12 unchanged sentences
For the years ended December 31, 2024, 2023 and 2022, we reported revenue of $362 million, $339 million and $321 million, respectively.
−Removed: On September 22, 2023, the Company and its wholly owned subsidiaries, Tucows.com Co., Ting Inc., Tucows (Delaware) Inc., Wavelo, Inc.
−Removed: and Tucows (Emerald), LLC (each, a “Borrower” and together, the “Borrowers,” collectively with the Company) and certain other subsidiaries of the Company, as guarantors, entered into the 2023 Credit Agreement with Bank of Montreal, as administrative agent (“BMO” or the “Agent”), and the lenders party thereto, to, among other things, provide the Borrowers with a revolving credit facility in an aggregate amount not to exceed $240 million (the “2023 Credit Facility”).
−Removed: The Borrowers may request an increase to the 2023 Credit Facility through new commitments of up to $60M if the Total Funded Debt to Adjusted EBITDA Ratio (as defined in the 2023 Credit Agreement) is less than 3.75:1.00.
−Removed: The 2023 Credit Facility expires on September 22, 2026, which is the third anniversary of the effective date of the 2023 Credit Facility.
−Removed: The 2023 Credit Agreement contains customary representations and warranties, affirmative and negative covenants, and events of default.
−Removed: The 2023 Credit Agreement requires that the Company comply with certain customary non-financial covenants and restrictions.
−Removed: In addition, the Company has agreed to comply with the following financial covenants:
−Removed: (1) a leverage ratio by maintaining at all times a Total Funded Debt to Adjusted EBITDA Ratio of not more than (i) 4.50:1:00 at any time from and after the Closing Date to and including December 30, 2023; (ii) 4.25:1:00 from December 31, 2023 to and including March 30, 2024; (iii) 4.00:1.00 from March 31, 2024 to and including June 29, 2024; and (iv) 3.75:1.00 thereafter; and (2) an interest coverage ratio by maintaining as of the end of each rolling four financial quarter period, an Interest Coverage Ratio (as defined in the 2023 Credit Agreement) of not less than 3.00:1.00.
−Removed: During Fiscal 2023, the Company made repayments of $27.8 million towards 2023 Credit Facility and the 2019 Credit Facility (as defined in "Note 8 - Syndicate Revolver of in the Notes to the Consolidated Financial Statements for Fiscal 2023 included in Part II, Item 8 of this Annual Report).
−Removed: The Company ended December 31, 2023 with a remaining principal balance of $211.9 million, for which the required repayment is due in 2026.
−Removed: Ting and its wholly owned subsidiaries, Cedar and Simply Bits includes the provision of high-speed Internet access services to select towns throughout the United States, with further expansion underway to both new and existing markets.
+Added: Ting and its wholly owned subsidiaries, Cedar and Simply Bits, includes the provision of high-speed Internet access services to select towns throughout the United States, with operations focused on serving existing markets.
Our primary sales channel is through the Ting website.
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These figures exclude the increase in serviceable addresses and accounts attributable to the Simply Bits acquisition.
+Added: On February 7, 2024 Ting committed to the February 2024 workforce reduction, which aimed to realign the Company's operational structure within the Ting operating segment and reduce Ting's workforce by 13%, or 7% of the Company’s total workforce, to better support strategic objectives.
+Added: The February 2024 workforce reduction was designed to streamline operations and reduce operating expenses within the Ting operating segment.
+Added: Substantially all of the employees impacted by the workforce reduction were notified on February 7, 2024 and have since exited the Company.
+Added: The Company incurred non-recurring charges of approximately $3.2 million in connection with the workforce reduction, primarily consisting of severance payments, notice pay, employee benefits contributions and outplacement costs.
+Added: On October 30, 2024, Ting undertook a capital efficiency plan (the “Capital Efficiency Plan”) to reflect the ongoing operational and financial prioritization of the Ting business and to lower the Company's year-over-year operating expenses and capital outlays, which impacted approximately 42% of Ting's workforce or 17% of the Company's total workforce.
+Added: The Company incurred non-recurring charges of approximately $7.7 million in connection with the Capital Efficiency Plan, primarily consisting of severance payments, notice pay, employee benefits contributions and outplacement costs.
+Added: The Company expects that both the 2024 workforce reductions and Capital Efficiency Plan will realize personnel and related expense (net of capitalization) savings with the majority of the savings in sales and marketing, including related network support functions, followed by smaller impacts in technical operations and development, direct cost of revenues, network, general and administrative, and other costs.
+Added: In Fiscal 2024 the realized savings will be partially offset by costs associated with both plans.
+Added: These costs referenced above are classified as transitional and are excluded in our Adjusted EBITDA, which is a non-GAAP financial measure.
+Added: Please see discussion of Adjusted EBITDA as well as the Adjusted EBITDA reconciliation to net income in the Results of Operations section below.
Wavelo includes the provision of full-service platforms and professional services providing a variety of solutions that support Communication Services providers ("CSPs"), including subscription and billing management, network orchestration and provisioning, and individual developer tools.
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Wavelo's suite of flexible, cloud-based software simplifies the management of mobile and internet network access, enabling CSPs to better utilize their existing infrastructure, focus on customer experience and scale their businesses faster.
−Removed: Wavelo launched as a proven asset for CSPs, with DISH using Wavelo’s Mobile Network Operating System ("MONOS") software to drive additional value within its Digital Operator Platform and Ting integrating Wavelo’s Internet Service Operating System ("ISOS") and Subscriber Management ("SM") software to enable faster subscriber growth and footprint expansion.
+Added: Wavelo launched as a proven asset for CSPs, with EchoStar using Wavelo’s Mobile Network Operating System ("MONOS") software to drive additional value within its Digital Operator Platform and Ting integrating Wavelo’s Internet Service Operating System ("ISOS") and Subscriber Management ("SM") software to enable faster subscriber growth and footprint expansion.
The Wavelo segment also includes the Platypus brand and platform, our legacy billing solution for ISPs.
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Similarly, Wavelo's revenues from Platypus are largely generated in the U.S., with a small portion earned in Canada and other countries.
−Removed: Domain Services
+Added: Tucows Domains
Tucows Domains includes wholesale and retail domain name registration services, as well as value added services derived through our OpenSRS, eNom, Ascio, EPAG and Hover brands.
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Tucows Domains revenues are attributed to the country in which the contract originates, which is primarily in Canada and the U.S for OpenSRS and eNom brands whereas it is primarily in European nations for Ascio and EPAG.
−Removed: Our primary distribution channel is a global network of more than 35,000 resellers that operate in almost 200 countries and who typically provide their customers, the end-users of Internet-based services, with solutions for establishing and maintaining an online presence.
+Added: Our primary distribution channel is a global network of more than 34,000 resellers that operate in 200 countries and who typically provide their customers, the end-users of Internet-based services, with solutions for establishing and maintaining an online presence.
Our primary focus is serving the needs of this network of resellers by providing the broadest portfolio of gTLD and the country code top-level domain options and related services, a white-label platform that facilitates the provisioning and management of domain names, a powerful Application Program Interface, easy-to-use interfaces, comprehensive management and reporting tools, and proactive and attentive customer service.
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Together the OpenSRS, eNom, EPAG and Ascio Domain Services manage 24.5 million domain names under the Tucows, eNom, EPAG and Ascio ICANN registrar accreditations and for other registrars under their own accreditations.
−Removed: Domains under management has increased by 0.2 million, or less than 1%, since December 31, 2022.
+Added: Domains under management has decreased by 0.1 million, or less than 1%, since December 31, 2023.
Value-Added Services include hosted email which provides email delivery and webmail access to millions of mailboxes, Internet security services, WHOIS privacy, publishing tools and other value-added services.
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The retail segment now includes the sale of the rights to its portfolio of surname domains used in connection with our RealNames email service and our Exact Hosting Service, that provides Linux hosting services for individual and small business websites.
−Removed: KEY BUSINESS METRICS AND NON-GAAP MEASURES
−Removed: We regularly review a number of business metrics, including the following key metrics and non-GAAP measure, to assist us in evaluating our business, measure the performance of our business model, identify trends impacting our business, determine resource allocations, formulate financial projections and make strategic business decisions.
+Added: KEY BUSINESS METRICS AND NON-GAAP FINANCIAL MEASURES
+Added: We regularly review a number of business metrics, including the following key metrics and non-GAAP financial measure, to assist us in evaluating our business, measure the performance of our business model, identify trends impacting our business, determine resource allocations, formulate financial projections and make strategic business decisions.
The following tables set forth the key business metrics which we believe are the primary indicators of our performance for the periods presented:
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Given the significant upfront build and operational investments for these FTTH deployments, there is risk that future technological and regulatory changes as well as competitive responses from incumbent local providers, may result in us not fully recovering these investments.
−Removed: The communications industry continues to compete on the basis of network reach and performance, types of services and devices offered, and price.
−Removed: Wavelo launched as a proven asset for CSPs, with DISH using Wavelo’s MONOS software to drive additional value within its Digital Operator Platform.
+Added: Wavelo launched as a proven asset for CSPs, with EchoStar using Wavelo’s MONOS software to drive additional value within its Digital Operator Platform.
More recently, Ting Internet has also integrated Wavelo’s ISOS and SM software to enable faster subscriber growth and footprint expansion.
−Removed: With our external platform and professional services revenues concentrated to one customer in DISH, we are exposed to significant risk if we are unable to maintain this customer relationship or establish new relationships for any of our Platforms in the future.
−Removed: Additionally, our revenues as a platform provider are directly tied to the subscriber volumes of DISH's MVNO or Mobile Network Operator ("MNO") networks, and our profitability is contingent on the ability of DISH to continue to add subscribers, either from organic growth or from migration off legacy systems, onto our platforms
+Added: With our external platform and professional services revenues concentrated to one customer in EchoStar, we are exposed to significant risk if we are unable to maintain this customer relationship or establish new relationships for any of our Platforms in the future.
+Added: Additionally, our revenues as a platform provider are directly tied to the subscriber volumes of EchoStar's MVNO or MNO networks, and our profitability is contingent on the ability of EchoStar to continue to add subscribers, either from organic growth or from migration off legacy systems, onto our platforms.
Domain Services
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Other opportunities, challenges and risks
−Removed: The Company is entitled to a long-term payment stream that is a function of the margin generated by the transferred subscribers over the 10-year term of the DISH Purchase Agreement executed in Fiscal 2020.
+Added: The Company is entitled to a long-term payment stream that is a function of the margin generated by the transferred subscribers over the 10-year term of the EchoStar Purchase Agreement executed in Fiscal 2020.
This consideration structure may not prove to be successful or profitable in the long-term to us if the existing subscriber base churns at an above average rate.
−Removed: Additionally, given DISH controls the revenues and costs incurred associated with the acquired subscribers, there could arise a situation where profitability for the subscriber base is diminished either by lower price points or cost inflation.
−Removed: Additionally, as part of the DISH Purchase Agreement, the Company retained a small number of customer accounts associated with one MNO agreement that was not reassigned to DISH at time of sale.
+Added: Additionally, given EchoStar controls the revenues and costs incurred associated with the acquired subscribers, there could arise a situation where profitability for the subscriber base is diminished either by lower price points or cost inflation.
+Added: Additionally, as part of the EchoStar Purchase Agreement, the Company retained a small number of customer accounts associated with one MNO agreement that was not reassigned to EchoStar at time of sale.
