Arlo Technologies, Inc.
−Removed: (“we” or “Arlo”) combines an intelligent cloud infrastructure and mobile app with a variety of smart connected devices that are transforming the way people experience the connected lifestyle.
−Removed: Arlo’s deep expertise in product design, wireless connectivity, cloud infrastructure and cutting-edge AI capabilities focuses on delivering a seamless, smart home experience for Arlo users that is easy to setup and interact with every day.
−Removed: Our cloud-based platform provides users with visibility, insight and a powerful means to help protect and connect in real-time with the people and things that matter most, from any location with a Wi-Fi or a cellular connection.
−Removed: Since the launch of our first product in December 2014, we have shipped over 27.5 million smart connected devices.
−Removed: As of December 31, 2022, the Arlo platform had approximately 7.2 million cumulative registered accounts across more than 100 countries around the world, 1.9 million of which were paid services subscribers.
−Removed: To date, we have launched several categories of award-winning smart connected devices, including wired and wire-free smart Wi-Fi and LTE-enabled cameras, audio and video doorbells, floodlight cameras and home security systems.
+Added: (“we” or “Arlo”) is transforming the ways in which people can protect everything that matters to them with advanced home, business, and personal security services that combine a globally scaled cloud platform, advanced monitoring and analytics capabilities, and award-winning app-controlled devices to create a personalized security ecosystem.
+Added: Arlo’s deep expertise in cloud services, cutting-edge AI and computer vision analytics, wireless connectivity and intuitive user experience design delivers seamless, smart home security for Arlo users that is easy to setup and engage with every day.
+Added: Our highly secure, cloud-based platform provides users with visibility, insight and a powerful means to help protect and connect in real-time with the people and things that matter most, from any location with a Wi-Fi or a cellular connection – all rooted in a commitment to safeguard privacy for our users and their personal data.
+Added: To date, we have launched subscription services such as Arlo Secure, Arlo Total Security, and Arlo Safe, and several categories of award-winning smart security devices, including smart Wi-Fi and LTE-enabled cameras, video doorbells, floodlight cameras and home security systems.
In addition, Arlo’s broad compatibility allows the platform to seamlessly integrate with third-party internet-of-things (“IoT”) products and protocols, such as Amazon Alexa, Apple HomeKit, Apple TV, Google Assistant, IFTTT, Stringify and Samsung SmartThings.
−Removed: We plan to continue to introduce new smart connected devices to the Arlo platform both in cameras and other categories, increase the number of registered accounts on our platform, keep them highly engaged through our mobile app and generate incremental recurring revenue by offering them paid subscription services.
−Removed: Our total addressable market consists of individuals and business owners who use connected devices to enhance their lives and businesses.
+Added: We plan to continue to introduce new smart security devices to the Arlo platform both in cameras and other categories, increase the number of registered accounts on our platform, keep them highly engaged through our mobile app and generate incremental recurring revenue by offering them paid subscription services.
+Added: Our total addressable market consists of individuals and business owners who use smart security devices to protect their loved ones and property.
Outside of the home, we have seen adoption of our cellular-enabled products in a variety of use cases, such as neighborhood watch, construction site monitoring, wildlife and outdoor trail surveillance and event monitoring.
We believe the small business, government and direct home monitoring channels provide growth areas for us in addition to our retail and e-commerce presence.
−Removed: Our Software as a Service (“SaaS”) solution includes Arlo Secure, a service plan with coverage for unlimited cameras and an enhanced Emergency Response solution, Arlo Safe, a personal safety app with panic button accessory, and Arlo SmartCloud, a solution that delivers highly efficient and secure cloud services at scale.
−Removed: We believe we are well-positioned to extend our current reach to the broader connected lifestyle market both within and beyond the home as we continue to launch new products and services within our connected lifestyle platform.
−Removed: Arlo Secure is our service plan that provides advanced AI-based detection, DIY home security as well as professional monitoring, and an enhanced Emergency Response capability.
−Removed: The premium services boast support for unlimited household security devices, along with advanced AI object detection, and smarter, more interactive notifications.
+Added: Our Software as a Service (“SaaS”) solution includes Arlo Secure, a subscription service with coverage for unlimited cameras and an enhanced Emergency Response solution, Arlo Total Security, a comprehensive subscription service with professional monitoring and security hardware, Arlo Safe, a personal safety service with panic button accessory, as well as Arlo SmartCloud, a solution that delivers highly efficient and secure cloud services at scale.
+Added: We believe we are well-positioned to extend our current reach to the broader IoT market both within and beyond the home as we continue to launch new products and services within our smart security platform.
+Added: Arlo Secure is our subscription service that provides advanced AI-based detection, DIY home security as well as professional monitoring, and an enhanced Emergency Response capability.
+Added: These premium services boast support for unlimited household security devices, along with advanced AI object detection, and smarter, more interactive notifications.
Additionally, the new 24/7, one-touch Emergency Response is available with the Secure Plus and Safe and Secure Pro plans, enabling Arlo users to directly dispatch first responders during an emergency for quicker action.
−Removed: A trial period of Arlo Secure is provided with various Arlo camera, home security, and doorbell products.
+Added: A trial period of Arlo Secure is provided with various Arlo cameras, home security, and doorbell products.
The features of Arlo Secure subscriptions include:
−Removed: • Emergency Response (Secure Plus plan) – With one touch, dispatch fire, police, or medical responders to the camera’s location.
