the right to know what personal data companies collect, how it is used, and the right to access, delete, and opt out of the sale of their personal information to third parties.
−Removed: The CPRA also includes special requirements for California consumers under the age of 16.
+Added: The CDPA includes special requirements for Virginia consumers under the age of 16 and additional requirements for consumers under the age of 13.
+Added: The CPA also includes special requirements for Colorado consumers under the age of 18.
+Added: The CCPA also includes special requirements for California consumers under the age of 16.
+Added: The Nevada Online Privacy Law, which went into effect October 1, 2021, provides Nevada residents with the right to know our data practices and the right to opt-out of the sale of certain “covered information.”
The General Data Protection Regulation (GDPR) which went into effect in May 2018 gives European Union (EU) residents, among other things, the right to know what personal data we collect from them, how it is used, and the right to access, correct, delete, and opt out of the sale of their personal information to third parties.
We are also required to obtain consent from consumers in certain circumstances and adhere to certain data transfer mechanisms to transfer EU personal data to certain other jurisdictions.
−Removed: The Safe Harbor framework that many companies relied on to transfer data was recently found to be invalid.
−Removed: We rely on standard contracts for data transfers from the EU, and the standard contractual clauses were recently substantially revised, and we do not yet fully comply with implementing the new standard contractual clauses.
+Added: We rely on standard contractual clauses for data transfers from the EU.
As regulatory authorities continue to issue further guidance on personal data, we could suffer additional costs, complaints or regulatory investigations or fines.
The GDPR sets a maximum fine of €20 million or 4% of annual global turnover for infringements – whichever is greater.
−Removed: If we are unable to transfer data between and among countries in which we operate, it could affect the manner in which we
−Removed: provide our services, the geographical location or segregation of our systems and operations and could adversely affect our financial results.
+Added: If we are unable to transfer data between and among countries in which we operate, it could affect the manner in which we provide our services, the geographical location or segregation of our systems and operations and could adversely affect our financial results.
The United Kingdom’s Data Protection Act 2018 (Data Protection Act) and UK General Data Protection Regulation (“UK GDPR”) apply to our activities in the United Kingdom.
They have similar requirements to those noted above relating to GDPR.
−Removed: The Data Protection Act and UK GDPR set a maximum fine of £17.5 million or 4% of annual global turnover for infringements – whichever is greater – for infringements.
+Added: The UK GDPR set a maximum fine of £17.5 million or 4% of annual global turnover for infringements – whichever is greater – for infringements.
Israel’s Basic Law:
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PPL also has strict regulations regarding transferring data outside of Israel.
−Removed: PPL provides for both civil and criminal penalties with a maximum financial penalty of ILS 25,000 and additional fines if the violation is on-going, and a maximum criminal penalty of imprisonment for up to five years.
+Added: PPL provides for both civil and criminal penalties with significant financial penalties capped at 5% of a business’s annual turnover and a maximum criminal penalty of imprisonment for up to five years.
The Skills and Post-16 Education Act 2022 established the government’s skills and training strategy for the United Kingdom.
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As of December 31, 2025, we had 595 employees, of which 564 were full-time and 31 were part-time, with 411 located outside the United States.
−Removed: Following our acquisition of Busuu in 2022, a small portion of our international workforce is covered under a collective bargaining agreement, however, the majority of our workforce is still not covered by any collective bargaining agreement.
−Removed: We appreciate that our employees are our greatest asset and place a premium on the importance of their retention, growth, and development.
−Removed: We offer competitive compensation, including salary and equity, and benefits packages tailored to each of our locations around the world.
−Removed: All employees are offered training and development opportunities, from leadership training and coaching to career development programs for all levels of employees.
−Removed: We believe that a diverse workforce makes us a stronger company and helps us better serve the needs of our customers.
−Removed: We are focused on understanding our culture, belonging and inclusion strengths and opportunities and defining and executing on a strategy to support further progress.
−Removed: We have employee-driven resource groups that are aligned around creating a culture of belonging and awareness for our diverse workforce.