We continue to be subject to the minimum revenue commitments previously agreed to with this excluded MNO agreement.
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The Company expects to incur penalties throughout 2025 and thereafter until the contract is complete.
−Removed: An in-depth assessment of the risk factors impacting our businesses has been discussed at length above in Part I under the caption "Item 1A Risk Factors" in this Annual Report on Form 10-K.
+Added: An in-depth assessment of the risk factors impacting our businesses has been discussed at length above in Part I under the caption "Item 1A Risk Factors" in this Annual Report.
Critical Accounting Estimates
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Impairment of Goodwill and intangibles
−Removed: Any changes to our key assumptions about our businesses and our prospects, or changes in market conditions, could cause the fair value of our operating segments to fall below its carrying value, resulting in a potential impairment charge.
+Added: Any changes to our key assumptions about our businesses and our prospects, or changes in market conditions, could cause the fair value of our operating segments to fall below their carrying values, resulting in a potential impairment charge.
In addition, changes in our organizational structure or how our management allocates resources and assesses performance, could result in a change in our operating segments, requiring a reallocation and updated impairment analysis of goodwill and indefinite life intangible assets.
We evaluate factors such as macro-economic, industry and market conditions including the capital markets, the competitive environment, in addition to other internal factors including changes to our market capitalization, cash inflows, obligations and access to capital of our segments.
−Removed: We concluded that there were no indications of impairment under the qualitative approach during Fiscal 2023.
−Removed: The analysis was consistent with the approach we utilized in prior years.
+Added: Impairment of Property and equipment
+Added: The Company assesses its property and equipment for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset group may not be recoverable.
+Added: When such indicators exist, management estimates the recoverability of the asset group based on the undiscounted future cash flows expected to be generated.
+Added: If the carrying amount exceeds the estimated recoverable amount, an impairment loss is recognized for the excess of the carrying amount over the fair value of the asset group.
+Added: We concluded that there were indications of impairment under the qualitative approach during Fiscal 2024 as a result of the decisions resulting from the Capital Efficiency Plan from October 2024.
+Added: This resulted in an impairment charge of $17.7 million in Fiscal 2024 for both Ting assets under construction and computer equipment.
+Added: Management’s estimates are based on historical experience, available market information as applicable, third-party analysis, and various other assumptions that are believed to be reasonable under the circumstances at the time they are made.
+Added: Given the subjectivity involved, changes in assumptions or market conditions could result in materially different outcomes.
Changes in estimates
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and from (c) domain name registration contracts, other domain related value-added services, domain sale contracts, and other advertising revenue in our Tucows Domains segment.
−Removed: Amounts received in advance of meeting the revenue recognition criteria described below are recorded as deferred revenue.
+Added: Amounts received in advance of meeting the revenue recognition criteria described below are recorded as contract liabilities.
All products are generally sold without the right of return or refund.
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See “Note 20 – Segment Reporting” of the Notes to the Consolidated Financial Statements included in this report for more information.
−Removed: Ting and its subsidiaries - Cedar, and Simply Bits, includes the provision of high-speed Internet access services to select towns throughout the United States, with further expansion underway to both new and existing markets.
+Added: Ting and its subsidiaries, Cedar, and Simply Bits, includes the provision of high-speed Internet access services to select towns throughout the United States, with operations focused on serving existing markets.
Our primary sales channel is through the Ting website.
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For information about geographic areas, see “Note 20 – Segment Reporting” of the Notes to Consolidated Financial Statements included in Part II, Item 8 of this Annual Report.
−Removed: Tucows Corporate - Mobile Services and Eliminations
−Removed: Although we still provide mobile telephony services to a small subset of customers retained through the Ting Mobile brand as part of the DISH Purchase Agreement executed in Fiscal 2020; this revenue stream no longer represents the Company's strategic focus going forward.
+Added: Corporate and all other - Mobile services and eliminations
+Added: Although we still provide mobile telephony services to a small subset of customers retained through the Ting Mobile brand as part of the EchoStar Purchase Agreement executed in Fiscal 2020; this revenue stream no longer represents the Company's strategic focus going forward.
Instead we have transitioned towards being a platform provider for CSPs globally via our Wavelo segment.
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Incentive marketing credits given to customers are recorded as a reduction of revenue.
−Removed: These mobile services revenue streams also includes transitional services provided to DISH.
+Added: These mobile services revenue streams also includes transitional services provided to EchoStar.
These are billed monthly at established rates for services provided in period, including:
−Removed: the provision of sales, marketing, order fulfillment, and data analytics related to the legacy customer base sold to DISH.
+Added: the provision of sales, marketing, order fulfillment, and data analytics related to the legacy customer base sold to EchoStar.
The Company recognizes revenue as the Company satisfies its obligations to provide transitional services.
−Removed: As a form of consideration for the sale of the customer relationships, the Company receives a payout on the margin associated with the legacy customer base sold to DISH, over a period of 10 years.
+Added: As a form of consideration for the sale of the customer relationships, the Company receives a payout on the margin associated with the legacy customer base sold to EchoStar, over a period of 10 years.
This has been classified as Other Income and not considered revenue in the current period.
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We use an estimate of the related undiscounted cash flows over the remaining life of the asset in measuring whether the asset is recoverable.
−Removed: During Fiscal 2023, 2022 and 2021, property, plant, and equipment with net book values of $4.8 million, $0.1 million, and $0.2 million, respectively, were written off and included in impairment of property and equipment in the consolidated statements of comprehensive income.
−Removed: The impairment losses incurred in 2023 related to specific network assets that were identified as being damaged and no longer in use.
−Removed: The full cost of the identified assets was recorded as an impairment loss.
+Added: During Fiscal 2024, 2023 and 2022, property and equipment with net book values of $19.1 million, $4.8 million, and $0.1 million, respectively, were written off and included in impairment of property and equipment in the consolidated statements of comprehensive income (loss).
+Added: $17.7 million of the impairment losses incurred in 2024 related to the announced Capital Efficiency Plan, both specific assets under construction projects no longer planned to be completed and the capital inventory to be used in those projects were assessed as an impairment loss.
+Added: The full cost of the identified assets under construction impacted was recorded as an impairment loss as well as the difference between carrying value and liquidation value of capital inventory.
+Added: The remaining $1.4 million impairment charges relate to specific network assets that were identified through routine inspections as being damaged and no longer in use.
During Fiscal 2024, 2023 and 2022 there was no impairment recorded on definite-life intangible assets.
We performed a qualitative assessment to determine whether there were events or circumstances which would lead to a determination, whether it is more likely than not, that goodwill and indefinite life intangible assets have been impaired.
−Removed: In performing the qualitative testing, we made an evaluation of the impact of various factors to the expected future cash flows attributable to our operating segments and to the assumed discount rate which would be used to present value those cash flows.
+Added: In performing the qualitative testing, we made an evaluation of the impact of various factors to the expected future cash flows attributable to our reporting units and to the assumed discount rate which would be used to present value those cash flows.
Consideration was given to factors such as macro-economic, industry and market conditions including the capital markets, the competitive environment, in addition to other internal factors including changes to our market capitalization, cash inflows, obligations and access to capital of our segments.
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Accounting for Income Taxes
−Removed: We operate in various tax jurisdictions, and accordingly, our income is subject to varying rates of tax.
+Added: We operate in various tax jurisdictions, and accordingly, our income is subject to varying tax rates.
Losses incurred in one jurisdiction cannot be used to offset taxable income in another jurisdiction.
−Removed: Our ability to use income tax loss carry forwards and future income tax deductions is dependent upon our operations in the tax jurisdictions in which such losses or deductions arise.
+Added: Our ability to use income tax loss carryforwards and future income tax deductions is dependent upon our operations in the tax jurisdictions in which such losses or deductions arise.
Significant judgment is required in determining our provision for income taxes and evaluating our uncertain tax positions.
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In assessing the need for valuation allowance, historical and future levels of income, expectations and risks associated with estimates of future taxable income and tax planning strategies are considered.
−Removed: As at December 31, 2023, the valuation allowance of $28.8 million was recorded, which we are not expected to realize on a more than likely than not basis.
+Added: As of December 31, 2024, the valuation allowance of $51.7 million was recorded, which we are not expected to realize on a more than likely than not basis.
We apply a two-step approach to recognizing and measuring uncertain tax positions.
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The second step is to measure the tax benefit that is more than 50% likely to be realized upon settlement.
−Removed: As at December 31, 2023, we did not recognize any uncertain tax provisions within the provision for income taxes.
+Added: As of December 31, 2024, we did not recognize any uncertain tax provisions within the provision for income taxes.
See "Note 9 – Income Taxes" to the Consolidated Financial Statements for further information regarding income taxes included in Part II, Item 8 of this Annual Report.
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See “ Note 2 – Significant Accounting Policies” of the Notes to the Consolidated Financial Statements included in Part II, Item 8 of this Annual Report for information regarding recently issued accounting standards.
−Removed: Inflation, rising interest rates and expected impacts
−Removed: The Company continues to operate in a challenging macro environment as inflation and interest rates continue to rise globally.
−Removed: The impact of these issues on our business will vary by geographic market and operating segment.
−Removed: We continue to monitor economic conditions closely, as well as segment revenues, cash position, cash flow from operations, interest rates and other factors.
−Removed: Across our three operating segments - Ting, Wavelo and Tucows Domains, personnel costs continue to be impacted by sustained wage inflation incurred in the prior periods.
−Removed: These increases were necessary in order to remain competitive to attract and retain the best talent.
−Removed: The Company continues to monitor and assess wage inflation and is managing it against offsets in hiring plans and contractor mix.
−Removed: Outside of wage inflation, the operating segment most impacted by inflation overall is Ting, as sustained levels of inflation increase our Fiber Network build costs across both materials and contracted labor.
−Removed: We continue to assess ways to reduce build costs through more efficient management of our build design, build efficiency and real-time tracking of build costs to more effectively manage total cost estimates against actual spends.
−Removed: We are also managing our significant vendor relationships closely to mitigate supply chain disruptions and ensure optimal pricing.
−Removed: However, there can be no assurance as to the effectiveness of our efforts to mitigate any impact of the current and future adverse economic conditions, and other unknown developments.
RESULTS OF OPERATIONS FOR THE YEAR ENDED DECEMBER 31, 2024 AS COMPARED TO THE YEAR ENDED DECEMBER 31, 2023
−Removed: For additional information on our financial condition as of December 31, 2022 and results of operations for the year ended December 31, 2022 as compared to the year ended December 31, 2021, refer to Part II, Item 7.
−Removed: Management's Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on 10-K/A for the year ended December 31, 2022 which was filed with the United States Securities and Exchange Commission on June 6, 2023.
+Added: For additional information on our financial condition as of December 31, 2023 and results of operations, liquidity and capital resources for the year ended December 31, 2023 as compared to the year ended December 31, 2022, refer to Part II, “ Item 7.
+Added: Management's Discussion and Analysis of Financial Condition and Results of Operations ” in our Annual Report on 10-K for the year ended December 31, 2023 which was filed with the United States Securities and Exchange Commission on April 1, 2024.
Ting and its subsidiaries, Cedar, and Simply Bits, includes the provision of high-speed Internet access services to select towns throughout the United States, with further expansion underway to both new and existing markets.
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Under each of these platforms there are a variety of solutions that support CSPs, including subscription and billing management, network orchestration and provisioning, and individual developer tools.