−Removed: If directed by the user, Arlo’s Emergency Response team can also provide critical location
−Removed: information to responders en route to better prepare them, such as gate codes, medical conditions of family members, and pet details.
+Added: • Emergency Response (Secure Plus plan) – With one touch in the Arlo Secure App, users can directly dispatch fire, police, or medical responders to the camera’s location.
+Added: If directed by the user, Arlo’s Emergency Response team can also provide critical location information to responders en route to better prepare them, such as gate codes, medical conditions of family members, and pet details.
• 2K (Secure plan) and 4K (Secure Plus plan) Cloud-based Video Recording – View 30 days of recordings securely stored on Arlo’s SmartCloud platform, for ultimate peace of mind and protection even if the device is damaged or stolen in a break-in, storm or other physical incident.
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Through Emergency Response, live agents can access authorized camera video to verify emergencies, potentially reducing false alarms, expediting response from emergency personnel in a crisis.
−Removed: In the fourth quarter of 2022, we announced an all-new personal safety app with a panic button accessory featuring one-tap, 24/7 Emergency Response, family safety, automatic crash detection and more.
+Added: Arlo Total Security
+Added: Arlo Total Security is a comprehensive subscription service that offers 24/7 professional monitoring and security hardware with affordable monthly pricing and no upfront costs.
+Added: At the heart of this innovative subscription service is Arlo’s Home Security System, which uses a first-of-its-kind, all-in-one multi-sensor capable of eight different sensing functions.
+Added: With its all-in-one design, the Arlo multi-sensor can be placed anywhere—from walls to windows and doors, to underneath sinks and water heaters—to detect motion, door/window openings and tilt, water leaks, freezing temperatures, lighting changes and T3/T4 smoke/CO alarm audio sirens.
+Added: Managed through the Arlo Secure App, the award-winning security system pairs with Arlo's advanced video security cameras, such as the Arlo Pro 5s, to enable video verification by 24/7 Professional Monitoring security experts of an emergency situation – a growing requirement across municipalities to reduce false alarms and unnecessary utilization of emergency services.
+Added: Arlo Safe is a personal safety service with a panic button accessory featuring one-tap, 24/7 Emergency Response, family safety, automatic crash detection and more.
Ideal for everyone from city dwellers walking home at night, to college students out with friends, teenagers walking to/from school, daily commuters, or even elderly family members, Arlo Safe is an all-encompassing 24/7 personal safety solution for ultimate peace of mind while on the go.
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Other Services
−Removed: Arlo SmartCloud is a SaaS solution to deliver scalable security cloud services for business.
+Added: Arlo SmartCloud is a SaaS solution that delivers scalable security cloud services for business.
Its comprehensive offering includes computer vision, multi-object detection, audio analysis, security services, scaled storage and numerous ecosystem integrations.
−Removed: Arlo SmartCloud is a fully managed robust global platform of capabilities built for security, scalability, and reliability that can be deployed as part of advanced subscription services for hardware companies, automotive companies, service providers, insurance companies, home builders, smart communities, smart cities, traditional security companies, and other related verticals.
−Removed: Our services also include certain development services provided to Verisure Sàrl (“Verisure”) under a Non-recurring Engineering (“NRE”) arrangement, including development of certain custom products specified by Verisure.
−Removed: Smart Connected Devices
−Removed: Arlo Home Security System, released in the fourth quarter of 2022, is a first-of-its-kind, all-in-one multi-sensor capable of eight different sensing functions.
−Removed: The system, which is managed through the redesigned Arlo Secure App, pairs with Arlo's new 24/7 Professional Monitoring service, granting one-tap access to highly trained Security Experts who monitor and respond to emergency situations.
+Added: Arlo SmartCloud is a fully managed robust global platform built for security, scalability, and reliability that can be deployed as part of advanced subscription services for hardware companies, automotive companies, service providers, insurance companies, home builders, smart communities, smart cities, traditional security companies, and other related verticals.
+Added: Our services also include certain development services provided to Verisure under a Non-recurring Engineering arrangement, including development of certain custom products specified by Verisure.
+Added: Smart Security Devices
+Added: Arlo Essential Cameras and Doorbells (2nd Generation) , released in the third quarter of 2023, deliver smart home protection for everyone at an incredible value.
+Added: The new lineup features the Arlo Essential XL Outdoor Camera with 4X the battery life of the new standard Essential Outdoor Camera, as well as a new Essential Indoor Camera with an automated privacy shield.
+Added: A new Video Doorbell with head-to-toe 180-degree field of view is also available.
+Added: The all-new second generation Essential cameras and doorbells offer several new advancements, with up to 2K video resolution, providing customers with powerful smart home security solutions at affordable price points.
+Added: Additionally, each device features USB-C connections for easy re-charging, and a new quick set-up process using Bluetooth for a faster, easier onboarding experience.
+Added: Arlo Home Security System , released in the fourth quarter of 2022, is a first-of-its-kind smart security system featuring the Arlo All-in-One Multi-Sensor capable of eight different sensing functions.
+Added: The system, which is managed through the Arlo Secure App, pairs with Arlo's new 24/7 Professional Monitoring service, granting one-tap access to highly trained Security Experts who monitor and respond to emergency situations.
