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Except as set forth below, there are no material changes to our risk factors as previously disclosed in Part I, Item 1A of our Annual Report.
−Removed: Changes in U.S.
−Removed: trade policy and the impact of tariffs may have a material adverse effect on our business and financial results.
−Removed: The current global trade environment is uncertain.
−Removed: Changes in trade policy, including trade restrictions, new or increased tariffs or quotas, embargoes, sanctions and countersanctions, safeguards or customs restrictions by the U.S.
−Removed: and/or other foreign governments may lead to continuing uncertainty and volatility in U.S.
−Removed: and global financial and economic conditions, declining consumer confidence, increased inflation or diminished expectations for the economy, and ultimately reduced demand for our and our customers’ products and services as a result of potential cost increases or reduced discretionary income of consumers.
−Removed: Such conditions could have a material adverse impact on our business, results of operations and cash flows.
−Removed: Also, disruptions and volatility in the financial markets may lead to adverse changes in the availability, terms and cost of capital.
−Removed: Such adverse changes could increase our costs of capital and limit our access to external financing sources to fund acquisitions, capital projects, or refinancing of debt maturities on similar terms, which could in turn reduce our cash flows and limit our ability to pursue growth opportunities.
−Removed: In March 2025, the U.S.
−Removed: government implemented additional tariffs on goods from numerous countries, with potential for further increases in scope and amount depending on international responses.
−Removed: While these recent trade policy changes have not yet materially affected our business operations or financial performance, there is no assurance that we can fully mitigate the impact of future tariffs and associated economic consequences.
−Removed: These trade measures and any resulting retaliations could negatively affect our business and customers or may affect the demand for our platform and services, impact the competitive position of our customers' products or prevent our customers from selling products in certain countries.
−Removed: Our rebranding initiative involves costs and may not be favorably received.
−Removed: On July 31, 2025, we changed our name from BigCommerce Holdings, Inc.
−Removed: to Commerce.com, Inc.
−Removed: and announced the reorganization of our existing BigCommerce, Feedonomics and Makeswift brands under a single flagship brand, Commerce.
−Removed: We have incurred costs as a result of the rebranding initiative and the Commerce brand name may not achieve or maintain the brand name recognition or status of our existing BigCommerce brand.
−Removed: Our corporate structure and how we report on our financial results remains unchanged.
−Removed: Developing and maintaining awareness of our brand is important to retain and attract customers.
−Removed: The success of our new brand is integral to our growth strategy.
−Removed: Successful promotion of our brand will depend on the effectiveness of our marketing efforts.
−Removed: We rely heavily on free and paid search engine marketing efforts to drive traffic to our products, which efforts could be adversely affected by the rebranding initiative in the short and/or long term.
−Removed: Specifically, the rebranding initiative could adversely affect the placement and ranking of our website within free and paid search results (as well as the pricing of paid search results), any or all of which could increase marketing costs (particularly if free traffic is replaced with paid traffic) and adversely affect the effectiveness of our marketing efforts overall.
−Removed: Even if our brand recognition and loyalty increases, this may not result in increased revenue and profitability.
−Removed: For these reasons, our rebranding initiative may not produce the benefits expected, could adversely affect our ability to retain and attract customers, and may have a material adverse effect on our results of operations, cash flows and financial condition.
−Removed: AI development and use risks.
−Removed: We use artificial intelligence ("AI"), machine learning, and automated decision-making technologies, including proprietary AI and machine learning algorithms and models, (collectively, "AI Technologies") throughout our business, and are making significant investments in this area.
−Removed: For example, we use AI Technologies to power products aimed at improving conversion rates, product data management, storefront creation, and streamline internal operations.
−Removed: Table of Content
−Removed: We expect that increased investment will be required in the future to continuously improve our use of AI Technologies.
−Removed: As with many technological innovations, there are significant risks involved in developing, maintaining and deploying these technologies and there can be no assurance that the usage of or our investments in such technologies will always enhance our products or services or be beneficial to our business, including our efficiency or profitability.
−Removed: In particular, if the models underlying our AI Technologies are:
−Removed: incorrectly designed or implemented;
−Removed: trained or reliant on incomplete, inadequate, inaccurate, biased or otherwise poor quality data, or on data to which we do not have sufficient rights or in relation to which we and/or the providers of such data have not implemented sufficient legal compliance measures;
−Removed: used without sufficient oversight and governance to ensure their responsible use;
−Removed: and/or adversely impacted by unforeseen defects, technical challenges, cybersecurity threats or material performance issues, the performance of our products, services and business, as well as our reputation and the reputations of our customers, could suffer or we could incur liability resulting from the violation of laws or contracts to which we are a party or civil claims.