−Removed: Wavelo launched as a proven asset for CSPs, with DISH using Wavelo’s MONOS software to drive additional value within its Digital Operator Platform.
+Added: Wavelo launched as a proven asset for CSPs, with EchoStar using Wavelo’s MONOS software to drive additional value within its Digital Operator Platform.
More recently, Ting Internet has also integrated Wavelo’s ISOS and SM software to enable faster subscriber growth and footprint expansion.
33 unchanged sentences
The retail segment now includes the sale of the rights to its portfolio of surname domains used in connection with our RealNames email service and Linux hosting services for websites through our Exact Hosting brand.
−Removed: Tucows Corporate - Mobile Services and Eliminations
−Removed: Although we still provide mobile telephony services to a small subset of customers retained through the Ting Mobile brand as part of the DISH Purchase Agreement executed in Fiscal 2020; this revenue stream no longer represents the Company's strategic focus going forward.
+Added: Corporate and all other - Mobile services and eliminations
+Added: Although we still provide mobile telephony services to a small subset of customers retained through the Ting Mobile brand as part of the EchoStar Purchase Agreement executed in Fiscal 2020; this revenue stream no longer represents the Company's strategic focus going forward.
Instead we have transitioned towards being a Wavelo provider for CSPs globally.
−Removed: Where these retail mobile services revenues were previously disclosed as part of a Mobile Services segment in the prior year, effective January 1, 2022 we have decided to exclude retail telephony services and transition services revenues from segment Adjusted EBITDA results as they are no longer centrally managed and not monitored by or reported to our CEO by segment.
Ting Mobile wireless usage contracts grant customers access to standard talk, text and data mobile services.
7 unchanged sentences
Incentive marketing credits given to customers are recorded as a reduction of revenue.
−Removed: These mobile services revenue streams also includes transitional services provided to DISH.
−Removed: These are billed monthly at set and established rates for services provided in period and include the provision of sales, marketing, order fulfillment, and data analytics related to the legacy customer base sold to DISH.
+Added: These mobile services revenue streams also includes transitional services provided to EchoStar.
+Added: These are billed monthly at set and established rates for services provided in period and include the provision of sales, marketing, order fulfillment, and data analytics related to the legacy customer base sold to EchoStar.
The Company recognizes revenue as the Company satisfies its obligations to provide transitional services.
−Removed: As a form of consideration for the sale of the customer relationships, the Company receives a payout on the margin associated with the legacy customer base sold to DISH, over a period of 10 years.
+Added: As a form of consideration for the sale of the customer relationships, the Company receives a payout on the margin associated with the legacy customer base sold to EchoStar, over a period of 10 years.
This has been classified as Other Income and not considered revenue in Fiscal 2023 or 2024.
10 unchanged sentences
Total Tucows Domains
−Removed: Tucows Corporate:
+Added: Corporate and all other:
Mobile Services and eliminations
11 unchanged sentences
Total Tucows Domains
−Removed: Tucows Corporate:
+Added: Corporate and all other:
Mobile services and eliminations
Total net revenues for Fiscal 2024 increased by $23.0 million, or 7%, to $362.3 million compared the year ended December 31, 2023 ("Fiscal 2023").
−Removed: The increase in net revenue was driven by our Wavelo and Ting segments.
−Removed: The Wavelo segment increased $14.3 million in the current period primarily from the complete migration of DISH's Boost Mobile subscriber base onto our platform.
+Added: The increase in net revenue was driven by higher revenues across all operations.
+Added: The Domains segment increased $12.5 million in the current period primarily driven by pricing increases through the current period and strong performance in the Expiry stream.
The Ting segment increased $8.8 million in the current period as a result of subscriber growth from the continued buildout of our Fiber network across the United States.
−Removed: These increases were partially offset by decreased revenues from both mobile services and eliminations as well as the Tucows Domains segment.
−Removed: Mobile services and eliminations decreased $3.6 million attributable to increased intercompany revenues, decreased transitional services, and decreased telephony services revenues.
−Removed: Tucows Domains decreased $1.1 million in the current period, driven primarily by reduced expiry revenues, consistent with industry trends.
−Removed: Deferred revenue at December 31, 2023 increased by $3.0 million to $148.1 million from $145.1 million at December 31, 2022.
−Removed: The increase was driven primarily by Tucows Domains, which accounted for $3.2 million of the increase as a result of strong Fiscal 2023 billings for domain name registrations and service renewals .
−Removed: Tucows Domains also increased prices as a result of increased costs from gTLD registries, which is also a factor in increased deferred revenues in the current period.
−Removed: Additionally, Ting saw a small increase of $0.4 million, reflective of the continued growth in customer base and billings relative to December 31, 2022.
−Removed: These increases were partially offset by a decrease from Wavelo of $0.6 million, specifically related to Other Professional Services revenues for standalone technology services development work for DISH, which we defer until we have satisfied our obligations to provide the professional services.
−Removed: These other professional services were completed in the current period and thus recognized from previously deferred revenues.
−Removed: As a result of significant subscriber migration onto the Wavelo MONOS platform in the current period, DISH now accounts for 10.7% of total net revenue in Fiscal 2023.
−Removed: No customer accounted for more than 10% of revenue during Fiscal 2022.
−Removed: DISH accounted for 59% of total accounts receivable at December 31, 2023 and 46% of total accounts receivable at December 31, 2022.
+Added: The Wavelo segment increased $1.2 million in the current period as a result of the complete Boost Mobile subscriber base migration onto our platform, compared to the prior period where subscriber migrations were only complete at the end of June 30, 2023;
+Added: offset by a decrease in other professional services revenues.
+Added: Mobile Services and eliminations increased by $0.4 million attributable to decreased intercompany revenues partially offset by decreased Mobile services revenues.
+Added: Contract liabilities at December 31, 2024 increased by $8.7 million to $156.8 million from $148.1 million at December 31, 2023.
+Added: The increase was driven primarily by Tucows Domains, which accounted for $7.4 million of the increase as a result of the increase in pricing and domain name transactions through the current period.
+Added: This was furthered by a smaller $1.2 million increase from Wavelo as a result of the contract liability associated with select customer contracts.
+Added: A customer, EchoStar, within our Wavelo segment accounted for 10.7% of total net revenue during the year ended December 31, 2024 and 10.7% of total net revenue during the year ended December 31, 2023.
+Added: EchoStar accounted for 56% of total accounts receivable at December 31, 2024 and 59% of total accounts receivable at December 31, 2023.
Though a significant portion of the Company’s domain services revenues are prepaid by our customers, where the Company does collect receivables, management judgment is required at the time revenue is recorded to assess whether the collection of the resulting receivables is reasonably assured.
On an ongoing basis, we assess the ability of our customers to make required payments.
−Removed: Our allowance for doubtful accounts was $0.5 million and $0.7 million as at December 31, 2023 and at December 31, 2022, respectively.
−Removed: Based on this assessment, we expect the carrying amount of our outstanding receivables, net of allowance for doubtful accounts, to be fully collected.
−Removed: Ting generated $50.9 million in revenue during Fiscal 2023, which increased by $8.5 million or 20% compared to Fiscal 2022.
+Added: Our expected credit losses were $0.9 million and $0.5 million as at December 31, 2024 and at December 31, 2023, respectively.
+Added: Based on this assessment, we expect the carrying amount of our outstanding receivables, net of expected credit losses, to be fully collected.
+Added: Ting generated $59.7 million in net revenue during Fiscal 2024, which increased by $8.8 million or 17% compared to Fiscal 2023.
This growth is driven by continued subscriber growth across the markets we serve, as well as the continued expansion of our Ting Internet footprint to new Ting towns throughout the United States.
3 unchanged sentences
Platform Services
−Removed: Wavelo's Platform services generated $37.1 million in revenue during Fiscal 2023, which increased by $14.5 million or 64% compared to Fiscal 2022.
−Removed: The increase in Fiscal 2023 revenue is driven primarily by the complete migration of DISH's Boost Mobile subscriber base onto our MONOS platform, as well as organic subscriber growth from our anchor customers DISH and Ting as they expand product offerings and expand their network footprints.
−Removed: The increased platform fees are partially offset by a reduction of revenues related to the amortization of the related contract asset with DISH.
−Removed: The Company expects the contract asset to continue to amortize against revenue through the remainder of the contract as we continue to fulfill the performance obligations.
−Removed: Our full-service platforms support CSPs with subscription and billing management, network orchestration and provisioning, and individual developer tools.
−Removed: Any intercompany ISOS or SM revenues earned from Ting, by Wavelo are eliminated upon consolidation.
+Added: Wavelo's Platform services generated $39.8 million in net revenue during Fiscal 2024, which increased by $2.7 million or 7% compared to Fiscal 2023.
+Added: The increase in Fiscal 2024 net revenue is driven primarily by increased platform revenues earned from a full twelve months of fully loaded revenues from the completed migration of EchoStar's Boost Mobile subscriber base at the end of June 30, 2023.
+Added: The increased platform fees from EchoStar in the current period are partially offset by a reduction of revenues from Ting flat fee platform fees.
+Added: Intercompany revenues earned for provision of services on the ISOS and SM platforms between Wavelo and Ting are included in Wavelo's segment revenues for purposes of segment analysis, but are ultimately eliminated upon consolidation.
+Added: The elimination impact is presented below in Corporate and all other - Mobile services and eliminations.
Other Professional Services
−Removed: Wavelo's Other Professional Services for the Fiscal 2023, decreased by $0.2 million compared to Fiscal 2022, to $1.6 million.
+Added: During Fiscal 2024, Wavelo's Other Professional Services net revenue decreased by $1.6 million or 100% compared to Fiscal 2023, to less than $0.1 million.
These revenues are related to the provision of standalone technology services development for our CSP customers and are non-recurring in nature, and expectantly can fluctuate period over period.
These revenues depend on the volume (if any) and scope of standalone technology services development work our customers engage us to perform.
−Removed: In the current period, we performed less standalone professional services for our customers.
+Added: In the current period, we performed limited standalone professional services for our customers.
Tucows Domains
Wholesale - Domain Services
−Removed: During Fiscal 2023, Wholesale Tucows Domains revenue increased by $1.5 million or 1% to $189.0 million.
−Removed: The increase from Wholesale domain services was driven primarily by strong domains transactions through the period.
+Added: Wholesale Tucows Domains generated $197.1 million in net revenue during Fiscal 2024, which increased by $8.1 million or 4% compared to Fiscal 2023.
+Added: The increase from Wholesale domain services was driven primarily by increased domain name transactions and various price increases since Fiscal 2023.
Together the OpenSRS, eNom, EPAG and Ascio Domain Services manage 24.5 million domain names under the Tucows, eNom, EPAG and Ascio ICANN registrar accreditations and for other registrars under their own accreditations.
−Removed: Domains under management has increased by 0.2 million domain names, or less than 1%, since December 31, 2022.
+Added: Domains under management has decreased by 0.1 million domain names, or less than 1%, since December 31, 2023.
Wholesale - Value Added Services
−Removed: Net revenues from value-added services decreased by $3.0 million to $17.7 million compared to Fiscal 2022.
−Removed: The decrease in value-added service revenue was driven b y lower expiry, digital certifications, and email service proceeds across our brands in the current period.
