This Annual Report on Form 10-K and the documents incorporated herein by reference contain forward-looking statements based on expectations, estimates, and projections as of the date of this filing.
−Removed: Actual results may differ materially from those expressed in forward-looking statements.
−Removed: See Item 1A of Part I — “Risk Factors.”
−Removed: Amazon.com, Inc.’s principal corporate offices are located in Seattle, Washington.
−Removed: We completed our initial public offering in May 1997 and our common stock is listed on the Nasdaq Global Select Market under the symbol “AMZN.”
−Removed: As used herein, “Amazon.com,” “we,” “our,” and similar terms include Amazon.com, Inc.
+Added: Actual results and outcomes may differ materially from those expressed in forward-looking statements.
+Added: See Item 1A of Part I — “Risk Factors.” As used herein, “Amazon.com,” “we,” “our,” and similar terms include Amazon.com, Inc.
and its subsidiaries, unless the context indicates otherwise.
2 unchanged sentences
customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.
−Removed: In each of our segments, we serve our primary customer sets, consisting of consumers, sellers, developers, enterprises, and content creators.
−Removed: In addition, we provide services, such as advertising to sellers, vendors, publishers, authors, and others, through programs such as sponsored ads, display, and video advertising.
+Added: In each of our segments, we serve our primary customer sets, consisting of consumers, sellers, developers, enterprises, content creators, advertisers, and employees.
We have organized our operations into three segments:
5 unchanged sentences
Customers access our offerings through our websites, mobile apps, Alexa, devices, streaming, and physically visiting our stores.
−Removed: We also manufacture and sell electronic devices, including Kindle, Fire tablet, Fire TV, Echo, Ring, and other devices, and we develop and produce media content.
+Added: We also manufacture and sell electronic devices, including Kindle, Fire tablet, Fire TV, Echo, and Ring, and we develop and produce media content.
We seek to offer our customers low prices, fast and free delivery, easy-to-use functionality, and timely customer service.
−Removed: In addition, we offer Amazon Prime, a membership program that includes unlimited free shipping on over 100 million items, access to unlimited streaming of tens of thousands of movies and TV episodes, including Amazon Original content, and other benefits.
+Added: In addition, we offer subscription services such as Amazon Prime, a membership program that includes fast, free shipping on millions of items, access to award-winning movies and series, and other benefits.
We fulfill customer orders in a number of ways, including through:
12 unchanged sentences
We serve authors and independent publishers with Kindle Direct Publishing, an online service that lets independent authors and publishers choose a royalty option and make their books available in the Kindle Store, along with Amazon’s own publishing arm, Amazon Publishing.
−Removed: We also offer programs that allow authors, musicians, filmmakers, skill and app developers, and others to publish and sell content.
+Added: We also offer programs that allow authors, musicians, filmmakers, Twitch streamers, skill and app developers, and others to publish and sell content.
+Added: We provide advertising services to sellers, vendors, publishers, authors, and others, through programs such as sponsored ads, display, and video advertising.
Our businesses encompass a large variety of product types, service offerings, and delivery channels.
27 unchanged sentences
As of December 31, 2021, we employed approximately 1,608,000 full-time and part-time employees.
−Removed: Additionally, we utilize independent contractors and temporary personnel to supplement our workforce.
−Removed: Competition for qualified personnel has historically been intense, particularly for software engineers, computer scientists, and other technical staff.
−Removed: We focus on investment and innovation, inclusion and diversity, safety, and engagement to hire and develop the best talent.
−Removed: We rely on numerous and evolving initiatives to implement these objectives and invent mechanisms for talent development, including industry-leading pay and benefits, skills training programs such as Amazon Career Choice and the Amazon Technical Academy, mentorship and support resources, and programs that advance engagement, communication, and feedback.
+Added: Additionally, we use independent contractors and temporary personnel to supplement our workforce.
+Added: Competition for qualified personnel is intense, particularly for software engineers, computer scientists, and other technical staff, and constrained labor markets have increased competition for personnel across other parts of our business.
+Added: As we strive to be Earth’s best employer, we focus on investment and innovation, inclusion and diversity, safety, and engagement to hire and develop the best talent.
