16 unchanged sentences
We seek to offer our customers low prices, fast and free delivery, easy-to-use functionality, and timely customer service.
−Removed: In addition, we offer subscription services such as Amazon Prime, a membership program that includes fast, free shipping on tens of millions of items, access to award-winning movies and series, and other benefits.
+Added: In addition, we offer subscription services such as Amazon Prime, a membership program that includes fast, free shipping on tens of millions of items, access to award-winning movies and series, live sports, and other benefits.
We fulfill customer orders in a number of ways, including through:
18 unchanged sentences
(2) publishers, producers, and distributors of physical, digital, and interactive media of all types and all distribution channels;
−Removed: (3) web search engines, comparison shopping websites, social networks, web portals, and other online and app-based means of discovering, using, or acquiring goods and services, either directly or in collaboration with other retailers;
+Added: (3) web search engines, comparison shopping websites, social networks, web portals, virtual assistants, and other online and app-based means of discovering, using, or acquiring goods and services, either directly or in collaboration with other retailers;
(4) companies that provide e-commerce services, including website development and hosting, omnichannel sales, inventory and supply chain management, advertising, fulfillment, customer service, and payment processing;
(5) companies that provide fulfillment and logistics services for themselves or for third parties, whether online or offline;
−Removed: (6) companies that provide information technology services or products, including on-premises or cloud-based infrastructure and other services;
−Removed: (7) companies that design, manufacture, market, or sell consumer electronics, telecommunication, and electronic devices;
+Added: (6) companies that provide information technology services or products, including on-premises or cloud-based infrastructure, tools and services relating to artificial intelligence, and other services;
+Added: (7) companies that design, manufacture, market, or sell consumer electronics, communications, and other electronic devices and services;
(8) companies that sell grocery products online and in physical stores;
−Removed: and (9) companies that provide advertising services, whether in digital or other formats.
+Added: (9) companies that provide advertising services, whether in digital or other formats;
+Added: and (10) providers of virtual or in-person healthcare services.
We believe that the principal competitive factors in our retail businesses include selection, price, and convenience, including fast and reliable fulfillment.
17 unchanged sentences
Competition for qualified personnel is intense, particularly for software engineers, computer scientists, and other technical staff, and constrained labor markets have increased competition for personnel across other parts of our business.
−Removed: As we strive to be Earth’s best employer, we focus on investment and innovation, inclusion and diversity, safety, and engagement to hire and develop the best talent.
−Removed: We rely on numerous and evolving initiatives to implement these objectives and invent mechanisms for talent development, including competitive pay and benefits, flexible work arrangements, and skills training and educational programs such as Amazon Career Choice (education funding for eligible employees) and the Amazon Technical Academy (software development engineer training).
+Added: We strive to be Earth’s best employer.
+Added: We rely on numerous and evolving initiatives to implement this objective and invent mechanisms for talent development, including competitive pay and benefits, flexible work arrangements, and skills training and educational programs such as Amazon Career Choice (education funding for eligible employees).
Over 240,000 Amazon employees around the world have participated in Career Choice.
−Removed: We also continue to inspect and refine the mechanisms we use to hire, develop, evaluate, and retain our employees to promote equity for all candidates and employees.
+Added: We also continue to inspect and refine the mechanisms we use to hire, develop, evaluate, and retain our employees.
In addition, safety is integral to everything we do at Amazon and we continue to invest in safety improvements such as capital improvements, new safety technology, vehicle safety controls, and engineering ergonomic solutions.
10 unchanged sentences
Jassy 57 President and Chief Executive Officer
+Added: Garman 48 CEO Amazon Web Services
Herrington 58 CEO Worldwide Amazon Stores
1 unchanged sentence
Reynolds 60 Vice President, Worldwide Controller, and Principal Accounting Officer
−Removed: Selipsky 57 CEO Amazon Web Services
Zapolsky 61 Senior Vice President, Global Public Policy and General Counsel
2 unchanged sentences
Jassy has served as President and Chief Executive Officer since July 2021, CEO Amazon Web Services from April 2016 until July 2021, and Senior Vice President, Amazon Web Services, from April 2006 until April 2016.
+Added: Garman has served as CEO Amazon Web Services since June 2024, Senior Vice President, Amazon Web Services from February 2021 until June 2024, Vice President, Marketing, Sales and Support of Amazon Web Services from January 2020 to February 2021, Vice President, AWS Compute Services from September 2018 to January 2020, and Vice President, EC2 from December 2012 to September 2018.
Herrington has served as CEO Worldwide Amazon Stores since July 2022, Senior Vice President, North America Consumer from January 2015 to July 2022, Senior Vice President, Consumables from May 2014 to December 2014, and Vice President, Consumables from May 2005 to April 2014.
1 unchanged sentence
Reynolds has served as Vice President, Worldwide Controller, and Principal Accounting Officer since April 2007.
−Removed: Selipsky has served as CEO Amazon Web Services since July 2021, Senior Vice President, Amazon Web Services from May 2021 until July 2021, President and CEO of Tableau Software from September 2016 until May 2021, and Vice President, Marketing, Sales and Support of Amazon Web Services from May 2005 to September 2016.
−Removed: Zapolsky has served as Senior Vice President, Global Public Policy and General Counsel since May 2023 and has served as our Secretary since September 2012.
−Removed: He served as Senior Vice President and General Counsel from May 2014 to May 2023, Vice President and General Counsel from September 2012 to May 2014, and as Vice President and Associate General Counsel for Litigation and Regulatory matters from April 2002 until September 2012.
+Added: Zapolsky has served as Senior Vice President, Global Public Policy and General Counsel since May 2023.
+Added: He served as our Secretary from September 2012 to January 2024, Senior Vice President and General Counsel from May 2014 to May 2023, Vice President and General Counsel from September 2012 to May 2014, and as Vice President and Associate General Counsel for Litigation and Regulatory matters from April 2002 until September 2012.
Board of Directors
2 unchanged sentences
Jassy 57 President and Chief Executive Officer
−Removed: Alexander 72 Chair of IronNet, Inc.
+Added: Alexander 73 Former Chair and CEO of IronNet, Inc.
Cooper 63 Former Executive Vice President, Goldman Sachs Group, Inc.
1 unchanged sentence
Huttenlocher 66 Dean, MIT Schwarzman College of Computing
−Removed: McGrath 71 Former Chair and CEO, MTV Networks
+Added: Ng 48 Managing General Partner, AI Fund, L.P.
Nooyi 69 Former Chair and CEO, PepsiCo, Inc.
4 unchanged sentences
Compared sentence by sentence after normalising whitespace, quotation marks, case and digits, so re-formatting and restated figures do not read as changed language. Wording changes appear as one removal and one addition. The current filing and the prior one are authoritative.