Able to be placed anywhere, from walls to windows and doors, to under sinks and water heaters, the simple-to-install wireless multi-sensor can detect motion, door/window openings and tilt, water leaks, freezing temperatures, lighting changes and T3/T4 smoke/CO alarm audio sirens.
−Removed: Arlo Pro 5S , released in the fourth quarter of 2022, is an all-new Pro 5S 2K Security Camera.
−Removed: The latest addition to the award-winning Pro series, Pro 5S boasts tri-band connectivity - operating off dual-band Wi-Fi and Arlo SecureLink technology.
−Removed: Pro 5S is backed by the redesigned Arlo Secure App which features an all-new, highly intuitive interface that streamlines access to critical tools like Emergency Response.
+Added: Arlo Pro 5S , released in the fourth quarter of 2022, is an all-new Wireless Security Camera with advanced 2K video resolution.
+Added: The latest addition to the award-winning Pro series, Pro 5S boasts tri-band connectivity - operating via dual-band Wi-Fi and Arlo SecureLink technology.
+Added: Pro 5S is backed by the Arlo Secure App which features an all-new, highly intuitive interface that streamlines access to critical tools like Emergency Response.
Since Pro 5S operates on the lowest power band when in sleep mode, users will appreciate significant battery life improvements.
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Additionally, Arlo Go 2 is equipped with GPS positioning to track the camera’s whereabouts, allowing users to locate devices across an expansive area, or in the event of theft.
−Removed: Arlo Video Doorbell , released in the fourth quarter of 2019, is designed to capture what traditional video doorbells cannot, and boasts an industry-leading vertical field-of-view, allowing users to get a bigger, more precise picture of their front porch.
−Removed: The Arlo Video Doorbell captures footage in a square aspect ratio to allow users to fully view packages on the ground, or visitors from head to toe.
−Removed: It also offers features such as HD resolution image quality along with clear, two-way audio for users to simultaneously see and speak to visitors.
−Removed: Unlike conventional doorbell cameras, the Arlo Video Doorbell delivers direct-to-mobile video calls and personalized alerts when packages, people, vehicles, or animals are detected, allowing for users to quickly reply or take action provided they are an Arlo Secure subscriber or in a trial period.
−Removed: The Arlo Video Doorbell connects to an existing mechanical or digital chime for simple installation and continuous power.
+Added: Arlo Ultra 2, released in the second quarter of 2020, is designed to deliver an enhanced user experience with improved range, building on advanced features such as 4K video with HDR, an ultra-wide, 180-degree field of view, auto zoom and tracking on moving objects with clarity and detail, color night vision allowing the user to see video in color rather than traditional black and white, built-in siren that is automatically triggered by motion or audio, or manually triggered via the Arlo App and more.
+Added: Arlo Ultra 2 works with Amazon Alexa, Google Assistant, Apple Homekit, and IFTTT for easy interaction, automation and control.
Arlo Floodlight Camera , released in the first quarter of 2020, is the first wire-free floodlight camera on the market.
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The floodlight camera also offers three different light patterns – constant, flashing, and pulsating – which users can control manually on-demand or via automation rules.
−Removed: Arlo Ultra 2, released in the second quarter of 2020, is designed to deliver an enhanced user experience with improved range, building on advanced features such as 4K video with HDR, an ultra-wide, 180-degree field of view, auto zoom and tracking on moving objects with clarity and detail, color night vision allowing the user to see video in color rather than traditional black and white, built-in siren that is automatically triggered by motion or audio, or manually triggered via the Arlo App and more.
−Removed: Arlo Ultra 2 works with Amazon Alexa, Google Assistant, Apple Homekit, and IFTTT for easy interaction, automation and control.
−Removed: Arlo Essential , released in the third quarter of 2020, features an integrated, wire-free, extended-life battery that works for up to one year on one charge, an integrated spotlight with color night vision, HD video, two-way audio, motion detection alerts and a built-in siren.
−Removed: A direct Wi-Fi connection enables the Arlo Essential XL Spotlight camera to function as a stand-alone home security solution without the need for a separate Arlo SmartHub or Base Station.
−Removed: Arlo Essential Video Doorbell , released in the third quarter of 2020, features an easy-to-install, wire-free, battery-powered design.
−Removed: Arlo’s latest front-entry solution – which joins a robust ecosystem of home security products and services – captures what conventional video doorbells can’t.
−Removed: An industry-leading, 180-degree viewing angle with a square, 1:1 aspect ratio ensures users can see packages on the ground or visitors from head-to-toe on their mobile devices.
−Removed: HD video resolution combined with direct-to-mobile video calls, clear, two-way audio and personalized alerts, allow users to quickly reply to guests or take action.
−Removed: Able to connect directly to Wi-Fi, the latest solution can be powered by its rechargeable battery or be hardwired for continuous charging.
−Removed: Arlo Pro 4 , released in the fourth quarter of 2020, is designed with weather resistance, wide 160-degree field of view, 2K video resolution with HDR, and up to a six-month battery life.
−Removed: Pro 4 also includes two-way audio, built-in siren, and integrated spotlight.
−Removed: The updated Pro 4 has the ability to connect directly to home Wi-Fi networks without the need for a dedicated Arlo SmartHub or Base Station, which allows the camera to work as a standalone system for easier installation and setup.
−Removed: Arlo Essential Indoor , released in the first quarter of 2021, features 1080p HD video with enhanced night vision that allows users to capture important details day or night, a 130-degree diagonal field-of-view, motion and audio protection and full duplex audio for two-way conversations.