−Removed: The prior period continued to benefit from the normalization of renewal rates and domains under management from COVID-19 which saw a significant volume of expired domain names registered in prior years being available for our expiry streams, which returned favorable proceeds at auction and drove revenue generation for value added services.
−Removed: The value and volume of domain names sold at auction has since declined relative to the prior period.
−Removed: Net revenues from retail increased by $0.5 million to $35.4 million compared to Fiscal 2022.
−Removed: The increase in revenue was driven primarily by higher Exact Hosting revenues driven by small acquisitions and a higher volume of domain name portfolio sales compared to the prior period.
−Removed: Tucows Corporate - Mobile Services and Eliminations
−Removed: Net revenues from mobile services and eliminations for the Fiscal 2023, decreased by $3.6 million compared to Fiscal 2022, to $7.6 million.
−Removed: The decrease was driven primarily by incremental intercompany corporate eliminations of $2.2 million as a result of increased revenues generated by Wavelo from Ting, associated with Ting's integration of Wavelo's ISOS and SM platforms.
−Removed: Incremental to this, mobile services decreased as a result of less transitional services of $0.7 million notably from a decreased level of dedicated support services provided to DISH in connection with the legacy Ting Mobile customer base, and $0.7 million associated with the mobile telephony services and device revenues from the small group of customers retained by the Company as part of the DISH Purchase Agreement as a result of the organic subscriber churn experienced through Fiscal 2023.
+Added: Wholesale value-added services generated $19.9 million in net revenue during Fiscal 2024, which increased by $2.2 million or 12% compared to Fiscal 2023.
+Added: The increase in value-added service revenue was driven b y strong expiry sales and the inclusion of our storefront operations through the current period, partially offset by lower Digital Certificate revenues.
+Added: Retail domain services generated $37.6 million in net revenue during Fiscal 2024, which increased by $2.2 million or 6% compared to Fiscal 2023.
+Added: The increase in retail revenue was driven by a large transition of domain names from wholesale to retail, price increases across domain name registrations, strong domain name portfolio sales, and strong Exact Hosting revenues in the current period.
+Added: Corporate and all other - Mobile services and eliminations
+Added: Mobile Services and eliminations generated $8.0 million in net revenue during Fiscal 2024, which increased by $0.4 million or 5% compared to Fiscal 2023.
+Added: The increase was driven primarily by lower intercompany corporate eliminations of $1.8 million, primarily as a result of decreased revenues associated with inter segment billing between Wavelo and Ting.
+Added: This was partially offset by decreased revenues of $0.9 million associated with the mobile services and device revenues from the small group of customers retained by the Company as part of the EchoStar Purchase Agreement.
+Added: This decrease was primarily a result of the organic subscriber churn and plan mix shifting towards lower price point rate plans compared to Fiscal 2023.
+Added: This was also furthered by decreased transitional services of $0.5 million from a decreased level of dedicated support services provided to EchoStar in connection with the legacy Ting Mobile customer base.
COST OF REVENUES
23 unchanged sentences
Costs of revenues for our surname portfolio represent the amortization of registry fees for domains added to our portfolio over the renewal period, which is generally one year, the value attributed under intangible assets to any domain name sold and any impairment charges that may arise from our assessment of our domain name intangible assets.
−Removed: Tucows Corporate - Mobile Services and Eliminations
+Added: Corporate and all other - Mobile services and eliminations
Cost of revenues for retail mobile services includes the costs of provisioning mobile services, which is primarily our customers' voice, messaging, data usage provided by our MNO partner, and the costs of providing mobile phone hardware, which is the cost of mobile phone devices and SIM cards sold to our customers, order fulfillment related expenses, and inventory write-downs.
Included in the costs of provisioning mobile services are any penalties associated with the minimum commitments with our MNO partner.
−Removed: These mobile services costs also include the personnel and related costs of transitional services provided to DISH.
−Removed: These are billed monthly at established rates for services provided in period and include the provision of sales, marketing, customer support, order fulfillment, and data analytics related to the legacy customer base sold to DISH.
+Added: These mobile services costs also include the personnel and related costs of transitional services provided to EchoStar.
+Added: These are billed monthly at set and established rates for services provided in period and include the provision of sales, marketing, customer support, order fulfillment, and data analytics related to the legacy customer base sold to EchoStar.
The Company recognizes costs as the Company satisfies its obligations to provide professional services.
14 unchanged sentences
Total Tucows Domains
−Removed: Tucows Corporate:
+Added: Corporate and all other:
Mobile services and eliminations
15 unchanged sentences
Total Tucows Domains
−Removed: Tucows Corporate:
+Added: Corporate and all other:
Mobile services and eliminations
4 unchanged sentences
Total cost of revenues for Fiscal 2024 increased by $6.5 million, or 2%, to $279.2 million, from $272.7 million in Fiscal 2023.
−Removed: The increase in cost of revenues was driven by increases across Network Expenses, Ting, Tucows Domains, and mobile service and eliminations by $23.8 million, $3.2 million, $2.5 million, and $0.6 million respectively.
−Removed: Network Expenses increase of $23.8 million is primarily a result of the Company’s increased network infrastructure associated with the continuing expansion of the Ting Internet network footprint, the ramp up of Wavelo's platforms, increased communication and productivity tools costs across our operating segments, and impairment of assets within the Ting segment.
−Removed: The increase in Ting of $3.2 million was driven in part by the costs of revenues associated with growth in active subscribers.
−Removed: The increase in Tucows Domains of $2.5 million was a result of increased registry related costs from the registration of domain names.
−Removed: Lastly, the increase in mobile services and eliminations of $0.6 million was the result of higher penalties associated with the MNO minimum commitment shortfall through Fiscal 2023.
−Removed: These increases were partially offset by a decrease of $0.3 million in Wavelo as a result of the lower standalone technology services development revenues and similarly costs, in Fiscal 2023.
−Removed: Deferred costs of fulfillment as of December 31, 2023 increased by $0.4 million, to $111.1 million from $110.7 million at December 31, 2022.
−Removed: This increase was driven by Tucows Domains with an increase of $2.2 million as a result of strong Fiscal 2023 billings for domain name registrations and service renewals , consistent with the increase in deferred revenues discussed above.
−Removed: This increase was partially offset by Wavelo, with a decrease of $1.8 million related to the continued amortization of capitalized contract fulfillment costs related to DISH over the remaining term of that agreement as well as the completion of Other Professional Services discussed above for standalone technology services development work.
−Removed: As these professional services were completed in the current period, the deferred costs to fulfill those services were amortized into costs of revenues.
−Removed: In Fiscal 2023, costs related to provisioning high speed Internet access for Ting and its subsidiaries - Cedar, and Simply Bits, increased $3.2 million, or 19%, to $20.2 million as compared to $17.0 million during Fiscal 2022.
−Removed: Consistent with the discussion above, the subscriber growth across our Fiber network drove an increase in network connectivity, dark fiber, bandwidth, colocation and personnel costs in support of the continued expansion of the Ting Internet network footprint.
+Added: The increase in cost of revenues was driven by increases across Tucows Domains and mobile service and eliminations by $7.7 million and $2.6 million, respectively.
+Added: The increase in Tucows Domains of $7.7 million was a result of an increase in domain name transactions and registry side cost increases through the current period.
+Added: The increase in mobile services and eliminations of $2.6 million was primarily a result of higher mobile telephony services costs due to MNO minimum purchase commitments and plan mix changes in the current period.
+Added: These increases were partially offset by decreases across Ting, Wavelo, and Network Expenses of $1.4 million, $1.4 million, and $0.9 million, respectively.
+Added: The decrease in Ting of $1.4 million was primarily a result of decreased costs and savings from the Capital Efficiency Plan executed in October 2024.
+Added: The decrease in Wavelo of $1.4 million was primarily driven by Other Professional Services, consistent with limited standalone technology development work and revenues in the current period.
+Added: The decrease in Network Expenses of $0.9 million was primarily due to a decrease in impairment charges within the Ting segment compared to Fiscal 2023, as well as decreased costs and savings from the Capital Efficiency Plan;
+Added: partially offset by an increase in depreciation costs.
+Added: Deferred costs of fulfillment as of December 31, 2024 increased by $5.9 million, or 5%, to $117.0 million from $111.1 million at December 31, 2023.
+Added: This increase was driven by Tucows Domains with an increase of $6.5 million as a result of increased domain name transactions and registry cost increases through the current period, consistent with the increase in contract liabilities discussed above.
+Added: This increase was partially offset by Wavelo, with a decrease of $0.6 million related to the prior year which included Other Professional Services where the deferred costs to fulfill those services were amortized into costs of revenues.
+Added: In Fiscal 2024, costs related to provisioning high speed Internet access for Ting and its subsidiaries, Cedar and Simply Bits, decreased by $1.4 million, or 7%, to $18.8 million as compared to $20.2 million during Fiscal 2023.
+Added: The decrease is primarily driven by decreased personnel costs and savings from the Capital Efficiency Plan executed in October 2024.
Platform Services
−Removed: Cost of revenues from Wavelo Platform Services for remained flat at $1.3 million for both Fiscal 2023 and Fiscal 2022.
−Removed: Cost incurred are driven by the amortization of previously capitalized costs incurred to fulfill the DISH Master Services Agreement ("MSA") over the term of the agreement.
−Removed: No additional costs additional costs to fulfill the contract were incurred in the period.
+Added: Cost of revenues from Wavelo Platform Services for Fiscal 2024 decreased by $0.1 million, or 8%, to $1.2 million from $1.3 million in Fiscal 2023.
+Added: This was driven by the complete amortization of previously capitalized costs incurred to fulfill the EchoStar Master Services Agreement ("MSA") over the initial term of the agreement, which ended in July 2024.
Other Professional Services
−Removed: Cost of revenues from Other Professional Services for Fiscal 2023 decreased by $0.3 million to $1.3 million, when compared to Fiscal 2022.
−Removed: Costs incurred represent the personnel and related expenses of employees and contractors providing professional services to DISH.
−Removed: These costs depend on the volume (if any) and scope of standalone technology services development work our customers engage us to perform.
−Removed: In the current period, we performed less standalone professional services for our customers.
+Added: Cost of revenues from Other Professional Services for Fiscal 2024 decreased by $1.3 million, or 100%, to less than $0.1 million as compared to $1.3 million in Fiscal 2023.
+Added: Cost of revenues to provide other professional services change depending on the nature and scope of work we are engaged to perform for our customers for select statements of work.
+Added: The cost of revenues depend on the volume (if any) and scope of standalone technology services development work our customers engage us to perform.
+Added: In the current period, we performed limited standalone professional services for our customers.
+Added: The decrease is aligned to the decrease in Net Revenues discussed above.
Domain Services
Wholesale - Domain Services
−Removed: Costs for wholesale domain services for Fiscal 2023 increased by $2.8 million to $150.7 million, when compared to Fiscal 2022.
−Removed: The increase is driven primarily by registration growth and escalating registry costs for gTLDs, c onsistent with the Net Revenues discussion above.
+Added: Costs for Wholesale domain services for Fiscal 2024 increased by $7.7 million, or 5%, to $158.4 million as compared to $150.7 million in Fiscal 2023.
+Added: Increases from Wholesale domain services were primarily driven by increased domain name transactions and various registry gTLD cost increases since Fiscal 2023.
+Added: The increase is aligned to the increase in Net Revenues discussed above.
Wholesale - Value Added Services
−Removed: Costs for wholesale value-added services for Fiscal 2023 decreased by $0.3 million to $2.2 million, when compared to Fiscal 2022.