−Removed: These groups are centered around gender, ethnicity, sexual orientation or other shared attributes, which we believe help build community and enable opportunities for both personal and professional development.
−Removed: We continue to focus on building a strong talent pipeline to create more opportunities for workplace diversity, support greater representation within the organization, and build a company that is truly reflective of the diverse audience we serve.
−Removed: Please see the Environmental, Social, and Corporate Governance (ESG) section of our investor relations website (investor.chegg.com/esg) for relevant metrics and to learn more about Chegg’s efforts around culture, belonging, diversity, and inclusion.
−Removed: In November 2024 and June 2024, we announced restructuring plans that included reductions of our global workforce of approximately 760 employees, or approximately 22% of our workforce, to better align our cost structure with recent industry challenges that are negatively impacting our business, including increased competition and student adoption of generative AI products.
−Removed: In 2024, in order to continue to attract and retain a highly engaged workforce, we implemented a company-wide short-term retention cash bonus plan initially intended to run from July 1, 2024, through June 30, 2025.
−Removed: In January 2025, we modified
−Removed: the short-term retention cash bonus plan to run on a calendar year, from January 1, 2025 through December 31, 2025, and implemented an annual cash bonus plan based on the attainment of revenue and adjusted EBITDA goals for a select group of vice presidents and above.
−Removed: We continued to offer our award-winning suite of benefits that are highly appreciated by our employee population.
−Removed: Environmental, Social, and Corporate Governance (ESG)
−Removed: At Chegg, our approach to ESG is tied to our mission to help every learner achieve their best, in school and beyond.
−Removed: We believe our greatest impact is enabling students to succeed and improving the outcome of their education so that they can quickly move from learning to earning.
−Removed: To do this, we focus on listening to their needs, elevating and amplifying their voices, and taking action to provide real life solutions.
−Removed: Just like our approach with students, we take the same level of care to engage with our stakeholders to help prioritize our ESG efforts, which we categorize into six pillars, as outlined below.
−Removed: This approach is informed by a materiality assessment we conducted, in which we engaged both internal and external stakeholders to identify the ESG topics that are most relevant to our business and to society.
−Removed: Focus on People
−Removed: We focus on people by making Chegg a great place to work.
−Removed: We foster an environment centered on respect for all people, where diversity and inclusion are celebrated, and people have the opportunity to develop and advance their careers.
−Removed: Our employees are one of our biggest competitive advantages, and it's our responsibility to take care of them.
−Removed: We are proud to have received numerous awards for our outstanding workplace culture.
−Removed: Chegg has been certified as a Great Place to Work seven years in a row.
−Removed: In 2024, Great Place to Work recognized Chegg as one of Fortune’s Best Workplaces, including best workplaces in the Bay Area, ranking #5 within the Small and Medium category.
−Removed: Help Learners
−Removed: Learners are evolving and so is Chegg.
−Removed: Learners need more flexibility when it comes to education, including affordable, on-demand help that delivers positive learning outcomes.
−Removed: We are extremely proud to have helped so many learners succeed on their learning-to-earning journey.
−Removed: Chegg’s business activities as well as our philanthropic, research and community efforts align with many of the United Nations’ Sustainable Development Goals.
−Removed: We have identified goals where we believe Chegg’s influence is the greatest:
−Removed: Quality Education, Good Health and Well-Being, Zero Hunger, decent work and economic growth, and reduced inequalities.
−Removed: Act Responsibly
−Removed: We understand that to be a true customer champion and to gain and preserve our customers’ trust, we must operate all facets of our business with integrity, including a focus on protecting learners’ data.
−Removed: We hold ourselves to the highest ethical standards and strive for full compliance with applicable laws and regulations.
−Removed: Govern Effectively
−Removed: Chegg has a commitment to strong corporate governance practices.
−Removed: Corporate governance is part of our culture and is founded on our daily commitment to living values and principles that recognize our ethical obligations to our employees, customers and stockholders.