−Removed: The Arlo Essential Indoor Camera’s unique automated privacy shield is a reassuring feature designed to ease privacy concerns around having a security camera indoors.
−Removed: When the privacy shield is in the disarm mode, recording, motion and audio detection is disabled and won’t be enabled until the shield is opened by the user via the Arlo app.
−Removed: Users can also signal the privacy shield to open automatically and begin recording by starting a live stream or changing the camera to arm mode.
−Removed: This gives users the power to decide when their camera is monitoring a room and recording video/audio, and when it is not.
−Removed: Arlo Essential Indoor Camera also has built-in siren and works compatibly with Amazon Alexa, Google Assistant and IFTTT for easy interaction, automation and control.
−Removed: Arlo Go 2 LTE/Wi-Fi Security Camera , released in the fourth quarter of 2021, delivers smarter security for remote or hard-to-access locations and enables LTE and Wi-Fi connectivity for monitoring vacation homes, construction sites, commercial properties, trails and more.
−Removed: Arlo Go 2 LTE/Wi-Fi Security Camera works with 4G cellular data plans to provide continuous connectivity and uninterrupted security and provides users with 100% wire-free setup, weather-resistant design, a swappable, rechargeable battery and the ability to connect to Wi-Fi when in range.
−Removed: Users can view and record 1080p full HD video day and night, as well as capture important details with color night vision thanks to an integrated spotlight.
−Removed: The two-way, full-duplex audio ensures clear communication with visitors, while a built-in siren can be triggered remotely or automatically to ward off intruders.
−Removed: Arlo Go 2 is also equipped with GPS positioning to track the camera’s whereabouts, allowing users to locate multiple devices across an expansive area, or in the event of theft.
Arlo Accessories
+Added: Security System Accessories provide added functionality to the Arlo Security System for added peace of mind.
+Added: The Wire-Free Outdoor Siren extends protection outside of the home with a loud wire-free siren featuring a weather-resistant design, built-in strobe and adjustable volume settings.
+Added: The Arlo Cellular and Battery Backup module gives the Arlo Security System up to 12 hours of power during outages and stacks discretely beneath the Security System hub for a sleek all-in-on design.
Charging Accessories are designed to offer additional convenient ways to keep Arlo wire-free cameras up and running even longer.
−Removed: With the Arlo Charging Station, users can charge up to two Arlo Pro, Arlo Pro 2 or Arlo Go batteries with fast-charging technology so there is always a battery ready to go.
+Added: With the Arlo Charging Station, users can charge up to two batteries with fast-charging technology so there is always a battery ready to go.
For those looking to eliminate battery swaps entirely, the mountable and weather-resistant Arlo Solar Panel connects to various Arlo cameras to keep batteries charged with just a few hours of direct sunlight.
Mounts feature innovative designs that allow users to mount their cameras outdoors or indoors, on ceilings or countertops.
−Removed: The Arlo Quadpod is a flexible mount featuring four legs crafted from flexible stainless steel and silicone that allows users to mount their camera even in challenging spots such as tree branches or metal poles.
+Added: The Arlo Anti-Theft Mount enables users to lock their Arlo camera in place to prevent tampering and theft.
+Added: Additional outdoor, tabletop, and other adjustable mounts give users added flexibility to customize their camera position to suit any unique location they need to monitor.
Sales Channels
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We work directly with our retail channels on market development activities, such as co-advertising, including digital and traditional media, online promotions and video demonstrations, instant rebate programs, event sponsorship and sales associate training.
−Removed: Our largest retailer is Best Buy and its affiliates.
+Added: We sell a substantial portion of our products through traditional and online retailers, including Amazon, Best Buy Co., Inc., Walmart, Inc., and Costco Wholesale Corporation and their affiliates.
Wholesale Distributors .
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We supply our products to major wireless carriers around the world, including AT&T, T-Mobile, Verizon, Telstra and Vodafone.
−Removed: This sales channel is and will continue to be the key route-to-market for our current portable LTE-enabled camera and any future cellular-enabled connected lifestyle devices.
+Added: This sales channel is and will continue to be the key route-to-market for our current portable LTE-enabled camera and any future cellular-enabled security solutions.
Security Solution Providers .
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In the third quarter of 2019, we launched our online direct to consumer store to sell our products directly to our customers.
−Removed: We also sell our services, such as Arlo Secure and Arlo Safe, directly to consumers.
−Removed: Agreements with Verisure
+Added: We also sell our subscription services, such as Arlo Secure, Arlo Total Security, and Arlo Safe, directly to consumers.
+Added: Agreement with Verisure
Verisure is the exclusive distributor of our products in Europe for all retail channels and direct channels in connection with Verisure’s security business.
−Removed: During the five-year period commencing January 1, 2020, Verisure has an aggregate purchase commitment of $500.0 million.
−Removed: As of December 31, 2022, $336.7 million of the purchase commitment has been fulfilled with a backlog of $97.9 million.
−Removed: In December 2020, Verisure prepaid $40.0 million for product purchases in fiscal 2021 and fiscal 2022.
−Removed: The Supply Agreement also provides for certain development services to Verisure under the NRE arrangement, including development of certain custom products specified by Verisure.
−Removed: We believe we are well-positioned to compete within the broader connected lifestyle market, both within and beyond the home as we continue to launch new product lines and services within our smart platform.