−Removed: The decrease is driven b y lower expiry, digital certifications, and email services rendered across our brands in the current period, consistent with the decline in Net Revenues discussed above.
−Removed: Costs for retail for Fiscal 2023 remained flat at $16.5 million, when compared to Fiscal 2022.
−Removed: Tucows Corporate - Mobile Services and Eliminations
−Removed: Cost of revenues from mobile services and eliminations for Fiscal 2023 increased by $0.6 million when compared to Fiscal 2022.
−Removed: The increase costs of revenues were driven primarily by higher costs to deliver mobile telephony services from the small group of customers retained by the Company as part of the DISH Purchase Agreement due to plan mix changes, the Company also incurred higher penalties associated with the MNO minimum commitment shortfall and expects to continue to incur penalties through the end of Fiscal 2024 and thereafter should limited subscriber growth persist.
−Removed: These factors were partially offset by a decrease in transitional services costs provided to DISH in connection with the legacy Ting Mobile customer base, consistent with the above discussion around net revenues.
+Added: Costs for wholesale value-added services for Fiscal 2024 decreased by $0.1 million, or 5%, to $2.1 million as compared to $2.2 million in Fiscal 2023.
+Added: The decrease was driven b y decreased costs related to the Digital Certificate revenue stream, and was partially offset by the inclusion of our storefront operations, consistent with the Net Revenues discussion above.
+Added: Costs for retail domain services for Fiscal 2024 increased by $0.1 million, or less than 1%, to $16.6 million as compared to $16.5 million in Fiscal 2023.
+Added: Corporate and all other - Mobile services and eliminations
+Added: Cost of revenues from Mobile Services and Eliminations for Fiscal 2024 increased by $2.5 million, or 26%, to $12.6 million as compared to $10.1 million in Fiscal 2023.
+Added: The increase is driven by increased costs associated with mobile services from the small group of customers retained by the Company as part of the EchoStar Purchase Agreement due to MNO minimum purchase commitments and plan mix changes towards unlimited plans.
+Added: The Company accrued $1.3 million in penalties associated with the MNO minimum commitment shortfall in Fiscal 2024, as compared to $0.3 million in Fiscal 2023.
+Added: The company expects to continue to incur penalties in Fiscal 2025 and thereafter should limited subscriber growth persist.
+Added: This was partially offset by a decrease in transitional services costs provided to EchoStar in connection with the legacy Ting Mobile customer base, consistent with the above discussion around net revenues.
Network Expenses
−Removed: Network costs for Fiscal 2023 increased by $23.8 million to $70.4 million when compared to Fiscal 2022.
−Removed: The current period increase was driven by increased network costs, network depreciation, and network impairment by $10.8 million, $8.3 million, and $4.7 million respectively.
−Removed: Consistent with the discussion above, the current period increase in network costs relates to additional personnel costs associated with wage inflation sustained from prior years, increased spending on colocation costs and contracted services including tools and systems to better monitor and manage our network infrastructure and platforms.
−Removed: The current period increase in network depreciation relates to $6.8 million in incremental depreciation from Ting's expansion of our Ting Internet footprint to new Ting towns throughout the United States, $1.7 million in incremental depreciation of Wavelo's platform assets, partially offset by decreased depreciation of $0.2 million related to Tucows Domains.
−Removed: In addition to network costs and network depreciation, the current period increase in network impairment of $4.7 million was primarily driven by an impairment charge for Ting for cable plant, asset under construction, and capital inventory that occurred in the current period.
+Added: Network costs for Fiscal 2024 decreased by $0.9 million, or 1% to $69.5 million as compared to $70.4 million in Fiscal 2023.
+Added: The current period decrease was primarily driven by decreased normal course network impairment charges of $3.4 million for Ting cable plant, asset under construction and capital inventory compared to Fiscal 2023.
+Added: The current period decrease was furthered by a decrease in network costs of $1.5 million driven by savings related to the Capital Efficiency Plan, executed in October 2024.
+Added: This was offset by increased network depreciation of $4.0 million, consisting of $3.1 million in incremental depreciation from Ting's expansion of our Ting Internet footprint to new Ting towns throughout the United States, $0.8 million in incremental depreciation of Wavelo's platform assets, and $0.1 million in incremental depreciation related to Tucows Domains and Corporate.
SALES AND MARKETING
5 unchanged sentences
Sales and marketing
−Removed: Increase over prior period
−Removed: Increase - percentage
+Added: Decrease over prior period
+Added: Decrease - percentage
Percentage of net revenues
−Removed: Sales and marketing expenses for Fiscal 2023 increased by $13.9 million, or 26%, to $67.8 million when compared to Fiscal 2022.
−Removed: The increase in costs relates primarily to the investment in hiring additional personnel for Ting sales, product, marketing, customer support and success teams to drive growth in Ting markets.
−Removed: Outside of additional hiring personnel costs were further impacted by wage inflation sustained from prior years and increased stock-based compensation in order to attract and retain marketing personnel, primarily for Wavelo.
−Removed: There were also increases across marketing, facility, and travel related costs to drive active subscription growth in Ting markets given the increase in serviceable addresses available to Ting and to support our growing workforce in select Ting towns across the United States.
−Removed: Excluding movements in exchange rates, we expect sales and marketing expenses for Fiscal 2024 to increase in absolute dollars, as we adjust our marketing programs and sales and customer support personnel costs to facilitate the continued expansion of our operations.
+Added: Sales and marketing expenses for Fiscal 2024 decreased by $8.4 million, or 12%, to $59.4 million as compared to Fiscal 2023.
+Added: The decrease was primarily driven by reduced marketing and customer acquisition related spend from Ting, as the segment looked to measure and optimize channel spending.
+Added: These savings were furthered by reduced personnel costs following the Capital Efficiency Plan.
+Added: Excluding movements in exchange rates, we expect sales and marketing expenses for Fiscal 2025 to decrease in absolute dollars, with lower personnel costs through the year due to lower headcount and as we adjust our marketing programs to optimize channel spending.
TECHNICAL OPERATIONS AND DEVELOPMENT
Technical operations and development expenses consist primarily of personnel costs and related expenses required to support the development of new or enhanced service offerings and the maintenance and upgrading of existing infrastructure.
−Removed: This includes expenses incurred in the research, design and development of technology that we use to register domain names, network access services, email, retail, domain portfolio and other Internet services, as well as to distribute our digital content services.
+Added: This includes expenses incurred in the research, design and development of technology that we use to register domain names, provide Wavelo's platform services, provide Ting's Internet Services, email, retail, domain portfolio and other Internet services.
All technical operations and development costs are expensed as incurred.
2 unchanged sentences
Technical operations and development
−Removed: Increase over prior period
−Removed: Increase - percentage
+Added: Decrease over prior period
+Added: Decrease - percentage
Percentage of net revenues
−Removed: Technical operations and development expenses for Fiscal 2023 increased by $5.0 million, or 35%, to $19.2 million.
−Removed: The increase was primarily related to the investment in hiring additional personnel for Ting and Wavelo.
−Removed: Outside of additional hiring, personnel costs were further impacted by wage inflation sustained from prior years due to broader economic conditions in order to attract, retain technical operations and development personnel, primarily for Wavelo.
−Removed: In addition to these personnel and related costs, both contracted services for tools, systems and labor to support the technical operations and development of our systems and platforms increased compared to Fiscal 2022.
+Added: Technical operations and development expenses for Fiscal 2024 decreased by $0.6 million, or 3%, to $18.6 million as compared to Fiscal 2023.
+Added: The decrease was primarily driven by reduced contracted services spending for tools, systems, and labor to support the technical operations and development of our systems and platforms, lower network connectivity and co-location costs.
+Added: These decreases were partially offset by savings in personnel costs following the Capital Efficiency Plan.
Excluding movements in exchange rates, we expect technical operations and development expenses for Fiscal 2025, in absolute dollars, to increase when compared to Fiscal 2024 to support the ongoing growth in our operations.
8 unchanged sentences
General and administrative expenses for Fiscal 2024 increased by $3.7 million, or 11%, to $37.1 million as compared to Fiscal 2023.
−Removed: The increase was primarily driven by higher professional fees incurred in the current period, higher property tax and other expenses with the Ting segment consistent with the continued expansion of Ting Internet footprint throughout the United States, and personnel costs driven by continued investment in the administrative teams to better support our segments as well as restructuring costs incurred as part of corporate reorganization.
+Added: The increase was primarily driven by increased professional fees incurred in the current period and increased spending on tooling and software to support general and administrative functions.
+Added: The increase was furthered by slight increases in credit card processing fees and bad debt expense as teams re-assess provisions against collectability.
+Added: These increases were partially offset by some savings relating to the Capital Efficiency Plan.
Excluding movements in exchange rates, we expect general and administrative expenses for Fiscal 2025, in absolute dollars, to increase when compared to Fiscal 2024 largely to support the growth of our business.
+Added: IMPAIRMENT AND RESTRUCTURING
+Added: (Dollar amounts in thousands of U.S.
+Added: For the Year Ended
+Added: Impairment of property and equipment
+Added: Restructuring charges
+Added: Increase over prior period
+Added: Increase - percentage
+Added: Percentage of net revenues
+Added: During the year ended December 31, 2024, as part of the October 2024 Capital Efficiency Plan, the Company recorded an impairment loss of $17.7 million related to Assets Under Construction and Capital Inventory.
+Added: These assets were deemed no longer necessary for future operations following the implementation of the Capital Efficiency Plan, which included the decision to cease new market expansions in select Ting markets.
+Added: This impairment loss was accounted for under ASC 420 - Exit or Disposal Cost Obligations.
+Added: During the year ended December 31, 2024, the Company also incurred $11.0 million in one-time costs related to both the February 2024 Workforce Reduction and October 2024 Capital Efficiency Plan restructurings, which were both accounted for under
+Added: ASC 420 - Exit or Disposal Cost Obligations.
+Added: These costs associated with the Workforce Reduction and Capital Efficiency Plan predominantly consisted of termination benefits for the terminated employees associated with the restructuring, continuation of benefits, outplacement costs, and professional services.
DEPRECIATION OF PROPERTY AND EQUIPMENT
6 unchanged sentences
Depreciation costs for Fiscal 2024 decreased by less than $0.1 million to $0.5 million as compared to Fiscal 2023.
−Removed: The slight decrease was due to lower additions to property and equipment, in particular computer hardware, in Fiscal 2023 while additions from prior years became fully depreciated.
−Removed: LOSS (GAIN) ON DISPOSAL OF PROPERTY AND EQUIPMENT
−Removed: (Dollar amounts in thousands of U.S.
−Removed: Year ended December 31,
−Removed: Loss on disposition of property and equipment
−Removed: Decrease over prior period
−Removed: Decrease - percentage
−Removed: Percentage of net revenues
−Removed: Loss on disposal of property and equipment decreased by $0.5 million to nil as compared to Fiscal 2022.
−Removed: The decrease was a result of Fiscal 2022 including a disposal of minor internal use software related to Tucows Domains for which the Company no longer expects to realize the initial use and intended benefit that it initially did when those development costs were initially capitalized.
−Removed: No such disposals exist during the current period.
+Added: The slight decrease was due to lower additions to property and equipment in Fiscal 2024 while additions from prior years became fully depreciated.