+Added: We rely on numerous and evolving initiatives to implement these objectives and invent mechanisms for talent development, including competitive pay and benefits, flexible work arrangements, and skills training and educational programs such as Amazon Career Choice (funded education for hourly employees) and the Amazon Technical Academy (software development engineer training).
+Added: We also provide mentorship and support resources to our employees, and have deployed numerous programs that advance employee engagement, communication, and feedback.
Available Information
5 unchanged sentences
Name Age Position
−Removed: Bezos 57 President, Chief Executive Officer, and Chairman of the Board
+Added: Bezos 58 Executive Chair
+Added: Jassy 54 President and Chief Executive Officer
Clark 49 CEO Worldwide Consumer
−Removed: Jassy 53 CEO Amazon Web Services
Olsavsky 58 Senior Vice President and Chief Financial Officer
Reynolds 57 Vice President, Worldwide Controller, and Principal Accounting Officer
+Added: Selipsky 55 CEO Amazon Web Services
Zapolsky 58 Senior Vice President, General Counsel, and Secretary
−Removed: Bezos has been Chairman of the Board of Amazon.com since founding it in 1994 and Chief Executive Officer since May 1996.
−Removed: Bezos served as President of the Company from founding until June 1999 and again from October 2000 to the present.
+Added: Bezos founded Amazon.com in 1994 and has served as Executive Chair since July 2021.
+Added: He has served as Chair of the Board since 1994 and served as Chief Executive Officer from May 1996 until July 2021, and as President from 1994 until June 1999 and again from October 2000 to July 2021.
+Added: Jassy has served as President and Chief Executive Officer since July 2021, CEO Amazon Web Services from April 2016 until July 2021, and Senior Vice President, Amazon Web Services, from April 2006 until April 2016.
Clark has served as CEO Worldwide Consumer since January 2021, and Senior Vice President, Worldwide Operations, from May 2014 until January 2021.
−Removed: Jassy has served as CEO Amazon Web Services since April 2016, and Senior Vice President, Amazon Web Services, from April 2006 until April 2016.
Olsavsky has served as Senior Vice President and Chief Financial Officer since June 2015, Vice President, Finance for the Global Consumer Business from December 2011 to June 2015, and numerous financial leadership roles across Amazon with global responsibility since April 2002.
Reynolds has served as Vice President, Worldwide Controller, and Principal Accounting Officer since April 2007.
+Added: Selipsky has served as CEO Amazon Web Services since July 2021, Senior Vice President, Amazon Web Services from May 2021 until July 2021, President and CEO of Tableau Software from September 2016 until May 2021, and Vice President, Marketing, Sales and Support of Amazon Web Services from May 2005 to September 2016.
Zapolsky has served as Senior Vice President, General Counsel, and Secretary since May 2014, Vice President, General Counsel, and Secretary from September 2012 to May 2014, and as Vice President and Associate General Counsel for Litigation and Regulatory matters from April 2002 until September 2012.
1 unchanged sentence
Name Age Position
−Removed: Bezos 57 President, Chief Executive Officer, and Chairman of the Board
+Added: Bezos 58 Executive Chair
+Added: Jassy 54 President and Chief Executive Officer
Alexander 70 Co-CEO, President, and Chair of IronNet Cybersecurity, Inc.
−Removed: Brewer 58 Group President, Americas and Chief Operating Officer, Starbucks Corporation
+Added: Cooper 60 Former Executive Vice President, Goldman Sachs Group, Inc.
Gorelick 71 Partner, Wilmer Cutler Pickering Hale and Dorr LLP
3 unchanged sentences
Rubinstein 65 Former co-CEO, Bridgewater Associates, LP
−Removed: Ryder 76 Retired, Former Chair, Reader’s Digest Association, Inc.
Stonesifer 65 Former President and Chief Executive Officer, Martha’s Table
1 unchanged sentence
Compared sentence by sentence after normalising whitespace, quotation marks, case and digits, so re-formatting and restated figures do not read as changed language. Wording changes appear as one removal and one addition. The current filing and the prior one are authoritative.