+Added: During the five-year period that commenced on January 1, 2020, Verisure has an aggregate purchase commitment of $500.0 million.
+Added: As of December 31, 2023, $469.8 million of the purchase commitment has been fulfilled.
+Added: Based on the Supply Agreement with Verisure, a purchase obligation is not deemed to exist until we receive and accept Verisure’s purchase order.
+Added: As of December 31, 2023, we had a backlog of $52.3 million which represents performance obligations that will be recognized as revenue once fulfilled, which is expected to occur over the next twelve months.
+Added: We believe we are well-positioned to compete within the broader smart security market, both within and beyond the home as we continue to launch new product lines and services on our highly secure, globally-scaled platform.
However, our market is highly competitive and evolving, and we expect competition to increase in the future.
We believe the principal competitive factors impacting the market for our products and services include price, service offerings, functionality, brand, technology, design, distribution channels and customer service.
−Removed: We believe that we compete favorably in these areas on the basis of our market position in the U.S.
−Removed: consumer network connected camera systems market, best-in-class technology, direct relationship with users and user engagement, trusted Arlo platform, strong Arlo brand and channel partners and deep strategic partnerships with key suppliers, such as Infineon Technologies AG, OmniVision Technologies Inc.
−Removed: and Qualcomm Incorporated.
−Removed: Moreover, our focus on building a connected lifestyle platform, combined with our leadership in innovation in the consumer network connected camera systems market, has led to the strength of our Arlo brand worldwide.
−Removed: We believe this focus allows us to compete favorably with companies that have introduced or have announced plans to introduce devices with connected lifestyle functionalities.
−Removed: Nevertheless, the connected lifestyle market remains highly competitive, and has a multitude of participants, including:
+Added: We believe that we compete favorably in these areas based on our market position in the U.S.
+Added: consumer network connected camera systems market, best-in-class technology, direct relationship with users and user engagement, trusted Arlo platform, strong Arlo brand and channel partners and deep strategic partnerships with key suppliers, such as Infineon Technologies AG, OmniVision Technologies Inc., Realtek and Qualcomm Incorporated.
+Added: Moreover, our focus on building a smart security platform, combined with our leadership in innovation in the consumer network connected camera systems
+Added: market, has led to the strength of our Arlo brand worldwide.
+Added: We believe this focus allows us to compete favorably with companies that have introduced or have announced plans to introduce smart security devices or services.
+Added: Nevertheless, the smart security market remains highly competitive, and has a multitude of participants, including:
large global technology companies, such as Amazon (Ring and Blink) and Google (Nest);
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telecom service providers, such as AT&T and Comcast;
−Removed: and other companies, such as Eufy and Wyze.
+Added: and other companies, such as TP Link, Eufy and Wyze.
Many of our existing and potential competitors have longer operating histories, greater name recognition and substantially greater financial, technical, sales, marketing and other resources than we do.
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Research and Development
−Removed: We are passionate about developing new and innovative products and services that enable the connected lifestyle.
+Added: We are passionate about developing new and innovative products and services that enhance the smart security experience.
Our research and development team collaborates with our product team to design and build differentiated new products and improve upon our existing products and services.
−Removed: Our goal is to create unique user experiences within the connected lifestyle.
+Added: Our goal is to create unique user experiences within the smart security market.
For example, our original Arlo camera was the world’s first commercially available 100% battery-operated Wi-Fi security camera with 720p HD video, IP65-rated weather resistance and night vision.
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While all of our products are primarily designed in North America, we currently outsource manufacturing to Foxconn Cloud Network Technology Singapore Pte.
−Removed: Ltd., Pegatron Corporation, and Chicony Electronics Co., Ltd., which are all headquartered in Asia.
+Added: Ltd., Alpha Networks Inc., Pegatron Corporation, and Chicony Electronics Co., Ltd., which are all headquartered in Asia.
Although we do not have any long-term purchase contracts, we have executed master product supply agreements with these manufacturers, which typically provide indemnification for intellectual property infringement, epidemic failure clauses, agreed-upon price concessions, division of each party’s intellectual property and product quality requirements.
As we expand our product portfolio, we continue to explore new potential manufacturing partners that may provide us with competitive advantages on technology and cost.
−Removed: Since we outsource our manufacturing,
−Removed: we have the flexibility and ability to adapt to market changes, product supply and component pricing while keeping our costs low.
+Added: Since we outsource our manufacturing, we have the flexibility and ability to adapt to market changes, product supply and component pricing while keeping our costs low.
In addition to their responsibility for the manufacturing of our products, our manufacturers typically purchase all necessary parts and materials to produce finished goods.
−Removed: To maintain quality standards for our suppliers, we have established our own product quality organization based in Vietnam, Hong Kong, Taiwan, and Indonesia, which is responsible for auditing and inspecting process and product quality on the premises of our manufacturers.
+Added: To maintain quality standards for our suppliers, we have established our own product quality organization based in Vietnam and Taiwan, which is responsible for auditing and inspecting process and product quality on the premises of our manufacturers.
Our strategic relationships with our manufacturers are an important component of our ability to introduce new products and grow our business.
We focus on driving alignment of our product roadmaps with our manufacturers and determining what we can do collectively to reduce costs across the supply chain.