−Removed: Operate Sustainably
−Removed: Chegg strives to make the planet a better place.
−Removed: To do our part, we are focused on sustainable operations, and we are committed to finding ways to help reduce our environmental impact.
−Removed: We’ve taken several actions to assess potential risks of climate change and opportunities for our business to address those risks.
−Removed: In 2021, we disclosed our baseline scope 1 and scope 2 emissions and in 2023 we expanded our disclosure to include scope 3 greenhouse gas (GHG) emission.
−Removed: These assessments will
−Removed: inform future reduction opportunities.
−Removed: We know that we owe it to our customers, employees, and society to use environmentally sound practices and to find ways to limit our contribution to global climate change.
−Removed: To learn more about our ESG efforts, please visit the ESG section of our investor relations site:
−Removed: investor.chegg.com/esg.
−Removed: Information about seasonality is set forth in the section “Seasonality of Our Business” in Part II, Item 7 of this Annual Report on Form 10-K.
+Added: Following our acquisition of Busuu in 2022, a small portion of our international workforce is covered under a collective bargaining agreement, however, the majority of our workforce is not covered by any collective bargaining agreement.
+Added: We prioritize the retention, growth, and development of our employees.
+Added: In 2025, in order to continue to attract and retain a highly engaged workforce, we offered a company-wide short-term retention cash bonus plan to run on a calendar year, from January 1, 2025 through December 31, 2025, and a bonus plan based on the attainment of revenue and adjusted EBITDA goals for a select group of vice presidents and above.
+Added: We continue to offer our award-winning suite of benefits that are highly appreciated by our employees.
+Added: In May 2025 and October 2025, we announced restructuring plans that included reductions of our global workforce of approximately 640 employees, or approximately 56% of our then-current workforce, to better align our cost structure with recent industry challenges that are negatively impacting our business, including increased competition and student adoption of generative AI products.
+Added: We are generally not subject to significant seasonal fluctuations.
Corporate History
−Removed: We were incorporated in Delaware in July 2005 and appointed our current Chief Executive Officer in 2024, who has served in multiple leadership roles over the last 16 years within Chegg.
−Removed: Our principal executive offices are located at 3990 Freedom Circle, Santa Clara, California 95054 and our telephone number is (408) 855-5700.
+Added: We were incorporated in Delaware in July 2005 and appointed our current Chief Executive Officer in 2025, who previously served as our Chief Executive Officer from February 2010 to June 2024.
+Added: Our principal executive offices are located at 2261 Market Street STE 46218, San Francisco, California 94114 and our telephone number is (408) 855-5700.
Available Information
Our website address is www.chegg.com and our Investor Relations website address is www.investor.chegg.com.
−Removed: Our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and amendments to reports filed pursuant to Sections 13(a) and 15(d) of the Securities Exchange Act of 1934, as amended (Exchange Act), are filed with the U.S.
−Removed: Securities and Exchange Commission (SEC), which maintains an Internet site at www.sec.gov to access such reports.
+Added: Our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and amendments to reports filed pursuant to Sections 13(a) and 15(d) of the Securities Exchange Act of 1934, as amended (Exchange Act), are filed with the SEC, which maintains an Internet site at www.sec.gov to access such reports.
We are subject to the informational requirements of the Exchange Act and file or furnish reports, proxy statements, and other information with the SEC.
−Removed: Such reports and other information filed with the SEC are available free of charge on our website at www.investor.chegg.com and on the SEC’s website.
+Added: Such reports and other information filed with the SEC are available free of charge on the SEC's website and on our website at www.investor.chegg.com as soon as reasonably practicable after we electronically file such material with, or furnish it to, the SEC.
We use our www.chegg.com/press website as a means of disclosing material non-public information and for complying with our disclosure obligations under Regulation FD.
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Compared sentence by sentence after normalising whitespace, quotation marks, case and digits, so re-formatting and restated figures do not read as changed language. Wording changes appear as one removal and one addition. The current filing and the prior one are authoritative.