AMORTIZATION OF INTANGIBLE ASSETS
5 unchanged sentences
Percentage of net revenues
−Removed: Amortization of intangible assets decreased by $0.6 million, to $9.3 million as compared to Fiscal 2022.
−Removed: This decrease in amortization was a driven in part by the completed amortization of customer relationships associated with the Company's Fiscal 2016 acquisition of Melbourne IT assets.
−Removed: The amortization of the related customer relationships was completed during the three months ended March 31, 2023.
+Added: Amortization of intangible assets for Fiscal 2024 decreased by $5.5 million, or 59%, to $3.8 million as compared to Fiscal 2023.
+Added: This decrease in amortization was a driven by the completed amortization of customer relationships associated with the Company's Fiscal 2017 acquisition of eNom.
+Added: The amortization of the related assets was completed in January 2024.
Network rights, brand and customer relationships acquired in connection with the following acquisitions are amortized on a straight-line basis over a range of two to seven years:
7 unchanged sentences
Percentage of net revenues
−Removed: Other income decreased by $43.3 million when compared to Fiscal 2022.
−Removed: This was driven by a $49.7 million increase in expense during Fiscal 2023.
−Removed: The increase in interest expense was driven by a $21.7 million increase in connection with Ting's Generate preferred units and 2023 Term Notes, $14.7 million relating to the make-whole premium payable to Generate, a result of the redemption of Series A Preferred Units held by Generate, and the residual $13.3 million relates primarily to the interest expense on the Credit Facility for the Tucows businesses excluding Ting.
−Removed: In addition to higher interest expense, the Company experienced a $1.5 million decrease in the gain on sale of Ting Customer Assets to DISH in the current period.
−Removed: As described above, the Company receives a payout on the margin associated with the legacy customer base sold to DISH over the 10-year term of the agreement, as form of consideration for the sale of the legacy customer relationships.
−Removed: The Company expects the gain on the sale of Ting Customer Assets to continue to decrease over the term of the payout as legacy customers naturally churn away from Ting Mobile.
−Removed: These decreases to Other Income were partially offset by a $4.4 million increase primarily from the inclusion of interest income following the execution of Ting's 2023 Term Notes as well as $3.4 milli on increase primarily from the capitalization for interest expense related to the Fiber network assets under construction as part of our Ting segment.
+Added: Other income (expense) increased by $2.6 million when compared to Fiscal 2023.
+Added: The increase was primarily driven by the absence of loss on debt extinguishment, related to the make-whole premium paid to Generate following the redemption of Series A Preferred Units in the three months ended September 30, 2023.
+Added: The increase was furthered by a slight increase in other income due to the inclusion of Orange Domains joint venture and sublease rental income received in the current period.
+Added: The increase was partially offset by higher net interest expense as a result of the inclusion of interest associated with the 2023 and 2024 Term Notes, an increase due to the absence of interest rate swap contracts in the current period, and lower interest expense capitalization associated with Fiber network assets under construction;
+Added: partially offset by reduction in interest related to the Credit Facility for the Tucows businesses excluding Ting and the inclusion of interest income following the execution of Ting's 2023 and 2024 Term Notes.
+Added: Income earned on sale of Transferred Assets to EchoStar decreased as a result of legacy customers naturally churning, as expected.
The following table presents our provision for income taxes for the periods presented:
2 unchanged sentences
Provision for income taxes
−Removed: Decrease in provision over prior period
−Removed: Decrease - percentage
+Added: Increase in provision over prior period
+Added: Increase - percentage
Effective tax rate
−Removed: Income taxes decreased by $6.6 million and the effective tax rate increased from 1% to 7% when compared to the year ended December 31, 2022.
−Removed: The increase in effective tax rate is primarily due the change in valuation allowance on net operating losses and interest expense limitation and a decrease in state income taxes as a percentage of net income before tax for the year, and it is partially offset by an increase in the impact of foreign earnings.
−Removed: Our effective tax rate for the year ended December 31, 2023 differs from the U.S.
−Removed: federal statutory rate primarily due to changes in valuation allowance on net operating losses and interest limitation, and the impact of foreign earnings.
+Added: Income taxes increased by $14.8 million and the effective tax rate decreased from 7% to (8%) when compared to the year ended December 31, 2023.
+Added: The change in effective tax rate is primarily due an increase in valuation allowance on net operating losses, which exceeded the impact of existing reversible temporary differences when compared to the same period in the prior year.
A reconciliation of the federal statutory income tax rate to our effective tax rate is set forth in “Note 9 – Income Taxes” of the Notes to the Consolidated Financial Statements included in Part II, Item 8 of this Annual Report.
ADJUSTED EBITDA
−Removed: We believe that the provision of this supplemental non-GAAP measure allows investors to evaluate the operational and financial performance of our core business using similar evaluation measures to those used by management.
+Added: We believe that the provision of this supplemental non-GAAP financial measure allows investors to evaluate the operational and financial performance of our core business using similar evaluation measures to those used by management.
We use Adjusted EBITDA to measure our performance and prepare our budgets.
−Removed: Since Adjusted EBITDA is a non-GAAP financial performance measure, our calculation of Adjusted EBITDA may not be comparable to other similarly titled measures of other companies; and should not be considered in isolation, as a substitute for, or superior to measures of financial performance prepared in accordance with GAAP.
+Added: Since Adjusted EBITDA is a non-GAAP financial measure, our calculation of Adjusted EBITDA may not be comparable to other similarly titled measures of other companies; and should not be considered in isolation, as a substitute for, or superior to measures of financial performance prepared in accordance with GAAP.
Because Adjusted EBITDA is calculated before recurring cash charges, including interest expense and taxes, and is not adjusted for capital expenditures or other recurring cash requirements of the business, it should not be considered as a liquidity measure.
23 unchanged sentences
Adjusted EBITDA
−Removed: 1 Acquisition and other costs represent transaction-related expenses, transitional expenses, such as redundant post-acquisition expenses, primarily related to our acquisitions, including Simply Bits in November 2021.
+Added: 1 Acquisition and other costs represent transaction-related expenses, transitional expenses, such as redundant post-acquisition expenses.
Expenses include severance or transitional costs associated with department, operational or overall company restructuring efforts, including geographic alignments.
−Removed: Adjusted EBITDA for the year ended December 31, 2023 decreased by $22.1 million, or 59% to $15.5 million when compared to the year ended December 31, 2022.
−Removed: The decrease in Adjusted EBITDA from period-to-period was primarily driven by decreased contribution from Ting, mobile services and eliminations, and Tucows Domains.
−Removed: The Ting contribution decreased $22.6 million, from the continued investment in costs required to execute on the Ting Internet network build and expansion plan, partially offset by subscriber growth across the markets we serve.
−Removed: Mobile services and eliminations contribution decreased $4.0 million from lower mobile telephony and transitional service revenues as well as increased penalties associated with the MNO minimum commitment.
−Removed: Tucows Domains contribution decreased $2.2 million from lower value added service proceeds generated across brands partnered with the escalating registry costs for gTLDs .
−Removed: These decreases were partially offset by Wavelo contribution increasing $6.7 million primarily driven increased MONOS platform revenues earned from the completed migration of the DISH Boost subscriber base to the platform, offset partially by investment in network, technical operations and development, and marketing costs in the current period.
+Added: Segment Adjusted EBITDA for the year ended December 31, 2024 increased by $19.4 million, or 125% to $34.9 million when compared to the year ended December 31, 2023.
+Added: The increase in segment Adjusted EBITDA from period-to-period was primarily driven by increases in Ting, Wavelo, and Tucows Domains.
+Added: Ting contribution, which excludes the restructuring impact of the February 2024 workforce reduction and 2024 Capital Efficiency Plan, increased $21.6 million, primarily driven by subscriber growth across the markets we serve as well, the reduction in spend across sales and marketing activities, and reduced personnel costs due to the execution of the Capital Efficiency Plan.
+Added: The Wavelo contribution increased $3.2 million primarily driven by increased platform revenues earned from the increased level of EchoStar subscribers on the platform throughout Fiscal 2024, compared to prior year where migrations of EchoStar subscribers were still occurring.
+Added: Tucows Domains contributions increased by $1.8 million from strong wholesale, expiry, and portfolio sales through the current period, as well as the inclusion of Orange Domains joint venture.
+Added: These increases in segment Adjusted EBITDA were partially offset by decreases across Mobile Services and eliminations.
+Added: Mobile Services and eliminations contributions decreased $7.2 million primarily from the decrease in income earned on sale of Transferred Assets to EchoStar, increasing MNO minimum purchase obligations, as well as increased professional services fees;
+Added: partially offset by reduced personnel costs due to the execution of the Capital Efficiency Plan.
LIQUIDITY AND CAPITAL RESOURCES
−Removed: As of December 31, 2023, our cash and cash equivalents balance increased $69.2 million, our secured notes reserve funds balance which is maintained with the Indenture Trustee until the maturity of the 2023 Term Notes increased by $8.7 million, and our restricted cash balance increased by $3.6 million, when compared to December 31, 2022.
−Removed: The increase in our cash balance was driven primarily by $227.3 million in proceeds from the issuance of notes payable, $52.4 million from the proceeds of the syndicate revolver, and $35.0 million in proceeds from redeemable preferred units, and $0.1 million from additional deferred preferred financing costs .
−Removed: These increases were partially offset by $92.1 million for the continued investment in property and equipment primarily driven by Ting Internet expansion, $80.2 million related to the repayment of the syndicated revolver, $45.7 million for the cash payment for the redeemable preferred units redemption, $6.7 million related to deferred notes payable financing costs, $4.8 million from cash used in operating activities, $1.7 million related to the deferred issuance cost of the syndicate revolver, $1.6 million related to the payment of contingent consideration related to the acquisition of Cedar, and $0.5 million related to the acquisition of intangible assets.
−Removed: Third Amended 2019 Credit Facility
−Removed: In connection with entering into the 2023 Credit Agreement, on September 22, 2023, the Company paid off the principal balance, including accrued interest thereon, of the revolving loans outstanding under the Third Amended and Restated Credit Agreement (the “RBC Credit Agreement”), dated as of August 8, 2022, as amended, by and among the Company, certain subsidiaries of the Company as borrowers, certain other subsidiaries of the Company as guarantors, Royal Bank of Canada, as administrative agent (“RBC”), and the lenders party thereto, pursuant to which Tucows’ prior credit facility that provided the Borrowers with a $240 million revolving credit facility (the "2019 Credit Facility").
−Removed: The RBC Credit Agreement automatically terminated upon the receipt by RBC of certain backstop letters of credit to be delivered by BMO.
+Added: As of December 31, 2024, our cash and cash equivalents balance decreased $35.8 million, our funds held by trustee balance increased by $1.0 million, and our secured notes reserve funds balance increased by $3.1 million, respectively, when compared to December 31, 2023.
+Added: The decrease in our cash balance was primarily driven by $56.5 million for the continued investment in property and equipment primarily driven by Ting Internet expansion and both Wavelo and Domains platforms, $19.7 million from cash used in operating activities, $16.5 million related to the repayment of the 2023 Credit Facility, $2.0 million related to deferred notes payable financing costs, and $0.6 million related to the acquisition of intangible assets.
+Added: These uses of cash were partially offset by $63.0 million proceeds from the issuance of additional notes payable for Ting Internet (as defined in "Note 8 - Notes Payable") and $0.5 million from proceeds on disposal of property and equipment.