−Removed: Our operations teams based in the United States, Hong Kong, Taiwan, Vietnam, and Indonesia coordinate with our manufacturers’ engineering, manufacturing and quality control personnel to develop the requisite manufacturing processes, quality checks and testing and general oversight of the manufacturing activities.
−Removed: We believe this model has enabled us to quickly and efficiently deliver high-quality and innovative products, while enabling us to minimize costs and manage inventory.
+Added: Our operations teams based in the United States, Ireland, Taiwan, and Vietnam coordinate with our manufacturers’ engineering, manufacturing and quality control personnel to develop the requisite manufacturing processes, quality checks and testing and general oversight of the manufacturing activities.
+Added: believe this model has enabled us to quickly and efficiently deliver high-quality and innovative products, while enabling us to minimize costs and manage inventory.
Our products are manufactured and packaged for retail sale by our manufacturers mostly in Vietnam, Thailand, and Indonesia, and shipped to our logistics hubs located in the United States, Hong Kong, and Australia.
Our operations team coordinates with our manufacturers to ensure that the shipment of our products from the manufacturers to these logistics hubs meets customer demand.
−Removed: In November 2022, we announced a restructuring plan to reduce our cost structure to better align the operational needs of the business.
−Removed: As a result, we have ceased operations of our Hong Kong office during the fourth quarter of 2022.
Our marketing programs are focused on building global brand awareness, increasing product adoption and driving sales.
−Removed: Our marketing efforts target individuals interested in a connected lifestyle.
+Added: Our marketing efforts target individuals interested in a smart security solution.
We also increase brand awareness by augmenting word-of-mouth recommendations from Arlo customers and key influencers, interact digitally with current and prospective customers and maintain and develop our strong channel partnerships and strong shelf presence.
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Historically, we have generated higher product revenue in the third and fourth quarters of each year compared to the first and second quarters due to seasonal demand from consumer markets, primarily relating to the beginning of the school year and the holiday season.
−Removed: For example, for the years ended December 31, 2022, 2021 and 2020, our third and fourth quarters collectively represented 50.3%, 58.4% and 63.0%, respectively, of our revenue for such years.
+Added: For example, for the years ended December 31, 2023, 2022 and 2021, our third and
+Added: fourth quarters collectively represented 54.0%, 50.3% and 58.4%, respectively, of our revenue for such years.
Therefore, timely and effective product introductions are critical to our results of operations.
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Since we operate on a global basis, this is also a complex process that requires continual monitoring of regulations and an ongoing compliance process to ensure that we and our suppliers are in compliance with all existing regulations.
−Removed: Culture and Human Capital Resources
−Removed: Our culture, mission and values are a critical part of our success.
−Removed: In fact, core to our vision of bringing peace of mind by connecting and protecting what people care about the most is creating the right environment for our people.
−Removed: We strive to ensure that our employees are continually connected to our vision and mission through appropriate communication, throughout our talent proposition and as we serve our customers.
−Removed: Our culture focuses on connecting our people in an inclusive and flexible workforce, connecting our employees with the right development opportunities, and linking our group success with individual performance.
−Removed: It is founded on an employee value proposition that puts people and teams at the center of our business.
−Removed: Through radical collaboration, trust, and conscious leadership, our diverse teams continue to create innovative solutions for our customers.
−Removed: We protect our culture through leadership excellence and developing the right leadership behaviors that are both conscious and strategic in their impact on our performance.
−Removed: We value creativity, agility, hard work, transparency, and integrity, as we focus on continually innovating and improving our technology, solutions, brand, and partnerships.
−Removed: Human capital measures and objectives used to manage our business focus on employee safety and wellness, talent acquisition and retention, employee engagement, development and training, diversity and inclusion, and compensation and pay equity.
+Added: Environmental, Social, and Governance
+Added: We believe responsible and sustainable business practices support our long-term success.
+Added: As a company, we are deeply committed to protecting and supporting our people, our environment, and our communities.
+Added: That commitment is reflected through various corporate initiatives as well as day-to-day activities, including our adoption of sustainability-focused policies and procedures, our publicly recognized focus on fostering an inclusive workplace, our constant drive toward more efficient use of materials and energy, our careful and active management of our supply chain, our services and products which help reduce carbon footprints and enhance road safety, and our impactful and globally integrated ethics and compliance program.
+Added: Our adoption of environmental, social and governance (“ESG”) practices is based on several principles that help position our business for long-term, sustainable success.
+Added: We believe a holistic ESG approach creates competitive advantages over business rivals as our partners, suppliers, and customers increasingly look to build relationships with companies that boast sustainable and adaptable business operations.
+Added: Environmental
+Added: We are committed to providing customers with high quality products, conducting operations in a socially responsible, ethical, and sustainable manner to protect the environment and promoting compliance with all relevant regulations, customer specifications, and environmental legislation.
+Added: This commitment continues to be a driving force at our company, and a principle that is deeply ingrained in our values.
+Added: As we continue to further implement our ESG and Sustainability program, we have experienced an improvement in our management of our environmental practices.
+Added: Our environmental programs have received low-risk ratings from prominent ESG ratings agencies, demonstrating our continued efforts to integrate ESG into our business.
+Added: We strive for continuous improvement by establishing internal targets and timelines to improve our carbon footprint which we expect will help improve our risk ratings even further.
+Added: Additionally, our engagement with the various stakeholders including ESG rating agencies, have enabled us to expand the scope of analysis in our annual ESG reporting to our external stakeholders.