−Removed: The market for products and services that incorporate AI Technologies is rapidly evolving and unproven in many industries, and important assumptions about the characteristics of targeted markets, pricing, sales cycles, cost, performance, and perceived value associated with our services or products may be inaccurate.
−Removed: We cannot be sure that the market will continue to grow or that it will grow in ways we anticipate.
−Removed: In addition, market acceptance and consumer perceptions of products and services that incorporate AI Technologies is uncertain.
−Removed: Our failure to successfully develop and commercialize our products or services involving AI Technologies could depress the market price of our stock and impair our ability to:
−Removed: raise capital;
−Removed: expand our business;
−Removed: provide, improve and diversify our product offerings;
−Removed: continue our operations and efficiently manage our operating expenses;
−Removed: and respond effectively to competitive developments.
−Removed: In addition to our proprietary AI Technologies, we use AI Technologies licensed from third parties in our technologies and our ability to continue to use such technologies at the scale we need may be dependent on access to specific third-party software and infrastructure.
−Removed: We cannot control the availability or pricing of such third-party AI Technologies, especially in a highly competitive environment, and we may be unable to negotiate favorable economic terms with the applicable providers.
−Removed: If any such third-party AI Technologies become incompatible with our solutions or unavailable for use, or if the providers of such models unfavorably change the terms on which their AI Technologies are offered or terminate their relationship with us, our solutions may become less appealing to our customers and our business will be harmed.
−Removed: In addition, to the extent any third party AI Technologies are used as a hosted service, any disruption, outage, or loss of information through such hosted services could disrupt our operations or solutions, damage our reputation, cause a loss of confidence in our solutions, or result in legal claims or proceedings, for which we may be unable to recover damages from the affected provider.
+Added: Our stockholder rights plan, or “poison pill,” includes terms and conditions that could discourage a takeover or other transaction that stockholders may consider favorable.
+Added: In order to provide the Board with time to make informed decisions that are in the best long-term interests of the Company and its stockholders, on April 13, 2026, our Board adopted a stockholder rights plan, which could discourage, delay or prevent an acquisition of the Company at a premium price.
+Added: The rights plan provides for preferred stock purchase rights attached to each share of our Common Stock, which will cause substantial dilution to a person or group acquiring 10% or more (or 20% or more in the case of a Passive Institutional Investor) of our stock if the acquisition is not approved by our Board of Directors.
+Added: As a result, the overall effect of the rights plan may be to render more difficult or discourage a merger, tender or exchange offer or other business combination involving our Company that is not approved by the Board of Directors even if the offer may be considered beneficial by some stockholders.
+Added: The rights will expire on April 12, 2027, unless earlier redeemed or exchanged by the Company.
+Added: Our current operations are international in scope.
+Added: We are subject to risks from geopolitical crises, such as the conflict between the United States, Israel and Iran and the Russian invasion of Ukraine.
+Added: In the case of the two most recent fiscal years, approximately 24 percent of our revenue has been generated from customers outside the United States.
+Added: We currently have locations in the United States, Australia, the United Kingdom, and Ukraine.
+Added: We are continuing to adapt and develop strategies to address international markets, but such efforts may not be successful.
+Added: We have a significant number of employees outside of the United States.
+Added: We may face difficulties, including:
+Added: geopolitical crises, such as the conflict between the United States, Israel and Iran, the Russian invasion of Ukraine, costs associated with developing software and providing support in many languages, varying seasonality patterns, potential adverse movement of currency exchange rates, longer payment cycles and difficulties in collecting accounts receivable, tariffs and trade barriers, a variety of regulatory or contractual limitations on our ability to operate, adverse tax events, reduced protection of intellectual property rights, and a geographically and culturally diverse workforce and customer base.
+Added: Failure to overcome any of these difficulties could negatively affect our results of operations.
U nregistered Sales of Equity Securities and Use of Proceeds
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Mine Sa fety Disclosures
−Removed: Not applicable.
Table of Content
+Added: Not applicable.
Compared sentence by sentence after normalising whitespace, quotation marks, case and digits, so re-formatting and restated figures do not read as changed language. Wording changes appear as one removal and one addition. The current filing and the prior one are authoritative.