+Added: 2024 Ting Securitized Financing Facility
+Added: On August 20, 2024, the Company through its wholly owned subsidiaries, including Ting, entered into a definitive agreement relating to a securitized financing facility related to a privately placed securitized transaction.
+Added: On the closing date, Ting issued (i) $55,000,000 of its 5.63% Secured Fiber Revenue Notes, Series 2024-1, Class A-2 (the “2024 Class A-2 Notes”), (ii) $8,000,000 of its 6.85% Secured Fiber Revenue Notes, Series 2024-1, Class B (the “2024 Class B Notes”) and (iii) $16,000,000 initial principal amount of 9.15% Secured Fiber Revenue Notes, Series 2024-1, Class C (the “2024 Class C Notes” and together with the 2024 Class A-2 Notes and the 2024 Class B Notes, the “2024 Term Notes”).
+Added: The offering was exempt from registration under the Securities Act of 1933, as amended (the “Securities Act”).
+Added: Subject to certain limitations, the 2024 Notes are secured by certain of the Company’s revenue-generating assets, consisting principally of the Securitized Assets, that are owned by certain other limited-purpose, bankruptcy-remote, wholly owned indirect subsidiaries of the Company (collectively, the “Securitization Entities”) that act as guarantors under the Base Indenture.
+Added: The 2024 Term Notes were issued under the Base Indenture, dated as of May 4, 2023 (as supplemented by the Base Indenture Supplement No.
+Added: 1, dated as of November 10, 2023), by and between the Issuer, the asset parties party thereto and Citibank, N.A., as trustee (in such capacity, the “Indenture Trustee”) and securities intermediary and a series supplement to the Base Indenture dated as of the Closing Date (the “Series 2024-1 Supplement”), by and among the Issuer, the asset parties party thereto and the Indenture Trustee.
+Added: The Base Indenture and the Series 2024-1 Supplement will allow the Issuer to issue additional series of notes in the future, subject to certain conditions set forth therein.
+Added: Interest payments on the 2024 Term Notes are payable on a monthly basis.
+Added: The legal final maturity date of the 2024 Term Notes is in August of 2054, but, unless earlier prepaid to the extent permitted under the Indenture, the anticipated repayment date of the 2024 Term Notes will be in August 2029.
+Added: If the Issuer has not repaid or refinanced the 2024 Term Notes prior to the anticipated repayment date, additional interest will accrue on the 2024 Term Notes in an amount equal to the greater of (A) 5.00% per annum and (B) a per annum interest rate equal to the excess, if any, by which the sum of the following exceeds the original interest rate of such 2024 Term Note (i) the yield to maturity (adjusted to a “mortgage equivalent basis” pursuant to the standards and practices of the Securities Industry and Financial Markets Association) on such anticipated repayment date of the United States Treasury Security having a term closest to 10 years, plus (ii) 5.00%, plus (iii) (x) for the 2024 Class A-2 Notes, 2.00%, (y) for the 2024 Class B Notes, 3.25% and (z) for the 2024 Class C Notes, 7.00%.
+Added: Please see the discussion in the Material Cash Requirements section below.
2023 Credit Facility
−Removed: On September 22, 2023, the Company and its wholly owned subsidiaries, Tucows.com Co., Ting Inc., Tucows (Delaware) Inc., Wavelo, Inc.
−Removed: and Tucows (Emerald), LLC (each, a “Borrower” and together, the “Borrowers,” collectively with the Company) and certain other subsidiaries of the Company, as guarantors, entered into the 2023 Credit Agreement with Bank of Montreal, as administrative agent (“BMO” or the “Agent”), and the lenders party thereto, to, among other things, provide the Borrowers with a revolving credit facility in an aggregate amount not to exceed $240 million (the “2023 Credit Facility”).
+Added: On September 22, 2023, the Borrowers and certain other subsidiaries of the Company, as guarantors, entered into the 2023 Credit Agreement with Bank of Montreal, as administrative agent (“BMO” or the “Agent”), and the lenders party thereto, to, among other things, provide the Borrowers with the 2023 Credit Facility in an aggregate amount not to exceed $240 million.
The Borrowers may request an increase to the 2023 Credit Facility through new commitments of up to $60M if the Total Funded Debt to Adjusted EBITDA Ratio (as defined in the 2023 Credit Agreement) is less than 3.75:1.00.
4 unchanged sentences
(1) a leverage ratio by maintaining at all times a Total Funded Debt to Adjusted EBITDA Ratio of not more than (i) 4.50:1:00 at any time from and after the Closing Date to and including December 30, 2023; (ii) 4.25:1:00 from December 31, 2023 to and including March 30, 2024; (iii) 4.00:1.00 from March 31, 2024 to and including June 29, 2024; and (iv) 3.75:1.00 thereafter; and (2) an interest coverage ratio by maintaining as of the end of each rolling four financial quarter period, an Interest Coverage Ratio (as defined in the 2023 Credit Agreement) of not less than 3.00:1.00.
+Added: As at December 31, 2024, the Company's leverage ratio was 3.26:1.00 and Interest Coverage Ratio was 3.50:1.00.
+Added: Third Amended 2019 Credit Facility
+Added: In connection with entering into the 2023 Credit Agreement, on September 22, 2023, the Company paid off the principal balance, including accrued interest thereon, of the revolving loans outstanding under the Third Amended and Restated Credit Agreement (the “RBC Credit Agreement”), dated as of August 8, 2022, as amended, by and among the Company, certain subsidiaries of the Company as borrowers, certain other subsidiaries of the Company as guarantors, Royal Bank of Canada, as administrative agent (“RBC”), and the lenders party thereto, pursuant to which Tucows’ prior credit facility that provided the Borrowers with a $240 million revolving credit facility (the "2019 Credit Facility").
+Added: The RBC Credit Agreement automatically terminated upon the receipt by RBC of certain backstop letters of credit to be delivered by BMO.
During Fiscal 2024, the Company made net repayments of $16.5 million towards the 2023 Credit Facility and the previous facility.
7 unchanged sentences
After adjusting for non-cash charges, the Company reported a net loss of ($23.7) million during Fiscal 2024 , a decrease of (38%) when compared to the prior year.
−Removed: Net income included non-cash charges and recoveries of $79.0 million such as depreciation, loss on debt extinguishment, accretion of redeemable preferred units, amortization of intangible assets, stock-based compensation, impairment of property and equipment, amortization of debt discount and issuance costs, loss (gain) on change in fair value of currency forward contracts, write off of debt discount and issuance cost, loss on disposal of domain names, net right of use operating asset or liability, net amortization of contract costs, amortization of discontinued cash flow hedge, and deferred income taxes (recovery).
+Added: Net income included non-cash charges and recoveries of $86.1 million including depreciation, impairment of property and equipment, accretion of redeemable preferred units, stock-based compensation, amortization of intangible assets, amortization of debt discount and issuance costs, deferred income taxes (recovery), loss (gain) on disposal of assets, net amortization of contract costs, loss on disposal of domain names, undistributed earnings of equity method investee, and net right of use operating asset or liability.
In addition, changes in our working capital contributed to a net cash inflow of $4.0 million.
−Removed: Positive contributions of $22.7 million from movements in accrued liabilities, contract asset, customer deposits, deferred revenue, income taxes recoverable, and inventory, were partially offset by utilized cash of $10.2 million from the changes in accounts payable, accounts receivable, deferred costs of fulfillment, prepaid expenses and deposits, and accreditation fees payable.
−Removed: Year ended December 31, 2022
−Removed: Net cash inflows from operating activities were $19.9 million, a decrease of 33% when compared to the prior year.
−Removed: Net income, after adjusting for non-cash charges, during Fiscal 2022 was $14.8 million, a decrease of 53% when compared to the prior year.
−Removed: Net income included non-cash charges and recoveries of $42.4 million such as depreciation, amortization, stock-based compensation, loss (gain) on change in fair value of currency forward contracts, net right of use operating asset or liability, accretion of contingent consideration, amortization of debt discount and issuance costs, impairment of property and equipment, loss on disposal of domain names, net amortization of contract costs, excess tax benefits on stock-based compensation, accretion of redeemable preferred units, and deferred income taxes (recovery).
−Removed: In addition, change in our working capital contributed net cash of $5.0 million.
−Removed: Utilized cash of $18.5 million from the changes in the contract asset from DISH, inventory, accounts receivable, deferred revenue, customer deposits and accreditation fees payable were offset by positive contributions of $23.5 million from movements in accrued liabilities, accounts payable, prepaid expenses and deposits, income taxes recoverable, and deferred costs of fulfillment.
−Removed: Year ended December 31, 2021
−Removed: Net cash inflows from operating activities were $29.6 million, a decrease of 18% when compared to the prior year.
−Removed: Net income, after adjusting for non-cash charges, during Fiscal 2021 was $31.6 million, a decrease of 12% when compared to the prior year.
−Removed: Net income included non-cash charges and recoveries of $28.3 million such as depreciation, amortization, impairment of indefinite life intangible asset, loss on write-off of property and equipment, write-down on disposal of Ting Mobile customer assets and contract costs, excess tax benefits on stock-based compensation, stock-based compensation, the provision for unrealized losses on currency forward contracts and a recovery for deferred tax.
−Removed: This generation of cash from net income was reduced by a working capital change of $2.0 million.
−Removed: We generated $11.1 million from movements in accounts receivable, accounts payable, accrued liabilities, and customer deposits.
−Removed: These positive contributions were offset by cash use of $13.1 million from deferred revenue, prepaid expenses and deposits, deferred costs of fulfillment, income taxes recoverable, contract asset, inventory, and accreditation fees payable.
+Added: Positive contributions of $16.4 million from movements in contract liabilities, inventory, accrued liabilities, contract asset, accounts receivable, prepaid expenses and deposits, and accreditation fees payable, were partially offset by utilized cash of $12.5 million from the changes in deferred costs of fulfillment, accounts payable, customer deposits, and income taxes recoverable.
Cash Flow from Financing Activities
Year ended December 31, 2024
−Removed: Net cash inflows from financing activities during Fiscal 2023 totaled $178.8 million as compared to cash inflows of $132.0 million during Fiscal 2022 .
−Removed: Total cash inflows were driven by $227.3 million of proceeds from the issuance of notes payable, $52.4 million of proceeds from the syndicate revolver, $35.0 million of proceeds from redeemable preferred units issued to Generate, and $0.1 million from additional deferred preferred financing costs .
−Removed: These cash inflows were partially offset by $80.2 million related to the repayment of the syndicate revolver, $45.7 million related to the redemption of preferred units held by Generate, $6.7 million from deferred notes payable financing costs, $1.7 million related to the syndicate revolver issued, and $1.6 million related to the payment of contingent consideration related to the acquisition of Cedar.
−Removed: Year ended December 31, 2022
−Removed: Net cash inflows from financing activities during Fiscal 2022 totaled $132.0 million as compared to cash inflows of $73.1 million during Fiscal 2021.
−Removed: Total cash inflows were driven by $87.5 million of proceeds from redeemable preferred units issued to Generate, $48.3 million of proceeds received from drawdown of the Amended Credit Facility, as well as $1.1 million from proceeds received on the exercise of stock options.
−Removed: These cash inflows were partially offset by $3.1 million for contingency consideration related to the acquisition of Cedar and Simply Bits, $1.0 million related to deferred preferred unit financing costs for Ting, and $0.7 million related to the payment of loan payable costs.