+Added: We believe in fostering a culture of fairness and inclusion both within our company and throughout our supplier network.
+Added: We prioritize open communication and collaboration with our employees and partners to address any concerns related to recruitment, working hours, compensation, discrimination, and the freedom to associate.
+Added: By working closely together, we strive to create a welcoming and respectful work environment, both within our organization and beyond, promoting equal and humane treatment both within our company as well as at our suppliers.
+Added: We work with our employees and partners closely to resolve any issues with respect to recruitment, working hours, compensation, discrimination, and freedom of association, hence ensuring a respectable working environment internally and externally.
+Added: We believe we can play a crucial role in driving positive social change and, in our commitment to the humane treatment of employees globally, we have continued to administer our Conflict Mineral Program.
+Added: All of our employees and our ODMs are expected to follow the requirements of the Conflict Minerals Program, improve employee practices, and maintain tight control over supply chain relationships to ensure compliance in accordance with the Organization for Economic Co-operation and Development (“OECD”).
+Added: In addition, we have a zero tolerance policy for both forced labor and human trafficking.
+Added: In an effort to support the California Transparency in Supply Chains Act of 2010 (“SB657”) and to confront slavery, we have committed to assess risks related to our supply chain and our direct commercial suppliers and to evaluate suppliers’ compliance with the Arlo Technologies Supplier Code of Conduct via periodic audits.
+Added: We are committed to fostering a diverse and inclusive workplace by implementing policies and programs that promote diversity in hiring, provide equal opportunities for career advancement, and create a supportive environment for underrepresented groups.
+Added: Our commitment to inclusion and diversity has resulted in a significant increase in the total number of women in our workforce, a sizable uptick in the number of Women in Tech, and a meaningful rise in the number of women in leadership roles.
+Added: We continue to seek opportunities to ensure we are bringing in diverse viewpoints to the conversation, because we believe those efforts support a long-term and sustainable track record of operational success.
+Added: We prioritize the well-being of employees by offering comprehensive benefits, promoting work-life balance, providing mental health support, and fostering a culture that values employee health and professional development.
+Added: We believe another measure of success is having a positive impact on community stakeholders.
+Added: Our leadership team and employees have made the commitment to work closely with local charities in their communities to support philanthropic initiatives, such as fundraising for humanitarian crises and working with young people with autism and other learning difficulties.
+Added: Charitable giving is a core part of our community outreach and we expect to continue those efforts.
+Added: Another action we have undertaken in community empowerment is supporting minority businesses and local suppliers.
+Added: We are committed to supporting marginalized communities, including racial and ethnic minorities, LGBTQ+ individuals, refugees and immigrants, by advocating for their rights and providing resources and support.
+Added: We are committed to providing customers with high quality products that comply with regulatory laws, directives, standards and industry regulations.
+Added: Our products, including Verisure's Arlo branded products, go through rigorous testing and certification processes to achieve regulatory compliance.
+Added: Ethics are a key element in our Corporate Social Responsibility Program.
+Added: Our Code of Ethics serves as a foundation of our corporate governance policy and provides guidance on standard business conduct for all of our employees and partners.
+Added: We demonstrate transparency and accountability, which are core components of our business, in our corporate governance, decision-making processes, and reporting practices, including regular disclosure of social and environmental impact metrics and engagement with stakeholders.
+Added: All of our employees are required to take and pass yearly training courses on Anti-Bribery and Anti-Corruption to ensure they understand the importance of following local laws and regulations with respect to those topics.
+Added: In addition, we and our manufacturing partners are committed to meeting ISO standards and maintaining ISO 9001 and/or ISO 14001 certifications.
+Added: We are committed to ethical practices in the development and deployment of technology, including responsible data handling, protection of user privacy, and avoidance of harmful applications such as surveillance or discrimination algorithms.
+Added: Without an effective and efficient management system, we would not be able to optimize the value of the Corporate Social Responsibility Program and fulfill our responsibility as a loyal global citizen.
+Added: Our program includes review of management system in the areas of Ethics, Labor and Environment, and Health and Safety to help establish an organized framework for identifying, evaluating and remediating issues as they arise.
+Added: Our Nominating and Corporate Governance Committee has oversight over reviewing our practices and initiatives with respect to ESG matters that are expected to have a significant impact on us.
+Added: Human Capital Resources
+Added: Our human capital measures and objectives, which are used to drive our business results focus on our talent and culture as we look to develop the Arlo workforce for the future.
+Added: We nurture our talent through carefully crafted processes that build effective compensation arrangements and drive culture and purpose at Arlo.
+Added: This then translates into our performance management and reward systems.
+Added: We aim to have the right people in the right roles at the right time to drive our business outcomes, ensuring top diverse talent for our critical roles.
+Added: We embed Diversity, Equity and Inclusion into our culture strategy.
+Added: It is a key pillar in our employee value proposition in line with our talent philosophy.
+Added: Other key pillars in our value proposition include providing an inclusive and flexible workplace and providing the right development opportunities.
+Added: We also believe in leadership excellence as we connect our group success with individual performance.
We strive to attract and retain exceptionally talented, diverse, and ethical employees, and we are proud of the culture we have built.
−Removed: Our talented employees, located throughout the United States, Canada, Asia, Australia, and Europe communicate, connect and work together to deliver a world-class end-to-end connected lifestyle solution.
