/stocks — the workspaceLOADING

NOW · All filings · Read this filing

What changed 10-Q

Item 5. Other Information

2026-07-23 compared with 2026-04-23 · 37 added, 29 removed, 33 unchanged (67% of the section changed)

1 unchanged sentence

Rule 10b5-1 Trading Plans

During the quarter ended March 31, 2026, the following Section 16 officers terminated trading arrangements that were intended to satisfy the affirmative defense of Rule 10b5-1(c):

McDermott , our Chief Executive Officer , terminated a trading plan on February 6, 2026 .

The plan, which was adopted on February 27, 2025 and was scheduled to expire May 19, 2026, previously permitted the sale of up to 100% of the net shares resulting from the vesting of 52,566 restricted stock units and performance-based restricted stock units during the plan period, subject to certain vesting conditions.

Net shares were net of tax withholding.

• Gina Mastantuono , our President and Chief Financial Officer , terminated a trading plan on February 6, 2026 .

The plan, which was adopted on August 28, 2025 and was scheduled to expire May 26, 2026, previously permitted the sale of (i) up to 3,700 shares of our common stock and (ii) up to 100% of the net shares resulting from the vesting of 13,136 restricted stock units and performance-based restricted stock units during the plan period, subject to certain vesting conditions.

Net shares were net of tax withholding.

• Jacqueline Canney , our Chief People and AI Enablement Officer , terminated a trading plan on February 6, 2026 .

The plan, which was adopted on February 27, 2025 and was scheduled to expire May 22, 2026, previously permitted the sale of 100% of the net shares resulting from the vesting of 13,248 restricted stock units and performance-based restricted stock units during the plan period, subject to certain vesting conditions.

Net shares were net of tax withholding.

• Nick Tzitzon , our Vice Chairman , terminated a trading plan on February 6, 2026 .

The plan, which was adopted on February 28, 2025 and was scheduled to expire May 19, 2026, previously permitted the sale of (i) up to 649 shares of our common stock and (ii) 100% of the net shares resulting from the vesting of 11,552 restricted stock units and performance-based restricted stock units during the plan period, subject to certain vesting conditions.

Net shares were net of tax withholding.

• Russell Elmer , our Special Counsel , terminated a trading plan on February 6, 2026 .

The plan, which was adopted on May 21, 2025 and was scheduled to expire May 18, 2026, previously permitted the sale of (i) 110 shares of our common stock and (ii) 100% of the net shares resulting from the vesting of 10,523 restricted stock units and performance-based restricted stock units during the plan period, subject to certain vesting conditions.

Net shares were net of tax withholding.

In addition, on February 13, 2026 , Mr.

McDermott adopted a “non-Rule 10b5-1 trading arrangement ,” as defined by Regulation S-K Item 408(c), by entering into a share purchase agreement with a broker that provided for the purchase of $3 million of shares of our common stock on February 27, 2026, at prevailing market prices.

During the quarter ended June 30, 2026, the following Section 16 officer adopted a trading arrangement intended to satisfy the affirmative defense of Rule 10b5-1(c):

• Jacqueline Canney , our Chief People and AI Enablement Officer , adopted a trading plan on May 29, 2026 .

The plan, which expires May 19, 2027 , provides for the sale of (i) up to $500,000 of shares of our common stock and (ii) 100% of the net shares resulting from the vesting of 52,422 restricted stock units and performance-based restricted stock units during the plan period, subject to certain vesting conditions.

Net shares are net of tax withholding.

Exhibit Index

6 unchanged sentences

8-K 001-35580 3.1 2/12/2025

Forms of Global Restricted Stock Unit Award Agreement and Global Performance Restricted Stock Unit Award Agreement, effective February 9 , 202 6 , under the Amended and Restated 2021 Equity Incentive Plan

Employment Letter Agreement dated April 22 , 202 5 , by and between the Registrant and Paul Fipps

Indenture, dated May 15, 2026, by and between ServiceNow, Inc.

Bank Trust Company, National Association, as trustee

8-K 001-35580 4.1 5/15/2026

First Supplemental Indenture, dated May 15, 2026, by and between ServiceNow, Inc.

Bank Trust Company, National Association, as trustee

8-K 001-35580 4.2 5/15/2026

Form of Note for ServiceNow, Inc.’s 4.250% Notes due 2028 (incorporated by reference from Exhibit 4.2 hereto)

8-K 001-35580 4.3 5/15/2026

Form of Note for ServiceNow, Inc.’s 4.700% Notes due 2031 (incorporated by reference from Exhibit 4.2 hereto)

8-K 001-35580 4.4 5/15/2026

Form of Note for ServiceNow, Inc.’s 5.050% Notes due 2033 (incorporated by reference from Exhibit 4.2 hereto)

8-K 001-35580 4.5 5/15/2026

Form of Note for ServiceNow, Inc.’s 5.400% Notes due 2036 (incorporated by reference from Exhibit 4.2 hereto)

8-K 001-35580 4.6 5/15/2026

Form of Note for ServiceNow, Inc.’s 6.300% Notes due 2056 (incorporated by reference from Exhibit 4.2 hereto)

8-K 001-35580 4.7 5/15/2026

Credit Agreement, dated as of April 1, 2026, among the Company, the lenders party thereto, and JPMorgan Chase Bank, N.A., as administrative agent

8-K 001-35580 10.1 4/1/2026

Form of Commercial Paper Dealer Agreement between the Company, as issuer, and the applicable Dealer party thereto

8-K 001-35580 10.2 4/1/2026

Term Loan Credit Agreement, dated as of April 17, 2026, among the Company, the lenders party thereto, and JPMorgan Chase Bank, N.A., as administrative agent

ServiceNow, Inc.

Amended and Restated 2021 Equity Incentive Plan

8-K 001-35580 10.1 5/22/2026

Certification of Periodic Report by Chief Executive Officer under Section 302 of the Sarbanes-Oxley Act of 2002

4 unchanged sentences

Section 1350 as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

101.INS Inline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.

101.SCH Inline XBRL Taxonomy Extension Schema Document.

101.CAL Inline XBRL Taxonomy Extension Calculation Linkbase Document.

101.DEF Inline XBRL Taxonomy Extension Definition Linkbase Document.

101.LAB Inline XBRL Taxonomy Extension Label Linkbase Document.

101.PRE Inline XBRL Taxonomy Extension Presentation Linkbase Document.

101.INS Inline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document X

101.SCH Inline XBRL Taxonomy Extension Schema Document X

101.CAL Inline XBRL Taxonomy Extension Calculation Linkbase Document X

101.DEF Inline XBRL Taxonomy Extension Definition Linkbase Document X

101.LAB Inline XBRL Taxonomy Extension Label Linkbase Document X

101.PRE Inline XBRL Taxonomy Extension Presentation Linkbase Document X

104 Cover Page Interactive Data File (formatted as inline XBRL and contained in Exhibit 101) X

4 unchanged sentences

SERVICENOW, INC.

April 22, 2026 By:

July 22, 2026 By:

/s/ William R.

1 unchanged sentence

(Principal Executive Officer)

April 22, 2026 By:

July 22, 2026 By:

/s/ Gina Mastantuono

2 unchanged sentences

(Principal Financial Officer)

April 22, 2026 By:

July 22, 2026 By:

/s/ Danielle Fontaine

3 unchanged sentences

Compared sentence by sentence after normalising whitespace, quotation marks, case and digits, so re-formatting and restated figures do not read as changed language. Wording changes appear as one removal and one addition. The current filing and the prior one are authoritative.