−Removed: Year ended December 31, 2021
−Removed: Net cash inflows from financing activities during Fiscal 2021 totaled $73.1 million as compared to cash inflows of $5.1 million during Fiscal 2020.
−Removed: Net cash inflows of $69 million resulting from draws on the Second Amended 2019 Credit Facility and $4.8 million from proceeds received on the exercise of stock options.
−Removed: These cash inflows were partially offset by $0.4 million outflow from the net impact of exercise of stock options and $0.3 million of loan costs.
+Added: from financing activities during Fiscal
+Added: million as compared to cash
+Added: million during Fiscal
+Added: Total cash inflows were driven by $63.0 million of proceeds from the issuance of notes payable
+Added: and less than $0.1 million from proceeds received on exercise of stock options .
+Added: These cash inflows were partially offset by $16.5 million related to the repayment of the syndicate revolver, $2.0 million from deferred notes payable financing costs, and less than $0.1 million related to the syndicate revolver issued.
Cash Flow from Investing Activities
1 unchanged sentence
Investing activities during the Fiscal 2024 used net cash of $56.5 million as compared to using $92.6 million during Fiscal 2023 .
−Removed: Cash outflows of $92.1 million primarily related to the investment in property and equipment, primarily to support the continued expansion of our Ting Internet Fiber network footprints in Colorado, North Carolina, California, and Virginia as we seek to extend both our current network and expand to new markets.
−Removed: In addition to investment in property and equipment, the current period used $0.5 million for the acquisition of other intangible assets.
−Removed: We may need additional funds or seek other financing arrangements to facilitate more rapid expansion, develop new or enhance existing products or services, respond to competitive pressures or acquire or invest in complementary businesses, technologies, services or products.
−Removed: We may also evaluate potential acquisitions of other businesses, products and technologies.
−Removed: We currently have no commitments or agreements regarding the acquisition of other businesses.
−Removed: If additional financing is required, we may need additional equity or debt financing and any additional financing may be dilutive to existing investors.
−Removed: We may not be able to raise funds on acceptable terms, or at all.
−Removed: Year ended December 31, 2022
−Removed: Investing activities during the Fiscal 2022 used net cash of $137.5 million as compared to using $102.0 million during Fiscal 2021.
−Removed: Cash outflows of $136.7 million related to the investment in property, equipment and intangible assets, primarily to support the continued expansion of our Ting Internet Fiber network footprints in California, Colorado, Idaho, North Carolina, and Virginia as we seek to extend both our current network and expand to new markets.
−Removed: We expect our capital expenditures to continue to increase during Fiscal 2023.
−Removed: In addition to investment in property, equipment and intangible assets, the current period used $0.8 million for the acquisition of other intangible assets.
−Removed: Year ended December 31, 2021
−Removed: Investing activities during the Fiscal 2021 used net cash of $102.0 million as compared to using $53.3 million during Fiscal 2020.
−Removed: Cash outflows of $73.9 million related to the investment in property, equipment and intangible assets, primarily to support the continued expansion of our fiber footprint.
−Removed: The Company continues to invest in our existing Ting Towns of Centennial, Colorado, Charlottesville, Virginia, Fuquay-Varina, North Carolina, Wake Forest, North Carolina, Holly Springs, North Carolina, Sandpoint, Idaho, Rolesville, North Carolina and Culver City, California as we seek to extend both our current network and expand to new markets.
−Removed: In addition to investment in property, equipment and intangible assets, the current period used $24 million in connection with the acquisition of Simply Bits, used $2.5 million in connection with the acquisition of Uniregistry and used $2.0 million for an investment in an unrelated entity.
−Removed: These cash outflows were partially offset by $0.5 million from proceeds on disposal of property and equipment.
−Removed: Off Balance Sheet Arrangements
−Removed: We did not have any off-balance sheet arrangements as of December 31, 2023.
+Added: Total cash outflows were driven by $56.5 million related to the investment in property and equipment, primarily to support the continued expansion of our Ting Internet Fiber network footprints in Colorado, North Carolina, California, and Virginia as we seek to extend both our current network and expand to new markets, as well as $0.6 million for the acquisition of other intangible assets.
+Added: These cash outflows were partially offset by $0.5 million of proceeds on disposal of property and equipment.
Material Cash Requirements
At December 31, 2024, the Company's cash and cash equivalents, restricted cash and secured notes reserve funds balances totaled $73.2 million, of which $61.7 million belonged to Ting and $11.5 million belonged to the other Tucows businesses.
−Removed: Prior to the Company entering into a securitized financing agreement on May 4, 2023, Ting's operating losses, acquisitions, and capital investments were funded by the UPA executed August 8, 2022.
−Removed: The securitized financing agreement provided Ting with capital commitments of $200 million, if the milestones are achieved over the three-year period following the Transaction Close date the milestones are achieved.
−Removed: On May 4, 2023, Ting Fiber, LLC executed the Ting Class C Notes - Redemption Agreement (the "Redemption Agreement") and the Ting Class C Notes – Side Letter (the "Side Letter Agreement") with Generate.
−Removed: The total redemption price was $45.7 million, which included a make-whole payment of $14.7 million.
−Removed: As of December 31, 2023 the balancing owning on the UPA was $111.9 million, with remaining capital commitments of $108.5 million ("Note 14 - Redeemable preferred units" of the Notes to the Consolidated Financial Statements included in Part II, Item 8 of this Annual Report).
−Removed: On May 4, 2023, Tucows Inc.
−Removed: through its indirect and wholly owned subsidiaries, including Ting Fiber, LLC entered into a definitive agreement relating to a securitized financing facility where Ting Issuer LLC, a Delaware limited liability company, issued the 2023 Term Notes for a total value of $238.5 million ("Note 9 - Notes Payable" of the Notes to the Consolidated Financial Statements included in Part II, Item 8 of this Annual Report).
−Removed: The combination of these agreements is expected to fund Ting operations of the next 12 months.
−Removed: In the next 12 months, Ting has capital purchase commitments of $12.3 million, redeemable preferred unit interest commitments of $7.4 million, lease commitments of $5.8 million and other operating expense commitments of $2.1 million.
−Removed: Ting has no debt repayment commitments due in the next 12 months.
−Removed: We believe that Ting's current cash and cash equivalents as well as the remaining capital commitments will be sufficient to fund Ting's commitments over the next 12 months.
−Removed: Other than the aforementioned $12.3 million in purchase commitments, all other capital expenditures are discretionary in nature.
−Removed: In the long-term, Ting intends to continue the rapid expansion of its Internet footprint through construction activities, joint ventures and acquisitions.
−Removed: Future expansion of the Ting Internet footprint will continue to require further debt and equity financing.
−Removed: Our future expansion of the Ting Internet footprint and access to additional financing will depend on a range of factors, including economic, competitive and business factors as well as changes in government monetary or fiscal policy.
−Removed: Redemptions under the Unit Purchase Agreement are expected to be funded by growth in future cash flows, equity financing as well as alternative debt financing.
+Added: In our 2023 Annual Report, we disclosed our material cash requirements of both the Ting segment and Tucows businesses excluding Ting.
+Added: As of December 31, 2024, aside from the items mentioned below, there have been no other material changes to our material cash requirements outside the ordinary course of business.
+Added: As of December 31, 2024, the balance owing on the Unit Purchase Agreement was $122.2 million ("Note 13 - Redeemable preferred units" of the Notes to the Consolidated Financial Statements included in Part I, of this report).
+Added: On May 4, 2023, Tucows, through its indirect and wholly owned subsidiaries, including Ting Fiber, LLC entered into a definitive agreement relating to a securitized financing facility where Ting Issuer LLC, a Delaware limited liability company, issued the 2023 Term Notes for a total value of $238.5 million and 2024 Term Notes for a total value of $63.0 million ("Note 7 - Notes Payable" of the Notes to the Consolidated Financial Statements included in Part I, of this report).
+Added: The combination of these agreements is expected to fund Ting operations through Fiscal 2025.
+Added: Ting committed to workforce reductions on February 7, 2024 and October 30, 2024, which aimed to reduce Ting’s workforce by 13% and 42%, respectively.
+Added: Both plans were designed to lower year-over-year operating expenses by streamlining operations, reducing capital activities and reducing operating expenses within the Ting operating segment.
+Added: Ting incurred a net loss of $121.7 million and $120.1 million for the year ended December 31, 2024 and the year ended December 31, 2023, respectively.
+Added: At December 31, 2024, Ting had $45.4 million in unrestricted cash and cash equivalents, $1.2 million in accounts receivable, $1.2 million in accounts payable and $15.8 million in accrued liabilities.
+Added: At December 31, 2024, Ting’s long-term liabilities included $287.6 million payable on the 2023 and 2024 Term Notes, as well as $122.2 million on the Redeemable Preferred Units.
+Added: Ting incurred an operating cash flow deficit of $49.9 million and $41.7 million for the year ended December 31, 2024 and the year ended December 31, 2023, respectively.
+Added: Ting has scheduled interest payments of $39.2 million in the twelve months following December 31, 2024.
+Added: Ting may not be able to meet its financial obligations over the twelve months following December 31, 2024 without additional financing.
+Added: Ting has historically relied on the proceeds from its Redeemable Preferred Units as well as its 2023 and 2024 Term Notes to fund its operations and the expansion of the Ting Fiber Internet footprint.
+Added: Ting currently has limited capacity to expand its borrowings under the Base Indenture and it is uncertain whether Ting will be able to access additional Milestone Funding under the Redeemable Preferred Unit facility.
+Added: Our ability to obtain additional financing if required will be subject to a number of factors, including market conditions, our operating performance and investor sentiment.
+Added: If we are unable to raise additional capital when required or on acceptable terms, we may have to significantly restrict our operations or obtain funds by entering into agreements on unattractive terms, which would likely have a material adverse effect on our business, stock price and our relationships with third parties with whom we have business relationships, at least until additional funding is obtained, and which could result in additional dilution to our stockholders.
+Added: If we do not have sufficient funds to continue operations, Ting could be required to seek bankruptcy protection or other alternatives that would likely result in our stockholders losing some or all of their investment in us.
Tucows Businesses Excluding Ting
2 unchanged sentences
Tucows businesses excluding Ting make principal repayments from time to time.
−Removed: Future interest payments associated with the 2023 Credit Facility, for the fiscal year ending in 2024, are estimated to total $17.8 million, using estimated interest rates and assuming that no repayments will be made ("Note 8 - Syndicate Revolver" of the Notes to the Consolidated Financial Statements included in Part II, Item 8 of this Annual Report).
−Removed: In the next 12 months, Tucows businesses excluding Ting have lease commitments of $0.9 million and other operating expense commitments of $17.3 million.
−Removed: Tucows businesses excluding Ting have no capital expenditure commitments.
−Removed: We believe that the current cash and cash equivalents as well as operating cash flow of Tucows businesses excluding Ting will be sufficient to fund their commitments over the next 12 months.
For Fiscal 2025, the Company plans to fund the cash requirements of Tucows businesses excluding Ting solely through operating income, while making discretionary loan repayments to create greater operating flexibility and access to additional financing.
2 unchanged sentences
Compared sentence by sentence after normalising whitespace, quotation marks, case and digits, so re-formatting and restated figures do not read as changed language. Wording changes appear as one removal and one addition. The current filing and the prior one are authoritative.