−Removed: We believe that we maintain a good working relationship with our employees, and we have not experienced any labor disputes.
+Added: We continue to shape our desired experience, in line with the promised employee value proposition and desired culture to drive engagement and high performance.
+Added: We believe that great teams make great products and as such, our talented employees, located throughout the United States, Canada, Australia, Taiwan, India, and Ireland, communicate, connect and work together to deliver a world-class end-to-end smart security solution.
+Added: We believe that we maintain a great working relationship with our employees, as evidenced by our regular employee engagement surveys, and we have not experienced any labor disputes.
As of December 31, 2023, we had a total of 363 full-time employees, of which approximately 64% were based in the United States, and approximately 36% were based in other global regions.
−Removed: Diversity and Inclusion
−Removed: Arlo is proud to be an equal opportunity workplace and an affirmative action employer.
+Added: Diversity, Equity and Inclusion
+Added: Diversity, Equity and Inclusion initiatives are integrated into every aspect of our people strategy as we plan to increase our organization ’ s diversity.
+Added: Arlo is proud to be an equal opportunity workplace.
We always strive to treat all employees and job applicants based on merit, qualifications, personality, and talent, and to draw from a diverse candidate pool as we recruit new talent across all levels.
−Removed: We deeply connect people from all backgrounds and beliefs and strive for a truly inclusive and collaborative working environment.
+Added: We aim to connect people from all backgrounds and beliefs and strive for a truly inclusive and collaborative working environment.
We have taken action alongside a group of more than 1,200 businesses in a collective commitment to make progress towards advancing diversity and inclusion in our workplace, communities, and country.
We value diversity and integrate it into our business by striving to ensure that our company is representative of the customers we serve and that inclusion is at the core of our workplace culture.
−Removed: In 2020, our Chief Executive Officer signed the CEO Action for Diversity & Inclusion pledge, the largest CEO-driven business commitment to advance diversity and inclusion within the workplace
−Removed: to underscore our commitment.
−Removed: By making the pledge, we go beyond accepting diversity and committed to the following actions:
+Added: Our Chief Executive Officer signed the CEO Action for Diversity & Inclusion pledge, the largest CEO-driven business commitment to advance diversity and inclusion within the workplace to underscore our commitment.
+Added: By making this pledge, we go beyond accepting diversity and are committed to the following actions:
• Continue to cultivate our workplace to support open dialogue on complex, and sometimes difficult conversations about diversity and inclusion.
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• Share best known—and unsuccessful—actions.
−Removed: • Create and share strategic inclusion and diversity plans with our board of directors as a way to prioritize diversity and inclusion and to drive accountability in our organization.
+Added: • Create and share strategic inclusion and diversity plans with our board of directors in an effort to prioritize diversity and inclusion and to drive accountability in our organization.
For the third year running, we are partnering with the GEM Consortium (“GEM”).
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These events provide a platform for dialogue and an opportunity for every employee to learn, discuss, and appreciate differences between colleagues as we grow to drive greater inclusion at Arlo and truly reflect the customers we serve.
−Removed: Employee Safety, Health and Well-being
−Removed: We look to safeguard the safety, health and well-being of all of our employees.
−Removed: We have managed the continuing impact of COVID-19, including continuous updates to our health and safety policies and processes and migrating all but a limited number of our global workforce to work remotely.
−Removed: We are focused on providing our team with the resources that they need to meet the needs of our customers and deliver new innovations to the markets we serve.
−Removed: The health and well-being of our workforce remains our top priority while we ensure productivity while working from home.
+Added: We continually strive to be a deeply inclusive employer with diversity reflected in our teams.
+Added: We encourage employees to truly be themselves and thrive in an environment where their voices matter, differences are understood and valued, and where they are supported to express their unique ideas openly.
+Added: We aim to foster a highly engaged and energized workplace, where everyone is treated with dignity and respect and is excited to achieve more.
+Added: In addition to incorporating inclusion into our performance review process, we are also diversifying interview teams by adding a greater number of employees into the decision-making process.
+Added: Training on bridging diversity gaps has also been provided to employees to further drive an inclusive culture and build upon employee engagement.
+Added: Compensation and Benefits
+Added: We strive to provide our employees with compensation that is market-competitive and internally equitable.
+Added: We recognize our people are most likely to thrive when they have the resources to meet their needs and the time and support to succeed in their professional and personal lives.
+Added: In support of this, we offer a wide variety of benefits for employees around the world and invest in tools and resources that are designed to support our employees’ individual growth and development.
+Added: Health and Safety
+Added: We strive to protect the health and safety of our employees.
+Added: We identify potential workplace risks in order to develop measures to mitigate possible hazards.
+Added: We support employees with general safety, security and crisis management training, and by putting specific programs in place for those working in potentially high-hazard environments.
+Added: Employee Engagement
+Added: We believe that open and honest communication among team members, managers and leaders helps create an open, collaborative work environment where everyone can contribute, grow and succeed.
+Added: Team members are encouraged to come to their managers with questions, feedback or concerns, and we conduct surveys that gauge employee sentiment in areas like career development, manager performance and inclusivity.
Company Information
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Compared sentence by sentence after normalising whitespace, quotation marks, case and digits, so re-formatting and restated figures do not read as changed language. Wording changes appear as one removal and one addition. The current filing and the prior one are authoritative.